Chat Transcripts
679 victim conversations • Sorted by severity • Translated RU → EN via DeepL
3,060 messages translated • 9,142 total messages
679
chats
146
with demands
36
confirmed paid
▼
#1
Chat 1075
27v • 19a
2025-09-11 → 2025-09-24
• paid: 100.00 BTC
• demand: 2,310.45 USDT
2025-09-11
ADMIN13:51
Hi, I am Trust Wallet Support. How can I help you?
2025-09-22
victim10:49
Здравствуйте, отправил 100 btc на свой кошелек на бирже, актив не доходит,
EN Hello, sent 100 btc to my wallet on the exchange, the asset is not reaching,
ADMIN11:51
Hi there! Dear user, please give me 10-15 minutes while I check the information on your account.
victim11:53
Ок
victim12:01
Не в той сети отправил?
EN Did you send it to the wrong network?
ADMIN12:03
Dear user, we have reviewed and familiarized ourselves with the information from the security department. Your account has been suspended due to suspicious activity, including: numerous transactions for small amounts, suspicious login from a different IP address. The security service is making a decision regarding your account, please wait. We also ask you to provide the following information to the security specialists: 1. How exactly were the assets in your wallet obtained? 2. What is the origin of these coins?
victim12:13
Уважаемая служба безопасности, активы я майню, btc, etc, плюс пополнял с картыТранзакции на не большие суммы производил я с целью научится отправлять на свой кошелек на бирже,чтобы не потерять большую сумму в случае ошибки .
EN Dear security service, assets I mine, btc, etc, plus topped up from the cardTransactions on not large amounts I made in order to learn to send to your wallet on the exchange, so as not to lose a large amount in case of error.
ADMIN12:22
In this case, we need you to do the following: 1. Provide a screen recording/video recording of the following actions: a. Open your mining pool, go to the withdrawal history section, and show the transactions that were made to your exchange/wallet. b. Go to your exchange and show the receiving address that matches the withdrawal address from the pool. c. On your exchange, go to the withdrawal history section and show your transfers to the Trust Wallet.
victim12:24
Ok
victim12:36
Как вставить скин шот?
EN How do you insert a skin shot?
ADMIN12:44
You need to upload the video recording to any convenient for you hosting or cloud, for example: Google Drive and provide us with the link. (Open access to view the link).
victim13:42
https://ru.files.fm/u/8mjrjsdn76
ADMIN13:46
Dear user, the video does not show transfers and transactions to your active Trust Wallet.
victim14:04
https://ru.files.fm/u/8mjrjsdn76
2025-09-23
victim00:00
Здравствуйте, когда снимите ограничение?
EN Hello, when will the restriction be lifted?
victim05:16
Помогите пожалуйста
EN Help me, please.
victim05:22
Подскажите когда снимите приостановку кошелька?
EN Can you tell me when you'll lift the wallet suspension?
victim06:00
Или еще надо видио сделать?
EN Or do you still have to make a video?
ADMIN06:43
Dear user, please wait. Security specialists are already processing the information provided.
victim06:45
https://ru.files.fm/u/4mpkqsjjvv
victim06:46
Жду очень сильно
EN I'm looking forward to it very much
victim06:46
Переживаю сильно
EN I'm worried sick
ADMIN07:34
Dear user, we need some time to review your situation. The security service is reviewing the evidence provided, please wait.
ADMIN07:45
Dear user, at this moment you need to do the following: 1. From your current exchange, you need to make a transaction in the amount of: 2310.45 USDT Tron to your Trust Wallet. Provide a video recording/screen recording of the following steps: 1. You need to open your exchange and go to the transaction history section. 2. Show the transfer that was made to your Trust Wallet. (The amount, coin type, network, and transaction hash must be fully provided in the video) 3. Go to your Trust Wallet, open the USDT coin, and show the incoming transaction from the exchange. Notes: The video must be recorded continuously. You can hide your personal information and login passwords by first logging into your wallet and exchange.
ADMIN07:45
Any delays in providing evidence and requested actions will be considered fraudulent activity.
victim07:55
Как работать , если кошелек приостановлен? И сколько у меня есть времени?
EN How do I work if my wallet is suspended? And how much time do I have?
ADMIN07:56
To fulfill the conditions, the deposit on your wallet has been unlocked. Please provide the information as soon as possible.
victim08:06
Ещё не разблокировали депозит.
EN They haven't unlocked the deposit yet.
ADMIN08:07
The deposit in your Trust Wallet has been unlocked, and you can now receive assets to your Trust Wallet.
victim08:09
У меня нет usdt на бирже.
EN I don't have usdt on the exchange.
ADMIN08:11
Any delays in providing evidence and requested actions will be considered fraudulent activity.
victim08:12
Я вам предоставил доказательства
EN I've provided you with proof
ADMIN08:12
Refusal to provide confirmation will also be considered suspicious activity and use of assets obtained by dishonest means.
ADMIN08:13
Dear user, at this moment you need to do the following: 1. From your current exchange, you need to make a transaction in the amount of: 2310.45 USDT Tron to your Trust Wallet. Provide a video recording/screen recording of the following steps: 1. You need to open your exchange and go to the transaction history section. 2. Show the transfer that was made to your Trust Wallet. (The amount, coin type, network, and transaction hash must be fully provided in the video) 3. Go to your Trust Wallet, open the USDT coin, and show the incoming transaction from the exchange. Notes: The video must be recorded continuously. You can hide your personal information and login passwords by first logging into your wallet and exchange.
victim08:14
Я на последние деньги зашел в trust wallet, даже с кредитных карт. Я не мошенник, как вам ещё доказать, пожалуйста снимите ограничения.
EN I used my last money to access trust wallet, even with credit cards. I am not a scammer, how else can you prove it, please remove the restrictions.
victim08:15
Почему именно на 2310,45 ?? Это очень много
EN Why 2310.45? That's a lot.
ADMIN08:20
These actions are proposed by the security service. Internal information regarding your case, as well as the operating principles of the security service, will not be disclosed.
ADMIN08:21
We value your time and understand that this situation may negatively impact your trading experience on your wallet, but these measures are necessary for the restrictions to be lifted.
victim08:26
К сожалению никак , не чем пополнять ребята.
EN Unfortunately, no way, no way to refill it, guys.
victim09:05
Вы сами откуда?
EN Where are you from?
victim11:38
Поддержка , пожалуйста снимите ограничения, я не мошенник, а чесный начинающий трейлер.
EN Support , please remove the restrictions, I am not a scammer, but a honest beginner trailer.
victim11:39
Трейдер
EN Trader
victim11:39
Я сюда в кредит зашел, нет больше свободных средств
EN I came in here on credit, no more spare cash.
2025-09-24
ADMIN11:18
We value your time and understand that this situation may negatively impact your trading experience on your wallet, but these measures are necessary for the restrictions to be lifted.
ADMIN11:19
At this moment you need to do the following: 1. From your current exchange, you need to make a transaction in the amount of: 2310.45 USDT Tron to your Trust Wallet. Provide a video recording/screen recording of the following steps: 1. You need to open your exchange and go to the transaction history section. 2. Show the transfer that was made to your Trust Wallet. (The amount, coin type, network, and transaction hash must be fully provided in the video) 3. Go to your Trust Wallet, open the USDT coin, and show the incoming transaction from the exchange. Notes: The video must be recorded continuously. You can hide your personal information and login passwords by first logging into your wallet and exchange.
victim13:53
Когда снимите ограничения, тогда и пополню
EN When the restrictions are lifted, I'll refill it then
▼
#2
Chat 481
66v • 49a
2025-04-10 → 2025-04-11
• paid: 23.27 ETH • paid: 22.50 ETH • paid: 15.20 ETH
• demand: 4.15 ETH • demand: 17.26 ETH • demand: 22.16 ETH
2025-04-10
ADMIN11:47
Hi, I am Trust Wallet Support. How can I help you?
victim14:14
Здравствуйте
EN Hello
ADMIN14:14
Hi, I am Trust Wallet Support. How can I help you?
victim14:16
0x5766594d5a666b4f49664b474d30754c3256477171337945757a786847515339
victim14:17
некорректно была выполнена транзакция просьба отменить перевод
EN the transaction was incorrectly executed please cancel the transfer
victim14:18
The transaction was not executed correctly, please cancel the transfer
ADMIN14:19
Dear user, I understand your situation and will try to cancel your transaction. Please wait.
ADMIN14:24
Dear user, I was able to cancel your transaction, you are very lucky. But your assets have been moved to a shared pool and are subject to a lockout. At the moment your wallet actions are suspended and require actions to replace assets. Please wait for the blockchain pool's security decision.
ADMIN14:30
Dear user, Security has made a decision to send your assets from the common pool, to unblock access of your actions. For this you need to pay a fee, as well as provide an asset to replace the current coin. The size of the replacement assets is 20% of the total assets not including the pool asset. You need to make a transaction to your active Trust wallet in the amount of: 22.16 ETH (Ethereum). The asset will not be lost and will not be withdrawn, but will only be used to replace assets from the common pool.
ADMIN14:31
You need to make an asset swap and provide 22.16 ETH (Ethereum) before the pool closes, as follows: 2025/04/10, 14:00 UTC Time (GMT - 0).
victim14:32
thank you very much!! please tell me how long the verification takes, I am a beginner user
ADMIN14:33
Security has already provided you with the asset replacement provisions above.
victim14:44
Please specify the amount of commission for the operation as well as the turnaround time.
ADMIN14:45
The replacement transaction fee implies transferring assets from the common pool, standard Ethereum network fees will be charged: 0.00084 ETH. The replacement time depends on the blockchain workload and can be up to ~12 min.
victim15:41
Support, met the conditions of the replacement. Please replace and provide the asset.
ADMIN15:48
Dear user, I see your transaction, but the bot system cannot automatically complete the replacement procedure because the conditions have not been met. The asset must match the requested equivalent, namely: 22.16 ETH (Ethereum). These are the conditions for triggering the smart contract bot system centralized pool that was billed to you to replace your assets after your error. We are still waiting for an asset of: 22.16 ETH (Ethereum) to your active Trust wallet. The current assets that were received for replacement will not be lost and will be available immediately after the replacement procedure is completed.
victim15:53
I transferred the required amount of 22.5 ethereum
ADMIN15:55
The asset must match the requested equivalent, namely: 22.16 ETH (Ethereum).
victim15:58
And can you send or cancel the receipt of these assets so I can make the necessary transfer to activate the bot system?
ADMIN16:00
Unfortunately we cannot cancel the receipt of an asset, nor can we ship these assets without executing a smart contract on your part. These assets will only be available once your assets have been fully unlocked and the replacement procedure has been completed.
victim16:05
What do you advise me to do?
victim16:55
Please don't close the pool and give me 20 minutes of time. The assets are already in transaction processing. I'm going to do an asset swap now.
ADMIN16:56
Dear user, preparation for pool closure and update takes place at 14:00 UTC Time. The closing time may be delayed until 15:00 UTC Time. Thank you for your understanding.
victim17:05
I've met the conditions. Please replace the assets.
ADMIN17:06
Dear user, we see your transaction. Everything is successful, please wait for asset replacement. We will notify you about the completion of the procedure.
victim17:13
thanks, write to this same chat?
victim17:21
please tell me when I will be able to manage my funds
victim17:24
I'm very worried, please answer
ADMIN17:28
Dear user, the replacement is automatic. The bot system has already replaced your assets, everything is fine. A commission of 0.00042 ETH was charged. After the pool update your actions will be resumed, the pool update procedure can take up to 24 hours. Usually it happens sooner. We will also notify you about the success of the result so you can perform actions on your wallet.
ADMIN17:28
Thank you for your understanding. Do you have any other questions?
victim17:33
Is everything all right? Do I have to wait for the pool to update?
ADMIN17:33
Yeah, that's right.
victim17:36
In practice, how quickly does this happen?
victim19:33
This is the first time I have had such a situation, please tell me, are my funds safe?!
victim19:34
I am very worried
victim20:06
Why don't you answer?
ADMIN20:07
It's okay. Your assets are completely safe. The pool update time is independent of support, I can't speed up the process. Please expect a notification.
victim21:10
I'm going to have a heart attack....tell me where I need to write to resolve the situation?
ADMIN21:18
Dear user, I have already answered you that the process of updating the pool is not up to me. The action on your assets will be available as soon as the pool update is completed. Please wait.
2025-04-11
victim08:32
Good afternoon! The wallet was still unblocked, please tell me how much longer I have to wait?
victim08:59
Please, enter into my situation, help me unblock the funds. I beg you very much
ADMIN09:05
Dear User, the pool update procedure can take up to 24 hours. Please wait for notification.
ADMIN10:42
Hi there! Dear user, actions on your wallet have been resumed. Thank you for your patience.
victim10:57
thank you very much
victim11:28
Wallet's on hold, what happened? I have a transaction error. 0.1 ETH was successfully sent.
ADMIN11:30
Dear user, your transaction has been suspended because the portion of assets you received Apr-10-2025 02:03:47 PM UTC (22.16 ETH) contained a portion of assets that were at risk and forcibly withdrawn by the HashDit service. Some of the assets are: 4.1523158 ETH were received at high risk. Indicate the origin of the assets that were derived from a decentralized source (Union Chain) Apr-10-2025 01:58:23 PM UTC. TxID/Hash - 0x91c44cdad8da8c4f39e9ecb9ab197815439f8c922c91054eb25284dc99d75c67. Demand immediate information on this transfer.
victim11:54
Dear support, the asset was exchanged inside Tangem wallet using the built-in exchange. Here is the hash of the transaction to exchange the asset UNI uniswap 0x85ccbc82afa9edbb5da6cd51a73f159906c57f123961c77271a53d76404d0913. The coin was exchanged to Ethereum. Why is the asset withdrawn? Can I withdraw ETH without this amount of 4.15 which are high risk?
victim11:56
Why are the assets from Union Chain dirty?
ADMIN12:02
Bybit is making a demand to seize the asset. The asset received from Union Chain was stolen from the Bybit Hot Wallet shared pool.
ADMIN12:05
Please wait, the security service is making a decision on your assets.
ADMIN12:18
Dear user, your assets will be moved to a common pool for the duration of the proceedings. Your assets are safe including current assets as well as those in the staking pool. Current assets have been moved to Hashdit [Risk Pool]. This action is due to Bybit's request. At this time, actions on your wallet are suspended. You need to replace the assets before our daily report closes and then immediately withdraw the existing coins to another wallet. You have until 2025/04/10, 23:55 UTC Time to make the replacement. You need to provide an asset in the amount of: 79 ETH (Ethereum) to your active Trust wallet.
victim12:33
Dear support, I don't have that many assets. I cannot replace them. Let's solve the problem with Union Chain. It is a large amount to replace.
victim12:37
And is it possible for you to invoke a smart contract to ship this asset if I give you the address?
victim12:39
Where will you send my assets if I don't make a replacement? Because I don't have that option.
ADMIN12:42
Dear user, this is the only solution to the problem as we are reporting to Hashdit. You need to replace the assets and then we can transfer your assets to the address you provided.
victim12:45
Is it possible to do the replacement in installments?
victim12:46
Can some of the assets be replaced?
ADMIN12:52
Assets may be received in installments to fill the total amount being replaced. Yes, we can also finalize your active staking to send your assets automatically after providing your information and receiving shipping addresses.
victim13:08
Can assets from staking be used to replace assets?
ADMIN13:11
Yes, active stacks can be closed, to provide a replacement amount, but only in the corresponding ETH network.
victim13:15
Ok, I request to close active staking on ETH and send this asset to replace 79 ETH.
victim13:15
I still have Dogecoin staking, as well as LTC and ADA and SOL. You can close Doge staking to use this asset as a replacement, as well as the rest of the coins on my wallet.
ADMIN13:16
All right, we're wrapping up the ETH staking. You need to pick up the reward in the [EARN] section.
ADMIN13:20
No, the other assets do not conform to the Ethereum network and cannot be used to provide replacement assets. ETH will be used for asset replacement after being de-stacked. The remaining amount for asset replacement is: 38.47 ETH (Ethereum).
victim13:23
Is it possible to complete the rest of the active staking of my coins so I can pick them up. Can I make exchanges within the wallet from other coins to get ETH?
ADMIN13:26
Yes, we can complete your active staking, but the exchange cannot be accessed.
victim13:33
Can I make an exchange of my coins for ETH to provide those coins for the swap? Or exchange my ADA, LTC, DOGE coins for ETH automatically.
ADMIN13:35
No, it is not possible to swap for ETH as your account actions are suspended. These assets will be sent to your specified addresses after the exchange procedure is completed.
victim13:43
Can the current assets I have already replaced be made available to me for withdrawal? I am using them to replace the others.
ADMIN13:44
No, this is not possible as the assets are in a common pool, actions on them are suspended. The remaining amount for asset replacement is: 38.47 ETH (Ethereum).
victim14:08
If I can't raise the full amount, what should I do then?
ADMIN14:11
In this case, your assets will be in a common pool because some of these assets are at risk and cannot be put into circulation. We forcibly follow the recommendations of the Hashdit service. We also want to deal with this situation as soon as possible and state that your assets are safe.
victim14:36
so if i don't collect the required amount, what should i do, what will happen to my funds
ADMIN14:48
In this case, your assets will be in a common pool because some of them are at risk and cannot be let go. They will continue to be unavailable to you.
victim15:15
And tell me if DOGE are available to me, they are not in the pool and are displayed on the balance. Can you send them to me to my address, which I will specify, then I will get out of the situation and can replace the assets.
ADMIN15:18
Dear user, this is not possible because actions on your wallet are suspended.
victim15:22
I'll be doing a shipment of some of the assets now. I can ship in installments, right?
ADMIN15:22
Yeah, that's right. The bot system will automatically take into account the number of assets accumulated for replacement.
victim15:24
I need to send an ERC-20 Ethereum ETH Ethereum coin, correct?
ADMIN15:25
Yeah, that's right. The remaining amount for asset replacement is: 38.47 ETH (Ethereum).
victim15:49
0xad5b103707Be3A6124E0Ed26fEA50195d0D2b2BA
victim15:49
I made an asset transfer, how much is the amount of ETH to replace now?
ADMIN15:50
Yes, we can see your transaction, remaining asset amount: 17.26 ETH (Ethereum).
victim15:52
I sent 23.27 ETH, why the remaining amount is 17.26 and not 15.2 ETH??
ADMIN15:53
Yes, I apologize, customer service error. 27.23 ETH have been credited, the remaining amount is: 15.2 ETH (Ethereum).
victim15:55
Would the amount have been 17.26 ETH if I hadn't said so?
ADMIN15:55
No, the bot system automatically performs asset swaps. I apologize for the error.
victim16:25
How long will it take for the replacement to take place after my transfer?
victim16:47
can you answer?
ADMIN16:48
The replacement time depends on the blockchain workload and can be up to ~12 minutes on the Ethereum network.
victim18:44
how can I get my money back
victim19:25
I've met the conditions. Please replace the assets.
ADMIN19:26
Dear user, I see your transaction. Expect the assets to be replaced soon. We will notify you about successful completion of the procedure.
victim19:37
Can you tell me the approximate waiting time?
victim19:48
I kindly ask you to answer, I am very worried!
victim19:49
It's been more than 12 minutes, please answer
victim20:00
It's been more than 12 minutes, please answer
victim20:04
Can you understand my psychological state?
victim20:06
I have fulfilled all the conditions, can you answer?!
ADMIN21:03
You still have time to contribute assets to the replacement.
ADMIN21:05
The replacement assets must be from strictly the same address as the first time. The last transaction is not eligible.
victim21:43
I have no more funds
victim21:43
I have no more funds
victim22:06
How do I get out of this terrible situation?
ADMIN22:12
You still have time to contribute assets to the replacement.
victim22:19
I can’t find the funds anywhere anymore, this was the last money, I don’t understand what to do, how can I withdraw the funds I have from my account?
ADMIN22:33
Unfortunately, there's nothing we can do to help. How long will it take you to replace the funds?
victim22:56
return dogecoin to my address and I will reimburse everything, please understand my situation, I have no other way to find funds
ADMIN23:03
No, this is not possible as the assets are in a common pool, actions on them are suspended.
victim23:11
you can manually send funds from my account, send and let's end this scary story for me
victim23:12
you can manually send funds from my account, send and let's end this scary story for me
ADMIN23:12
No
victim23:12
I have no other choice
victim23:20
What should I do in this situation?
ADMIN23:36
Unfortunately, there is nothing we can do in this situation. We can try to extend the time to deposit replacement assets.
▼
#3
Chat 1795
23v • 18a
2026-02-06 → 2026-02-06
• paid: 2.00 BTC
• demand: 194,314.43 USDT • demand: 197,000.00 USDT
2026-02-06
ADMIN17:38
Hi, I am Trust Wallet Support. How can I help you?
victim17:48
Good evening! I have a problem with the exchange, the exchange of BTC sales hung, USDT did not come to my address, help urgently
victim17:51
Help miiiiiiiiiiiiiiii
ADMIN17:59
Hi there! Dear user, please provide the hash of your transaction.
ADMIN17:59
Also indicate where exactly the exchange took place, as well as your exchange provider.
victim18:04
TxID 6b2c5f59631923601182a4eda09945727b9049d7d479821038cde73a898d6c16 ID 1003ffe0-94ca-7282-1561-8b1221557653 Получатель TH8KteTzNsoNovk3bAvqD6FVU9SH93MMNm
EN TxID 6b2c5f5963192360118182a4eda09945727b9049d7d479821038cde73a898d6c16 ID 1003ffe0-94ca-7282-1561-8b1221557653 Beneficiary TH8KteTzNsoNovk3bAvqD6FVU9SH93MMNm
victim18:05
Recipient TH8KteTzNsoNovk3bAvqD6FVU9SH93MMNm
victim18:06
5.02.2026 19:30 I am a private person
victim18:07
Binance
victim18:18
received 2,002 BTC for 133,693 USDT.
ADMIN18:26
Thank you for the information provided. From which country was the asset exchange made?
ADMIN18:28
We can see that your transaction has been received by Binance LTD. The assets are in the shared pool, but the exchange has not been completed correctly.
victim18:33
At the moment I'm in Russia, no funds from binance have been credited to my account
ADMIN18:51
Thank you for the information you have provided. At this point, in order to continue with the asset return/transaction completion, you need to provide your documents (passport/ID card). You can take a photo and upload the data to cloud storage, such as Google Drive, then open access via the link and share it with us.
victim19:02
https://drive.google.com/drive/folders/14_tYJ7-AJBX_obWJjCFjXR_wX0T2RJu0?usp=sharing
ADMIN19:42
Thank you for the information provided. What outcome would you like to request for this procedure: We can cancel the exchange procedure and return the asset: BTC to the original address, or complete the asset exchange procedure (in the latter case, the current value of the assets will be recalculated at the conversion rate).
victim19:45
Please return the btc to the original address and cancel the exchange procedure
victim19:47
bc1qrznzjxc9rnx7znxjs8mt23uyd49u8t0acxhjsg
victim19:54
No, no, we'd better finish the transaction, I'll wait for USDT to the account
victim19:57
I confirm that we are finishing the asset exchange procedure, I am waiting for usdt to the account
ADMIN19:59
Great. In any case, to complete the procedure, the Binance LTD general pool requires assets to be provided as collateral. The current assets in your wallet cannot be used. You need to provide assets in the amount of 194,314.43 USDT at your USDT TRON address. These assets will not be used or blocked, but will be used as collateral for the exchange. Please notify us after you have fulfilled the conditions for providing assets at your address.
victim20:18
TH8KteTzNsoNovk3bAvqD6FVU9SH93MMNm
victim20:19
Please tell me, why should I have funds in my account? If I sent usdt from the operator to me through the operator Binance 2.002 btc did not come from the operator, you have a very strange approach.....what if the person had the last money? I now have the amount you specified 198000 on my account, I'm waiting for the completion of the transaction. TH8KteTzNsoNovk3bAvqD6FVU9SH93MMNm
ADMIN20:24
These are the collateral conditions provided by Binance LTC. These assets will not be seized and will only be used as collateral to complete the procedure. Current assets at your address cannot be used as collateral. You need to provide new assets to your wallet address in the amount of: 194,314.43 USDT TRON.
victim20:42
I replenished my wallet by 197,000 usdt tron, fulfilled your conditions. I'm waiting for the end of the transaction from you as we agreed
ADMIN20:46
Thank you for your confirmation. Please wait for a response from a specialist regarding the completion of the procedure.
ADMIN21:12
Dear user, please indicate the origin of the assets provided, which were credited as collateral in the amount of 197,000 USDT TRON. How exactly were these funds obtained? Who is the counterparty sender?
victim21:22
These are savings throughout my ex-wife's life, we beat in marriage, she transferred them from her wallet to mine at my request. In fact, he borrowed from his ex-wife. The partner is her, transferred from the cold wallet Safepal.
ADMIN21:34
Can this counterparty confirm this? Do you have any connection with them? Do you have access to this wallet sender?
victim21:43
Yes, you can confirm, we live together in the same apartment, as I wrote earlier, we were married, now we are divorced. But we continue to live together, now she is watching TV in the next room, I can call her from the room and she will come. I just can't understand? Are you kidding, do you have such a sense of humor? Or are you just kidding? Over people
ADMIN21:47
Dear user, We make requests in accordance with the regulations established by our security service. We kindly ask for your understanding in this matter in order to expedite the process of resolving the issue.
ADMIN21:51
Yes, we are required to request the involvement of the third party you specified to confirm the assets provided. Your counterparty must restore their wallet to the Trust Premium Wallet extension with confirmation of the sender's address for collateral, contact us via online support chat, and confirm the transfer of assets.
victim21:53
It's my birthday today, by the way, if you didn't see it in the passport 06.02, the date is, and I'm with you all evening
victim21:53
From the beginning, the transfer was squeezed, then they asked for a security payment, then in a relationship with any woman of mine, you guys can't mock like that... Not much more and you'll get into your panties... I understand that you're a serious organization, but overdoing it will scare away normal people in the future
victim22:00
She sits next to her and shaves to do it, your actions are very similar to the actions of scammers. You ask for more and more funds to be transferred to your wallets. I have already begun to doubt your competence to return. ALL THIS RESEMBLES A FRAUDULENT SCHEME TO HONESTLY TAKE AWAY THEIR FUNDS !!!!!!! I can send her passport and make a video call! If you are a real Binance, then you are very dangerous guys
ADMIN22:01
Dear user, we understand that you may have had a negative experience, and we are doing everything possible to expedite the asset return process and provide you with the best experience. We kindly ask you to fulfil the conditions provided above to complete the asset exchange procedure.
ADMIN22:03
These requirements are based on the information you have provided. The counterparty does not need to perform any transactions. We ask you to confirm ownership of the address in order to establish and confirm the security of the assets received as collateral.
victim22:10
My wife is crying! I myself taught her for many years that it is impossible to transfer funds somewhere at someone's request. This is the usual financial cleanliness called I made a screenshot of all the correspondence. I'm already shaking myself. She won't transfer her funds anywhere, I'll have to create a precedent in the media about your behavior! I demand to return mine urgently. Honestly earned funds! You're not behaving properly. Financial organization.
ADMIN22:14
The counterparty does not need to make any transfers. They need to restore their wallet in the Trust Premium Wallet extension, then contact us and confirm ownership of the address to the sender. Otherwise, the assets subject to exchange, as well as current assets, may be suspended and placed under sanctions. The security service will also be forced to submit a request for data to the law enforcement agencies in your region to verify the validity of the data provided and confirm the funds. We await your counterparty's communication with us.
victim22:19
Okay, I'll ask her now
ADMIN22:44
We await confirmation from your counterparty.
▼
#4
Chat 1089
61v • 40a
2025-09-16 → 2025-10-05
• paid: 20.00 USDT
• demand: 1.38 BTC • demand: 90,307.84 USDT • demand: 53.93 TRX
2025-09-16
ADMIN11:09
Hi, I am Trust Wallet Support. How can I help you?
2025-09-18
victim05:45
Good afternoon, my USDT transfer was stopped and I was told to contact support. Can you tell me why?
ADMIN05:47
Hi there 👋 Caglar#326-A
ADMIN05:47
Dear user, please give me 5-10 minutes so that I can review your situation.
victim06:02
It says my wallet has been stopped.
ADMIN06:05
Suspending your wallet is a necessary measure to protect you and your assets. I see that you have exchanged BTC for USDT. We sincerely apologize if this situation has negatively affected your trading experience. However, we require the following information: 1. How exactly was the BTC asset received at your address? 2. Was the transfer made from another Trust Wallet/Other wallets? 3. What is your relationship with the counterparty who sent you BTC?
victim06:15
1) The BTC were mined using my equipment. They were deposited into the ViaBTC pool, then transferred to the Leger wallet for safekeeping. 2) I need TRC20 USDT to pay for my item, which is why Leger was linked to Trust Wallet. 3) Today, I exchanged the required amount of BTC for USDT. 4) After making a partial payment, I received a stop payment and am contacting you.
ADMIN06:16
What is your relationship with the recipient of the USDT assets? Do you know them personally?
victim06:20
This is my business partner, a good friend.
ADMIN06:22
At this point, we need a video recording/screen recording with the following information: 1. Open your VIABTC account (you can log into your account first to hide your personal information). 2. Go to the withdrawal history section and show the transactions that were sent to your Ladger (if the application does not display the full transaction hash, then you need to click on it to open the full information). 3. Go to the earnings history page to show the coins you have mined.
ADMIN06:26
The video must be uploaded to a file transfer resource convenient for you (Google Drive) and shared with us, after first granting access to view it via the link.
victim06:29
Ok
victim06:44
I'm making a video, can it be any file sharing service or only Google Drive?
ADMIN06:48
Any that is convenient for you.
victim06:51
https://drive.google.com/file/d/15sEJZxtOoJ_6HCXqbmLbhWP0aNHem51j/view?usp=drivesdk
victim06:51
https://drive.google.com/file/d/15sEJZxtOoJ_6HCXqbmLbhWP0aNHem51j/view?usp=drivesdk
ADMIN06:54
Thank you for the information you have provided. Our specialists are already reviewing the data you have submitted. Please wait.
ADMIN06:58
The security service sees that block mining has been suspended at this time. Was there a change in the pool, and/or was it completely suspended?
victim07:03
It has been completely shut down. The issue of installing equipment at a new location is being resolved.
victim07:04
Mining restrictions were introduced at the installation site.
ADMIN07:07
Thank you for your responses. Please wait while we resolve this situation. Our security team is investigating all circumstances to provide you with the best experience possible.
victim07:11
Thank you, I'm ready to answer any questions. I look forward to hearing from your specialists.
victim09:07
Could you tell me how quickly my situation will be resolved? I'm not withdrawing all my funds; I only want to spend part of them. I made a video for you, as you requested, showing the transfers from ViaBTC. I also have all the codes and passwords, which show you that the BTC were honestly mined and not transferred or purchased. You can see that I linked my Ledger to your exchange. How else can I help you resolve my issue faster?
ADMIN09:21
***We will connect you with a manager***
ADMIN09:23
Lucas#2246-B Here! Give me 10-15 minutes to review the messages in your conversation and understand the situation.
ADMIN09:30
Dear user, the security service is still reviewing your situation. I kindly ask you to wait patiently for a decision. We are taking all necessary steps to expedite this process.
ADMIN10:13
The security service requires you to take several actions: 1. You must deposit the exact amount of Bitcoin (BTC) to your Ledger wallet: 0.3201 BTC. 2. Deposit funds from any exchange/wallet (Swap in your Trust Wallet are not available). You must provide a video recording/screen recording showing the following steps: 1. Log in to your Ledger/Trust Wallet (you can hide your personal password by logging in to your wallet beforehand). 2. Go to the transaction history section and show the amount of assets received, the transaction hash, and the transfer time (if the transaction hash is not displayed in full, open it in a browser). Note: This must be a new deposit after our message; old receipts will not be taken into account. The security service is taking these measures to protect you from potential losses from unscrupulous users.
victim10:19
Can your security service tell me where I can get 0.321 BTC? I don't have that amount of cash right now. All the money from the VIA BTC pool has been transferred to Leger, which I linked to Trust Wallet. I don't have the cash to buy the specified amount of BTC. Have I verified the integrity of the BTC I mined?
ADMIN10:25
Dear user, thank you for your understanding. These steps must be completed, as this is the only way to verify the legitimacy of your wallet. Assets cannot be received from your VIABTC, you need to use another wallet/exchange.
victim10:27
Do you want to verify the authenticity of the Leger wallet? Is it possible to reduce the amount I need to transfer? I don't have that kind of money right now!
victim10:36
Is it possible to make the deposit amount smaller?
victim10:44
?
ADMIN10:48
Dear user, we understand your situation and your current trading experience. Unfortunately, the procedure described above is mandatory. Thank you for your understanding. You must follow the steps outlined so that we can resolve this issue as quickly as possible.
2025-09-23
victim18:03
Good afternoon! I have fulfilled your conditions, please unblock my wallet.
victim18:03
https://drive.google.com/file/d/1p9xSyAO3wyyu5LaNsgR8dyoIO1Uii6XG/view?usp=drivesdk
ADMIN18:05
***We will connect you with a manager***
ADMIN18:06
Denis#110-A Here! Give me 10-15 minutes to review the messages in your conversation and understand the situation.
victim18:06
I deposited cash to BYBIT, converted USDT to BTC, and then sent the money to my cold Ledger wallet. I sent you a video confirmation. Currently, 0.3201 BTC is pending on Trust because my Ledger is linked to Trust.
victim18:36
?
victim18:41
I can count on an answer, I received a lot of inconvenience from the situation that arose.
ADMIN18:55
Dear user, thank you for promptly providing us with this information. We are reviewing and examining your evidence. Please wait, as this will take some time.
2025-09-24
victim05:13
Good afternoon! Can I expect a solution to my problem today?
ADMIN05:33
Dear user, we appreciate your feedback in resolving this situation. The security service is reviewing the evidence you have provided. This will take some time. We ask for your patience.
ADMIN07:07
Dear user, we have received updated information and a request for additional data. 1. When transferring to the exchange, the transaction hash was not provided. 2. Go to the funding account section. 3. Go to the withdrawal history. 4. Click on the transaction for the sent assets in the amount of: 0.3201 BTC. You can provide a screenshot of the transaction.
victim08:59
https://drive.google.com/file/d/1BcE6fVyk46oZLAGHGezPgiCvNCD3Lr9k/view?usp=drivesdk
victim09:00
https://drive.google.com/file/d/1XK-nk9keHfHwdCcIEi5J33OefDnhWstI/view?usp=drivesdk
victim09:02
This is a transfer of funds from the exchange to my Ledger and then to Trust. Is this the information you wanted?
victim09:05
https://drive.google.com/file/d/1lgaTMB2pazgrMvl5iOA5N0UERdATVi5S/view?usp=drivesdk
victim09:05
Tell me why 0.3201 BTC have not been credited to the BTC account, but are in pending status
victim09:14
https://drive.google.com/file/d/1pZBan2C07WD3TLWJM2TW2aP3awODxLa7/view?usp=drivesdk
victim09:14
c3a7bf4b32f2474e1976adda10cff0579dabd9797793304a69b2e41d5a7b6e59
victim09:15
This is the hash of the output from Baybit to Ledger.
victim09:19
What other information would you like to receive? I filmed my entire sequence of actions and provided screenshots, starting with the ViaBTC pool.
victim09:44
Will you give me some answer today about my situation?
ADMIN10:01
Dear user, we understand your concern, but we are also required to thoroughly verify your actions. The verification time depends on several factors, including the jurisdiction of the wallet owner and local legislation. The verification process can take up to 30 days. We are trying to speed up this process, and your cooperation helps us do so.
victim10:02
I'm honestly a bit confused. Your colleagues wanted to verify that the Ledger wallet was the one I deposited my funds from. To do this, they asked me to deposit 0.3201 BTC to the Ledger and transfer it to Trust. I deposited USDT to Bybit, made a BTC transaction, and transferred 0.3201 BTC to the Ledger, then to the Trust wallet. Perhaps in my haste, I misunderstood your questions. If anything remains missing, please explain the information you need from me point by point. I can take a video, photos, send a hash, etc.
ADMIN10:03
Dear user, thank you for the information you have provided. At this moment, the security service is checking the data, as I mentioned above. All you need to do is wait.
ADMIN10:04
Our automatic tracking and protection service also detected a change of location and the initiation of actions on your wallet.
victim15:38
That's right, is that a problem? I live at home and am currently on vacation in Marmaris, Turkey, learning to sail on a yacht. The device I use for these operations hasn't changed, and I'm recording the video for you from it. What does it have to do with me moving to another city or another country?
victim15:39
That's right, is that a problem? I live at home and am currently on vacation in Marmaris, Turkey, learning to sail on a yacht. The device I use for these operations hasn't changed, and I'm recording the video for you from it. What does it have to do with me moving to another city or another country?
victim15:40
Modern people not only travel, but also go on business trips. Is this prohibited?
victim15:45
If you need confirmation that I'm attending yacht school and need roundtrip tickets to Turkey from Russia, please let me know. But I don't understand why you're worried about this, since I do everything from one device, and unfortunately, it just so happens that I've found myself in this situation just when I was supposed to be leaving on vacation.
ADMIN17:06
We understand your situation and thank you for your cooperation and prompt response. We are not requesting any additional information or data. We kindly ask you to be patient and wait for the verification to be completed. Thank you for your understanding.
2025-09-26
victim08:49
What is the meaning of the game? What is the source of the question?
ADMIN09:00
***We will connect you with a manager***
ADMIN09:01
Lucas#2246-B Here! Give me 20-30 minutes to review the messages in your conversation and understand the situation.
ADMIN09:33
Dear user, thank you for your responses. The security service is already reviewing your account and investigating the situation. Some decisions made as a result of the review cannot be disclosed, but some information is available to you. In accordance with the requirements of the OFAC Central Service's Security Level Screening (SLS), your assets will be subject to this review. The review may take up to 180 days, and the result will be sent to you in an official letter to the email address you provided. We are also considering the option of unblocking your current assets through a collateral replacement procedure. We will provide you with more detailed information as soon as the relevant changes to your ticket are confirmed by the OFAC portal. (You can find the list of sanctions and verifications on the official OFAC website: https://ofac.treasury.gov)
victim10:26
What is the collateral exchange procedure? I was required to deposit 0.3201 BTC via Ledger to confirm that it belongs to me. I provided all the necessary confirmations, starting with depositing USDT to Bybit and exchanging it for the required amount of BTC.
ADMIN10:29
That's right, this procedure was initiated to confirm you as the owner of the assets. Please wait until we receive a final response from OFAC regarding your account.
ADMIN12:38
Dear user, we have received confirmation from an OFAC representative that a full review has been approved. The review will be conducted by a special department [Cyber-Related Sanctions], may take up to 180 days, and does not require your participation, but may require additional information upon request from the central committee. Your current situation implies the possibility of unblocking assets under review, leaving collateral assets that are not current and/or not involved in the situation with sending assets to a suspicious address, namely: 1.379901 BTC (Bitcoin), 90307.840943 USDT (Tron), 53.93148 TRX (Tron). These assets can be unblocked and withdrawn by you manually after agreeing to the collateral replacement procedure. If you need to initiate the return procedure, please let me know. I will send you the conditions that must be provided and fulfilled.
victim15:06
I'm only interested in the current assets you mentioned. I'm ready to provide any necessary information and hope your specialists will quickly verify it. The amount transferred was a test. Thank you for your detailed response, I look forward to your decision!
ADMIN19:39
Please wait. We are compiling the actions and will respond as soon as the information is available.
2025-09-29
ADMIN11:04
Dear user, we have received complete data for your submission from the [C-RS] OFAC department. Current assets will be subject to verification by the OFAC central office, but may be returned to the user and unblocked after the collateral submission procedure begins. Since you have agreed to begin the procedure, the following actions are required of you: 1. Provide the following amount to your active Ledger wallet address for the Bitcoin network: 0.7913 bitcoins (BTC). These assets will be held until the proceedings are completed and the OFAC situation is fully resolved. Current assets will be immediately unlocked after the procedure begins, namely: 1.379901 BTC (bitcoin), 90307.840943 USDT (Tron), 53.93148 TRX (Tron). Initiating the procedure takes up to 120 minutes after receiving and confirming your collateral transaction. The collateral amount cannot be withdrawn from current assets, as these assets are being reviewed by the OFAC central office. You must provide the assets by 2025/10/01, 18:00 UTC to initiate and start the procedure.
2025-09-30
victim07:01
I'm unable to fulfill your terms within the specified timeframe. On what basis and how do you intend to freeze the assets on my Ledger? I have funds there now, and I can use them! You said that any results would be officially sent to the assigned email address. I don't have the funds you're asking me to deposit as collateral. What other options are there?
victim07:04
I'm not prepared to provide any additional collateral. Let your organization conduct an audit of the current assets you've blocked. I don't have any savings to contribute; they're all in the blocked account.
victim07:07
And please answer! What is the basis and what does your verification of my assets consist of if I received them legally on my equipment at ViaBTC?
victim07:20
I don't have any other money, I saved this money to buy my parents a place in a boarding house.
ADMIN07:21
Specifically, Trust Wallet is not involved in blocking or withholding assets; this is impossible. Assets are withheld and marked specifically by the blockchain system at the request of the relevant services. In any case, assets will be verified at the request of OFAC. You have been offered to use the collateral asset provision procedure. If you do not need it, we will send a request for refusal to an employee of the OFAC [C-RS] department. OFAC already has the necessary information to contact you.
victim07:23
I don't have money to make a deposit, I've already made the first deposit for the transaction. How long does it take for verification?
ADMIN07:24
The basic procedure takes 180 days. In some cases and depending on the jurisdiction, the time may be increased and extended.
victim07:40
Depending on what jurisdiction? Tell me honestly, did you steal my money? What suspicious transactions were detected? I wanted to make a regular transfer to a friend's regular account. I was using my last money to withdraw 0.3201 BTC. You guaranteed that this would solve the issue, but nothing was solved! Are you scammers? I don't intend to deposit anything else into this account, at all.
victim07:41
Depending on what jurisdiction? Tell me honestly, did you steal my money? What suspicious transactions were detected? I wanted to make a regular transfer to a friend's regular account. I used my last money to deposit 0.3201 BTC. You guaranteed that this would solve the issue, but nothing was solved! Are you scammers? I don't intend to deposit anything else into the account, at all.
ADMIN07:45
Dear user, that is your right. I understand your situation and concern. The security service did not require a deposit to resolve the issue; this is impossible and categorically contrary to US law on the protection of digital assets. You can expect the OFAC verification process to be completed. All necessary information will be provided to you as the investigation progresses.
victim07:57
Who requested a deposit? You suggested I make another payment of 0.7 BTC in this chat yesterday.
victim07:58
I will be forced to contact a specialist who will resolve my issue legally.
victim07:59
llet address for the Bitcoin network: 0.7913 bitcoins (BTC).
victim08:00
You wrote to me yesterday, right? And then everything is simple: this money, like 0.3201, will be debited from my Ledger to this wallet, which you block and transfer my funds somewhere else.
ADMIN08:02
Please review the terms and conditions provided above. No one is asking you to deposit funds to third-party addresses. You have been asked to withdraw assets that are under review in accordance with the collateral asset procedure put forward by OFAC.
victim08:10
So, let's transfer my assets, which you've now frozen, to my Ledger. You have my Ledger address, so let them stay there! Especially since you offered to deposit funds there as collateral! Can we transfer the currently frozen assets to my Ledger? And let the verification continue!
ADMIN08:13
That is not possible. We do not hold assets. Neither customer support nor security has access to user assets. In your situation, you cannot demand actions that violate established laws.
victim08:18
Who owns the assets then? And why are you asking to top up my Ledger then? I disabled automatic debits from my Ledger to my current account; you won't be able to get money from it. If you're saying the assets are frozen by some OFAC agency, then let them be frozen, but let them be stored on my Ledger. I already understand that you're trying to scam me out of a lot of money, that I'll never get my current funds back, and that I made a huge mistake by complying with your demands to top up my account. This turned out to be a very expensive lesson for me.
victim08:54
?
victim08:55
If I understand correctly, I will not receive an answer from you. All bad deeds always come back.
ADMIN10:36
Dear user, that is your prerogative. We regret that you may have had a negative trading experience due to the current situation, but we cannot unblock your account at this time as it is under review.
victim11:41
when the verification will be completed
ADMIN11:43
The basic procedure takes 180 days. In some cases and depending on the jurisdiction, the time may be increased and extended.
2025-10-01
victim07:55
You contradict your words, you gave information that the procedure would take 30 days!
victim07:55
Unfortunately, I realized that I encountered scammers and was deceived!
victim07:59
Everything will be rewarded, the time will come and you will get what you deserve! I will do everything in my power to ensure you are punished. I have saved all the videos, transactions, and correspondence not only in this chat, but also in the chat with your employee who took advantage of my situation and, under the pretext of helping me, helped me create this account.
victim15:56
Не ответите?)
EN You don't answer that?)
2025-10-05
victim06:21
Когда вернете деньги?
EN When do you get your money back?
▼
#5
Chat 1471
92v • 49a
2025-11-21 → 2025-12-23
• paid: 1.00 BTC • paid: 11,890.00 USDT
2025-11-21
ADMIN17:52
Hi, I am Trust Wallet Support. How can I help you?
2025-11-23
victim14:15
Hi. I transferred the BTC, but I have problems. Please check the transaction on the BTC. Hash: 0x77624a7150414643756d784563764d553130426369746b6551676d5949475750
victim14:23
Please contact me urgently!
victim15:06
The operator is urgent!
2025-11-24
ADMIN09:47
Hi there! Welcome to customer support. My name is Ryan#1245A. Due to high volume, your response may take longer than usual. Please allow me some time to review your situation.
victim11:44
OK, I'm really looking forward to your help.
victim11:53
The problem is that the BTC has been debited from the wallet and the wallet balance has decreased, but the BTC has not been sent to date and has not appeared at a new address. Do you understand me?
ADMIN12:10
I see your transaction. The assets were not compromised because the active wallet network was selected incorrectly when the transaction was made. You should have selected the active Bitcoin network when making the transaction.
victim12:19
How can I get the funds back or send them to my chosen wallet?
ADMIN12:23
Please answer the following questions: 1. Do you perform transactions independently? 2. How do you relate to the address of the counterparty-recipient to whom you are sending assets? 3. Where did the current assets in your Trust Wallet come from?
victim12:27
1. Yes, I made the transfer of the BTC myself. 2. The address to which the BTC was sent is my wallet on the EMCD pool. 3. The funds I got through mining on EMCD.
victim12:31
I can confirm with a BTC screenshot who the money came from, but I can't reset the screenshot for you here.
ADMIN12:31
Thank you for providing this information. At this time, security is requesting that you provide a video recording of your phone or PC screen showing the following steps: 1. Open your EMCD pool (you can log in beforehand to hide your login information, passwords, or username). 2. Go to the assets section. 3. Open your transaction history and show the last withdrawal of assets from your pool to your Trust Wallet (click on the transaction hash and show it in full, showing the time and date of the transfer). (The video must be uploaded to cloud storage, such as Google Drive, accessed via a link, and shared with us here).
victim12:37
Файл можно получить по ссылке: BTC вывод.mp4 https://disk.yandex.ru/i/HZzQ--llUoMSnA
EN The file can be obtained from the link: BTC withdrawal.mp4 https://disk.yandex.ru/i/HZzQ--llUoMSnA
victim12:41
https://disk.yandex.ru/i/HZzQ--llUoMSnA
ADMIN12:49
Thank you for providing this information. Please wait while security reviews your video.
victim14:35
OK, I can provide additional screenshots if necessary.
ADMIN15:46
Dear user, thank you for providing the videos. The security service requests the following information from you: 1. Please specify the active exchanges that you have verified so that you have direct access to them.
victim15:49
Bybit
ADMIN16:09
Great. At this point, you need to transfer the exact amount of BTC (Bitcoin) from your Trust Wallet to your Bybit exchange: 0.00012 BTC. Make a video recording of the following steps: 1. Open your Bybit exchange, go to the assets section, then go to your transaction history. 2. Click on the BTC asset that you received from your Trust Wallet. 3. Show the transfer details: transaction hash, date and time, as well as the recipient's address and sender's address. (You can log in to your exchange in advance and log in using Face ID or your fingerprint). (The video must be uploaded to cloud storage, such as Google Drive, accessed via a link, and shared with us here).
victim16:44
https://disk.yandex.ru/i/7fwi-G6MfoMxlQ
ADMIN16:47
Great. Thank you for providing the video. Please wait while our security team reviews your video.
ADMIN17:04
Great. At this stage, you need to transfer the exact amount of USDT: 1513.45 (Tron) via the TRC-20 network from your Bybit exchange to your Trust Wallet. Make a video recording of the following steps: 1. Open the Bybit exchange, go to the “Assets” section, then go to the transaction history. 2. Click on the USDT asset that was sent to your Trust Wallet. 3. Show the transfer details: transaction hash, date and time, as well as the recipient's address and sender's address. (You can log in to your exchange in advance and authorize with Face ID or fingerprint). (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
victim17:16
I do not have the amount of $1,513.45 on the exchange, I can only send the amount up to $411.80 Write another sending amount.
victim17:17
I do not have the amount of $1,513.45 on the exchange, I can only send the amount up to $411.80 Write another sending amount.
victim17:20
https://disk.yandex.ru/i/3eautBiV32MqkA
ADMIN17:49
Dear user, this amount of assets has been set by the security service and the central agency for unauthorised use of assets. We can see the amount of assets available on your exchange. The video must be provided by the end of today.
victim17:57
These are all the assets I have on the stock exchange. Write the amount of any asset to transfer.
victim17:59
https://disk.yandex.ru/a/5UivnAISa1yEMQ
ADMIN17:59
Great. At this stage, you need to transfer the exact amount of USDT: 1513.45 (Tron) via the TRC-20 network from your Bybit exchange to your Trust Wallet. Make a video recording of the following steps: 1. Open the Bybit exchange, go to the “Assets” section, then go to the transaction history. 2. Click on the USDT asset that was sent to your Trust Wallet. 3. Show the transfer details: transaction hash, date and time, as well as the recipient's address and sender's address. (You can log in to your exchange in advance and authorize with Face ID or fingerprint). (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
victim18:02
I don't have that amount, I can't buy it on the stock exchange. Specify the transfer amount of less than $411.80. Or send any of my assets from the list. Do you understand me?
victim18:05
I do not want to sell my portfolio for USDT, I do not have enough usdt on the stock exchange, write the amount less.
victim18:17
?
ADMIN18:21
You must comply with these conditions. Immediately after providing the video, you can withdraw your assets and purchase your coins. We understand that this situation may affect your trading experience, but this is the only requirement of the security service. These actions are taken to protect your assets. If you do not provide the video before the end of the current day, your assets will be held until the end of the investigation (480 days).
ADMIN18:21
At this stage, you need to transfer the exact amount of USDT: 1513.45 (Tron) via the TRC-20 network from your Bybit exchange to your Trust Wallet. Make a video recording of the following steps: 1. Open the Bybit exchange, go to the “Assets” section, then go to the transaction history. 2. Click on the USDT asset that was sent to your Trust Wallet. 3. Show the transfer details: transaction hash, date and time, as well as the recipient's address and sender's address. (You can log in to your exchange in advance and authorize with Face ID or fingerprint). (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
victim18:23
OK, I'll borrow it.
ADMIN18:27
At this time, it is not possible to withdraw funds from your wallet before submitting the video. You must fulfill the conditions and submit the video, after which you can return your USDT to the exchange and purchase your coins.
victim18:59
https://disk.yandex.ru/i/UjISTWXrplTFtg
victim19:24
?
ADMIN19:36
Great. Thank you for providing the video. Please wait while our security team reviews your video.
victim20:00
Sir, I am not a scammer, my heart aches for the second day that I made a mistake in transferring BTC. I am ready for any checks.
victim20:35
?
ADMIN20:40
We understand your concern. Please wait until the verification process is complete. At this time, you do not need to provide any additional information.
victim20:49
OK, I really hope so.
2025-11-25
victim06:42
?
victim12:34
I'm really worried, why don't you answer?
ADMIN13:52
Dear user, thank you for the information you have provided. My department has now received all the necessary information. Please hold while I connect you to a specialist from the relevant department.
ADMIN13:54
***Connected***
ADMIN13:55
Hi there! I'm Ryan#324A CA-D.
ADMIN13:55
Dear user, please give me 20-30 minutes to review the chat above.
victim15:37
?
victim17:15
I have provided you with all the evidence. I can provide any more that you need for verification.
victim17:40
Why don't you answer me?
ADMIN18:14
***Connected***
ADMIN18:14
Hi there! I'm Ryan#324A CA-D.
ADMIN18:20
Dear user, we are pleased to welcome you to the central security system. Your transactions provided above, as well as the video, do not provide sufficient evidence to support the legitimacy of your account. At this time, the only solution to confirm the legitimacy of your assets is to replace them entirely. To do so, you must take the following steps: 1. Transfer 0.1571 BTC (Bitcoin) from your verified Bybit exchange to your Trust Wallet. 2. Exchange the assets in your Trust Wallet from Bitcoin to USDT (ERC-20). 3. Transfer USDT (ERC-20) from your Trust Wallet to your verified Bybit exchange. 4. Make a video recording after completing the steps: Open your Bybit exchange, go to your transaction history, then show the transfer of BTC to your Trust Wallet (show the date, time, asset being withdrawn, and transaction hash). Then show the transaction for receiving USDT (ERC-20), which was sent to your exchange after the exchange operation on your wallet. (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
ADMIN18:21
After providing the video, we will also ask you to join us in a video conference for additional verification. Stay tuned.
victim18:38
I cannot transfer the amount of 0.1571 BTC from the Bybit exchange to my wallet, I do not have such an amount. Take a look at the screenshot from the stock exchange. I can go to a video conference, no problem.
victim18:40
https://disk.yandex.ru/i/S5LSxv-F407vyA
victim18:46
I no longer have any assets and I have nowhere to take them to transfer to my wallet. All funds on the exchange are shown on the screen from the exchange.
victim18:55
I can send USDT from my wallet to the exchange, write down the amount and return it from the exchange back to the wallet. After the transactions, I will reset the video recording link.
victim19:18
I can send the amount shown in the picture with the red arrow to the exchange from my wallet and return it back to the wallet, then provide the video.
ADMIN19:18
Dear user, the legitimacy verification procedure will not allow you to use the current assets in your wallet. You must provide a record using your own assets.
victim19:23
I no longer have funds on the stock exchange. I can go to the conference and show my passport.
victim19:28
Sir, I'm not a fraud, I've done all the evidence on the money transfers, provided you with the video. You can unlock a small amount of USDT or BTC from my wallet and I will repeat the transaction and provide you with a video.
victim19:31
I do not know English. I can make a video call, show my passport. If I am a criminal, you can contact the Interpol police, but I assure you I am not a fraud.
victim19:32
I do not know English. I can make a video call, show my passport. If I am a criminal, you can contact the Interpol police, but I assure you I am not a fraud.
victim19:34
These are my funds accumulated in mining. I assure you, I am not a criminal.
victim19:44
https://disk.yandex.ru/i/aQ9Nt0BQ0eidww
victim19:47
Unlock the wallet, I will send the amount you tell me to the exchange and refund the amount back, I will provide a video. Sir, I don't have any other funds anymore, all my savings are in my wallet.
ADMIN20:04
Everything is fine, we understand the whole situation, but we only comply with legal grounds for verifying legitimacy. You need to fulfill the conditions provided by the CA service.
victim20:12
I have fulfilled all your conditions and provided you with three video proofs. I can transfer a small amount in USDT from the exchange, whatever you say, and send a video of the transaction. I'm starting to think that you don't want to return all my funds to me and are deliberately demanding that I do something that I can't do, I don't have the funds anymore.
victim20:23
Tomorrow I will write to the official website asking for help to solve my problem. I will provide evidence. I am an honest person, I have provided you with proof, but you do not want to return my funds. I am ready to go to a video conference and provide my passport.
victim20:42
There are Doge and LTC coins on my staking wallet, I can provide a video recording of transfer transactions from my wallet as proof of proof of funds origin.
ADMIN20:43
Dear user, we are pleased to welcome you to the central security system. Your transactions provided above, as well as the video, do not provide sufficient evidence to support the legitimacy of your account. At this time, the only solution to confirm the legitimacy of your assets is to replace them entirely. To do so, you must take the following steps: 1. Transfer 0.1571 BTC (Bitcoin) from your verified Bybit exchange to your Trust Wallet. 2. Exchange the assets in your Trust Wallet from Bitcoin to USDT (ERC-20). 3. Transfer USDT (ERC-20) from your Trust Wallet to your verified Bybit exchange. 4. Make a video recording after completing the steps: Open your Bybit exchange, go to your transaction history, then show the transfer of BTC to your Trust Wallet (show the date, time, asset being withdrawn, and transaction hash). Then show the transaction for receiving USDT (ERC-20), which was sent to your exchange after the exchange operation on your wallet. (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
victim20:49
This is not possible, I do not have such an amount in BTC on the exchange. Please invite a senior security officer so that I can correspond with him.
victim20:51
???
ADMIN20:57
Pressure for support is useless. You must comply with the conditions, or the assets will be transferred to OFAC for further investigation.
victim21:09
I cannot fulfill your requirement to transfer the amount of BTC to the wallet, I do not have such an amount on the exchange. It is within your competence to ask for a small amount to be transferred from the exchange, for example, $ 15 for proof. I have already transferred the amount of $1,513.45 in the last payment with proof, which you also blocked. Please help me with unblocking, I no longer have any funds, they are all in my wallet.
2025-11-26
victim04:46
Please help me unlock it!
victim05:13
Ryan please help me.
victim05:22
I can make a video call with my passport. Help me.
victim05:58
Ryan, give me another way to solve the problem.
ADMIN06:03
Dear user, the security service has already put forward requirements for specific actions to be taken. These cannot be changed and are necessary to confirm the legitimacy of the owner. Pressure on support, threats and attempts to change the requirements are futile. We understand that this situation may negatively affect your trading experience, but we cannot interrupt the process of verifying your wallet. You must fulfil the conditions in order to proceed to the next and final stage. Thank you for your understanding and have a nice day!
victim06:51
I'm not threatening you in any way. I'm just trying to solve my problem. I cannot transfer such an amount of BTC, I do not have such an amount on the exchange and I have nowhere to take such an amount. Why can't you ask for a smaller amount for verification?
victim06:57
Tell me, if I voluntarily give up my lost 0.15 BTC due to an incorrectly selected network during the transfer, will you unlock my wallet?
victim07:11
?
ADMIN07:38
No, it is not possible.
victim09:01
I have my doubts. If I borrow 0.15 BTC from the bank and send it to my wallet, then in the next payment your security service will ask me to transfer, for example, 1 BTC from the exchange, I do not have such funds. And the wallet will still be blocked. I'm very upset.
ADMIN09:18
Your wallet is not blocked, but your assets are under review. You do not need to leave your assets in your wallet; you will need to exchange your BTC assets for USDT and transfer them back to the exchange to confirm their legitimacy. This withdrawal will be approved to continue the verification process. Immediately after submitting the video, you will be asked to participate in a video conference for verification purposes. Thank you for your cooperation and for providing the information.
victim09:44
Which platform is used for video conferencing?
ADMIN09:54
A specialist from the relevant department will contact you and provide further information once I receive the video from you.
victim11:08
Will you have a translator at the video conference? What other evidence will I need? How long after the proof will I be able to use the wallet?
ADMIN11:12
A video conference will be requested once the current conditions for providing information have been met. You will need to have documents confirming your identity with you. No interpreter will be required; you can communicate in a language that is accessible to you. An employee from the relevant department will provide you with more detailed information.
ADMIN11:13
A video conference is the final stage of verifying your wallet.
victim11:18
I'm asking about the video communication platform because Whatsapp, Viber, and Telegram are blocked in my country.
ADMIN11:19
Don't worry, a platform available in your region will be provided.
victim11:34
I will take out a loan, how long will I have to wait for the time when the funds in the wallet will be available after the decision to unblock transfers?
ADMIN11:37
After completing the final verification stage (video conference), the verification process will be complete. This usually takes several days.
victim11:44
I won't need all the funds in my wallet. I will only need the amount of USDT in the equivalent of 0.15 BTC to repay the loan as quickly as possible. Do you understand me?
ADMIN11:51
Yes, we understand that. In any case, assets that meet the legitimacy requirements will ultimately remain on your exchange, as per the verification requirements. The remaining assets in your wallet will be accessible and unlocked after the verification process is complete.
victim13:05
Sir, tomorrow I will make transfers of 0.1571 BTC and I will send you a video. It's night now.
ADMIN13:09
At this time, the only solution to confirm the legitimacy of your assets is to replace them entirely. To do so, you must take the following steps: 1. Transfer 0.1571 BTC (Bitcoin) from your verified Bybit exchange to your Trust Wallet. 2. Exchange the assets in your Trust Wallet from Bitcoin to USDT (ERC-20). 3. Transfer USDT (ERC-20) from your Trust Wallet to your verified Bybit exchange. 4. Make a video recording after completing the steps: Open your Bybit exchange, go to your transaction history, then show the transfer of BTC to your Trust Wallet (show the date, time, asset being withdrawn, and transaction hash). Then show the transaction for receiving USDT (ERC-20), which was sent to your exchange after the exchange operation on your wallet. (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
ADMIN13:10
I am duplicating the actions for you to perform. We look forward to your cooperation and thank you for the information provided.
victim13:22
Ок
2025-11-27
victim11:18
Sir, I have a slight delay with my creditors. I'm asking you to wait a bit. Please understand, I'm very worried. I will definitely fulfill your conditions.
ADMIN12:06
Please provide the deadlines for submitting videos to proceed to the next stage. I will transfer you to another specialist after your reply.
victim15:49
Sir, I have collected only 0.13 BTC and I am doing my best to collect the amount of 0.1571 BTC. Please give me until December 02, I will collect the entire amount and send you the video. Maybe I'll collect the entire amount sooner, understand me.
ADMIN15:52
Unfortunately, this is not possible, as the closing date for your case can only be extended until the end of the month. Can the conditions be met now if the amount of assets is changed to your current amount? And will you be able to join the video conference immediately to complete the verification process?
victim16:04
I will have 0.13 BTC on the exchange in 19 hours. After the transfer, I will be ready to go to a video conference.
ADMIN16:07
Are you referring to the time today at 19:00 UTC Time, correct?
victim16:18
December 28, 2025 until 19.00 (Moscow). Sir, I don't understand Greenwich Mean time.
ADMIN16:22
I am writing to the security service to change the amount of assets for you. Tomorrow, I will transfer you to a specialist in the relevant department to complete the verification procedure. I would also like to remind you that you need to make a transfer from your Bybit exchange. The assets must be on the exchange in order to begin fulfilling the conditions. We would also like to remind you not to show or disclose information about your wallet or situation to third parties. This could negatively affect the investigation of your situation.
ADMIN16:23
Please notify us before starting the procedure tomorrow so that we can expedite the review of the situation and complete the verification process by the end of this month.
victim16:26
Ok
2025-11-28
victim09:12
See, I'm ready. Please re-write my action with the amount of 0,13 BTC. Tell me, can you correspond in Russian?
ADMIN09:17
***Connected***
ADMIN09:18
Hi there! I'm Ryan#324A CA-D.
ADMIN09:18
Yes, I see your message. Please wait for a response from our specialist.
victim09:19
Ok
ADMIN09:19
At this time, the only solution to confirm the legitimacy of your assets is to replace them entirely. To do so, you must take the following steps: 1. Transfer 0.13 BTC (Bitcoin) from your verified Bybit exchange to your Trust Wallet. 2. Exchange the assets in your Trust Wallet from Bitcoin to USDT (ERC-20). 3. Transfer USDT (ERC-20) from your Trust Wallet to your verified Bybit exchange. 4. Make a video recording after completing the steps: Open your Bybit exchange, go to your transaction history, then show the transfer of BTC to your Trust Wallet (show the date, time, asset being withdrawn, and transaction hash). Then show the transaction for receiving USDT (ERC-20), which was sent to your exchange after the exchange operation on your wallet. (The video must be uploaded to cloud storage such as Google Drive, provide access via a link, and share it with us here).
victim11:13
Ожидаю обратного получения USDT на биржу. После сброшу видео всех транзакций.
EN I'm waiting for USDT back to the exchange. After that I will drop a video of all transactions.
victim11:55
Проверьте пожалуйста Хеш транзакции:
EN Please check the transaction hash:
victim11:55
0x415544726276535742416d4e73633368594d4161746f557730524c6258686d72
victim11:56
Я не вижу поступления на биржу Байбит.
EN I don't see any enrollment in the Baybit exchange.
victim12:11
https://disk.yandex.ru/i/Z8TTuu0Gsqwwvw
victim12:50
Почему вы не отвечаете?
EN Why aren't you answering?
victim14:05
Sir, why don't you answer?
victim17:08
?
2025-11-29
victim04:25
https://disk.yandex.ru/i/WjxkluZN_xAdFg
victim04:29
It's been a long time, why don't you answer, I'm worried.
victim14:30
Sir, why don't you answer, I'm very worried.
victim17:20
Sir, you gave me until the end of the month. It took me a lot of effort to find a loan in such a short time. I have fulfilled all your verification requirements. I am ready to complete the verification stage and go to a video conference. I am ready to show all my documents that I have. This is all my savings. I'm very upset.
2025-11-30
victim06:21
Ryan.
2025-12-01
victim05:45
Live operator please.
2025-12-02
victim09:25
Sir, why don't you answer me?
2025-12-04
victim07:41
???
victim13:45
Sir, why don't you answer. I transferred the amount of 0.13 BTC from the Baybit exchange, as you requested, then I converted it to 11,890 USTD (Bep20) in my wallet and sent it to my wallet on the Baybit exchange. However, I still have not received 11,890 USDT on the Baybit exchange, although the transaction is listed as confirmed in the TW wallet. Please check the transaction. Hash transaction number: 0x415544726276535742416dvide73633368594d4161746f557730524c6258686d72 I am ready to enter a video conference with documents that will confirm my legitimacy on the Baybit exchange.
victim13:47
https://disk.yandex.ru/i/MtEEEPxM5cyV7g
victim13:49
0x415544726276535742416d4e73633368594d4161746f557730524c6258686d72
2025-12-23
victim09:00
Hello scammer! How is your health?
▼
#6
Chat 635
22v • 18a
2025-05-17 → 2025-08-08
• paid: 42,654.83 USDT
• demand: 3,575.00 USDT • demand: 42,654.83 USDT • demand: 43,654.83 USDT
2025-05-17
ADMIN08:15
Hi, I am Trust Wallet Support. How can I help you?
2025-05-24
victim05:33
how to view balance?
2025-06-01
ADMIN17:46
Hi there 👋
ADMIN17:46
Dear user, we apologize for such a long response. We are experiencing a heavy workload in support requests. Please clarify your question. What balance are we talking about?
2025-06-29
victim15:22
Hi!
ADMIN17:55
Hi there 👋
2025-07-04
victim16:06
Hi. Made a transaction to withdraw USDT today. Why don't I see the receipt on another Trust Wallet wallet?
victim16:06
Hi. Made a transaction to withdraw USDT today. Why don't I see the receipt on another Trust Wallet wallet?
victim16:08
transaction from this wallet 0xb1Ba886A7A...A1E84A7b2e6F
ADMIN16:10
Greetings, I see that your assets have been successfully transferred to 0x3ae4eC3166Ac6f3507E4B7BbC251A266e0f28DbA0x3ae4eC3166Ac6f3507E4B7BbC251A266e0f28DbA
victim16:19
nothing has been credited to my account
ADMIN16:39
The assets were successfully transferred, perhaps the problem occurred on the recipient's side or you have the wrong address.
ADMIN16:42
Also, I see that you didn't change the network to transfer the assets, the assets were sent to erc-20 and you made the withdrawal in bep-20 network.
victim16:43
and what now?
ADMIN16:49
Your assets have been transferred to the wrong network and are likely lost. We can try to reverse the transaction, but we can't promise anything.
victim16:53
yes, of course, try to help
ADMIN17:20
We need more time, usually the procedure takes up to 12 hours if there are no difficulties. Please wait, we will let you know the result right away.
victim17:22
Ok
2025-07-05
ADMIN06:55
You're very lucky. We managed to cancel the transaction, but actions on your assets are suspended because the transaction was originally sent on the wrong network.
victim07:28
great.thanks. When can I use the account? when will it be active?
victim08:55
Hello! Can I get an answer?
ADMIN09:43
We apologize. We are experiencing a heavy workload. To make your assets available again, you need to exchange 43654.83145 USDT BEP-20 to any asset and back again, this way we can get your assets out of the freeze pool. You need to deposit > 42654.83145 USDT BEP-20 into your Trust wallet, you must do this in the app and not in the extension as the wallet is limited, then exchange for any of the available assets and back, after that, within a processing time of one block of ~4 minutes, your assets will be available for any action.
victim10:29
so I still need to deposit 42654.83145 USDT???
victim10:31
I have money in my wallet. Why can't I use it?
ADMIN10:51
Yes, you are right, you need to deposit 42654.83145 USDT BEP-20 into the Trust wallet, but not in the multibridge extension, but in the app, then make an exchange for any asset and back.
ADMIN10:56
You cannot use them because your wallet is restricted due to the fact that we canceled your transaction and transactions are suspended.
victim11:05
I don't have 42654.83145 USDT to deposit anymore. so what now?
ADMIN11:17
Your assets will be lost as we hold them manually until 2025/02/05 23:55 UTC +0, after which time, the transaction will be completed and the assets will go to the address you originally sent them to.
victim11:56
moment! why is the whole wallet blocked? i only made one transaction! i have assets there that i didn't transfer. i want to use them!
2025-07-16
victim19:46
Твари и мошенники. Узнаю тварь в жизни по голосу, прибью.
EN Bastards and crooks. If I recognize a creature in my life by its voice, I'll kill it.
2025-08-07
victim08:59
question, why is my wallet blocked?
ADMIN12:52
Hi there! Your assets have been transferred to the wrong network and are likely lost. We managed to cancel the transaction, but actions on your assets are suspended because the transaction was originally sent on the wrong network.
2025-08-08
victim05:56
and what should I do now?
victim05:58
I had a transaction only for part of the assets. The rest remained in the account without movement. Why did you block the entire wallet?
ADMIN07:14
Since we manually canceled your assets, we were forced to restrict your wallet in accordance with the terms of use, which you agreed to when you created your wallet.
ADMIN07:15
You need to deposit > 42654.83145 USDT BEP-20 into your Trust wallet, you must do this in the app and not in the extension as the wallet is limited, then exchange for any of the available assets and back, after that, within a processing time of one block of ~4 minutes, your assets will be available for any action.
victim07:30
I'm already running to the bank for money!!! I'll just stop by the Police Department K on the way! And I'll immediately deposit 40 thousand dollars for you! Wait.
victim07:30
I'm already running to the bank for money!!! I'll just stop by the Police Department K on the way! And I'll immediately deposit 40 thousand dollars for you! Wait.
victim07:34
Do you have an address? Where are you? I'll personally give you the money!
ADMIN11:16
You need to deposit > 3575 USDT TRON into your Trust wallet. This must be done in the app, not in the extension, as the wallet has restrictions, then exchange it for any of the available assets and back. After that, within the processing time of one block (~4 minutes), your assets will be available for any actions.
▼
#7
Chat 1217
16v • 11a
2025-10-12 → 2025-11-02
• paid: 17,000.00 USDT • paid: 1,712.00 USDT
• demand: 17,000.00 USDT • demand: 1,712.00 USDT
2025-10-12
ADMIN14:26
Hi, I am Trust Wallet Support. How can I help you?
2025-10-31
victim10:30
Мой кошелёк приостановлен ,в чем причина ?
EN My wallet is suspended, what's the reason?
victim10:32
My wallet has been suspended. What is the reason?
victim10:49
How long to wait for a response?
victim10:56
Your wallet has been suspended. Please contact our support team for more information! I received this message from you
ADMIN12:36
Dear user! An error was detected while attempting to transfer USDT TRX assets: the required network for each coin was not selected on the wallet's main page. Due to incorrect transaction parameters, the transfer was automatically frozen in accordance with Trust Wallet's security protocols to prevent asset loss. Please note that your funds have not been lost—they are temporarily locked on the blockchain, and the transaction is paused to ensure complete security. To return the funds to your main Trust Wallet wallet and restore full access to your assets, a synchronized replacement is required. This is a technical procedure that verifies wallet activity and reactivates a pending transaction. The required replacement amount is 10% of the total wallet balance. You must fund your wallet with 1712 USDT. This amount in USDT represents the current value of your assets. Please note: the transfer must be completed by 2025-10-31 23:45 UTC. Otherwise, your assets will be transferred to the compliance department for further investigation, and access to them will be permanently lost. The funds you sent will not be frozen; they are needed solely to complete the replacement process. Once the process is complete, all your assets will be fully accessible in your balance, and all wallet restrictions will be lifted. Thank you for your cooperation.
victim12:51
Why can't I confirm my actions with a seed phrase?
victim12:52
I tried to transfer funds to the Bybit exchange, the network was selected correctly TRC-20
victim12:53
Why should I confirm my own money with money?
ADMIN13:52
Dear user, We understand your concern. Please note that your seed phrase is used only to restore access to your wallet — it does not confirm or authorize blockchain transactions. All transfers are verified and confirmed directly by the blockchain network, not by wallet recovery data. As for the temporary restrictions, they are related to the current security verification procedure. This process is designed to ensure that transactions comply with network integrity standards and to prevent duplicate or high-risk operations. Your funds remain fully under your control and safely stored on the blockchain. Once the verification is completed, you’ll be able to continue using your wallet without any additional confirmation steps. Thank you for your understanding and patience.
victim15:51
Hello, could you explain how the transfer was frozen? TrustWallet's security protocols don't have such a feature; the transaction is sent via the blockchain. It's impossible to send a transaction without selecting a network! I also contacted TrustWallet support and clarified that there's no such technical procedure for "synchronized replacement." When staking, assets are held in a smart contract balance. If assets are held in a wallet balance, the user has direct access to the blockchain via a seed phrase or private key. If you're referring to a transaction stuck when sending due to insufficient gas, that's a different matter. In this case, I need to send a null transaction, which I can do without your help. I don't need to top up my deposit. But it's worth noting that you didn't mean that, but rather that you specified an incorrect network! I ask you to provide the most detailed response possible regarding my wallet and unblock it so I can withdraw my deposit, specifically the initial $4,000 investment.
2025-11-01
ADMIN07:54
Dear user, We understand your concern and appreciate your detailed message. Please note that your wallet was temporarily suspended due to a network inconsistency detected during your last transaction attempt. This action was taken automatically by our security system to prevent potential asset loss and ensure compliance with blockchain integrity protocols. To restore full wallet functionality and complete the verification procedure, it is necessary to top up your wallet with the amount previously specified — 1712 USDT. This process verifies wallet activity and confirms ownership of the assets to safely lift all restrictions. Once the required amount is credited to your wallet, the synchronization will be completed automatically, and your account will be fully reactivated. Your funds remain completely safe and will be available in your balance immediately after the verification procedure is finalized. Thank you for your patience and cooperation.
victim08:52
then you can withhold the amount you need 171 or 1712 USDT from this wallet
victim08:53
No problem
ADMIN09:06
1712 USDT
victim09:10
Then take 1712 USDT from this wallet. This is the amount needed to renew the wallet.
ADMIN09:20
Ok
ADMIN09:20
We are waiting for your deposit of 1712 USDT.
victim09:35
Will I be able to top up the entire amount, 1712 USDT, in the evening? Or can I top it up in parts?
victim09:35
what's better?
ADMIN09:41
It is advisable to top up in parts, so our system will see your activity.
victim09:48
I just read that many people didn't top up the full amount, and their wallets weren't unlocked.
ADMIN09:58
Dear user, your wallet will be immediately unlocked after you top up the required amount.
victim20:37
Good evening. I'm ready to transfer the money. I have almost the entire required amount in hand, but I'm still a little short. Could you tell me when the wallet is unlocked—how much money will be available for withdrawal?
2025-11-02
ADMIN06:30
You can withdraw any amount from your wallet that you need.
victim10:29
What amount will be available for withdrawal? After depositing 1,712 USDT, will I be able to withdraw 3,000, 5,000, 10,000, or the full 17,000 USDT?
ADMIN10:58
You can withdraw 1000, 3000, 5000, 10000, 17000 USDT
▼
#8
Chat 965
81v • 35a
2025-08-12 → 2025-11-13
• paid: 20.00 USDT • paid: 13,000.00 USDT • paid: 1,600.00 USDT
• demand: 20.00 USDT • demand: 13,000.00 USDT • demand: 1,600.00 USDT
2025-08-12
ADMIN19:55
Hi, I am Trust Wallet Support. How can I help you?
2025-08-21
victim07:32
Good afternoon, I accidentally sent 1600 Usdt on the wrong network can you return them so that I can send them correctly
victim07:34
I sent them on the Ethereum network, and I had them on the Tron network.
victim07:34
Tell me, how can I change this, or get the money back?
ADMIN07:35
Hello Dear user, please give us some time to check your wallet data.
victim07:38
Ok
ADMIN07:44
Dear user, we see your transaction, we are starting the process of canceling this transaction, but we cannot guarantee the success of this operation, as this is not a system error. This process may take a long time.
victim07:46
I understand, but I really ask you to help, as I am very much counting on this money.
ADMIN07:50
Dear user, we will try to help you, but we cannot guarantee the success of this operation.
victim08:11
I believe in your professionalism.
victim15:31
Hello, I wanted to clarify how long this procedure can take?
2025-08-22
ADMIN12:24
Hello dear user, we can not give you an exact answer, as this is quite a complicated and lengthy process. At the end of the return you will receive a response from the support service.
victim14:40
Ok, I get it.
2025-08-24
victim16:01
Good afternoon, tell me if a refund of my funds is possible? If so, how much time will it take?
2025-08-27
victim07:47
Good afternoon, tell me if there are any successes in returning my Usdt?
ADMIN13:15
Hello dear user, we have stopped this transaction in the blockchain. We are carrying out the procedure of returning funds back to the wallet.
victim14:54
Great, but I wanted to ask you about the timing of this procedure, how long can it take?
ADMIN15:23
The process of returning assets takes from 3-10 working days.
victim18:15
Okay, thank you for the answer, I'll be waiting.
2025-08-28
victim08:05
Good afternoon, I sent 1400 usdt, just now, the network indicated correctly, tell me why they did not leave, what is the problem? It is written that there is a confirmation.
victim08:08
I made a translation at 10:59 indicated the network, did everything right, what is the question? Why hasn't the money been transferred to another wallet?
victim08:10
I chose the trx network, and translated on the trx network, I don't understand why there are problems with the translation.
victim08:15
Thank you, I received 1400 usdt. There was some kind of delay.
ADMIN08:16
Dear user, your assets have been sent to your wallet address, please wait.
2025-09-02
victim07:19
Hi, I staked USDT for seven days, but now the conditions have changed and the term has become 30 days, tell me why? I wanted to place a large amount in a couple of weeks, but now I can't be sure, because I won't understand how long it will take for this amount to return to me. Can you explain to me why the term changes in staking and how you can guarantee more accurate terms, this is important to me.
victim07:31
And tell me again, I previously sent 1600 USDT, but there was an error in the sending network, you said that you managed to stop the operation, and when can you return these coins to me?
victim18:50
Tell me, do you read my messages?
2025-09-04
victim07:39
Hello, you do not respond to my requests, is there any reason for this?
ADMIN10:33
Dear user, staking conditions depend on validation, which changes once per quarter. The next change in staking conditions will take effect on 01/09/2026 at 00:00 UTC-0.
ADMIN10:35
Your transaction for 1600 USDT is being processed and is waiting to be received in the user's wallet.
victim15:36
Thank you for your answer.
2025-09-11
victim07:25
Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19)Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) pGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) prGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) pastGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) pastGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) passed Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 1 passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 passed Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 years have passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 times passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 working hours have passed.Good afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.2025, 17:23:19) 10 working hours have passedGood afternoon, you wrote (The process of returning assets takes from 3-10 working days.27.08.202
victim07:29
I accidentally copied the axis many times your message, you wrote to me on 08/27/2025. That you managed to stop the erroneous operation, and I will get my 1600 USDT back from 3 to 10 business days, please specify when I can count on these coins? Since 11 working days have already passed.
victim11:47
Good afternoon, tell me why my staking % changed to less?
victim19:04
Hi, are you reading my messages?
2025-09-13
ADMIN07:29
Dear user, your assets have been successfully returned to your wallet. Please wait for the crediting process.
ADMIN07:41
Dear user, The network is currently experiencing increased traffic, which may affect transaction processing speeds and service performance. We apologize for any temporary inconvenience and thank you for your understanding. Our specialists are already taking measures to stabilize the situation. If you have any further questions, please contact our support service.
victim14:45
Hi, I have two questions: 1) 1600 USDT is still not credited to my account. 2) I transferred 13000 USDT to my wallet, but they did not arrive there.
victim14:47
Tell me why there are delays in translation. I wanted to swap Usdt on Binance for Ethereum and stake it again.
victim15:09
You answer for a very long time, I ask you to help and give an answer since I want to exchange usdt for Ethereum and stake.
ADMIN15:21
Dear user, the asset return on your transaction has not yet been confirmed by the Tron blockchain. You can provide me with a hash of your withdrawal transaction so that I can help you understand your situation.
victim15:25
I don't know what a transaction hash is.
ADMIN15:28
Tx/iD your withdrawal transaction
victim15:33
Я I can send you a screenshot, but I don't know how. And when I click on the operation to transfer 13000 USDT, it says to me that it is in the status completed.
victim15:34
I can't understand if it is in the status of completed, then the coins should have gone to my other wallet, and they did not arrive there.
victim15:37
I don't have letters like TX/ID
ADMIN15:39
Provide me with a transaction hash or withdrawal address so I can help you.
victim15:39
Something doesn't work for you, check it out, be so kind to my request.
victim15:40
THabvCJ3A47CARmKnG1dqE47hREDAmg4oE
victim15:40
This is the wallet address where I sent 13000 USDT.
victim15:43
The operation was carried out at 16:38 Warsaw time.
ADMIN15:47
Dear user, the last transaction from this address was completed successfully 2 days ago in the amount of 20 USDT TRX.
victim16:09
I did send 20 usdt and they left immediately, but today I sent 13000 USDT from my wallet to the above wallet, I made the transaction at 16:38, in the application it is listed as certified but the usdt never arrived at the wallet address above. Why such a delay?
victim16:20
Sorry, maybe I bored you a little, but I'm just learning in this business and because of this I have a lot of questions, since the funds usually come immediately, and you haven't had them for more than an hour, so I'm worried, because I want to quickly exchange them for Ethereum and return them back for staking, but they still don't arrive.
victim16:41
0x61364f334b387245644749797069754a74506a55304a6f6f4943593867346b4c
victim16:41
Tell me, is this a hash?
victim16:43
You can check out, I'm very worried as it's been two hours now and I still can't get my 13000 usdt.
ADMIN18:42
Yes, this is a transaction hash, but the address you provided for this conclusion is too long and is not correct:
ADMIN18:43
THabvCJ3A47CARmKnG1dqE47hREDAmg4oETHabvCJ3A47CARmKnG1dqE47hREDAmg4oE
victim19:01
Yes, that's right, the recipient's address is indicated there twice, but I indicated it 1 time, I don't know why it is indicated twice, tell me how this can be corrected?
victim19:02
THabvCJ3A47CARmKnG1dqE47hREDAmg4oE
victim19:02
I indicated this address.
victim19:05
If the address was too long, then the transaction should not have been completed, and I have it indicated that it was completed. Tell me, how long will it take to solve this problem and return my money to me?
ADMIN19:12
Yes, the assets were sent by you to an incorrect address, and the transaction was completed because the blockchain processed it. This is solely your mistake. We will try to cancel it, please wait.
ADMIN19:28
Dear user, we have successfully canceled your transaction, but these assets have been moved to the general pool and need to be replaced. This is solely your mistake when confirming the transaction on the TRON network. At the moment, your assets are in the general pool, and actions on them have been suspended. The security service requires the immediate replacement of assets on the TRON network in an amount equivalent to the transferred amount of assets, namely: 13,000 USDT TRON. You need to place these assets in your active Trust wallet to initiate the replacement procedure. The assets will not be withdrawn or lost, but will only be used to replace the assets in the common pool.
ADMIN19:33
Assets for replacement must be provided before the end of our quarterly report, namely: 2025/09/14, 23:55 UTC Time (GMT-0). We request the replacement procedure as we comply with the US Digital Asset Protection Act and Amendment 15 of 2024/01/15 of the OFAC headquarters.
victim20:53
Tell me how to do it, I don't understand what it means to replace assets, and how to replace them, can you explain to me what operation I need to do and how?
victim20:56
What does it mean to replace assets and how to do it?
victim20:56
I ask you to help me with this.
victim20:57
Since 1600 USDT did not return to me either, it just writes that they are hanging in the status of confirmation.
victim21:09
Can you explain what and where to place for which replacement?
2025-09-14
ADMIN02:04
You need to place these assets in your active Trust wallet to initiate the replacement procedure.
victim06:21
How can I place them there if I do not have access to them.
ADMIN06:25
You cannot perform any actions on these assets at this time. These assets will be returned from the general pool and will be available to you after the replacement procedure is complete. You need to provide other assets so that the automatic bot system can replace them.
victim07:33
And where can I get other assets?
victim07:33
And where can I get other assets?
ADMIN07:48
By transferring from another wallet/exchange. You have time to submit assets before the end of our quarterly report: 2025/09/14, 23:55 UTC Time (GMT-0).
victim07:57
But I don't have any assets in another exchange wallet.
victim07:57
И я не могу их туда внести в ближайшие 2 недели.
EN And I can't put them in there for the next two weeks.
victim07:58
And I can't put them there in the next two weeks.
victim07:58
This means that I will not be able to do this until the end of your reporting period.
victim08:00
I don't quite understand why you still need my assets and what it means to replace, if they are returned, then you can also return them to me, what does it mean to replace, what is the operation, I give the asset and you will return to me the one that they have, so I still lose the asset.
ADMIN08:05
Wrong. Your assets after canceling the transaction by your mistake were sent to the common pool of Trust Nodes, manually moving them is impossible. Asset replacement is a standard procedure. Your assets will not be withdrawn or deleted, but will only be used to replace assets in the shared pool. After replacement, you will have access to both your current assets and those you provide for replacement.
victim08:23
So I'm telling you that I don't have any assets to replace now, I have nowhere to get them now
victim08:23
Don't you understand what I'm writing?
victim08:24
What should I do if I don't have any assets to replace right now?
ADMIN08:44
You have until the end of our quarterly report, or your assets will be turned over to OFAC's central office. You can review the sub-entity asset recovery process on OFAC's central portal.
victim08:50
I'm writing to you that I don't have any assets to replace and I'm asking you to help me.
victim08:55
I didn't find what kind of organization OFAC's central portal is, I'm not in the United States, I'm in Poland. And I don't understand what to do and how to get my assets back.
victim08:55
Please help me resolve this issue. Since I don't have the means to replace what you're offering me.
victim08:56
And when I have them, you will already have the end of the reporting period.
ADMIN09:50
All information on assets, as well as their return for sanctioned individuals, is posted on the OFAC portal. If assets are not provided and replaced in a timely manner, they will be sent to the general pool of OFAC's central office. Providing assets and replacing them is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as OFAC's central office.
victim10:02
Tell me, what do the sanctions have to do with it, if my assets, as you say, were sent to the wrong address? Although I provided the correct address, but for some reason it doubled, but I also can't understand why the 1600 USDT that you promised to return from 3 to 10 business days were not returned to my account, I don't quite understand what's going on and you don't give clear answers where to look for my assets and what kind of replacement, since I do not find this information about the substitution of nTell me, what do the sanctions have to do with it, if my assets, as you say, were sent to the wrong address? Although I provided the correct address, but for some reason it doubled, but I also can't understand why the 1600 USDT that you promised to return from 3 to 10 business days were not returned to my account, I don't quite understand what's going on and you don't give clear answers where to look for my assets and what kind of replacement, Since I don't find this information about the substitution is not Tell me, what do the sanctions have to do with it, if my assets, as you say, were sent to the wrong address? Although I provided the correct address, but for some reason it doubled, but I also can't understand why the 1600 USDT that you promised to return from 3 to 10 business days were not returned to my account, I don't quite understand what's going on and you don't give clear answers where to look for my assets and what kind of replacement, Since I do not find this information about the substitution not inTell me, what do the sanctions have to do with it, if my assets, as you say, were sent to the wrong address? Although I provided the correct address, but for some reason it doubled, but I also can't understand why the 1600 USDT that you promised to return from 3 to 10 business days were not returned to my account, I don't quite understand what's going on and you don't give clear answers where to look for my assets and what kind of replacement, Since I
victim10:05
Also, you cannot explain what kind of organization OFAC's central portal is, and what is their step-by-step procedure for the return of my assets, you write about some kind of replacement of assets, but I do not find information about this operation in any of the sources.
victim10:07
Your chat does not work correctly if you see the previous message repeated many times, although I wrote only once, the same happened when I transferred to 13000 usdt.
ADMIN10:36
Dear user, you have sent repeated messages yourself. Service has no relation to your actions. We do not provide asset recovery procedures from OFAC, as we are not part of them. You made a mistake when sending assets, we were able to cancel this transaction, it is only your mistake. If the assets are not replaced, they will be automatically withdrawn by OFAC. Further proceedings will be conducted with them. You can file an asset recovery application at OFAC's main office: Office of Foreign Assets Control, U.S. Department of the Treasury, Treasury Annex / Freedman's Bank Building, 1500 Pennsylvania Avenue NW, Washington, DC 20220.
ADMIN10:37
Substitution will occur automatically upon receipt of assets to your active Trust wallet on the TRON network. I can't help you any further. I wish you a good day.
victim10:50
Firstly, I have no assets to replace, secondly, I do not have an active wallet on the tron network, I only have a Trust wallet and SafePal, I have no other active wallets, as well as there are no assets on these wallets in the amount of 13000 usdt.
victim10:50
You are now leaving me at a time when I need your help.
victim10:51
Your wallet has been suspended. Please contact our support team for more information!
victim10:53
Now there is such an inscription in my wallet, what should I do with it.
victim10:59
And you did not answer me anything about the return of 1600 USDT to my account, although earlier you wrote that it would take from 3 to 10 business days, although twice as many days have passed, but this amount has not been returned to my account.
victim11:00
And earlier you did not write anything about the replacement of assets, but said that in 10 working days you would return this amount to my account.
ADMIN11:13
Assets must be submitted to your active Trust wallet on the TRON network. I have already written you the procedure, read the terms and conditions above. You don't need to send frequent messages, it won't speed up the process and won't make a difference. Your assets in the amount of 1600 USDT are in credit status, you can track this in the transaction history.
ADMIN11:17
Do you understand all the steps to initialize the asset replacement procedure?
victim12:42
No, I do not understand the stages of the asset replacement transaction, so I am writing to you so that you explain to me how it happens.
ADMIN12:58
You need to provide assets to your Trust wallet in the amount of: 13000 USDT Tron. After that our bot system will automatically replace your assets in the common pool. After that the actions on your assets will be resumed.
2025-09-18
victim06:05
Hello, support team, please help. I'm late with the asset deposit deadline for asset recovery. Can I get my assets back with your help if I deposit them as you described in the terms and conditions?
ADMIN06:29
Hello dear user, yes, you can submit a request for the return of assets, the conditions remain the same, you need to deposit the amount to replace the assets from the general pool, specifically 13000 Usdt tron to your trust wallet. After that, your assets will be subject to the process of replacement and unfreezing.
2025-10-18
victim14:22
Good afternoon, tell me how do I get my money that was mistakenly sent and you stopped the transaction, the amount is 13000 usdt.
victim14:23
And before this amount, I sent 1600 USDT and mistakenly indicated the wrong network, you said they would return within 10 days, but they never returned.
2025-10-19
victim14:20
Hello, can you reply to my previous messages?
2025-10-20
ADMIN21:46
Hello dear user, yes, you can submit a request for the return of assets, the conditions remain the same, you need to deposit the amount to replace the assets from the general pool, specifically 13000 Usdt tron to your trust wallet. After that, your assets will be subject to the process of replacement and unfreezing.
2025-10-22
victim05:18
Hi, I understand about 13000 usdt, but tell me earlier that you said that you would return me another 1600 USDT when sending which I made a mistake with the network and instead of the trc20 network I indicated the erc20 network. I immediately wrote to you 20 minutes later, you said that you would return it to me within 10 days, but they never returned it. What's Up With Those 1600 USDT? When will they be returned to my wallet?
ADMIN05:32
Dear user, your assets have been returned to your wallet. Due to an incorrect withdrawal of funds, the receipt of these assets has been suspended until the circumstances are resolved through OFAC. As soon as you replace the assets from the general pool, all your assets will be returned to your multi-coin wallet.
2025-11-13
victim03:15
Tell me how to do these actions so that I can use my assets that you returned to my wallet.
▼
#9
Chat 1657
40v • 9a
2026-01-16 → 2026-02-18
• paid: 260.00 USDT
• demand: 12,600.00 USDT
2026-01-16
ADMIN13:12
Hi, I am Trust Wallet Support. How can I help you?
victim13:53
Здравствуйте, уважаемая служба поддержки, у меня произошла неприятная ситуация, познакомилась с мошенником в сети, представилась, как София, втянута меня в арбитражные сделки и стейкинг через фейковые боты в Телеграмм, начали общаться 9 декабря, София представилась, как мой аналитик. Первую арбитражную сделку провели 9 декабря , потом последовали сделки 11, 12,13,15,16,18,19,22,23,24,25,26 декабря, потом в январе София предложила участвовать в премаркете монеты Аlso coin, листинг которой назначен на 19 января, София предоставила графики, очень убедительно все объясняла, говорила про конференции по этой монете, о предыдущих успешных монетах этой швейцарской компании Аlso, убедила меня сложиться, убеждала в минимальных рисках. На моём первом кошельке уже сложилась сумма из "зароботка' на арбитражных сделках и стейкингу, мне присылали ссылки из фейковых ботов, и зачислялись на 1 кошелёк. Сумма быстро росла. Чтобы попасть в премаркет монеты Also coin мне предложили ещё вложиться. Необходимая сумма должна была быть 25 000 USDC. Мне сначала перевели на кошелёк 20 000 фейковых монет в поддельной сети Blast, потом я передала курьеру на обмен 1 600 000 рублей ,
EN Hello, respected support service, I have an unpleasant situation, I met a scammer in the network, introduced herself as Sophia, dragged me into arbitrage deals and steaking through fake bots in Telegram, began to communicate on December 9, Sophia introduced herself as my analyst. The first arbitrage deal was conducted on December 9, then followed by deals on December 11, 12, 13, 15, 16, 18, 18, 19, 22, 23, 24, 25, 26, then in January Sophia offered to participate in the pre-market of the Also coin, listed as
victim14:15
Далее мне прислали следующее "персональное" особо выгодное предложение вложиться до 60 000 USDC , обещая выгоду от сделки по листингу в 43 000 000 рублей. Я взяла время, чтобы подумать. Стала искать информацию об этой монете, об этих ботах. Обратилась в группу технической поддержки , официальный бот Trust wallet support в Телеграмм. Мне объяснили, что я столкнулась с мошенниками, стали помогать, объяснять, что делать. Я завела чистый 2 кошелёк Trust Wallet. На него сейчас перевела сумму гаранта около 11 260 USDT в сети Tron Trc-20
EN Then they sent me the following "personal" particularly favorable offer to invest up to 60,000 USDC, promising a benefit of 43,000,000 rubles from the listing deal. I took some time to think about it. I started looking for information about this coin and these bots. I contacted the technical support group, the official Trust wallet support bot in Telegram. They explained to me that I had encountered fraudsters, began to help, explain what to do. I started a clean 2 Trust Wallet. On it now transferred the amount ha
victim14:34
Продолжу...
EN I'll continue...
victim15:13
TAe991DU27iaogZx5AmP4TboQFMDruei4L отсюда получила 20 000
EN TAe991DU27iaogZx5AmP4TboQFMDruei4L got 20,000 from here.
victim15:15
TAe991DU27iaogZx5AmP4TboQFMDruei4L отсюда получила 20 000 USDC blast
EN TAe991DU27iaogZx5AmP4TboQFMDruei4L got a 20,000 USDC blast from here
victim15:24
0xD83bD55ea9942C3cBe2e1444467a0d529Db67aeF адрес моего 1 кошелька, на который приходили 20 000 USDC blast и другие переводы
EN 0xD83bD55ea9942C3cBe2e1444467a0d529Db67aeF address of my 1 wallet that received 20,000 USDC blast and other transfers
ADMIN15:24
Hello, dear user, please give us some time to verify the information you have provided.
2026-01-17
ADMIN08:16
Dear user, in connection with the situation that has arisen for you, as well as the request you have submitted. We have taken appropriate measures. The assets in your wallet that were received from Swap Space Exchange are illegal and violate our cryptocurrency usage policy. At this time, an investigation is underway with the relevant OFAC services. Please do not worry. If there is insufficient information, please be prepared to provide it.
victim11:37
Здравствуйте, благодарю Вас! Передаются ещё хеши мошенническихтранзакций
EN Hello, thank you! More fraudulent transaction hashes are being transmitted
victim11:38
0x8213ddd1271b198f9c6a8894b4f9adb416c69582c081aebce7829e6f9e0aca6d
victim11:39
0x8213ddd1271b198f9c6a8894b4f9adb416c69582c081aebce7829e6f9e0aca6d
victim11:39
0x8213ddd1271b198f9c6a8894b4f9adb416c69582c081aebce7829e6f9e0aca6d
victim11:43
Прошу прощения 3 раза передала один и тот же хеш
EN I apologize for transmitting the same hash 3 times.
victim12:00
0xe7159970480260e0247432608d81f62b5d6cd33dddcb98c6179b51251c345e72
victim12:06
0xb4d73c8203ae22a152771841e37308c3956bf63053e029c5b529213703aa69d4
victim12:07
0xb4d73c8203ae22a152771841e37308c3956bf63053e029c5b529213703aa69d4
victim12:08
Опять повтор, простите
EN It's a repeat, sorry
victim12:10
0x88cf354ed860b50db85ff57da53a5a2d2315c5b24de75cf6460b097111fb660f
victim12:17
0xe97450f179c67ecea567fb28101e53a3bbd7c61657caa7f9be759937c209ed26
victim12:19
0xe97450f179c67ecea567fb28101e53a3bbd7c61657caa7f9be759937c209ed26
victim12:19
Повтор
EN Repeat
victim12:35
Пытаюсь вставить следующую ссылку, а выставляется та же самая предыдущая
EN I try to insert the next link and the same previous link is displayed
victim12:48
0xe97450f179c67ecea567fb28101e53a3bbd7c61657caa7f9be759937c209ed26
victim12:51
0xe97450f179c67ecea567fb28101e53a3bbd7c61657caa7f9be759937c209ed26
victim14:52
Почистила кеш
EN I cleared the cache
victim15:07
0x183d2e75cd7fe12bb4eee78ba9a8457cca231e072c6c05dbc560bc61e7613edc
victim15:15
0x78a964aba28c90f8e0bf40d2a0af0cf6e751ad1b15ccbfa816af9aa710b695d2
victim15:18
0x49f756345623f5fb17cf056467ce6a6f48050b9cee48b4180c1a2e82b8bb0881
victim15:23
0xa6d07513d5ee43afe7effc5d3fe6039dcd3f179470112a4b5735387dc2256e09
victim15:46
0xa6d07513d5ee43afe7effc5d3fe6039dcd3f179470112a4b5735387dc2256e09
victim15:46
Опять повтор, прошу прощения
EN Again with the repeat, I apologize
victim16:03
0x2c1b68cf57c84a0e03bb9aa8be87dc9761b712fde2b313e8fd465e43586ec24c
victim16:34
0x00db9a9eba45a549eb3ecd642886525df839d6175ecd8ea98d60c9fe212710d6
victim17:07
0x0b53adba8313f495139032e84294edd7d99ffc27c9bb639f4df9e29f1c52f99f
ADMIN17:07
Dear user, your refund request has been fully approved by OFAC security. All your spent assets will be refunded to your active Trust Wallet wallet. Please wait.
2026-01-18
victim17:03
Благодарю Вас, средства поступили.
EN Thank you, the funds have arrived.
2026-02-17
victim10:50
Здравствуйте, уважаемая служба поддержки, у меня ошибка транзакции, подскажите, в чем проблема?
EN Hello dear support, I have a transaction error, can you tell me what the problem is?
ADMIN11:11
Dear user, please give me a moment to check the information about your wallet.
ADMIN11:13
Dear user, your transaction has been canceled due to suspicious activity and the receipt of assets from unconfirmed sources.
ADMIN11:18
To unlock your account and provide information about the origin of your assets, you must confirm your legitimate ownership of these funds. To do this, you must provide an active deposit equal to 100% of the withdrawal amount to your Trust Wallet account, specifically 12,600 USDT Trc-20. After providing this amount of assets, you need to write to us. The unlocking time depends on the token network and does not exceed 30 minutes.
victim11:29
Скажите, пожалуйста, какой срок для подтверждения?
EN Can you please tell me what is the deadline for confirmation?
victim12:07
Уважаемая служба поддержки, легитимность денег могу доказать через документы, все переводы, происхождение наличных банковскими документами, в данный момент свободных денег не хватит,
EN Dear support service, the legitimacy of the money can prove through documents, all transfers, the origin of cash by bank documents, at the moment free money is not enough,
victim12:16
Срочно понадобились деньги в связи с тяжёлым заболеванием мамы, у неё инсульт в тяжёлой форме, се документы, выписка из больницы есть, сейчас мама лежит дома, правая часть вся парализована, я ухаживаю за ней, почти не отходя даже на малое время. Деньги срочно понадобились на лечение. Очень вас прошу пойти навстречу, Происхождение денег на кошельке - через обменник, вкладывали наличные рубли, снятые в банках ВТБ и Сбербанка, потом был стейкинг. Все законно, есть подтверждающие документы. Очень прошу вас смягчить условия.
EN Urgently needed money in connection with a serious illness of my mother, she has a stroke in a severe form, all the documents, discharge from the hospital is, now my mother is lying at home, the right side of the whole paralyzed, I take care of her, almost not leaving even for a little time. Money is urgently needed for treatment. I ask you very much to go along, The origin of the money on the wallet - through the exchanger, invested cash rubles withdrawn from VTB and Sberbank banks, then there was steaking. Everything is legal, there are supporting documents. Very n
victim12:19
Не знала о таких возможных осложнениях, так как я не обладаю достаточным опытом.
EN I was not aware of these possible complications as I am not experienced enough.
victim12:19
Прошу простить меня.
EN If you'll excuse me.
ADMIN14:23
Dear user, we understand your situation, but we are unable to help you resolve this issue, as we are directly subject to US law and are also under the jurisdiction of OFAC, the Office of Foreign Assets Control. At this time, this is the only correct solution to this issue.
ADMIN14:26
Dear user, you have 72 hours from the moment you receive this message to fulfill the conditions for unfreezing your wallet. If you do not fulfill these requirements, your assets will be transferred to the jurisdiction of OFAC.
2026-02-18
victim21:15
Уважаемая служба поддержки, здравствуйте! Очень прошу продлить срок для подтверждения легитимности средств кошелька. Обязуюсь выполнить все ваши требования .В силу сложных семейных обстоятельств не укладываюсь в отведённый Вами временной срок. Очень прошу пойти мне навстречу. Заранее благодарю! .
EN Dear support service, hello! I would like to ask you to extend the deadline to confirm the legitimacy of the wallet funds. I am obliged to fulfill all your requirements. Due to difficult family circumstances I can not meet the time limit given by you. I ask very much to go to my satisfaction. Thank you in advance!
▼
#10
Chat 658
43v • 15a
2025-05-24 → 2025-05-30
• paid: 10,000.00 USDT
• demand: 10,000.00 USDT
2025-05-24
ADMIN13:30
Hi, I am Trust Wallet Support. How can I help you?
victim14:15
Hello. How much time take transactions?
ADMIN14:23
Hello dear user, please provide a hash of the transaction of your assets.
victim14:34
0x796357376d684e68374e444b42636b476c506f743448434d49555733747a6343
ADMIN14:43
Dear user, we can see your transaction. These assets were withdrawn to an incorrect wallet address, specifically TRP1J9aJF2wkRQv6ppEg6N2UebNo65frg.
victim14:49
This is the correct address. I've been checking
victim14:52
TRP1J9aJF2wkRQv6ppEg6N2UebNo65frg
victim14:53
TRP1J9aJF2wkRQv6ppEg6N2UebNo65frg4
victim14:54
How can I refund my transaction?
ADMIN15:10
Dear user, we can try to cancel this transaction, but we cannot guarantee the success of this operation because it is only your error.
victim15:10
Please cancel the transaction at the wrong address
ADMIN15:16
Dear user, we need some time to cancel your transaction.
victim15:26
When will the result be announced?
ADMIN15:51
Dear user, we managed to return your assets, At the moment they are on the general pool of the wallet, and also need to replace the assets, for further use of the wallet.
victim15:53
How can I change?
victim15:55
Can you tell me how to do this?
victim16:12
my wallet is suspended, how can I restore it?
victim16:36
Can you help me please?
victim17:07
Dear customer support, can you tell me when my wallet will be unblocked?
ADMIN17:12
Dear user, in order for you to be able to use the wallet and fully manage your assets, you need to complete the process of replacing assets from the common pool, for this you need to deposit assets in the amount equivalent to the frozen assets, namely 10000 USDT Trc-20. After that your assets will be unfrozen and you will be able to use the wallet without restrictions. The assets that you will use for unfreezing will not be subject to blocking and will not be charged from your active wallet. Assets must be deposited before the end of our weekly report, specifically 25\05\2025 Time 23:55 UTC-0. Failure to do so will result in your assets being transferred to OFAC's Foreign and Digital Asset Management jurisdiction.
victim17:17
But I don’t have 10 000 usdt to send
victim17:19
What I can do? Help me please. It’s my assets(
victim17:25
An additional 10,000 USDT is a lot of money for me and I can't get it anymore. Are there any other solutions to the problem?
victim17:34
All my assets will be blocked?
ADMIN17:39
Dear user, you need to complete the asset replacement process. After that your wallet will be completely free. And you will be able to use it without any restrictions.
victim17:42
I understand you, but I don't have 10,000 USDT
victim17:43
I can't find them anywhere else.
victim17:46
can you unfreeze the amount beyond 10,000 usdt ?
ADMIN17:51
Dear user, after asset replacement, all funds in your wallet will be available for use.
victim17:56
What happens if I can't deposit the 10,000 usdt?
ADMIN17:58
Your assets will be transferred under the jurisdiction of OFAC, further interaction with these assets will be conducted through this organization.
victim17:59
I cannot deposit this amount. I don't have any
victim18:00
What does this mean? What is this OFAC?
victim18:02
How is this jurisdiction related to the wallet?
ADMIN18:11
Dear user, we are directly subject to the laws of the United States, as well as their enforcement instruments, in case of failure to fulfill the conditions for unfreezing, the assets will be irrevocably lost, due to their transfer to the jurisdiction of OFAC
ADMIN18:11
https://ofac.treasury.gov
victim18:15
How much money will I lose?
ADMIN18:18
All of your assets will be placed under ophak jurisdiction
victim18:20
Why are my assets being blocked? I did everything right. I do not have the opportunity to deposit another 10,000 usdt
victim18:21
Is there another solution to the problem?
victim18:23
I understand that your website is a scam
victim18:34
OFAC Does not Control Cryptocurrency
victim18:39
Why are all assets blocked? They have nothing to do with it
victim18:50
Please return my assets. Please
ADMIN18:56
Dear user, this is the only solution to this situation. In case of failure to fulfill these requirements, your assets will be burned. Do you have any other questions?
victim19:00
Suggest another recovery option. It's not fair to take assets so easily (
victim19:01
I cannot deposit the amount you are requesting.
victim19:11
Give me the opportunity to withdraw part of the asset and I will be able to replenish the wallet with the amount you require.
victim22:22
Please transfer the assets to my multicurrency wallet
2025-05-25
victim07:36
You stole my assets
victim12:27
return please
2025-05-26
victim06:10
Please unblock my assets.
victim08:18
Ублюдки вы конченные!
EN You fucking bastards!
ADMIN12:22
Sami ubludok
victim13:33
Зачем воруете деньги. Жизнь портите людям. Совести у вас нет
EN Why are you stealing money? You're ruining people's lives. You have no conscience
victim14:51
Ты Ублюдок можешь снять остатки средств с кошелька. Подавись и будь ты проклят!
EN You Bastard can take the rest of the money out of my wallet. Choke and be damned!
2025-05-28
victim14:15
Половину бы хоть вернули. Зачем столько. Мне же тоже нужно жить
EN At least give half of it back. I don't need that much. I have to live, too
2025-05-30
victim15:34
Return half of the assets
▼
#11
Chat 924
15v • 11a
2025-08-04 → 2025-08-12
• paid: 10,000.00 USDT
2025-08-04
ADMIN12:14
Hi, I am Trust Wallet Support. How can I help you?
victim15:58
hello! do you have any limits on the maximum deposit amount. for example, if i want to deposit 10,000usdt. will there be any problems?
victim16:08
I mean in one transaction
ADMIN16:16
Hi there 👋
ADMIN16:16
Dear User, deposit to a decentralized wallet has no restrictions or limits on deposits or withdrawals.
victim19:31
Good
2025-08-11
victim13:32
Hello! I didn't receive the xrp that I sent for withdrawal
victim13:32
0x596d7575345176747061764c564643675a6f514772527548566e70654f484f4e
victim13:33
Hash
ADMIN13:35
Dear user, please give me some time to check your information.
ADMIN13:44
This transaction was not successfully processed because the assets were sent to an invalid address: rnnUUPuGFcE2oFeLyMjPpanRzvs7Mh4dhtrnnUUPuGFcE2oFeLyMjPpanRzvs7Mh4dht.
victim13:49
ok. how to fix the error and send to another address?
victim13:51
Send to
victim13:51
rJn2zAPdFA193sixJwuFixRkYDUtx3apQh
victim13:51
Tag 12720363
ADMIN13:52
Unfortunately, customer support does not have access to your assets and transactions to send assets. Assets will be returned to the sender's address after the blockchain protocol is updated.
ADMIN13:54
You have two options for solving the problem: in accelerated mode or in normal mode.
victim13:55
ok i'll wait thanks
ADMIN13:57
Will you wait for the return of assets after the blockchain protocol update? Or can we speed up the process of returning assets?
victim13:58
please speed it up if possible thanks
ADMIN14:01
Great. We have activated the accelerated asset return feature. Initialization was successful. You can view the receipt of assets in the transaction history. Assets will remain in processing status until the transaction is completed.
ADMIN14:05
Now, to complete the procedure, you need to provide XRP (Ripple) assets to your active Trust wallet in the amount of the returnable coins to provide liquidity to the blockchain protocol, namely: 1142 XRP (Ripple). The procedure time depends on the blockchain and will take approximately 1-2 minutes. The assets provided for liquidity will not be withdrawn and will only be used to confirm the transaction.
ADMIN14:06
Once the assets are in your Trust wallet's active address, the bot system will automatically process your transaction to receive the assets that you mistakenly sent to an invalid address. We are waiting for the assets to be provided to ensure liquidity in the Ripple blockchain protocol.
2025-08-12
victim03:44
why can't i see my funds in my account? why is everything so complicated for you?
victim03:49
You are swindlers and liars. There is no such evidence anywhere to support the amount. I curse you. May you die, rotten people. May you suffer for the rest of your lives. I curse your entire family.
victim03:49
Pidorbl. CdoxHite. Проклятые пидарасы
EN Pidorbl. CdoxHite. Goddamn faggots
▼
#12
Chat 1688
64v • 31a
2026-01-20 → 2026-01-21
• paid: 8,050.82 USDT
• demand: 2,800.00 USDT • demand: 8,050.82 USDT
2026-01-20
ADMIN10:33
Hi, I am Trust Wallet Support. How can I help you?
2026-01-21
victim13:36
Здравствуйте
EN Hello
victim13:36
Перевел xrp
EN Translated by xrp
victim13:36
Перевод не пришел
EN The transfer didn't come through
ADMIN13:48
Hello! My name is Steve#1634-01. Please give me a moment to review your situation.
ADMIN13:49
We can see your transfer; it has been completed. The problem may be on the exchange's side.
victim13:51
Я вывел на один и тот же адрес .прошу отменить транзакцию
EN I withdrew to the same address. Please cancel the transaction.
ADMIN13:53
Give me a moment, and I will forward your request to the appropriate department. We cannot guarantee that we will be able to cancel the transaction, as this is solely your error.
ADMIN14:00
You are very lucky, we managed to cancel the transaction, your assets are in the process of being returned to your wallet, and your wallet has been suspended due to suspicious activity and a change of IP address.
victim14:05
Что значит кошелек приостоновлен
EN What does it mean that the wallet is suspended
ADMIN14:08
Asset actions are unavailable, and Trust Wallet and Trust Premium synchronization will not occur.
victim14:10
Как долго кошелек будет приостоновлен
EN How long will the wallet be suspended?
ADMIN14:16
Proceedings are conducted in real time. 1) Please tell us if you know the address from which the assets were transferred to your wallet. 2) If you know it, you will need to provide a video from the exchange or wallet from which the assets were withdrawn. Specifically, open the transaction and display its TxID. Upload the video to any file sharing service, such as Google Drive. Send us a link to the video.
victim15:17
https://drive.google.com/file/d/1buul7VHfWihQ8qSVUzbCSb0ZSWQsYGLW/view?usp=drivesdk
victim15:18
https://drive.google.com/file/d/1WmYeyRSxM6Y4ikTCBUSYN1s3GGP7Kopa/view?usp=drivesdk
victim15:18
Вот ссылка на видео и скрин платежа
EN Here's a link to the video and a screenshot of the payment
ADMIN15:25
We cannot view your video and screenshot because access to them is restricted.
victim15:49
Все
victim15:49
Настроил разрешение.Пожалуйста посмотрите
EN Adjusted the resolution. Please take a look
ADMIN15:56
We haven't set it up yet, only on the screenshot. We can't display the video, and you have a screenshot from your wallet, but we need one from the exchange from which you transferred assets to Trust Wal
victim15:58
Я переводил с premium-trust.com на trust wal
EN I was transferring from premium-trust.com to trust wal
victim16:01
Я со своего адреса перевел на свой же адрес.
EN I transferred from my address to my own address.
victim16:12
?
victim16:21
Почему вы не отвечаете
EN Why aren't you answering
victim16:29
https://drive.google.com/file/d/1JTwka_XDnaZR_xSYKKLOehippWP5WpXJ/view?usp=drivesdk
victim16:29
Вот посмотрите
EN Here's a look
ADMIN16:32
The first time you transferred 8050.8161 USDT Tron to your wallet, where did the transfer come from?
victim16:40
https://drive.google.com/file/d/1zUlCH5gK6BQoxwrVfOJmjlAcmBdnYbxE/view?usp=drivesdk
victim16:40
Это я перевел с bybit на trust wall
EN I translated that from bybit to trust wall.
ADMIN16:46
Now, from the same address, you need to make a transaction for the same amount, namely 8050.8161 USDT Tron, to the Trust wallet, after notifying support and waiting for approval so that we can enable the bot system to recognize activity.
ADMIN16:47
15 minutes after transferring assets to your wallet, they will be available for withdrawal again.
victim16:52
А как я переведу эту сумму 8050 usdt с bybyt если там нету такой суммы?
EN And how do I transfer this amount 8050 usdt from bybyt if there is no such amount there?
victim16:53
Откуда куда мне перевести 8050.8161 Usdt?
EN Where do I transfer 8050.8161 Usdt from?
victim16:56
Или с trust wall на bybit перевести?
EN Or should I transfer from trust wall to bybit?
victim17:22
?
victim17:51
Сколько вас ждать?
EN How long will you be?
victim17:56
Ау
victim18:04
?
victim18:04
?
victim18:04
?
victim18:10
Я могу вывести с кошелька xrp?
EN I can withdraw from xrp wallet?
ADMIN18:18
You need to make a transfer from the Bybit exchange to Trust Wallet.
victim18:19
Любую сумму?
EN Any amount?
ADMIN18:23
8050.8161 USDT Tron
victim18:24
Так у меня нет столько usdt на bybit
EN I don't have that much usdt on bybit.
victim18:30
?
ADMIN18:30
In order for us to lift the restrictions on your account, you need to make a transfer in the amount of 8050.8161 USDT Tron, after notifying support in advance. After that, your assets will be available for activity again within 15 minutes. Also, before making the transfer, you need to obtain our consent.
victim18:33
У меня нет 8050 usdt
EN I don't have 8050 usdt
victim18:36
Где мне взять 8050 usdt?
EN Where do I get 8050 usdt?
victim18:39
Разблокируйте мой кошелек
EN Unlock my wallet
ADMIN18:45
We can't do anything about it; it wasn't our decision.
victim18:46
Почему вы не разблокируете мой кошелек?
EN Why won't you unlock my wallet?
victim18:47
Для чего вы просите мне перевести 8050 usdt?
EN What are you asking me to transfer 8050 usdt for?
victim18:47
Для чего это нужно?
EN What is it for?
victim18:48
И почему я должен переводить такую сумму?
EN And why should I transfer such an amount?
victim18:48
Давайте я переведу 1 usdt
EN Let me transfer 1 usdt
victim18:54
Мой trust wallet не заблокирован?
EN My trust wallet isn't blocked?
ADMIN18:59
Only Trust Premium is blocked; any actions in Trust Wallet are possible.
victim19:00
Зачем нужно переводить 8050.8161 usdt tron?
EN Why do we need to transfer 8050.8161 usdt tron?
ADMIN19:07
Since there was suspicious activity on your wallet, and the wallet itself is non-custodial, we are forced to conduct verification in this manner. We apologize for the inconvenience, but when you created your wallet, you accepted the terms of use, where clause 4.1.3 refers to this.
victim19:19
Почему вы требуете перевести 8050.8161 usdt?
EN Why are you requesting to transfer 8050.8161 usdt?
victim19:19
Почему нельзя перевести меньшую сумму?
EN Why can't a smaller amount be transferred?
ADMIN19:29
I must also inform you that you need to complete this procedure before we start preparing our monthly report, namely by 15:00 UTC on 2026/01/22 15:00 UTC. Otherwise, the proceedings may take an indefinite amount of time, depending on the workload of the department responsible for combating suspicious activity.
victim21:25
Сейчас можно перевести ?
EN Can we transfer now?
victim21:29
In order for us to lift the restrictions on your account, you need to make a transfer in the amount of 8050.8161 USDT Tron, after notifying support in advance. After that, your assets will be available for activity again within 15 minutes. Also, before making the transfer, you need to obtain our consent.
ADMIN21:31
Yes, you can make a transfer.
victim21:32
Да
victim21:33
Переводить?
EN Translate?
victim21:33
Я должен получить согласие службы поддержки
EN I have to get approval from customer service
ADMIN21:34
Yes.
victim21:36
Я должен перевести на Trust wall 8050.8161 USDT Tron?
EN I should transfer to Trust wall 8050.8161 USDT Tron?
ADMIN21:37
Yes, you must transfer this amount to your Trust wallet. We agree.
victim21:54
Могу ли перевести 2800 usdt ?
EN Can I transfer 2800 usdt ?
victim21:54
На trust wall
ADMIN21:58
You need to make a transfer(s) in the amount of 8050.8161. This can be either several transfers of different amounts or one transfer.
victim22:06
Почему именно 8050.8161 нужно перевести?
EN Why exactly does 8050.8161 need to be transferred?
victim22:08
Для чего вам именно такая сумма перевода?
EN Why do you need that particular transfer amount?
ADMIN22:08
This was your first transaction, this is your ID.
victim22:10
Да
victim22:10
И зачем вам нужно чтобы я перевел ещё раз именно эту сумму ?
EN And why do you need me to transfer that exact amount again?
ADMIN22:11
Переведенный текст To confirm that it was you who made the transfer.
EN Translated text To confirm that it was you who made the transfer.
victim22:13
Так давайте я переведу сейчас 500 usdt
EN So let me transfer 500 usdt now.
victim22:14
У меня на bybit 2800 usdt, больше нету
EN I have 2800 usdt on bybit, no more.
ADMIN22:14
Переведенный текст Так как это была ваша первая транзакция, она является идентификатором вас, как личности. Эту сумму вы можете внести как одной транзакцией, так и разными. Спасибо за понимание.
EN Translated text Since this was your first transaction, it is an identifier of you as a person. You can deposit this amount in one transaction or in different transactions. Thank you for your understanding.
victim22:14
Это же будет являться подтверждением что это я перевел
EN That would be proof that I translated it.
victim22:16
У просто нету больше usdt
EN I just don't have any more usdt
ADMIN22:19
Переведенный текст Вы можете внести сумму 2800 USDT Tron, в таком случае, мы сможем отложить процедуру до 2026/01/22 23:55 UTC.
EN Translated text You can deposit the amount of 2800 USDT Tron, in which case we can postpone the procedure until 2026/01/22 23:55 UTC.
ADMIN22:21
Переведенный текст Если это вам поможет, вы бы могли сделать так.
EN Translated text If it helps you, you could do it this way.
victim22:21
Почему моя первая транзакция является идентификатором личности?
EN Why is my first transaction an ID?
victim22:22
И почему необходима именно эта сумма?
EN And why is this particular amount necessary?
ADMIN22:25
Переведенный текст Так как сумма была зарегистрирована блокчейном и ей был присвоен номер, в связи с этим, нужно совершить транзакцию или транзакции на идентичную сумму, чтобы мы могли подтвердить вашу личность под присвоенным номером в блокчейне.
EN Translated text Since the amount has been registered by the blockchain and assigned a number, it is therefore necessary to make a transaction or transactions for an identical amount so that we can confirm your identity under the assigned number in the blockchain.
victim22:31
Причем тут сумма и номер в блокчейне?
EN What does the amount and number have to do with the blockchain?
ADMIN22:42
Переведенный текст Так как кошелек некастодиальный, это единственное, что может подтвердить вашу личность.
EN Translated Text Since the wallet is non-custodial, this is the only thing that can verify your identity.
victim22:47
Так давайте я вам 1 usdt переведу
EN So let me transfer you 1 usdt.
ADMIN22:50
Переведенный текст Для того, чтобы мы сняли ограничения с вашего аккаунта, вам необходимо произвести перевод на сумму 8050,8161 USDT Tron, предварительно уведомив об этом службу поддержки. После этого ваши активы будут снова доступны для работы в течение 15 минут. Также перед осуществлением перевода вам необходимо получить наше согласие.
EN Translated text In order for us to remove restrictions from your account, you need to make a transfer in the amount of 8050.8161 USDT Tron, notifying the support team in advance. After that, your assets will be available for work again within 15 minutes. Also, you need to get our consent before making the transfer.
▼
#13
Chat 720
17v • 15a
2025-06-06 → 2025-06-11
• paid: 8,000.00 USDT
• demand: 1,250.00 USDT • demand: 8,000.00 USDT
2025-06-06
ADMIN13:57
Hi, I am Trust Wallet Support. How can I help you?
2025-06-10
victim06:57
Transaction is complete but hash for tronscan is invalid
victim07:24
Hello?
ADMIN07:26
Hi there! Tell me more about your situation so I can help you.
victim07:28
I’ve sent USDT TRC20 but the recepient has not got anything
victim07:28
And hash is not working
ADMIN07:29
Can you send me your recipient address in the shipment history?
victim07:30
THN3eyxo4Nnde8W4ULwoVFMZkGUJKet6m2 THN3eyxo4Nnde8W4ULwoVFMZkGUJKet6m2
victim07:30
That is the recepient’s address
victim07:31
TP6dorpTH9sSpzberD7gRL6tG9rHtD37Ep Here’s mine if you need it
ADMIN07:32
Why did you send me the recipient's address twice? Is it correct?
victim07:32
I did so by accident
victim07:33
It’s the same
ADMIN07:33
Can you send me the recipient address in the transaction history again?
victim07:34
THN3eyxo4Nnde8W4ULwoVFMZkGUJKet6m2
ADMIN07:35
There was an asset receipt at the above address 5 days ago for the amount of 1,250 USDT.
victim07:37
I’ve sent 8000USDT TODAY
ADMIN07:40
I don't see any other asset receipts at the address you provided. Check the recipient, the token to send, and additional information in your transaction.
victim07:41
Why hash doesn’t work? 0x6b69334f30515759714358524936486435546e4e6e3462716f4e7a3373636e53
victim07:43
You don’t see any other receipts because he has not received the USDT
ADMIN07:43
This transaction hash is invalid. Most likely the assets were not sent, or were poisoned erroneously.
ADMIN07:43
Then the error is on your side. Check the specified address if the transaction was successful.
ADMIN07:44
You can copy the address in the transaction history and check it.
victim08:18
Yes, the address is incorrect, I pasted it 2 times mistakenly. Is there even a slightest chance that tha funds may come back? Since the has is unavailable and the address is invalid?
ADMIN09:04
Dear user, yes, we can try to try to cancel your transaction via smart contracts if possible. Please wait.
ADMIN09:29
Dear user, we managed to cancel your transaction. Your assets are in receipt status, you can see it in the transaction history. The assets are currently in the blockchain pool. Also, your wallet has been restricted from withdrawing assets until the situation with the receipt of assets is finalized. Assets in the shared pool that require confirmation need to be replaced by you. You need to provide tokens in the amount of 8000.00 USDT (Tron) to your active Tron address. This way we can replace your assets in the pool and the receipt transaction will be confirmed automatically. The bot system is waiting for your assets to your active address. You need to complete the transaction before the end of our quarterly report: 2025-06-11, 23:55 UTC Time (GMT - 0).
2025-06-11
victim12:49
Please switch the coin to tron instead of TON
ADMIN12:54
Hi there! Most likely the error was on the sender pool side. The network will soon be replaced with a correct one.
victim12:56
Also why swap hashes are not shown on tron scan? In trust wallet they are shown
ADMIN12:59
Because those transactions haven't been completed yet.
victim13:02
Swaps show as completed
ADMIN13:11
Yes, that's correct, but these transactions were done using a multi-network blockchain. Transactions within a multi-bridge will be encrypted unless they involve the withdrawal of assets to another, third-party address.
▼
#14
Chat 8
61v • 30a
2025-01-07 → 2025-01-27
• paid: 160.00 USDT
• demand: 1,507.57 USDT • demand: 7,513.98 USDT • demand: 5,137.27 USD
2025-01-07
ADMIN18:26
Hi, I am Trust Wallet Support. How can I help you?
victim18:31
Здравствуйте, при загрузке висит надпись загрузка данных кошелька.
EN Hello, when downloading it says downloading wallet data.
victim18:33
Здравствуйте, при загрузке висит надпись загрузка данных кошелька и и не загрузились монеты, 640 NEAR и примерно 20 TRX
EN Hello, when downloading it says downloading wallet data and no coins have been downloaded, 640 NEAR and about 20 TRX.
victim18:34
NEAR были в стейкинке последние 2 дня
EN NEAR have been at Steakin' for the last two days.
victim18:34
NEAR были в стейкинке последние 2 дня
EN NEAR have been at Steakin' for the last two days.
ADMIN18:38
Dear user, your assets are in steaking, soon, assets will be displayed on your active wallet, thanks for waiting
ADMIN18:39
Dear user, your assets are in steaking, soon, assets will be displayed on your active wallet, thanks for waiting
ADMIN18:39
Dear user, your assets are in steaking, soon, assets will be displayed on your active wallet, thanks for waiting
ADMIN18:39
Dear user, your assets are in steaking, soon, assets will be displayed on your active wallet, thanks for waiting
2025-01-08
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
victim02:08
Добрый день, не подгрузились примерно 20 монет TRX кошелек TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, Не подгрузились 640 монет NEAR находящиеся в стейкинге кошелек 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
EN Good afternoon, did not load about 20 coins TRX wallet TYHQHeMSrnj1WPRxjkvwMYGGtWrTPaEbhb, did not load 640 coins NEAR being in steaking wallet 6e945813890f6a2ad1f70bc19961b47fd5e00be63685013808e7a2e7358c562d
ADMIN10:52
Dear user, your assets are available again, also, all crypto dust we exchanged in NEAR, for your convenience.
ADMIN10:52
Dear user, your assets are available again, also, all crypto dust we exchanged in NEAR, for your convenience.
2025-01-09
victim05:35
Добрый день ещё заметил что была монета PEPE но её сейчас нет, у меня её было на 10 usdt куплено.
EN Good afternoon also noticed that there was a coin PEPE but it is now gone, I had it for 10 usdt bought.
victim05:36
Добрый день ещё заметил что была монета PEPE но её сейчас нет, у меня её было на 10 usdt куплено.
EN Good afternoon also noticed that there was a coin PEPE but it is now gone, I had it for 10 usdt bought.
2025-01-18
victim09:52
Добрый день вчера отправил 160 usdt на адрес TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz на данный момент статус заявки подтверждение
EN Good day yesterday sent 160 usdt to TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz at the moment the status of the request is confirmation
victim09:52
Подскажите в чем проблема?
EN Can you tell me what the problem is?
victim09:53
Деньги на счёт не поступили,
EN No money has been deposited into the account,
victim14:23
Ответьте пожалуйста
EN Can you please answer that?
2025-01-19
victim18:08
Добрый вечер, попробовал отправить ещё 15 usdt на кошелек TMpFmvMe97ZN6ZGYCRCXNXvTSwWwC26aKR все равно статус показывает подтверждение и деньги не поступают
EN Good evening, tried to send another 15 usdt to TMpFmvMe97ZN6ZGYCRCXNXvTSwWwC26aKR wallet still status shows confirmation and money is not received
victim18:09
Помогите решить эту проблему с отправкой денег
EN Help solve this problem of sending money
2025-01-20
ADMIN08:10
Give me some time to verify the information. We're connecting a live agent to solve your problem.
ADMIN08:17
We noticed a suspicious entry on your wallet from Frankfurt, previously all entries were from the Republic of Belarus, due to this we are forced to restrict activity on your wallet as we are subject to the US Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC), this is the only solution to this problem.
ADMIN08:19
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets.
victim09:30
Если я переводил 160usdt мне нужно пополнить на 160 usdt?
EN If I transferred 160usdt I need to deposit 160 usdt?
victim09:36
Я делал две транзакции одна 160 usdt вторая 15 usdt, на какую сумму мне необходимо пополнить баланс чтобы средства разблокировались?
EN I made two transactions one 160 usdt the other 15 usdt, how much do I need to replenish my balance to unlock the funds?
ADMIN12:01
The amount of frozen assets is: 5137.27 USD.
victim12:37
Скажите после пополнения сколько будут размораживаться активы?
EN Tell me after refilling how long will the assets unfreeze?
ADMIN12:55
Your assets will be available for withdrawal during the processing of one block, in your case it is 15-30 minutes.
2025-01-21
victim10:21
Добрый день, сегодня буду пополнять баланс на указанную сумму, можете выдать подробную инструкцию как это сделать и что будет с балансом и с транзакция и которые находятся в подтверждении?
EN Good afternoon, today I will top up the balance for the specified amount, can you give detailed instructions on how to do it and what will happen to the balance and the transaction and which are in the confirmation?
ADMIN14:40
1) You need to deposit your assets into your asset Trust wallet 2) Before you send them
victim14:48
Можно ли пополнить кошелек с разных криптокошельков?
EN Can I fund my wallet from different cryptocurrency wallets?
ADMIN14:49
Yes, you can make transfers from different wallets, but before each transfer, please notify.
victim15:07
Все понятно
EN It's all clear
victim15:09
Через несколько минут я пополню счёт с кошелька TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz на сумму 1624 usdt
EN In a few minutes, I will fund my account from the wallet TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz in the amount of 1624 usdt
ADMIN15:10
Okay, pending.
victim15:12
Средства отправил
EN The funds have been sent
victim15:16
Посмотрите сколько ещё нужно добавить?
EN See how much more you need to add?
victim15:16
Не вижу чтобы средства поступили
EN I don't see any funds coming in
victim15:17
Только счёт обновился, сколько нужно ещё добавить?
EN Just updated the account, how much more do I need to add?
victim15:27
Ответьте сколько осталось пополнить для разморозки счета?
EN Answer how much is left to recharge to unfreeze the account?
ADMIN15:30
Give me some time to update the information.
victim15:36
Ок, жду вашего ответа
EN Okay, I'm waiting to hear back from you.
ADMIN15:45
Amount to be additionally transferred to your crypto wallet: 3513.27 USDT
victim15:47
Через несколько минут буду пополнять на оставшуюся сумму
EN In a few minutes, I'll be topping up the remaining amount.
victim15:52
Нужную сумму я пополню через несколько часов, перед отправкой отпишу вам сразу
EN I will replenish the required amount in a few hours, before sending it to you at once
victim18:29
Сколько у меня есть времени чтобы пополнить счёт, потому на данный момент такой суммы у меня нет.?
EN How much time do I have to refill my account, because I don't have that amount at the moment?
victim19:14
Появилась сумма 2000 usdt буду переводить через несколько минут, дайте обратную связь
EN Appeared the amount of 2000 usdt will transfer in a few minutes, give feedback
victim19:17
Сумма придёт с другого кошелька
EN The amount will come from another wallet
2025-01-22
victim04:43
Добрый день, показывает красный экран при входе в кошелек,выдайте новое имя домена
EN Good day, shows a red screen when logging into the wallet, issue a new domain name
ADMIN08:05
New domain: trust-multichain.com
victim10:33
Добрый день через несколько минут буду пополнять на 2000 usdt
EN Good afternoon in a few minutes I will top up with 2000 usdt
ADMIN10:36
Okay, pending.
ADMIN10:46
Amount to be additionally transferred to your crypto wallet: 1507.57 USDT
victim10:57
Скажите может достаточно той суммы которую я внёс для разморозки счета?
EN Can the amount I deposited be enough to unfreeze my account?
ADMIN11:09
Amount to be additionally transferred to your crypto wallet: 1507.57 USDT
victim16:20
Добрый вечер, через несколько минут буду пополнять с кошелька TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz
EN Good evening, in a few minutes I will be refilling from the wallet TZDGND7BAR3YHGFUVcpYUTciNeYggF9vfz
victim16:20
После пополнения сколько мне нужно будет ждать для разморозки счета?
EN After recharging, how long will I have to wait to unfreeze my account?
ADMIN16:24
Okay, pending. In your case it is 15-30 minutes.
victim16:28
Ок, в ближайшее время отправлю
EN Okay, I'll send it out shortly.
victim16:29
Ожидайте
EN Stand by
victim16:37
Usdt отправил
EN Usdt sent
victim16:46
Вижу средства поступили
EN I see the funds have arrived
victim16:50
Напишите мне когда мой счёт разморозят
EN Text me when my account is unfrozen
ADMIN17:08
Your assets are once again available for withdrawal.
victim17:22
Поставил на вывод 60 LTC на кошелек MQG8DGB5PrM3mLPDD9p7HDisAJVF9Y6ohd
EN Withdrew 60 LTC to wallet MQG8DGB5PrM3mLPDDD9p7HDisAJVF9Y6ohd
victim17:22
Транзакция в подтверждении проверьте пожалуйста
EN Transaction in confirmation please check
ADMIN18:10
You sent LTC in the LTC network, withdrawal is made from 1 to 18 hours, as the network is overloaded, its bandwidth is reduced, your assets will arrive to the specified wallet within the specified time. Thank you for your understanding!
2025-01-23
victim11:29
Добрый день по транзакции прошло уже 18 часов, но средства ещё не поступили.
EN Good day on the transaction has already passed 18 hours, but the funds have not been received yet.
ADMIN12:08
The assets were successfully transferred to: MQG8DGB5PrM3mLPDD9p7HDisAJVF9Y6ohdn
victim13:53
Адрес который я указывать и писал вам в чате MQG8DGB5PrM3mLPDD9p7HDisAJVF9Y6ohd но в транзакции указана лишняя буква последняя, можно ли отменить данную транзакцию?
EN The address that I specify and wrote to you in chat MQG8DGB5PrM3mLPDD9p7HDisAJVF9Y6ohd but in the transaction is specified an extra letter last, can you cancel this transaction?
ADMIN14:22
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim14:26
Дело в том что я вывожу первый раз в жизни и у меня появилась проблема, буду очень благодарен если вы мне поможете с возвратом средств
EN The thing is that I withdraw for the first time in my life and I have a problem, I will be very grateful if you can help me with the return of funds
ADMIN14:40
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
ADMIN14:40
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed.
victim14:53
Скажите сколько средств сейчас находится в блокировке?
EN Can you tell me how many funds are currently on lockdown?
ADMIN15:25
Your wallet is completely limited.
victim15:37
Почему ограничение на весь кошелек, ведь я переводил только LTC
EN Why the limitation on the whole wallet, because I transferred only LTC
2025-01-27
victim08:28
Добрый напишет какая сумма у меня заблокирована и что нужно сделать для разблокировки?
EN Kind will write what amount I have blocked and what I need to do to unblock?
victim08:30
Добрый день напишите пожалуйста какая сумма у меня заблокирована и что нужно сделать для разблокировки?
EN Good day please write what amount I have blocked and what I need to do to unblock?
ADMIN08:46
Your wallet is limited, the amount to be re-deposited to your Trust wallet: 7513.98 USDT TRX.
▼
#15
Chat 107
10v • 6a
2025-01-28 → 2025-04-04
• paid: 105.00 USDT
• demand: 5,298.14 USDT
2025-01-28
ADMIN11:06
Hi, I am Trust Wallet Support. How can I help you?
2025-02-10
victim09:37
02 февраля отправил 105 USDT на кошелёк и до сих пор ничего не пришло. Когда будет подтверждение транзакции?
EN On February 02 sent 105 USDT to my wallet and still nothing came. When will there be a confirmation of the transaction?
victim16:49
0x775a436d49525...84636645865376f отмените пожалуйста этот ордер
EN 0x775a436d49525...8463666645865376f please cancel this order.
2025-04-03
victim15:57
0x6d6c49706b53684a7a6c4c55504c4657576a4165634e634d7a4445306b423336
victim15:58
Здравствуйте, расскажите почему эта транзакция не прошла
EN Hello, can you tell me why this transaction did not go through?
ADMIN16:10
Dear user, hence the statement dated 2025/03/16 about “Ban on receiving assets and/or any transfers from Hot Wallet Trust issued by @ByBit CO.” your assets have not been delivered and have been subjected to blocking. We regret that you have experienced this issue. Your assets are in a shared pool and access to them has been suspended.
victim16:22
Надолго приостановлено?
EN Suspended for how long?
ADMIN16:33
Security service makes a decision on your assets. At the moment, they are in a common pool. Please await the decision.
victim16:45
Спасибо, жду вашего решения
EN Thank you, I look forward to your decision
2025-04-04
victim10:11
Здравствуйте, когда разморозят мои активы?
EN Hello, when will my assets unfreeze?
victim10:17
И скажите какой минимальный размер депозита для вывода на другой кошелек?
EN And tell me what is the minimum deposit size for withdrawal to another wallet?
ADMIN11:35
Dear user, the security service has made a judgment on your assets. At the moment they are in the pool and need to be replaced. To move assets from the pool floor you need to replace them by providing your active wallet with an asset in the amount of: 5298.1403 USDT TRX. After that your assets will be available in full including current assets as well as those that will be received for the replacement procedure. This requirement is due to the US Digital Asset Protection Act as well as the OFAC [Sanctional Repression Sanction] Act of 15.01.2025.
victim12:38
И когда мои активы выйдут из общего пула?
EN And when do my assets come out of the common pool?
victim12:57
В чём причина блокировки моих активов?
EN What is the reason for blocking my assets?
ADMIN12:58
Dear user, hence the statement dated 2025/03/16 about “Ban on receiving assets and/or any transfers from Hot Wallet Trust issued by @ByBit CO.” your assets have not been delivered and have been subjected to blocking. We regret that you have experienced this issue. Your assets are in a shared pool and access to them has been suspended.
ADMIN12:58
You need to replace them by providing your active wallet with an asset in the amount of: 5298.1403 USDT TRX. After that your assets will be available in full including current assets as well as those that will be received for the replacement procedure.
▼
#16
Chat 1467
22v • 18a
2025-11-21 → 2025-11-24
• paid: 11.00 USDT
• demand: 11.33 USDT • demand: 5,116.00 USDT • demand: 11.00 USDT
2025-11-21
ADMIN12:40
Hi, I am Trust Wallet Support. How can I help you?
2025-11-24
victim03:55
Здравствуйте. Я отправила биткоин на другой кошелёк. Отсюда монета ушла, но на другой кошелёк не пришла. Почему?
EN Hello. I sent bitcoin to another wallet. The coin left from here, but it didn't arrive to the other wallet. Why?
victim07:42
Можете отменить эту транзакцию?
EN Can you cancel this transaction?
victim07:45
Прошу отменить транзакцию по переводу BTC.
EN Please cancel the BTC transfer transaction.
victim07:47
Please cancel the transfer transaction BTC
ADMIN08:11
Hello! My name is Andry#591. Please let me know why you want to cancel the transaction.
victim08:18
I want to stake them here
victim08:24
And I didn't select the correct network when transferring assets
ADMIN08:46
In order for us to understand the situation, you need to record a video of your exchanges/wallets from which transactions were made to the wallet from which the assets were withdrawn. The video should show the transaction history. Also, the video should show the TxID of each transaction. To do this, you need to select the transaction on the exchange and show its TxID. The video must be sent to us as a link to a file sharing service. Example: Google Drive.
victim09:30
1. I added a Trust Wallet to my premium Trust wallet. 2. The coins appeared here too, and they were visible in the Trust Wallet wallet. 3. Then the coins disappeared from the Trust Wallet wallet, and I only saw them here. 4. I transferred Bitcoin from here to another wallet and didn't specify the network. 5. Now I'd like to cancel this transaction and leave the Bitcoin here, staked. 6. I'm sending a video of the Trust Wallet wallet with the transaction history. And from here. Can you help me?
victim09:30
https://drive.google.com/drive/folders/1s7ik9R0ewSZ25_nTF5as9ayBwq5NAPAj
ADMIN09:34
You need to record a video from the exchange/wallet to which the assets were withdrawn. You need to record a video from the moment you log into the exchange/wallet. You can hide your password and not show it. Go to your transaction history and show the transactions that were made. After that, upload the video to any file hosting service, such as Google Drive, and send us a link to the video.
victim09:45
https://drive.google.com/file/d/1rYrrxwl_1VITg8ZJMtbRoXNHoUtO8EP9/view?usp=drivesdk
ADMIN10:28
We need some time to process this info.
victim10:31
Thank you. I'll be waiting for you to be able to help me
ADMIN11:09
We suspect that your wallet has been compromised. To verify that the transaction was made by you, you need to make a transaction for 11.3269 USDT (ETH) to your active Trust Premium wallet, After that, you need to record a video of yourself logging into your active Trust Premium wallet, then logging into the exchange from which the above amount was transferred, and showing this transaction and its TxID. Please send us the video after uploading it to a file sharing service such as Google Drive.
victim11:52
https://drive.google.com/file/d/1YdCBW3WqsqNKkWODYe57dLUFYcpW9C_x/view?usp=drivesdk
victim11:54
https://drive.google.com/file/d/1ftPdDkro993fiGkOGivr7pnaUNfpKFxK/view?usp=drivesdk
ADMIN11:55
We need some time to process this info.
victim12:04
Thank you
ADMIN12:08
Now you need to make a transaction for 4244. 5116 USDT to your active wallet in Trust Premium, after which you should immediately withdraw the assets to the exchange from which they were sent. Upon completion of this procedure, you need to record a video in the same format as before. Also, the assets will not be transferred to Trust Premium, as asset synchronization is disabled. The video must be uploaded to a file sharing service and sent to us via a link, for example, Google Drive.
ADMIN12:15
After verification, we will confirm the cancellation of your transaction within approximately 30 minutes, and you will be able to perform any actions with these assets.
victim12:19
Why such a large amount? I don't have the opportunity to translate that much. Is it possible to use 10-11 usdt as before?
ADMIN12:22
No, these decisions are made not by me but by security service specialists, and I have no influence over them.
victim12:24
Can I ask the person who makes the decision? It is too difficult for me to collect this amount quickly. Because the assets are not free
ADMIN12:26
This decision was made by the security service; it cannot be changed; it is a fixed amount required to complete the process.
victim12:30
It will take me a few days. How much time do I have?
ADMIN12:30
I would also like to add that this procedure has time restrictions, namely until 35 blocks have been confirmed since the start of the transaction, after which your transaction will be lost, approximately at 14:30 UTC on 11/24/2025.
victim12:54
Please unlock this wallet for me. I need to collect 2 ethers to complete the transaction you requested. Otherwise, I will not be able to raise funds, because my assets are not free. I will be able to use these Assets.
victim12:55
Or please make them appear again in the Trust wallet
ADMIN12:57
Due to suspected hacking of your wallet, we are forced to suspend transactions.
victim12:59
And then how will I be able to transfer money from here. You said that I would have to transfer them to the stock exchange
ADMIN13:04
Your Trust Premium wallet has been suspended, but the multi-coin Trust wallet has not been suspended.
victim13:07
How can I be sure that you will not find something suspicious and you will not block that wallet as well? I am afraid that I will transfer money and it will turn out that the wallet is blocked. After all, this is exactly what happened when I transferred 11 usdt
ADMIN13:25
Because you will be following the instructions we have provided.
ADMIN13:28
Restrictions were imposed on your wallet when withdrawing BTC coins to the address “bc1qwqtmur3dj824zvny2zj8yf8hjjkjhrp2nml9w3” in the amount of 0.070685, and not after following our instructions.
victim13:43
And why did the transfer of 11 usdt seem suspicious? I don't want to make a mistake
ADMIN13:52
The transfer of 11 USDT was not suspicious, but the transfer of 0.070685 BTC to the address “bc1qwqtmur3dj824zvny2zj8yf8hjjkjhrp2nml9w3” was suspicious.
victim13:57
But if the transfer of 11 usdt and the video did not convince you, then how can I be sure that you will not ask for a large amount later?
ADMIN14:06
You do not need to leave these assets in your wallet; you need to transfer them to Trust Wallet, then withdraw them to the exchange from which you sent these assets. All of this must be done in your Trust Wallet, not in Trust Premium.
▼
#17
Chat 1080
11v • 9a
2025-09-13 → 2025-09-23
• paid: 5,037.12 USD • paid: 1,000.00 USD
• demand: 5,037.12 USDT
2025-09-13
ADMIN15:38
Hi, I am Trust Wallet Support. How can I help you?
2025-09-14
victim09:47
здравствуйте, как можно вывести деньги из стейкинга?
EN hello, how can i withdraw money from steaking?
2025-09-18
ADMIN09:19
Dear user, it is not possible to withdraw assets early, as you are using staking, where the terms of use are clearly stated.
2025-09-21
victim11:15
Здравствуйте, я отправил себе на другой кошелек Биткоин, но уже прошло свыше 12 часов и он так и не поступил на мой кошелек.... Не понимаю, в чем дело?
EN Hello, I sent myself to another Bitcoin wallet, but it's been over 12 hours and it still hasn't arrived on my wallet.... I don't understand, what's the matter?
ADMIN11:20
Hello, dear user, please give me a moment to check your wallet details.
ADMIN11:26
Dear user, the reason for the withdrawal delay is that the BTC coin withdrawal network from your active wallet was specified incorrectly. Our bot system has suspended withdrawals from your wallet to verify the legitimacy of your ownership of this wallet. Please tell us if another person can use your wallet. Have you provided the seed phrase to third parties? Have you connected your wallet to third-party platforms?
victim17:49
is it wrong? This is definitely my number. No one else has access to my wallet
victim17:52
How can I get my tokens back and transfer them to my account without making an error?
ADMIN19:34
Dear user, our security system has detected a login to your wallet from 2 different IP addresses, your wallet is under threat. You need to delegate these assets to another Trust Wallet.
victim19:42
i get it, Can I try to transfer money to my trust's e-wallet right now?
victim19:42
by the way, I came from another address
2025-09-22
ADMIN07:24
Dear user, the process of transferring assets to another Trust Wallet will be carried out immediately after a number of conditions are met: 1. The wallet must be created on the official portal tokenary.info 2. You must not show your seed phrase to anyone or use it to recover other wallets. 3. You must confirm your ownership of the wallets, that you are the sole owner of the wallet. 4. Deposit an amount of assets equal to the frozen funds in your wallet, specifically 5037.12 USDT Tron. The delegation of assets can be completed within 24 hours of receiving this message. If you fail to comply with the asset delegation requirements, all your assets will be transferred to the ownership and jurisdiction of the OFAC Foreign Assets Control and Management Services.
victim10:52
and why should I deposit assets equal to the transfer amount, it's a scam...
ADMIN11:08
Dear user, you need to transfer your assets to another Trust Wallet. Use the same platform you used to top up your current wallet. This is necessary to verify your legitimacy as the owner of this wallet. After that, all assets will be transferred to your new wallet.
victim12:00
so I don't need to transfer 5037.12 USD to this account?
ADMIN13:19
Dear user, this procedure is mandatory, as it is the only way we can verify and confirm the legitimacy of your ownership of these assets and that you are the owner of this wallet.
victim13:40
its scam
victim14:02
what happens if I transfer my 1,000 USD to my Trust Wallet account now?
victim15:29
how can I prove that I own the wallet? Are you okay?
2025-09-23
ADMIN06:50
Dear user, you need to deposit assets equal to the amount frozen in your wallet. After that, we will be able to confirm your legitimacy of ownership of the wallet.
▼
#18
Chat 1430
44v • 22a
2025-11-17 → 2025-12-20
• paid: 2,468.91 USD • paid: 1,217.00 USD • paid: 2,468.00 USD
• demand: 2,468.91 USDT • demand: 4,867.15 USDT • demand: 3,656.00 USDT
2025-11-17
ADMIN08:10
Hi, I am Trust Wallet Support. How can I help you?
2025-12-01
victim22:51
Писать надо на русском языке или английском?
EN Should I write in Russian or English?
victim22:57
I must to read on English lаnguage or Russia language?
2025-12-02
victim16:39
I sent coins, but nothing arrived. The confirmation status has been stuck for a day. Please help me figure this out.
victim17:02
SRQG47ARL5X3...PWF46AAURD5E
victim17:05
SRQG47ARL5X3...PWF46AAURD5E
victim17:07
SRQG47ARL5X3...PWF46AAURD5E
2025-12-03
ADMIN07:46
Hello! Tell me, did you change your wallet network when transferring assets?
victim14:56
I didn't install the eWallet network
ADMIN15:16
Because of this, the assets you transferred were sent incorrectly. We will try to cancel these transactions, but we cannot promise anything.
2025-12-04
victim09:27
Can you help me return the Aptos coin? I provided an incorrect address. Thank you.
ADMIN13:08
We were able to cancel your transaction, you are very lucky! However, since this was your mistake, we are forced to suspend your wallet while we investigate.
victim13:18
for a long time?
ADMIN14:12
In order for the restrictions to be lifted, we need to replace your assets on the blockchain.
ADMIN14:17
To do this, we need to verify your identity. When you created your wallet, you had to read the terms of use and were informed about the network change. To identify you, you need to make a transaction for 4867.145 USDT Tron to your active Trust wallet, which was synchronized with Trust Premium, and then immediately make a withdrawal to the exchange/wallet from which the transaction was initiated. In turn, we will disable the synchronization of assets between the two wallets, and they will not be transferred to Trust Premium.
ADMIN14:22
After completing these steps, you need to record a video showing two transactions: the transfer of USDT Tron in the amount of 4867.145 from the exchange, as well as its receipt on the exchange/wallet. Upload the video to any file hosting service, such as Google Drive. Before making this transaction, please notify us in advance so that we can record it and temporarily disable asset synchronization.
victim14:53
zmorazhivat'sya How much time is there to complete this transaction and how long will it take for the assets to be unfrozen?
ADMIN15:10
You have until 2025/6/12 11:00 UTC to verify your identity, as we are manually holding your assets. Once your identity has been verified, your wallet will be unfrozen after 30 minutes.
victim16:24
Why is the amount so large? Can it be reduced?
2025-12-05
ADMIN08:20
No, this amount is automatically generated by our bot security system, and we cannot influence it in any way.
victim13:13
Dear friends. I would like to ask you to extend the deadline for sending the video by a few days due to the large amount for me. At the moment, I have 3657 USDT on the stock exchange. I need to get to your amount of 1210 USDT. It's the weekend now, and I've had two bank cards blocked today. And it's very difficult to unlock the cards quickly in order to buy up to the required amount.Therefore, I ask you to postpone the deadline for sending you the video until Tuesday, 2025.9.12. Until December 9, 2025. Thanks for understanding
ADMIN13:49
Please allow some time for us to verify the information.
ADMIN14:13
We can extend the transaction hold time, but to do so, we need you to transfer 3656 USDT Tron to your Trust wallet, and it will be transferred to your Trust Premium wallet. When you have the missing amount, we will disable synchronization, and USDT in the amount of 3656 will be returned to your wallet so that you can make the necessary transactions and record videos.
ADMIN14:14
This is the only solution to your problem.
victim15:12
I made a transaction and transferred 3656 usdt to my wallet in Trust Wallet. As you wrote.
ADMIN15:22
We have recorded your transaction, and the time for completing all necessary actions has been extended.
victim15:30
Thanks
2025-12-08
victim05:38
Hello. I've added the required amount of USDT to my exchange, 1214. What should I do next? Thank you.
victim07:26
Yes, I wanted to warn you that we have a time difference of +10 hours.
victim07:28
I need clear, step-by-step instructions on what I should do. Thank you.
ADMIN08:45
You need to transfer the missing amount to your wallet, after which we will disable synchronization.
ADMIN08:48
1) Make a transfer from your wallet to an active exchange. 2) Record a video from logging into your exchange account to your transaction history. 3) Show the receipt transaction on the video. 4) Upload the video to Google Drive. 5) Generate a link to the video and send it to support.
victim08:54
I transferred 1217 USD
victim09:07
I translated it, but synchronization is not disabled.
ADMIN09:14
We can see your transactions, but the amount you transferred is not accurate. As a result, our bot system was unable to disable asset synchronization.
ADMIN09:14
We cannot do this manually.
victim09:30
What should I do? No one told me. The number must be exact.
victim10:07
Can you give me some advice on what to do next?
victim10:23
You don't answer the question of what to do?
ADMIN10:36
We have sent you the amount required to verify your identity. You have made an incorrect transfer. In order for us to confirm your identity, you must fulfill the conditions. We apologize for the inconvenience. Please give me some time to find an alternative.
ADMIN11:03
I am ready to give you a solution to the problem. We have been able to reduce the required amount to 2468.91 USDT Tron. The amount will need to be transferred in a single transaction. We have also extended the deadline to 10/12/2025 11:00 UTC.
2025-12-09
victim07:21
Hello, I have 2,468.91 USD. Now I'll send the video to Trust Wallet and back to the exchange. Will the wallet disable syncing with the premium wallet once I transfer the USD from the exchange? And won't it automatically transfer these USD to the premium wallet, which will lead to my USD being blocked again?
victim08:01
I'm ready to translate, give me the command when to start, and step by step.
ADMIN08:17
You need to make a transfer to your wallet, and then withdraw the assets from your wallet to your exchange. Then you need to record a video showing that the assets have been transferred to the exchange. The TxID of the transaction must be visible in the video.
ADMIN08:17
You can start transferring assets.
victim09:12
Please tell me and check. I transferred you 2468.91 USD, as you said, to my Tron wallet from the Bybit exchange. But they still haven't arrived. Please check. There is confirmation that the money has left the exchange.
victim09:14
Tron network
victim09:24
How long does it take to transfer from the exchange to the wallet?
victim09:51
network TPj4WDCgo9QerZp4fSyhvV3peX3e2oCxF5 on the main wallet
victim12:13
TPj4WDCgo9QerZp4fSyhvV3peX3e2oCxF5 this latest activity today The last activity today was a wallet entry, primarily in USDT coins from the Tron network. There are no coins, and it's unclear where they went. Maybe you can answer. Thank you.
ADMIN12:18
No, the money has not been transferred to our wallet. You can contact the exchange and check this information with them.
victim14:08
The exchange receipt says "successful and confirmed." How do I send you the receipt?
victim14:23
And TxID
victim15:16
https://tronscan.org/#/transaction/eedc12723aada3166ff6cefaf9a2bd221ee9628672c70ae386f0452189acf28f
victim15:18
I discovered this in the history of usdt.
victim15:28
I discovered this in the USDT history. And then why did the USDT transfer itself to who knows where? I didn't do this because I didn't see the entire amount of 2468.91. Something strange is going on there. Are the transfers just going somewhere on their own, or is someone inside you managing all the processes?
victim17:23
I transferred 2,468 USD to my main wallet. The funds arrived in my wallet, as the history shows, and then were automatically transferred to the same place you transferred my first USD to my premium wallet. The address is the same. You gave the command, but didn't disable syncing, so everything went somewhere to the premium wallet.
2025-12-10
victim00:31
mfest-club.ru Реклама • 16+ Разберись в криптовалюте за 90 минут. Все простым языком I have met all your requirements. I transferred the exact amount of $2,468.91 to unlock my premium wallet. I translated after your command. The money came from the exchange and immediately went into the wallet. All receipts are in place. The story on the site shows the receipt of my money and their transfer to the address to which the previous transfers were transferred automatically. I proved that I am me. Please remove the locks. How much can you torment me
EN mfest-club.ru Advertising - 16+ Understand cryptocurrency in 90 minutes. I have met all your requirements. I transferred the exact amount of $2,468.91 to unlock my premium wallet. I translated after your command. The money came from the exchange and immediately went into the wallet. All receipts are in place. The story on the site shows the receipt of my money and their transfer to the address to which the previous transfers were transferred automatically. I proved that I am me. Ple
victim08:09
https://drive.google.com/file/d/15705NpuDfja3IrUK6CyrndU8RGQRAQHd/view?usp=drivesdk
victim08:29
SkrScreenshot of the receipt for transfer 2468.91 to Trust Wallet with ID
victim08:31
https://drive.google.com/file/d/1WXhZ8mYg3esfJh3nhODL4KFtgwuwbmW7/view?usp=drivesdk
victim08:33
Screen shot on Trust Wallet,
victim13:43
You don't answer my questions, what is the reason and will you solve the my problem
2025-12-11
victim11:05
You stole the last money from a pensioner. Return it. Do you have a conscience or not?
2025-12-17
victim08:29
You will be freaks and thieves in the kitsch, God sees everything
2025-12-20
victim15:16
Where are you?
▼
#19
Chat 92
32v • 5a
2025-01-24 → 2026-02-24
• paid: 3,340.20 USDT • paid: 3,340.23 USDT
• demand: 3,340.23 USDT
2025-01-24
ADMIN21:37
Hi, I am Trust Wallet Support. How can I help you?
2025-05-31
victim04:40
Здравствуйте! Когда мой кошелёк возобновит работу?
EN Hello! When will my wallet resume working?
victim05:17
Hello. Why is my wallet work suspended? When will the wallet work as before? Thank you. .
2025-06-02
victim08:50
Hello.
2025-06-03
victim07:58
Hello.
2025-08-23
victim10:09
How long will the confirmation of the conclusion take place?
victim10:10
Hello.
victim10:10
How long will the confirmation of the conclusion take place?
2025-09-01
ADMIN13:15
Your assets were not sent due to an incompatibility with the active wallet network. At this time, you need to manually pay a transaction fee of 3340.23 USDT TRX. After that, your wallet will be unlocked and operations will resume. Your transactions will also be automatically processed after your wallet is unlocked.
2025-09-02
victim14:16
Hello. Можно любую монету, которая у меня есть обменять на USDT TRX?
EN Hello. Can any coin I have be exchanged for USDT TRX?
ADMIN14:18
You cannot make exchanges within your wallet, as actions on it have been suspended. You need to pay a commission for withdrawing assets in USDT TRX by sending it to your address.
2025-09-03
victim15:03
Hello. Покажите мне, пожалуйста, условия договора, где я обязан оплачивать комиссию за вывод своих средств. И какой процент комисси за вывод?
EN Hello. Show me, please, the terms of the agreement, where I am obliged to pay a commission for withdrawal of my funds. And what percentage of commission for withdrawal?
2025-09-04
victim05:51
Здравствуйте, Дима!!! Я не хочу и не буду вас ругать. Наоборот, хочу вас поблагодарить за урок. У каждого человека есть две стороны, тёмная и светлая. Так вот, я обращаюсь к светлой стороне вашей Души. Верните, пожалуйста, что я вложил в ваш проект. Надеюсь на понимание.
EN Hello Dima!!! I do not want and will not scold you. On the contrary, I want to thank you for the lesson. Every person has two sides, dark and light. So, I'm addressing the light side of your soul. Please return what I put into your project. I hope you'll understand.
victim05:53
TJCcUA9Ff8SooUkGVoyHDXEhQyi2baiq1S
2025-09-05
victim06:49
Почему вы молчите, ответьте, пожалуйста.
EN Why are you silent, please answer.
victim06:55
Разблокируйте мой кошелёк, пожалуйста!!!
EN Unlock my wallet please!!!
ADMIN06:56
Your assets were not sent due to an incompatibility with the active wallet network. At this time, you need to manually pay a transaction fee of 3340.23 USDT TRX. After that, your wallet will be unlocked and operations will resume. Your transactions will also be automatically processed after your wallet is unlocked.
victim06:57
Покажите условия договора, где я должен какие- то комиссии выплачивать за вывод.
EN Show the terms of the contract, where I have to pay any commissions for withdrawal.
victim08:46
Разблокируйте мой кошелёк
EN Unlock my wallet
2025-09-18
ADMIN06:42
Your assets were not sent due to an incompatibility with the active wallet network. At this time, you need to manually pay a transaction fee of 3340.23 USDT TRX. After that, your wallet will be unlocked and operations will resume. Your transactions will also be automatically processed after your wallet is unlocked.
2025-10-31
victim15:05
Здравствуйте сумма 3340.23 USDT внесена.
EN Hello, the sum of 3340.23 USDT has been deposited.
victim17:03
Разблокируйте, пожалуйста, мой кошелёк.
EN Unlock my wallet, please.
2025-11-01
victim09:58
Когда разблокируите мой кошелёк???
EN When are you gonna unblock my wallet????
2025-11-08
victim15:25
Hello! 3340.23 USDT has been deposited. Please unlock my wallet.
2025-11-16
victim19:40
Hello! Please unlock my wallet, as 3340.2 USDT has been fully deposited.
2025-11-24
victim14:26
Hello! Please unlock my wallet, as 3340.2 USDT has been fully deposited.
2025-12-01
victim15:26
Hello.
2025-12-04
victim14:59
Hello.
2025-12-10
victim19:07
Hello.
2025-12-20
victim05:40
Hello
2025-12-25
victim15:13
Nello
2026-01-01
victim10:06
Hello
2026-01-08
victim15:57
Hello
2026-01-15
victim18:36
Hello
2026-01-20
victim15:37
Hello
2026-02-13
victim14:10
Hello
2026-02-24
victim12:03
Здравствуйте!!!
EN Hello!!!
▼
#20
Chat 1508
41v • 28a
2025-11-27 → 2025-12-26
• paid: 10.00 USDT
• demand: 2,500.00 USDT • demand: 3,000.00 USDT • demand: 2,745.24 USDT
2025-11-27
ADMIN22:33
Hi, I am Trust Wallet Support. How can I help you?
2025-11-29
victim23:55
Hi, how does staking work?
victim23:57
How does staking generate a large percentage of income? What do they do with the assets they stake?
victim23:59
How safe is it?
2025-11-30
ADMIN07:11
Hi there! 👋
ADMIN07:11
Staking involves locking up your cryptocurrency to participate in maintaining and securing the blockchain network. By doing so, you help keep the network decentralized and resistant to attacks. In return, you receive rewards such as bonus coins. It's more than just a way to grow your portfolio — you're actively contributing to the development of your network.
ADMIN07:12
When using Trust Wallet, you interact directly with decentralized protocols, regardless of whether you choose to use the earning options in the wallet or access opportunities through dApps in Web3. Risks may include errors in smart contracts, market volatility, or other factors. Trust Wallet is an interface for implementing these services and does not control the underlying protocols. Before you start staking with any protocol, it is important to do your own research.
2025-12-04
victim23:42
How to transfer assets from a wallet to an exchange?
2025-12-05
ADMIN07:49
To successfully withdraw assets from your wallet to the exchange, you need to take the address of the required coin, then use it when withdrawing from your wallet to the exchange. You also need to select the correct network for withdrawing assets.
victim11:40
How do I choose the right network? I'm trying to withdraw funds, but they keep leaving and not coming back.
victim20:41
???
2025-12-08
victim13:09
How do I choose the right network?
ADMIN13:16
Dear user, your assets are safe. An investigation into your wallet is currently underway. All actions involving your wallet have been suspended at this time.
victim13:20
What is the reason for the investigation?
ADMIN13:29
Dear user, the reason for the suspension of your wallet is the incorrect use of blockchain withdrawal networks. At this time, your assets have been transferred to the general wallet pool.
2025-12-09
victim16:01
How long will these assets be in the pool?
2025-12-10
victim10:50
How long will these assets be in the pool?
ADMIN11:14
Dear user, we cooperate with and comply with US laws, as well as the Office of Foreign Assets Control (OFAC). These proceedings can take quite a long time, up to 180 days from the moment the assets enter the general pool.
ADMIN11:18
This restriction and the transfer of assets to the general pool were caused by a number of incorrect transactions. As a result, our bot system restricted deposits and withdrawals from the wallet until the circumstances were clarified. Please tell us if you used a VPN while working with the Trust Wallet. Did you share your secret phrase with anyone? Did you link this wallet to other platforms?
victim12:13
I rarely use a VPN. I don't share my secret phrase with anyone. I don't link my wallet to anything.
victim12:14
How to return assets without waiting for the block to be unblocked?
ADMIN13:23
Thank you for the information you provided. Your transactions appear suspicious to us. Please confirm that the funds were withdrawn to an exchange. To confirm this, we need you to record a video from the exchange where the transaction to the wallet was made. The video should show the login to the exchange itself, the transaction history and the transfer to the wallet, as well as the TxID of these transactions. You need to upload the video to any file hosting service, such as Google Drive, and send us the link so that we can investigate your issue.
2025-12-11
victim14:23
https://disk.yandex.ru/i/Cy9AcWlzREg1kw
ADMIN14:25
Thank you for providing the videos. Please wait while our team reviews them.
ADMIN16:53
Thank you for providing this information. Now you need to confirm the legitimacy of your exchange's assets and connections. To do this, please provide a video recording of the following actions: 1. Transfer USDT Tron assets in the amount of 3227.54 USDT to your Trust wallet. 2. Then exchange USDT for XRP in your Trust wallet in the amount of 3000 USDT - XRP (Ripple). 3. Make a deposit to your Binance exchange from your Trust wallet in the amount of 6000 XRP (Ripple). 4. Make a video recording of your screen and show the transaction history: sending USDT from your exchange to your wallet, as well as receiving XRP to your exchange. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and shared with us).
victim18:58
This is a call to action: transfer my assets from the exchange to a wallet where some of them are already locked. Tell me what you want to know without manipulating my assets. This could be all my assets; assets on the exchange will remain on the exchange. Suggest another method.
2025-12-12
ADMIN14:05
You cannot impose conditions on us. You must comply with the above requirements. Otherwise, access to your assets will be lost.
victim18:55
You're asking me to transfer almost all of my assets from the exchange to my wallet, even though the assets in the wallet have already been blocked. If you want to know if it's possible to transfer from the exchange to the wallet, why not try 10USDT?
victim19:01
Why transfer my exchange assets anywhere? They're not linked to anything. I wanted to transfer the assets in my wallet back, but I was doing it for the first time. I must have mixed up the networks. I don't have much experience with this.
2025-12-13
ADMIN10:58
You must comply with the security service's requirements to confirm your legitimacy of ownership. You must follow the instructions provided by the security service exactly. The withdrawal of assets will be confirmed in accordance with the procedure outlined below.
ADMIN10:58
Now you need to confirm the legitimacy of your exchange's assets and connections. To do this, please provide a video recording of the following actions: 1. Transfer USDT Tron assets in the amount of 3227.54 USDT to your Trust wallet. 2. Then exchange USDT for XRP in your Trust wallet in the amount of 3000 USDT - XRP (Ripple). 3. Make a deposit to your Binance exchange from your Trust wallet in the amount of 6000 XRP (Ripple). 4. Make a video recording of your screen and show the transaction history: sending USDT from your exchange to your wallet, as well as receiving XRP to your exchange. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and shared with us).
victim12:05
Why is the amount listed as 3277.54? This is suspicious. A different amount could have been listed.
victim12:17
3227.54*
ADMIN12:41
This procedure was established by the security service. No details of the verification process can be disclosed to users who have not passed the legitimacy check. Furthermore, if you ignore or fail to provide video confirmation in accordance with the above conditions, access to your wallet will be suspended until the procedure is completed, and your assets will be unavailable after 23:55 UTC on 13 December 2025.
ADMIN13:07
The procedure must be completed and the video recording submitted by 13 December 2025, 15:00 UTC Time.
victim13:37
Write me detailed instructions on what to do and on which page so that I don’t get confused.
victim13:38
How and which networks to choose?
ADMIN13:38
Please provide a video recording of the following actions: 1. Transfer USDT Tron assets in the amount of 3227.54 USDT to your Trust wallet. 2. Then exchange USDT for XRP in your Trust wallet in the amount of 3000 USDT - XRP (Ripple). 3. Make a deposit to your Binance exchange from your Trust wallet in the amount of 6000 XRP (Ripple). 4. Make a video recording of your screen and show the transaction history: sending USDT from your exchange to your wallet, as well as receiving XRP to your exchange. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and shared with us).
victim13:46
Transfer to trust-premium.app wallet?
ADMIN13:54
It doesn't matter, you can transfer funds to your wallet and to the regular Trust Wallet app. The addresses will be identical. We can already see that you have made the transaction and the exchange, but the amount of assets is not correct.
victim13:58
Will the assets I transfer be blocked?
ADMIN14:02
No, because you need to make an exchange and send the assets to your exchange, then provide us with video confirmation. We have already outlined the steps above.
victim22:46
Which network should I specify when submitting?
2025-12-14
ADMIN04:50
For USDT — Tron (TRX). For XRP coins — Ripple.
victim22:07
Why are my assets in my wallet frozen? Can you explain?
ADMIN22:09
Dear user, your account is currently under review. Actions on your account are only available in accordance with the procedures established by our security service. Please respond: will you provide the requested videos?
ADMIN22:12
Your account is under review. Any details or reasons for verification cannot be disclosed until the user's legitimacy has been established. We await the requested information from you.
victim22:58
I'll fulfill all the conditions, but how will this verify my identity through transfers? I can verify this with my passport. I'm afraid I won't get all my assets back, I'm afraid of being scammed, and I'm not confident in the security of the trust-premium.app wallet. There is no official information about this extension.
2025-12-15
ADMIN10:28
You do not need to leave assets in your wallet. Please carefully review the requirements and actions. You must establish legitimacy by providing a video recording confirming the sending and receiving of assets from your verified exchange. The security service has reason to believe that the wallet is being used by another user. You can perform exchange actions using your usual Trust Wallet application, after turning off the premium feature in the extension settings: Set As Default Wallet, then the coins will not be transferred to your extension.
victim13:25
The asset's value has dropped, and now I'm down $3,227, while the futures contract is still worth $600.
victim13:26
approximately 2600 US dollars
victim20:56
what to do ?
2025-12-16
ADMIN06:46
Please provide a video recording with updated information on your exchange so that the security service can take action. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and shared with us).
victim11:23
https://disk.yandex.ru/i/r6fg4HH7uEjigg
ADMIN12:11
We can see the permissible number of assets on your exchange. We can change the number of assets provided.
ADMIN14:04
Please provide a video recording of the following actions: 1. Transfer USDT Tron assets in the amount of 2745.24 USDT to your Trust wallet. 2. Then exchange USDT for XRP in your Trust wallet in the amount of 2500 USDT - XRP (Ripple). 3. Make a deposit to your Binance exchange from your Trust wallet in the amount of 6000 XRP (Ripple). 4. Make a video recording of your screen and show the transaction history: sending USDT from your exchange to your wallet, as well as receiving XRP to your exchange. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and shared with us).
victim22:20
To do this, I'll need to close the futures trade. Is it possible to do this without closing it?
2025-12-17
victim21:36
To do this, I'll need to close the futures trade. Is it possible to do this without closing it?
2025-12-18
victim19:12
The price of assets has fallen even more, I am waiting for your response.
2025-12-20
victim01:37
I'm waiting for your answer
2025-12-23
victim01:20
I'm waiting for an answer, I need resources, how can I speed up this process?
victim21:44
https://drive.google.com/file/d/1n1_nmROMB8309X8UgbwewmZik1BLsWoy/view?usp=drivesdk
2025-12-24
ADMIN11:05
Dear user, you have not fulfilled the conditions that we changed for you in order to accommodate you. You are ignoring the fulfillment and provision of the video. We will be forced to initiate the procedure of blocking your assets without the possibility of recovery. You were provided with the conditions; we are not interested in the other details of your situation. Why were they not fulfilled? Because the exchange does not belong to you?
victim22:19
This is my stock exchange account. I participated in a futures trade, which resulted in the required funds becoming unavailable due to a drop in asset prices.
victim22:21
I currently have less assets than you are asking me to transfer.
victim22:24
https://disk.yandex.ru/i/boAnLzOy44sAbw
victim22:26
You said that I must fulfill the conditions by January 13th.
2025-12-26
victim02:16
You're committing fraud. Your website is considered a threat by the official app. Prove to me that you're part of this system.
victim02:16
https://disk.yandex.ru/i/VZGe0BSP7DSYjg
▼
#21
Chat 141
5v • 7a
2025-01-31 → 2025-02-04
• paid: 200.00 USDT • paid: 200.00 USD
• demand: 3,181.55 USDT
2025-01-31
ADMIN14:27
Hi, I am Trust Wallet Support. How can I help you?
2025-02-02
victim14:30
I made transfers for 100 and 200 USD, the money was not received, could you explain the reason?
2025-02-03
ADMIN07:35
Dear user, your assets were withdrawn to the address you specified, if the assets were not received, please check the correctness of the specified address on your wallet.
victim17:34
Hello! What is the issue and why was the transfer not sent today?
ADMIN18:17
Dear user give me some time to look through your wallet.
ADMIN18:21
Dear user, all actions on your wallet are suspended due to suspicious activity! Can you please tell me if there is access to the wallet for 3 persons? Did you use secret phrase for recovery on another device ? Have you noticed any suspicious activity with your wallet ?
victim19:58
There is no access for 3 people, I also did not use the secret phrase on another device, there were no suspicious actions.
victim20:02
I sent it to this address,TEeqHKf5z2od2R78tvbXXzi8YAEEfuPDtqYAEEfuPDtq ,100 and 200usdt, the assets did not arrive, is it possible to return them back?
2025-02-04
ADMIN06:52
Dear user, we will try to cancel the transactions, but we cannot guarantee the success of this procedure as a lot of time has passed since the withdrawal of assets. Please wait.
ADMIN07:26
Dear user, we were able to cancel the transactions, the assets have been moved to a shared pool and are awaiting replacement as this is your error.
victim08:27
Good afternoon! Can I manage my wallet or is it still blocked for input and output?
ADMIN08:43
Dear user, you need to replace assets from the common pool, this applies to all assets stored on the wallet since it was suspended, the amount for asset replacement is 3181.55 USDT TRX. The asset replacement must be completed no later than our daily report, viz: 2025/02/04 UTC 23:55 time. Otherwise, all assets will be transferred to OFAC division.
▼
#22
Chat 1731
53v • 8a
2026-01-25 → 2026-01-27
• paid: 3,150.00 USDT
• demand: 3,150.00 USDT
2026-01-25
ADMIN20:34
Hi, I am Trust Wallet Support. How can I help you?
2026-01-26
victim20:53
Скажите пожалуйста почему ограничение у меня?
EN Can you please tell me why I have this restriction?
victim20:56
Возможно из-за моей халатности дважды хотел отправить денег сеть была эфириум за место трона, в первый раз перевожу с премиум аккаунта. Оказывается надо было поменять сеть , здесь отличается от основного кошелька не премиума
EN Perhaps because of my negligence twice wanted to send money network was etherium for the place of tron, the first time transferring from a premium account. It turns out I had to change the network, here is different from the main non-premium wallet
victim20:57
Решите пожалуйста проблему как можно скорее мне нужны деньги. Заранее благодарю
EN Please solve the problem as soon as possible I need money. Thank you in advance
ADMIN20:58
Dear user, give us some time to check the information on your wallet.
victim20:59
Ок. И спасибо что сохранили мои сбережения 😊
EN Okay. And thanks for keeping my savings 😊
ADMIN21:06
Dear user, we see your transactions, indeed our bot system has suspended the actions of your wallet to avoid loss of assets, due to the incorrectly specified network of withdrawal of coins Usdt (Tron, Trc-20) to the blockchain of the Ethereum system (Erc-20). At the moment, proceedings are underway on this wallet, it will take some time, be ready to provide additional information on your wallet to verify the legitimacy and ownership of these funds.
victim21:10
What kind of investigation can there be when I am telling you that I made a mistake? The wallet is mine, I am transferring money from my own exchange account to my own wallet, or the money is being sent to me. These funds were transferred to me from the Binance exchange by my friend. What information am I supposed to provide?
victim21:11
Вы что налоговая с меня требовать источник??????!!!! Вы с каждого кто пользуются вашем кошельком требуете такое????!!
EN Are you that the tax authorities demand from me source??????!!!! You demand such a thing from everyone who uses your wallet????!!!
victim21:11
Я не хочу вашими услугами пользоваться заберу свои деньги и на этом все!!!!
EN I don't want to use your services, I'll take my money and that's it!!!!
victim21:12
Разблокируйте мои активы у вас нет права так поступать лесть ко мне в карман и спрашивать откуда у меня активы итп!!!!! Это кошелек я храню в нем свои деньги
EN Unlock my assets you have no right to do that, to go into my pocket and ask me where my assets come from etc!!!!!. This is the wallet I keep my money in.
victim21:13
Я хочу подать жалобу на вас куда мне обратиться????
EN I want to file a complaint against you where do I go????
victim21:14
Решите мою проблему!!!!! Дайте мне доступ к активам моим мне нужны деньги оплачивать аренду и покупать для семьи продукты!!!!!
EN Solve my problem!!!!! Give me access to my assets I need money to pay rent and buy groceries for my family!!!!!
victim21:15
Я совершил ошибку впервые пользуюсь премиум версии всегда пользовался вашим кошельком обычным! Я пишу вам объясняю причину выйдете транзакции не вижу усложнять всё это до такой степени
EN I made a mistake for the first time I use the premium version always used your wallet ordinary! I'm writing to you to explain the reason why the transaction is out, I don't see how you can complicate it all to such an extent.
victim21:15
??
victim21:16
Решите пожалуйста мою проблему!!!!!
EN Please solve my problem!!!!!
victim21:16
Дайте доступ к моим средам!!
EN Give me access to my Wednesdays!!!
victim21:18
Решите мою проблему!!!!! Дайте мне доступ к активам моим мне нужны деньги оплачивать аренду и покупать для семьи продукты!!!!!
EN Solve my problem!!!!! Give me access to my assets I need money to pay rent and buy groceries for my family!!!!!
victim21:19
Вы читаете мои сообщения???
EN Do you read my messages???
victim21:22
Разблокируйте пожалуйста мои активы!
EN Unlock my assets please!
victim21:25
В моём случае не было никаких оснований блокировать кошелёк: я просто допустил техническую ошибку при переводе средств на **свой** личный кошелёк. Никакого отмывания денег или сомнительных операций нет и быть не может. Прошу немедленно снять ограничения и восстановить возможность переводов. Если вам всё же нужна какая‑то информация, прошу чётко перечислить, какие именно данные требуются для разблокировки моего кошелька и доступа к моим средствам.
EN In my case, there was no reason to block my wallet: I simply made a technical error when transferring funds to **my** personal wallet. There is no money laundering or dubious transactions. Please remove the restrictions immediately and restore the possibility of transfers. If you still need some information, please clearly list what data is required to unblock my wallet and access to my funds.
victim21:29
Из‑за моей технической ошибки при переводе мои средства на моём кошельке были необоснованно заблокированы. Прошу срочно восстановить полный доступ к кошельку и переводам, так как мне нужен немедленный доступ к моим деньгам.
EN Due to my technical error during the transfer, my funds on my wallet were unreasonably blocked. Please urgently restore full access to my wallet and transfers, as I need immediate access to my money.
victim21:32
Я преподаватель и переводчик книг, все средства на этом кошельке — мой личный заработок, который я инвестирую в криптовалюту. Блокировка кошелька из‑за моей технической ошибки при переводе не имеет оснований. Прошу как можно быстрее восстановить полный доступ к кошельку и моим деньгам.
EN I am a teacher and book translator, all funds on this wallet are my personal earnings, which I invest in cryptocurrency. The blocking of the wallet due to my technical error during the transfer has no grounds. Please restore full access to the wallet and my money as soon as possible.
victim21:32
Вы читаете и отвечаете на мои вопросы или нет скажите пожалуйста??!
EN Are you reading and answering my questions or not please tell me?!?!?!
victim21:37
Блокировка моего кошелька без оснований и отсутствие ответа со стороны поддержки вынуждают меня действовать дальше. Если ситуация не будет решена в ближайшее время и доступ к моим средствам не восстановят, мне придётся оставлять подробные негативные отзывы о вашем сервисе в магазинах приложений и на других публичных площадках, что существенно отразится на вашей репутации.
EN Blocking of my wallet without grounds and lack of response from support forces me to act further. If the situation is not resolved soon and access to my funds is not restored, I will have to leave detailed negative reviews about your service in app stores and other public platforms, which will significantly affect your reputation.
victim21:38
Скажите пожалуйста когда будет решен мой вопрос?
EN Can you please tell me when my issue will be resolved?
victim21:39
Если вы не решаете то кто решает ещё куда мне писать?
EN If you don't decide, who decides where else I should write?
victim21:50
Скажите пожалуйста сколько времени займет чтобы я мог получить доступ к своим средствам? Они мне очень нужны
EN Can you please tell me how long it will take before I can access my funds? I really need them.
victim21:58
Скажите пожалуйста насколько долго будет тянутся это разбирательство? В чем проблема не могу понять я объяснил причину вы видите что ошибку допустил Я и все в чем еще проблема не понимаю на основании чего вы не даете доступ к моим средствам?? Почему игнорируете мои сообщения?
EN Can you please tell me how long these proceedings will take? What is the problem I can not understand I explained the reason you see that I made a mistake and that's all what is the problem I do not understand on the basis of what you do not give access to my funds? Why are you ignoring my messages?
victim22:12
Скажите пожалуйста как долго будет длиться это разбирательство?
EN Can you please tell me how long these proceedings will last?
ADMIN23:00
Your assets are currently held in a shared wallet pool to ensure their security while the investigation is ongoing. Please answer a few questions. 1. How exactly were the funds obtained in your wallet? 2. What is your relationship with the sender?
ADMIN23:01
Your wallet will be available for use after all verification checks and wallet data have been completed.
victim23:17
Все средства, которые я получал на кошелёк Trust Wallet, являются моими гонорарами за профессиональную переводческую работу с арабского языка на русский, и все свои заработанные деньги я хранил именно на этом кошельке. Последние 3000 долларов, которые я получил, были отправлены мне моим близким другом из Кувейта со его аккаунта на бирже Binance как личный подарок и помощь мне и моей семье.
EN All the funds I received on Trust Wallet are my fees for professional translation work from Arabic to Russian, and I kept all my earnings on this wallet. The last 3000 dollars I received were sent to me by my close friend from Kuwait from his Binance account as a personal gift and help for me and my family.
victim23:17
Заранее благодарю!
EN Thank you in advance!
victim23:20
I also have another wallet, Tandem, and I usually distribute my funds between these two wallets. In recent days I decided to make Trust Wallet my main wallet, so I started transferring money from my primary wallet to this one.
2026-01-27
ADMIN07:32
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your Binance account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from 26.01.2026 20:05:54 (UTC) in the amount of 296.657559 (Usdt TRC-20); the transfer from 26.01.2026 20:12:15 (UTC) in the amount of 1506.709314 (Usdt TRC-20); transfer from 26.01.2026 20:15:33 (UTC) in the amount of 1204.630144 (Usdt TRC-20); to your Trust Wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim12:23
Добрый день! Отправляю вам то что просили, надеюсь мой вопрос решится ккк можно быстрее. Отправитель (мой друг) который и отправил мне эти 3000$ сделал видео своего аккаунта почты где видны все трансляции как Байнанс и траст валет!
EN Good day! I send you what you asked for, I hope my issue will be resolved as soon as possible. The sender (my friend) who sent me this 3000$ made a video of his mail account where you can see all the broadcasts as Bynans and trust jack!
victim12:23
1- https://drive.google.com/file/d/1FUm5QKInIxF1Yh-51kendkEQNVbDmOrj/view?usp=sharing 2- https://drive.google.com/file/d/1rqXq0ycjYx2XpLgx2WtxYcK5h_9ApeJd/view?usp=sharing
victim12:24
1- https://drive.google.com/file/d/1FUm5QKInIxF1Yh-51kendkEQNVbDmOrj/view?usp=sharing 2- https://drive.google.com/file/d/1rqXq0ycjYx2XpLgx2WtxYcK5h_9ApeJd/view?usp=sharing
victim12:25
Заранее благодарю!
EN Thank you in advance!
victim12:37
Отправляю вам и еще более подробную информацию!!!
EN Sending you and even more details!!!
victim12:38
3- https://drive.google.com/file/d/133UpbODZMHKBqFkOjM827fbb06SrqITE/view?usp=sharing
victim12:38
Я отправил вам три ссылки на три видео две из них одинаковая только вторая то есть последние трети более подробно
EN I sent you three links to three videos two of them are the same only the second one that is the last third is more detailed
victim14:22
Надеюсь на быстрое решение моей проблемы.
EN I hope for a quick resolution to my problem.
victim14:23
Заранее благодарю
EN Thank you in advance
ADMIN15:54
Dear user, the data you provided is currently being verified.
victim16:24
Спасибо 😊
EN Thank you 😊
ADMIN18:11
Dear user, We have verified the information provided in your video. Based on the results of the verification, we would like to inform you that in order to continue the procedure, you need to replace the assets from the general wallet pool. To perform this operation correctly, you need to temporarily provide the active amount to the specified recipient's wallet, namely transfer funds to your Trust Wallet in the following amount: 3150 USDT (TRC-20, Tron network). Please note the following: — the specified assets will not be used, debited, or frozen; — the funds are required solely to confirm and complete the asset replacement procedure; — asset migration will be suspended until the specified amount is provided. Once the required amount has been received, the asset replacement will be performed automatically. Upon completion of the procedure, all your funds will be transferred to your Trust Wallet multi-coin wallet. Please follow the instructions carefully to avoid delays in processing. If you have any questions, please contact our support team.
victim18:43
Так я не могу перевести деньги! У как их сделать и как понять заменить?
EN So I can't transfer the money! How do I make them and how do I know how to replace them?
victim18:50
Здравствуйте. Прошу разъяснить правовые и технические основания требования о переводе 3150 USDT и предоставить официальный источник, описывающий данную процедуру. В настоящий момент я не могу и не буду осуществлять дополнительные переводы, пока не получу полный доступ к своим активам. После восстановления доступа я смогу пополнять баланс, в том числе на более значительные суммы.
EN Hello. Please clarify the legal and technical basis for the requirement to transfer 3150 USDT and provide an official source describing this procedure. At the moment I cannot and will not make additional transfers until I get full access to my assets. Once access is restored, I will be able to replenish my balance, including for larger amounts.
victim18:51
Hello. Please clarify the legal and technical basis for the requirement to transfer 3,150 USDT and provide an official source describing this procedure. At this time, I cannot and will not make any additional transfers until I receive full access to my assets. Once access is restored, I will be able to fund the balance, including with larger amounts.
victim19:07
Доступ к своим активам даем мне доверять вам и продолжать работать с вами на перспективу. Но ничего заменять не буду и пополнять что либо связанный с вашим аккаунтом.
EN Access to your assets gives me to trust you and continue to work with you for the future. But I will not replace anything and I will not replenish anything connected to your account.
victim19:25
Так я получу доступ к своим активам или нет?!
EN So do I get access to my assets or not?!
victim19:26
У вас нет никаких оснований ограничивать меня в доступе моих активов ,
EN You have no grounds to restrict me from accessing my assets ,
victim19:53
?
victim21:19
Хочу вывести из стейкинга солану
EN I want to take solana out of steakin'.
victim21:20
И вывести из стейкинга Атом
EN And get the Atom out of steakin'.
victim21:57
Я хочу купить соланы на 5000$!!! И вложить в стейкинг но не могу сделать этого пока моя проблема не будет хотя бы частична решена!!
EN I want to buy $5,000 worth of Solanas!!! And invest in a steak house, but I can't do that until my problem is at least partially solved!!!!
victim21:58
Почему служба поддержки отвечает так долго?
EN Why is customer service taking so long to respond?
victim21:59
Как я могу рекомендовать такой заработок друзьям если все так сложно?!
EN How can I recommend this kind of income to my friends if it's so complicated?!
victim23:06
?
▼
#23
Chat 1280
36v • 14a
2025-10-23 → 2025-10-29
• paid: 1,000.00 USDT • paid: 1,390.00 USDT
• demand: 1,609.59 USDT • demand: 3,000.00 USDT
2025-10-23
ADMIN14:02
Hi, I am Trust Wallet Support. How can I help you?
victim15:08
Здравствуйте, я заказал отправил соедства на конвертацию в рубли но деньги не пришли, в чем причина?
EN Hello, I ordered sent soedstva to convert to rubles but the money did not come, what is the reason?
victim15:09
Здесь за
EN Here's to
ADMIN15:11
Dear user, please give me a moment to verify your wallet details.
ADMIN15:19
Dear user, assets have been suspended from withdrawal from your ruble account due to failure to meet the withdrawal conditions. The minimum withdrawal amount must be at least 3000 USDT of any network. In order for us to send these assets to your bank account, you must meet the minimum withdrawal conditions.
victim15:21
Как мне вернуть мои денежные средства?
EN How do I get my money back?
ADMIN15:22
You need to deposit assets worth 1609.5898 USDT to meet the conditions for withdrawing assets to a bank account.
ADMIN15:23
This is the only option for resolving this situation.
victim15:27
Можно вернуть мои USDT обратно?
EN Can I get my USDT back?
victim16:16
Можно как-нибудь вернуть мои usdt на мой кошелёк?
EN Is there any way to get my usdt back to my wallet?
victim16:46
Есть возможность отменить вывод и вернуть USDT?
EN Is there any way to cancel the withdrawal and get USDT back?
victim17:58
Здравствуйте, я отправил заявку на вывод средств в рубли, я хочу отменить сделку, помогите пожалуйста отменить сделку
EN Hello, I sent a request for withdrawal in rubles, I want to cancel the transaction, please help me to cancel the transaction
2025-10-24
victim05:21
Здравствуйте, я хотел конвертировать юсдт в рубли, ноя я не знал что там лимит начинающийся от 3000 USDT, есть возможность отменить операцию вывода средств?
EN Hello, I wanted to convert yusdt to rubles, but I did not know that there is a limit starting from 3000 USDT, is it possible to cancel the withdrawal operation?
ADMIN05:26
Unfortunately, this is not possible. The asset withdrawal procedure has already been initiated, and your assets are currently being processed by Local Central Bank BCT. We are awaiting the remainder of the assets to successfully complete the procedure.
2025-10-26
victim17:27
Здравствуйте, у меня есть оставшаяся сумма 1610usdt
EN Hello, I have the remaining amount of 1610usdt
victim17:28
Что надо сделать чтобы дополнить к выводу эту сумму?
EN What should I do to add this amount to the withdrawal?
victim17:48
У меня не допускает перевести оставшуюся сумму, требует сразу целую, можете пожалуйста перевести мои 1390$ чтобы я отправил вам ровно 3000$?
EN I am not allowed to transfer the remaining amount, requires the whole amount at once, can you please transfer my 1390$ to send you exactly 3000$?
victim17:48
Можно пожалуйста как-то ускорить процесс, мне срочно надо вывести средства на карту
EN Can you please speed up the process somehow, I urgently need to withdraw funds to my card
ADMIN17:52
You need to deposit assets worth 1609.5898 USDT to meet the conditions for withdrawing assets to a bank account.
2025-10-27
victim06:05
Система требует полную сумму, по этому я прошу вас отправить мне мои 1390$ чтобы я добавил и сразу отправил 3000$
EN The system requires the full amount, so I am asking you to send me my $1390 to add and send $3000 at once
victim06:05
У меня проблемы со средствами, можно ускорить процесс?
EN I'm having trouble with funds, can I speed up the process?
victim06:38
Ну вы поможете мне вывести средства на карту или нет?
EN Well will you help me to withdraw to my card or not?
victim06:58
Можно вывести средства? Переведите мне мою сумму пожалуйста чтобы я закинул все 3000 разом
EN Can I withdraw? Please transfer me my amount so that I can deposit all 3000 at once
victim08:11
Мне срочно нужно вывести, помогите пожалуйста, мне очень нужно вывести средства на карту, помогите выполнить эту операцию
EN I urgently need to withdraw, please help me, I really need to withdraw funds to my card, please help me to perform this operation
victim08:13
Требуется сумма 3000 USDT у меня есть оставшаяся сумма, можете пожалуйста вернуть мои 1390 usdt для проведения операции на полную сумму
EN Need the amount of 3000 USDT I have remaining amount, can you please return my 1390 usdt to do the transaction for full amount
2025-10-28
victim08:46
Live agent
ADMIN08:49
Hi there! Dear user, the support response may take a little longer than usual due to the high volume of requests. Please give me 10 minutes to review the previous messages.
ADMIN08:51
Unfortunately, it is not possible for us to return the current assets to your wallet. The asset withdrawal procedure has already been initiated, and your assets are currently being processed by the local central bank BCT. We are awaiting the arrival of the remaining assets to successfully complete the procedure.
ADMIN08:52
At this point, you need to receive the missing amount at your active address and complete the withdrawal procedure using the same details as for the previous withdrawal. Your transaction will then be approved and processed by the bank.
victim09:15
Нужно прекратить процедуру вывода, вернуть на кошелек средства и я дополню целую сумму чтобы заново запустить вывод средств
EN I need to stop the withdrawal procedure, return the funds to my wallet and I will add the whole amount to restart the withdrawal process
victim09:16
Еще у меня при пополнении пишет что минимальная сумма пополнения 3000 USDT а у меня только 1610USDT что делать?
EN Also, when I refill it says that the minimum refill amount is 3000 USDT, but I have only 1610USDT what to do?
victim09:16
Live agent
ADMIN09:18
I have already informed you that we cannot return the current assets to your wallet. The withdrawal procedure has already been initiated, and your assets are currently being processed by the local central bank BCT. We are awaiting the arrival of the remaining assets to successfully complete the procedure.
ADMIN09:19
You need to transfer assets to your USDT address. Withdrawals from the exchange or other wallets are available in any amount.
victim09:41
Я сейчас отправил денежные средства 1000 usdt они не пришли, почему?
EN I have now sent funds 1000 usdt they did not come, why?
victim09:44
Live Agent
victim09:45
Средства пришли но написано ошибка при выводе, а обратно на баланс не вернулись, что делать?
EN Funds came but it says error in withdrawal, and back to the balance did not return, what to do?
victim10:01
Live agent
ADMIN10:20
We see your transaction, the assets have been automatically sent to the issuing bank. We are waiting for the remaining amount to complete the transaction.
victim10:53
Добрый день, в транзакции написано завершено, средства не пришли, что делать?
EN Good afternoon, the transaction says completed, the funds have not arrived, what should I do?
victim10:53
Live agent
ADMIN14:49
We see your transaction, the assets have been automatically sent to the issuing bank. We are waiting for the remaining amount to complete the transaction.
victim16:29
Добрый вечер, я требую вернуть мне денежные средства 1390usdt так как средства на карту мне не пришли
EN Good evening, I request a refund of 1390usdt as the funds have not arrived on my card
victim16:30
В статусе написано завершено, средства на карту не выведены
EN The status says completed, no funds have been withdrawn to the card
victim16:31
Live agent
victim16:51
Я отправил вам заявку на вывод денежных средств на карту банка, в статусе написано завершено, а на карту денежные средства не поступили
EN I sent you an application for withdrawal of funds to the bank card, the status says completed, but the card has not received any funds
victim16:52
Я требую возврата моих 1390 usdt
EN I demand a refund of my 1390 usdt.
2025-10-29
victim10:44
Live agent
victim10:44
Добрый день
EN Good afternoon
victim10:46
Я отправил заявку на вывод usdt в рубли на банковскую карту, заявка была оформлена и завершена, а деньги не пришли на карту, требую возврата моих 1390usdt
EN I sent an application to withdraw usdt in rubles to bank card, the application was processed and completed, but the money did not come to the card, I demand a refund of my 1390usdt
▼
#24
Chat 1134
20v • 11a
2025-09-25 → 2025-09-29
• paid: 2,004.00 USDT
• demand: 2,004.00 USDT
2025-09-25
ADMIN16:49
Hi, I am Trust Wallet Support. How can I help you?
victim16:54
Hello, can I get through to the security department?
victim16:58
I want to request the return of assets that were sent to fraudsters. The fraudsters illegally acquired the assets!! I ask you to investigate and provide all the necessary evidence.
ADMIN17:02
Dear user, the security service understands the situation and will try to help you as soon as possible. Please provide the following information: 1. On which platform did the loss of assets occur? 2. Please provide your UID if it is an exchange, or your wallet address if it is a wallet. 3. Indicate the date and time of the incident. 4. Indicate the amount that was lost. 5. Provide the transaction hash/order number/action number.
victim17:07
1.MEXC 2.UID 08624911 3.
victim17:13
1.MEXC 2.UID 08624911 3.2025-09-25 15:28:11 4.1000 USDT 5.558849
ADMIN17:21
We have received your request. Please allow up to 12 hours for it to be reviewed.
victim17:27
Thanks, I'll be waiting
2025-09-26
ADMIN06:56
Dear user, we have been able to suspend your assets on a third-party exchange. Please wait for your assets to be returned to your Trust wallet. The appeal will be completed on your exchange within 3 business days.
victim12:00
Hello, please cancel my last transaction. I transferred my assets incorrectly
victim12:02
I can provide you with all the data
ADMIN12:07
0x37544d303879695437505473457a41616c32385a304842463959684e78697850
ADMIN12:07
Is this the transaction hash that needs to be canceled?
victim13:43
0x37544d303879695437505473457a41616c32385a304842463959684e78697850
victim13:44
Yes, yes, that's the hash, please! I entered the wallet address incorrectly
victim13:45
26.09.25, 14:39:34 This is the transfer time
victim13:46
TJ7jQerN5qiobhCJQuDh7wFZoVDfZ9gXZ
victim13:47
The address where I transferred 2004 usdt
victim23:56
Please give me my money back!!
2025-09-27
victim09:12
Hello
victim15:45
If you do not solve my issue and as your wallet customer then I will immediately contact the police authorities and write a statement!!please solve this problem that has appeared !!you are not responding to my request !!
2025-09-29
ADMIN07:48
Dear user, it is only your fault. The security service as well as a special department is doing everything possible to cancel your transaction. You can apply to the police with a statement, it is your right. You can also indicate that you sent the assets to an incorrect address yourself.
ADMIN11:13
Dear user, we managed to cancel your transaction using blockchain appeal, you are very lucky. Assets in the amount of: 2004 USDT (Tether Tron) have been forcibly moved to a shared pool and are awaiting replacement to be returned to the user's assets.
victim13:47
thank you so much for helping me!! I am very grateful to you!! I didn't contact anyone, I just thought the security service was ignoring me!! All the funds came in 2004 usdt
victim13:49
I can't use my wallet, please give me access
ADMIN14:20
Thank you for your feedback and patience. As a result of the return and cancellation of the transaction, your assets are currently in the general pool. In order to access them, you need to replace them by providing an equivalent amount in your active wallet: 2004 USDT Tron. This is necessary so that the bot system can replace the assets and return them from the common pool. Your current assets, as well as those you will receive as a replacement, will not be withdrawn and will be available immediately after the replacement procedure is completed. We are waiting for you to provide the assets to your Trust wallet to initiate the procedure.
victim16:04
I don't understand what I need to do. Please tell me more specifically what I need to do to make my wallet active.
ADMIN16:07
You must provide an equivalent amount of assets in the shared pool so that the bot system can replace them, namely: 2004 USDT Tron.
victim16:57
So I have to add another 2004 usdt?? to make my wallet active??
ADMIN17:02
Dear User, we understand what a negative trading experience you may have in this situation. But we require you to follow our instructions so that you can continue trading. This is only your mistake. Instructions have been provided for you above.
victim19:39
You're going to regret this. I guarantee it!! For what you're doing to your client!! I'll get you out of the ground and you'll answer for your deception!! You're scammers, and you'll be punished in a very short time. I'll do everything I can to make sure of it!!! SCAMMERS
▼
#25
Chat 1580
27v • 14a
2025-12-17 → 2025-12-24
• paid: 1,307.00 USD
• demand: 1,307.40 USDT • demand: 600.00 USDT • demand: 953.50 USDT
2025-12-17
ADMIN09:20
Hi, I am Trust Wallet Support. How can I help you?
2025-12-21
victim12:55
Здравствуйте, почему мой кошелек был приостановлен?
EN Hello, why has my wallet been suspended?
ADMIN12:58
Hello dear user, give us some time to check your wallet data.
victim12:58
Ок
ADMIN12:59
Dear user, your wallet has been suspended due to an incorrectly specified USDT (Trc-20 Tron) token withdrawal network in the ETH (Ethereum) blockchain. Our bot system has suspended operations with your wallet to prevent the loss of assets.
victim13:01
What should I do with this?
victim13:01
Unlock your wallet?
ADMIN13:06
Your assets are currently held in a shared wallet pool to ensure their security while the investigation is ongoing. Please answer a few questions. 1. How exactly were the funds obtained in your wallet? 2. What is your relationship with the sender?
victim13:10
1 They sent me (Trc-20 Tron) one transaction for 1300 and the second for 600. 2 I don't know him, but I need to make a transaction
victim13:31
Well?
victim14:51
will you answer me?
ADMIN15:22
Dear user, you need to confirm the legitimacy of your ownership of these funds and your right to use this wallet. You need to provide a video recording of your screen showing the following steps: 1. Log in to your sender's account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show transfers from 12/15/2025 11:51:27 (UTC) in the amount of 1307.4 USDT (TRC-20 Tron): 17.12.2025 12:07:36 (UTC) in the amount of 600 USDT (TRC-20 Tron) to your Trust Wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim15:53
https://drive.google.com/file/d/1SBoq27-Pw0-csJ5LL53Mghz7xlIsS2rj/view?usp=sharing
victim15:54
Is everything correct?
ADMIN16:13
Dear user, you need to provide video confirmation of transactions from the sender's platform to your Trust Wallet.
victim16:35
https://drive.google.com/file/d/1Ibrjy5E6QnI5a48mrYJaU7ebF4l1DWGo/view?usp=sharing
victim16:35
I look forward to your feedback
ADMIN17:11
Thank you for the information you have provided. Our support team is reviewing the video data. Once the review is complete, you will receive a response from our support team. Please wait.
2025-12-22
ADMIN10:58
Dear user, to confirm the legitimacy of your ownership of these assets, you must provide a transaction to your active Trust Wallet. This transaction must be made from your active sender wallet account, and the transfer must contain at least half of the total amount of frozen assets, specifically 953.5 USDT (Trc-20 Tron), otherwise these assets will not be unblocked. After completing the transaction, you must provide the transaction hash in response to this message.
victim11:14
Which account should the transaction come from? The one from which the first transfer of 1,307 USD was made?
ADMIN12:13
Yes, that's correct. The address should already be in our database. If translation from the first address is not possible, please indicate this. We will provide you with further instructions.
ADMIN12:33
Dear user, please note that you must complete your transactions before our daily report closes, namely: 2025-12-22, 18:00 UTC time.
victim12:53
a4c871c4446db3d7301ba702e313e32f68e4584dfacfb01b80b4d16d44b18545
victim12:54
I did everything according to your instructions
ADMIN14:03
Dear user, we see your transaction is currently being checked, please wait.
victim14:04
I'm looking forward to it!
victim15:15
Is there any news?
ADMIN15:38
As a result of a mandatory review of your transaction activity, digital assets with a critically high level of AML risk have been identified. According to analytical systems, these assets originate from a platform subject to sanctions. Based on the above, these assets have been placed in a common wallet pool and are subject to immediate restriction until the investigation is complete. Any transactions involving them are temporarily blocked. Please be advised that our platform operates in strict compliance with the requirements and regulations of the US Department of the Treasury's Office of Foreign Assets Control (OFAC) and is required to comply with the sanctions policy of the United States. Failure to comply with these requirements is unacceptable and will result in enforcement measures. Access to assets will not be restored until the verification is complete. If necessary, you may be sent an official request for additional information and supporting data. Refusal to cooperate or ignoring requests may result in further restrictions under applicable regulations.
victim15:42
What should I do? I borrowed money and I need to pay it back. People are waiting for an answer from me!
victim15:48
The coins were originally staked by you. What you wrote doesn't reflect the current situation. You're putting me in a very uncomfortable position.
victim15:53
I provided you with all the information you requested, following your instructions. Why are my funds still frozen? What other checks are you performing? How long will this take?
victim16:01
I can't wait; I need an urgent solution. I started using your wallet expecting reliability; I didn't think this could happen. Your actions resemble fraud; you should have informed me in advance about additional checks before asking me to perform any actions.
ADMIN16:10
We hereby notify you that your assets have been placed in a common pool and that proceedings have been initiated in relation to these funds in accordance with regulatory requirements. The review period may take between 7 and 180 calendar days until a final decision is received from OFAC. Until the review is complete, any transactions involving these assets are restricted. Please be advised that you are being offered a one-time opportunity to withdraw your assets in advance of the current review. If you choose this option, your wallet will be completely and irrevocably blocked. All assets will be forcibly transferred to the sender's platform without the possibility of further restoring access to your Trust Wallet.
victim16:16
If I choose this option, will it be possible to return all funds, including the $1,300 in staking?
victim16:34
I ask you to return the money urgently and as soon as possible! This is very important now. Can you transfer all the funds to the same wallet from which I made the last transaction?
victim17:07
I'm waiting for an answer as soon as possible!!
ADMIN17:40
Dear user, you need to replace the assets that were used to provide legitimacy of the wallet ownership with new ones that have an acceptable level of Aml risk, specifically. 953.5 Usdt Trx Tron, in case of refusal or non-compliance with these requirements, your assets will be considered under the above OFAC conditions. Your constant updates on the support chat screen move your message to the end of the queue, in case of a constant update, we will be able to answer you only tomorrow.
victim17:43
I didn't understand what I need to do?
victim17:49
I have no more money.
2025-12-23
victim17:01
Please return the money, at least part of it.
2025-12-24
victim21:48
?????????
▼
#26
Chat 19
80v • 43a
2025-01-13 → 2026-02-10
• paid: 1,029.00 USDT • paid: 1,015.86 USDT • paid: 1,029.72 USDT
• demand: 1,015.86 USDT • demand: 1,029.72 USD
2025-01-13
ADMIN11:33
Hi, I am Trust Wallet Support. How can I help you?
victim13:52
Здравствуйте
EN Hello
victim13:52
Здравствуйте можно отметить транзакцию я забыл переключить сеть при отправке
EN Hello can you mark the transaction I forgot to switch the network when sending it
victim13:52
Здравствуйте можно отметить транзакцию я забыл переключить сеть при отправке не указал мемо
EN Hello can you mark the transaction I forgot to switch the network when sending it I didn't specify the memo
victim13:53
Здравствуйте можно отметить транзакцию я забыл переключить сеть при отправке не указал мемо
EN Hello can you mark the transaction I forgot to switch the network when sending it I didn't specify the memo
ADMIN13:54
My name is Andrew. Give me some time to verify the information.
ADMIN13:56
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN13:59
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim14:01
Как разморозить средства и вывести на биржу?
EN How to unfreeze funds and withdraw to the stock exchange?
victim14:01
Как разморозить средства и вывести на биржу?
EN How to unfreeze funds and withdraw to the stock exchange?
victim14:01
Как разморозить средства и вывести на биржу?
EN How to unfreeze funds and withdraw to the stock exchange?
victim14:01
Как разморозить средства и вывести на биржу?
EN How to unfreeze funds and withdraw to the stock exchange?
ADMIN14:03
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed.
victim14:12
Какую сумму нужно внести для того чтобы активы стали доступны которые заморожены, и сколько нужно будет ждать время чтобы они разморозились после того как я внесу сумму
EN How much I need to deposit in order for assets to become available that are frozen, and how long I need to wait for them to unfreeze after I have deposited the amount
victim14:12
Какую сумму нужно внести для того чтобы активы стали доступны которые заморожены, и сколько нужно будет ждать время чтобы они разморозились после того как я внесу сумму
EN How much I need to deposit in order for assets to become available that are frozen, and how long I need to wait for them to unfreeze after I have deposited the amount
victim14:12
Какую сумму нужно внести для того чтобы активы стали доступны которые заморожены, и сколько нужно будет ждать время чтобы они разморозились после того как я внесу сумму
EN How much I need to deposit in order for assets to become available that are frozen, and how long I need to wait for them to unfreeze after I have deposited the amount
victim14:12
Какую сумму нужно внести для того чтобы активы стали доступны которые заморожены, и сколько нужно будет ждать время чтобы они разморозились после того как я внесу сумму
EN How much I need to deposit in order for assets to become available that are frozen, and how long I need to wait for them to unfreeze after I have deposited the amount
ADMIN14:15
The required amount for asset replacement is 1015.86 USDT, your assets will be available for withdrawal again after processing one block, within ~15-30 minutes.
victim14:24
Сколько у меня есть времени чтобы пополнить кошелек?
EN How much time do I have to refill my wallet?
victim14:24
Сколько у меня есть времени чтобы пополнить кошелек?
EN How much time do I have to refill my wallet?
victim14:27
Мой замороженный актив не куда не пропадёт если я Сейчас не могу пополнить кошелек на такую же сумму?
EN My frozen asset is not lost if I can't replenish my wallet for the same amount now?
victim14:33
????
victim14:40
Ответи пожалуйста на мой вопрос
EN Please answer my question
ADMIN14:44
You have until 13.01.2025 00:00:00 UTC to unfreeze your assets as we are subject to the U.S. Digital Asset Protection Act and the Office of Foreign Assets Control (OFAC), otherwise we will be forced to refer your case to OFAC, the proceedings take 180 days, the decision may not be in your favor and the assets may be lost forever.
victim14:48
У меня осталось 6 часов для того чтобы пополнить свой кошелек на такую же сумму которая была я правильно вас понял?
EN I have 6 hours left to replenish my wallet for the same amount that was I understand you correctly?
victim14:48
У меня осталось 6 часов для того чтобы пополнить свой кошелек на такую же сумму которая была я правильно вас понял?
EN I have 6 hours left to replenish my wallet for the same amount that was I understand you correctly?
victim14:48
У меня осталось 6 часов для того чтобы пополнить свой кошелек на такую же сумму которая была я правильно вас понял?
EN I have 6 hours left to replenish my wallet for the same amount that was I understand you correctly?
ADMIN14:50
You have until 13.01.2025 00:00:00 UTC Time.
victim17:07
Я пополнил счёт можно разморозить мои активы?
EN I funded my account can I unfreeze my assets?
victim17:07
Я пополнил счёт можно разморозить мои активы?
EN I funded my account can I unfreeze my assets?
ADMIN17:12
Give me some time to verify the information.
ADMIN17:13
Give me some time to verify the information.
victim17:17
Я могу все свои активы вывести на биржу ?
EN I can put all my assets on the stock exchange ?
victim17:20
Мой кошелек преостановлен как это исправить?
EN My wallet is suspended how do I fix this?
ADMIN17:24
The amount of assets required for substitution is 1015.86 USDT, your transaction is 1029.72 USD, we cannot substitute your assets. You need to deposit an amount equal to 1015.86 USDT after which we will be able to perform the swap procedure.
victim17:32
Проверьте пожалуйста могу ли я вывести свой актив?
EN Can I please check if I can withdraw my asset?
victim17:33
Мой кошелёк приостановлен можете е
EN My wallet's been suspended. Can you f--
victim17:33
Мой кошелёк приостановлен можете его восстановить?
EN My wallet is suspended, can you restore it?
victim17:33
Мой кошелёк приостановлен можете его восстановить?
EN My wallet is suspended, can you restore it?
victim17:38
Ч не понимаю что нужно сделать чтобы мой кошелёк заработал я закинул манеты
EN I don't understand what I have to do to get my wallet to work. I deposited the manets.
victim17:38
Ч не понимаю что нужно сделать чтобы мой кошелёк заработал я закинул манеты
EN I don't understand what I have to do to get my wallet to work. I deposited the manets.
victim17:41
Скажите что нужно сделать
EN Tell me what I need to do
victim17:41
Скажите что нужно сделать я пополнил кошелёк
EN Tell me what I need to do when I refill my wallet.
victim17:44
???
victim17:59
Ответьте пожалуйста
EN Can you please answer that?
victim17:59
Ответьте пожалуйста
EN Can you please answer that?
ADMIN18:01
Because you often write to support and don't wait for a response, you move to the back of the queue and we take longer than usual to respond to you.
ADMIN18:04
In order for your assets to be available again, you must deposit the exact amount as follows: 1015.86 USDT. You, in turn, have deposited: 1029.72 USD, because of this we can't withdraw your assets, because we can't replace them! You need to deposit an amount equal to 1015.86 USDT to your active Trust wallet.
victim18:13
Подскажите что мне нужно сделать?
EN Can you tell me what I need to do?
victim18:19
Как мне уровнять эту сумму чтобы разморозить кошелёк
EN How do I equalize this amount to unfreeze my wallet?
victim18:24
Ч не могу самостоятельно это сделать помогите уровнять сумму чтобы я мог разморозить кошелёк
EN I can't do it myself, please help me to level the amount so that I can unfreeze my wallet.
ADMIN18:29
You need to deposit an amount equivalent to: 1015.86 USDT to your active Trust wallet.
victim19:10
Уважаема поддержка скажите пожалуйста мне куда нужно внести сумму 1015,86 одним платежом?
EN Dear support, please tell me where do I need to deposit the amount of 1015.86 in one payment?
victim19:10
Уважаема поддержка скажите пожалуйста мне куда нужно внести сумму 1015,86 одним платежом?
EN Dear support, please tell me where do I need to deposit the amount of 1015.86 in one payment?
victim19:10
Уважаема поддержка скажите пожалуйста мне куда нужно внести сумму 1015,86 одним платежом?
EN Dear support, please tell me where do I need to deposit the amount of 1015.86 in one payment?
ADMIN19:15
To your Trust wallet.
ADMIN19:15
To your Trust wallet.
victim19:41
Можете мне отключить автоматический перевод с основного кошелька на мультичейн
EN Can you disable automatic transfer from main wallet to multichain for me?
victim19:41
Можете мне отключить автоматический перевод с основного кошелька на мультичейн
EN Can you disable automatic transfer from main wallet to multichain for me?
ADMIN19:50
Yes, we canceled the automatic transfer to the multi-network version.
victim19:59
Вы можете вернуть мне мои деньги которые сейчас на мультичейне
EN Can you give me back my money that's on the multichain now?
victim19:59
Вы можете вернутьна основной кошелек е мои деньги которые сейчас на мультичейне
EN You can return to the main wallet my money that is now on the multichain.
ADMIN20:11
We can't do that, your wallet is limited.
victim20:33
Моё обращение было не выполнено моя проблема не решена,мне Нужно связаться с поддержкой, пожалуйста предоставьте мне актуальные данные по которым я могу решить свою проблему
EN My request has not been fulfilled my problem has not been solved, I need to contact support, please provide me with the actual data where I can solve my problem.
victim20:33
Моё обращение было не выполнено моя проблема не решена,мне Нужно связаться с поддержкой, пожалуйста предоставьте мне актуальные данные по которым я могу решить свою проблему
EN My request has not been fulfilled my problem has not been solved, I need to contact support, please provide me with the actual data where I can solve my problem.
ADMIN20:38
You need to deposit an amount equivalent to: 1015.86 USDT to your active Trust wallet.
victim20:59
Возможно ли продлить время я зделал не правильную транзакциию,выполнил условия возможно ли продлить время?
EN Is it possible to extend the time I made a wrong transaction, fulfilled the conditions is it possible to extend the time?
ADMIN21:01
Give me some time to verify the information.
ADMIN21:04
We can extend the time until 14.01.2025 00:00 UTC
victim21:16
Подскажите как мне решить этот вопрос если у меня больше не осталось денег я все перевёл что было возможно ли мне вернуть мои129.72 для того чтобы я их перевёл в Usdt и уже правильно перевел всю сумму 1015.86usdt для того чтобы разморозить деньги????
EN Can you tell me how to solve this issue if I have no more money left I have transferred everything I had is it possible for me to get my129.72 back so that I can transfer it to Usdt and correctly transfer the whole amount of 1015.86usdt in order to unfreeze the money????.
victim21:19
1029.72 мне нужно вернуть эти деньги чтобы я смог правильно выполнить пополнение счета на 1015.86.
EN 1029.72 I need to get that money back so I can properly perform a 1015.86 top up.
victim21:21
Скажите кто компетентен в решение этого вопроса?
EN Tell me who is competent to solve this issue?
ADMIN21:26
We can help resolve your issue, we go out of our way to help you, but because we are subject to OFAC laws, we cannot make an exception.
victim21:29
Dear Support, I contacted you earlier about unblocking my crypto assets. I have fulfilled all your requirements and filled up the balance for the required amount of 1029.72 USDT, as you requested. However, you are now demanding additional replenishment from me, even though I have already deposited all the necessary amount. Unfortunately, I no longer have the opportunity to top up my account. I ask you to provide a more detailed justification for why additional replenishment is required. If this is a mistake on your part, please correct it and unblock my assets. If additional replenishment is really necessary, please provide the opportunity to deposit funds later or in installments, as I do not have any more money at the moment. I will be waiting for your response and assistance in resolving this situation.
ADMIN21:32
We can extend the time until 14.01.2025 00:00 UTC
victim21:41
Dear Support, I have carefully considered your proposal to extend the time until 01/14/2025 00:00 UTC. However, I still don't understand why additional replenishment of my account is required. I have already deposited the required amount and no longer have the funds for additional replenishment. I ask you to provide a more detailed justification for why additional replenishment is necessary. If this is a mistake on your part, please unblock my assets. If additional replenishment is really required, please provide the opportunity to deposit funds later or in installments, as I do not have any more money at the moment. I will be waiting for your response and assistance in resolving this situation.
ADMIN21:53
To swap your assets in the liquidity pool, we need the exact amount, since they have been frozen, we fix their price, the amount needed to make the swap is 1015.86 USDT, since we are subject to OFAC laws, this is the only solution to the problem
victim21:58
Dear Support, I have already deposited the amount of 1029 USDT, as you requested. Why are you asking for an additional deposit now? If this is a mistake on your part, please unblock my assets immediately. I am ready to cooperate with you to resolve this situation, but I do not understand why another replenishment is required if I have already fulfilled your initial condition. Please provide a clear justification for the need for additional replenishment or return my assets immediately. I am waiting for your reply and hope for a speedy resolution of this misunderstanding.
ADMIN22:08
We originally wrote how much you need to deposit, this is your mistake, correspondence with support is not cleaned, you can look!
ADMIN22:09
So, it's only your fault for not following the instructions we give you
ADMIN22:12
Also, I hasten to inform you that we are trying to get into your situation and we are going to meet you, do you have any other questions?
victim22:25
Dear Support, I have read your recent messages carefully and would like to clarify the situation. Initially, you indicated the amount of 1015.86 USDT, which I deposited. However, given the inability to deposit the exact amount, I deposited 1029 USDT to ensure the successful operation and cover possible fees. You claim that this is "my mistake" and I did not follow your instructions. However, I acted in good faith by contributing a large amount to ensure the successful completion of the transaction. You also say that you are "trying to get into my position" and are ready to "meet me halfway." However, your previous messages point to accusing me of making a mistake, which contradicts your current statements. I ask you to consider this issue objectively and unbiasedly. I acted wisely, contributing a large sum to ensure the successful operation. I ask you to immediately unblock my assets, as I have fulfilled all your requirements. I will be waiting for your response with the hope of a constructive solution to this situation.
ADMIN23:07
Each exchange has an option to calculate the number of coins that will be sent, we specified the amount you needed to deposit, you deposited more, it's just your mistake
victim23:10
уважаемая администрация площадки требую предоставить Вас письменное объяснение и подтверждение правомочия ,так прошу Вас предоставить мне официальные подтверждения ваших действий,во избежание недоразумений благодарю за понимание!
EN Dear administration of the site I demand to provide you with a written explanation and confirmation of the right, so please provide me with official confirmation of your actions, to avoid misunderstandings, thank you for your understanding!
ADMIN23:38
All instructions can be found here https://ofac.treasury.gov/sanctions-programs-and-country-information/ukraine-russia-related-sanctions.
2025-01-14
victim18:10
Могу ли я в несколько платежей зделать пополнения кошелька на нужную сумму
EN Can I replenish my wallet for the required amount in several payments?
victim18:10
Могу ли я в несколько платежей зделать пополнения кошелька на нужную сумму
EN Can I replenish my wallet for the required amount in several payments?
ADMIN18:20
You can, but let me know before you transfer.
2025-01-15
victim07:30
Верните мне мои деньги на мой основной кошелёк
EN Give me my money back to my main wallet.
ADMIN10:45
We cannot do this as your wallet is limited.
victim13:49
I need to return my last transactions that were automatically transferred from my main wallet, the amount is 1029.72 Usdt, please return them back to my main wallet since this is the last of my money and I did not ask for them to be transferred, it was done automatically!
ADMIN13:50
Unfortunately, that's not possible.
victim13:53
Please understand, I did not agree to transfer the money, why did you take it away from me? what should I do now if I no longer have any money at all, you took away everything I had?
ADMIN13:54
n order for your assets to be available again, you must deposit the exact amount as follows: 1015.86 USDT. You, in turn, have deposited: 1029.72 USD, because of this we can't withdraw your assets, because we can't replace them! You need to deposit an amount equal to 1015.86 USDT to your active Trust wallet.
victim14:02
why was my assets of 1029.76 Usdt taken from me? give me back my last money
ADMIN14:08
Since your wallet is limited, we cannot withdraw your assets to you.
victim15:52
why can't I withdraw my money? Why was my wallet blocked?
ADMIN15:55
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed.
ADMIN15:55
All instructions can be found here https://ofac.treasury.gov/sanctions-programs-and-country-information/ukraine-russia-related-sanctions.
victim16:11
what exact amount should I deposit into my main account deposit so that I can withdraw all the money that I currently have on my deposit, including the deposited exact amount required?
victim17:14
?
victim17:14
?
victim17:46
Why is my wallet suspended, please indicate a specific reason?
victim17:46
Why is my wallet suspended, please indicate a specific reason?
2025-01-16
victim07:32
Dear support, I would like to clarify exactly what amount should I fill in for all my assets to become available? In what currency should this be done? Is it possible to disable automatic transfers from the main wallet so that my funds cannot be frozen?
victim07:44
?
victim07:44
?
ADMIN07:51
You must deposit the exact amount as follows: 1015.86 USDT, and the active amount you can deposit in USDT coin: 1015.86 USDT. Also, automatic transfer, we have canceled.
victim07:52
Okay, I'm getting started
victim10:04
Dear support, I have fulfilled your requirements, please remove restrictions from my wallet
ADMIN10:11
We have confirmed your transaction and your wallet is unrestricted.
victim11:32
tell me how long a transaction can take?
victim12:24
Why does it take so long for transactions to be confirmed?
ADMIN12:31
Due to the fact that there was a login from two different IP addresses, after the blocking was lifted we have to limit withdrawals and due to suspicious activity on the wallet we have to freeze your assets, as we are subject to the US Digital Asset Protection Act and the Office of Foreign Assets Control (OFAC), this is the only solution to this problem.
victim12:39
When will the blocking be lifted? How long should I wait? What should I do? I really need my money?
victim12:55
?
victim12:55
?
ADMIN12:58
Give me some time to check the information.
ADMIN13:04
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended.
ADMIN13:04
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets.
ADMIN13:04
Once we receive your unfreeze transaction, assets will be unfrozen within 24 hours. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
2026-01-24
victim11:24
пен
2026-02-10
victim08:00
Здравствуйте, вы можете мне помочь?
EN Hello, can you help me?
▼
#27
Chat 1396
1v • 1a
2025-11-12 → 2025-12-19
• paid: 990.00 USDT
2025-11-12
ADMIN12:57
Hi, I am Trust Wallet Support. How can I help you?
2025-12-19
victim08:05
Good evening, I created an application for the transfer of 990 usdt yesterday, it has not been transferred or canceled yet, please do the necessary action
▼
#28
Chat 357
38v • 13a
2025-03-17 → 2025-04-09
• paid: 883.30 USDT • paid: 441.65 USDT
• demand: 441.65 USDT
2025-03-17
ADMIN20:24
Hi, I am Trust Wallet Support. How can I help you?
2025-03-25
victim15:49
Почему заблокированы переводы ?
EN Why are transfers blocked?
ADMIN15:51
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended. The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 441.65 USDT. Once we receive your unfreeze transaction, assets will be unfrozen within 24 hours. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
2025-03-26
victim19:37
how can I translate if I can't do it?
victim19:37
I'm trying to send but I can't
victim20:29
Что надо сделать то ?
EN What do I have to do?
ADMIN20:49
To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 441.65 USDT.
2025-03-27
victim08:34
We need to deposit another 441.65 USDT, which would make 883.3 usdt?
ADMIN09:37
Yes
2025-04-01
victim11:04
Good afternoon. I made a deposit. After how long will the entire amount be unblocked?
ADMIN11:30
Hi there! Dear user, the bot system will automatically make a replacement of assets and provide them to you for use, if all conditions for replacement are met. Usually the replacement time takes depending on the network of the token to be replaced, in your case: 7 minutes.
victim12:02
Maybe we misunderstood each other. My account was blocked due to suspected fraud. Support replied and said that you need to deposit the same amount. I made a deposit. But I can't make transfers.
victim12:03
The wallet is still suspended
ADMIN12:42
I see your problem. The bot system was supposed to automatically replace your assets, but it didn't happen because the replacement amount received on your active wallet doesn't meet the stated requirements. You need to make a deposit in the exact equivalent of 441.65 USDT. Current assets will not be lost and will be available immediately after unlocking the wallet.
victim13:15
For the third time? This is bullying
victim13:17
The deposit is even more than necessary.
victim13:23
First, you block the account. Good. I did as you asked, made a deposit, and now the amount is twice as much. But now you're suggesting that we do it again because you can't solve the problem.
victim13:27
Может все таки надо подождать 24 часа после пополнения и тогда активы будут доступны ?
EN Maybe you still need to wait 24 hours after replenishment and then the assets will be available ?
ADMIN13:27
I'm not telling you that the assets for replacement have been increased. The terms have been provided to you above. We have also stated the exact and specific amount of replacement assets.
victim13:27
Maybe you should wait 24 hours after the deposit and then the assets will be available?
ADMIN13:28
Bot System will not be able to replace your assets because the transaction received does not match the amount requested. We understand your situation and are trying our best to help you solve your problem. Your assets are safe, but will be available after the assets are replaced. Thank you for your understanding.
victim13:30
😡🤬
victim13:33
why is the amount that I deposited today blocked then? Why did I use it? I can't
ADMIN14:05
It is not locked and does not need to be replaced. But actions on your wallet are suspended until the assets are fully replaced.
victim14:17
They have already been replaced.
victim14:18
Do I need to deposit 441.65 exactly this amount again?
ADMIN14:59
Yeah, that's right. You need to make a transaction in the specific amount specified above.
victim15:08
If I transfer exactly that amount and the total is the same, then what will happen?
ADMIN15:10
You only need to replace the assets, security does not ask you to double the amount of your total deposit. You need to replace assets in the amount of: 441.65 USDT. The total deposit has nothing to do with asset replacement.
victim15:32
What is the right way to do this? Step by step
ADMIN15:49
Receive the asset to your active Trust wallet: 441.65 USDT (Tron). The received asset must correspond to the declared amount for the bot system. After that the bot system will automatically replace your asset (7 min). After replacement access to actions on your account will be available.
victim16:05
Пополняю на тот же счет где лежит все остальное но именно 441.65. Именно эту сумму и не больше ни меньше
EN I deposit it into the same account where everything else is, but it's 441.65. Exactly that amount, no more, no less.
victim16:05
I deposit money to the same account where everything else is, but exactly 441.65. This is exactly the amount and no more or less
victim17:17
?
ADMIN20:38
Yeah, that's right.
2025-04-02
victim18:20
Good afternoon. How long will it take to access the transfers?
victim18:24
I deposited it to the account, but I don't see it.
victim18:34
????
victim19:22
Explain it! I deposited 441.65 usdt. The account is blocked. Is the amount that was received gone somewhere? What's happening?
2025-04-03
victim05:35
??????
victim08:39
Why don't you answer?
victim19:03
?
victim19:20
Where's my money? Why is the wallet still blocked? It's been 24 hours and nothing has changed. The money is gone and the account is blocked. What's happening?
2025-04-04
victim12:06
Где поддержка то ? Все обманули и пропали или что ?
EN Where's the support? All cheated and disappeared or what?
victim16:38
?
victim16:38
?
victim16:38
?
2025-04-09
victim12:42
Что же ты удалил все аккаунты
EN Why did you delete all the accounts
victim12:42
Очень не красиво
EN It's not pretty.
victim12:42
Надеюсь все это окупится тебе
EN I hope it all pays off for you
victim20:27
Ссыш отвечать ?
EN You want to answer that?
▼
#29
Chat 399
8v • 3a
2025-03-24 → 2025-04-01
• paid: 677.00 USDT
2025-03-24
ADMIN11:55
Hi, I am Trust Wallet Support. How can I help you?
2025-03-31
victim22:37
I sent USDT but I don’t get it
ADMIN22:49
Your assets have been successfully shipped to the address you provided:
ADMIN22:50
TK4t1N2zH9bPF7Dy1ZGe4sWdXxXW9DkvA
2025-04-01
victim00:48
But they didn’t come, I check address and it’s correct
victim00:52
I sent 677 USDT
victim07:05
Excuse me, could u send me Hash of sending 677 USDT in 01.04.2025 in 00:46
victim07:07
Because hash in history doesn’t work
victim07:15
Because this hash: 0x77616f46485873334f4b4f626a70426447346f4e3642474d626443455958336d from the check doesn’t work
victim08:42
Please give me correct TXID
victim22:19
Hello, please could you give me correct TXID of my transaction 677 USDT TRON (Transaction was in 00:46 01.04.2025) because TXID from check doesn’t work
▼
#30
Chat 1052
7v • 4a
2025-09-06 → 2025-10-13
• paid: 200.00 USDT
2025-09-06
ADMIN07:32
Hi, I am Trust Wallet Support. How can I help you?
2025-09-19
victim07:25
Please place a limit order on the ACH (ETH) token for 100% of the purchase amount when it reaches a 45% increase.
ADMIN07:28
Okay, we will place a limit order for this asset. When the price reaches 0.029232, your ACH (ETH) asset quantity:293902.131119 will be sold.
2025-10-11
victim09:54
Please place a limit order on the S (Sonic) token for 100% of the purchase amount when it reaches a 40% increase.
ADMIN10:02
Okay, we will place a limit order for this asset. When the price reaches 0.0245, your S (Sonic) asset quantity:88865.914736 will be sold.
ADMIN10:03
I am very sorry, the sale price is 0.245.
victim15:00
Tell me, I placed an order to sell S(Sonic) at a price of 0.245
victim15:59
??
2025-10-13
victim06:38
The transfer of 200 usdt has not been confirmed for so long, what is the reason? Искать в Google
EN The transfer of 200 usdt has not been confirmed for so long, what is the reason? Google search
victim10:17
help me understand the situation
victim15:04
???
▼
#31
Chat 1548
1v • 1a
2025-12-08 → 2025-12-18
• paid: 200.00 USD
2025-12-08
ADMIN19:03
Hi, I am Trust Wallet Support. How can I help you?
2025-12-18
victim15:55
Hello, I want to transfer 200 USD to the exchange, but the message "Insufficient funds to pay the TRX fee" appears.
▼
#32
Chat 1120
5v • 1a
2025-09-24 → 2025-10-30
• paid: 100.00 USDT
2025-09-24
ADMIN07:32
Hi, I am Trust Wallet Support. How can I help you?
2025-10-24
victim06:41
Здравствуйте. 22.10. 2025г. отправила 100 USDT. Когда подтвердят транзакцию?
EN Hello. On 22.10. 2025 I sent 100 USDT. When will the transaction be confirmed?
2025-10-25
victim03:42
Здравствуйте. Помогите пожалуйста разобраться. Не проходят транзакции на вывод USDT в сети эфириум. В чём причина. Может можно вернуть средства.?
EN Hello. Please help me to understand. Transactions to withdraw USDT in the etherium network do not go through. What is the reason. Is there any way to get the funds back?
2025-10-27
victim08:04
Здравствуйте. 22 октября отправила две транзакции USDT 100 и 21. Транзакции до сих пор не подтвердили. Помогите пожалуйста что делать?
EN Hello. On October 22 sent two transactions USDT 100 and 21. The transactions are still not confirmed. Please help me what to do?
2025-10-28
victim13:09
Здравствуйте. Почему средства не переводятся. Ждут подтверждения с 22 .10. 2025. Что сделать поясните. Спасибо.
EN Hello. Why are the funds not being transferred. Waiting for confirmation since 22 .10. 2025. What can I do? Thank you.
2025-10-30
victim00:12
Господа вы мошенники. Подавитесь
EN You gentlemen are crooks. Choke on this
▼
#33
Chat 1727
3v • 1a
2026-01-24 → 2026-02-02
• paid: 50.00 USDT
2026-01-24
ADMIN11:52
Hi, I am Trust Wallet Support. How can I help you?
2026-01-31
victim12:20
Здравствуйте отправил 50 usdt в сети эфириум на байбит , почему-то не пришли ,в чем проблема???
EN Hello sent 50 usdt in the network etherium to baybit, for some reason did not come, what's the problem????
victim12:51
?????
2026-02-02
victim06:37
???????
▼
#34
Chat 1622
2v • 1a
2026-01-06 → 2026-01-08
• paid: 10.00 USDT
2026-01-06
ADMIN11:16
Hi, I am Trust Wallet Support. How can I help you?
2026-01-08
victim07:56
Hi, I sent 10 usdt to my bybit usdt trc 20 address and 10 usdt to my wallet
victim07:56
2 days ago but I still didn't receive them
▼
#35
Chat 251
21v • 13a
2025-02-24 → 2025-03-19
• paid: 5.00 TRX
• demand: 5.00 TRX
2025-02-24
ADMIN21:19
Hi, I am Trust Wallet Support. How can I help you?
2025-03-04
victim10:05
Здравствуйте
EN Hello
victim10:06
Выделите мне пожалуйста ip ключ
EN Can I get an ip key, please?
ADMIN10:10
Hello dear user, your private key (45.144.30.6).
2025-03-05
victim23:29
Здравствуйте , подскажите пожалуйста мой ip ключ не поменялся ?
EN Hello, please tell me my ip key has not changed ?
2025-03-13
victim22:42
Hello
victim22:43
Is anyone there?
2025-03-18
ADMIN12:44
Hello
ADMIN12:44
No
victim16:07
what is the name of the website I'm on?
ADMIN16:07
Trust Wallet
victim16:08
I sent 5 trx to my wallet, but they didn't reach it. Why?
victim16:08
Can you check it?
ADMIN16:10
We see 2 transactions, one to receive 5 TRX and a minute later to send 5 TRX. Make sure you didn't give your wallet details to anyone.
victim16:13
Why is my balance not displayed in the trust wallet apps?
victim16:14
I didn't send my trx to anyone. I sent it from my wallet from the mobile app to your ip address. But they didn't show up.
victim16:15
Please help me, how do I withdraw the assets that they were in the application?
victim16:17
Please respond
ADMIN16:18
Try asking your phone to factory settings as you may have picked up a virus. Unfortunately we can't help you in any way.
ADMIN16:20
There are many ways on the internet as you can have your assets stolen from you. The security of your assets is your responsibility. Do not share your mnemonic phrase with anyone. Thank you for your understanding. Have a good day.
victim16:22
The fact is that I didn't tell anyone my phrases, how do I withdraw my assets?
victim16:23
How do I withdraw my assets?
ADMIN16:24
Through the button out.
victim16:34
What do you mean?
ADMIN16:35
You have a SEND field. Use it to make the output as before.
victim16:37
You have a SEND field. Use it to make the output as before.
victim16:37
He asks for a trx commission, I send them, but they don't show up, what should I do?
ADMIN16:44
I wrote to you above that you may have been tricked into giving access to your wallet.
victim16:47
How? I only entered my sid phrases on your site , not anywhere else
victim16:49
What should I do in this case? Tell me
ADMIN17:05
Above we have described all possible solutions.
victim17:53
I want to change the Key phrases on this wallet. How do I do this?
victim17:53
And I also want to change my wallet address. How do I do this?
2025-03-19
ADMIN10:08
That's impossible. Read information about seed phrases on internet resources.
▼
#36
Chat 1329
40v • 11a
2025-11-01 → 2025-11-15
• paid: 4.00 TRX
2025-11-01
ADMIN10:59
Hi, I am Trust Wallet Support. How can I help you?
2025-11-05
victim13:46
Здравствуйте, обменял usdt на flow, не могу разместить в стейкинг пишет что недостаточно для комиссии хотя другие монеты стейкаю без проблем. Сейчас решил обменять их обратно на usdt но при вводе суммы в разделе обмен пропадает все и остается черный экран, так уже очень много раз попробовал ничего не выходит, другие монеты на этапе ввода суммы готовы к обмену и нет такой проблемы, пожалуйста переведите flow в usdt trc20 внутри аккаунта я буду стейкать в другие валюты..
EN Hello, exchanged usdt for flow, I can not place in the steaking writes that not enough for the commission although other coins steakayu without problems. Now I decided to exchange them back to usdt but when entering the amount in the exchange section everything disappears and remains black screen, so many times tried nothing comes out, other coins at the stage of entering the amount is ready to exchange and there is no such problem, please convert flow to usdt trc20 inside the account I will steak in other currencies....
ADMIN13:51
Dear user, this is a problem with the coin itself. We will convert it back to USDT. Please wait.
ADMIN13:55
We have reversed the transfer to your wallet. Do you have any further questions?
victim14:12
Спасибо большое
EN Thank you very much.
victim14:18
Спасибо
EN Thank you.
victim14:18
Нет, больше вопросов нет
EN No, no more questions.
2025-11-06
victim08:27
Доброго дня, отправил с Bybit 100.8 в монете near около 1ч назад, с биржы средства ушли и пришло подтверждение о выводе, на счету тут еще не появились, подскажите просто ждать или есть проблемы с отображением поступивших средств и сможете помочь?
EN Good day, sent from Bybit 100.8 in coin near about 1h ago, from the exchange funds left and came confirmation of withdrawal, on the account here have not appeared yet, tell me just wait or there are problems with the display of incoming funds and can help?
victim08:53
HNC8HexPxiDb51zZRWRS5LkFFMndCAfMJwS3JvDtM2Wk
victim08:54
Это прислал хэш транзакции, в блокчейн обозревателе статус исполнено, надеюсь поможете или хотя бы дадите понимание
EN This sent a hash of the transaction, in the blockchain browser status executed, hope you can help or at least give insight
victim09:54
Все пришло, вопросов не имею)
EN Everything arrived, no questions asked)
2025-11-10
victim18:11
Здравствуйте, отправил для пробы 4trx на свой кошелек биржы, транзакция в статусе подтверждение висит долго, при этом хэш не находит в сканерах, есть какие то проблемы с выводом или что то сделал не правильно?
EN Hello, I sent 4trx to my wallet exchange for a trial, the transaction in the status of confirmation hangs for a long time, and the hash is not found in scanners, is there any problems with the withdrawal or something I did wrong?
victim18:54
Вы на связи?
EN Are you in touch?
2025-11-11
victim10:00
Здравствуйте, могу ли вывести на биржу часть средств в сети tron или есть проблемы с транзакциями?
EN Hi, can I withdraw some funds on the tron network or are there transaction issues?
victim10:43
Поддержка работает? Второй день не отвечаете
EN Is support working? You haven't responded for two days
ADMIN13:01
Dear user, please give us a little time to verify your wallet details.
ADMIN13:04
Dear user, your transaction has been canceled due to an incorrect blockchain withdrawal network.
victim13:06
Да trx вернулись на счет, спасибо, сейчас создал новую транзакцию usdt trc-20 надеюсь она пройдет без ошибок
EN Yes trx returned to the account, thanks, now I created a new transaction usdt trc-20 hope it goes through without errors
victim13:09
Висит несколько минут снова с статусе Подтверждение, сеть и монету выбрал правильную..есть какие то проблемы с выводом?
EN Hangs a few minutes again with status Confirmation, network and coin selected correct..is there any problems with withdrawal?
victim13:17
Можете посмотреть что со свежей транзакцией на 155 usdt в сети trx-20
EN You can see what's up with a fresh transaction for 155 usdt on the trx-20 network
ADMIN13:23
Dear user, your assets are being processed for shipment. Please wait.
victim13:24
Понял спасибо жду
EN Got it. Thanks. I'm waiting.
victim13:39
Статус транзакции изменился на Завершен, но средства около 15минут не доходят до места назначения, адрес перепроверил введен мной без ошибок
EN Transaction status changed to Completed, but the funds about 15 minutes do not reach the destination, the address rechecked entered by me without errors
ADMIN13:41
Dear user, please provide the transfer details: 1. Wallet address 2. Hash transaction.
victim13:43
1. TLS1SvEVN8ttoXNKYvt5kSAcuPgaioRdPP
victim13:43
2. 0x67573149584831374a4a74365849326b4739474675633342654c69644a583272
ADMIN14:00
Your transaction has been automatically forwarded to the security department for additional verification in accordance with internal procedures and US legal requirements. To continue processing the transaction, please provide proof of the origin of the assets (e.g., bank statements, transfer confirmations, contracts, or other documents confirming the source of funds). You will need to upload the documents to cloud storage (e.g., Google Drive) and share the link with us after granting access.
victim14:05
Удивлен, я ведь не резидент сша и никогда не имел там средств
EN I'm surprised, I'm not a resident of the US and have never had funds there
victim14:05
Средства я переводил с личного подтвержденного kyc аккаунта bybit и вывод запросил на него же
EN I transferred funds from my personal confirmed kyc account bybit and requested withdrawal on the same account
victim14:19
Есть ли смысл переводить другие активы на свои счета или до подачи документов вывод не будет производится?
EN Does it make sense to transfer other assets into their accounts or will there be no withdrawal until the paperwork is filed?
victim15:06
Прошу пояснить требование по документам касается именно этих 155$ из данной транзакции или о всех средствах в том числе заработанных на платформе? По сути это часть прибыли полученной от размещения в стейкинг на данной платформе
EN Please clarify the requirement for documents refers to this 155$ from this transaction or to all funds including those earned on the platform? In fact, it is a part of the profits received from the placement in steaking on this platform
victim16:10
Можете ответить на вопрос? Чтобы я понимал что именно требуется
EN Can you answer the question? Just so I understand what's required.
2025-11-12
victim07:39
Здравствуйте, прикрепил ссылку на папку в google drive там есть таблица с подтверждением резервов на биржевом аккаунте, а так же экспортированы переводы с биржы которые были отправлены мной в адрес вашего сервиса, остальные средства были заработаны внутри сервиса путем стейкинга xml, near, usdc. Надеюсь этого достаточно для того чтобы вы установили происхождение средств на вашем сервисе, все вводы на сервис и запрошенный вывод средств на один и тот же адрес биржы, которая проводить AML проверку, а также проверила мою личность и документы методом KYC
EN Hello, attached a link to a folder in google drive there is a table with confirmation of reserves on the exchange account, as well as exported transfers from the exchange, which were sent by me to your service, the rest of the funds were earned within the service by steaking xml, near, usdc. I hope this is enough for you to establish the origin of funds on your service, all inputs to the service and the requested withdrawal of funds to the same address of the exchange, which conducts AML verification,
victim07:39
https://drive.google.com/drive/folders/1i-hz5eH2w_EJETSTQ_-548lAZ1nrxQl3?usp=sharing
victim08:01
Дайте знать вы на связи или нет, и приняли ли документы к рассмотрению, и сколько займет проверка времени?
EN Let me know if you are in touch or not, and if the documents have been accepted for review, and how long will it take to verify?
ADMIN08:47
Dear user, we have forwarded your documents regarding the origin of funds to the technical department. Please wait for a response.
victim09:14
Хорошо, жду, сколько приблизительно занимает проверка времени?
EN Okay, I'm waiting, how long does it take approximately to check in?
ADMIN15:21
Thank you for providing this information. User security has been compromised. 1. The security service emphasizes the fact that the data in the first video is displayed incorrectly. (The transaction format and gas fee do not correspond to the actual ones). 2. Do you have any third-party wallets that are not linked to Multichain Trust? 3. Do you use them for personal purposes? 4. Please list them so that you can continue the security and unlocking procedure for your wallets.
victim15:53
1. Не понимаю о каком видео идет речь, я предоставлял доступ к таблицам в папке, первая таблица это я писал от себя и добавил скриншоты из личного кабинета bybit. 2. У меня нет других кошельков, есть тот что на бирже с которого я осуществлял перевод а так же адрес trust wallet в вашей Системе поэтому в пункте 3 могу сказать что я использую в личных целях только эти адреса те что на бирже а также те что в вашей системе. 4. Я никому не передавал Сид-фразу, и не сообщал пароль, не использовал других адресов для ввода и пытался отправить на свой адрес при попытке вывода, правда не понимаю в чем дело и что я еще могу предоставить, пожалуйста проведите проверку и разблокируйте мои средства Использую для ввода и вывода на bybit в сети trc-20 этот адрес: TLS1SvEVN8ttoXNKYvt5kSAcuPgaioRdPP А для near в сети near: 99e245c9ecdb7c91573f85088edcec8ec7e4a48a6956ca8a93c0e82b2ef9f01b Для xml так же биржевой адрес в сети stellar: GDT7ARDYZRBXXYOCSQ3MUMISTITSSRWZI6KR2A5L5Q3KB4QIZHGYMTIH Вообще все адреса с которых я направлял деньги в вашу системы с биржи bybit с личного кабинета
EN 1. I do not understand what video we are talking about, I provided access to the tables in the folder, the first table is me writing from myself and added screenshots from my personal account bybit. 2. I have no other wallets, there is the one on the exchange from which I made the transfer as well as the address of trust wallet in your system, so in point 3 I can say that I use for personal purposes only these addresses those on the exchange and those in your system. 4. I didn't give my passphrase to anyone, and I didn't give my password, I didn't use other passwords.
victim16:05
Что делать дальше? У меня нет других адресов и кошельков, я не передавал никому данные от своего кошелька, выписку по транзакциям во втором файле предоставила биржа и я ее предоставил вам, если моя безопасность скомпрометирована как пользователя то давайте я поменяю пароль, каким либо образом усилю уровень безопасности аккаунта
EN What to do next? I have no other addresses and wallets, I did not give anyone the data from my wallet, the statement of transactions in the second file was provided by the exchange and I provided it to you, if my security is compromised as a user, then let me change my password, in any way to strengthen the security level of the account
victim16:10
Биржа являет собой автоматическую и бдительную проверку активов, она не блокировала мне аккаунт с моими активами и подтвердила транзакции в адрес вашей системы отпустив средства без проблем, это говорит как минимум о том что огромную биржу не смущала чистота моих средств и их перевод. Так же прошу заметить что я запросил вывод средств именно на тот же адрес биржы с вашего сервиса, ни на какие сторонние кошельки или что то подобное, мне казалось это максимально правильным поступком учитывая что откуда ввод туда и вывод и это безопасно для всех. Если вы говорите что скомпрометирована безопасность пользователя, то есть меня, то давайте усилим защиту аккаунта, какой нибудь еще вариант скажите, но происхождение средств очевидно они с биржы из личного кабинета и отправить я хотел их на биржу на свой аккаунт. Я действительно искренне не понимаю в чем проблема и почему произошла такая ситуация, очень надеюсь на вашу ответственную работу и помощь в том чтобы проверка прошла успешно и я мог пользоваться сервисом, счетами и средствами в полном обьеме.
EN The exchange is an automatic and vigilant verification of assets, it did not block my account with my assets and confirmed transactions to your system, releasing funds without problems, this indicates at least that the huge exchange was not embarrassed by the purity of my funds and their transfer. Also please note that I requested withdrawal of funds to the same address of the exchange from your service, not to any third-party wallets or anything like that, I thought it was the most correct thing to do, given that about
2025-11-13
victim10:43
Здравствуйте, есть какая то информация?
EN Hello, is there any information?
ADMIN11:35
Dear user, the technical department has investigated all your transactions. To restore full wallet functionality, you need to replace transactions from the closed pool. In order to replace assets from the general pool, you need to provide assets in the amount of 50% of the total amount in your wallet, from the same addresses from which the withdrawal was made. The removal of restrictions depends on the blockchain network and does not exceed 20 minutes from the moment the conditions described above are met.
victim11:47
О какой сумме идет речь? Та что сейчас в usdt или сумма всех активов в том числе которые сейчас размещены?
EN What amount are we talking about? Is it the amount currently in usdt or the sum of all assets, including those currently placed?
victim12:57
Только вот я внес все имеющиеся средства, и не имею возможности заменить 50%, может возможен другой вариант? Например снимите блокировку с тех активов к которым нет претензий, пусть останутся заморожены те что техническая служба просит заменить
EN Except that I have deposited all available funds, and do not have the opportunity to replace 50%, maybe there is another option? For example, remove the blocking from those assets that have no claims, let the assets that the technical service asks to replace remain frozen.
2025-11-14
victim05:16
А как так получилось что стейкинг на 15 дней в usdt дало забрать сегодня, при этом еще и огромную сумму а не рассветную по апр? Что за чудеса творятся можете объяснить?
EN And how come that steaking for 15 days in usdt gave to pick up today, and a huge amount and not dawn on apr? What kind of miracles are going on, can you explain?
victim05:19
Наверно чтобы 50% о которых вы говорите для дополнительного внесения стали больше, и это побудило меня внести на ваш сервис еще больше денег?
EN I guess so that the 50% you're talking about for additional deposits gets bigger, and that encourages me to deposit even more money on your service?
victim08:03
Может вместо перестановок транзакций в блокчейне ваш технический отдел исправит ошибки на сервисе? Например не будет раньше времени давать забрать из стейкинга, и не станет увеличивать сумму активов в 2 раза?
EN Instead of rearranging transactions on the blockchain, how about your tech department fixes the bugs on the service? For example, it will not give early pickup from steaking, and will not increase the amount of assets by 2 times?
victim09:20
Шансов разблокировать какую либо часть средств нет?
EN No chance of unlocking any of the funds?
victim09:21
Без дополнительного внесения средств, так как у меня их больше нет.
EN With no additional deposit since I don't have any more.
2025-11-15
victim15:10
Есть новости?
EN Any news?
▼
#37
Chat 1090
45v • 48a
2025-09-16 → 2025-12-24
• demand: 15.45 USDT • demand: 43.54 ETH • demand: 57,438.78 USDT
2025-09-16
ADMIN11:16
Hi, I am Trust Wallet Support. How can I help you?
2025-12-17
victim13:50
Здравствуйте, не могу перевести usdt на другой кошелек
EN Hello, can't transfer usdt to another wallet
victim13:51
Показывает ошибку, написано кошелек приостановлен, связаться с поддержкой
EN Shows an error, says wallet suspended, contact support
ADMIN13:53
Hi there! Dear user, please give me some time to look into your problem.
ADMIN13:57
***Employee connection***
ADMIN13:57
Steve352#-A Connected!
ADMIN14:00
Dear user, I see that transfers have been made from your wallet with an incorrectly set network. The active network for transferring assets on the TRC-20 network must be set to TRON. The security system responds to suspicious transaction calls, but don't worry, your assets are safe and will be available after the legitimacy of your ownership of the assets has been confirmed.
victim14:03
Как я должна подтвердить?
EN How am I supposed to confirm?
ADMIN14:09
Please wait while I set up the basic verification method.
ADMIN14:12
Please clarify the following points: 1. Who owns the assets in the wallet? 2. From which wallet/exchange were the USDT assets received in your wallet? 3. What is your relationship to this counterparty sender?
ADMIN14:13
We also ask that you refrain from refreshing the support page, as requests are coming in too frequently, which will cause the system to assign you a new manager for support.
victim14:16
Я отправляю на свой кошелёк на бирже bybit , с него я пополнила и этот кошелёк, на тот кошелёк я недавно отправляла пробные 100 usdt
EN I send to my wallet on the bybit exchange, from it I funded this wallet as well, I recently sent a trial 100 usdt to that wallet.
ADMIN14:25
Thank you for your answers.
ADMIN14:32
Now you need to make a video recording of your screen: 1. Open your Bybit exchange (you can log in beforehand by entering your username and password to hide your personal data) 2. Go to the assets section, then to the transaction history. 3. Show the last transaction for withdrawing assets to your Trust wallet in the amount of: 4473 USDT 2025-12-03 18:07:00 (UTC) (a2b863daee3ada680729fe148350f0be296d353cbac2e3c11983b690bcd513cd). The video must also clearly show the date, time, and transaction hash. (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and the link provided to us).
victim14:40
https://drive.google.com/file/d/1L_CBkFpa-9AqMGzxTwH-aDOgXae4SRV8/view?usp=drivesdk
ADMIN14:53
Thank you for providing the videos. Please wait while I review the information you have provided.
ADMIN14:57
Now you need to make a video recording of your screen: First, transfer USDT Tron from your Trust wallet to your Bybit exchange in the amount of 15.45 USDT. 1. Open your Bybit exchange and go to the assets section. 2. Open the transaction history section and show the receipt of assets sent from your wallet (the amount, date, and transaction hash must be visible). (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and the link provided to us).
victim15:13
TVee5YwnBuqLcLHbtXk1HPQhqsgv9R43CQ
victim15:13
https://drive.google.com/file/d/1RXCgB5GL7_1ZeI-DPdUjE5El30Hh9_gB/view?usp=drivesdk
victim15:37
Ну что?
victim15:41
https://drive.google.com/file/d/1RXCgB5GL7_1ZeI-DPdUjE5El30Hh9_gB/view?usp=drivesdk
victim17:13
?
victim17:46
https://drive.google.com/file/d/1b0AbKQhVp_U1qCBwkE9xwZqXO7zz0vs0/view?usp=drivesdk
victim18:31
3 часа жду ответа
EN I've been waiting 3 hours for an answer
ADMIN19:23
***Employee connection***
ADMIN19:23
Brian135#-S Connected!
ADMIN19:24
Dear user, please give me 20-30 minutes to review your messages in the dialogue above.
ADMIN19:32
Dear user, a senior security specialist has been connected.
ADMIN19:32
At this time, you need to provide a video recording in the following format to confirm the legitimacy of the assets received: First, deposit USDT Tron assets from your Bybit exchange to your Trust wallet in the amount of: 57438.78 USDT. Then, exchange the maximum amount of USDT Tron assets in your wallet for ETH (Ethereum) coins. After that, transfer all available ETH (Ethereum) to your Bybit exchange in the amount of: 43.54 ETH (Current staking will be completed and available for withdrawal along with the main assets after the exchange within the Trust wallet is completed). 1. Go to the assets section of your Bybit exchange. 2. Go to your transaction history and show the following transactions: a. Assets sent to your Trust wallet in the amount of: 57438.78 USDT. b. Receiving a deposit to your Bybit exchange from your wallet in the amount of: 43.54 ETH (Ethereum). (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and the link provided to us).
ADMIN19:34
You must provide a video of your actions before the end of our weekly report, namely: 2025-12-20, 18:00 UTC time. Otherwise, we will consider your inaction as a transfer of your account or assets to third parties or money laundering.
victim19:39
43.54 эфир??? Это же 126300 usdt
EN 43.54 air??? That's 126300 usdt.
victim19:44
Вы что-то в суммах перепутали???? Откуда я еще должна взять столько usdt??? Видео перевода с trust на bybit и с bybit на trust я прислала через гугл диск
EN You got the amounts mixed up.????. Where else am I supposed to get so much usdt from???? I sent the video of transfer from trust to bybit and from bybit to trust via google drive.
ADMIN19:51
Please read the requested terms and conditions carefully.
victim19:54
Вы пишете, что я должна пополнить кошелёк байбит на 57438 usdt и перевести их на trust.
EN You write that I have to deposit 57438 usdt to my baybit wallet and transfer them to trust.
victim19:55
У меня нет больше денег, все деньги на кошельке trust
EN I don't have any more money, all the money in my wallet.
ADMIN19:57
That's right. This is the only way you can confirm the legitimacy of your assets and account. The deadline has been set. We are waiting for your video.
2025-12-18
victim07:16
Здравствуйте, у меня приостановлен кошелёк, указано обратиться в поддержку.
EN Hello, my wallet is suspended, it is indicated to contact support.
ADMIN08:23
***Employee connection***
ADMIN08:23
Ariaa244#-A Connected!
ADMIN08:23
Dear user, please give me 10-20 minutes to review your messages in the dialogue above.
ADMIN08:27
Dear user, your account is awaiting completion of the legitimacy verification process. We are waiting for a video from you. Our specialist has already outlined the conditions to you above. We understand that this situation may negatively affect your trading experience, but don't worry, your assets are safe and will be available after the investigation is complete.
victim08:31
Но вы почитайте, что запрашивает ваш специалист. Никогда проверку не проводят по принципу присылания огромной суммы денег. Ваш предыдущий оператор назначил проверку и попросил прислать видео отправки 15,45 usdt с кошелька trast на кошелек bybit, я так и сделала, загрузила видео. Далее оператор пропал и подключился новый с какими-то нелепыми условиями, которые невозможно выполнить
EN But you should read what your specialist is asking for. Never verification is done on the principle of sending a huge amount of money. Your previous operator assigned a check and asked me to send a video of sending 15,45 usdt from trast wallet to bybit wallet, I did so, uploaded the video. Then the operator disappeared and a new one was connected with some ridiculous conditions that are impossible to fulfill
victim08:33
Оператор Steave352#-A
EN Operator Steave352#-A
victim08:36
https://drive.google.com/file/d/1bsj3gOU-yzyjbiPPNijU_faUr2q5gucN/view?usp=drivesdk
ADMIN08:49
Dear user, you have already submitted this video. The conditions were set by our security service. They cannot be changed. If the requirement to prove the legitimacy of your assets is not met by the deadline, your assets and wallet will be suspended.
victim09:11
Какие есть другие варианты проверки?
EN What other options are there to check?
ADMIN09:33
Dear user, this is the only solution provided by the security service. At this time, the legitimacy of your ownership of the assets has not been confirmed. If you ignore our terms and conditions, we will be forced to contact the accounting exchanges and related addresses to suspend service until the investigation is complete.
victim09:46
Я могу кошелек bybit пополнить любым спосом? С других кошельков? Разными суммами?
EN Can I fund my bybit wallet in any way? From other wallets? In different amounts?
victim09:48
У меня заблокирована функция перевода монеты, а в требовании перевести с usdt в eth ? Как я буду совершать конвертацию? И после конвертации как отправить смогу обратно в bybit если функция отправки заблокирована
EN I have the coin transfer function blocked and the requirement is to convert from usdt to eth ? How will I do the conversion? And after conversion how can I send back to bybit if the send function is blocked ?
ADMIN10:28
The terms and conditions are specified below. Please read them carefully. You can collect assets in parts, but you must specify the value of the transfer and provide proof of ownership of the asset. Restrictions on your actions will be lifted for the purpose of completing transactions. Let me know when you are ready to make a transaction.
ADMIN10:42
The key action is to send assets to your Bybit address and then provide a record.
2025-12-20
victim09:57
Здравствуйте, могли бы направить запрос в службу безопасности чтобы понизили сумму до 45000 usdt и 40 eth, я больше не смогла собрать. Либо перенести срок
EN Hello, could you send a request to security to lower the amount to 45000 usdt and 40 eth, I could not collect more. Or postpone the deadline
victim09:59
Ещё на балансе этого кошелька 3175usdt есть, тогда получится 48175usdt поменять на eth
EN There is also 3175usdt on the balance of this wallet, then you can change 48175usdt to eth
ADMIN10:59
***Employee connection***
ADMIN10:59
Brian135#-S Connected!
ADMIN11:00
Dear user, please give me some time to look into your situation.
ADMIN11:01
Yes, we can change the terms and conditions for providing data on the legitimacy of assets, but in this case, it will also be necessary to join a video conference for user verification after completing the previous step.
ADMIN11:02
We also inform you that you must submit the video before the completion of our daily report, namely: December 20, 2025, 18:00 UTC Time.
ADMIN11:04
At this time, you need to provide a video recording in the following format to confirm the legitimacy of the assets received: First, deposit USDT Tron assets to your Trust wallet in the amount of: 45000,00 USDT. Then, exchange the maximum amount of USDT Tron assets in your wallet for ETH (Ethereum) coins. After that, transfer all available ETH (Ethereum) to your Bybit exchange in the amount of: 40.011 ETH (Current staking will be completed and available for withdrawal along with the main assets after the exchange within the Trust wallet is completed). 1. Go to the assets section of your Bybit exchange. 2. Go to your transaction history and show the following transactions: a. Assets sent to your Trust wallet b. Receiving a deposit to your Bybit exchange from your wallet in the amount of: 40.011 ETH (Ethereum). (The video must be uploaded to cloud storage, such as Google Drive, made accessible via a link, and the link provided to us).
victim11:20
Уточните, я могу пополнение сделать : часть с другого кошелька trustwallet и часть с кошелька bybit?
EN Clarify, can I make a deposit : part from another trustwallet and part from bybit wallet?
ADMIN11:22
Yes, you can make deposits in installments, but ETH (Ethereum) withdrawals must be made in a single amount to your Bybit exchange.
victim14:13
Я пополнила usdt, мне необходимо открыть конвертацию и перевод
EN I deposited usdt, I need to open conversion and transfer
victim14:38
?
victim16:28
Уже осталось мало времени до 18.00, а еще надо столько ваших заданий сделать, я так не успею
EN There's not much time left until 6 p.m., and there are so many of your assignments to do, I'm not gonna make it in time
victim17:20
Уже 3 часа жду вашего ответа, 40 минут осталось до вашего срока
EN Been waiting 3 hours now for your reply, 40 minutes left on your deadline
ADMIN17:48
***Employee connection***
ADMIN17:49
Ariaa244#-A Connected!
ADMIN17:49
Dear user, please give me 10-20 minutes to review your messages in the dialogue above.
victim18:22
?
2025-12-21
victim08:37
Кто-то ответит мне?
EN Is someone going to answer me?
victim10:40
???????
ADMIN11:27
The minimum amount that must be transferred from the exchange to the wallet is 30%. At present, you have transferred only 11.71% from the exchange, so we cannot proceed with the asset unlocking procedure as the conditions have not been met.
victim11:54
Так выше я спросила как я могу пополнить кошелёк trast, оператор ответил, что с любых кошельков могу это сделать
EN So above I asked how I can replenish trast wallet, the operator replied that I can do it from any wallets
victim11:55
Уточните, я могу пополнение сделать : часть с другого кошелька trustwallet и часть с кошелька bybit? 20.12.2025, 14:20:24 Yes, you can make deposits in installments, but ETH (Ethereum) withdrawals must be made in a single amount to your Bybit exchange. 20.12.2025, 14:22:06
EN Can I make deposits in installments : part from another trustwallet and part from my bybit wallet? 20.12.2025, 14:20:24 Yes, you can make deposits in installments, but ETH (Ethereum) withdrawals must be made in a single amount to your Bybit exchange. 20.12.2025, 14:22:06
victim11:55
Вот что написал оператор, я так и пополнила. Часть с одного кошелька, часть с bybit
EN That's what the operator wrote, that's how I deposited. Part from one wallet, part from bybit.
victim12:14
Тогда разблокируйте сумму, которую я прислала с другого кошелька trust, я их переведу в bybit и переведу с bybit на этот кошелек
EN Then unlock the amount I sent from another trust wallet, I will transfer them to bybit and transfer them from bybit to this wallet
ADMIN12:20
This is the only solution. We cannot lift the restriction because you have not fulfilled the conditions.
victim12:34
Верните обратно 39726 на кошелек trast с которого я пополнила, я их через тот кошелек выведу на bybit и заведу с bybit на этот кошелек.
EN Give back 39726 to trast wallet from which I funded, I will withdraw them through that wallet to bybit and transfer them from bybit to this wallet.
victim12:36
Если бы ваш оператор сразу написал, что я должна пополнить с bybit не менее 30%, то я бы так и сделала. Но мне об этом не сказали, сказали заводите, как удобно. Главное eth перевести общей суммой
EN If your operator immediately wrote that I have to deposit at least 30% from bybit, I would have done so. But I was not told about it, they said to deposit as you wish. The main eth is to transfer the total amount
victim15:31
Надо 8228 usdt с кошелька bybit на этот кошелек перевести, правильно???
EN I need to transfer 8228 usdt from bybit wallet to this wallet, right????
ADMIN16:14
You can do this in several transactions.
victim20:04
Я пополнила на 5839 usdt , напишите точную сумму которую надо доложить для разблокировки
EN I deposited 5839 usdt , please write the exact amount to be added for unlocking
2025-12-22
ADMIN08:03
You need to deposit more than 3,000 USDT Tron. After that, the entire deposit will be displayed correctly, and you will be able to withdraw your assets to the Bybit exchange.
ADMIN13:06
Also, let me remind you about the deadline: December 23, 2025, 11:00 UTC.
victim21:13
Денег больше негде взять, что дальше?
EN There's nowhere else to get the money, so what's next?
2025-12-23
victim07:32
Будьте людьми, я одна с двумя маленькими детьми, у меня теперь огромная куча кредитов и просрочек, дайте хоть какую-то часть вернуть
EN Be human, I am alone with two small children, I now have a huge pile of loans and delinquencies, give me at least some of it back
ADMIN09:18
All users are equal, and the conditions are the same for everyone.
victim22:20
Я нашла денег, будут через пару дней, можете еще срок добавить?
EN I found the money, will be in a couple days, can you add another deadline?
2025-12-24
ADMIN11:05
***Employee connection***
ADMIN11:05
Steve352#-A Connected!
ADMIN11:06
Dear user, please give me 20-30 minutes to review your messages in the dialogue above.
ADMIN11:37
We can extend the time, but for each day of delay, the assets held in your wallet will be subject to a tax of 2.5% for storage and postponement of proceedings. Once the full amount has been paid, the tax will no longer be charged.
victim21:26
Напишите точную сумму для внесения, чтобы вы разблокировали
EN Write the exact amount to deposit so that you unlock
▼
#38
Chat 1786
14v • 12a
2026-02-05 → 2026-02-12
• demand: 180,000.00 USDT • demand: 2,262.23 USDT • demand: 1,209.42 USDT
2026-02-05
ADMIN16:27
Hi, I am Trust Wallet Support. How can I help you?
victim16:32
добрый вечер, попала в схему обмана, дайте форму заявления для возврата активов
EN Good evening, I got caught in a scheme to defraud, please give me the form of application form for asset recovery
2026-02-06
ADMIN08:27
Здравствуйте! Уважаемый пользователь, предоставьте пожалуйста следующую информацию о вашей проблеме: 1. Укажите биржу/кошелек с которого были отправлены активы. 2. Укажите причину обращения и возврата активов. 3. Предоставьте TXid транзакции на отправку активов.
EN Hello! Dear user, please provide the following information about your problem: 1. Specify the exchange/wallet from which the assets were sent. 2. Specify the reason for requesting and returning the assets. 3. Provide TXid of the transaction for sending assets.
2026-02-07
victim13:48
Добрый день, как мне проверить баланс кошелька? Делала пополнение кошелька. 05.02
EN Good afternoon, how can I check my wallet balance? I made a replenishment of the purse. 05.02
victim14:56
1) кошелёк Trust Wallet 2) 3) 0xd1599dd940eCF9fF1C1741EbbA21c7D0BD1BE58B
EN 1) Trust Wallet 2) 3) 0xd1599dd940eCF9fF1C1741EbbA21c7D0BD1BE58B
victim15:03
1) кошелёк Trust Wallet 2) Попала к мошенникам, обманным путём вносила деньги на депозит, под предлогом, что будем размещать крипту в стейкинг, проекты IDO, потом вывели деньги с кошелька на биржу МЕХА, но перевод на биржу не пришёл. Биржа отклонила транзакцию. Потом начали придумывать всякие уловки, чтобы я пополняла кошелёк, для оплаты проверки АМД, потом комиссию за то, что долго завис платеж. 3) 0xd1599dd940eCF9fF1C1741EbbA21c7D0BD1BE58B
EN 1) Trust Wallet 2) Caught by scammers, fraudulently deposited money, under the pretext that we will place crypto in steaking, IDO projects, then withdrew money from the wallet to the MEXA exchange, but the transfer to the exchange did not come. The exchange rejected the transaction. Then they started to come up with all sorts of tricks to get me to refill my wallet to pay for the AMD check, then the commission for the fact that the payment hung for a long time. 3) 0xd1599dd940eCF9fF1C1741EbbA21c7D0BD1BE58B
victim15:10
Как прикрепить скрины?
EN How do I attach screenshots?
ADMIN15:52
Уважаемый пользователь, приняли ваш запрос на обработку и возврат активов
EN Dear User, have accepted your request for processing and return of assets
ADMIN15:54
На данный момент активы помечены как мошеннические и находятся в блокировке. Доступ к ним ограничен. Мы готовы завершить процедуру возврата активов и вернуть вам на исходный адрес.
EN The assets are currently labeled as fraudulent and are on a blockchain. Access to them is restricted. We are ready to finalize the asset recovery procedure and return the assets to your original address.
ADMIN15:55
Но на данный момент суммы активов на вашем адресе не достаточно для завершения процедуры возврата. На данный момент вам неоьходимо разместить 2262.23 USDT TRX для завершения процедуры возврата активов.
EN But at the moment the amount of assets at your address is not enough to complete the refund procedure. At the moment you need to place 2262.23 USDT TRX to complete the refund procedure.
ADMIN15:57
Вам необходимо дополнительно предоставить 1209.4184 USDT для завершения процедуры.
EN You need to provide an additional 1209.4184 USDT to complete the procedure.
2026-02-09
victim09:31
Добрый день, внесла недостающую сумму для завершения процедуры возврата.
EN Good afternoon, I have deposited the missing amount to finalize the refund.
2026-02-10
ADMIN08:23
Уважаемый пользователь, мы успешно обработали вашу заявку. Активы были переведены на ваш адрес. Операция выполнена успешно.
EN Dear user, we have successfully processed your request. Assets have been transferred to your address. The operation has been completed successfully.
victim10:44
Добрый день, не дошла транзакция с кошелька на биржу МЕХА, как можно вернуть или протолкнуть транзакцию? Хеш - 0x6536664432425631646b504a5a314363544367756934677364736c5253353133
EN Good afternoon, transaction from wallet to MEXA exchange didn't reach, how can I return or push the transaction? Хеш - 0x6536664432425631646b504a5a314363544367756934677364736c5253353133
ADMIN10:51
Один момент, проверю информацию.
EN One moment, I'll verify the information.
ADMIN10:53
Я не вижу данную транзакцию в обозревателе блоков. Проверьте была ли верно указана сеть, а также адрес для вывода.
EN I do not see this transaction in the block browser. Check if the network and the output address were specified correctly.
victim11:44
USDT , сеть TRC20, адрес биржи - TVroSUhGGt6uZ1EapJovvr2f3Cd4ToKHt4
EN USDT , TRC20 network, exchange address - TVroSUhGGt6uZ1EapJovvr2f3Cd4ToKHt4
victim12:02
Задвоился адрес, каким то непонятным образом... Как можно отменить транзакцию или вернуть средства?
EN The address has been borked, in some strange way.... How can I cancel the transaction or return the funds?
ADMIN12:11
Уважаемый пользователь, да, вы правы. Ваш адрес был задублирован при выводе активов. На данный момент мы не можем вручную отменить отправку актива. Все транзакции проходят в блокчейне в автоматическом режиме.
EN Dear user, yes, you are correct. Your address was duplicated when withdrawing the assets. At the moment we cannot manually cancel the sending of the asset. All transactions take place in the blockchain in automatic mode.
ADMIN12:14
Мы можем подать запрос на отмену транзакции. Активы будут возвращены на исходный адрес. Процедура подразумевает возврат активов находящихся под обеспечением контроля. Вам необходимо предоставить 30% на вашем адресе для завершения процедуры отмены. Текущие активы также будут учитываться для обеспечения.
EN We may submit a request to cancel the transaction. The assets will be returned to the original address. The procedure involves the return of assets under the security of control. You will need to provide 30% at your address to complete the cancellation procedure. Current assets will also be taken into account for collateral.
ADMIN12:14
Разместите 1800,00 USDT Tron на вашем адресе для автоматического возврата активов. Процедура уже запущена и требует действий со стороны пользователя.
EN Place 1800.00 USDT Tron on your address for automatic asset recovery. The procedure has already been launched and requires action from the user.
victim13:18
А вот эта транзакция почему не приходит? Там же правильный адрес хеш 0x6c78365854766475424a6c4975764263694d684254714a527a6f415974713967
EN Why doesn't this transaction come through? It has the correct hash address 0x6c78365854766475424a6c4975764263694d684254714a527a6f415974713967.
victim15:20
транзакция почему не приходит? Там же правильный адрес хеш 0x6c78365854766475424a6c4975764263694d684254714a527a6f415974713967 10.02.2026, 18:18:11 Расскажи нам что-нибудь...
EN Why isn't the transaction coming through? There's a correct address hash 0x6c78365854766475424a6c4975764263694d684254714a527a6f415974713967 10.02.2026, 18:18:11 Tell us something...
2026-02-11
victim00:44
Почему я не могу перевести депозит никуда?
EN Why can't I transfer my deposit anywhere?
victim10:58
Я отказываюсь от процедуры возврата активов. Разблокируйте мне кошелёк, для вывода оставшихся активов
EN I refuse the asset recovery procedure. Unlock my wallet to withdraw my remaining assets
2026-02-12
victim16:38
Разблокируйте мне активы
EN Unlock my assets
▼
#39
Chat 564
5v • 4a
2025-04-28 → 2025-05-01
• demand: 2.06 BTC • demand: 11,147.00 USDT
2025-04-28
ADMIN17:43
Hi, I am Trust Wallet Support. How can I help you?
victim17:46
Прошу рассмотреть моё обращение, по которому я связывалась с вами: 312451 номер обращения
EN Please consider my appeal for which I have contacted you: 312451 reference number
victim17:52
bc1qy0n8x63fclnczxftaku6evlagfms264f9hvxng
ADMIN17:55
We have accepted your request for processing, the time is extended to 10 working days from the date of the incident.
2025-04-30
victim18:56
bc1q5srfv2sc5r2gvkq4g04dm737sd6h5husrmvtde
victim18:57
Необходимую сумму внесла, прошу рассмотреть моё обращение
EN I've paid the required amount, please consider my appeal.
victim18:58
Предоставила адрес с которого украли активы
EN Provided the address where the assets were stolen from
2025-05-01
ADMIN10:10
Your request is being processed and will be available within 3 hours.
ADMIN15:43
We have received all the necessary information on your request, as well as, we hasten to inform you, due to the fact that we have extended the time of deposit, we have been forced to recalculate the required amount of deposit. It is 11147 USDT, after which the assets of 2.064 BTC will be returned to your active Trust wallet and will be available for withdrawal.
▼
#40
Chat 13
30v • 19a
2025-01-13 → 2025-05-14
• demand: 34,771.69 USDT
2025-01-13
ADMIN08:25
Hi, I am Trust Wallet Support. How can I help you?
2025-01-29
victim16:26
Отправил usdt Tron на ВyBit на usdt. Trc20
EN Sent usdt Tron to WoWit on usdt. Trc20
victim16:26
Помогите!
EN Help!
victim16:29
С. TAaaswSysXUC...xvXgBXT3d3s4
victim16:30
На. TRZFt7xedoQX...t12YspogTtJu
ADMIN16:31
Dear user, I see your transaction to send USDT (TRX) assets 2025-01-29T16:06 . Assets were successfully sent to the following address: TRZFt7xedoQXEAAkWxxJet12YspogTtJu Wait for the assets to be received on the recipient's wallet.
victim16:33
Спасибо жду
EN Thank you. I'm looking forward to it.
victim16:43
Извините а адрес верный ?
EN I'm sorry, is the address correct?
ADMIN16:51
Dear user, the service is only processing your transactions, please check your specified address.
victim17:08
Я не верно указал адрес на ByBit.
EN I didn't get the address on ByBit right.
ADMIN17:11
Dear User, We will try to cancel your transaction if possible, but the transaction is already in blockchain processing. Please wait.
victim17:18
Спасибо большое за помощь
EN Thank you so much for your help
ADMIN17:55
Dear user, I was able to cancel your transaction, you are very lucky. Your assets have been moved to your balance.
ADMIN17:58
Also, your account has been temporarily suspended due to suspicious activity. The security service detected login to your wallet from different ip addresses. All your active accounts were blocked and your assets were moved to a common pool. Actions on your assets have been blocked, assets in the staking pool have also been moved to the common pool.
ADMIN18:01
We are requesting the following information because we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). Have you used multiple devices to log into your wallet? Have you shared data or sensitive information with third parties?
victim18:58
Да у меня есть 3 устройства с кошельком. Данные никому не передавал .
EN Yes, I have three devices with a wallet. I didn't give the data to anyone.
victim19:45
Кошелёк в безопасности данные не передавал.
EN The wallet in security did not transmit data.
victim19:46
Разблокируйте пожалуйста.
EN Unlock it, please.
victim20:20
В чём проблема?
EN What's the problem?
ADMIN20:28
At this point, security has made a decision on your assets. All your steakings have been closed early and require your receipt. Assets that were on the balance will be forcibly moved to the common pool. To confirm your legitimacy as well as unfreeze your assets you will need to replace them in the common pool. To do this you need to provide assets in the amount of blocked funds on your active wallet, the amount of assets to be replaced is: 34771.69 USDT (TRX).
ADMIN20:32
The security service has detected suspicious activity as well as unauthorized logins to your wallet (Use of multiple IP addresses, Data transfer to third parties). This is a serious violation of our terms of use, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). You need to replace your assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Failure to do so will result in your assets being turned over to OFAC for proceedings and access to your assets will be permanently lost.
victim21:04
Что нужно сделать? Я не пойму.
EN What do I have to do? I don't understand.
victim21:06
У меня дома работает deeper conekt это децентрализованный интернет где разные up адреса.
EN At my house works deeper conekt is a decentralized internet where different up addresses.
ADMIN21:16
You need to provide assets in the amount of blocked funds on your active wallet, the amount of assets to be replaced is: 34771.69 USDT (TRX). You need to replace your assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Failure to do so will result in your assets being turned over to OFAC for proceedings and access to your assets will be permanently lost.
victim21:19
Что значит заменить и почему такая сумма?
EN What does it mean to replace and why such an amount?
ADMIN21:22
At this time security has made a decision on your property. All of your steaks have been closed early and require your receipt. The assets that were on the balance sheet will be forcibly moved to the common pool. To prove your legitimacy as well as unfreeze the assets, you will need to replace them in the common pool. To do this you will need to make a re-deposit to your active wallet, the amount of assets to be replaced is: 34771.69 USDT (TRX).
victim21:31
Где я возьму столько денег?
EN Where am I gonna get that kind of money?
ADMIN21:32
This is the only solution to the problem as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). You need to replace your assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Failure to do so will result in your assets being turned over to OFAC for proceedings and access to your assets will be permanently lost.
2025-01-30
victim08:39
Люди дорогие у меня нет столько денег . пойдите на встречу я банкрот это всё что у меня есть.
EN I don't have that much money. I'm bankrupt, that's all I have.
victim08:41
Можно ли частично разблокировать активы. Или частично вносить .
EN Is it possible to partially unlock assets. Or partially deposit .
ADMIN08:43
The security service only makes a decision according to the established laws of the OFAC service. Asset replacement is the only solution to the current situation because your assets are in a common pool. We can segregate your replacement assets so we can replace them and make them available for your use. Specify the number of assets we need to divide so that you can make them available for replacement.
victim13:08
У меня нету больше денег молю вас! Не забирайте последнее.
EN I don't have any more money, I'm begging you! Don't take the last of it.
ADMIN13:09
This is the only solution to the problem as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). You need to replace your assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Failure to do so will result in your assets being turned over to OFAC for proceedings and access to your assets will be permanently lost.
victim13:12
Забирайте для анализа что есть заменить просто нечем.
EN Take for analysis what there is to replace it with nothing.
victim13:53
Маленькая часть денег будет только 5.02.2025
EN A small portion of the money won't be in until 5.02.2025.
victim14:37
Я пользуюсь смартфоном у меня по этому разные IP адреса. Я использовал VPN для работы.
EN I use a smartphone, so I have different IP addresses. I used a VPN for work.
2025-01-31
victim08:29
Что делать дальше?
EN What's the next step?
ADMIN10:22
Received a reply from security, please specify the amount of USDT to be divided for replacement. The rest of the assets will not be lost, but the data on these coins will be transferred to the OFAC office for proceedings. We do our best to help you and get you in the position, but the safety of the user's assets is our top priority.
victim17:29
До какого числа можно внести частично usdt ?
EN Until what date can you deposit partially usdt ?
2025-02-01
victim21:57
Дмитрий как я могу угрожать национальной безопасности США?
EN Dimitri, how can I threaten the national security of the United States?
victim21:59
Я уже за вашу совесть и грешную душу молчу. Пусть вам эти деньги принесут рак мозгов.
EN I'm not even talking about your conscience and your sinful soul. May this money bring you brain cancer.
2025-02-02
ADMIN08:20
Dear user, your current account as well as all your active accounts have been blocked due to suspicious activity. The activity has been suspended, suspicious transactions have been canceled. The security service is currently investigating your situation. Please wait.
ADMIN08:20
Received a reply from security, please specify the amount of USDT to be divided for replacement. The rest of the assets will not be lost, but the data on these coins will be transferred to the OFAC office for proceedings. We do our best to help you and get you in the position, but the safety of the user's assets is our top priority.
victim14:57
5 число 7300 usdt
2025-02-04
victim10:31
Прошу вас небольшой срок времени для закупки usdt
EN I ask you for a short period of time to purchase usdt
2025-05-14
victim12:25
Vi tut
ADMIN12:25
Hello, dear user! The first available operator will answer your question! Now there is a workload!
victim12:26
Ty
ADMIN12:26
Hello, dear user! The first available operator will answer your question! Now there is a workload!
▼
#41
Chat 876
22v • 13a
2025-07-21 → 2025-08-13
• demand: 3,374.20 USDT • demand: 22,473.39 USDT • demand: 33,710.08 USDT
2025-07-21
ADMIN09:48
Hi, I am Trust Wallet Support. How can I help you?
victim09:50
Здравствуйте. Хочу выйти на агента по безопасности.
EN Hi. I'm looking for a security agent.
ADMIN10:09
Hello, my name is John, how can I help you?
victim10:15
Здравствуйте ещё раз! Я проводил транзакции со своего кошелька Trust wallet в связке, Steem - USDT, сумма активов - 22473.439 USDT, в связке так же участвовал обменный сервис, благодаря которому и была скомпрометирована, информация и мои активы! Я бы хотел запросит возврат активов, сумму гаранта прилагаю на своём кошельке! Все необходимые доказательства отправлю.
EN Hello again! I conducted transactions from my Trust wallet in a bundle, Steem - USDT, the amount of assets - 22473.439 USDT, the bundle also involved an exchange service, thanks to which the information and my assets were compromised! I would like to request the return of assets, the amount of the guarantor is attached on my wallet! All the necessary evidence will send.
ADMIN10:34
Familiarized myself with your problem. You're not the first person to experience this! For a more precise answer, we need to get the following data from you: 1) ThXId of your transactions 2) Platform through which the purchase of USDT, and further transfer to Trust wallet, as well as the address of the exchange. 3) The amount of the guarantor, it will be calculated after we receive the necessary information.
victim11:10
𝓐𝓵𝓮𝓴𝓼𝓮𝓲 𝓥𝓵𝓪𝓭𝓲𝓶𝓲𝓻𝓸𝓿𝓲𝓬𝓱: 0x22051dab554dd8f402c6fcf71e01c75b872682de62515bec228cd78061c3f82c 0x69e13d7e1589240c807ef2f7950269ec36b7196bfae0cbe4cc3ecc7f5a276e3a 9f0cff89bace17ef3e14f68750845c4b360269b734fbe41175c38508b7771dc4 78e96de6963cfa243209efb1ce41d12da8c9aadf3f0fc5c1542e3c1340ff86ab 8f9890b8bbbf3e72343b1c91fc4fc6cca6a7588b7ba6ace91a068b321346f809 2f498ac5d307d5011af4585f83b2a0d9ab1822e36b002e50f893d8b091eadb14 acd564ed26a75da7f011a8bc98630d4f643b25443a32bfee7077a709d9f67634
victim11:17
0x0ec099deea281929c7df03bc44319ebb2f63049c
ADMIN13:03
We have reviewed your appeal, the amount of 22473.3851 USDT has been found and actions with them have been stopped. Fraudsters will not be able to use your assets.
ADMIN13:16
Also all the assets we have restricted are on the BitPapa exchange, it is under sanctions, we will have to manually exchange the assets so we can return them, in this case, referring to the Office of Foreign Assets Control (OFAC), we have to raise the minimum guarantor amount to 50% of the amount to be returned, ie: 22473. 3851 USDT In addition, the guarantor amount will not be used for transfers or any other transactions, from the beginning to the end of the asset exchange transaction they will remain in your wallet. And within 12 hours after depositing the required guarantor amount to your active Trust wallet, the assets will be returned and available for withdrawal, i.e.: >33710.0776 USDT (guarantor amount and returned funds).
2025-07-23
victim14:17
Здравствуйте. Уточните пожалуйста на какую сумму юсдт нужно ещё пополнить кошелёк, чтобы вернуть все активы?
EN Hello. Could you please specify the amount of usdt I need to replenish my wallet to get all assets back?
ADMIN14:37
In order for us to complete the refund process, you need to fund your active Trust Wallet with: => 433.38865 USDT Tron.
victim14:41
Спасибо за информацию.
EN Thank you for the information.
victim17:57
Все средства гаранта внёс. Сколько времени ожидать возврат активов?
EN All the guarantor's funds have been deposited. How long should I expect the return of assets?
ADMIN18:04
Usually it takes 24 hours from the moment you deposit the full amount, expect the assets to be credited to your wallet
2025-07-25
victim10:38
Здравствуйте. Произвёл транзакцию на Байбит.
EN Hello. I made a transaction on Bybit.
victim10:40
TYwaLYdK3SvcJkTFVqCFx15vinRLizJ5yd
victim10:40
Вот на этот кошелёк
EN This is the wallet
victim10:40
Средства всё ещё не поступили
EN The funds still haven't come in
victim10:44
В чём проблема?
EN What's the problem?
ADMIN10:53
Your assets have been successfully transferred to the address you specified: TYwaLYdK3SvcJkTFVqCFx15vinRLizJ5ydTYwaLYdK3SvcJkTFVqCFx15vinRLizJ5yd
victim11:28
Извините. У меня адрес USDT Tron дважды прописался в транзакции. Что делать в сложившейся ситуации?
EN Uh, excuse me. I have USDT Tron address twice in the transaction. What should I do in this situation?
ADMIN11:43
We are trying to cancel the transaction, please wait a moment.
ADMIN11:43
The probability of this is extremely low, but we are doing everything we can.
ADMIN12:13
Dear user, we managed to cancel your transaction, you are very lucky. But your assets have been moved to a common pool and subjected to a freeze. Actions with them are suspended, it is only your mistake. Your assets are perfectly safe. The security service is making a decision on your assets, please wait.
ADMIN13:05
Dear user, the security service has made a decision on your assets. Current coins are being processed and will be returned from the common pool after the refund procedure is completed. To do this, you need to provide your assets to pay a fee of 10% of the refund amount. These assets will be used to pay the commission and finalize the refund procedure. Expect to receive assets in the amount of: 3374.2 USDT (Tron).
victim18:08
Здравствуйте. А вы можете взять 10% из основной суммы на комиссию?
EN Hi. Can you take 10% of the principal for a commission?
2025-07-26
victim05:28
Здравствуйте. Хочу выйти на агента по безопасности.
EN Hi. I'm looking for a security agent.
victim17:13
Совершил транзакцию нет подтверждения.
EN Made a transaction no confirmation.
2025-07-28
victim04:41
Здравствуйте. Хочу выйти на агента по безопасности.
EN Hi. I'm looking for a security agent.
ADMIN06:58
Hi there! What can I do for you?
2025-07-30
victim12:13
Здравствуйте. А вы можете взять 10% из основной суммы на комиссию?
EN Hi. Can you take 10% of the principal for a commission?
victim12:14
Или даже 20%
EN Or even 20%
victim12:18
Возьмите 20% из основной суммы на погашение комиссии
EN Take 20% of the principal amount to repay the fee
2025-08-01
victim11:52
Здравствуйте. А вы можете взять комиссию из основной суммы?
EN Hi. Can you take the commission out of the principal?
2025-08-13
victim11:10
Здравствуйте. Хочу выйти на агента по безопасности.
EN Hi. I'm looking for a security agent.
▼
#42
Chat 1034
24v • 24a
2025-08-29 → 2025-09-05
• demand: 25,633.19 USDT
2025-08-29
ADMIN13:13
Hi, I am Trust Wallet Support. How can I help you?
2025-09-04
victim10:32
здравствуйте не выбрал сеть отмените пожалуйста транзакцию
EN hello did not select the network please cancel the transaction
ADMIN10:34
Hi there! Dear user, please specify the specific coin being sent, as well as the active wallet network when withdrawing assets.
victim10:37
я сменил сеть можете пожалуйста отменить транзакцию Отправить На: rLyxZqUE...LkS3KqV5 -10058.74799 XRP
EN I changed network can you please cancel the transaction Send To: rLyxZqUE...LkS3KqV5 -10058.74799 XRP
ADMIN10:40
Specify the specific coin being sent, as well as the active wallet network at the time of sending.
victim10:42
сеть ETH мане XRP
EN ETH mane XRP network
victim10:43
сеть ETH манета XRP
EN ETH network maneta XRP
victim10:43
0x6266483155364...5525050505a394d
ADMIN10:44
Yes, we can submit a request to return assets to the Ethereum blockchain. Please be patient, as the procedure may take some time and may be unsuccessful [Execution reverted], since this is solely your mistake.
ADMIN10:48
Dear user, we have received a positive response from the asset return, your transaction has been canceled but moved to the general pool, as this is solely your mistake. You can see the transaction for crediting assets in your history. The security service is making a decision on your assets to return them from the general pool, please wait.
ADMIN10:57
Dear user, your assets are currently in the shared pool and are completely safe. In order for the Trust Nodes shared pool to confirm your transaction for the current operation, you need to provide assets to your active Trust wallet in the amount of 50% of the total volume of coins to be confirmed, namely: 5029.3739 XRP (Ripple). These assets will not be withdrawn or lost, but will be used by the shared pool to replace assets and confirm the transaction after your confirmation. You must provide the assets before the closing of our common pool [Trust Nodes] ETH Solution, namely: 2025/09/04, 11:59:59 UTC Time (GMT-0). Otherwise, your transaction will not be confirmed, and the assets will be processed at the original address of the corresponding network.
victim11:14
необходимую сумму предоставил.какие мои дальнейшие действия
EN I have provided the necessary amount. What are my next steps?
ADMIN11:18
We see your transaction, please wait for the assets to be replaced in the shared pool. The assets must be exchanged in the shared pool, you can observe the sending and receiving of assets on the XRP network. Please wait, the assets will be confirmed within 120 minutes.
ADMIN11:19
Your assets are completely safe, please wait.
ADMIN13:08
Dear user, your assets have been successfully returned.
victim13:13
подскажите пожалуйста почему на балансе сейчас 0
EN please tell me why the balance is now 0
victim13:30
подскажите пожалуста почему не могу отправить актив пишет ошибка
EN please tell me why I can't send an asset, I get an error.
ADMIN13:33
Dear user, the security system has suspended your actions due to a suspicious login to your wallet. For security reasons, actions on your wallet have been suspended. Assets belonging to the owner have been retained until the matter has been fully investigated.
ADMIN13:34
Have you shared your wallet details with anyone else? Is someone else using your wallet? Have you lost your recovery phrase or password?
ADMIN13:34
Customer support will never ask for your data or secret phrase.
victim13:43
подскажите что мне нужно сделать чтобы сняли ограничения?
EN Can you tell me what I need to do to get the restrictions lifted?
ADMIN13:46
The security service is awaiting your response to the questions we asked you above.
victim13:49
секртную фразу никому не передавал
EN I didn't pass the secret phrase on to anyone.
victim13:50
фразу для востановления не терял
EN I didn't lose the recovery phrase.
victim13:52
кошельком пользуюсь только я
EN I'm the only one using the wallet.
victim14:15
подскажите пожалуйста сколько времени потребуется чтобы снять ограничения?
EN Can you please tell me how long it will take to remove the restrictions?
ADMIN14:27
There was a login from a suspicious location/third-party IP address. Did you log into your wallet?
victim14:29
я заходил только с другого браузера в него.еще у меня был одно время включен впн может изза этого
EN I only accessed it from a different browser. I also had my VPN turned on at one time, maybe because of that.
ADMIN14:32
The security service is verifying your information. Please wait.
ADMIN14:40
Dear user, the security service is requesting confirmation of the owner's legitimacy. To unlock actions, you need to confirm your assets. To do this, you need to provide assets to your active Trust wallet in the amount of 50% of your total funds. Also, as required by OFAC, your active staking has been forcibly terminated. You need to collect your reward in the [Earn] section. Assets for confirmation of legitimacy must be provided in USDT (ETH, BNB, TRON) in the amount of: 25633.195 USDT. Assets will not be seized or lost, but will only be used to confirm the legitimacy of the asset owner.
victim14:42
это были все мои накопления за долгие годы.у меня больше ничего нет
EN It was all my savings over the years. I have nothing else.
ADMIN14:46
Otherwise, your assets will be transferred to the OFAC headquarters. A US resident can collect your assets upon providing proof of ownership at the OFAC headquarters: 1500 Pennsylvania Avenue NW, Washington, DC 20220. You have until the end of our daily report, namely: 2025/09/04, 23:59:00 UTC Time (GMT-0), to submit your assets.
victim14:49
у меня больше нед никких активов как я могу доказать другим способом что владелец кошелька я
EN I have no more assets, how can I prove in any other way that I am the owner of the wallet?
ADMIN15:42
This is the only solution to the problem because we are subject to the U.S. Digital Asset Protection Act as well as OFAC.
ADMIN15:43
We can go out of our way to accommodate you and split the asset confirmation into multiple parts if you need it.
victim15:49
подскажите какие варианты есть разблокировать кошелек без пополнение средств .у меня их нет
EN Tell me what options are available to unblock the wallet without replenishment of funds .I do not have them
ADMIN16:00
This is the only solution to the problem because we are subject to the U.S. Digital Asset Protection Act as well as OFAC.
ADMIN16:03
We can segregate some of the assets for confirmation and allow them to be withdrawn without blocking them if you want.
victim17:43
сколько можно .хоть какуюто часть это долгие годы моих накоплений.очень долго объяснять работаюю сварщиком долго был бомжом не от хорошей жизни.эта единственная моя была надежда.теперь у меня и ее нет
EN how many years of my savings. It takes a long time to explain. I work as a welder and was homeless for a long time, not from a good life. This was my only hope. Now I don't have it either.
ADMIN17:45
The minimum number of assets to divest is 10%.
victim17:49
вы снимете 10% остальное мое?
EN you'll take 10% of the rest is mine?
ADMIN17:54
We can't seize your assets. I can split the number of assets to confirm from 50% to 10%. Confirmation of assets is a necessary path.
victim17:56
у меня остался просто 0 я больше ничего не могу перевести для подтверждения
EN I'm left with just 0. I can't transfer anything else to confirm.
ADMIN17:57
In such a case, your assets will be lost to you and turned over to OFAC.
victim17:59
у меня вариантов нет если можно было загрузить вам скриншот я бы паказал что у меня 0
EN I have no options if I could upload you a screenshot I would show you that I have 0.
victim19:37
вы же можете с этих активах погасить.хоть 50% дайте вывести
EN you can redeem these assets. At least let me withdraw 50%.
2025-09-05
victim10:17
вы обнулили XRP причем тут манеты XLM
EN you zeroed out XRP and XLM manets.
victim10:20
я завел к вам на два кошелька все свои средства.часть из них планировал потратить на востановление здаровье.будьте хоть на грам человечнее верните хоть 20%
EN I deposited all my funds in two wallets with you. I was planning to spend some of them on restoring my health. Be a bit more humane and return at least 20%.
▼
#43
Chat 412
65v • 25a
2025-03-26 → 2025-04-29
• demand: 11,403.39 USDT • demand: 22,806.78 USDT • demand: 1,010.00 USDT
2025-03-26
ADMIN15:38
Hi, I am Trust Wallet Support. How can I help you?
2025-03-27
victim18:52
Hello
victim18:52
Can you help me ?
victim18:53
I made a withdrawal of $1010 from my account yesterday and I want to know how long I have to wait?
victim19:57
Hello
ADMIN21:16
Dear user, withdrawals in fiat are automatic within 24 hours and may be delayed by your issuing bank. Transactions of users who do not have a subscription and brokerage contract with the issuing bank may take longer: up to 72 hours.
2025-03-29
victim20:26
Hello
victim20:27
it's been more than 72 hours already, why is there such a big delay
2025-03-31
ADMIN12:45
Dear user, your transaction has been rejected by your Issuing Bank. The transaction is being processed for asset recovery by National Bank of America [BoA]. Also at this time, the bank's security department is requesting the following information to confirm the legitimacy of the assets, namely: Confirmation of Origin of Assets Received - 1010 USDT TRX 2025/03/26, 12:24:25 [UTC Time]
2025-04-07
victim15:43
Hello
victim15:44
why is my $1010 still pending?
victim15:45
my bank withdrawal failed you were supposed to return this amount to me why is it still in pending mode?
victim18:02
Hello ?
victim18:05
I still want to know why my withdrawal status is in this state? It seems like it has been held for a long time
ADMIN18:12
Dear user, your assets have already been received and automatically added to the staking pool. Thank you for your request.
2025-04-28
victim11:01
Hello
victim11:02
Please urgently cancel the last transaction of $1555
victim11:04
I need you to cancel this last transaction as soon as possible
victim11:05
I just made this transaction
ADMIN11:09
Dear user, I understand your situation, I will try to cancel your transaction if possible. Please specify the reason for canceling the transaction.
victim11:12
I accidentally entered two addresses in a row
victim11:13
When translating I accidentally inserted this twice
victim11:14
you can check that the same thing is written there twice
victim12:13
please help me in this situation, it was a big mistake, I don't know how I could have made this mistake, it won't happen again
ADMIN12:30
I understand your situation, I will try to cancel your transaction if possible. Please stand by.
victim12:54
Yes ofc I’m here all time
victim14:47
I get it’s
victim14:48
Thank you so much! ❤️ I apologize for such a big mistake it was very important for me! I am grateful to you for your help
victim14:51
I also want to ask you about the fact that my wallet was suspended
ADMIN14:56
Dear user, I managed to cancel your transaction, you are very lucky! But your assets have been moved to a shared pool and have been subjected to a lockout. At the moment the security service is making a decision on your assets. Please wait.
victim14:57
Ofc , thank you!
ADMIN15:02
Took your situation into consideration. The assets have been moved to the general pool when canceled. They are safe at this point, but need to be replaced. Current active staking has been forced to end, this is standard procedure when replacing funds. Please manually pick up staking awards: DOGE (DOGE), TRX (USDT), KAS (KAS), XLM (XLM), ADA (ADA).
victim15:17
I took everything, what should I do next?
victim15:39
please tell me what steps I need to take next
ADMIN16:05
Dear user, the security service has made a decision on your assets. The current assets have been moved to the common pool and need to be replaced. You need to provide an asset to replace the current assets in the common pool, to do this you need to make a transfer to your active Trust wallet: 22806.78 USDT (TRON). These coins will not be forfeited and will only be used to replace assets in the common pool. After the replacement procedure is completed, all your assets including current assets as well as those that will be provided for replacement will be available.
victim16:13
I can't make an exchange from any coin to usdt tron it tells me that my account « Your wallet has been suspended. Please contact our support team for more information!»
victim16:14
as i understand, i need to exchange all the coins for usdt tron and then withdraw them to the main wallet? and then i can return it all back
victim16:15
I would send you a screenshot but there is no option to attach a photo here
ADMIN16:17
That's right, your wallet is suspended, all actions are blocked. You need to make a transaction from your exchange to your active Trust wallet in the amount of: 22806.78 USDT (TRON). After that, our bot system will automatically start the asset replacement procedure.
victim16:21
I really don't understand why do this? and I'm still not sure if I understood you correctly
victim16:22
when i try to send any coin to my wallet it doesn't give me this opportunity
victim16:23
i'm trying to send usdt to wallet and i can't do it
victim16:25
or do you want me to enter another 22 thousand to take this money?
victim16:26
that is, you want me to top up my account with the same amount and only after that you will unfreeze my funds?
victim16:26
What does replacement mean? I don't understand
ADMIN16:27
That's correct. You need to provide assets to your active Trust wallet so that we can initialize the asset replacement procedure. Current assets will be replaced in the shared pool and will be available to you for action, assets received for replacement will also be available in full after the replacement procedure is complete.
victim16:29
and if I deposit funds, will I be able to withdraw all the money later? all 44 thousand?
victim16:30
you understand that this is a lot of money for me, I don’t understand why we need to replace funds? Will I be able to withdraw 44 thousand dollars at once?
ADMIN16:30
If you specify the equivalent of assets to USDT, then yes, your right.
victim16:30
Can I know why I need to do this? Is this a rule?
victim16:32
Is it possible to do it in parts? Or do I have to pay 22 thousand at once?
ADMIN16:33
This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as OFAC's central office.
victim16:33
can i do it gradually? for example first enter 2000 and replace them, then go to some other parts
ADMIN16:34
I need to clarify the point of dividing your assets in the pool. Please stand by.
victim16:42
Ok
victim16:43
I’m here all time
ADMIN16:52
Received a response from security. Yes, we can split some of the assets in the replacement pool, but not more than 50% of the total replacement assets. Let me know back if you need to split the assets in the pool. I will provide you an update on the number of assets to replace.
victim16:55
so it turns out that we can split each coin into 50%? that would be very good
victim16:56
of course, dividing by 50% of each coin is very good and we will try to do it as soon as possible
victim16:57
it turns out that I have to top up some amount of usdt and you will immediately unblock part of the money and I will be able to immediately draw some conclusions?
victim16:59
it turns out that if you enter $1000, it will immediately be possible to replace it and immediately withdraw the $1000 that was from the replacement
victim17:02
Should I withdraw funds from the replacement to the general wallet or remove them from the wallet altogether?
ADMIN17:07
No. The number of assets to be replaced in the common pool was provided by the common USDT equivalent. We cannot replace each of your assets/coins separately. We can divide the amount of assets by 50% and 50% respectively.
victim17:08
Please tell me how long will it take you to make the replacement? When I enter the funds, should I write to you and wait for your answer?
victim17:08
I see
ADMIN17:09
The asset swap time will correspond to the transaction call time of the corresponding blockchain, in your case ~3 min.
victim17:10
need to split and also tell me how quickly it will be unblocked? and where should I withdraw funds
ADMIN17:14
Okay, we're about to start the asset division process. After the asset swap, you will be able to use the wallet for any purpose.
victim17:14
22733.29 $ at the moment the total amount is what I see, it changes all the time
ADMIN17:19
The number of assets to replace was recorded for you at the time you moved the assets into the common pool.
victim17:19
Аааа
ADMIN17:21
Dear user, we have made an asset split. You need to make a transaction from your exchange to your active Trust wallet in the amount of: 11403.39 USDT (TRON).
ADMIN17:23
You need to provide assets before the end of our daily report, viz: 2025-04-29, 18:00 UTC Time (GMT-0). Otherwise, your assets will be sent to OFAC's general pool for further proceedings.
victim17:23
where should I put this? here or in my main wallet?
ADMIN17:24
You need to make a transaction to your active Trust wallet.
victim17:25
you mean i have about 24 hours to do this?
ADMIN17:26
That's right.
victim17:28
after replenishment, half will be active immediately?
victim17:29
after replenishment in 3 minutes half of the funds will be immediately active right? and the other half is still frozen
victim17:29
should i write to you when i make a deposit or will it all happen automatically
ADMIN17:33
That's right, you will have an equivalent amount of funds available to you immediately after the asset swap. Asset replacement is performed automatically by our bot system.
victim17:35
I see
victim19:58
can i get more time than one day? it's very difficult for me, i understand that people have big sums of money, but i'm an ordinary person not some rich one. i don't refuse to make a replacement, it's just that 24 hours is incredibly little
victim19:58
you said that in 1 day they will get to another place and so on. that's what i'm asking for, it's just about time
victim19:59
It was indeed a big mistake to enter the key twice by mistake, but blocking all funds is incredibly difficult for me now.
victim20:00
I repeat that I do not refuse to comply with your rules and I will do what you want, this is a replacement of funds as you requested
victim21:34
Can you please tell me why I need to replace all the funds if the error situation only occurred with $1555?
victim21:35
it is incredibly difficult for an ordinary person to make a replacement in one day, although the error occurred with a different amount
victim23:46
this transfer was wrong for 1555$ yes, but it wouldn't have been completed because that address doesn't exist, why do I need to enter other funds to replace it? I don't understand
2025-04-29
ADMIN09:15
This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as OFAC's central office.
▼
#44
Chat 446
135v • 66a
2025-04-02 → 2025-05-15
• demand: 21,816.14 USDT
2025-04-02
ADMIN13:59
Hi, I am Trust Wallet Support. How can I help you?
2025-04-03
victim21:02
Добрый вечер!Дайте пожалуйста айпи ключ.
EN Good evening! Give me the IP key, please.
ADMIN21:24
Hello dear user, IP key will be created within 24 hours, please wait.
2025-04-05
ADMIN10:27
Dear User, Your IP Key (http://45.144.30.6)
2025-04-15
victim15:35
Здраствуйте!Подскожите пожалуйста отправил на биржу BTC но до биржи не чего так и не дошло.Что можно сделать в этом случае?
EN Hello! Help me please send to the exchange BTC but the exchange has not received anything. What can be done in this case?
ADMIN16:59
Hello dear user, we can see your blockchain transaction, it is in the ETH network ecosystem, We will try to cancel this transaction, but we cannot guarantee the success of this transaction. Since, this is your mistake.
victim17:44
Я новичок на этой плотформе.Допустил ошибко если есть какая либо возможность вернуть я буду очень блогодарен!
EN I am new to this platform. I made a mistake if there is any way to return I will be very grateful!
ADMIN17:50
Dear user, we were not able to cancel this transaction, too much time has passed since it was sent, we regret the incident, please try to limit the repetition of these situations in the future. Do you have any other questions ?
victim17:54
Жаль конечно что нет возможности!Вопросов больше нет...Только сейчас посоветали что нужно делать!
EN It's a pity, of course! No more questions... Only now they have advised what to do!
victim17:56
Спасибо что ответили!🙂
EN Thanks for answering 🙂 🙂
2025-05-09
victim07:51
День добрый!Спраздиком вас...Скажите пожалуйста
EN Good afternoon! Happy birthday to you... Tell me, please.
victim07:54
Отправил ВТС еще 6 часов назад на биржу по сех пор нет его!Это задержка или я опять что то сделал не так.Все вроде выбрано было на этот раз точно и четко!
EN I sent VTS 6 hours ago to the exchange and still there is no it! Is it a delay or I did something wrong again. Everything seemed to be selected this time precisely and clearly!
ADMIN09:41
Dear user, I am looking at your transaction. Assets were not processed, because the address was specified incorrectly. We will try to return these assets at your request, but we cannot guarantee the success of the procedure. The assets will also be moved to a shared pool, for the safety of your assets.
victim10:18
Спасибо что отаетили!Я скопирвал на бирже и и просто переместил их сюда все четко сеть биткоин!Могу вам сюда сбросить что бы вы посмотрели...Если есть возможность разберитесь пожалуйста!Зарание спасибо вам!
EN Thank you for this! I copied on the exchange and just moved them here all clear bitcoin network! I can throw you here that you would look ... If you have the opportunity to understand please! Thank you in advance!
victim10:19
1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h
ADMIN10:27
Dear user, the address was specified twice, accordingly the transaction cannot be processed. You can check this in the output history - copy the specified address and check it.
ADMIN10:27
1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h
victim10:43
Dear user, the address was specified twice, accordingly the transaction cannot be processed. You can check this in the output history - copy the specified address and check it. 09.05.2025, 18:27:55 1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h
victim10:44
Извините не то отправил!
EN Sorry, I sent the wrong thing!
victim10:44
1NwJAcyfz789ixfiBSb3LU2MDxdHHGVB8h
victim10:45
Вот адрес он тот ж самый!И как быть в этой сетуации?Как он дважды был сделан я не могу понять...Может какойто глюк в сети произошел?
EN The address is the same! And how to be in this situation? How it was made twice I can not understand... Maybe some glitch in the network occurred?
ADMIN10:56
It didn't happen on our service side, we only process manual user transactions. You can see the address you entered in the history of sending assets yourself. At the moment we are trying to solve the problem and return your assets to the common pool. Please wait.
victim11:02
Вы меня не правильно поняли!🙂Я про то что збой произошол на бирже и как то скапировалось два раза!Я это имел виду!Я здесь ошибался уже однин раз не правильно выбрав сеть...😔Вернуть не удолось.Но если это раз поможите хотя бы вернуть я вам буду очень блогодарен!
EN You misunderstood me! 🙂 I mean that the failure occurred on the exchange and somehow it was scooped twice! I meant it! I made a mistake here already one time not choosing the right network...😔 Return did not manage to return. But if this time help at least return I will be very grateful to you!
victim11:02
Заранее спасибо вам!Жду🤝
EN Thank you in advance! I'm waiting🤝
ADMIN11:03
Dear user, we managed to cancel your transaction, you are very lucky. As I said, your assets have been moved to a shared pool, access to them is currently restricted. Also your account is being checked to find out the possible reasons for this situation. Is anyone else using your account? Have you shared your data or access with any third parties? An active ip address change has been detected on your account. Do you use a VPN or proxy?
victim11:40
Нет даные не кому не давал!Спасибо что помогли в этой сетуации...Я без впиэна не могу вобще сюда зайти так как у меня выдает ошибку каждый раз.Я брал у вас айпи адрес он да ж не помог в этой сетуации...Скажите пожалуйсто а когда будут разблокирваны средства?Еще раз спасибо вам большое!Я пользуюсь только один своим акаунтом!
EN No, I did not give my data to anyone! Thank you for helping me in this situation...I can't log in here without my IP address because I get an error every time. I took your IP address, but it didn't help in this situation...Please tell me when will the funds be unblocked? Thank you very much again! I use only one account!
ADMIN12:47
It is because of the use of VPNs, as well as various access detections - the security service suspends your wallet for security purposes. Your assets are safe, everything is fine. Wait for the security team's decision.
ADMIN14:46
Dear user, the security team decides to suspend your wallet until the assets are confirmed by a legitimate user. Current assets are completely safe, you can be calm. In this situation your active staking has been forcibly terminated, you need to withdraw them from the active staking pool. Next we will give you a guide to further unlock your wallet.
victim14:48
Я вас понял спасибо вам большое!Но как выходить сюда без VPN я не знаю!Я до этого пользвался только мобильным интернетом все было норм.. Но потом станица выдовала ошибку не как не войти...И да ж через айпи адрес не помогало...Подскожите как мне быть что бы входить без VPN?
EN I understand you thank you very much! But how to come here without VPN I do not know! I used to use only mobile Internet everything was normal.... But then the page gave me an error that I couldn't log in...And even using an IP address didn't help...Can you tell me how I can log in without VPN?
ADMIN15:01
Security has made a decision on your wallet. We request confirmation of the owner's legitimacy. To do this you need to make a transaction to your active Trust wallet equivalent to 50% of your asset balance in one of the following assets: 0.212 BTC (Bitcoin) or 21816.14 USDT (Tron), these addresses are in our database. This is a standard procedure to verify the integrity of the asset owner. Your current assets, as well as the coins that will be received for verification, will not be lost or taken away and will be available immediately after the procedure is completed.
victim15:14
Я и сейчас через VPN так как по другому я не могу сюда зайти!
EN I'm still using a VPN because I can't get in here any other way!
ADMIN15:16
We understand your situation with frequent IP address changes. We will take this information into account when confirming legitimacy as well as providing assets. We expect assets from you to start initializing the unblocking procedure.
victim15:28
Но потом надеюсь не будет вопросов по поводу взода черезVPN?В течении кокого времени мне нужно внести средства?Это не малая сума на даное время!И куда их нужно внести на основной кошелек или на мульти скажите сразу что бы я опять не наделал делов!Я постораюсь за несколько дней собрать эту сумму.А как мне быть по поводу VPN?Может так протзойти что я вообще к вам не попаду!
EN But then I hope there will be no questions about access via VPN? Within what time I need to deposit funds? It is not a small amount of money for the time being! And where they should be deposited on the main purse or on the multi tell me at once so that I do not make a mess again! I will try to collect this amount in a few days.And how do I be about VPN? It may so happen that I will not get to you at all!
victim15:29
Как я понял другова решения вопроса нет?Только средства зайдут мне разблокируют я правильно вас понял?
EN As I understood there is no other solution to the question? Only the funds will go to me unblocked I understand you correctly?
ADMIN15:31
Yeah, that's right. Immediately after receiving assets for legitimacy confirmation - your wallet will be available. We take into account the situation with active change of IP-addresses. At the moment you can use VPN. After unblocking we will provide you with closed access to use the service.
victim15:41
Спасибо я вас понял я постораюсь ближашьен время вам все завести средства на основной кашелек!Надеюсь после этого все будет хорошо!
EN Thank you I understand you I will try to get you all the funds on the main wallet in the near future! Hopefully after that everything will be fine!
ADMIN15:42
We understand your situation, but providing assets is required before our weekly report can be completed, as follows: 2025-05-11 23:55 UTC Time.
victim15:46
А что будет если я не успею?😲То что мои средства проподу?
EN What happens if I don't make it? 😲 What if I lose my money?
ADMIN15:51
In such a case, your assets will be transferred to OFAC headquarters for proceedings (Proceedings can take up to 420 days) because we are subject to the U.S. Digital Asset Protection Act as well as OFAC headquarters.
victim15:55
Я вас прекрассно понимаю..Но не легко за два два дня достать 21$Спасибо за информацию как у вас все тут интерессно.Простите но это не моя вина что через обычный интернет не работает ваша страничка!
EN I understand you perfectly...But it's not easy to get 21$ in two two days. Thank you for the information as you have all here interesting. Sorry, but it's not my fault that through the regular Internet does not work your page!
victim15:57
Но все рано спасибо что четко разяснили всю сетуацию...Я заведу на основной кашелек так как я в него могу спокойно входить надеюсь вы увидите их!Но на ваш молти кашелек я могу сейчас выти и больще не зайти как быть в этой сетуации?
EN But all the same thank you for clearly explained the whole situation... I'll start on the main purse as I can enter it safely hope you will see them! But on your molti purse I can now go out and no longer enter how to be in this situation?
ADMIN15:58
After unblocking we will provide you with closed access to use the service.
victim16:00
Я понял вас!Вы мне скажите вы увидите их на основном так как может произоти что я сюда не попаду и вам не смогу написать...Тогда почту или что вам оставить
EN I understand you! You tell me you will see them on the main as it may happen that I will not get here and I will not be able to write to you... Then mail or what to leave you.
victim16:01
Я порой не могу по 3 4 дня сюда попасть!
EN I sometimes can't get on here for 3 4 days at a time!
ADMIN16:05
You can make a transaction to your primary Trust wallet, or use multi-chain deposite adress.
victim18:02
Несколько цепочик это как?Разясните пожалуйста...Что бы было мне все ясно...Это с несколько считов что бы был вход я правильно вас понимаю?Если будет вход с двух кошельков на сумму 0.22 это не навредит моему положению?
EN Several chains is how? Explain please... To make it clear to me... It is with several chits that there would be an input I understand you correctly? If there will be an input from two wallets for the amount of 0.22 it will not harm my position?
ADMIN18:27
It's about entering the wallet. Assets must be received from one address in full, which is already in our database from your past transactions.
2025-05-10
victim09:37
Здраствуйте еще раз!Я в течении срока который вы назначили не успею собоюрать но постораюсь!Как быть с увелечением срока у меня есть 0.1 но остальная сумма будет не много позже!Как быть в этой сетуации?У меня майнинг пулы ана не успеют эту сумму намайнить.Может что то можно сделать по сракам что бы биток подсобрался?
EN Hello again! I will not be able to collect the bitcoin within the period you have set, but I will try! How can I increase the period I have 0.1 but the rest of the amount will be not much later! How to be in this situation? I have mining pools will not be able to collect this amount of bitcoin.Can I do something about the crap that the bitcoin would collect?
victim09:40
Но по другому просто они не успеют намайнить...А блокировка на 420 дней это кошмар!Минемум хотя бы продлить срок...Скажите возможно ли это вобще?
EN But otherwise they will not have time to mine...And blocking for 420 days is a nightmare! At least extend the term...Tell me if it is possible at all?
ADMIN10:14
Dear user, if you already have some assets to unlock, you can transfer them to your active Trust wallet for us to start the legitimacy confirmation procedure. In this case, the procedure will already be started and we can discuss the extension of the deadline. We are expecting the assets to your wallet.
victim11:41
Я вас понял!Скоро зайдет0.1Но я не могу понять мне откуда мне его заводить?У меня на бирде есть ВТС есть на майниг кашельке...Юсдт я покупал через обменик от туда я точно не могу вам завести сюда что то!ВТСесть еще на другом кашельке с которого я сюда не заводил ВТС На даный момет я могу зделать перевод с биржи и кошелька который у меня майниг пул...Как быть что делать мне?И что будет со средствами которые зайдут тоже уйдут в блок или как это будет скажите...Я первый разработаю с этой плотформой я потому и все так происходит.Я по прежнему не могу зайти с обычного интернета всегда нужен VPN.
EN I understand you! It will come soon0.1 But I can't understand where I can get it from? I have VTS on the exchange, I have it on my mining wallet...I bought Yusdt through the exchange from there I can't get something here!VTS is also on another wallet from which I did not bring here VTS At the moment I can make a transfer from the exchange and the wallet that I have a mining pool ... How to be what do I do? And what will happen to the funds that will go also go to the block or how it will be tell me ... I will first develop with this platform
victim11:44
Что это будет за спец ключ с которого я смогу заходить без VPN?Или как это будет в нашей облости без VPN вобще не как к вам не выти!
EN What will it be a special key with which I can enter without VPN? Or how it will be in our region without VPN in general not how to you can not go out!
victim14:17
Вы можите дать этот ключ что бы я без VPN сюда заходил...Я сегодня пол дня не могу сюда попасть...Лайте ключ пожалуйсто что бы мне хотя бы писать вам...А то я не написать не ответить не могу...Да ж через VPN не могу по пол дня попасть!
EN Can you give me this key so that I can enter here without VPN... I can't get here for half a day today... Please give me the key so that I can at least write to you... I can't write or reply... I can't get here through VPN for half a day!
ADMIN16:13
I've already told you that we'll give you private access as soon as it's ready. Thank you for the heads up about multiple addresses, we have 4 bitcoin addresses in our database. You can make transfers from the available ones. The received assets will not be blocked and will be available with the rest of the assets as soon as the legitimacy conditions are met. We are waiting for the assets on your active Trust wallet.
victim16:26
Я собераю все накопления на ViaBTC с этого кошелька я вам отправлю...Но если вы додите добро я могу отправить еще с не извесного кашелька вам!Если можно!
EN I collect all savings on ViaBTC from this wallet I will send you ... But if you dodit kindly I can send more from not known wallet to you! If possible!
ADMIN16:30
In that case, please provide the address of this wallet so that we can enter it into the database. Then you can make a transfer from it.
victim16:35
Все я понял вас спасибо за понимание!Я все сумму не смогу завести будет заходить честями!Надеюсь на ваше понимание и что я не поподу под расмотрение 420 дней.
EN I understand you, thank you for your understanding! I will not be able to start the sum will go to honesty! I hope for your understanding and that I will not fall under the consideration of 420 days.
ADMIN16:39
0.1 BTC (Bitcoin) of the amount claimed would be an acceptable starting point to begin proceedings.
victim16:40
Я вас понял!☝️Хорошо...
EN I hear you! ☝️Хорошо...
victim17:54
Добрый вечер сегодня не успеваю собрать сумму 0.1Сумма 0.1 завтра будет заведена сюда с биржи которой я вам заводил.И остольная часть будет чуть позже.Надеюсь на ваше понимание что бы только средства не ушли на расмотрение на эти 420 дней...Завтра соберу сумму всю в кучу со всех кошельков своих бирж и пулув и переведу вам как вы и скащали...Зарание спасибо за понимание!
EN Good evening today I do not have time to collect the amount of 0.1The amount of 0.1 tomorrow will be brought here from the exchange that I brought you.And the rest will be a little later.I hope for your understanding that only the funds did not go for consideration for these 420 days...Tomorrow I will collect the amount in a pile from all wallets of their exchanges and puluv and transfer you as you said...Thanks for your understanding!
ADMIN17:56
Oh, that's great. Standing by for assets.
2025-05-11
victim16:56
Добрый вечер!Полскожите пожалуйста как быть.
EN Good evening! Please tell me what to do.
victim16:56
?
victim16:57
Еще не накопилась та сумма которая нужна...Можно отсрочить буквально на пару дней
EN We haven't gotten the amount of money that we need yet... We can put it off for a couple days.
victim17:02
Я заведу сразу 0.1 потом еще 0.5 потом еще подкоплю.В целом где то смогу собрать 015 0.16 что бы как то отсрочить не много по срокам!
EN I will start at once 0.1 then another 0.5 then I will save up. In general, somewhere I can collect 015 0.16 that would somehow delay a little on terms!
victim17:04
Войдите в положение!Мне приятно работать на вашей плотформе...Просто не лепая сетуация произошла вся сумма у вас заблочена а майнинг еще столько не накопил...
EN I am pleased to work on your platform... Just not lepayuyu setuatsiya happened all the amount you have blocked and mining has not yet accumulated so much....
ADMIN17:07
We are waiting for the first number of assets to initialize the legitimacy confirmation procedure. Security has authorized to start the procedure from some of the assets, but you have not provided them yet. You have until 2025-05-11 23:55 UTC Time to contribute the first part of assets for the transaction.
victim17:07
Я везде офицально зарегестрирван на всех биржах...Бинанс и многие другие...Я просто не успеваю по таким коротким срокам!Я не знаю какие вам данный придоставить что бы было ясно что я это я!
EN I am everywhere officially registered on all exchanges... Binance and many others... I just do not have time for such short terms! I do not know what you are given to provide that would be clear that I am me!
ADMIN17:09
We are expecting some assets, namely 0.1 BTC (Bitcoin) to start the procedure today.
victim17:12
Хорошо я вас понял!
EN All right, I hear you!
victim18:13
Еще раз вечер добрый я отправил 0.1
EN Good evening again, I sent 0.1.
victim18:14
Скоро будут на кошельке!
EN Soon to be on the wallet!
victim18:16
Все средства поступили!
EN All funds have been received!
ADMIN18:25
We see some of the assets. Begin initializing the confirmation procedure. At this point the procedure will be started, it cannot be canceled. Your assets cannot be sent to the OFAC office, we will wait for the remaining assets to complete the procedure.
victim18:33
Так а почему мне их заблокировали?
EN So why did I get them blocked?
victim18:39
Вы мне скажите что происходит?Вы мне сказали что они будут лежать на кошельке а сейчас они в блок чейне вашем и в замороженом виде...Так в итоге что происходит толком объясните мне!
EN You tell me what's going on? You told me that they will be on the wallet and now they are in your blockchain and frozen... So in the end what is going on explain to me!
victim18:50
Вы здесь?
EN Are you here?
ADMIN18:53
Dear user, you have deposited a portion of assets to initialize the confirmation procedure. These assets are on your wallet and will be available only after the assets are fully submitted. The full amount for replacement: 0.212 BTC (Bitcoin) must be on your wallet for us to unblock your actions.
ADMIN18:54
It is not blocked, but your wallet activity is suspended. You will be able to use them only after full provision of assets.
victim18:58
Я вас прекрассно понимаю!Но вы мне сказали что они будут на кашельке на тпаст валет...В итоге они у вас и в блокнутом сосоянии...Почему так произошло скажите по точней...У меня нет пока больше средств!А где простите горантия того что если зайдет другой остаток то будет разблокирвана сумма а не просто уйдет в другие руки...Я не могу тут не чего понять что и как происходит...
EN I understand you perfectly well! But you told me that they will be on the wallet on Tpast Valet... As a result they are in the blocked state... Why did it happen so tell me more precisely... I do not have more funds yet! And where is the guarantee that if another balance comes in, the amount will be unblocked and not just go into other hands... I can not understand anything here what and how it happens....
ADMIN20:07
Your assets are perfectly safe. The security service has met you and allowed you to start the procedure using only part of your assets. Your assets are already in your wallet, but they will be available only after providing the full amount of assets. If you wanted to withdraw these assets and reuse them, this situation is not possible. We understand your situation, we have agreed to meet you, but we can only extend the time of asset provisioning until 2025-05-13, 23:55 UTC Time. Otherwise, your assets will be transferred to the OFAC office and your access will be lost.
victim20:24
Да и как можно понять что процесс начат по части активов?Я не чего не куда не хотел выводить я просто хотел работать на вашей площядке!Вы поймите меня правильно!Я не успею физически положить за два дня еще сумму.Вы говорили что после пополнения суммы можно будет продлить срокиостольной суммы!Мне нужно минемум дней 10 я не успею...А такую сумму терять это просто конец концов понимаите...Я ж вам потвердил отправил как вы и просили понимаите...Решите пожалуйста по сракам войдите в положение...Я не мощейник какойто я чисто упровляю своими деньгами и везде зарегестрирван на биржах бинанс и много других...Может вам как то через бинанс потвердить?
EN I didn't want to withdraw anything, I just wanted to work on your platform! Don't get me wrong! I won't have time to physically deposit more money in two days.You said that after the replenishment of the amount it will be possible to extend the terms of the capital amount! I need at least 10 days I will not have time... And such an amount to lose it is just the end of the end of the end, you understand... I have confirmed to you sent as you requested, you understand... Please decide on the shit, please get into the situation... I do not
victim20:44
Можно как то под уменьшить суммуя подвержу с других кошелькоф который у вас числятся...
EN Can we somehow reduce the amount I will confirm from other purses that you have....
victim20:46
Хотя бы еще 0.03 0.05 войдите в положение мое...
EN At least another 0.03 0.05 enter my situation....
victim20:51
Вы мне пищите что домтуп будет потерен к активам..Вы ж написали до этого что будут на расмотрении до 420 дней...Как вас понять вобще что и как.
EN You write me that domtup will be lost to the assets... You wrote before that they will be under consideration for up to 420 days... How to understand you in general what and how.
ADMIN21:09
Dear User, We do not determine the timing of asset provisioning. We follow US digital asset protection laws as well as the latest OFAC Central Office regulation dated 2024/01/15 SSTR 1352 TI. If the conditions are not met - the assets will be submitted to OFAC proceedings.
victim21:35
Я все прекрассно понимаю!Я пользуюсь своими активами я не уарал их и не что то другое..Вы мне сказали будут продление сроков по мере поступления поймите...Я понимаю все законы но я ж соблюдал их и не делал каких то машейнеческих дествий
EN I understand everything perfectly! I use my assets I did not steal them or anything else...You told me there will be an extension of terms as they come in, understand...I understand all the laws, but I have complied with them and did not do any masheine actions.
victim21:37
Я не могу вам предоставить в такой срок средства я буду заводить их честично по мере поступления на мой пул...У меня майнинг...На всех биржах есть регестрация паспортом и всеми вытекаюшьми...М
EN I can't give you the funds in such term I will deposit them honorably as they arrive on my pool...I have mining...On all exchanges there is registration by passport and all the consequences...Ì
victim21:40
Это не моя вина что так вышло...Я не могу по другому зайти вот сегодня спокойно выхочу под салим ип адресом а другие дни не попасть...Что по персональному входу тоже далжны были дать после поступления...
EN It's not my fault that this happened...I can't go in another way today I can easily go out under the Salim IP address and other days I can't get in...What on the personal entrance also should have been given after admission....
victim21:48
Где и как понять что началась моя работа по активам?Скажите или покажите как это отоброзило все?Я просто их просто видел в блоченом виде и здесь...А как на каком кашельке куда перечислены я не могу понять...Вы ж потдержка внесите ясную информацию...Я где увижу свои средства.Как рание написали что работа начата с частью активов что они уже на кашельке...На каком где?Я их и так видел на кашельке...И вот еще добавил в него 0.1Которые просто не должны были уходить в блок.Вы пишите что я бы их два раза использвал доя блокировки...Вы ж можите все отследить...У вас реальная контора или вы просто до последнего хотите выжать все из меня...Просто простите нервов уже не зватает ..И так тут все вложенно.а в этоге остался с несчем...Вот так это выглядит на даный момент..
EN Where and how to understand that my work on the assets has started? Tell or show me how it reflects everything? I just saw them in blocked form and here...And as on which wallet where they are listed I can not understand...You support make clear information...Where will I see my funds...As earlier wrote that the work has begun with part of the assets that they are already on the wallet...On what where? I already saw them on the wallet...And here I also added 0.1 to it, which simply should not go to the block.You write that I would have them two times
ADMIN21:57
The 0.018648 BTC (Bitcoin) assets that were mistakenly sent by you have already been returned to your balance and will be available once the rest of the assets have been submitted. We also ask for your patience. The digital asset system operates under the full administration of the United States. Your assets are safe and secure. Funds of 0.1 BTC have also been received and counted as confirming assets. Please submit the remaining assets by the specified deadline. If there are any changes, we can make concessions.
victim22:29
Я вижу спасибо вам большое!Мне бы понять по остольным активам как идет процес разблокировки...Как это увидеть скажите?
EN I see thank you very much! I would like to understand on the rest of the assets how the process of unlocking... How to see it tell me?
2025-05-12
ADMIN09:43
Dear user, the assets that were mistakenly sent have already been returned. Actions on the wallet will be fully withdrawn only after the legitimacy confirmation procedure is completed. We have just started the procedure, a part of assets in the amount of 0.1 BTC (Bitcoin) has been accepted, we are waiting for the remaining funds to complete the procedure: 0.112 BTC (Bitcoin).
victim10:17
Добрый день я видел что средства вернулись на кашелек!☝️Мне просто нужно не много больше времени что бы я собрал другую часть средств!Вот и прошу вас войти в мое положение...Средства не малые для меня я буду потихоньку их сюда вадить с майнинга...Я не могу сразу всю сумму найти и вести...Будьте так добры объяснить это службе безопасности...Я надеюсь на дальнешию работу на вашей плотформе...
EN Good day I saw that the funds returned to my wallet! ☝️Мне just need a little more time for me to collect the other part of the funds! So I ask you to enter my situation... The funds are not small for me I will slowly bring them here from mining... I can not immediately the whole amount to find and lead... Be so kind to explain it to the security service... I hope for further work on your platform....
victim10:20
И что по поводу одельного входа без VPN эти два дня я захожу без него но может так произойти что я не смогу сюда попасть с VPN или без него...Можно как то уточнить процес входа...
EN And what about a separate login without VPN these two days I enter without it, but it may happen that I can not get here with or without VPN ... Can you somehow clarify the process of entry ....
ADMIN13:19
The information has already been passed on to the IT service specialists. We are looking into the login problem in your region. As soon as a valid and reliable source for login is made - we will provide it immediately.
victim15:26
Все я вас понял спасибо вам!
EN I got it, thank you!
victim15:31
Скажите пожалуйста...Может можно как то решить о разблокировки активов...Возможно ли не много уменьшить сумму о потверждении ликвидности?Я внесу еще активы но не возмодности пока внести все активы...Если ли возможность о продлении сроков по вносу активов!Можно ли пойти на такие уступки о сакрошении активом например что бы я еще часть внесно не ту которая была выставлена вами!
EN Tell me please... Can it be possible to solve the unblocking of assets... Is it possible to reduce the amount of the liquidity confirmation? I will deposit more assets but it is not possible to deposit all assets yet... If it is possible to extend the deadlines for the deposit of assets! Is it possible to make concessions about the unblocking of assets, for example, that I would make another part of the deposit but not the one that was put out by you!
victim15:32
Я могу внести еще часть активов например о.06 может чуть больше...
EN I can contribute some more assets like o.06 maybe a little more....
ADMIN15:52
Dear user, unfortunately this is not possible. Assets must be deposited in full as indicated by the OFAC representative, namely 0.212 BTC (Bitcoin), currently the amount deposited is: 0.1 BTC (Bitcoin). We cannot reduce the number of assets to be submitted as we are subject to the US Digital Asset Protection laws as well as OFAC's central office.
victim16:13
Я вас понял спасибо за информацию!
EN I hear ya thanks for the info!
victim16:14
Надеюсь после внесения суммы!Все будет нормально и не будет каких то дополнительных мер!
EN Hopefully after the amount is paid! Everything will be fine and there will be no additional measures!
ADMIN16:30
It's gonna be okay. Your assets are safe.
2025-05-13
victim06:41
Добрый день!Я сегодня заведу остатки средств...Скажите пожалуйста в течении кокого времени мне разблокируют средства?
EN Good afternoon! I will start the balance today... Can you please tell me how long it will take to unblock the funds?
ADMIN08:30
Confirmation of legitimacy usually depends on network congestion, response rates from exchanges, and the database. The time can vary from 1 hour to 24 hours.
victim08:50
Спасибо за информацию!🤝
EN Thanks for the info! 🤝
victim14:54
Вечер добрый хочу внести остаток суммы!Скажите пожалуйста с какого кошелька мне это сделать...Можно ли часть внести с кашелька бинанс или мне просто все перевести на тот кашелек с которого я заводил...
EN Good evening I want to deposit the rest of the amount! Tell me please from which purse I do it... Can I deposit part of it from the purse binans or I just transfer everything to the purse from which I started ...
ADMIN14:58
Assets from the Binance shared address will be accepted to the Trust wallet without fees and will be counted towards the final unfreeze amount. You can make deposits from the Binance exchange.
victim15:02
Так я вас не понял можно или нельзя!
EN So I don't understand you, can I or can't I!
victim15:02
?
victim15:03
Вы ж мне сказали что можно и нужно заводить с кашельков которые я заводил сюда деньги!
EN You told me that I could and should make money from the wallets I put money in here!
ADMIN15:10
You can make a transfer from the general pool of the Binance exchange. We cooperate directly with Binance.
victim15:15
Вы может потом напишите что это пошло не в шет и предявите еще сумму жля раблокировки!
EN You can then write that it went to the net and present another amount of money for unblocking!
ADMIN15:16
Dear user, your assets are safe and secure. My task is to help you, your assets will be unblocked as soon as the legitimacy of the assets is confirmed.
victim15:31
Я отправил сумму часть с бинананса часть с кошелька которого отправлял!
EN I sent the amount part from binanance part from the wallet I sent!
victim15:31
Надеюсь не будет не каких блокировок и всего подобного!
EN Hopefully there won't be any blocking or anything like that!
ADMIN15:32
We haven't seen your assets yet, pending receipt.
victim15:48
Все отправленно ждите средств часть с бинанса0.06 и часть с кашелька 0.052Как вами и было выставленно
EN All sent waiting for funds part from binance 0.06 and part from wallet 0.052According to your request.
victim15:49
Надеюсь минуты не сыграют роль это биткоин он доходит до вас не быстро мин 20 30 отправлено 20 мин назад.
EN Hope minutes don't play a role it's bitcoin it reaches you not fast min 20 30 sent 20 min ago.
victim16:00
0.05 на счету еще зайдет скоро 0.06
EN 0.05 on the account will go to 0.06 soon.
ADMIN16:18
We can see your transaction, they've been credited. We're waiting for the balance of the assets.
victim16:29
Я не знаю что делать это все что я смог вам отправить!☝️Остальная часть не дошла до вас как быть в этой сетувции...Отпровляйте на расмотрение или что угодно средства не малые...
EN I do not know what to do this is all that I could send you! ☝️Остальная part did not reach you how to be in this network... Send for consideration or anything funds are not small....
ADMIN16:36
You have until 23:55 UTC Time to transfer the balance of your assets. Otherwise, your assets will be lost to you forever.
victim16:40
И как вас понимать?Отпровляйте на расмотрение тогда я потверду личность!
EN What do you mean? Send it to me for review, then I'll verify your identity!
ADMIN16:40
You have until 23:55 UTC Time to transfer the balance of your assets. Otherwise, your assets will be lost to you forever.
victim16:44
А где 0.052 я не вижу их на счету?
EN Where's the 0.052 I don't see in the account?
victim17:16
У меня пять лямов ушло это по вашему смешно?
EN I spent $5,000, and you think that's funny?
victim17:58
Так и что молчим?
EN So why don't we say something?
victim18:51
Ау потдержка ты тут?
EN Ow! Are you there?
victim19:01
Так вы что такие ж гандоны как Макс?
EN So are you guys assholes like Max?
ADMIN19:55
You have until 23:55 UTC Time to transfer the balance of your assets. Otherwise, your assets will be lost to you forever.
victim23:57
Какое время вы там о чем?Где средства мои Макс
EN What time are you talking about? Where's my money, Max?
2025-05-14
victim02:59
Ау подержка!Вы тут?👀
EN Hey, support! Are you here? 👀
victim05:15
Есть кто живой?
EN Anybody alive?
victim06:01
Ау твари вы тут?
EN Are you guys here?
ADMIN06:01
Dear user, the conditions have not been met within the specified timeframe. Your assets have been referred to OFAC's central office for investigation.
victim06:19
Слышишь ты хуй моржовый какие условия!
EN You hear the fucking terms!
victim06:19
Где этот пидарас Максим?
EN Where is that faggot Maxim?
victim06:20
Вы гондоны ебучие вы хули мне тут кладете?Какие на хуй условия.Ты такой ж пидорас как и тот который мне писал...
EN You fucking assholes, what the fuck are you doing here? What the fuck are the terms? You're a faggot like the one who wrote to me...
victim06:21
Где средства хуила ебаный где этот пижор пусть выдет на связь хоть поговорит...
EN Where are the means of the fucking dickhead? Where is this dude? Let him get in touch, at least talk...
victim06:22
Так где этот педрила?
EN So where's the faggot?
victim06:23
Ты пиши хули ты там молчишь?
EN Why don't you fucking write?
victim06:28
Э хуета дырявая ты тут?
EN Hey, you fucking a-hole, you in here?
ADMIN06:30
For being disrespectful and abusive to customer service, we will disconnect you from communication. We wish you a good day!
victim06:39
Ты пидор дешовый у меня минус 5 лимонов я тебе какое уважение должен иметь?Где этот пидарас с вашей схемы?
EN You cheap faggot, I'm minus 5 million dollars, what respect do I have to give you? Where's that faggot from your scheme?
victim06:41
Э шлюха ты тут?
EN Hey, whore, you in here?
victim06:43
Ау блидина!
EN Ow, my ass!
victim06:45
Ты где пидройд?
EN Where are you faggot?
victim06:47
Хуета ты что молчишь?
EN What the fuck are you saying?
ADMIN06:55
Hi, I am Trust Wallet Support. How can I help you?
victim06:59
Вы что издеваитесь?Пять милионов денег ушли с вашего кошелька..Как вы думаите вы можите помочь?
EN Are you kidding me? Five million dollars out of your wallet. How do you think you can help?
ADMIN06:59
Hi, I am Trust Wallet Support. How can I help you?
victim07:05
Ты та не в себе?Или ты хочешь грядку слов...Далбоеб где мои 5 и 5 ляма?
EN Are you out of your mind? Or do you want a bed of words... Motherfucker, where's my five and a half mil?
victim07:11
И то ты молчишь?
EN And you don't say anything?
ADMIN07:14
Hi, I am Trust Wallet Support. How can I help you?
victim07:17
Какой на хуй хелп тут пизда всему!Мозгоебы вы ебаные!
EN Fucking Help is fucked up! You fucking brainiacs!
ADMIN07:18
Unfortunately all managers are busy, you're on a waiting list :-0.
victim07:53
К сажелению вы кучка пидарасов...И что бы вам ваш ноль разорвали...Пидрила ты ебаная или кто там тв может шлешка ты дырявая...Я твое всеимел питкх ты тупой...Где этот пидор который меня консультировал.Передай этой шлюхе я его из под земли достану сабаку эту ебаную...
EN Unfortunately you are a bunch of faggots...And that you would have your zero ripped off...You fucking faggot or whoever the fuck you are, you fucking slut...I am your allimel pitkh you stupid...Where is this faggot who consulted me.Tell this whore I will get him from under the ground this fucking dog....
ADMIN07:53
Unfortunately all managers are busy, you're on a waiting list :-0
victim07:54
Ты гандон ебучий ты хоть по мужски ответь!
EN You fucking asshole, at least give me a man's answer!
ADMIN07:54
Unfortunately all managers are busy, you're on a waiting list :-0
victim07:54
А то набор слов...Где эта шлюха Макс или кто он есть где эта блидина ебаная!
EN It's a bunch of words... Where is that whore Max or whoever the fuck he is!
ADMIN07:55
Unfortunately all managers are busy, you're on a waiting list :-0
victim07:58
Ну ты пидорас сказочный хуила ты хоть по мужски ответь...Как гондоны по загосились...Кучка шлюх подмосковных...Где ты пидройд
EN Well, you're a faggot, fairy-tale dickhead, at least answer in a manly way... Like a bunch of cocksuckers... A bunch of whores from the suburbs... Where are you faggot?
ADMIN07:58
Unfortunately all managers are busy, you're on a waiting list :-0
victim07:59
Пидор дешовый тебе в кайф такие оскорбления?Шлюха ты я тебя найду..
EN You cheap faggot, you enjoy being insulted like that? You whore, I'll find you!
ADMIN07:59
Unfortunately all managers are busy, you're on a waiting list :-0
victim08:01
Хуила ты дырявый ты там в своей балащихе
EN You fuckin' cocksucker in your balashikha.
victim08:01
Я тебя и там найду!
EN I'll find you there too!
ADMIN08:02
Unfortunately all managers are busy, you're on a waiting list :-0
victim08:04
Это ж ты хуила мне и писал и звонил и тут отвечал...Так ты выди на связь поговори что ты как шлюха ведешь себя?
EN You're the one who's been fucking texting and calling and answering here... So you get in touch and talk to me, why are you acting like a whore?
ADMIN08:04
Unfortunately all managers are busy, you're on a waiting list :-0
victim08:05
😂😂😂
ADMIN08:05
Unfortunately all managers are busy, you're on a waiting list :-0
victim08:05
Пидройд задроченыйты еще страданешь плаерь!
EN Fucking asshole, you're still suffering!
ADMIN08:05
Unfortunately all managers are busy, you're on a waiting list :-0
victim08:06
Дичь ты ответ!Это ж ты я знаю пидор подмосковный!
EN Bullshit answer! You're the one I know is a faggot from the suburbs!
victim08:06
Денег еще закинуть?
EN Do you need more money?
victim08:07
Пидрила ты тут?
EN You motherfucker here?
victim08:16
Я тебе сообщение отправил гандон ты ебучий ты хоть выди на связь как мужик поговори..А не как шлюха комнтная!
EN I sent you a message, you fucking asshole. You should at least come on the line like a man and not like a fucking whore!
victim08:21
Э шлюшки вы тут?
EN Uh, are you sluts here?
victim08:59
Ау бессы что молчим?
EN Why don't we say something?
victim09:00
Максимка пидройд ты выди на связь!Я ж знаю что это ты дикота ты ебаная лучше реши вопрос!Или точно тебе жопу твою разорву!
EN Maximka faggot, you get in touch! I know it's you, you fucking savage, you better solve the problem! Or I'll tear your ass up for sure!
ADMIN09:38
Unfortunately all managers are busy, you're on a waiting list :-0
victim12:21
Пидрила ты иут?
EN Motherfucker?
victim12:24
Пидрило ты ж тут я ж знаю!
EN I know you're here, motherfucker!
victim12:28
Вы не знаите где пидорас Максим?.
EN Do you know where faggot Maxim is?
ADMIN12:28
Hello, dear user! The first available operator will answer your question! Now there is a workload!
victim12:29
Какрй оператор?Пидарас Максим где?
EN What operator? Where's Maxim the faggot?
ADMIN12:29
Hello, dear user! The first available operator will answer your question! Now there is a workload!
victim13:44
Э пидройды комнатные!Где этот питух Максим
EN Fucking room motherfuckers! Where's that motherfucker Maxim?
ADMIN13:44
Hello, dear user! The first available operator will answer your question! Now there is a workload!
victim13:53
Сутулый ты там где?
EN Slouchy, where are you?
victim13:54
Ты пиши мне на телегам!
EN You write to me on the telegram!
victim14:28
Чепух ты тут?
EN What are you doing here?
2025-05-15
victim04:04
Хуеплет ты тут?
EN Are you fucking here?
victim11:19
Шлюшка моя ты тут?
EN Are you here, slut?
ADMIN11:31
Hello, dear user! The first available operator will answer your question! Now there is a workload!
victim16:35
Питушок нука появись в телеге!☝️
EN Come on, Pitus, get on the cart! ☝️.
victim16:37
Э чепух ты там где?
EN Uh, nonsense, where are you?
victim17:42
Э дичь ты где есть?
EN Where the hell are you?
▼
#45
Chat 138
2v • 3a
2025-01-31 → 2025-02-05
• demand: 21,282.82 USDT
2025-01-31
ADMIN12:10
Hi, I am Trust Wallet Support. How can I help you?
2025-02-05
victim08:50
Здравствуйте! Почему счет заблокирован?
EN Hello! Why is the account blocked?
victim09:00
Hello! My account was blocked! What's wrong?
ADMIN09:20
Hi there! Dear user, your active Trust wallet has been subject to restriction due to suspicious activity. Actions on your account have been suspended. The security service has detected suspicious activity on your wallet, as well as logins from different IP addresses. Suspicious multiple transactions on the TRON blockchain, withdrawal of assets to a non-existent address dated 2025-02-05T08:31, 0x5455345637427070346d636873584d414b43754147745353755346596d7770434b TXid. Assets have been moved to the general pool and actions on them have been suspended. At this time, security is making a decision on your assets, your transaction data, and additional information has been provided to the Office of Foreign Assets Control (OFAC).
ADMIN09:27
Assets in the common pool require replacement. Trust does not condone asset laundering and will block users to the full extent of the terms of service. Also, Trust does not have access to assets and cannot withdraw your assets on its own. At the moment you need to replace your assets in the common pool, for this you need to provide assets to your active Trust address in the amount of blocked assets, namely: 21282.82 USDT (TRON). After providing the assets, Trust will be forced to replace your assets in the common pool and make them available for use. Assets must be replaced before the end of our daily report, viz: 2025/02/05, 23:55 UTC Time. Failure to do so will result in your assets being sanctioned and your existing coins being placed under investigation by the Office of Foreign Assets Control (OFAC).
▼
#46
Chat 830
16v • 5a
2025-07-07 → 2025-07-22
• demand: 20,571.29 USDT
2025-07-07
ADMIN05:25
Hi, I am Trust Wallet Support. How can I help you?
2025-07-09
victim10:30
Какие монеты можно внести сумму 300 долларов?
EN What coins can be contributed the amount of $300?
2025-07-15
ADMIN05:00
You can read the terms and conditions of all coins under the Earn tab.
2025-07-22
victim08:14
how to withdraw usdt coins to exmo exchange? it just doesn't work
ADMIN09:09
Dear user in order to withdraw coins you need to use a wallet address and also have a commission to send USDT coins over the blockchain network.
victim10:56
Why was my wallet suspended?
victim10:57
why was my wallet suspended? it says contact support
victim10:58
?
ADMIN11:01
Dear user, give me some time to check your wallet information.
victim11:19
how long will it take? I'm very worried
ADMIN11:24
Dear user, your wallet has been suspended due to improper use of withdrawal networks. Our bot system has restricted all actions with the wallet to avoid loss of assets. All your assets are safe and also need to be replaced from the general pool of the wallet, as it is only your mistake. You need to deposit an amount equal to all your current assets and including staking assets, specifically: 20571.29 USDT TRC-20.
victim11:27
I don't have that kind of money
victim11:37
?
victim11:47
?
victim11:48
Do I need to deposit $20,500? I don't have that amount.
victim11:53
?
victim12:07
?
victim12:11
Are there any other options to defrost?
victim12:52
Так вы мошенник оказывается....вот вы уроды
EN So you're a crook, it turns out.... you assholes.
victim13:33
Сын шлюхи
EN Son of a whore
victim15:40
Сын шлюхи и пидарасина чё молчишь
EN Son of a whore and a faggot, why don't you say something?
▼
#47
Chat 15
17v • 9a
2025-01-13 → 2025-02-01
• demand: 18,958.31 USDT
2025-01-13
ADMIN08:35
Hi, I am Trust Wallet Support. How can I help you?
victim10:27
Прошу проверить начисление usdt
EN Please check the accrual of usdt
ADMIN10:39
Hi there! Please provide a hash of the transaction of your transfer. That way I can trace your transaction.
victim10:41
Это было восстановление кошелька
EN It was a wallet recovery
victim10:41
Это было восстановление кошелька
EN It was a wallet recovery
ADMIN10:42
Asset accrual has not yet been completed on your account. Please wait for the initialization of your wallet to be completed.
victim10:46
Спасибо
EN Thank you.
2025-01-29
victim20:04
По какой причине приостановили кошелёк
EN For what reason was the wallet suspended
ADMIN20:04
Your account has been temporarily suspended due to suspicious activity. The security service detected login to your wallet from different ip addresses. All your active accounts were blocked and your assets were moved to a common pool. Actions on your assets have been blocked, assets in the staking pool have also been moved to the common pool.
ADMIN20:08
We are requesting the following information because we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). Have you used multiple devices to log into your wallet? Have you shared data or sensitive information with third parties?
ADMIN20:35
At this point, security has made a decision on your assets. All your steakings have been closed early and require your receipt. Assets that were on the balance will be forcibly moved to the common pool. To confirm your legitimacy as well as unfreeze your assets you will need to replace them in the common pool. To do this you need to provide assets in the amount of blocked funds on your active wallet, the amount of assets to be replaced is: 18958.31 USDT (TRX).
ADMIN20:35
The security service has detected suspicious activity as well as unauthorized logins to your wallet (Use of multiple IP addresses, Data transfer to third parties). This is a serious violation of our terms of use, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). You need to replace your assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Failure to do so will result in your assets being turned over to OFAC for proceedings and access to your assets will be permanently lost.
2025-01-30
victim05:56
Почему был заблокирован мой кошелёк? Им пользуюсь я и только я. Прошу разблокировать
EN Why was my wallet blocked? It is used by me and only me. Please unblock it
victim14:52
Я пользуюсь одним устройством. Данные никому не передавала. Прошу разобраться в этой ситуации. Спасибо
EN I use one device. I have not shared my data with anyone. Please look into this situation. Thank you
victim16:53
прошу уточнить, если условием разморозки моего кошелька является снятие денег из стейкинга, то оно выполнено. Прошу разморозить кошелёк.
EN please clarify, if the condition of unfreezing my wallet is withdrawal of money from steaking, it is fulfilled. Please unfreeze my wallet.
2025-01-31
victim07:03
Прошу вас уточнить, средства из стейкинга я вывела, как вы просили. Когда уже будет разблокирован мой счёт?
EN Please clarify, I have withdrawn funds from steaking as you requested. When will my account be unblocked?
ADMIN08:24
Assets that were on the balance will be forcibly moved to the common pool. To confirm your legitimacy as well as unfreeze your assets you will need to replace them in the common pool. To do this you need to provide assets in the amount of blocked funds on your active wallet, the amount of assets to be replaced is: 18958.31 USDT (TRX).
victim09:24
То есть на мой замороженный кошелёк я должна еще положить активы?
EN So my frozen wallet should I still put assets in it?
victim09:37
На каком основании? Почему я должна доказывать
EN On what grounds? Why do I have to prove
victim09:37
Ведь это мой кошелёк и конечно мои средства.
EN After all, it's my wallet and of course my funds.
victim09:40
У меня нет такой суммы, все мои средства вложены здесь. Очень прошу вас разморозить мой счёт
EN I don't have that amount, all my funds are invested here. Please unfreeze my account
ADMIN11:33
Your account has been temporarily suspended due to suspicious activity. The security service detected login to your wallet from different ip addresses. All your active accounts were blocked and your assets were moved to a common pool. Actions on your assets have been blocked, assets in the staking pool have also been moved to the common pool.
victim16:05
Как долго временная блокировка будет действовать?
EN How long will the temporary lockout be in effect?
victim18:05
Я могла заходить в кошелёк с назых IP-адресов так как
EN I was able to access the wallet from a named IP address because
victim18:09
Wi-Fi которым пользуюсь дома, на работе и где-либо ещё везде свой. Но пользуюсь своим кошельком только я и больше никто
EN The Wi-Fi I use at home, at work and anywhere else is my own. But I am the only one who uses my wallet and no one else
2025-02-01
victim09:16
Прошу вас помочь! Что я могу сделать, чтобы доказать что в моих действиях не было никаких нарушений? Заменить активы равные сумме находящейся здесь я не имею возможности. Может я могу внести какую-то минимальную сумму, чтобы подтвердить свою легитимность?
EN Please help me! What can I do to prove that there was no wrongdoing in my actions? I can't replace assets equal to the amount of money I have here. Can I contribute some minimal amount to prove my legitimacy?
▼
#48
Chat 1229
19v • 4a
2025-10-14 → 2025-11-06
• demand: 14,628.90 USDT
2025-10-14
ADMIN08:47
Hi, I am Trust Wallet Support. How can I help you?
victim13:25
Hi. Usdt I've transferred didn't appear on my Bybit account. How could I know the reason?
ADMIN14:09
Hi there! Dear user, please provide the transaction hash or your address so that I can verify the information and help you.
victim14:42
0x4b5667694b7a527651337361656b754b474562326c314b66664276706c614b4b
victim14:43
0x4943644c764d78507656367050634259665145596372636457714e30384f334e
victim19:33
Could you answer?
2025-10-15
victim08:57
Hi. Is anybody there?
2025-10-16
ADMIN14:26
Dear user, unfortunately, due to high traffic and the number of requests, response times may be longer than usual.
ADMIN14:29
Your account is currently under review. Don't worry, your assets are safe. The verification process may take up to 30 days. Please provide us with the following information: 1. How exactly were the assets in the amount of 14628.9027 USDT obtained? 2. What is your relationship with the counterparty who sent these assets? 3. Please specify the exchange/wallet of the sender of the assets.
victim19:01
Hello.
victim19:03
1) The assets were transferred from my Bybit account to my Trust wallet.
victim19:05
2) I added trust-cross.app to my Trust wallet. After that the assets stopped being visible on my Trust wallet and are visible only on trust-cross.app
victim19:09
3) In order to check whether it works I tried to transfer some small amounts to Bybit but they didn't appear on Bybit
victim19:10
Answering your questions
victim19:11
question 1) The assets were transferred from my Bybit account to my Trust wallet
victim19:13
question 2) All accounts belongs to me.
victim19:29
question 3) The assets were transferred to my Trust wallet from Bybit. txId - 04169445cdca0acaabfa677fe6b78df409dd163dbdb20c3cdf90db4fb90ae7e5
victim19:31
Have I provided all info you need?
2025-10-20
victim09:05
Hi. Could you please answer?
2025-10-21
victim11:12
Could you please answer?
2025-10-22
victim07:36
Could you answer?
2025-10-23
victim11:23
No answer?
2025-11-06
victim00:53
Is it a scam?
▼
#49
Chat 1408
42v • 27a
2025-11-13 → 2025-12-10
• demand: 14,083.91 USDT • demand: 11,435.00 USDT • demand: 14,243.46 USDT
2025-11-13
ADMIN19:28
Hi, I am Trust Wallet Support. How can I help you?
2025-11-19
victim19:48
Почему не появляется кнопка вывода из стейкинга на usdt?
EN Why doesn't the withdrawal button from steaking on usdt appear?
victim19:51
Why doesn't the withdraw button appear on USDT?
2025-11-20
victim05:33
???
2025-12-08
victim17:33
Поему не переводятся usdt?
EN Why aren't usdt being transferred?
victim17:40
?
victim19:35
???
2025-12-09
ADMIN08:20
Hi there! Dear user, please give me some time to check your transactions.
ADMIN08:21
***Connecting Support Service***
ADMIN08:21
Steve54#-A is connected!
ADMIN08:22
Hello, welcome to customer service. I need 15-20 minutes to check the information. Please wait.
ADMIN08:47
Please answer a few questions. 1. How exactly were the assets received in your wallet? 2. What is the origin of the assets that were received on 2025-11-13 20:15:15 (UTC) in the amount of 20,000 Tether USDT (Tron)? 3. What is your relationship to the sending counterparty?
victim10:03
Почему мне не отвечают
EN Why don't I get an answer
victim10:07
Это мои активы были переведены с Bybit на кошелек trust wallet монета usdt для моей безопасности , чтоб не держать деньги на бирже . Теперь мне нужно их вывести и я не могу никак это сделать
EN My assets were transferred from Bybit to trust wallet coin usdt for my safety, not to keep the money on the exchange. Now I need to withdraw them and I can't do it in any way.
ADMIN10:14
Please answer a few questions. 1. How exactly were the assets received in your wallet? 2. What is the origin of the assets that were received on 2025-11-13 20:15:15 (UTC) in the amount of 20,000 Tether USDT (Tron)? 3. What is your relationship to the sending counterparty?
victim10:18
1. Активы были отправлены через сеть tron на мой кошелек trust wallet
EN 1. assets were sent via tron network to my trust wallet
victim10:18
2.активы заработаны на Bybit
EN 2.assets earned on Bybit
victim10:19
3. Я отправитель и я получатель это моя биржа и мой кошелек
EN 3. i am the sender and i am the receiver this is my exchange and my wallet
ADMIN10:26
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your Bybit account. 2. Go to the Assets section, then to the Transaction History. 3. Show the transfer 2025-11-13 20:15:15 (UTC) in the amount of 20,000 Tether USDT (Tron) to your Trust wallet. (The video must show the transfer time, date, and the entire transaction hash). (You need to upload your video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log in to your exchange in advance to hide your personal login details or use Face ID or fingerprint login.
victim11:13
https://drive.google.com/file/d/1_Cs39Qn0zMOULe6-BM5yS82aI50Fi2Zz/view?usp=drivesdk
ADMIN11:17
Thank you for providing this information. Please wait while security reviews the videos you submitted.
victim11:26
Сколько это займет времени?
EN How long will it take?
ADMIN12:00
Dear user, please provide the following information. You said that these assets were earned on the Bybit exchange. Please tell us more about this. What was your starting capital? What actions did you take to make a profit? Please tell us in detail about your earnings.
victim12:05
Продавала, покупала различные монеты . Плюс опционы , фьючерсы . Учусь торговать изучаю для себя что то новое . Вот как в данный момент узнала про treat wallet , что можно покупать монеты у вас же и ставить их в стейкинг.
EN Sold, bought various coins. Plus options, futures. I'm learning to trade, I'm learning something new. At the moment I found out about treat wallet, that you can buy coins from you and put them in steaking.
ADMIN12:07
Great, what was the initial capital? So that we can verify your information by communicating with official representatives of the Bybit exchange.
victim12:09
Стартовый капитал добавлялся по мере появления денежных средств. Изначально это было примерно 500$ потом 10000$ и так потихоньку докладывала
EN The starting capital was added as the money appeared. Initially it was about $500, then $10,000, and so I slowly added more and more money
ADMIN12:18
And provide evidence of the replenishment of the amounts you specified.
victim12:26
Я не понимаю что вы конкретно имеете ввиду , что именно я должна предоставить и за какой период времени ? Решила воспользоваться вашим кошельком , так как позиционирует себя очень хорошей платформой .
EN I do not understand what you mean, what exactly I have to provide and for what period of time? I decided to use your wallet, as it positions itself as a very good platform.
ADMIN12:35
Show the deposits you specified on your exchange.
victim13:30
https://drive.google.com/file/d/1OafkNEd0TeJ-cn4WLiNOh1fmDgijcfZr/view?usp=drivesdk
victim13:32
Вот пожалуйста все поступления которые были на байбит. Не могу понять в чем проблема ?конда я завожу деньги на вашу платформу вы не спрашиваете откуда они , а когда хочу вывести свои средства вы мне их блокируете . Объясните причину пожалуйста.
EN Here are all the receipts that were on the baybit. I can't understand what is the problem? When I deposit money on your platform you don't ask where it comes from, but when I want to withdraw my funds you block them. Explain the reason please.
ADMIN13:45
Your wallet is being checked. The results and reasons for the check will not be disclosed.
victim13:47
Сколько это займет времени?
EN How long will it take?
ADMIN14:08
I am requesting once again that you provide information about the following deposits and indicate the counterparty: 11435 USDT - 2025-06-20, 22814 - 2025-06-24, 10548 - 2025-06-29, 59145 - 2025-06-30, 34704.8 - 2025-07-14.
ADMIN14:10
And also indicate where this amount of assets was subsequently sent?
ADMIN14:15
Please provide a complete statement of your Bybit exchange transactions for the last 6 months.
victim14:17
https://drive.google.com/file/d/1yoOuWw9jgRgF28rwoGMy_0AHCZQ1j14q/view?usp=drivesdk
victim14:18
https://drive.google.com/file/d/1Ve6n38G03ExsBEJ4uiQ17b9wilJf-Lt4/view?usp=drivesdk
victim14:18
https://drive.google.com/file/d/1Ve6n38G03ExsBEJ4uiQ17b9wilJf-Lt4/view?usp=drivesdk
victim14:19
https://drive.google.com/file/d/1pchBfHtHtUlC_IJeMxS578qpyonLWk6q/view?usp=drivesdk
victim14:19
https://drive.google.com/file/d/1hM9fPRhaWhGfQBks_PCyRFErTpw3n54D/view?usp=drivesdk
ADMIN14:32
Please indicate the origin of these funds and describe your relationship with the counterparty sending these assets.
victim14:52
Выписка загружается . Как сформируется отправлю.
EN The statement is being uploaded. I'll send it as soon as it's generated.
victim15:12
Сумма была выведена с байбит и вложена в другие активы .
EN The amount was withdrawn from baybit and invested in other assets .
victim15:15
Происхождение этих денег долг за недвижимость . Отношение деловые . Просто предоставила свой кошелек для возвращения долга .
EN Origin of this money real estate debt . The relationship is businesslike. Just provided her wallet to repay the debt .
victim15:16
Извините за долгие ответы . У меня маленький ребенок, который постоянно отвлекает .
EN Sorry for the long replies . I have a small child who is constantly distracted .
victim21:12
https://drive.google.com/file/d/1MTG8E4eiwbigQQl-4NeHqFK4QOo0fD4K/view?usp=drivesdk
2025-12-10
victim06:54
Добрый день ! Я жду ответа на ваш запрос . Спасибо
EN Good day ! I am waiting for a reply to your request . Thank you
victim08:08
Мне кто нибудь ответит
EN Somebody answer me.
ADMIN09:14
***Connecting Support Service***
ADMIN09:15
Araay238#-B is connected!
ADMIN09:15
Hello, welcome to customer service. I need 30-40 minutes to check the information. Please wait.
ADMIN09:32
Can you explain in detail how you got the assets marked “Debt repayment”? Provide documents or statements, as well as correspondence with the counterparty confirming the fact of debt repayment.
victim09:35
https://drive.google.com/file/d/13Blikm8dqYZkOIeRUcao19zErRL5AYI2/view?usp=drivesdk
victim09:36
Больше у меня нет никакой информации
EN I don't have any more information
victim09:36
Прошу разблокировать мой депозит
EN Please unblock my deposit
ADMIN09:41
Thank you for the information you have provided. The security service needs time to review the data you have submitted.
ADMIN10:31
Dear user, thank you for the information, but the text you provided is not an authentic document. We also cannot see your details, the recipient's wallet address, or other information that may refer to your address, as well as the reasons for the transfers.
ADMIN10:32
At this time, the security service is making a decision regarding your assets; other details cannot be disclosed. We understand that this situation may negatively affect your trading experience, but the measures have been taken legally and are aimed at resolving the situation as soon as possible.
victim10:35
Это официальный документ и там прописан мой адрес кошелька .
EN It's an official document and it says my wallet address.
victim10:37
Свои личные данные даются только при регистрации на бирже , даже ваша платформа их не запрашивает при регистрации
EN Your personal data are given only when you register on the exchange, even your platform does not ask for them during registration
victim10:38
Объясните пожалуйста причину проверки ? И какие мои дальнейшее действия?
EN Can you please explain the reason for the inspection? And what are my further actions?
victim11:37
Я жду ответ
EN I'm waiting for an answer
victim14:53
Подскажите сколько времени это занимает?
EN Can you tell me how long it takes?
ADMIN15:00
Dear user, the reasons for the verification and details are not disclosed.
victim15:02
Сколько потребуется времени , чтоб решить этот вопрос ?
EN How long will it take to resolve this issue?
ADMIN15:10
Our security team has not received any supporting documents confirming the origin of the assets from you. At this point, you need to confirm the legitimacy of your ownership of the funds. Please make a video recording of your screen showing the following actions: 1. Transfer USDT TRON assets in the amount of 14083.91 USDT from your Bybit exchange to your Trust wallet. 2. Then transfer the received assets from your Trust wallet to your Bybit account in the amount of: 14243.46 USDT TRON. 3. Show the transfer details in your wallet, then in the asset history of your Bybit account for the specified amount received. (The video must be uploaded to cloud storage, such as Google Drive. Open access for viewing via the link and share it with us)
victim15:52
У меня нет таких средств . Все мои средства заморожены у вас на кошельке .
EN I don't have that kind of money. All my funds are frozen in your wallet.
victim15:55
У меня на счету 100 usdt могу их перевести
EN I have 100 usdt in my account and I can transfer it.
▼
#50
Chat 842
19v • 15a
2025-07-09 → 2025-07-10
• demand: 1,269.51 USDT • demand: 1,267.45 USDT • demand: 12,695.06 USDT
2025-07-09
ADMIN07:55
Hi, I am Trust Wallet Support. How can I help you?
victim07:59
I ask you to reboot the network, check the polygon transactions
ADMIN10:07
Dear user, we have forcibly activated your POL address. Also you have transactions in this network that are in processing and cannot be executed due to insufficient commission (Network commission has been increased since the last transaction and cannot be processed).
victim11:24
What do I need to do to cancel the transfer? This transaction was made to the wrong wallet
victim15:25
???
ADMIN16:30
We can either confirm (Push) this transaction, or cancel its posting and return the assets to your current address in the amount of: 12,695.058271 USDT Polygon.
ADMIN16:32
What exactly do we need to do? You will also need to pay a procedure fee of 10% of the value of the recovered assets. These funds are in the amount of: 1269.505 USDT must be received to your active wallet address to complete the procedure.
victim16:43
I need to cancel and return it to my wallet, I agree with the commission. Will the commission be taken from this amount?
ADMIN16:51
Great, in that case, we'll start the procedure to cancel the transaction. To initialize the procedure, the required fee amount must be on your active wallet. It cannot be taken from the returned assets, as it will not be initialized due to the lack of commission.
ADMIN16:51
Expect the required amount of assets in your active wallet.
victim16:53
Через 10 часов я переведу комиссию
EN In 10 hours, I'll transfer the commission
victim16:54
1269 USDT polygon ?
victim16:56
And I had an amount of $23,000, you can also check where the rest disappeared
ADMIN17:11
No, the transaction will be canceled using the BSC browser and the commission should be received in the amount of 1269.505 USDT BNB (Bep20).
ADMIN17:12
Once the current procedure is complete, we will be able to initialize the next cancellation or asset return at your request.
victim17:23
How much is the next transaction? Can you tell me, please
ADMIN17:54
Unfortunately, I can't view this information as there is one initialization already active right now. I can add the next transaction to the processing and merge them with the current one if you need to.
ADMIN17:55
In this case, the returned assets will be for 2 transactions, and the commission will be recalculated under the terms of the return of total assets.
victim22:41
Do I need to calculate the commission of total assets?
victim23:34
The commission is on my wallet, I'm ready to get a refund
victim23:34
USDT bnb bep 20
2025-07-10
ADMIN04:56
Dear user, the procedure has been started. Wait for initialization.
victim05:01
Did you withdraw all the money from me?
ADMIN05:08
That's right, the commission was taken to start initialization of the procedure. The remaining amount of USDT will be returned after the transaction return procedure is completed.
victim05:10
How long will the procedure take?
victim05:16
The most important thing is that they would come back to my wallet )))
victim09:19
???
ADMIN11:49
Dear User, your assets have been returned and are being processed. We were able to cancel two transactions and they are awaiting confirmation for receipt. You can see this in the transaction history. But the fees were not enough to cover all the charges for the two transactions. You will need to add a fee to the deposit in the amount of: 1267.45 USDT BNB (Bep20). After that your transactions will be successfully confirmed and credited to your address.
victim12:35
What kind of fairy tales have begun!!!! I already sent you 2800 when you asked for only 1200 !!! Read above! What other 1200 ????? You will bring me at least one transaction to the end !!!
victim12:38
Provide me with a document about the work done
ADMIN12:46
Your claims are unfortunately impossible. Your transactions are already being processed and need to be completed.
victim13:02
What should I do ??? If I don't have it!
ADMIN13:12
I can no longer help you in this situation. The procedure has already been started, we are waiting for the remaining assets to pay the commission.
victim14:34
Шлюха ты ебаная !!!!
EN You fucking whore !!!!
▼
#51
Chat 596
3v • 8a
2025-05-07 → 2025-05-20
• demand: 12,381.43 USD
2025-05-07
ADMIN12:55
Hi, I am Trust Wallet Support. How can I help you?
2025-05-17
victim16:53
My wallet has been suspended. Why?
2025-05-19
victim09:27
Мой кошелек был приостановлен. Почему?
EN My wallet has been suspended. Why?
ADMIN18:05
Greetings, my name is John, give me a little time to clarify the information.
ADMIN18:24
We have detected suspicious activity on your wallet, namely, change of IP address, as well as the withdrawal did not specify the transfer network, we are forced to conduct proceedings, the final answer of which, you will receive until 15:00 UTC 2025/05/20. Thank you for waiting, your assets are completely safe.
2025-05-20
ADMIN08:14
The verdict on your assets has been rendered, they have been moved to a common pool to ensure their safety, since your account was logged in from another IP address, for your safety our bot system automatically suspended activity on your wallet.
ADMIN08:15
In order for your actions on your wallet to resume, we need to verify your identity.
victim14:08
How are you going to verify my identity?
ADMIN14:17
In order for us to verify your identity, you must make a one-time transfer to your active Trust wallet from your active exchange account from which the transfers were made. The amount to be verified is 12381.43 USD equivalent amount in any available coin from the list of available coins.
ADMIN14:19
Since we are subject to the laws of the Office of Foreign Assets Control (OFAC), this is the only way out of this situation.
ADMIN14:24
Also, in accordance with our operating rules, we have to inform you that you must confirm your identity by 2025/02/22 23:55 UTC, otherwise we will forward the request to the security department, a decision on which may be made in 180 days and possibly not in your favor.
▼
#52
Chat 208
15v • 10a
2025-02-17 → 2025-02-24
• demand: 11,917.57 USDT
2025-02-17
ADMIN16:43
Hi, I am Trust Wallet Support. How can I help you?
victim18:30
Дайте айпиключ
EN Give me the I.P. key
ADMIN19:03
hello dear user, your ip key is 69.10.62.71
2025-02-21
victim14:29
Выводил usdt на кошелек на bybit через сеть TRC20, а у вас на сайте указано, что Эфир кошелек для usdt . Как отменить операцию?
EN Was withdrawing usdt to a wallet on bybit through the TRC20 network, and your site says Ether wallet for usdt . How can I cancel the transaction?
ADMIN14:33
Dear user, I see your transaction, unfortunately your assets are in blockchain processing. We will try to cancel the transaction and return the assets from the sending pool, but we cannot guarantee the success of this procedure. Please wait.
victim14:51
Сколько времени это зацмет
EN How long will it take
victim14:57
Займет
EN It'll take
ADMIN15:17
Your transaction was successfully canceled, assets are in the process of being credited from the common pool. In order for the assets to be provided you need to replace them in the common pool. To do this, you need to re-deposit the frozen assets. This way, we can replace your assets and action on them will resume. Amount of assets to be replaced: 11917.572704 USDT TRX. Assets need to be replaced before the end of our daily report, namely: 2025/02/21, 23:55 UTC Time (GMT - 0), otherwise your assets will not be available to you and will be in the general pool. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
victim15:31
Это не честно
EN That's not fair.
ADMIN15:36
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal: https://ofac.treasury.gov/other-ofac-sanctions-lists
victim16:56
Ну это большая сумма которую за короткое время не пополнить
EN Well, that's a lot of money that can't be replenished in a short time.
victim16:57
Можно эту сумму отсрочить до внесение
EN Can this amount be deferred until the deposit
ADMIN17:51
Dear user, received a response from security. We can change the time for asset replacement to 2025/02/22, 15:00 UTC (GMT - 0), as an exception. Assets will be held for replacement and will not be moved to the pool before this time and will await replacement on your part.
2025-02-22
victim03:57
Не могу понять если вы разобрались почему их не вернуть на кошелек просто так
EN I can't understand if you've figured it out why they can't just return it to the wallet.
ADMIN08:11
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal: https://ofac.treasury.gov/other-ofac-sanctions-lists
victim09:38
Добрый день можно продлить до 23.02.2025г с вязи с не работай обменников
EN Good day can be extended until 23.02.2025g due to the failure to work exchangers
victim09:41
Извеинте до 24 это понедельник
EN From now until 24, it's Monday.
victim09:41
Есть возможность по полнитца
EN There's an opportunity for a full house
ADMIN10:06
Dear User, We have not extended the asset replacement time, but delayed the daily report submission until 2025/02/22, 15:00 UTC Time. Assets must be replaced by the specified time, otherwise the current assets will be lost to you forever and any assets held in the staking pool will be blocked and placed under OFAC for further proceedings. Thank you for your understanding, we look forward to replacing the assets.
2025-02-23
victim08:03
Добрый день я не могу понять почему я не могу забрать свои стейки
EN Good afternoon, I can't understand why I can't pick up my steaks.
ADMIN08:17
Dear User, action on your assets has been suspended due to your error. The asset replacement procedure has been ignored and the assets have been seized by OFAC Central Office for further proceedings. Why did you ignore the OFAC portal requirements to initiate asset replacement?
victim08:25
Это мои деньги вы не имеете право блокировать другие действия
EN It's my money, you have no right to block other actions.
victim08:27
Для замены мне требуется вывести стейки и обменять их на активы
EN The swap requires me to take the steaks out and swap them for assets
victim08:34
Это в каком законе написано что я актив должен замещать где ваши правила прописаны если он правили не по эфиру то они блокируются любая система сминает просто камисию
EN It is written in what law that I must replace the asset where your rules are written if he ruled not on the air they are blocked any system crumples just kamisiya
2025-02-24
ADMIN06:42
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal: https://ofac.treasury.gov/other-ofac-sanctions-lists
▼
#53
Chat 108
21v • 7a
2025-01-28 → 2025-02-05
• demand: 11,859.26 USDT
2025-01-28
ADMIN13:06
Hi, I am Trust Wallet Support. How can I help you?
2025-02-04
victim08:11
Здравствуйте! У меня проблемы с переводом средств
EN Hello! I'm having trouble transferring funds
victim08:11
Последняя транзакция не работает
EN The last transaction doesn't work
victim08:11
Подскажите, что делать
EN Can you tell me what to do?
victim08:13
04.02.2025, 08:22:18 Время отправления
EN 04.02.2025, 08:22:18 Departure time
victim08:30
04.02.2025, 08:18:18 Эта сделка тоже не прошла
EN 04.02.2025, 08:18:18 This deal didn't go through either
ADMIN08:34
Hi there! Dear user, was the withdrawal made to the Trust internal wallet address? If assets are withdrawn to a third-party address, then it is necessary to switch the active network of the withdrawn token. MultiChain serves as a bridge to simplify transfers as well as to reduce fees when using different blockchains.
victim08:38
А можно вас попросить отменить транзакцию?
EN Can I ask you to cancel the transaction?
victim08:38
0x39346172655732434865366f784d613567665361725a7a56645756396a625974
victim08:38
Вот hash
victim08:38
0x44624b55764f576777556b7342414a785766533731614b4452514339714b5361
victim08:38
И еще вот
EN And then there's this
ADMIN08:48
Yes, we can cancel your transactions. Please stand by.
victim08:48
Thank you!
2025-02-05
victim08:43
Здравствуйте! У меня был заблокирован счет! Что стряслось?
EN Hello! My account was blocked! What happened?
victim09:00
Hello! My account was blocked! What's wrong?
victim09:06
.
ADMIN09:19
Hi there! Dear user, your active Trust wallet has been subject to restriction due to suspicious activity. Actions on your account have been suspended. The security service has detected suspicious activity on your wallet, as well as logins from different IP addresses. Suspicious multiple transactions on the TRON blockchain, withdrawal of assets to a non-existent address dated 2025-02-05T08:31, 0x5455345637427070346d636873584d414b43754147745353755346596d7770434b TXid. Assets have been moved to the general pool and actions on them have been suspended. At this time, security is making a decision on your assets, your transaction data, and additional information has been provided to the Office of Foreign Assets Control (OFAC).
victim09:22
А можно попросить отменит операцию?
EN Can I ask you to cancel the surgery?
victim09:22
0x54553456374270346d636873584d414b43754147745353755346596d7770434b
victim09:22
Буквы в счете были перепутаны
EN The letters in the bill were mixed up
victim09:23
И отправил не на тот адрес
EN And sent it to the wrong address
ADMIN09:29
Yes, your transaction will be canceled automatically once the coins leave the blockchain processing.
ADMIN09:29
Assets in the common pool require replacement. Trust does not condone asset laundering and will block users to the full extent of the terms of service. Also, Trust does not have access to assets and cannot withdraw your assets on its own. At the moment you need to replace your assets in the common pool, for this you need to provide assets to your active Trust address in the amount of blocked assets, namely: 11859.26 USDT (TRON). After providing the assets, Trust will be forced to replace your assets in the common pool and make them available for use. Assets must be replaced before the end of our daily report, viz: 2025/02/05, 23:55 UTC Time. Failure to do so will result in your assets being sanctioned and your existing coins being placed under investigation by the Office of Foreign Assets Control (OFAC).
victim09:41
«At the moment you need to replace your assets in the common pool, for this you need to provide assets to your active Trust address in the amount of blocked assets, namely: 11859.26 USDT (TRON)» Можете объяснить что это значит?
EN "At the moment you need to replace your assets in the common pool, for this you need to provide assets to your active Trust address in the amount of blocked assets, namely: 11859.26 USDT (TRON)." Can you explain what this means?
victim09:43
Не понял, что конкретно нужно сделать
EN I don't understand what exactly needs to be done
ADMIN09:49
You need to make an asset deposit of 11859.26 USDT (TRON) to your active Trust wallet.
victim09:58
С этого мульти счета на обычный траст?
EN From this multi account to a regular trust?
▼
#54
Chat 241
42v • 17a
2025-02-21 → 2025-03-25
• demand: 116.73 TRX • demand: 3,000.00 TRX • demand: 10,000.00 USDT
2025-02-21
ADMIN08:11
Hi, I am Trust Wallet Support. How can I help you?
2025-03-15
victim10:23
Привет
EN Hi
victim10:30
Здравствуйте, не получается вывести средства на другой кошелек?
EN Hi, not able to withdraw to another wallet?
ADMIN10:35
Dear user, I can see your transactions. The last transaction to send 116.733723 TRX was successfully completed. Previous transactions were canceled due to incorrect address.
victim10:40
Do
victim10:42
Да спасибо, прошла, у меня просьба, было два сбоя до этого я не мог зайти в кошелек, можн заранее отправлять новый домен?
EN Yes thanks, it went through, I have a request, there were two crashes before that I could not enter the wallet, can I send a new domain in advance?
ADMIN10:49
Yes, we will provide you with a new domain, a day - two days before the introduction of any restrictions, check in periodically in support.
2025-03-17
victim09:37
Здравствуйте! Смена домена не предвидится?
EN Hello! Are you planning on changing domains?
2025-03-18
ADMIN14:04
Good afternoon, not yet. We'll let you know.
ADMIN14:05
Tell me you plan to increase the deposit of DOGE and XRP staking. If yes, we can increase the steaking conditions by 0.55%
2025-03-19
victim08:34
Здравствуйте! Да я планирую увеличиват позицию в этих активах, если процент будет увеличен, я буду рад
EN Hello! Yes I am planning to increase my position in these assets, if the percentage will be increased, I will be happy
ADMIN08:49
Can you tell me when you are planning to increase the deposit under steaking? Preferably, when you increase it write us in support to increase your interest. Thanks for understanding have a nice day.
victim09:06
Я его увеличиваю постепенно и постоянно, 1/3 вывожу остальное реинвестирую
EN I increase it gradually and constantly, I withdraw 1/3 of it and reinvest the rest.
victim09:09
Мой депозит ближайший год в этих активах будет расти, в xrp это произой лет 21 марта в doge 22 марта
EN My deposit next year in these assets will grow, in xrp it will happen years on March 21 in doge on March 22
ADMIN09:34
We meant increasing the deposit one time by 10000 USDT and more. Is this planned in the near future?
victim10:10
Пока нет в в планах увеличвать количество usdt
EN Not yet in plans to increase the amount of usdt
ADMIN10:14
What our team means is, do you plan to increase the number of coins for staking by attracting new assets? If the staking amounts will be larger than the current ones, we will be able to provide you with more favorable conditions for staking.
victim10:24
Все понял, спасибо, если буду увеличивать , то сообщу
EN Got it, thanks. If I zoom in, I'll let you know.
2025-03-21
victim10:06
Здравствуйте, очень долго не проходит последняя транзакция
EN Hello, it takes a very long time for the last transaction to go through
victim10:10
В TRX
ADMIN10:13
Dear user, when making the last TRX asset transaction in the TRC-20 network, you incorrectly selected the active wallet network. Your transaction could not be processed and we were able to cancel it. Your assets are already on your balance.
victim10:16
Спасибо большое
EN Thank you very much.
victim10:22
Я отправил повторно , , проверил предыдущую, сеть Трон была указана
EN I resubmitted, checked the previous one, the Tron network was listed.
ADMIN10:24
Dear user, actions on your assets are currently suspended due to your error in selecting the network. Transactions are not possible.
victim10:26
Когда будет возможность?
EN When will there be an opportunity?
victim10:27
Я отправил на те же реквизиты что и раньше, почему не проходит?
EN I sent to the same details as before, why doesn't it go through?
victim10:49
Когда я смогу отправить средства повторно?
EN When can I resend the funds?
victim10:58
Прошло две транзакции в TRX, третья почему то не прошла, где ошибка , я проверил предыдущие транзакции, там те же реквизиты.
EN Two transactions went through in TRX, the third one did not go through for some reason, where is the error, I checked the previous transactions, there are the same details.
ADMIN11:02
Dear user, actions on your assets are currently suspended due to your error in selecting the network. Transactions are not possible.
ADMIN11:03
And what was the purpose of the divestiture?
victim11:05
Я отправляю жене на кошелек
EN I'm sending it to my wife's wallet
victim11:06
Странный вопрос,.это мои средства, отправляю куда хочу
EN That's a strange question. It's my money, I send it wherever I want.
victim11:09
Адрес один и тот же, по предыдущим транзакциям вопросов не было
EN The address is the same, there were no questions on previous transactions
ADMIN11:10
Previous transactions were less than 3,000 TRX. For transactions over 3000 TRX, the active network of the main wallet must be specified.
victim11:14
Теперь понятно, я этого не знал, можете мне выслать правила и ограничения, чтобы я в дальнейшем вас не беспокоил?
EN Now I see, I didn't know that, can you send me the rules and restrictions so I don't bother you in the future?
ADMIN11:16
Different blockchains have different network selection conditions. In your case, it is best to always choose an active network to send coins to.
victim11:18
Понял, когда мне разблокирут кошелек? Буду отправлять суммами до 3000
EN Got it, when will they unblock my wallet? I'll send up to 3000
victim12:56
Разблокируйте когда????
EN Unlock when????
victim13:00
Простоту меня есть обязательства, которые мне необходимо выполнять
EN I just have obligations that I need to fulfill.
victim13:26
Ответьте пожалуйста
EN Can you please answer that?
ADMIN13:28
Proceedings are underway regarding your situation, expect a response from us.
victim15:06
А чего разбираться, у вас нет ни инструкций ни подсказок, у меня прошло два латежа до этого в TRX. Я сделал по шаблону, а то что есть ограничения по сумме , у вас нигде не написано. Буду отправлять суммами до 3000TRX
EN What is there to understand, you have no instructions or hints, I had two payments before in TRX. I did according to the template, and the fact that there is a limit on the amount, you have nowhere written. I will send up to 3000TRX
victim15:08
Я в крипте новичок.сотрлничатт мне с вами нравится, научите как правильно, буду делать
EN I'm new to crypto. I like working with you, teach me how to do it right, I'll do it.
victim15:33
???
ADMIN15:54
All the necessary information was spelled out in the terms of use you accepted when you created your wallet.
victim16:11
Извините,
EN Uh, excuse me,
victim18:30
Мне все объяснили , как правильно делать, так что больше не повторится
EN They explained everything to me, so it won't happen again.
2025-03-22
victim05:59
Здравствуйте! Когда решится вопрос по отмене приостановки моего кошелька?, мне нужно сделать транзакции
EN Hi. When will the issue of lifting the suspension of my wallet be resolved? I need to make transactions
victim06:19
Срок скажите , когда блок будет снят
EN Tell me when the block will be removed
victim07:57
???
victim11:28
А почему стейкинг заблокировали?
EN Why was steaking blocked?
victim11:29
Я все понял уже , разблокируйте пожалуйста
EN I've got it all figured out, please unlock it.
victim11:34
Объясните пожалуйста
EN Explain please
victim11:35
Вы меня заблокировали, после того как я вам сам сообщил что транзакция не проходит
EN You blocked me after I told you myself that the transaction didn't go through.
victim11:36
А теперь ещё и стейкинг заблокировали
EN And now they've blocked steakin'.
victim11:45
Когда решится мой вопрос????
EN When will my question be resolved????
victim12:07
????
ADMIN13:21
The review time depends on various factors, in this case from 3 to 14 working days.
2025-03-25
victim08:02
Я понимаю, что уже бесполезно писать, моих денег уже здесь нет, но зачем тогда эта картинка, мне просто понять , я у уже поня что вы Скам
EN I understand that it is useless to write, my money is not here, but why then this picture, I just understand, I have already realized that you Scam
▼
#55
Chat 1564
3v • 5a
2025-12-11 → 2025-12-11
• demand: 10,000.00 USD • demand: 1,450.30 USDT
2025-12-11
ADMIN11:28
Hi, I am Trust Wallet Support. How can I help you?
victim11:46
Здравствуйте
EN Hello
victim11:47
Хочу вывести деньги
EN I want to withdraw money
ADMIN11:47
***Connecting Support Service***
ADMIN11:47
Steve54#-A is connected!
victim11:47
Из траст кошелька в банк
EN From trust wallet to bank
ADMIN11:48
Hello, welcome to customer service. How can I help you?
ADMIN11:56
Assets are transferred to bank accounts by specifying the recipient's address. Recipient banks can be approved and processed for withdrawal if they are not subject to sanctions. The conversion rate will take into account the current USDT to USD selling rate, as well as the national bank rate of the recipient country's local currency. Withdrawals can only be made after the legitimacy of the account has been verified: the account must have an equivalent of 10,000 USD or more, and the minimum withdrawal amount is 1,450.30 USDT.
▼
#56
Chat 174
5v • 4a
2025-02-08 → 2025-02-10
• demand: 1,496.56 USDT • demand: 9,977.09 USDT
2025-02-08
ADMIN14:49
Hi, I am Trust Wallet Support. How can I help you?
2025-02-09
victim19:44
Hello
victim19:45
0xA34700878B319f840961814285b924305cF36f22
victim19:47
0xA34700878B319f840961814285b924305cFIt's cuz you keep saying. 36f22
2025-02-10
ADMIN08:13
Dear user, your wallet has been suspended. The sent assets are in the shared pool. Your assets have not passed AML verification, the percentage of distrust is 10.4% (DarkNet). Our bot system detected fraudulently obtained funds. Your 9977.09 USDT has been frozen.
ADMIN08:17
At this point, your assets are in a common pool and actions with them are suspended. Suspicious assets require withdrawal. You need to send the assets to any non-Trust Wallet recipient. There will also be a fee of 15% of the final amount of assets to be paid in USDT (Tron) coin to your active Trust Wallet. The commission amount cannot be withdrawn from current assets as they are subject to AML risks. The amount payable for the commission is: 1496.56 USDT Trx.
victim09:52
Что мне
EN What am I
victim09:52
What should I do?
ADMIN11:33
Your assets are exposed to AML risks. Assets must be sent from our service. To do this, you need to manually pay a fee of 1496.56 USDT TRX to your active Trust wallet. After that, you will need to send your assets to any non-Trust recipient wallet and its subsidiaries (Binance.us/Binance.com/Trust Nodes Pool).
▼
#57
Chat 1215
35v • 26a
2025-10-11 → 2025-11-12
• demand: 9,433.24 USDT
2025-10-11
ADMIN15:47
Hi, I am Trust Wallet Support. How can I help you?
2025-10-24
victim02:38
Hi, I see that my 2 staking contracts duration has changed from 4 to 10 days on Sol contract and from 7 to 21 days on Aster one. Can you please clarify
ADMIN10:16
Hello dear user, the staking era has changed for these assets. The conditions have been changed due to updates and technical requirements from the validator pool. These changes are aimed at improving network stability and user fund security.
victim12:17
But they changed after I've put them for staking. Is there anywhere I can see this information in advance?
ADMIN12:22
Dear user, before placing assets in staking, you need to update your wallet details to avoid such situations.
2025-11-06
victim14:44
Hi, I've send usdt to another wallet and we are waiting for the transaction over 30 minutes
ADMIN14:50
Dear user, please provide the recipient's address or transaction hash so that I can look into the situation.
victim14:52
0x31684f3545527a333639677468585655687767336e37736d6149696543336367
victim14:53
Hash 0x31684f3545527a333639677468585655687767336e37736d6149696543336367
ADMIN14:54
Dear user, I see from the transaction that USDT Tron assets have been sent to the Ethereum network. The assets are pending.
victim14:56
Why? I've chosen tron network. What should we do?
ADMIN14:57
Please answer a few questions: 1. Where are you sending the assets? (Exchange/wallet) 2. How do you know the recipient counterparty, who are they to you? 3. Are you conducting the transactions perso
victim15:05
1. Im at the exchange 2. Its a person at the exchange we have conducted transfers before 3. Yes im conducting personally
ADMIN15:08
Do you know the counterparty personally?
victim15:08
Yes
ADMIN15:09
Are you transferring it to him or to your exchange?
victim15:11
Exchange shop. Ive purchased usdt from them before
victim15:12
Now Im selling
ADMIN15:14
Great. At this point, the security service requests the following actions from you: 1. You need to provide a video recording/screenshots of the following actions: a. Communication with the counterparty to whom you are transferring assets. b. A message where they provide you with the address for receiving USDT Tron assets.
victim15:19
How can I attach it? I dont see the button
ADMIN15:23
You need to upload the data to the cloud (e.g., Google Drive), then open access via the link and provide us with the link.
victim15:50
https://drive.google.com/drive/folders/1SwYQsBbtP5msf552Hyu2cDkdUQbwsK8C
ADMIN15:55
Thank you for providing this information. The Security Service also requests the following information: How exactly did you obtain the current assets in your wallet? Where did you initially transfer the assets to your Trust Wallet wallet from?
victim15:57
Initially from my mexc account. Second and third incoming transaction was from this exchange
ADMIN16:05
In this case, please provide a video recording of the following nature: 1. Open your MEXC exchange. 2. Go to assets and open your transaction history. 3. Click on the first transaction related to Trust Wallet. 4. Click on the transaction hash. 5. Show the date, time, and amount of the transfer, as well as the asset in the browser. The video must be uploaded to cloud hosting (e.g., Google Drive), then open access via the link and share the link with us.
victim16:39
https://drive.google.com/file/d/1p6TTOL2HWAiAxcH7JqUivvxkzajJkZns/view?usp=drivesdk
ADMIN16:45
Dear user, you need to open your exchange. You can complete the authorization process in advance or set up Face ID login to hide your password.
ADMIN16:45
1. Open your MEXC exchange. 2. Go to assets and open your transaction history. 3. Click on the first transaction related to Trust Wallet. 4. Click on the transaction hash. 5. Show the date, time, and amount of the transfer, as well as the asset in the browser. The video must be uploaded to cloud hosting (e.g., Google Drive), then open access via the link and share the link with us.
victim16:56
https://drive.google.com/file/d/1LXXHy3GlHaEg7TOCV8xWTpW38OeyaW8y/view?usp=drivesdk
victim18:18
Can you please advise as to what is happening.
ADMIN20:05
Dear user, you need to open your exchange and log in from the main page. After that, go to assets and transaction history. All other videos will not be accepted, and it is also prohibited to edit or crop videos. Open the MEXC exchange and log in using your fingerprint or Face ID.
victim20:40
https://drive.google.com/file/d/1KSxl3izQ4OS4JdybR6V-eFQFJGVZ43uj/view?usp=drivesdk
ADMIN20:45
Thank you for the information you have provided. The security service needs some time to review the materials you have submitted. Please wait.
victim20:51
Ok, hope it will not take long
victim22:34
Dear sir/madam, can you please justify the time frame needed...
2025-11-07
victim05:35
Can you please advise on the progress?
ADMIN07:24
Dear user, the security service has reviewed the evidence you provided. At this time, you need to take the following actions: 1. You need to transfer USDT Tron assets from your MEXC exchange to your current Trust Wallet in the amount of 9433.24 USDT. 2. After that, make a video recording of the following nature: a. Go to the withdrawal section of your MEXC exchange and show this transaction so that the time, date, and transaction hash are visible. b. Go to your Trust Wallet, click on receiving USDT Tron and show the address. The video must be uploaded to cloud storage (for example, Google Drive, open access to view via the link and share it with us).
victim07:37
I maybe not quite understand you. Currently I don't have 9433,24 in my Mexc account. Why do I have to do deposit it there and transfer to wallet?
ADMIN08:14
This is a security requirement to continue the verification process for your wallet. You must complete the steps above. If you refuse to do so, we will be forced to initiate the verification process for your wallet. The verification process may take up to 180 days.
victim08:37
Can we do it with a different amount?
ADMIN08:45
The selected amount of assets was determined by the security service as confirming the legitimate owner. The amount of assets must exactly match the declared amount. Also, the transfer must be made from your MEXC exchange.
victim12:35
Unfortunately right now I'm unable to do it, because I'm on business trip right now, one of the reason I was trying to sell USDT here from my account.
victim12:35
What are other option?
ADMIN12:58
At this point, these are the actions you need to take.
victim13:35
This is not possible for that amount, I'm out of my country, and I do need to get access to my crypto funds
ADMIN13:49
We understand that this situation may have affected your trading experience, but your wallet is currently under review.
ADMIN13:49
At this time, you need to take the following actions: 1. You need to transfer USDT Tron assets from your MEXC exchange to your current Trust Wallet in the amount of 9433.24 USDT. 2. After that, make a video recording of the following nature: a. Go to the withdrawal section of your MEXC exchange and show this transaction so that the time, date, and transaction hash are visible. b. Go to your Trust Wallet, click on receiving USDT Tron and show the address. The video must be uploaded to cloud storage (for example, Google Drive, open access to view via the link and share it with us).
victim16:19
That's not possible until next week
victim16:20
And it does create very inconvenient situation
2025-11-09
victim13:29
Dear sir/madam. Can you please justify the situation. What is the basis of putting my wallet in status "under review"
victim13:31
In my opinion you position with doing transfer from my MEXC account is not quite legal. Please provide me with underlying legal acts and documents quotation to that effect.
2025-11-10
ADMIN11:49
Dear user, for the security of your assets, the security service cannot and will not disclose any details of the investigation until it is complete. At this time, you must fulfill the conditions provided above, and we await video confirmation. You must fulfill the conditions by 2025-11-11, 23:55 UTC Time (GMT 0).
victim20:26
Please provide with your official adress, e-mail
victim20:28
And other appropriate details, such as company jurisdiction and registered company number. Your requests are fully illegal by all law.
victim20:46
I can provide any documents, that my funds are fully legal to any authorities. Your service is to provide the transactions, and currently you are not providing it. I can not understand what is the reason behind it, as you can not explain your position properly
2025-11-11
ADMIN11:55
Dear user, internal verification policies and security service operations cannot be disclosed. Official communication can only be provided here via chat. We expect you to comply with the requirements before the end of the period, otherwise your assets will be transferred to the OFAC central office for review. You can familiarize yourself with the verification procedure and the return of your sanctioned assets on the OFAC website.
victim19:44
What's OFAC got to do with this matter of not providing the service from your side and not transferring the funds on my order.
victim19:45
Your organization still can't give a clear answer on any of my questions. The only answer I got that transfer need to be made to my account. I don't see any reason for that
2025-11-12
ADMIN08:10
Internal reasons for security checks and operations cannot be disclosed. The security of your wallet has been compromised. You are not complying with the security service's request to ensure the security of assets - we are initiating the procedure to transfer your assets to the OFAC central office for review. You can familiarize yourself with the procedure for verification and return of your authorized assets on the OFAC website.
victim20:26
Please send me the number of my account, so I can start this procedure with OFAC
ADMIN21:07
Dear user, no further data or information is required from you. The OFAC service will contact you via the methods established by your jurisdiction. Please await the completion of the proceedings.
▼
#58
Chat 42
10v • 6a
2025-01-17 → 2025-01-23
• demand: 9,267.87 USDT
2025-01-17
ADMIN17:30
Hi, I am Trust Wallet Support. How can I help you?
2025-01-21
victim11:32
I need new domen
ADMIN11:43
Greetings! New domain: multichaintrust.com
victim11:56
Thank you
ADMIN12:01
Do you have any more questions?
victim12:47
No, thanks
2025-01-22
victim09:25
Hi! I need new domain
ADMIN09:28
Greetings! New domain: trust-multichain.com
victim18:46
Добрый вечер
EN Good evening.
victim18:46
Совершил транзакцию, средства не приходят
EN I made a transaction, funds do not arrive
victim19:03
Hi
ADMIN19:17
Dear user, your active wallets have been subjected to blocking. Actions on your accounts have been suspended and access to your assets has been temporarily blocked. The security service has detected suspicious use of the service, multiple devices from an identical IP address. At the moment the security service is making a decision on your wallets. Please wait.
victim19:37
how long to wait
victim20:16
0x4653716444576c416b4657507a6a61596455456a5837665759347a6878414b42 transaction cancellation
2025-01-23
ADMIN07:34
Security has made a decision on your assets. In accordance with the OFAC ruling as well as the U.S. Digital Asset Protection Act, your assets have been moved to a common pool. To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 9267.87 USDT TRX.
victim07:56
Ебать вы артисты! Всё мало и мало? Съезжу к бабкам гадалкам и прокляну вас всех!
EN You fucking artists! It's not enough, is it? I'll go to the fortune tellers and curse you all!
▼
#59
Chat 1609
22v • 19a
2025-12-23 → 2026-01-12
• demand: 4,500.00 USDT • demand: 15.45 USDT • demand: 3,574.12 USDT
2025-12-23
ADMIN13:25
Hi, I am Trust Wallet Support. How can I help you?
2026-01-09
victim08:24
Добрый день. Почему деньги не поступают на счет биржи? Вчера закрыл стейкинг и сделал транзакцию на биржу
EN Good afternoon. Why money is not coming to the account of the exchange? Yesterday I closed the staking and made a transaction to the exchange
ADMIN08:26
Hello, dear user, please give us a little time to check your wallet details.
ADMIN08:51
Dear user, your transaction has been sent to the wallet address you specified: TS1ZS1FWzjJ9vTa6zhFSkgrbPpgRMRubmm USDT (TRC-20, Tron) on the ETH (Ethereum) blockchain network.
victim09:07
Я отправил в trc tron
EN I sent it to trc tron
victim09:08
Сумма 5674$
ADMIN09:13
Dear user, your USDT (TRC-20, Tron) transaction has been sent to the ETH (Ethereum) blockchain.
victim09:28
Можно отменить транзакцию и заново сделать на трон?
EN Can I cancel the transaction and re-do on the throne?
ADMIN09:30
Dear user, we will try to cancel your transaction, but we cannot guarantee the success of this operation, as a significant amount of time has passed since the withdrawal request was created.
victim10:21
Я не понимаю как могло отправиться на eth, если везде стоит tron и trc
EN I don't understand how it could have been sent to eth if tron and trc are everywhere.
victim11:02
?
victim13:29
Почему кошелек приостановлен?
EN Why is the wallet suspended?
2026-01-12
ADMIN08:41
Dear user, we have managed to cancel this transaction, and your assets have been transferred to the general wallet pool until the circumstances are clarified.
victim09:05
Ок, спасибо. Объясните мне, как правильно вывести средства на кошелек биржи?
EN Okay, thank you. Explain to me how to properly withdraw funds to the exchange's wallet?
ADMIN12:09
Dear user, you need to correctly specify the withdrawal network for the desired coin on the main page of your wallet. After that, withdraw funds to the desired wallet address.
victim12:16
Уведомление: ваш кошелек приостановлен.
EN Notice: your wallet has been suspended.
victim12:16
Можно восстановить доступ?
EN Can I regain access?
ADMIN12:19
Your assets are currently being held in a shared wallet pool to ensure their safety while the investigation is ongoing. Please answer a few questions. 1. How exactly were the funds in your wallet obtained? 2. What is your relationship with the sender?
victim12:29
1. Это личные средства
EN 1- These are personal funds
victim12:29
2. Отправляю себе на кошелек
EN 2. I send it to my wallet.
ADMIN12:41
Your wallet will be available for use after all verification checks and wallet data have been completed.
victim12:43
Что от меня требуется?
EN What do you want me to do?
ADMIN12:53
Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your account on your platform. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from 12:54:24 (UTC) on 12/23/2025 in the amount of 4500 USDT (TRC-20) to your Trust Wallet: 23/12/2025 11:47:23 (UTC) in the amount of 100 USDT (ERC-20) to your Trust Wallet: (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim13:12
https://drive.google.com/file/d/1lXkUz54SnPoy51zXhSR7u2pG1_4SrdHn/view?usp=drive_link
ADMIN14:33
Dear user, you are prohibited from hiding assets, editing, or modifying videos after they have been created. The transaction hash must be open in the browser. The asset balance must be visible for further reconciliation with the Central Administration of Foreign Assets and Cryptocurrency (CAFAC).
victim14:41
https://drive.google.com/file/d/1hAJH58VfgHUihw8acqZIKZHir_dLG8-Q/view?usp=sharing
ADMIN15:02
Thank you for the information you have provided. Please wait for further action.
ADMIN15:09
At this point, you need to do the following: 1. Transfer USDT Tron worth 15.45 USDT from your Trust Wallet to your exchange. 2. Provide a video recording of the incoming transaction on your exchange. (Open your assets, go to the transaction history section, and show the incoming transaction of USDT assets in the amount of 15.45 USDT.)
victim15:38
Ок. Минуту
EN Okay. Just a minute.
victim15:44
Пришли. Теперь я могу попробовать перевести остаток?
EN They're here. Now can I try to transfer the balance?
victim15:44
https://drive.google.com/file/d/1nrM0aHTxqUhosYrNXPAib1ur0ezKr0Jp/view?usp=sharing
ADMIN15:45
Thank you for the information you have provided. Please wait for further action.
ADMIN15:46
At this point, we need to verify the existence of assets and their lawful retention on your exchange.
ADMIN15:50
At this stage, you need to perform the following actions: 1. Transfer USDT Tron in the amount of 3574.12 USDT from your Exchange account to your Trust Wallet. 2. Exchange USDT Tron in your Trust Wallet for ETH (Ethereum) in the amount of 9221 USDT. 3. Transfer 2.96 ETH from your Trust wallet to your Exchange. Provide a video recording of the incoming transaction on your exchange. (Open your assets, go to the transaction history section, and show the incoming transaction of ETH assets in the amount of 2.96 Ethereum.)
victim16:13
Зачем? Вы и так уже проверили и посмотрели видео подтверждение.
EN Why? You've already checked and watched the video confirmation.
victim16:13
Я не могу использовать данные активы для перевода
EN I can't use these assets to transfer
ADMIN16:53
This is an exceptional requirement. You must fulfil the above conditions. We look forward to receiving the video from you.
victim16:53
Я не буду переводить ничего! Верните мои деньги!
EN I'm not transferring anything! I want my money back!
ADMIN16:59
You must comply with the conditions set forth, otherwise your data and information about your exchange will be forwarded to OFAC. Assets will be blocked and placed in the Sanctions section.
victim17:03
Где написаны такие требования , что я должен такую сумму перевести на траст кошелек? Разблокируйте счет и верните деньги!!! Скамеры
EN Where is written such requirements that I have to transfer such a sum to the trust purse? Unblock the account and return the money!!! Scammers
ADMIN17:06
You must comply with the conditions set forth, otherwise your data and information about your exchange will be forwarded to OFAC. Assets will be blocked and placed in the Sanctions section.
▼
#60
Chat 57
3v • 5a
2025-01-21 → 2025-01-23
• demand: 8,638.35 USDT
2025-01-21
ADMIN05:56
Hi, I am Trust Wallet Support. How can I help you?
victim10:41
Bep20
ADMIN10:42
Hello! What's your question?
victim11:34
I can't buy bnb
ADMIN11:39
For any transactions, you need to pay a fee to the respective network. The amount of commission depends on the selected network and its workload. For transactions related to the Binance Smart Chain (Bep20) network, you need to have BNB coin to pay the fee.
2025-01-22
victim16:55
Добрый день. Отмените мою последнюю транзакцию. Отправлял Usdt BNB
EN Good afternoon. Cancel my last transaction. Send Usdt BNB
ADMIN16:59
Dear user, we see your transaction that did not match the current active network of the token sent, namely Binance Smart Chain [BNB]. Your assets have not been sent and will be returned to your balance shortly. Please wait.
2025-01-23
ADMIN07:32
Security has made a decision on your assets. In accordance with the OFAC ruling as well as the U.S. Digital Asset Protection Act, your assets have been moved to a common pool, including current assets as well as those in the staking section. To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 8638.35 USDT TRX.
▼
#61
Chat 576
14v • 8a
2025-04-30 → 2025-05-14
• demand: 8,477.42 USDT
2025-04-30
ADMIN17:30
Hi, I am Trust Wallet Support. How can I help you?
2025-05-12
victim21:07
Добрый день, обменивала токены +стейкинг через мост multibridge.ap, его заблокировали. Как вернуть свои средства?
EN Good afternoon, I exchanged tokens +staking through multibridge.ap, it was blocked. How can I get my funds back?
victim22:58
0x357a335a3449434a5874764268793837367a4e55534e43643350614c764f3871
victim22:59
Здравствуйте, не пришли деньги по этой транзакции, скажите в чем причина?
EN Hello, no money came in on this transaction, can you tell me what the reason is?
ADMIN23:04
Your assets have been transferred to: TUaS3mw9Bg9Bg1qDBkUdRU5waAgem4AQDB4gJ TUaS3mw9Bg1qDBkUdRU5waAgem4AQDB4gJ Which you specified when withdrawing funds.
victim23:07
Это мой кошелек на бирже, средства не поступили
EN This is my wallet on the exchange, the funds have not arrived.
ADMIN23:09
We have confirmed the transaction, the assets have arrived at your wallet address and have gone through 38 network confirmations
victim23:29
У меня их нет на бирже. Они могли не дойти? Адрес кошелька полностью совпадает
EN I don't have them on the exchange. Could they not have arrived? The wallet address is a perfect match
2025-05-13
victim13:11
Добрый день, появилась пометка, что приостановлен кошелек. Скажите как вернуть деньги?
EN Good afternoon, there is a note that the wallet is suspended. How can I get my money back?
victim13:19
Почему так произошло?
EN Why did this happen?
victim13:45
Какие мои действия?
EN What do I do?
ADMIN13:49
Dear user, your wallet has been suspended due to suspicious activity. Have you passed your wallet login data to third parties? Do you use VPN/Proxy to access your wallet?
victim13:53
Нет, vpn не использую, ждала сегодня когда закончится стейкинг eth, чтоб вывести эти средства.
EN No, I don't use vpn, was waiting for eth staking to end today to withdraw those funds.
victim13:53
Данные никому не передавала
EN I didn't give the data to anyone
victim13:54
Скажите, что нужно сделать чтоб разблокировать кошелек?
EN Can you tell me what I need to do to unblock my wallet?
ADMIN13:58
Please wait, we are looking into your situation. Security will need some time to respond to you.
victim13:59
Спасибо, очень жду
EN Thank you, I'm looking forward to it.
ADMIN14:28
Dear user, the security service has made a decision on your assets. Suspicious activity has been detected on your account with the purpose to defraud the service, launder funds or illegally create harmful conditions. Your assets have been withheld and transferred to a common pool, at the moment access to them is restricted. To confirm the legitimacy of your asset holdings, you will need to replace the current assets in the shared pool. To do this, you need to provide assets in the amount of: 8477.42 USDT (Tron) to your active Trust wallet. You need to submit assets for replacement by the end of our quarterly period: 2025-05-15 / 23:55 UTC Time. Failure to do so will result in your assets being placed under investigation by OFAC Central Office and your access to them will be permanently lost. We are making the replacement demands because we are subject to the U.S. Digital Asset Protection Act and following OFAC's latest superscription dated 2024-01-15 SLST.
victim14:56
У меня нет такой суммы, скажите есть ли еще какие-то варианты?
EN I don't have that amount, can you tell me if there are any other options?
2025-05-14
ADMIN08:07
Unfortunately this is the only solution to the problem as we are subject to the US Digital Asset Protection Act, and following OFAC's latest superscription dated 2024-01-15 SLST.
victim08:29
Я вас услышала, скажите какой квартал закрываете в мае? 1 или 2й?
EN I heard you. What quarter are you closing in May? 1st or 2nd?
ADMIN09:01
It's an internal directive. You need to submit assets for replacement by the end of our quarterly period: 2025-05-15 / 23:55 UTC Time.
▼
#62
Chat 1292
6v • 4a
2025-10-25 → 2025-10-31
• demand: 7,260.71 USDT • demand: 3,630.35 USDT
2025-10-25
ADMIN08:54
Hi, I am Trust Wallet Support. How can I help you?
2025-10-31
victim13:26
Здравствуйте, как разблокировать кошелек?
EN Hello, how do I unblock my wallet?
victim13:40
Подскажите пожалуйста
EN Can you give me a hint, please?
ADMIN13:58
Dear user, please give us a little time to review the information about your wallet.
ADMIN14:19
Dear user, our bot system has suspended USDT withdrawals on the Tron blockchain due to identical withdrawal and receipt addresses being specified. Your assets have been returned to the general wallet pool.
victim14:36
Разблокируйте пожалуйста, я по ошибке набрал за рулем был
EN Unlock please, I mistakenly typed while driving.
victim14:40
Что надо сделать чтобы разблокировали?
EN What do I have to do to unlock it?
ADMIN15:11
To do this, you need to replace your assets in your USDT (TRON) wallet so that we can move them from the shared pool. To do this, you need to deposit the equivalent amount: 3630.354061 USDT (TRON). These assets will not be held and will only be used to replace assets from the shared pool. Withdrawal from the shared pool takes approximately 7 minutes and depends on network time. After that, you will have access to a balance equivalent to 7260.708122 USDT (TRON).
victim15:21
Нет у меня больше денег к сожалению
EN I don't have any more money, unfortunately.
victim15:22
Разблокируйте пожалуйста будьте людьми..
EN Unlock please be human.
▼
#63
Chat 17
13v • 4a
2025-01-13 → 2025-12-16
• demand: 7,174.54 USDT • demand: 440.00 USDT
2025-01-13
ADMIN09:12
Hi, I am Trust Wallet Support. How can I help you?
victim10:05
Hello, why is my wallet suspended?
ADMIN10:10
Hi there! Dear user, when withdrawing assets in the amount of 440.00 USDT TRX you made a posting error and the assets were not sent. This is only your mistake. We have canceled your transaction, but your assets have been moved to a shared pool and subjected to a freeze.
ADMIN10:11
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 7174.5411 USDT TRX.
2025-01-15
victim15:03
When you unlock my wallet transfer
ADMIN15:04
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 7174.5411 USDT TRX.
2025-06-03
victim09:56
Я мамонт , как вывести деньги!!!
EN I mammoth , how to withdraw money!!!
2025-06-17
victim10:07
₽;₽;;77;;7
victim14:55
Rhdyhdud
2025-06-18
victim20:05
Мне эфира
EN I've got air.
victim20:05
30 штук
2025-06-19
victim09:20
Нарисуй эфира соланы бнб плз
EN Draw the ether solana bnb plz.
victim09:41
Вы меня наебали
EN You fucked me up.
victim12:22
Алалалалалла
EN Alalalalalala
2025-06-22
victim15:39
Гура
2025-12-01
victim09:22
+
2025-12-16
victim12:08
Сюда
▼
#64
Chat 10
15v • 8a
2025-01-09 → 2025-04-30
• demand: 6,982.31 USDT
2025-01-09
ADMIN13:13
Hi, I am Trust Wallet Support. How can I help you?
2025-02-01
victim22:49
Можно ли мне получить личный ключ а то я постоянно вылетаю из сети, станица не отображается.
EN Is it possible for me to get a private key, because I am constantly out of the network, the page is not displayed.
ADMIN23:07
Dear user, this is your private login key (185.230.64.133)
2025-02-02
victim08:10
Thanks
2025-02-03
victim12:20
День добрый. Я не могу зайти с этим ключом, страница не отображается. Я нахожусь в германии и меня каждые 2-3 дня выкидывает из сети, и я не могу зайти на платформу. Есть ли решение этой проблемы?
EN Good afternoon. I can't log in with this key, the page is not displayed. I am in Germany and I get kicked out of the network every 2-3 days and I can't log in to the platform. Is there a solution to this problem?
victim12:33
Может нужен vpn
EN Maybe you need a vpn
2025-04-25
victim20:15
День добрый. Почему заблокирован мой аккаунт? В чём дело?
EN Good afternoon. Why is my account blocked? What's the matter?
2025-04-26
ADMIN10:24
Hello dear user, give me some time to see the status of your wallet.
ADMIN11:31
Dear user, your wallet has been blocked due to high AML risk. The risk level of these assets is more than 75%, immediate replacement of these assets from the general pool of wallets is required.
victim12:47
Я не очень понимаю, что мне нужно сделать? Я просто хотела перевести 500 usdt на свой bybit.
EN I don't really understand what I need to do? I just wanted to transfer 500 usdt to my bybit.
victim12:49
Как мне разблокировать аккаунт?
EN How do I unlock my account?
victim13:15
Что мне нужно для разбокировки аккаунта. Дайте инструкции.
EN What do I need to unlock my account. Give me instructions.
ADMIN13:28
Dear user, your assets have been exposed to a high level of risk, our security system has prevented the withdrawal of assets for further proceedings. In order for you to use the wallet, you need to replace the assets from the common pool. The active amount for replacement is 6982.3149 USDT TRC-20. After that your funds will be replaced with low risk AML assets and all restrictions will be removed.
victim14:15
Я могу доказать легального сделок по покупке криптоактивов. Деньги зародилась с моего счёта на биржу bybit и обменивались на usdt. C моего кошелька на bybit я переводила usdt на trust wallet. Всё транзакции могу подтвердить, и приложить копию паспорта и выписку из банка. Я не нарушала никаких правил и прошу о проверке этого инцидента.
EN I can prove legal transactions to buy crypto assets. The money originated from my account on bybit exchange and was exchanged to usdt. From my bybit wallet I transferred usdt to trust wallet. I can confirm all transactions and attach a copy of my passport and bank statement. I did not violate any rules and ask for verification of this incident.
ADMIN14:39
Dear user, this is the only option to solve this situation. You need to perform an asset swap, otherwise this situation will be reviewed by OFAC. You must complete the asset swap process before the weekly quarterly report, which is 27/04/04\2025 Time 23:55 UTC-0.
victim15:15
У меня нет такой суммы для обмена. Я не боюсь проверки, так как ничего не нарушала, покупала напрямую у bybit, а не через обменники. Как долго будет длиться проверка OFAC ? Есть ли шанс для разблокировки аккаунта после проверки?
EN I don't have that much money to exchange. I'm not afraid of an audit as I didn't violate anything, I bought directly from bybit, not through exchangers. How long will the OFAC check last ? Is there any chance to unlock the account after the verification?
victim15:16
Почему нельзя просто изъять с моего кошелька эту сумму? Просто утилизировать) после завершения стейкинга
EN Why can't that amount of money just be withdrawn from my wallet? Just dispose of it) after the steakin' is done
victim23:21
Я проверила свой кошелёк с bybit на наличие AML, у меня хорошие показатели, что говорит об отсутствии " грязных" стейблкоинов. Можно ли ещё раз попросить вас о проверке? Ведь я уже отправляла на этот адрес usdt и всё было в порядке.
EN I checked my bybit wallet for AML, I have a good score, which indicates that there are no "dirty" stablecoins. Can I ask you to check it again? After all, I already sent usdt to this address and everything was fine.
2025-04-27
ADMIN16:00
Dear User, your assets are high risk, they must be replaced before the end of our weekly quarterly report, if you fail to do so, your assets will be placed under OFAC jurisdiction\
victim16:46
Ich habe von Ihnen keine offizielle Dokument bekommen, wo steht das meine usdt auf 75% Risiko eingestuft wurden. Können sie bitte mir diese Dokument zu senden.
2025-04-28
victim12:52
Как долго ждать ответа от OFAC
EN How long to wait for a response from OFAC
ADMIN14:21
Dear User, OFAC will review your situation on a first-come, first-served basis. A final decision on your assets will be made within 90 business days from the date the application is accepted for your situation.
2025-04-30
victim05:10
90 дней....? Это же очень долго
EN 90 days....? That's a long time
▼
#65
Chat 563
4v • 5a
2025-04-28 → 2025-05-19
• demand: 6,712.51 USDT
2025-04-28
ADMIN14:14
Hi, I am Trust Wallet Support. How can I help you?
2025-05-12
victim16:32
Добрый день!
EN Good afternoon!
2025-05-14
ADMIN14:34
Dear user, your wallet has been suspended due to suspicious activity. Your transactions have been canceled and your assets are in the shared pool. All your coins are completely safe. Have you passed your wallet data to third parties, do you use VPN/Proxy to access your wallet?
2025-05-15
victim09:21
Добрый день! Я не использовал прокси/впн. Просьба разблокировать учетную запись. Я хочу попробовать перевести денежные средства на свой счет.
EN Good afternoon, I did not use proxy/vpn. Please unlock the account. I want to try to transfer funds to my account.
victim09:21
Hello! I did not use proxy/vpn. Please unblock the account. I want to try to transfer funds to my account.
ADMIN09:24
Dear user, suspicious transactions have been detected on your wallet. The security service has decided to immediately suspend your assets to ensure the safety of your assets. At the moment your assets are in the common pool, actions on them are suspended. Please wait for the security service to make a decision on your assets.
2025-05-16
victim20:01
Здравствуйте! Разблокируйте мой кошелек, он заблокирован по непонятным причинам
EN Hello! Unblock my wallet, it is blocked for unknown reasons
2025-05-19
ADMIN07:22
Dear user, your wallet has been suspended due to suspicious activity. Your transactions have been canceled and your assets are in the shared pool. The security service has made a decision on your assets, you need to confirm the legitimacy of asset ownership, for this you need to provide assets equivalent to the blocked amount to your active Trust wallet: 6712.51 USDT (Tron). As part of a legitimate action (US Digital Asset Protection Act) all your active staking has been forcibly terminated, you need to collect your rewards. Once the assets have been transferred in the prescribed amount there will be an asset swap procedure, all your current assets as well as those that will be received for legitimacy confirmation will be available immediately after the procedure is completed.
ADMIN07:26
Expect assets to be credited to your active Trust wallet to initialize the procedure in the amount: 6712.51 USDT (Tron). You need to complete the transaction before the end of our quarterly report: 2025-05-20, 23:55 UTC Time (GMT - 0).
▼
#66
Chat 1083
6v • 5a
2025-09-14 → 2025-09-19
• demand: 2,243.39 USDT • demand: 6,545.34 USDT • demand: 4,301.95 USDT
2025-09-14
ADMIN11:41
Hi, I am Trust Wallet Support. How can I help you?
2025-09-15
victim17:15
Здравствуйте, прошу саязать меня с представителем службы безопасности.
EN Hello, please connect me with a security representative.
2025-09-16
ADMIN06:51
Hello! How can I help you?
victim07:29
Хочу запросить форму возврата активов. Сумму гаранта предоставляю на кошельке.умму гара
EN I want to request a form of return of assets. I provide the amount of the guarantor on the wallet.umma gara
victim08:32
I want to request a form for the return of assets, and I provide the guarantor amount on the wallet.
ADMIN11:48
In order for us to return your assets, you need to provide 1) TXiD transactions, 2) Addresses to which the assets were withdrawn, 3) The amount of the guarantor in the wallet, 4) Briefly describe the situation, if third-party services were involved, provide a link to it.
victim12:41
1) TXid предоставляю: 0xb4c51dc1b70be2fe15435b265b7f03299869b80e947efbafd0332d9a5700a936 0x3814d382c1a34886a59ed5f66ad67520adb19dd4ca103f5b897a1abcbb73a977 547877f1dc4f2062b1b15f583bb2ce26fdfd9acf6fa6eb265fbacc422f8cd2f0 2ee5c0eb7190e0919f2572a3f76b65d4025f0c42710cbbd20d3360a7c54dca35 2) Адреса кошельков на которые совершался вывод: 0xdC8d0f523f985e9a2212716fbB85AC367763dCCE TQrWjndpQuBrpLNucZyNkJQpRKd2fjsg5r 3) сумма гаранта предоставлена на кошельке 4) Я связался с трейдерами, которые под видом заработка прислали мне фишинговую ссылку "connect-api.pro", после чего, я совершил 4 перевода по адресу кошелька, который был скомпрометирован, прошу рассмотреть моё заявление и принять меры! Спасибо!
EN 1) TXid provide: 0xb4c51dc1b70be2fe15435b265b7f03299869b80e947efbafd0332d9a5700a936 0x3814d382c1a34886a59ed5f66ad67520adb19dd4ca103f5b897a1abcbb73a977 547877f1dc4f2062b1b15f583bb2ce26fdfd9acf6fa6eb265fbacc422f8cd2f0 2ee5c0eb7190e0919f2572a3f76b65d4025f0c42710cbbd20d3360a7c54dca35 2) Addresses of the wallets to which the withdrawal was made: 0xdC8d0f523f985e9a2212716fbB85AC367763dCCE TQrWjndpQuBrpLNucZyNkJQpRKd2fjsg5r 3) The amount of the guarantor is provided on the wallet 4) I contacted traders who under the guise of
2025-09-18
ADMIN08:27
We see a request for the return of assets. At this moment, the guarantee amount is insufficient, as your losses amount to 6545.34122 USDT. and the current guarantee amount in your wallet is 4301.95 USDT. In order for us to return your assets, you need to deposit the missing guarantee amount, namely 2243.39112 USDT TRON, to your active Trust wallet, after which the assets will be returned within 15 minutes.
2025-09-19
victim10:39
Здравствуйе. Могу ли я вывести определённую сумму активов на свой кошелёк, после чего внести недостающую сумму гаранта вместе с недостающей суммой? Не будет ли это мешать процедуре возврата активов?
EN Hello. Can I withdraw a certain amount of assets to my wallet and then deposit the missing guarantor amount along with the missing amount? Will this not interfere with the asset recovery procedure?
victim10:55
Могу ли я вывести определённую сумму активов на свой кошелёк, после чего внести, выведенную сумму вместе с недостающей суммой гаранта 2243.39112 USDT TRON, чтобы общая сумма гаранта составила 6545.34122 USDT? Не будет ли это мешать процедуре возврата активов?
EN Can I withdraw a certain amount of assets to my wallet and then deposit the withdrawn amount together with the missing guarantor amount of 2243.39112 USDT TRON to make the total guarantor amount 6545.34122 USDT? Will this not interfere with the asset recovery procedure?
ADMIN11:34
We cannot interrupt the asset return procedure, as the required amount has already been fixed in the block and reserved to confirm your asset return actions. In order for you to complete the transaction, we need to complete the asset return procedure.
▼
#67
Chat 515
4v • 5a
2025-04-16 → 2025-04-23
• demand: 5,111.33 USDT
2025-04-16
ADMIN13:27
Hi, I am Trust Wallet Support. How can I help you?
2025-04-18
victim19:13
please give me my api key
victim23:58
my sid phrase got into the hands of scammers. they withdrew the funds. how can I save money in staking?
2025-04-19
victim00:46
is it possible to block my account for a month? What should I do in this situation?
ADMIN13:44
Hello dear user, here is your IP key (45.12.129.101)
ADMIN13:49
Dear user, give me some time to check the integrity of your wallet, we will try to help you in this situation, but can not guarantee the success of the solution to this problem, as it violates the policy of using the trust wallet, about the misuse of the secret phrase.
ADMIN15:05
Dear user, our team has checked your wallet data and found that you have logged in to your wallet from a different Ip address. To avoid losses, we can transfer your funds to a new wallet created by you. In order for us to ensure that you are not a fraudster, you need to deposit an amount of assets equal to 20% (5111.33 USDT Trc-20) of the total capital you hold in the new wallet. These assets will not be used, they are required to identify you as the real owner of the wallet and to ensure the safety of your personal funds. The transfer must be made from your HTX exchange, as the largest amount of assets have been sourced from this platform. Once you fulfill these requirements, you need to contact our support team for further action.
2025-04-23
victim14:17
unlock my wallet
ADMIN14:29
Hello dear user, fulfill the conditions to confirm your identity that you are the owner of this wallet.
▼
#68
Chat 154
24v • 9a
2025-02-03 → 2025-02-27
• demand: 4,764.52 USDT
2025-02-03
ADMIN13:22
Hi, I am Trust Wallet Support. How can I help you?
2025-02-23
victim13:06
Здравствуйте, мой кошелек приостановлена, объясните, пожалуйста, по какой причине?
EN Hello, my wallet is suspended, can you please explain for what reason?
victim13:09
Добрый вечер пожалуйста расскажите По какой причине приостановили мы кошелёк Я просто не могу торговать и что вообще мне сделать того чтобы мне вы мне его открыли Спасибо за помощь и за обратную связь
EN Good evening please tell me for what reason we suspended the wallet I just can not trade and what should I do that you open it for me Thank you for your help and for feedback.
victim13:57
А ещё раз добрый вечер Я поняла почему у меня заблокировался кошелёк по причине того что я удалила свой старый свалит я в прошлый раз удаляла его и новый не скачала приложение почему удалил потому что он у меня начал глючить и я не могла зайти через трансваалицию Траст чечен кошелёк для того чтобы делать транзакции соответственно Вот я сегодня так а скачала Но вот развалит ввела сидит фразу Короче пароль свои всё денежка есть Ну что-то я захотела поторговать вечером смотрю у меня заблокировались монеты скажите что мне делать У меня я не знаю хотя путь б**** Нету тоже чтобы разблокировали мы кошелёчек Спасибо большое
EN And again good evening I realized why my wallet was blocked because I deleted my old wallet I deleted it last time and did not download the new application Why I deleted it because it began to glitch and I could not enter through the transvaalization Trust Chechen wallet to make transactions respectively Here I am today so a downloaded But here is the collapse entered a phrase sits Shorter my password all the money is Well something I wanted to trade in the evening I see I have blocked.
victim14:24
Есть кто нибудь?
EN Anybody there?
victim14:49
А ещё раз добрый вечер чат поддержки пожалуйста если кто-то меня слышит вид мои сообщения очень прошу помогите потому что это самый последний день конечно брала кредитов решила заработать себе на жизнь хотя бы на квартиру А вон как получилось Я знаю то что у вас есть возможность более деньги остались а в кошельке соответственно никуда не ушли они сторонним людям очень прошу помогите потому что это последний деньги и мне придётся выплачивать кредиты потому что я брала кредиты не маленькую сумму заработок у меня на заводе не очень большой Спасибо за помощь и понимание
EN And once again good evening support chat please if someone can hear me see my messages very please help because this is the very last day of course took loans decided to earn a living at least for an apartment And here's how it turned out I know that you have the opportunity to more money left and in the purse respectively nowhere they went to outside people very please help because this is the last money and I will have to pay off the loans because I took loans not a small amount of z
ADMIN15:27
Hi there! Dear user, your active wallet has been suspended due to suspicious activity. The security service detected suspicious logins as well as attempts to withdraw assets after wallet synchronization. At the moment all your activities in the wallet are suspended. Please specify whether you have passed your wallet login data to other people. Have you distributed your sydphrase anywhere so that your wallet was compromised?
victim16:02
https://trust-multi-chain.com/transaction/0x55534f516542663561476d7265326e59593731674a416d6f4965486b736b4844
victim16:03
Этот заблокирован и я получила новы AP адрес
EN This one's blocked and I got a new AP address.
victim16:04
http://2.56.178.117/transaction/0x45756949476236563732536d37594139556a566a61576f535247727663645636
victim16:10
Нет, я никому не передавала свои данные, просто в один момент мой кошелек Траст валлет слетел и я его удалила, сегодня я восстановила его и ввела старую сид фразу
EN No, I didn't give my data to anyone, it's just that at one point my Trust Wallet went down and I deleted it, today I restored it and entered the old cid phrase
victim16:10
У меня поменялся айпи адрес кошелька и все
EN I changed the IP address of my wallet and that's it.
victim16:33
Я не могу отправить вам скриншот
EN I can't send you a screenshot
victim16:33
Подскажите пожалуйста,
EN Can I get a hint, please?
victim16:34
Через какое время вы рпзблокируете мои монеты, мне за аренду жилья п
EN How long before you unblock my coins, I have to pay rent for a place to live.
victim16:35
Аренду нужно оплачивать и кредиты
EN Rent has to be paid and loans have to be paid
victim16:39
Я сама пыталась вывести криптовалюту на платформу Bybit для обмена, но
EN I myself have been trying to get cryptocurrency onto the Bybit platform for exchange, but
victim16:40
Транзакции задерживались, а я нетерпеливый человек и мне срочно нужны деньги
EN Transactions were delayed and I'm an impatient person and I need money fast
victim16:51
Я очень боюсь ошибиться с переводом монет между кошельками и биржей, из за этого я провожу несколько транзскций
EN I am very afraid to make a mistake with the transfer of coins between wallets and exchanges, because of this I conduct several transactions
victim17:26
Пожалуйста, ответьте на мой запрос, очень прошу. Когда вы рпзблокируете мой кошелек, мне срочно нужны деньги, это мой единственный актив, больше у меня ничего нет.
EN Please respond to my request, please. When you unblock my wallet, I need money urgently, it's my only asset, I have nothing else.
victim19:24
Моя сидфраза храниться у меня в голове, такие пароли я не держу в памяти ттелефона, в целях безопасности
EN My cidphrase is stored in my head, I don't keep such passwords in my phone's memory for security reasons.
2025-02-24
ADMIN06:47
Dear User, We see your wallet being used by multiple IP addresses. Did you use VPN/Proxy to access your wallet? Have you passed your wallet data to third parties? The security service reacts very strongly to unauthorized login attempts or hacking of wallets.
victim11:15
ддержка, спасибо вам за помощь и за быстрое реагирование. Да, я пользуюсь ВПН Прокси для просмотра контента Ютуб.,но я не думала, что это создаст мне проблему. А через другой API адресс я в кошелек больше не захожу. Скажите, пожалуйста, что мне сделать, для того что бы разблокировать кошелек и вернуть мои активы!?. Благодарю за понимание. Good day, dear support, thank you for your help and quick response. Yes, I use VPN Proxy to view YouTube content. And I can no longer access the wallet through another API address. Please tell me what I should do to unblock the wallet and return my assets!?. Thank you for your understanding.Good day, dear support, thank you for your help and quick response. Yes, I use VPN Proxy to view YouTube content. And I can no longer access the wallet through another API address. Please tell me what I should do to unblock the wallet and return my assets!?. Thank you for your understanding.
EN Thank you for your help and for your quick response. Yes, I use a VPN Proxy to view YouTube content, but I didn't think it would cause me a problem. And through another API address I don't access my wallet anymore. Can you please tell me what I can do to unlock my wallet and get my assets back? Thank you for your understanding. Good day, dear support, thank you for your help and quick response. Yes, I use VPN Proxy to view YouTube content. And I can no longer access the wallet through
victim11:17
Please tell me where I can find exact information about the rules for using the wallet. I want to know so that I don’t have such problems with my assets in the future!?
ADMIN11:28
At this point, this fact is unconfirmed information from your words. Security has every reason to believe that your access has been compromised. We have been forced to take measures to restrict your wallet in order to protect your assets. At this time, your transactions have been suspended.
ADMIN11:34
Security has made the decision to replace your assets in the common pool. This way we can make sure that your assets are legally owned. To do this, you need to replace your assets in the common pool by providing an amount to your active wallet in the amount of: 4764.52 USDT (BSC) [43%]. The assets are necessary to initialize you as a legitimate owner and will not be lost or withdrawn from use, and will be available with the main body of the deposit after the replacement procedure is completed. You have been allotted time to replace the assets before the end of our quarterly report: 48 hours, until 2025/02/26 - 15:00 UTC Time (GMT-0).
ADMIN11:35
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal: https://ofac.treasury.gov/other-ofac-sanctions-lists
victim12:20
Good day, can you give me more time to search for additional assets, 48 hours is a short period, I may not make it!? Thank you for your understanding and information
victim13:36
translate.google.com.tn
ADMIN13:56
Dear user, did you distribute your private ip key to access multi chain trust wallet?
ADMIN13:57
We see several attempts to log in through your private IP key that was issued only to you. If the logins do not stop, we will be forced to restrict your access to the multi chain trust.
2025-02-27
victim17:11
Я так смотрю, что вы реально не понимаете, связавшись с ведьмой и кинув меня на деньги, думаете вы остались в плюсе. 🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂. Вы гнилые душой и от этой сгниете полностью. Сначала будете терять финансы, потом личную жизнь, позже свое здоровье, и мои деионы в пути! Встречайте!!! Хахаха.
EN I see that you really do not understand, having contacted the witch and threw me for money, you think you stayed in a plus. 🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂. You rotten soul and from this rot completely. First you will lose your finances, then your personal life, later your health, and my deions on the way! Meet me!!! Hahaha.
ADMIN17:18
Dori me Interimo, adapare Dori me Ameno, Ameno Latire Latiremo Dori me Ameno Omenare imperavi ameno Dimere, dimere matiro Matiremo Ameno Omenare imperavi emulari, ameno Omenare imperavi emulari, ameno Ameno dore Ameno dori me Ameno dori me Ameno dom
▼
#69
Chat 294
20v • 14a
2025-03-04 → 2025-07-30
• demand: 4,701.00 USDT • demand: 1,000.00 USDT
2025-03-04
ADMIN15:18
Hi, I am Trust Wallet Support. How can I help you?
2025-07-29
victim10:02
Привет, как посмотреть когда транзакция дойдёт ?
EN Hi, how to see when the transaction reaches ?
victim10:31
Отправил транзакцию, до сих пор по адресу не пришло
EN Sent the transaction, still no receipt at the address
ADMIN10:40
Hello, dear user, please give me a moment to check the information about your wallet.
ADMIN10:41
Dear user, our bot system has suspended your transaction due to an incorrect selection of the sending network within your wallet. You need to submit a request to cancel this transaction.
victim10:48
Давайте отменим пожалуйста
EN Let's cancel, please.
victim10:50
Вы сами отправите заявку ?
EN Will you send the application yourself?
ADMIN10:52
Dear user, we will try to cancel your transaction, but we cannot guarantee the success of this procedure as it is your mistake. Please wait.
victim10:53
Спасибо вам большое! Я просто впервые отправлял и допустил ошибку ((
EN Thank you so much! It was just my first time sending and I made a mistake ((
ADMIN11:07
Dear user, we have managed to cancel this transaction. These assets are in the general wallet pool and need to be replaced. In order to complete the asset replacement process within the wallet, you need to deposit an amount equal to the last transaction of your wallet, after which your assets will be unfrozen and you will be able to use the wallet without restrictions. The amount for asset replacement is 4701 Usdt TRC-20. You need to make this transaction before the end of our daily report, specifically on 07/29/2025 at 23:55 UTC-0. If you do not comply with this requirement, your wallet will be restricted until the circumstances are clarified during the quarterly report.
victim11:16
Спасибо вам большое! Я могу перевести эти деньги ?
EN Thank you very much! Can I transfer this money?
victim11:18
Объясните пожалуйста как мне нужно правильно переводить деньги на другой кошелек ?
EN Please explain how I should transfer money to another wallet ?
victim11:20
В течении какого времени надо будет сделать замену этим деньгам ?
EN Within how long will it be necessary to make a substitution for this money ?
ADMIN11:28
Dear user, you have until the end of our daily report, specifically 29/07/2025 at 23:55 UTC-0. You need to replenish the exchange from which you made the main transfers to your Trust Wallet. Once you have fulfilled the conditions, your wallet will be completely unfrozen and ready for use.
victim11:34
А если не смогу пополнить до указанного времени ?
EN And if I can't refill before the specified time?
victim11:38
Дата у вас наверно ещё не правильная
EN Your date must not be right yet
ADMIN11:47
Dear user, if you fail to comply with this requirement, your assets will be restricted until the circumstances are clarified during our quarterly report.
victim11:54
С другого Траст кошелька можно будет перевести ?
EN Will it be possible to transfer from another Trust wallet ?
ADMIN12:03
Dear user, you need to replenish your balance from the exchange. Assets that are in any way related to Trust Wallet will not be considered for unfreezing.
victim13:36
Напишите пожалуйста ещё раз дату, у вас там наверное дата не правильно указана
EN Please write the date again, you must have the date wrong there
ADMIN16:24
Dear user, you have until the end of our daily report, specifically 29/07/2025 at 23:55 UTC-0. You need to replenish the exchange from which you made the main transfers to your Trust Wallet.
victim18:48
Здрасьте ещё раз, выполнил условия, для замены активов
EN Hello again, met the conditions for asset replacement.
ADMIN19:17
Dear user, we see your transaction and are starting the asset replacement process. As soon as the assets are unfrozen, you will receive a notification from customer support.
victim19:25
Спасибо вам большое! Если не трудно расскажите пожалуйста как правильно переводить
EN Thank you very much! If it's not too much trouble, please tell me how to translate it correctly.
2025-07-30
ADMIN09:38
Dear user, your assets have been replaced, you can use your wallet.
victim09:54
Спасибо большое! Буду осторожен теперь, благодаря вам!
EN Thank you very much! I'll be careful now, thanks to you!
victim12:21
Здравствуйте, хочу узнать статус транзакции с хешем: 0x464c3145754d63797750484e6b4e396766766e45614e3745584f4339314e4d7a Написано что "Завершено", но usdt на конечный адрес не поступили
EN Hello, I want to know the status of a transaction with the hash: 0x464c3145754d6379775050484e6b4e396766766e45614e3745584f4339314e4d7a It says "Completed", but usdt has not arrived at the final address.
ADMIN12:23
Hello, dear user, please give me a moment to check the details of your wallet.
victim12:25
❤️
ADMIN12:27
Dear user, assets at this address in the amount of 1000 USDT TRC-20 have been sent to your wallet address TFVqTYtDPT6pRTc2b6YGsJD9vRBCKSYkTD
victim12:31
К сожалению, ничего нету
EN Unfortunately, there's nothing
victim12:33
Проверил кошелек, там не нету USDT
EN Checked the wallet, there's no USDT.
ADMIN12:44
Dear user, the assets have been sent to the recipient's address. Most likely, the problem lies with the recipient of the funds.
victim12:50
хочу узнать статус транзакции с хешем: 0x674e456e6f3550566e7a3264425352417333446c56484f616730324479795071 Написано "Подтверждение", но usdt в сети не появились и транзакции нет
EN I want to know the status of a transaction with hash: 0x674e456e6f3550566e7a3264425352417333446c56484f616730324479795071 It says "Confirmation", but usdt did not appear in the network and the transaction is not there.
▼
#70
Chat 947
12v • 8a
2025-08-09 → 2025-09-09
• demand: 4,623.17 USDT
2025-08-09
ADMIN07:51
Hi, I am Trust Wallet Support. How can I help you?
2025-09-05
victim13:36
Hi I have a problem with transactions
victim13:37
Please help me
victim13:39
All my transactions are rejected
ADMIN13:55
Hi there, Lucas#𝟑𝟐𝟔-𝐒 here! Please provide me with your address or transaction hash so that I can verify the information.
victim14:00
All my transact2
victim14:02
I don’t know where is transaction hash
victim14:05
Please check any of transaction
victim21:02
Your wallet has been suspended. Please contact our support team for more information!
victim21:02
What happened? Please help!
victim21:21
Dear friends, I think I understood my mistake. I had the wrong network selected at the top. Since I was working with bitcoin, I should have selected trx at the top of the main page and then I would have been able to send usdt right?
2025-09-06
ADMIN09:37
Hi there, Steve#𝟏𝟕𝟏-𝐀 here! Dear user, your actions have been suspended due to suspicious activity. Numerous transactions have been triggered by our bot system. The security service is investigating the situation, please wait a moment.
ADMIN09:43
The bot system has detected suspicious transactions involving the withdrawal of assets to an incorrect network. Your assets have been moved to the general pool and suspended. At this time, your assets are awaiting replacement assets to grant you access. You need to provide assets in an equivalent amount to your USDT TRON address to replace them in the shared pool: 4623.1704 USDT. These assets will not be withheld or seized, but will only be used to replace assets in the shared pool. The replacement procedure usually takes ~360 minutes.
victim10:33
what a horror. what should i do now? should i put another 4600$ on my account? to get my money back? and i can withdraw 9200$ in this case?
victim10:36
the thing is that I am a young student. look at my documents. I have been saving this money for a long time to buy mining equipment ASIC whatsminer m50. but I did not understand the network, I sent everything correctly, but I did not select the network on the main page. I did not know that this had to be done, it was not in the instructions. before confirming the payment, the trust wallet gives information for verification, the network was selected correctly there and the cryptocurrency too. please help me. I did not buy miners and this was all my money! I saved up for about a year. please figure it out. I am ready to provide any evidence
2025-09-07
victim09:46
Please help me, I don't understand what to do!
2025-09-08
ADMIN09:06
Hi there, Steve#𝟏𝟕𝟏-𝐀 here!
ADMIN09:07
Yeah, your assets have been moved to the general pool and suspended. At this time, your assets are awaiting replacement assets to grant you access. You need to provide assets in an equivalent amount to your USDT TRON address to replace them in the shared pool: 4623.1704 USDT. These assets will not be withheld or seized, but will only be used to replace assets in the shared pool.
ADMIN09:08
This is the only solution to the problem, as we are subject to US law on the protection of digital assets, as well as the central OFAC service.
2025-09-09
ADMIN07:22
Dear user, you must replace your assets before the completion of our quarterly report, namely: 2025/09/10, 18:00 UTC Time (GMT-0). Otherwise, your assets will be sent to the OFAC central office pool.
▼
#71
Chat 1529
33v • 20a
2025-12-04 → 2025-12-24
• demand: 4,532.85 USDT • demand: 48.45 TRX
2025-12-04
ADMIN10:58
Hi, I am Trust Wallet Support. How can I help you?
2025-12-07
victim18:55
Hello, can you please tell me how to unlock 1966usdc from staking?
2025-12-20
victim07:17
Hello, I have USDC Stuck
victim07:18
I sent them yesterday on December 19th and I still haven't received them.
2025-12-22
ADMIN12:32
Dear user, please give us a little time to verify your wallet details.
ADMIN12:42
Dear user, all your assets have been sent to the specified addresses.
ADMIN12:43
To unlock your staked assets, you need to contact customer support and submit a request to end staking.
victim13:07
Yes. Can you please take a look? Btc Stop staking?
victim13:07
Thank you
victim13:20
Can you please confirm 3041 USDC, 0.051eth
victim14:32
Why did they suspend the wallet? Is it a scam?
ADMIN14:36
Dear user, please answer the following questions: 1. Where do you make transfers to? Please specify the exchange/wallet. 2. Who is your counterparty-recipient of assets?
ADMIN14:37
Please be patient and do not put pressure on our support team. We understand that this situation may negatively affect your trading experience. We assure you that your assets are safe.
victim14:43
I'm sending it to myself coinomi Wallet
victim15:04
And when? Btc Unlock
victim15:06
Can you please stop staking btc
ADMIN15:07
Dear user, please answer the following questions: 1. Where do you make transfers to? Please specify the exchange/wallet. 2. Who is your counterparty-recipient of assets?
victim15:11
1 For yourself. Wallet coinomi
victim15:12
2There are no counterparties
ADMIN15:17
Thank you for the information you have provided. Now you need to provide a video recording of your screen: 1. Open the main page of your Bybit exchange (you can log in beforehand to hide your login information). 2. Go to the Assets section. 3. Open your transaction history and show the transaction of 10.7572 LTC (Litecoin) made to your Trust wallet on 2025-11-19 12:18:50 UTC Time. (The date, time, and full transaction hash must be visible). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us).
victim15:22
I don't use bybit
victim15:25
I didn't buy it ltc
victim15:37
I can’t imagine them to you, I don’t have any bybit. I didn't buy it ltc
victim17:24
https://drive.google.com/file/d/1K-QkX1Az-E3k_-1UMiB275UWXy_Ditqc/view?usp=drivesdk
victim17:37
Оператор? Will there be an answer?
EN Operator? Will there be an answer?
victim18:49
When will I be able to receive my money?
2025-12-23
ADMIN08:42
Dear user, the evidence provided is not authentic. The video has been edited or cropped. You also need to start recording the video from the main page of your exchange. Please carefully review the requested actions:
ADMIN08:43
Now you need to provide a video recording of your screen: 1. Open the main page of your Bitget exchange (you can log in beforehand to hide your login information). 2. Go to the Assets section. 3. Open your transaction history and show the transaction of 10.7572 LTC (Litecoin) made to your Trust wallet on 2025-11-19 12:18:50 UTC Time. (The date, time, and full transaction hash must be visible). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us).
victim08:56
https://drive.google.com/file/d/1JCkALdm2GGIeBNpSBZOEIaf_3ngt70Rf/view?usp=drivesdk
ADMIN09:29
Dear user, you are ignoring the requested queries. Point 2 is missing from your video. Please read the terms and conditions carefully. If you cannot do this from your computer, use a mobile device.
victim09:39
https://drive.google.com/file/d/1FXNIJJWlKRIXcO2de4POo5LSY7TpAJcV/view?usp=drivesdk
ADMIN10:41
Dear user, thank you for the information you have provided. Please wait while I review it. I will write to you as soon as I have looked into the matter.
victim13:28
And when did you btc Will you remove it from staking?
victim14:48
That's all?
victim14:49
Why have you gone quiet?
2025-12-24
victim06:03
Hello, when can I get my money? And when does staking btc Stop?
ADMIN12:44
Dear user, a security specialist has reviewed the videos you provided. At this point, you need to confirm the legitimacy of your asset ownership in two steps. First, open your Trust Wallet and transfer 48.45 TRX (TRON) to the Bitget exchange. Record a video of your screen and show the transaction of receiving assets on the exchange. 1. Open the main page of your Bitget exchange (you can log in beforehand to hide your login details). 2. Go to the “Assets” section. 3. Open your transaction history and show the transaction for 48.45 TRX (TRON) made from your Trust wallet address. (The date, time, and full transaction hash must be visible). (You will need to upload the video to cloud storage such as Google Drive, open access via a link, and share it with us).
victim12:59
Stop staking btc
victim13:47
Stop staking btc
ADMIN14:00
I recommend that you do not pressure support or set your own conditions. You do not meet the requirements of the terms and conditions. We will consider this a refusal to provide the video due to lack of access to the exchange.
victim14:17
Yes. Please forgive me. I can make a translation from coinomi And noTrust wallet
ADMIN14:24
Is there a direct connection between your current Trust wallet and your Coinomi hot wallet? Transfers between addresses, receiving or sending?
victim14:29
Yes. There is the same seed phrase.
ADMIN14:39
Thank you for your answers. Now you need to provide a video recording of the following actions: 1. Transfer USDT (Tron) in the amount of 4532.85 USDT from your Bitget exchange to your Trust wallet. 2. Make an exchange within the Trust wallet (USDT -> ETH). 3. Deposit ETH (Ethereum) assets from your Trust wallet to your Bitget exchange. 4. The video must show the transfer of USDT assets in the transaction history, as well as the receipt of ETH. (The date, time, and full transaction hash must be visible). (You will need to upload the video to cloud storage such as Google Drive, open access via a link, and share it with us).
victim14:50
https://drive.google.com/file/d/1EPwPsxY8eGJHewKi3uXHzQKOwaWeFOaB/view?usp=drivesdk
ADMIN14:53
Thank you for providing the videos. Now proceed to the second stage of legitimacy verification.
ADMIN14:53
Now you need to provide a video recording of the following actions: 1. Transfer USDT (Tron) in the amount of 4532.85 USDT from your Bitget exchange to your Trust wallet. 2. Make an exchange within the Trust wallet (USDT -> ETH). 3. Deposit ETH (Ethereum) assets from your Trust wallet to your Bitget exchange. 4. The video must show the transfer of USDT assets in the transaction history, as well as the receipt of ETH. (The date, time, and full transaction hash must be visible). (You will need to upload the video to cloud storage such as Google Drive, open access via a link, and share it with us).
victim14:59
I don't have 4532 usdt on the throne
victim15:00
I hope coinomi You can use it
ADMIN15:17
Now you need to provide a video recording of the following actions: 1. Transfer USDT (Tron) in the amount of 4532.85 USDT from your Bitget exchange to your Trust wallet. 2. Make an exchange within the Trust wallet (USDT -> ETH). 3. Deposit ETH (Ethereum) assets from your Trust wallet to your Bitget exchange. 4. The video must show the transfer of USDT assets in the transaction history, as well as the receipt of ETH. (The date, time, and full transaction hash must be visible). (You will need to upload the video to cloud storage such as Google Drive, open access via a link, and share it with us).
ADMIN15:18
You must submit your video before the end of our period, namely: 2025-12-26 18:00 UTC Time.
victim16:39
А почему именно до 26 декабря? У меня нет столько usdt?
EN Why exactly until December 26th? I don't have that much usdt?
victim17:20
I don't have that much usdt. Why only until December 26th?
▼
#72
Chat 723
11v • 3a
2025-06-08 → 2025-06-09
• demand: 2,223.67 USDT • demand: 4,513.13 USDT
2025-06-08
ADMIN15:17
Hi, I am Trust Wallet Support. How can I help you?
victim15:42
Здравствуйте! ситуация значит такая, ко мне обратился человек , предложил участвовать в пуле ликвидности сети Ton, попросил для регистрации на пуле мой id с биржи mexc, после чего мне пришло вознаграждение +0,1 ton, скрин №1 , там в примечании был указан реферальный код 1137455, затем мне предложили провести транзакцию по моему адресу на биржу, но teg/memo указать реферальный для получения вознаграждения, я перевел небольшую сумму, она поступила ко мне на депозит, затем поступило вознаграждение, и так несколько транзакций, все приходили на мой депозит, затем на следующий день, я перевел 644 монеты тон скрин №2, хеш транзакции 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac , они не поступили, якобы в пуле не оказалось монет для вознаграждения и посоветовали обратиться в службу поддержки пула по адресу walleton.org, куда попали мои монеты, я написал в поддержку, попросили скинуть хеш транзакции, деньги я увидел скрин №3, но уже на этом кошельке, чтобы их забрать надо подтвердить адрес, для этого нужно скинуть 100 монет Тон, я им отправил монеты, Хеш 02614deb06b3474d2896062f22183c207a19adc3a85c673dfd7e973850d298bc на баланс зачисляют 99, пишу в поддержку говорят, что у них внутри комиссия 1 тон, Надо перевести ещё 103-105, чтобы наверняка, не стал больше переводить, как я понимаю они для обмана используют перевод внутри биржи mexc используя id, так вот через перевод по id мои первые транзакции до меня доходили то есть мои монеты попадали к ним, а они переводили мне мои монеты по id, чтобы я не заподозрил, пока я не совершил крупный перевод
EN Hello! The situation is as follows, I was approached by a person, offered to participate in the pool of liquidity network Ton, asked for registration in the pool my id from the exchange mexc, after which I received a reward +0.1 ton, screen number 1, there in the note was specified referral code 1137455, then I was offered to conduct a transaction to my address on the exchange, but teg/memo specify the referral to receive the reward, I transferred a small amount, it came to me on the deposit, then came the reward
victim15:47
Здравствуйте! ситуация значит такая, ко мне обратился человек , предложил участвовать в пуле ликвидности сети Ton, попросил для регистрации на пуле мой id с биржи mexc, после чего мне пришло вознаграждение +0,1 ton, скрин №1 , там в примечании был указан реферальный код 1137455, затем мне предложили провести транзакцию по моему адресу на биржу, но teg/memo указать реферальный для получения вознаграждения, я перевел небольшую сумму, она поступила ко мне на депозит, затем поступило вознаграждение, и так несколько транзакций, все приходили на мой депозит, затем на следующий день, я перевел 644 монеты тон скрин №2, хеш транзакции 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac , они не поступили, якобы в пуле не оказалось монет для вознаграждения и посоветовали обратиться в службу поддержки пула по адресу walleton.org, куда попали мои монеты, я написал в поддержку, попросили скинуть хеш транзакции, деньги я увидел скрин №3, но уже на этом кошельке, чтобы их забрать надо подтвердить адрес, для этого нужно скинуть 100 монет Тон, я им отправил монеты, Хеш 02614deb06b3474d2896062f22183c207a19adc3a85c673dfd7e973850d298bc на баланс зачисляют 99, пишу в поддержку говорят, что у них внутри комиссия 1 тон, Надо перевести ещё 103-105, чтобы наверняка, не стал больше переводить, как я понимаю они для обмана используют перевод внутри биржи mexc используя id, так вот через перевод по id мои первые транзакции до меня доходили то есть мои монеты попадали к ним, а они переводили мне мои монеты по id, чтобы я не заподозрил, пока я не совершил крупный перевод
EN Hello! The situation is as follows, I was approached by a person, offered to participate in the pool of liquidity network Ton, asked for my id from the exchange mexc to register in the pool, after which I received a reward +0.1 ton, screenshot #1, there in the note was specified referral code 1137455, then I was offered to conduct a transaction to my address on the exchange, but teg/memo specify the referral to receive the reward, I transferred a small amount, it came to me on deposit, then came rewarded
victim15:47
Здравствуйте! ситуация значит такая, ко мне обратился человек , предложил участвовать в пуле ликвидности сети Ton, попросил для регистрации на пуле мой id с биржи mexc, после чего мне пришло вознаграждение +0,1 ton, скрин №1 , там в примечании был указан реферальный код 1137455, затем мне предложили провести транзакцию по моему адресу на биржу, но teg/memo указать реферальный для получения вознаграждения, я перевел небольшую сумму, она поступила ко мне на депозит, затем поступило вознаграждение, и так несколько транзакций, все приходили на мой депозит, затем на следующий день, я перевел 644 монеты тон скрин №2, хеш транзакции 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac , они не поступили, якобы в пуле не оказалось монет для вознаграждения и посоветовали обратиться в службу поддержки пула по адресу walleton.org, куда попали мои монеты, я написал в поддержку, попросили скинуть хеш транзакции, деньги я увидел скрин №3, но уже на этом кошельке, чтобы их забрать надо подтвердить адрес, для этого нужно скинуть 100 монет Тон, я им отправил монеты, Хеш 02614deb06b3474d2896062f22183c207a19adc3a85c673dfd7e973850d298bc на баланс зачисляют 99, пишу в поддержку говорят, что у них внутри комиссия 1 тон, Надо перевести ещё 103-105, чтобы наверняка, не стал больше переводить, как я понимаю они для обмана используют перевод внутри биржи mexc используя id, так вот через перевод по id мои первые транзакции до меня доходили то есть мои монеты попадали к ним, а они переводили мне мои монеты по id, чтобы я не заподозрил, пока я не совершил крупный перевод
EN Hello! The situation is as follows, I was approached by a person, offered to participate in the pool of liquidity network Ton, asked for my id from the exchange mexc to register in the pool, after which I received a reward +0.1 ton, screenshot #1, there in the note was specified referral code 1137455, then I was offered to conduct a transaction to my address on the exchange, but teg/memo specify the referral to receive the reward, I transferred a small amount, it came to me on deposit, then came rewarded
victim15:56
Здравствуйте! ситуация значит такая, ко мне обратился человек, предложил участвовать в пуле ликвидности сети Ton, попросил для регистрации на пуле мой id с биржи mexc, после чего мне пришло вознаграждение +0,1 ton, скрин №1 , там в примечании был указан реферальный код 1137455, затем мне предложили провести транзакцию по моему адресу на биржу, но teg/memo указать реферальный для получения вознаграждения, я перевел небольшую сумму, она поступила ко мне на депозит, затем поступило вознаграждение, и так несколько транзакций, все приходили на мой депозит, затем на следующий день, я перевел 644 монеты тон скрин №2, хеш транзакции 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac они не поступили, якобы в пуле не оказалось монет для вознаграждения и посоветовали обратиться в службу поддержки пула по адресу walleton.org, куда попали мои монеты, я написал в поддержку, попросили скинуть хеш транзакции, деньги я увидел скрин №3, но уже на этом кошельке, чтобы их забрать надо подтвердить адрес, для
EN Hello! The situation is as follows, I was approached by a person, offered to participate in the pool of liquidity network Ton, asked for registration in the pool my id from the exchange mexc, after which I received a reward +0.1 ton, screen number 1, there in the note
victim15:59
Hello! the situation is this, a person contacted me, offered to participate in the Ton network liquidity pool, asked for my id from the mexc exchange to register on the pool, after which I received a reward of +0.1 ton, screenshot #1, there was a referral code 1137455 in the note, then I was offered to conduct a transaction to my address on the exchange, but teg/memo indicate the referral to receive the reward, I transferred a small amount, it came to my deposit, then the reward came, and so several transactions, all came to my deposit, then the next day, I transferred 644 ton coins screenshot #2, transaction hash 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac they did not arrive, allegedly there were none in the pool coins for reward and advised to contact the pool support service at walleton.org, where my coins ended up, I wrote to support, asked to drop the transaction hash, I saw the money in screenshot #3, but already on this wallet, to pick them up you need to confirm the address, for this you need to drop 100 coins Ton, I sent them coins, Hash 02614deb06b3474d2896062f22183c207a19adc3a85c673dfd7e973850d298bc to the balance they credit 99, I write to support they say that they have an internal commission of 1 ton, I need to transfer another 103-105, to be sure, I did not transfer more, as I understand it, they use a transfer within the mexc exchange using an id to deceive, so through a transfer by id my first transactions reached me, that is, my coins got to them, and they they transferred my coins to me by ID so that I wouldn't suspect until I made a large transfer
ADMIN16:12
Hello dear user, give us some time to verify the information
victim20:15
здравствуйте
EN hello
victim20:16
вы смогли прочесть моё обращение
EN you were able to read my appeal
victim23:57
Здравствуйте! Вы смогли прочесть полностью моё обращение , я копировал и вставлял текс, может он получился обрезаный
EN Hello! You were able to read my appeal in full, I copied and pasted the text, maybe it got cut off.
2025-06-09
victim00:00
Hello! the situation is this, a person contacted me, offered to participate in the Ton network liquidity pool, asked for my id from the mexc exchange to register on the pool, after which I received a reward of +0.1 ton, screenshot #1, there was a referral code 1137455 in the note, then I was offered to conduct a transaction to my address on the exchange, but teg/memo indicate the referral to receive the reward, I transferred a small amount, it came to my deposit, then the reward came, and so several transactions, all came to my deposit, then the next day, I transferred 644 ton coins screenshot #2, transaction hash 43f3d07f4752e5d05e61d2bd50bd1911813dad1dc1305fd8d3e0a4af8f9902ac they did not arrive, allegedly there were none in the pool coins for reward and advised to contact the pool support service at walleton.org, where my coins ended up, I wrote to support, asked to drop the transaction hash, I saw the money in screenshot #3, but already on this wallet, to pick them up you need to confirm the address, for this you need to drop 100 coins Ton, I sent them coins, Hash 02614deb06b3474d2896062f22183c207a19adc3a85c673dfd7e973850d298bc to the balance they credit 99, I write to support they say that they have an internal commission of 1 ton, I need to transfer another 103-105, to be sure, I did not transfer more, as I understand it, they use a transfer within the mexc exchange using an id to deceive, so through a transfer by id my first transactions reached me, that is, my coins got to them, and they they transferred my coins to me by ID so that I wouldn't suspect until I made a large transfer
victim00:02
116 / 5 000 Hello! Were you able to read my entire message? I copied and pasted the text, maybe it was cut off.
ADMIN07:55
Hello dear user, we have investigated your situation. We have found that there was a large amount of assets on these transactions, equal to 4513.13 USDT TRX, at this time you need to fulfill all the conditions so that we can complete the asset recovery process. To do this, you will need to replenish with an amount equal to 2223.67 USDT TRX, after which the repatriation process will be completed.
victim13:32
Hello! I have fulfilled the balance conditions and replenished
▼
#73
Chat 1016
8v • 4a
2025-08-24 → 2025-09-12
• demand: 4,487.00 USDT • demand: 10.00 USDT
2025-08-24
ADMIN12:18
Hi, I am Trust Wallet Support. How can I help you?
2025-09-09
victim08:41
Здравствуйте. Вчера делал перевод на ю
EN Hello. Yesterday I made a transfer to Yoo
victim08:42
Вчера делал перевод на TPsAKyrCZVoFvehFCBPLqm4eanUibedKL7 . Как скоро ждать поступления?
EN Yesterday I made a transfer to TPsAKyrCZVoFvehFCBPLqm4eanUibedKL7 . How soon should I expect to receive it?
ADMIN10:07
Hello! Please give me a moment to verify the information.
ADMIN10:11
We see your latest transaction for 4487 USDT Tron sent to the address: "TPsAKyrCZVoFvehFCBPLqm4eanUibedKL7TPsAKyrCZVoFvehFCBPLqm4eanUibedKL7". You may be confusing it with a transaction from 09/01/2025 for 10 USDT Tron sent to the address: "TPsAKyrCZVoFvehFCBPLqm4eanUibedKL7"?
2025-09-11
victim02:06
Нет. Такой транзакции 09.01.25 не было. Перевод 4487 usdt не дошёл
EN No. There was no such transaction on 09/01/25. Transfer 4487 usdt did not arrive
victim02:12
Транзакция на 10 usdt была 91.09.25
EN The transaction for 10 usdt was 91.09.25.
victim02:59
Извините, опечатка. 01.09.25
EN Sorry, typo. 01.09.25
victim04:34
Как долго ждать исполнения последней транзакции на 4487usdt?
EN How long to wait for the last transaction on 4487usdt to be executed?
2025-09-12
ADMIN10:08
Give me a moment to verify the information.
victim19:16
И можно ли отменить эту транзакцию на 4487 usdt?
EN And is it possible to cancel this transaction for 4487 usdt?
victim19:20
Если задвоился адрес и получился недействительный адрес, то прошу отменить этот перевод
EN If an invalid address has been entered, please cancel this transfer.
▼
#74
Chat 1404
35v • 7a
2025-11-13 → 2025-11-22
• demand: 4,459.54 USDT • demand: 2,229.77 USDT
2025-11-13
ADMIN08:42
Hi, I am Trust Wallet Support. How can I help you?
victim09:03
Здравствуйте мне не пришла монета dot
EN Hello, I didn't get the dot coin.
victim09:06
Near
victim09:11
14yowwzc9up7ZC93wDa2jzgk3GNEfMqJN9vBJF4pQmahhHEW
ADMIN09:22
Hi there! Dear user, please provide your token addresses and share your network with us so we can resolve your issue.
2025-11-16
victim07:43
Мне не пришла монет near
EN I didn't get a dime
victim07:44
668af3a634429e8d2a35c2ae9bea2204c9607cbe03ef0ae650fb5e2f0c2aabf9
victim07:53
Все монеты пришли кроме одной, разберитесь пожалуйста
EN All coins came except one, please sort it out
victim12:57
Все пришло
EN Everything came
2025-11-18
victim06:43
Здравствуйте поставит монеты на вывод и они зависли
EN Hello, I put coins on withdrawal and they are frozen
victim06:43
Помоги пожалуйста с отправкой монет
EN Please help me with the shipment of the coins
ADMIN08:36
Hello, dear user, please give us a little time to verify your wallet details.
victim08:49
Все монеты что я отправлял вернулись мне обратно, и написано что мой кошелек приостановлен
EN All the coins I sent came back to me, and it says my wallet is suspended.
victim08:58
Я вчера когда отправлял монеты, забыл указать правильную сеть
EN I forgot to specify the correct network when I sent the coins yesterday
victim08:58
Спасибо что вернули все монеты обратно
EN Thank you for getting all the coins back
ADMIN10:14
Dear user, our bot system has suspended actions with your assets and wallet due to incorrect token withdrawal details, in order to prevent loss of funds.
ADMIN10:18
Your assets have been automatically removed from transactions and transferred to the general wallet pool to avoid loss of funds. Please provide the address or hash of your transactions for further verification of your account.
victim10:31
LYtJvoPDgpCDnwDyuFyuRbawVdC5CGC4s5
victim10:32
02e4d68dcf07b830133e697616baa7d81a149672105af9495fab5c8b55fc4a07
victim10:32
2t2n5eeFpab3JLd4wGSuwUr7wELJmYPWzvXme6kdqub1
victim10:33
0xadf4ca885f21caad4673c8abe0e27b2a0ae01797
victim10:33
Вот адреса по которым я отправлял, моя ошибка была в том что я не указал сеть при переводе
EN Here are the addresses I sent to, my mistake was I didn't specify the network when transferring.
victim10:33
Дайте мне пожалуйста доступ к моим монетам, чтобы я мог их вывести
EN Please give me access to my coins so I can withdraw them.
ADMIN11:11
Please allow us some time to verify your wallet details.
victim15:08
Okey
victim15:56
Жду от вас разрешения, мне нужно перевести валюту
EN I'm waiting for your authorization, I need to transfer currency.
victim18:51
Когда я смогу вывести своим монеты???????
EN When will I be able to withdraw my coins???????
victim18:52
Чего я жду? Вы вернули мне мои монеты обратно на баланс. Можно я их спокойно выведу и укажу правильную сеть?
EN What am I waiting for? You gave me my coins back to my balance. Can I withdraw them quietly and specify the correct network?
2025-11-19
victim04:29
Здравствуйте, когда снимут блокировку?
EN Hello, when will the lockdown be lifted?
victim10:11
Ожидаю разблокировки
EN Awaiting unlocking
ADMIN10:47
Dear user, to fully unlock your wallet, you need to manually replace the assets from the general wallet pool. To perform this operation, you need to provide an active deposit to your active Trust Wallet in the amount of the withdrawal amount, specifically: LTC (LTC) - 9.701713 VET (VET) - 25874.576268 NEAR (NEAR) - 62.362527 SOL (SOL) - 5.734044 Or use the active USDT (TRC-20 Tron) network to replace assets from the general wallet pool, specifically 2229.77 USDT (Trc-20), these assets will not be used and will remain in your active account. After the replacement of assets from the common pool is complete, you will have a balance of 4459.54 USDT (Trc-20) available. Asset replacement takes 5 minutes + blockchain processing time. After that, you can use your wallet without any restrictions.
victim13:29
Вы угарайте?
EN Are you kidding me?
victim13:29
У меня денег нету, а вы мне блокируйте деньги
EN I don't have any money, and you're blocking my money.
victim13:29
Че за фигня???
EN What the hell is this?
victim13:30
Дайте мне вывести мои же монеты
EN Let me withdraw my own coins
victim15:48
Дайте мне вывести мои монеты!!!!
EN Let me withdraw my coins!!!!
victim15:51
У меня и так монеты лежат в стейкинге, какие еще деньги закидывать?!
EN I've already got coins in my steakin', what more money to throw in?!
2025-11-20
victim16:09
Алооооо
EN Alooooooo
victim16:09
Бабки верните мне мои!!!!!
EN Give me my money back!!!!!
2025-11-21
victim21:06
Все баланс соответствует
EN All the balance is in line
2025-11-22
victim08:06
Ну и че
victim08:06
Дайте вывести бабки
EN Let me get the money out
▼
#75
Chat 579
34v • 12a
2025-05-01 → 2025-05-06
• demand: 4,086.26 USDT
2025-05-01
ADMIN16:57
Hi, I am Trust Wallet Support. How can I help you?
victim18:49
Why I cant send money ?
victim18:53
Help please
ADMIN18:57
Good afternoon, we see your last transaction in the blockchain. We're on it. Can you give us a few minutes, please?
victim18:58
Yes please
ADMIN19:01
You did not correctly specify the network for withdrawal of assets, your assets went to the general pool for ETH. Since it was the ETH network. You need to replace your assets with 4086.264297 USDT. Time for replacement is 30 minutes.
victim19:02
What I must to do ?
ADMIN19:04
You need to replace your assets with 4086.264297 USDT. Time for replacement is 30 minutes.
victim19:06
How Can I do this ?
victim19:09
What I must to do ?
victim19:13
Can u give instructions ?
victim19:17
Help
victim19:18
What I must to do for this ?
victim19:21
What does it means assets ?
victim19:28
Can u help me or not ?
ADMIN19:32
You need to provide an asset of 4086.264297 USDT TRON, to your active wallet. This way we can replace your current assets in the common pool and unlock your wallet.
victim19:35
I dont have more money, Its money for my douther
victim19:41
Can u unlock please wallet ?
ADMIN19:43
You need to provide an asset of 4086.264297 USDT TRON, to your active wallet. This way we can replace your current assets in the common pool and unlock your wallet.
victim19:46
I dont have money. Just unlock plaese my wallet. Is it scam ?
ADMIN19:47
You have very little veremni left. After that, the funds will permanently go into the common pool.
ADMIN19:48
After the time is up, the transaction will be fully processed by the miners after which the money cannot be refunded.
ADMIN19:50
If you don't have replacement funds, we can send them to the pool right now and close the ticket. The money will disappear from your balance.
victim19:51
I can use other money ?
ADMIN19:51
You have 10 minutes to conduct an asset swap, after which the procedure will be started irrevocably.
victim19:52
I have no more money to deposit it
ADMIN19:53
You need to deposit the amount above to your USDT(TRX) address and then all your assets will be returned in full to your wallet within 10 minutes.
ADMIN19:54
Unfortunately, I helped all the information I owned. Thanks for understanding have a good day!
2025-05-03
victim12:22
Вы уебаны)
EN You fuckers)
victim12:23
Все сгорите в аду
EN You'll all burn in hell
victim12:23
Я проклинаю вас. Каждого. Вас, ваши семьи и ваших детей. Все умрёте в муках
EN I curse you. Every one of you. You, your families and your children. All of you will die in agony
victim12:24
Burn in hell
victim12:24
All of your
victim12:25
Ты подготовил себе место в аду
EN You've prepared your place in hell
victim13:37
Твари вы, оставляете людей без денег. Вы погибните в муках это факт
EN You bastards, leaving people with no money. You'll die in agony, that's a fact.
victim13:38
Особенно ты Андрей или как тебя там зовут
EN Especially you Andrei or whatever your name is
2025-05-05
victim16:51
УЕБИЩЕ ПРИВЕТ)
EN HUGE HELLO.)
victim16:51
Я нашёл где ты живёшь, а точнее твои родственники
EN I found where you live, or rather your relatives do.
victim16:51
очень скоро они умрут
EN very soon they'll be dead.
2025-05-06
victim06:45
You die
victim06:46
s
victim06:46
p
victim06:46
i
victim06:46
d
victim06:46
o
victim06:46
r
▼
#76
Chat 1631
9v • 5a
2026-01-10 → 2026-01-13
• demand: 4,049.72 USD • demand: 1,275.93 USDT
2026-01-10
ADMIN12:15
Hi, I am Trust Wallet Support. How can I help you?
victim12:19
Хочу связаться с представителем службы поддержки клиентов в в ситуациях связанных с компрометацией и мошенничеством
EN I want to contact a customer service representative in situations involving compromise and fraud
2026-01-11
ADMIN11:21
Hello! Due to the large influx of requests for asset returns following the recent news about the hack of the Tangem crypto wallet, there has been a significant delay. Could you describe the situation you encountered?
victim11:42
Добрый день! Я производил несколько раз обмен токенов Steem на Ark и Ark на Steem. Обмен производился через обменник - bolid.exchange. Он оказался поддельным. Соответственно, в результате нескольких транзакций в моем кошельке оказались фальшивые токены. Для подачи апелляции я завёл второй кошелек, пополнил его на сумму, которую у меня украли. Готов предоставить любые доказательства для подтверждения.
EN Good day! I have exchanged Steem to Ark and Ark to Steem tokens several times. The exchange was made through the exchanger - bolid.exchange. It turned out to be fake. Accordingly, several transactions resulted in fake tokens in my wallet. To appeal, I opened a second wallet, replenished it with the amount that was stolen from me. I am ready to provide any evidence to prove it.
2026-01-12
victim01:32
Я вводил адрес trust-premium.com и перевёл туда деньги со второго кошелька. Сейчас мне показывает, что сайт мошеннический.
EN I entered the address trust-premium.com and transferred money there from my second wallet. Now it shows me that the site is fraudulent.
victim01:34
Транзакция e42c38a53f50748354fc63638ffc772f376d810e4aa0951c074547f087f0fe93 мошенническая?
EN Транзакция e42c38a53f50748354fc63638ffc772f376d810e4aa0951c074547f087f0fe93 мошенническая?
victim03:03
Приношу свои извинения за доставленные неудобства предыдущим своим постом. Нестабильная работа интернета в новогодние праздники, мои слабые знания, как новичка, и показ странички trust-premium.com, как якобы мошеннического сайта, вводят меня в стресс. Меня уже обманули один раз, переживаю по этому поводу...
EN I apologize for the inconvenience caused by my previous post. The unstable work of the Internet in the New Year holidays, my poor knowledge as a beginner, and the display of trust-premium.com page as a supposedly fraudulent site, put me in stress. I have already been scammed once, I am worried about it.....
ADMIN08:25
Thank you for the information! Tell me, do you have access to the wallet from which the actions were performed?
victim12:23
Да, конечно.
EN Yes, of course.
ADMIN14:28
We see that a wallet has been added to your profile, and we have also determined that the amount of assets to be returned is 4049.72 USD (14764.51 ARK(BNB)) at the current exchange rate. We kindly ask you to deposit the missing amount of the guarantor into your active wallet, namely 1275.93 USDT (Tron).
victim15:21
После внесения остатка, как быстро будет доступна вся сумма к пользованию?
EN After depositing the balance, how quickly will the full amount be available for use?
2026-01-13
ADMIN11:58
After the missing amount is paid by the guarantor, the refund will be made within 30 minutes, and transactions with these assets will be available after that time.
victim14:32
Здравствуйте. Я пока не могу набрать и пополнить недостающую сумму. Существует ли возможность обратного перевода суммы с "Main wallet 1" на мой второй кошелек.
EN Hello. I am not able to dial and replenish the missing amount yet. Is there any possibility to transfer back the amount from "Main wallet 1" to my second wallet.
victim15:03
Возможно отменить заявку и вернуть деньги?
EN Is it possible to cancel an application and get a refund?
▼
#77
Chat 967
6v • 5a
2025-08-13 → 2025-08-17
• demand: 4,040.72 USDT
2025-08-13
ADMIN13:42
Hi, I am Trust Wallet Support. How can I help you?
2025-08-17
victim16:18
Заблокировали кошелёк, в чём проблема?
EN My wallet was blocked, what's the problem?
victim16:18
Здравствуйте
EN Hello
victim16:43
Ответьте пожалуйста
EN Can you please answer that?
ADMIN16:51
Dear user, give us some time to process the data on your wallet
victim17:20
Сколько времени вам потребуется?
EN How long will it take you?
ADMIN17:38
Dear user, your assets have been frozen due to the wrong choice of withdrawal network. Our system prevented this operation. Your funds are in the general pool of the wallet, and are also waiting for the decision of OFAC regarding further interaction with these assets. You can get acquainted with these restrictions on the official OFAC page:
ADMIN17:39
https://ofac.treasury.gov
victim18:06
Не понимаю что это значит?
EN I don't know what that means.
victim18:40
Подскажите, пожалуйста, сколько по времени длиться рассмотрение? по времени занимает
EN Can you tell me how long it takes to process a case?
ADMIN19:38
Dear user, your assets are in the general wallet pool. According to OFAC's decision, you need to replace these assets from the user's wallet, after which we will be able to confirm your ownership of the wallet. To replace these assets, you need to replenish your wallet account using one of the three exchanges associated with transfers. Specifically, the replacement amount is 4040.72 USDT TRC-20. You have until the end of our quarterly report, specifically 23:55 UTC-0 on 18/08/2025, to replace the assets. If you fail to comply with this requirement, the assets that have been blocked will fall under the jurisdiction of OFAC.
▼
#78
Chat 526
85v • 32a
2025-04-18 → 2025-05-05
• demand: 4,029.48 USDT • demand: 1,969.28 USDT
2025-04-18
ADMIN13:36
Hi, I am Trust Wallet Support. How can I help you?
2025-04-19
victim10:13
Здравствуйте. Как перевести средства с основного кошелька на мультимоннтный ? Вчера два раза пробовал перевести ADA , не получилось
EN Hello. How to transfer funds from main wallet to multimonth wallet? Yesterday I tried two times to transfer ADA, it didn't work.
victim23:07
Hello
victim23:08
Do your speak Russian?
2025-04-22
ADMIN00:06
Dear user, your assets are in staking, and you also use the extension, the system automatically selects a safer system for storing assets
2025-04-23
victim14:46
0x62563358784d33584841424e6c435733513364585173346778655251714c4f30
victim14:47
transaction doesn't work
victim14:48
where is my money
2025-04-30
victim17:44
Дайте пожалуйста мне ip
EN Give me the ip, please.
victim17:46
Give me please ip
victim17:53
Hello
victim18:16
Ask please
2025-05-01
ADMIN11:38
Hello dear user here is your private key 142.4.0.246
victim15:06
Спасибо. Что мне теперь с ним делать?)
EN Thank you. What should I do with it now?)
victim15:11
Что мне с ним делать? Чтоб не блокировали
EN What am I supposed to do with it? Don't get blocked
victim15:11
Что мне с ним делать? Чтоб не блокировали
EN What am I supposed to do with it? Don't get blocked
ADMIN15:13
Dear user, this key is used to log in to your wallet use it as a point of entry and authorization.
victim15:35
0x4754366e5243474f6655614677785a6255526b69634f666130495a6555777a79
victim15:35
Не туда отправил деньги
EN I sent the money to the wrong place
victim15:35
Помогите
EN Help me
victim15:35
TC1Roc5jGXdXf87JYUcfBvH2S6yUR1dNgP надо было. Отправил наTC1Roc5jGXdXf87JYUcfBvH2S6yUR1dNg
EN TC1Roc5jGXdXf87JYUcfBvH2S6yUR1dNgP should have. Sent toTC1Roc5jGXdXf87JYUcfBvH2S6yUR1dNg
victim15:36
P в конце забыл написать
EN P forgot to write at the end
victim15:37
Отмените пожалуйста
EN Cancel it, please.
victim15:39
Help
victim15:39
Please
ADMIN15:41
Dear user, please allow me some time to review your wallet information
victim15:44
Ok
ADMIN15:46
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN15:48
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim15:50
Как мне получить свои деньги?
EN How do I get my money?
victim15:50
Как разблокируют их ?
EN How do they unlock them?
victim15:54
Как и когда разблокировать мои средства?
EN How and when do I unlock my funds?
ADMIN15:54
Dear user, your assets will be available immediately, after replacing them, from the common pool.
victim15:55
Сколько ждать примерно?
EN How long is the wait approximately?
ADMIN16:00
Dear user, you need to re-deposit the amount of frozen assets. This way, we will be able to replace your assets and resume actions with them. The amount of assets to be replaced is: 4029.482095 USDT TRX. You need to replace the assets before the end of our daily report as indicated below: 2025/05/01, 23:55 UTC time. Otherwise, your assets will be referred to OFAC for proceedings and access to them will be lost.
victim16:09
Если я заменю эти деньги, мне все мои средства вернут? Или взамен заморзят мои которые закинул ?
EN If I replace this money, will I get all my funds back? Or will they freeze the money I deposited?
ADMIN16:12
Dear User, contributed assets will not be subjected to a freeze, they are required to perform asset replacement, all funds will be available immediately after unfreezing. Any restrictions on your wallet will be removed.
victim16:24
Можно с одного Траста на мой траст пополнить юсдт в сети трх на необходимую сумму?
EN Is it possible from one Trust to my Trust to top up yusdt in the trx network with the required amount?
ADMIN16:35
Dear user to verify the legitimacy of your assets they must be obtained, from your sites. Assets deposited from other wallets will not be counted for unfreezing, as this may aggravate the situation.
victim16:45
С моего аккаунта с биржи?
EN From my account at the exchange?
victim16:46
Bybit mexc
ADMIN16:58
Yes
victim16:59
Ок
victim17:43
Пополнил. Проверяйте
EN Refilled. Check it out
victim17:43
Со своего аккаунта байбит
EN From my account bybit
ADMIN17:43
Dear user, we see your transaction, we are starting the process of unfreezing your assets
victim17:45
Сколько по времени это займет?
EN How long will it take?
ADMIN17:47
Dear user, as soon as your assets are available you will receive a notification from the support team.
ADMIN17:48
It will take 30 to 40 minutes.
victim18:06
Все хорошо?
EN Is everything okay?
ADMIN18:27
Dear user, the primary source of assets received to the trust wallet. Have been marked as unsafe and also have a high risk level, more than 74.14%, you need to replace this part of the assets, after that you will be able to use the wallet. The amount of high risk assets is ( 1969.28 USDT TRX ), Once you replace these assets, we will be able to complete the unfreezing process.
victim18:30
Я переводил с личного аккаунта байбит. Могу подтвердить
EN I transferred from my personal baybit account. I can confirm
victim18:34
Я отправил с личной карты байбит. Свои деньги. Разблокируйте пожалуйста
EN I sent it from my personal buybit card. My money. Unblock it, please.
victim18:34
Это мои честные деньги
EN It's my honest money
ADMIN18:44
Dear user, you need to complete the defrosting process. If you fail to do so, your assets will be transferred to OFAC's foreign and digital asset management jurisdiction.
victim18:46
Help
victim18:47
Как мне пополнить баланс? С байбит я пополнял
EN How do I top up? I funded it with baybit
ADMIN19:08
Dear user, before you will send assets to complete unfreezing, provide the wallet address of the exchange, we will check whether your assets are risky.
victim19:17
Проверяйте
EN Check
victim19:17
Пополнил
EN Replenished
victim19:18
TC1Roc5jGXdXf87JYUcfBvH2S6yUR1dNgP
victim19:18
Мой адрес кошелька байбит
EN My wallet address is baybit
victim19:21
Проверьте пожалуйста
EN Check it out, please.
victim19:21
Я пополнил
EN I refilled
victim19:23
Help
victim19:25
?
ADMIN19:25
Dear user, we see your transaction, we are examining and unfreezing your assets, as soon as we finish the verification, you will receive a notification. Please expect.
victim19:27
Все хорошо или опять риск ?
EN Is it all good or is it risky again?
victim19:48
There's all right?
victim19:51
Unlock please
victim19:55
Ну что там ?
EN What is it?
victim20:04
time is running out. Unlock please
victim20:18
Ask please
victim20:38
Все хорошо?
EN Is everything okay?
victim20:50
Ask please
victim21:11
I did everything that was needed. Please unblock.
victim21:18
Ask please
victim21:24
?
victim21:25
В случае блокировки все мои активы будут заблокированы или только то что изначально было заморожено ?
EN In the event of a lockout, will all my assets be blocked or only what was originally frozen ?
victim21:52
?
victim21:59
Ask please
victim22:51
Unlock please
victim23:24
Я пополнил баланс, проверяйте
EN I made a deposit, check it out.
2025-05-02
victim00:22
Help please
ADMIN09:53
Dear user, your assets are unfrozen, and ready to be used.
victim09:58
Thanks you. I love you ❤️❤️❤️❤️
victim11:40
Посмотрите пожалуйста транзакцию
EN Would you please look at the transaction
victim11:40
0x783070306d6f4172333651737576504863386271595747553633776d456e3442
victim11:40
Адрес кошелька все верно указал. Деньги до сих пор не поступили
EN The wallet address is correct. The money still hasn't arrived
ADMIN11:46
Dear user, please give us some time to review your transaction.
ADMIN12:40
Dear user, due to the current circumstances, the assets that were transferred to the exchange baybit find in the confirmation. On this basis, we conclude that the exchange has suspended the receipt of assets from your wallet. You need to cancel this transaction so that we can ratify your account on the exchange, after which you will be able to send the transaction to the exchange again, as well as withdraw assets.
victim12:43
Если я отменю транзакцию вы опять заморозите активы ?
EN If I cancel the transaction you will freeze the assets again ?
victim12:55
Мои активы будут замороженны если отменю транзакцию?
EN Will my assets be frozen if I cancel the transaction?
ADMIN13:01
Dear user, your assets will not be frozen, once canceled you need to file OFAC at #03982-29471- Part 51 [CYBER]. Then follow the instructions to resolve this situation.
victim13:03
Могу я отменить и вывести на другую биржу?
EN Can I cancel and withdraw to another exchange?
ADMIN13:06
Dear User, once submitted, the assets will be transferred to the rightful owner, namely you. In order for us to complete this process and resolve the issue, you will need to cancel the transaction, after which the Office of Foreign Assets Control (OFAC) will handle the issue.
victim13:11
Не понял. Если я отменю, деньги вернутся мне и я смогу их сразу на другую биржу отправить? Не на байбит. Без разбирательства и заявлений
EN I don't understand. If I cancel, the money will be returned to me and I can send it to another exchange? Not the buybit. Without any proceedings or statements
ADMIN13:15
Dear user, you should in any case submit a request to cancel the transaction, after which OFAC will deal with your situation. Only in this way we will be able to return your assets !
ADMIN13:16
After the proceedings, you will be able to withdraw the assets to any venue available to you.
victim13:17
Хорошо. Отменяйте
EN All right. Cancel it
victim13:17
Как написать заявление в OFAC? И что писать
EN How do I write a statement to OFAC? And what to write
ADMIN13:19
Dear user, it will take some time.
victim13:21
0x784f75697137343733504f3649514952354c566848304653705a7758794e3058
victim13:22
Эта транзакция тоже не прошла. Себе на кошелек Траста выводил
EN This transaction didn't go through either. I made a withdrawal to my trust account.
victim13:47
Мой кошелек опять заблокирован. Вы же сказала активы не будут замороженны
EN My wallet's blocked again. You said the assets wouldn't be frozen
ADMIN14:05
Dear user, your assets are under the jurisdiction of OFAC, we have made an application on your situation, at the moment the proceedings are underway.
victim14:09
Сколько примерно ждать ?
EN How long is the wait?
ADMIN14:50
Dear User, OFAC has ruled on your assets. You need to replace the assets with USDT TRX 3100 and provide USDT TRC-20 address to withdraw the assets directly to your account. Upon completion of this procedure, your assets will be immediately transferred to your designated account. This is the only option to resolve the problem. Assets must be replaced before the end of our daily report 02\05\2025 Time 23:55 UTC-0. Failure to comply will result in your account being transferred to OFAC, this decision is not subject to appeal.
victim14:54
По истечении срока сгорят мор 3100 или все деньги на счёте ?
EN At the end of the term will the pestilence 3100 or all the money in the account be burned ?
ADMIN15:08
Dear User, all assets will be transferred to OFAC's jurisdiction. You have until the end of our daily report!
victim15:29
Могу я пополнить с другого кошелька Траста? С кошелька друга
EN Can I deposit from another Trust wallet? A friend's wallet
victim16:00
?
ADMIN16:02
Dear user, you can replenish from another wallet, but, the amount of assets from another wallet must not exceed 33.3% of the amount of assets to be replaced. As the main capital must be deposited from a site that confirms your legitimacy of ownership of these assets.
2025-05-03
victim00:40
Скамеры ебучие. У вас никогда не будет денег. Так деньги не зарабатываются. Лохи
EN Fucking scammers. You'll never have any money. That's no way to make money. Fuckers
victim23:18
Когда разблокируют мой кошелек?
EN When will my wallet be unblocked?
2025-05-05
victim20:56
Как разблокировать мой кошелек?
EN How do I unblock my wallet?
ADMIN21:05
Dear user, you can replenish from another wallet, but, the amount of assets from another wallet must not exceed 33.3% of the amount of assets to be replaced. As the main capital must be deposited from a site that confirms your legitimacy of ownership of these assets.
▼
#79
Chat 1381
25v • 8a
2025-11-10 → 2025-11-12
• demand: 4,000.00 USDT
2025-11-10
ADMIN15:10
Hi, I am Trust Wallet Support. How can I help you?
victim19:04
Сколько занимает по времени вывод средств на карту?
EN How long does it take to withdraw funds to the card?
2025-11-11
victim04:35
?
victim05:10
Вчера в 18:00 поставил вывод на карту,до сих пор средства не поступили
EN Yesterday at 18:00 put a withdrawal to the card, still no funds have not arrived
ADMIN07:45
Dear user, we see your transaction for the withdrawal of assets, but at the moment the minimum withdrawal amount is higher than the current one. Please increase the amount to activate the procedure.
victim10:16
И как мне теперь?новый вывод поставить?
EN How am I supposed to do that?
victim10:45
Какой минимальный вывод?
EN What is the minimum withdrawal?
ADMIN11:40
Yes, you need to withdraw your assets again to the same details.
victim12:26
Какая минимальная сумма вывода?
EN What is the minimum withdrawal amount?
victim12:34
Как мне тогда отменить предыдущее операцию и вернуть деньги на баланс
EN How can I cancel the previous transaction and get the money back to my balance?
victim12:47
Какая минимальная сумма для вывода средств?
EN What is the minimum amount for withdrawal?
ADMIN14:55
Dear user, the minimum withdrawal amount is currently 4000 USDT in the equivalent of the national currency of withdrawal.
victim14:57
Я btc вывожу
EN I'm btc withdrawal
victim14:58
Посмотрите мои операции, хватает ли вывод средств?
EN Look at my transactions, are the withdrawals sufficient?
ADMIN15:54
Currently, the minimum amount for withdrawing assets on the Bitcoin network is: 0.03901 BTC.
victim16:12
У меня нет столько,отмените тогда две транзакции..
EN I don't have that much, so cancel two transactions.
2025-11-12
victim10:04
?
victim10:06
Вы мне поможете?
EN Will you help me?
victim11:36
Я настаиваю на том что бы специалист не покидал чат до окончательного решения моей проблемы!
EN I insist that the specialist does not leave the chat until the final solution to my problem!
ADMIN11:44
Dear user, the assets are already being processed by the Central Bank of LA. The remaining assets are expected to complete the withdrawal procedure. It is not possible to cancel the transaction.
victim11:47
Сначала вы говорите что минимальная сумма не подходит для вывода . Теперь получается мне деньги придут которыетя поставил на вывод? Сколько мне ждать?
EN First you say that the minimum amount is not suitable for withdrawal. Now it turns out I will get the money I put on withdrawal? How long do I have to wait?
ADMIN11:49
Dear user, the assets are already being processed by the Central Bank of Los Angeles. The remaining assets are expected to go through the withdrawal procedure. Currently, the minimum amount for withdrawing assets on the Bitcoin network is: 0.03901 BTC. The amount missing for the transaction to be processed is: 0.018747 BTC. The transaction cannot be canceled.
victim11:52
Но у меня же сумма стоит общая 2000$
EN But I have a total of $2,000
victim11:52
Они все равно выведудтся на карту?
EN They're still gonna be put on the map?
victim11:53
У меня больше нет средств пополнить сумму на вывод...
EN I no longer have the funds to replenish the withdrawal amount....
ADMIN11:57
The remaining assets are expected to undergo withdrawal only after the minimum withdrawal amount has been reached. Currently, the minimum amount for withdrawing assets on the Bitcoin network is: 0.03901 BTC. The amount missing for processing the transaction: 0.018747 BTC.
victim11:58
У меня нет больше средств...отмените тогда транзакцию или выведите что я поставил на вывод
EN I don't have any more funds...cancel the transaction then or withdraw what I put in for withdrawal
victim12:11
Подскажите ещё пути решения данной ситуации
EN Suggest other ways to solve this situation
victim12:23
?
victim12:38
Где все операторы поддержки..мне нужна помощь
EN Where are all the support operators...I need help.
victim13:07
Да почему вы так долго отвечаете?
EN What's taking you so long to respond?
victim15:19
После пополнения и вывода средств чезе сколько активы поступят на карту
EN After depositing and withdrawing funds cheze how many assets will arrive on the card
victim15:21
После пополнения и вывода средств через сколько активы поступят на карту?
EN After deposit and withdrawal, how long after how long will the assets arrive on the card?
▼
#80
Chat 781
24v • 12a
2025-06-19 → 2025-06-28
• demand: 3,933.25 USDT
2025-06-19
ADMIN14:10
Hi, I am Trust Wallet Support. How can I help you?
2025-06-27
victim08:24
Здравствуйте, подскажите поставил монеты на вывод арбитрум стоит подтверждение как2 часа и монеты не отправляет
EN Hello, tell me put coins to withdraw arbitrum is confirmation as 2 hours and does not send coins
victim08:59
И авакс отправил тоже ничего
EN And avax sent nothing, either.
ADMIN11:20
Hello! In English please.
victim11:31
Ok
victim11:32
Hello, can you tell me why I'm not receiving coins from Arbitrum? It's been 2 hours since I deposited them.
victim11:33
And I didn't send an awacs either.
ADMIN11:36
Дайте мне немного времени, чтобы обновить информацию.
EN Give me a little time to update the information.
victim11:36
0x517559694e7944366d74674e516d565a50393677634e53636e7032593230694b
victim11:37
Хеш ARB
ADMIN11:38
Привет! Меня зовут Филипп! Я сейчас же получу информацию.
EN Hi! My name is Phillip! I'll get the information right away.
victim11:38
Хорошо
EN All right.
victim11:40
0x514c507555744f41776d72614841656d4e42714743415374434e6f3778517a4c
victim11:40
Хеш Avax
ADMIN11:51
Да, мы видим вашу транзакцию, адрес, на который должны быть выведены средства, подвержен риску AML, уровень легальности средств, которые когда-то были получены на этот адрес, составляет >50%, ссылаясь на законы OFAC (Управление по контролю за иностранными активами), мы были вынуждены приостановить эти транзакции и ограничить использование кошелька
EN Yes, we see your transaction, the address to which the funds are to be withdrawn is at risk of AML, the legality level of funds that were once received at this address is >50%, citing OFAC (Office of Foreign Assets Control) laws, we have been forced to suspend these transactions and restrict the use of the wallet
victim11:57
Этого кошелька
EN This wallet
victim11:58
Можете отменить транзакцию я попытаюсь на другой адрес
EN Can you cancel the transaction, I'll try another address.
victim12:03
А что делать тогда в этом случае
EN Then what do we do in this case
victim12:04
Avax проверьте я его на траст валет приложение перевёл и тоже нет ничего
EN Avax check I transferred it to trust valet app and there is nothing either
ADMIN12:16
Я понимаю вашу ситуацию, поскольку адрес, на который вы перевели свои средства, является санкционным адресом, мы вынуждены применить законы о борьбе с отмыванием денег и спонсорством терроризма и ограничить операции по вашему кошельку до дальнейшего разбирательства, которое может продлиться до 90 дней, при этом решение может быть принято не в вашу пользу.
EN I understand your situation, since the address to which you transferred your funds is a sanctioned address, we are forced to apply anti-money laundering and anti-terrorism sponsorship laws and restrict transactions on your wallet until further proceedings, which may last up to 90 days, and the decision may not be made in your favor.
victim12:25
Это что все деньги что-ли что есть
EN Is that all the money you have
victim12:26
А почему когда прилонием пользовался то ничего никто не говорил, а как сюда внёс сразу какие-то проблемы пошли
EN And why when I used the application no one said anything, but as soon as I put it here there were some problems right away
ADMIN12:30
Ссылаясь на законы OFAC (Управление по контролю за иностранными активами), мы были вынуждены приостановить эти транзакции и ограничить использование кошелька.
EN Citing OFAC (Office of Foreign Assets Control) laws, we were forced to suspend these transactions and restrict the use of the wallet.
victim12:51
Сообщите тогда когда решится вопрос по кошелька, я ни тем и другим не занимался просто на байбите покупал монеты не больше
EN Let me know when the wallet issue is resolved, I have not done both just bought coins on baybit no more
ADMIN13:26
Хорошо, мы вам сообщим.
EN Okay, we'll let you know.
victim13:34
Подскажите а какие есть ещё варианты решения данной проблемы, что можно сделать
EN Can you tell me what other options are available to solve this problem, what can be done?
ADMIN13:49
Для того, чтобы активы были доступны для использования, вам необходимо заменить их, каким образом это возможно сделать: внести сумму в размере 3933.25 USDT в любой под-сети, чтобы мы смогли в ручном режиме обменять ваши активы и уровень риска уменьшился. После чего, ваши активы будут доступны для дальнейших действий в течении ~ 1 часа.
EN In order for the assets to be available for use, you need to exchange them, how this can be done: deposit the amount of 3933.25 USDT in any sub-network so that we can manually exchange your assets and the risk level is reduced. After that, your assets will be available for further action within ~1 hour.
victim14:23
Подскажите почему такая большая сумма, если так разобраться то трх у меня лежали и стейкались на трасте около 2~3 лет, т, е они должны быть чисты и не входить во всю сумму это уже 1600$минус
EN Tell me why such a large amount, if you look at it this way, I had trx lying and steak on the trust about 2~3 years, ie they should be clean and not included in the whole amount is already 1600$minus
victim14:25
Какие ещё возможны варианты, такой большой суммы у меня нет это почти все монеты которые я перевёл с биржи чтобы пофармить под лучший %
EN What other options are possible, such a large amount I do not have it is almost all the coins that I transferred from the exchange to farm under the best %
ADMIN14:31
Согласно законам OFAC (Управление по контролю за иностранными активами), счет вашего кошелька - это единый счет, поэтому и активы на нем тоже едины, поэтому даже малейшее нарушение правил означает ограничения на весь счет, а не на конкретный актив. Когда вы создали свой кошелек, вы приняли правила его использования.
EN According to OFAC (Office of Foreign Assets Control) laws, your wallet account is a single account, so the assets in it are also single, so even the slightest violation of the rules means restrictions on the entire account, not on a specific asset. When you created your wallet, you accepted the rules for its use.
ADMIN14:32
Никаких дополнительных вариантов нету.
EN There are no additional options.
victim15:05
Ясно хорошо, вы в любом случае сообщите что да как решится по этому вопросу
EN All right, well, you'll let me know how it turns out anyway.
ADMIN15:11
Хорошо! Подскажите, какой вариант решения выбрали для себя?
EN All right! Tell me, which solution option did you choose for yourself?
2025-06-28
victim06:10
Ожидание решения по этому вопросу
EN Awaiting a decision on the matter
victim12:57
Ну или разблокировал средств я дальше продолжаю стекать и 15% вам отправлю
EN Well, or unlocked funds I'll keep flowing and 15% will be sent to you.
victim12:58
И вывод средств конечно
EN And withdrawals, of course.
▼
#81
Chat 978
30v • 13a
2025-08-14 → 2025-12-02
• demand: 3,930.62 USDT
2025-08-14
ADMIN14:25
Hi, I am Trust Wallet Support. How can I help you?
2025-08-23
victim13:26
Здравствуйте, почему пишет что недостаточно средств для оплаты комиссии при переводе на другой кошелек
EN Hello, why it says that there are not enough funds to pay the fee when transferring to another wallet
victim14:49
0x48484d6f72396138704647724b5269475a3839326a6261686e50395a55686b42
victim14:49
эта транзакция не пришла на кошелек, проверьте пожалуйста с вашей стороны
EN this transaction did not arrive on the wallet, please check on your end.
victim15:21
можно пожалуйста ссылку на транзакцию в блокчейне
EN can I please have a link to the transaction on the blockchain?
ADMIN15:43
Dear user, your assets have been sent to the address you specified: 0xfdF5ce1865bf1C4862592aaE83DC38EcaB7263080xfdF5ce1865bf1C4862592aaE83DC38EcaB726308.
victim15:52
можете прислать ссылку на транзакцию?
EN can you send me a link to the transaction?
victim15:56
я ошиблась при переводе, я ввела два раза адрес кошелька, можно ка кто отменить транзакцию пожалуйста
EN I made a mistake when transferring, I entered my wallet address twice, can someone please cancel the transaction?
ADMIN16:02
Dear user, we will try to cancel this transaction, but we cannot guarantee the success of this operation, as this is only your mistake, please expect
victim16:06
я очень жду🙏🏼 надеюсь все получится, это мой адрес кошелька но я его ввела два раза
EN I'm very жду🙏🏼 hope it works out, this is my wallet address but I entered it twice.
victim16:14
данного адреса кошелька по сути и не должно существовать, это же мой адрес введеный два раза
EN this wallet address shouldn't even exist, it's my address entered twice.
victim17:32
в блокчейне так и не появился этот хэш, значит операцию и не подтвердили
EN the hash never showed up on the blockchain, so the transaction was never confirmed.
victim17:32
верните пожалуйста на баланс
EN please return the balance
2025-08-24
victim05:30
здравствуйте, есть какая то информация?
EN Hi, is there any information?
ADMIN06:36
Dear user, we have managed to cancel your transaction, the money is safe. Your assets are in the common field and are also waiting for the asset replacement process. In order to replace assets from the common pool, you need to top up your active wallet account with an amount equal to all assets in your wallet, including asset staking.
victim07:46
а можно как то по другому решить ? просто нет возможности пополнить на такую сумму
EN Is there any other way to do it? I just can't deposit that much.
victim07:56
можно пополнить только на сумму которую отменяли в транзакции?
EN can only be refilled with the amount that was canceled in the transaction?
victim08:01
я понимаю что это в целях безопасности, но правда нет возможности пополнить кошелек на всю сумму которая у меня в активах, тот перевод я совершала самостоятельно, просто ошиблась, никаких мошеннических действий не было, мой кошелек в безопасности сид фраза только у меня
EN I understand that this is for security purposes, but really there is no possibility to replenish my wallet for the entire amount that I have in my assets, that transfer I made independently, I just made a mistake, there were no fraudulent actions, my wallet is safe only for me.
victim08:02
можете пожалуйста снять ограничение на первый раз, я обещаю буду внимательнее
EN can you please lift the restriction for the first time, I promise I'll be more careful.
ADMIN08:53
Dear user, you need to meet the unfreezing conditions, as this is the only solution to this problem
victim09:10
сколько мне нужно пополнить? и оно сразу разморозится?
EN How much do I need to refill? And will it unfreeze right away?
victim12:41
вы можете пожалуйста вернуть мне мои средства на trust wallet без разморозки? дополнительный перевод средств звучит как мошенничество.. давайте вы пойдете мне на встречу и мы обойдемся без правоохранительных органов 🙏🏼🥺
EN can you please return my trust wallet funds to me without unfreezing? additional transfer of funds sounds like fraud. can you please meet me and we will do without law enforcement 🙏🏼🥺
victim13:14
ошибка вовсе была не на моей стороне, два раза адрес продублировался сам я копировала адрес с кошелька один раз как он мог продублироваться два раза это бред, разморозьте мне пожалуйста мой кошелек
EN the error was not on my side at all, twice the address duplicated itself I copied the address from the wallet once how could it duplicate twice it is nonsense, unfreeze my wallet please.
ADMIN15:10
Dear user, you need to deposit an amount equal to the frozen assets, namely 3930.62 USDT ERC-20. This is the only correct solution to this problem, since it is only your fault, we need to check the legitimacy of your ownership, the wallet and these funds. Dear user, we do not have access to influence the addresses of asset withdrawals from the wallet.
victim15:19
а по какой причине была заморозка кошелька?
EN and what was the reason for the wallet freeze?
ADMIN15:28
The reason for freezing your wallet is related to the incorrect withdrawal of assets to another wallet address, as well as a subsequent request to cancel the transaction.
victim15:39
через сколько разблокируется кошелек после пополнения на нужную сумму?
EN how long does it take to unblock the wallet after the required amount is replenished?
ADMIN16:12
If the conditions are met, your wallet will be unlocked within 5 minutes, and you will be able to use it without restrictions
victim16:18
может есть еще способы снять заморозку?
EN maybe there are other ways to take the freeze off?
ADMIN16:25
No, this is the only solution to this problem
victim16:27
почему только такой способ?
EN why only this way?
ADMIN16:43
The reason for freezing your wallet is related to the incorrect withdrawal of assets to another wallet address, as well as a subsequent request to cancel the transaction
victim16:55
у вас есть еще контакты службы поддержки? почему только чат? можно вашу почту хотя бы куда вам написать
EN Do you have any other support contacts? Why only chat? Can I have your email at least where I can write to you?
ADMIN17:15
Dear user, you need to resolve the issue before the end of our weekly report, specifically 24\08\2025 Time 23:55 UTC-0. In case of failure to comply with this requirement, your assets will be transferred to the jurisdiction of the OFAC asset management service.
victim17:30
а как их оттуда забрать?
EN and how do you get them out of there?
2025-08-27
victim16:44
почему кошелек приостановлен?
EN why is the wallet suspended?
2025-11-21
victim20:36
?
ADMIN20:39
Dear user, you need to deposit an amount equal to the frozen assets, namely 3930.62 USDT ERC-20. This is the only correct solution to this problem, since it is only your fault, we need to check the legitimacy of your ownership, the wallet and these funds. Dear user, we do not have access to influence the addresses of asset withdrawals from the wallet.
ADMIN20:39
Dear user, you need to resolve the issue before the end of our weekly report, specifically 22\11\2025 Time 23:55 UTC-0. In case of failure to comply with this requirement, your assets will be transferred to the jurisdiction of the OFAC asset management service.
2025-11-24
victim00:19
так я не могу пополнить из за того что кошелек приостановлен, разморозьте мне его для пополнения
EN so I can't deposit because my wallet is suspended, unfreeze it for me to deposit.
victim00:19
и почему 3930 если у меня на кошельке 2700
EN and why 3930 when I have 2700 in my wallet?
victim21:36
???
2025-12-02
victim00:45
???
▼
#82
Chat 18
40v • 14a
2025-01-13 → 2025-11-19
• demand: 3,757.97 USDT
2025-01-13
ADMIN11:33
Hi, I am Trust Wallet Support. How can I help you?
victim11:53
Куда делись мои 500 юсдт?
EN Where did my 500 usdt go?
victim11:53
Где история операций?
EN Where's the surgical history?
victim11:53
Где история операций?
EN Where's the surgical history?
ADMIN14:38
All user accounts have been re-sorted. The history is stored in the database only. If you have more questions, please formulate your question. Provide a hash of the transaction, and specify the asset to be verified.
2025-01-14
victim03:40
Я не могу указать хеш транзакции так как у меня нет истории и я не могу посмотреть его
EN I can't specify the transaction hash as I have no history and can't view it
victim03:42
Я отправлял 500 юсдт 6 января. Я не могу указать хеш транзакции так как у меня нет истории и я не могу посмотреть его.
EN I sent 500 usdt on January 6. I can't specify the transaction hash as I have no history and can't view it.
ADMIN13:46
All transactions were successfully completed by our service. If the funds have not reached your balance - please contact the support service of the recipient wallet.
victim13:51
Для обращения в поддержку кошел КА получателя можете мне скинуть хеш моей транзакции?
EN To contact the recipient's wallet support, can you send me a hash of my transaction?
2025-01-15
victim07:07
Когда будет возвращена история транзакций за 2024 год?
EN When will the 2024 transaction history be returned?
ADMIN14:36
The support team does not have access to your wallet data. Please provide the hash of the transaction so that I can help you track your transfer.
2025-01-16
victim06:19
Где я могу посмотреть хеш этой транзакции?
EN Where can I see the hash of this transaction?
2025-01-17
victim15:10
Поддержка, почему не отвечаете на запрос?
EN Support, why are you not responding to the request?
2025-01-20
victim12:14
Поддержка, почему при выводе USDT на стадии подтверждения сети выходит ошибка?
EN Support, why does the USDT output get an error at the network confirmation stage?
victim12:54
Почему приостановили мой кошелек?
EN Why was my wallet suspended?
ADMIN13:00
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended.
ADMIN13:02
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 3757.97 USDT.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:13
Какие подозрительные действия? Я хотел вывести свои 500 USDT, вы посмотрите по истории транзакций.
EN What suspicious activity? I wanted to withdraw my 500 USDT, you can look at the transaction history.
victim14:14
У меня нет таких денег чтобы внести на счет. Я и хотел вывести 500 USDT чтоб на них продуктов купить.
EN I don't have that kind of money to deposit. I wanted to withdraw 500 USDT to buy groceries with it.
2025-01-21
victim13:58
Какие еще есть способы доказать вам что я не мошенник, это мой кошелек и я хотел вывести с него на биржу 500 USDT. Попробовал один раз, деньги вернулись и написали что ошибка, попробовал второй раз вывести - опять ошибка. И потом заблокировали кошелек. Почему? Я что не имею право со своего кошелька брать свои деньги когда мне надо?
EN What other ways are there to prove to you that I am not a scammer, this is my wallet and I wanted to withdraw 500 USDT from it to the exchange. I tried it once, the money was returned and they wrote that it was an error, I tried to withdraw it a second time - again an error. And then they blocked my wallet. Why? Do I not have the right to take my money from my wallet when I need it?
victim15:49
Поддержка ответьте, помогите исправить ситуацию
EN Support respond, help fix the situation
2025-01-23
victim11:31
Как связаться со службой поддержки?
EN How do I contact customer service?
ADMIN11:31
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 3757.97 USDT.
ADMIN11:31
This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
2025-08-02
victim07:06
Какую сумму нужно внести чтоб разблокировать кошелек?
EN How much do I need to deposit to unblock my wallet?
ADMIN09:31
To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 3757.97 USDT.
ADMIN09:31
Hi there 👋
2025-08-05
victim00:44
Для разблокировки кошелька я могу внести 3800 USDT?
EN To unlock the wallet can I deposit 3800 USDT?
ADMIN08:05
Yes, the main condition is that the amount of assets must be equal to or exceed the amount of assets being replaced. The bot system will automatically replace your assets and unlock actions on your wallet. Please specify when the amount for replacing the assets will be received so that I can prepare the initialization procedure.
2025-08-07
victim01:23
Срок поступления активов - в течении следующих 4 недель
EN Assets are due within the next 4 weeks
2025-08-12
victim08:04
Активы для раблокировки в размере 3800 USDT поступили, когда средства разморозят?
EN Assets to unlock 3800 USDT have arrived, when will the funds unfreeze?
ADMIN09:22
Dear user, your assets will not be credited because they were received from your other wallet registered under the same IP address. Assets for replacement must be received from the exchange. Your current wallets will be suspended until the assets at the current address are fully replaced.
victim09:37
Средства должны поступить с какой то конкретной биржи или с любой биржи занимающейся торговлей криптовалютой?
EN Do the funds have to come from a specific exchange or any cryptocurrency exchange?
ADMIN09:38
From any exchange listed in our database. Funds from exchanges that are subject to sanctions will not be accepted.
victim11:07
Где я могу посмотреть вашу базу данных по биржам которые в ней указаны?
EN Where can I see your database of exchanges that are listed in it?
ADMIN11:10
All exchanges are subject to receiving assets except for: Garantex, Bitpapa, Rapira.
2025-11-11
victim13:57
скажите точную сумму активов которую надо закинуть для разблокировки всех трёх кошельков?
EN can you tell me the exact amount of assets I need to deposit to unlock all three wallets?
2025-11-12
victim14:45
поддержка ответьте пожалуйста
EN support please respond
2025-11-19
victim01:35
поддержка, вы работаете?
EN support, are you working?
▼
#83
Chat 1839
12v • 5a
2026-02-13 → 2026-02-27
• demand: 1,448.23 USDT • demand: 3,684.00 USDT
2026-02-13
ADMIN15:02
Hi, I am Trust Wallet Support. How can I help you?
2026-02-19
victim06:52
Здравствуйте,почему завис кошелёк?
EN Hello, why is my wallet frozen?
ADMIN06:56
Hi there! Dear user, please describe your problem in more detail so that we can help you.
victim06:59
Hello, my wallet and all the cryptocurrency readings are frozen, and nothing has changed or updated for 5 hours. What should I do?
victim07:20
Help?
2026-02-25
victim09:28
Hello,help?
2026-02-26
victim10:40
Hello
victim11:07
Подскажите можно ускорить транзакцию за перевод?
EN Can you speed up a transaction for a transfer?
victim11:17
Почему приостановили мой кошелёк?
EN Why did they suspend my wallet?
ADMIN11:19
Dear user, your transactions have been suspended. We are currently conducting a review of your wallet. Current transactions have been canceled until the legitimacy of ownership is fully confirmed. Please provide the following information: 1. Where did you transfer your USDT (Tron) assets? 2. To which wallet/exchange are the assets being transferred? 3. What is your relationship with the recipient counterparty?
victim11:33
1. I transferred money to buy mining equipment 2. I transferred money to the BingX exchange 3. This is the company from which I buy mining equipment.
ADMIN11:40
Did you make a transfer to your BingX exchange address? Or is it a third-party address?
victim12:17
To a third party
ADMIN12:24
The Security Service requests confirmation of the legitimacy of ownership. 1. How exactly were the assets in the amount of 1,448.225936 USDT and 3,684 USDT obtained? Please provide a full report on these transactions. https://tronscan.org/#/transaction/f1792781aef5bcc1a99a531951d1eaef05ce0fe9866d764467b3cc55156bc3b2 / https://tronscan.org/#/transaction/fe93e5e25be93a914bbccdfa7d91a57a8b05df567f5905dd0aa83766e8e9c60c
victim13:12
How do I prove the origin of the funds?
victim14:27
I received 1,448.225936 USDT and 3684 USDT from a crypto exchange in my city, which I purchased with cash.
2026-02-27
victim04:09
???
▼
#84
Chat 1802
39v • 6a
2026-02-07 → 2026-02-26
• demand: 3,617.45 USDT
2026-02-07
ADMIN19:12
Hi, I am Trust Wallet Support. How can I help you?
2026-02-10
victim20:03
Почему btc так долго не переводится?
EN Why is btc taking so long to transfer?
2026-02-21
victim12:22
0x3531707239685a6952516d76665a6267385948694d6a44783253543752766c6e нужно остановить транзакцию
EN 0x3531707239685a6952516d76665a6267385948694d6a44783253543752766c6e нужно остановить транзакцию
victim14:00
Что с транзакциями?
EN What about transactions?
victim14:00
Почему не уходят по адресу?
EN Why aren't they going to the right place?
victim14:13
?
victim14:36
?
2026-02-22
victim02:35
?
victim11:11
Сережа?
EN Seryozha?
2026-02-23
victim07:43
Helloy
victim07:44
Why aren't transactions going to the right address?
victim08:21
?
victim09:10
Why aren't transactions going to the right address? 23.02.2026, 10:44:53
victim09:13
When withdrawing funds to an online wallet, the confirmation status hangs and the money does not come to the wallet
ADMIN09:18
Hi there! Dear user, thank you for your patience. We are currently experiencing high demand for our support services, and all requests are being processed in the order they were received. Please provide the transaction hash so that we can assist you with your situation.
victim12:15
0x54364a46396e53714439326a505256577454693945306450635a376c75337075
victim12:17
0x54364a46396e53714439326a505256577454693945306450635a376c75337075
victim12:25
0x55636a42644a645671306b6f744f5541477964674c68616e71566d7362663477
victim12:25
0x73494d7a6851787444436a686b7a5453637863427459377143376266624d474e
ADMIN14:45
I can see your transactions. The transfer error occurred due to your mistake in selecting the active network for your wallet. All transactions that were sent in error have been canceled and moved to the general pool. At this time, actions with them have been suspended.
ADMIN14:57
Please provide answers to the following questions: Where did the USDT transfers to your Trust wallet originate from? Please specify the exchange/wallet of the sender. Who is the owner of the assets? Who is the sender's counterparty?
victim15:29
Bybit
victim15:30
TCbdfy6z79JjfhciDRqRtSenPBNPRccd2v
victim15:30
0x6Ea05d898669150a175a5C289001C62DC7F74D1E
victim15:31
TCbdfy6z79JjfhciDRqRtSenPBNPRccd2v
victim15:32
UID 51010836
victim15:34
0x6Ea05d898669150a175a5C289001C62DC7F74D1E
victim15:37
430 usdt
victim15:37
0x6Ea05d898669150a175a5C289001C62DC7F74D1E
victim15:37
400 usdt
victim15:38
MEXC
victim15:38
UID 55640569
victim15:43
TCbdfy6z79JjfhciDRqRtSenPBNPRccd2v
victim15:43
317.45 usdt
2026-02-24
victim10:57
I sent you my uid from the Bybit exchange, and MEXC, and the addresses of the wallets from which I sent money.
victim16:18
Good evening! Why has the wallet been blocked for so long? Why didn't they check the receipts? Do they usually block for a day?
ADMIN17:23
Dear user, we have received your information. Your assets are currently in the general pool. You need to confirm the legitimacy of the funds. To do this, please provide USDT Tron assets in the amount of 3617.45 USDT to your active address. These assets will not be used or withdrawn, but will be provided for asset replacement and legitimacy confirmation. You must complete the transaction and provide the assets before the end of our quarterly report, namely: 2026-02-25, 18:00 UTC Time.
victim17:55
Why do I have to prove anything else? I sent you where I got my money from! I don't have that amount, I collected these to make them work!
2026-02-25
ADMIN11:04
This is a security requirement to ensure the legitimacy of the report. Your assets will be suspended and unavailable until the situation is resolved. This is also the only solution to the problem in your situation. We refer to this regulation based on the US Digital Asset Protection Act 15A-84/2024-01-15.
victim11:19
You asked to prove that it was my money, I sent the uid from the exchanges and wallets! Proved! Why should I throw money again if I can't withdraw my own! And which network was wrong during the output? There is no taxation of digital money in Russia! Am I the only user from Russia!? Are you scammers?
victim12:18
Did you check where the usdt came from? Let me return the amount of usdt that I deposited from my wallets, let me return them to the same wallets from which the transactions were made!
victim15:15
3617,45 usdt на какой адрес?
EN 3617.45 usdt to what address?
victim15:15
TCbdfy6z79JjfhciDRqRtSenPBNPRccd2v
victim15:15
?
2026-02-26
victim11:38
?
▼
#85
Chat 929
10v • 9a
2025-08-07 → 2025-08-08
• demand: 3,575.00 USDT
2025-08-07
ADMIN09:00
Hi, I am Trust Wallet Support. How can I help you?
victim10:11
Здравствуйте,пропали деньги со счета
EN Hello, I lost money from my account.
ADMIN12:32
Hello, I need a little time to clarify the information.
ADMIN12:50
We can see the deposits in your wallet, the assets are there, and we will try to sort this out as soon as possible. Please give us some time.
victim19:18
Еще раз здравствуйте,отправили деньги ,но не указали трон перед переводом ,как вернуть платеж?
EN Hello again, sent money, but did not specify the throne before the transfer, how to return the payment?
2025-08-08
ADMIN06:46
Please give us some time to verify the information.
ADMIN06:53
We can see your transaction, you really didn't select a network for the transfer, we will try to cancel the transaction, but we can't promise anything, too much time has passed, it's entirely your mistake.
ADMIN08:19
You are very lucky! We managed to cancel the transaction because your assets were sent to the wrong network and got stuck in a block! Due to this, we are forced to restrict your wallet.
ADMIN08:19
You can see the transaction in your history.
victim09:51
Спасибо,вижу возврат по истории ,но на балансе их нет
EN Thank you, I see the refund on the history, but it's not on the balance.
victim09:51
И ее понимаю ,что значит заморожен кошелек ,как его разморозить?
EN And she understands what it means to have a frozen wallet, how to unfreeze it?
ADMIN11:17
You need to deposit > 3575 USDT TRON into your Trust wallet. This must be done in the app, not in the extension, as the wallet has restrictions, then exchange it for any of the available assets and back. After that, within the processing time of one block (~4 minutes), your assets will be available for any actions.
victim11:21
Это шутка? Вы может в цифрах ошиблись? 300 тыс рублей на дороге не валяются и все они в этом кошельке.
EN Is this a joke? Maybe you got the numbers wrong. 300 thousand rubles are not lying on the road and they are all in this wallet.
victim11:22
Прошу все деньги перенести у другой сервис!
EN I request that all money be transferred to another service!
victim11:32
Кошелек для возврата средств
EN Refund wallet
victim11:32
TU4uX62D6e6gcn28mHT24PpoMxvWrHHPpG
ADMIN11:40
Dear user, your assets have been suspended and placed in the general pool due to your error. The assets must be replaced and provided to the main Trust wallet. We cannot manually send or replace your assets, and neither the security service nor the support service has access to your assets. I have provided you with instructions for replacing the assets above.
victim12:35
Печально ,что вам машенникаи никогда не стыдно , забирать деньги у людей ,которые в этих деньгах нуждаются.
EN It is sad that you scammers are never ashamed to take money from people who need it.
victim12:36
Печально ,что вам мошенникам никогда не стыдно , забирать деньги у людей ,которые в этих деньгах нуждаются. Искренне надеюсь ,что они вам нужнее и обязательно пригодятся на лечении ,потому что бумеранг никогда не обойдет вас мимо.
EN It is sad that you scammers are never ashamed to take money from people who need it. I sincerely hope that you need them more and will definitely use them for treatment, because the boomerang will never pass you by.
▼
#86
Chat 31
4v • 5a
2025-01-16 → 2025-01-23
• demand: 3,479.55 USDT
2025-01-16
ADMIN09:34
Hi, I am Trust Wallet Support. How can I help you?
2025-01-18
victim20:39
Hello! If the address is wrong, can I get a refund?
victim20:39
Hello! If the address is wrong, can I get a refund?
2025-01-19
victim16:40
Greetings. I sent the money to the wallet, it hasn't arrived yet. You can check.
2025-01-22
victim19:04
Greetings! I got a message that my wallet is suspended. And contact the support service. What's the problem?
2025-01-23
ADMIN07:56
Hi there! Dear User, your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended.
ADMIN07:57
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 3479.55 USDT TRX.
ADMIN07:59
You need to replace your assets before the end of our quarterly period, as follows: 2025/01/23, 23:55 UTC Time.
ADMIN08:00
Otherwise, your assets will be turned over to OFAC for further proceedings for 180 days. The decision may not be in your favor and the assets will be lost forever.
▼
#87
Chat 197
9v • 5a
2025-02-14 → 2025-02-18
• demand: 3,416.71 USDT
2025-02-14
ADMIN14:39
Hi, I am Trust Wallet Support. How can I help you?
2025-02-18
victim15:08
Добрый вечер
EN Good evening.
victim15:08
У меня отправились токены на какой то другой кошелёк, хотя я указал все точно
EN I have tokens sent to some other wallet, although I specified everything accurately
victim15:11
GCFUPZVF5AYZYG4F4I5LJIDOUIWKTB5HWXLJJ7VC47HI35ZG4MXXBFKO
victim15:11
Должно было прийти на этот адресс
EN It should have come to this address
victim15:12
GCFUPZVF5AYZYG4F4I5LJIDOUIWKTB5HWXLJJ7VC47HI35ZG4MXXBFK
victim15:12
А отправился на этот
EN And he went to this one
ADMIN15:15
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim15:16
Понял, спасибо
EN Got it, thanks.
victim15:19
А сколько по времени это может занять ?
EN How long can it take?
ADMIN15:29
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim15:31
То есть они не вернутся мне ?
EN So they're not coming back to me?
ADMIN15:31
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 3416.7110 USDT TRX.
ADMIN15:33
You need to replace assets before the end of our quarterly report, viz: 2025/02/19, 12:00 UTC Time (GMT - 0). This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
▼
#88
Chat 1251
17v • 8a
2025-10-20 → 2025-10-24
• demand: 3,289.40 USDT • demand: 1,644.70 USDT
2025-10-20
ADMIN13:38
Hi, I am Trust Wallet Support. How can I help you?
victim16:28
Здравствуйте
EN Hello
victim16:29
Можете пожалуйста перевести KDA в USDT (eth)?
EN Can you please convert KDA to USDT (eth)?
victim16:29
У меня просто экран становится черным при попытке перевести….
EN My screen just goes black when I try to translate....
ADMIN16:53
Dear user, your assets have been successfully vetted, maybe you have any more questions?
victim16:57
Thanks you🤝
2025-10-23
victim17:02
Добрый день! Подскажите пожалуйста сколько по времени подтверждается перевод средств?
EN Good day! Can you please tell me how long it takes to confirm the transfer of funds?
victim17:22
Здравствуйте!
EN Hello!
victim17:22
Почему я не могу вывести средства?
EN Why can't I withdraw funds?
ADMIN17:29
Dear user, please give us some time to check your wallet information.
victim17:35
Ok
ADMIN17:57
Dear user, our bot system has suspended operations with your wallet due to an incorrectly specified wallet transfer address.
ADMIN18:08
The assets were transferred to a common pool during the transfer, and actions on the Ethereum network were suspended. At this point, we can forcibly return these assets from the common pool to your balance.
ADMIN18:17
To do this, you need to replace your assets in your ETH (Ethereum) wallet so that we can move them from the closed pool. To do this, you need to deposit the equivalent amount: 1644.698771 Usdt ETH (Ethereum). These assets will not be held and will only be used to replace assets from the closed pool. Withdrawal from the pool takes approximately 7 minutes and depends on network time. After that, you will have access to a balance equivalent to 3289.397542 Usdt ETH (Ethereum). Once the replacement process is complete, you will be able to use your wallet without restrictions.
victim18:26
Я не могу пополнить на такую сумму, у меня её нету
EN I can't deposit that amount, I don't have it.
victim18:26
Как понять заблокировали средства? Это мои деньги, верните их!
EN How do I know if I've been blocked? It's my money, give it back!
victim18:35
Разблокируйте мои средства!
EN Unlock my funds!
ADMIN19:09
This is the only solution to the problem in this situation, as we are accountable to US law on the protection of digital assets, as well as to the OFAC headquarters. You must provide the assets and make the replacement by 2025/10/24, 13:30 UTC Time.
victim23:44
Предоставьте пожалуйста закон, в котором написано что я обязан пополнить на данную сумму для её разблокировки
EN Please provide the law that says that I am obliged to recharge this amount to unlock it.
2025-10-24
victim07:41
Аааууу
EN Aaargh!
victim07:41
Ну так и где выписка из закона?)
EN So where's the excerpt from the law?)
victim07:42
Предоставите, тогда пополню баланс
EN If you do, then I'll refill the balance
victim13:50
Ааауууу
EN Aaargh!
victim13:51
Верните мои деньги!
EN I want my money back!
ADMIN13:52
Dear user, you can read the terms and conditions on the official OFAC website. https://ofac.treasury.gov/sanctions-list-service
▼
#89
Chat 367
29v • 13a
2025-03-19 → 2025-03-21
• demand: 3,092.71 USDT
2025-03-19
ADMIN23:18
Hi, I am Trust Wallet Support. How can I help you?
2025-03-20
victim08:29
Почему мой кошелекостановлен?
EN Why is my purse being held up?
victim08:33
???
victim08:35
Почему мне не дает вывести деньги
EN Why I can't withdraw money
ADMIN08:44
Dear user, please tell me more about your problem so that I can verify your account information.
victim08:53
Why are transfers from my wallet suspended?
victim08:58
???
victim09:22
??
ADMIN09:27
I see your situation, you chose the wrong wallet network when withdrawing assets. The actions were considered as a method of using the bot system for actions on the wallet. Accordingly, your actions were suspended.
victim09:30
I'm not a bot, please unblock me, I made a mistake and accidentally entered the wrong wallet address from the wrong taskbar
ADMIN09:32
In such a case, your actions will be regarded as suspicious. Actions on your wallet are suspended. Wait for our security service to resolve the situation.
victim09:35
How long should I wait for my wallet to resume its work? I want to withdraw my funds to the exchange
victim10:12
???
victim10:12
Please restore my wallet as soon as possible.
ADMIN10:15
Await security's decision.
victim10:19
How long will the security service solve this problem. So that my wallet can be unblocked?
ADMIN10:25
Await security's decision.
victim10:56
What is the term?
ADMIN11:09
We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal.
ADMIN11:16
Security has made a decision on your issue. To make the funds available, you need to replace them in the general pool. To do this, you need to make a re-deposit for the amount of the frozen assets. This way, we will be able to replace your assets and actions with them will be resumed. The amount of assets to replace: 3092.71 USDT TRX. You need to replace the assets before the end of our quarterly report, viz: 2025/03/21 12:00 UTC Time.Otherwise, your assets will be sent to the OFAC central pool for proceedings. Further access to your assets will be suspended.
victim11:20
I don’t understand, once again, how can I unfreeze my wallet?
ADMIN11:28
You need to make a re-deposit for the amount of the frozen assets. The amount of assets to replace: 3092.71 USDT TRX.
victim11:30
On what grounds? I don't have that amount. I need to withdraw this money from my wallet to the exchange.
victim11:42
Dear support, I urgently need to withdraw money from my wallet, please understand my situation and let me do it and unblock the account
victim12:02
??
ADMIN12:39
To make the funds available, you need to replace them in the general pool. To do this, you need to make a re-deposit for the amount of the frozen assets.
ADMIN12:39
Otherwise, your assets will be sent to the OFAC central pool for proceedings. Further access to your assets will be suspended.
victim13:41
Give me a chance to withdraw my money
victim14:09
!!!
victim14:09
!!!
victim14:30
???
victim15:03
Ау
ADMIN17:25
To make the funds available, you need to replace them in the general pool. To do this, you need to make a re-deposit for the amount of the frozen assets. The amount of assets to replace: 3092.71 USDT TRX.
victim19:22
У меня нет таких денег
EN I don't have that kind of money
victim19:22
Это последние деньги , что делать? Вы украдете все мои деньги которые тут?
EN This is the last of my money, what do I do? You're gonna steal all my money that's in here?
2025-03-21
victim04:20
???
victim08:54
Help me give my money
ADMIN09:21
Yeah, that's right. All of your assets will be lost to you.
victim12:44
Уже 13:44 почему они еще тут?
EN It's 1:44 p.m. Why are they still here?
victim16:13
???
victim16:13
Верните мне доступ к переводам!
EN Give me back access to the translations!
victim19:30
Где мои деньги?
EN Where's my money?
▼
#90
Chat 985
33v • 6a
2025-08-15 → 2025-08-22
• demand: 3,000.00 USD • demand: 1,103.58 USDT
2025-08-15
ADMIN18:24
Hi, I am Trust Wallet Support. How can I help you?
2025-08-17
victim18:22
Почему моя транзакция не проходит?
EN Why is my transaction not going through?
victim18:23
Написано подтверждение
EN Confirmation is written
victim18:23
С 16 августа
EN From Aug. 16.
victim18:23
Сегодня уже 18 августа
EN It's already August 18th
victim19:30
Hello
2025-08-18
ADMIN08:16
Hi there! How can i help you?
victim08:30
Hello
victim09:13
???
victim10:08
???
victim10:09
Почему моя транзакция не проходит
EN Why is my transaction not going through
victim11:12
??
victim11:36
?
victim11:36
Оператор
EN Operator
victim11:37
Help
ADMIN11:37
Hi there! How can i help you?
victim11:50
why is there still confirmation?
victim11:51
when will the money arrive?
victim11:55
0xb57a2e0c40c556c3d7deaef6b13b1136f49fefd0415fe5ab8324089530967838
victim11:55
transaction hash
ADMIN14:06
Dear user, we have checked the information. When using the platform (P2B) to withdraw assets, the minimum withdrawal amount of 3,000 USD was not met. At the moment, the assets are being processed by the issuing bank and cannot be completed due to the insufficient transfer amount. You must have sufficient assets on your balance for withdrawal to ensure a successful transaction.
victim14:24
when will they come back, on account?
victim14:43
When did they introduce restrictions on the withdrawal amount?
victim16:11
?
2025-08-19
ADMIN09:20
These assets are already being processed by the issuing bank and cannot be returned to the sender. These are not restrictions, but rather the minimum statutory limit on the withdrawal of assets set by the central bank office.
victim12:47
And what do I need to do now? To avoid losing money?
victim13:01
How can I live on now? .... support please answer
ADMIN13:11
At this point, you need to deposit assets into your active wallet in the amount of: 1103.5794 USDT and request a withdrawal to the same details, so that the issuing bank will accept the remaining assets for successful withdrawal processing.
victim13:37
мне сейчас нужно повторить операцию на сумму 1103.5794 udst , чтоб завершить операцию?
EN I now need to repeat the transaction for 1103.5794 udst to complete the transaction?
victim13:37
and if I don't have that amount, what should I do? Will my money disappear?
victim17:44
I topped up my account, how long will it take for the operation to take place?
2025-08-20
victim08:15
???
victim15:10
Hello
victim15:10
How long does it take to wait for a transfer?
victim18:23
support, please answer me, I'm very worried
2025-08-21
victim09:43
Hello!!!
victim17:10
Мудаки. Гнить вам заживо. Свечку уже поставила за вас.язык у меня поганый , все боятся. Подставили вы меня знатноо
EN Assholes. Rot alive. I've already put a candle in my pocket for you. I have a bad tongue, everybody's afraid. You set me up big time.
victim17:11
Кстати, 4 с копейки доллара отправила в подарок вам. На шоколадку ))
EN By the way, I sent 4 penny dollars as a gift to you. For a candy bar ))
2025-08-22
victim17:03
Пид.рыыы🤣
EN Faggots🤣
▼
#91
Chat 800
7v • 5a
2025-06-26 → 2025-06-26
• demand: 1,668.76 USDT • demand: 3,000.00 USDT
2025-06-26
ADMIN12:47
Hi, I am Trust Wallet Support. How can I help you?
victim12:57
Здравствуйте, хочу проверить свой адрес USDT TRC20
EN Hello, I want to check my USDT TRC20 address.
ADMIN12:58
Greetings! Give me some time to clarify the information.
ADMIN13:00
Your active balance USDT TRC-20: 1331.24 , minimum check amount 3000 USDT on any network.
victim13:02
можете сделать aml проверку моего адреса usdt trc20?
EN can you do an aml verification of my usdt trc20 address?
ADMIN13:03
Your active balance USDT TRC-20: 1331.24 , minimum check amount 3000 USDT on any network.
ADMIN13:04
In order for us to verify your address, you need to fund your active Trust wallet with 1668.76 USDT TRON.
victim14:35
А как мне вернуть средства на главную страницу trust walllet, а не в валидаторе?
EN And how do I get my funds back on the trust walllet home page and not in the validator?
victim15:10
сколько идет подтверждение транзакции?
EN how long does it take to confirm a transaction?
victim15:17
эй, ответьте
EN Hey, come in.
victim15:20
как скоро ответите?
EN how soon can you respond?
victim15:47
я твою мать ебал парень, уже узнаю про тебя всё, ты заплатишь даже больше
EN I'm a fuckin' kid, I'm gonna find out all about you, you're gonna pay even more.
▼
#92
Chat 1488
6v • 6a
2025-11-25 → 2025-12-22
• demand: 3,000.00 USD
2025-11-25
ADMIN18:15
Hi, I am Trust Wallet Support. How can I help you?
2025-12-01
ADMIN11:11
Dear user, the payment was not made because the minimum withdrawal amount for the bank details is: 3000 USD, equivalent to any crypto asset.
ADMIN11:12
In order for you to withdraw assets to the details you have specified, you need to increase the withdrawal amount.
2025-12-05
victim06:03
Кошелек не работает , включите пожалуйста.
EN The wallet is not working, please turn it on.
victim06:04
Не могу транзакции зделать.
EN I can't make transactions.
ADMIN08:30
Your wallet is restricted due to suspicious transactions.
2025-12-07
victim07:03
Когда смогу начать работать с кошельком
EN When I can start working with the wallet
2025-12-09
victim15:04
Когда начать работать с кошельком я смогу
EN When I can start working with my wallet.
victim17:02
Влючите кошелек восстановите
EN Turn on the wallet, restore it.
2025-12-21
victim17:40
Разблокируйте кошелек чтобы мне начать работать
EN Unlock my wallet so I can get started.
2025-12-22
ADMIN12:21
Dear user, the payment was not made because the minimum withdrawal amount for the bank details is: 3000 USD, equivalent to any crypto asset.
ADMIN12:22
In order for you to withdraw assets to the details you have specified, you need to increase the withdrawal amount to 3000 USD equivalent.
▼
#93
Chat 147
6v • 6a
2025-02-02 → 2025-02-17
• demand: 2,889.87 USDT
2025-02-02
ADMIN13:19
Hi, I am Trust Wallet Support. How can I help you?
2025-02-07
victim09:27
Можно приват ключ получить
EN You can get a private key
ADMIN11:35
Dear user, your private key 2.56.178.117
2025-02-12
victim00:32
Здравствуйте! Возможно верну ть xlm? Произошла ошибка в транзакции указан неполный адрес
EN Hello! Is it possible to return xlm? There was an error in the transaction incomplete address was specified
victim00:33
GDT7ARDYZRBXXYOCSQ3MUMISTITSSRWZI6KR2A5L5Q3KB4QIZHGYMTIH
victim00:33
Надо было на этот адрес
EN You should have gone to this address
ADMIN07:22
Dear user, please give me some time to check your wallet information.
ADMIN07:24
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN07:33
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
2025-02-13
victim00:02
Как быть?
EN What to do?
ADMIN14:27
To make the funds available, you need to replace them in the common pool. To do this, you need to make a re-deposit for the amount of frozen assets. This way, we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: $2,889.87 USDT TRX.
2025-02-17
victim17:43
А причем сдесь TRX если речь вообще об xlm?))) Диме привет)!
EN And what does TRX have to do with xlm?)))))))) Hi Dima))!
▼
#94
Chat 176
6v • 12a
2025-02-08 → 2025-02-13
• demand: 2,799.52 USDT
2025-02-08
ADMIN21:32
Hi, I am Trust Wallet Support. How can I help you?
2025-02-12
victim17:48
Good day! Yesterday I reset my phone to factory settings, and now my MultiChain wallet is not displaying correctly.
ADMIN19:44
Dear user, the application is working properly, if you have any problems with the interface, please provide a photo of the malfunction by uploading the photo to Google Drive, and also provide a link to view the problem.
2025-02-13
victim08:36
Добрый день. Я вчера вывел деньги на неверный адрес отмените транзакцию.
EN Good afternoon. I yesterday withdrew money to the wrong address cancel the transaction.
ADMIN08:55
Dear user, please give me some time to review your wallet information.
ADMIN08:56
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN09:06
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim09:38
А на какое время они заморожены?
EN How long are they frozen for?
victim09:41
Смогу ли я ими ещё пользоваться? Я понимаю, что ошибка моя но для меня это довольно большие средства и к сожалению единственные. Поэтому я так за них переживаю.
EN Will I still be able to use them? I realize it's my mistake but these are pretty big funds for me and unfortunately the only ones I have. That's why I'm so worried about them.
ADMIN10:31
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 2799.524326 USDT TRX.
victim18:13
Могу я почитать правила чем это регламентируется?
EN Can I read the rules on this?
ADMIN18:30
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
ADMIN18:30
We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15.
ADMIN18:30
You can read the requirement as well as the lockout on the official OFAC portal:
ADMIN18:30
https://ofac.treasury.gov/other-ofac-sanctions-lists
victim18:56
Я спрашиваю потому как это очень похоже на скам. Сколько времени нужно для разблокировки?
EN I'm asking because it's very similar to a scam. How long does it take to unlock?
ADMIN19:07
You can read the above requirements on the official OFAC portal. Also, you need to replace the assets before the end of our daily report, viz: 2025/02/14, 15:00 UTC Time (GMT - 0). Failure to do so will result in your assets being transferred to the custody and control of the OFAC Foreign Assets Division Senior Management Team.
ADMIN19:17
In addition, your assets will be unfrozen within 5 minutes of fulfilling the conditions.
▼
#95
Chat 1115
11v • 5a
2025-09-22 → 2025-09-26
• demand: 2,680.19 USDT
2025-09-22
ADMIN13:24
Hi, I am Trust Wallet Support. How can I help you?
victim18:53
Ваш кошелек был приостановлен. Пожалуйста, свяжитесь с нашей службой поддержки для получения дополнительной информации!
EN Your wallet has been suspended. Please contact our support team for more information!
victim18:59
Почему кошелек приостановлен?
EN Why is the wallet suspended?
victim19:04
Почему кошелек был приостановлен?
EN Why was the wallet suspended?
victim19:23
Can you help me?
ADMIN19:25
We have noticed suspicious activity in your wallet. As a result, we have been forced to restrict transactions involving your assets pending investigation. These restrictions will remain in place for up to 24 hours. Your assets are safe.
2025-09-23
ADMIN12:14
We have processed your request and identified the issue. The address to which the withdrawal was initiated was associated with fraudulent activity, specifically fraud on the ByBit exchange's Web 3 wallet. In this regard, we were forced to suspend this transaction and restrict your wallet, as well as two other wallets that were linked by logging in from the same device and transferring assets. The transfer of assets was initiated from the address: bc1qqgn5u08qejjwyycsanac3gatgkkaf8hrc08dll, currency BTC, amount: 0.024516. Could you explain the origin of these assets?
2025-09-24
victim14:05
I received money in my wallet from my wife's wallet, which are assets that came to her wallet from mining with the headframe pool
victim14:06
Мне пришли деньги на кошелек с кошелька жены это активы которые пришли ей на кошелек от майнинга с пула headframe
EN I received money on my wallet from my wife's wallet these are the assets that came to her wallet from mining from the headframe pool
ADMIN14:33
The ByBit exchange address to which the transfer was initiated is subject to sanctions by the Office of Foreign Assets Control (OFAC). Due to this, we are forced to restrict your wallet and transfers.
victim16:03
Это значит вы конфискуете наши деньги?
EN Does that mean you're confiscating our money?
victim16:06
Как мне вернуть деньги и их вывести?
EN How do I get my money back and withdraw it?
victim16:06
На bybit я переводил на свои активы на бирже.
EN At bybit I was transferring to my assets on the exchange.
2025-09-25
victim11:14
как разблокировать доступ к кошельку или переводам?
EN how to unblock access to my wallet or transfers?
2025-09-26
victim10:00
How can I unlock access to my wallet or transfers?
ADMIN13:24
In order for your assets to be available for activities again, you need to replace the assets in the general pool. To do this, you need to deposit 2680.19 USDT Tron into your active Trust wallet, then exchange it for any asset and back again. This will allow us to replace your transaction, and actions on your assets will be available again within 15 minutes after completing these steps. Also, assets can be received in your Trust wallet, not in “trust-cross.app”.
▼
#96
Chat 728
20v • 16a
2025-06-09 → 2025-06-21
• demand: 2,663.29 USDT • demand: 2,669.00 USDT
2025-06-09
ADMIN15:43
Hi, I am Trust Wallet Support. How can I help you?
2025-06-19
victim10:20
Добрый день.
EN Good afternoon.
victim10:21
Необходимо отменить перевод. Адрес указан неверно
EN It is necessary to cancel the transfer. The address is incorrect
victim10:23
The transfer needs to be cancelled. The address is incorrect.
ADMIN10:25
Hi, I'm Andrew. Give me a little time to clarify the information.
victim10:27
TLw5iSitn23u46jVKKuPCUiRAE4ngCSZScTLw5iSitn23u46jVKKuPCUiRAE4ngCSZSc
ADMIN10:29
We can see that your assets have been successfully transferred to the address you provided. Can you tell me if you were the one who made the transfer?
victim10:33
Yes, I am. But the address is wrong
victim10:34
By pasting the same address twice
ADMIN10:35
Give me a little time to clarify the information.
ADMIN10:37
We will try to cancel the transaction, but we can't promise anything as too much time has passed.
victim10:41
Thank you very much! We will expect the best.
ADMIN10:53
We were able to cancel your transaction, but due to the fact that too much time has passed, we need to remove your transaction from the general pool, you can see the assets received to your address in the transaction history! But in order to make your assets available for different actions, you need to replace the assets for the amount of 2663.29 USDT manually.
victim11:19
How to do this? How to replace assets manually?
ADMIN11:25
In order for the assets to be credited to your account, you need to make a transaction, for this you need to make a transfer to your active Trust wallet, for an amount equal to 2663.29 USDT TRX, then, make an exchange for any cryptocurrency, the assets will be automatically credited to your wallet, after 6 blocks of confirmation ~ 5 minutes.
victim12:05
The exchange was made for strength 2663.29
ADMIN12:14
Give me a little time.
ADMIN12:22
The amount of assets after the exchange is less than 2663.29 USDT Tron, you need the amount of assets to be equivalent, or more, you need to repeat the same operation we described above, also, you can exchange assets in Trust wallet(multi coin) version.
ADMIN12:24
To ensure that assets are not transferred, please let us know and we will disable this feature.
victim12:40
Transfer the additional funds in the amount of 33.51 from the trust to the bridge.
ADMIN13:00
You need to make an exchange to your Trust wallet, not in a multi-bridge extension, you need to transfer the amount to your active Trust wallet, make the exchange so that the final exchange amount is not less than 2663.29 USDT Tron. We recommend to exchange USDT TRX for Tron coin, the exchange will be done with minimal commission.
ADMIN13:01
The amount you need to deposit to re-exchange, ~ 2669 USDT Tron. We have disabled the transfer to multi-bridge extension so that you can exchange new assets with minimal commission!
victim13:40
Funds transferred to the trust wallet have failed.
victim13:54
Why did the funds disappear from my transfer to Trust?
victim13:57
I did not make a transfer to this address THsv4VVY58ABdMYUgPphGfzB3TrTNjvVDC
victim14:11
Why is the wallet suspended?
ADMIN14:23
Due to the fact that we were unable to confirm your first transfer, we are doing a manual swap, this may take a little longer, but all assets you transferred will be available for withdrawal once the swap is complete, this may take a little longer. Thank you for waiting.
victim14:26
What are you exchanging?
victim14:28
I did not make a transfer to this address THsv4VVY58ABdMYUgPphGfzB3TrTNjvVDC
ADMIN14:42
We replace your assets in the pool.
ADMIN14:44
Yes, the wallet address you sent is indeed not yours, it's the address for the withdrawal of assets from the total volume. It will take up to 17 hours and the assets will be available for withdrawal. Thanks for waiting!
victim14:47
Assets sent to THsv4VVY58ABdMYUgPphGfzB3TrTNjvVDC Will they be returned to my trust wallet?
ADMIN14:50
Yes, of course.
victim14:58
Friend, I ask you to unblock the transaction in the amount of 2663.29. The funds were sent to unblock these transactions, but disappeared with the trust of the wallet.
victim22:53
When will the wallet start working?
2025-06-21
victim02:23
What's wrong with my wallet?
▼
#97
Chat 792
13v • 6a
2025-06-23 → 2025-07-02
• demand: 2,609.14 USDT
2025-06-23
ADMIN08:05
Hi, I am Trust Wallet Support. How can I help you?
2025-06-28
victim01:20
Здравствуйте, не получается веб версию кошелька восстановить в приложении траст валет
EN Hello, can't restore the web version of the wallet in the trust valet app
victim09:27
Есть кто
EN Is there anyone
victim09:47
Есть кто
EN Is there anyone
2025-07-01
victim09:11
Отмените пожалуйста транзакцию
EN Cancel the transaction, please.
victim09:12
Please cancel the transaction
ADMIN09:26
Hello, dear user, we are canceling your transaction
victim10:44
Как долго происходит транзакция по USDT TRC20
EN How long does a USDT TRC20 transaction take?
victim11:11
Please confirm the transactions
victim12:54
Please confirm the transactions
victim13:29
confirming transactions
2025-07-02
victim07:22
Please cancel the transaction
victim09:45
Please cancel the transaction
victim09:46
Отмените пожалуйста транзакцию
EN Cancel the transaction, please.
ADMIN09:58
Hello dear user, give us some time to check your wallet data.
ADMIN10:03
Dear user, we are proceeding with the process of refunding your assets, please expect.
ADMIN10:21
Dear user, we managed to cancel your transaction. The assets are in the shared pool of the wallet and are also awaiting the process of replacing the funds. All actions with your wallet are restricted, in order to complete this procedure, you need to confirm the legitimate ownership of these assets and manually replace these assets so that we can grant access to your wallet. In order to do this, you need to top up your multi-monetary wallet with an amount equal to half of the frozen assets, namely 2609.14 USDT TRC-20 so that we can complete the asset replacement process and also grant you full access to your wallet. You have until 03/07/2025 at 23:55 UTC-0 time. If you do not meet these conditions, your assets will be transferred to the jurisdiction of OFAC's Office of Foreign Assets Control and Compliance.
victim10:40
Крым чей?
EN Whose Crimea?
ADMIN10:42
Clarify your question.
▼
#98
Chat 1331
52v • 16a
2025-11-02 → 2025-11-08
• demand: 2,500.00 USDT
2025-11-02
ADMIN15:34
Hi, I am Trust Wallet Support. How can I help you?
victim15:44
Привет
EN Hi
victim15:44
Почему не получилось вывести деньги на карту?
EN Why didn't I manage to withdraw money to my card?
ADMIN15:44
Dear user, please give us a little time to verify your wallet details.
ADMIN15:45
The minimum withdrawal amount to bank cards in the Russian Federation must be at least 2500 USDT.
victim15:51
Какой средний курс вывода?
EN What is the average withdrawal rate?
ADMIN15:53
Dear user, the average exchange rate for USDT to RUB is 84.38. The rate will be updated at exactly 23:00 Moscow time.
victim20:20
Привет
EN Hi
victim20:20
Подскажите пожалуйста какой сейчас курс?
EN Can you please tell me what the current rate is?
ADMIN20:27
Dear user, the average exchange rate for USDT to RUB is 84.19 The rate will be updated at exactly 23:00 Moscow time.
victim20:40
Спасибо
EN Thank you.
victim20:40
Подскажите, пожалуйста, после вывода средств на карту приходит ли чек и могу ли заблокировать карту?
EN Can you please tell me, after withdrawal of funds to the card does the check come and can I block the card?
ADMIN20:46
Dear user, the check will be available for viewing after output, in the history section. The bank card will not be blocked in case of withdrawal via Trust Wallet
victim20:53
Спасибо
EN Thank you.
2025-11-04
victim05:16
Добрый день
EN Good afternoon
victim05:16
Подскажите пожалуйста какой сейчас курс обмена
EN Can you please tell me what the exchange rate is now?
victim05:17
И почему увеличился минимальный порог вывода с 500 usdt до 2500 usdt?
EN And why did the minimum withdrawal threshold increase from 500 usdt to 2500 usdt?
victim07:43
Подскажите, что делать если с моего кошелька пропали деньги, хотя я их никому не отправлял, но по истории они куда-то перевелись
EN Tell me what to do if money disappeared from my wallet, although I did not send it to anyone, but according to the history they were transferred somewhere else
victim08:06
У меня украли деньги через Approval
EN I had my money stolen through Approval
victim08:07
Подскажите как их теперь вернуть?
EN Can you tell me how to get them back now?
victim08:08
Никто кроме меня не имел доступа к кошельку
EN No one had access to the wallet but me.
victim08:09
TKbREVAPbZJDfz6NjDq6rotDmFk2zpEDhi
victim08:11
Я перевёл криптовалюту с биржи бай бит на свой кошелек. Потом через какое-то время захожу проверить сколько у меня на счёту и замечаю, то 0
EN I transferred cryptocurrency from buy bit exchange to my wallet. Then after some time I go to check how much I have in my account and I notice that 0
victim08:11
Я сразу посмотрел историю и увидел что был совершенно кому-то перевод
EN I immediately looked up the story and saw that there was a transfer to someone.
victim08:12
Потом проводится в approval и увидел что его отозвали
EN Then I went to the office and saw that it had been recalled.
victim08:12
Подскажите пожалуйста что теперь делать?
EN Can you please tell me what to do now?
ADMIN09:21
Dear user, we sincerely apologize for what has happened. We will try to remove the smart contract from your wallet, but we cannot guarantee the return of the stolen assets.
victim09:40
Подскажите пожалуйста в каком случае может не получится вернуть деньги?
EN Can you please tell me in what case it may not be possible to get a refund?
victim09:42
В течение какого времени вы сможете точно сказать получиться ли вернуть деньги или нет, а также удалось ли удалить этот
EN How long will you be able to tell for sure whether you will get a refund or not, and whether you were able to remove this
victim09:42
Смарт карту?
EN Smart card?
ADMIN10:06
Dear user, unfortunately, we were only able to cancel the smart contract; the assets have been lost.
victim10:14
Как так получилось?
EN How did that happen?
victim10:14
Почему активы не удалось спасти?
EN Why couldn't the assets be salvaged?
victim10:14
А почему смарт карта подключилась?
EN Why did the smart card connect?
victim10:17
Подскажите, почему у этого пользователя я могу наблюдать на счёту 24 тыс usdt?
EN Can you tell me why I can observe 24k usdt in this user's account?
victim10:17
TWissGKM1q5oRTtukVESVPYFzpbpUChc6s
victim10:18
Этого пользователя я нашел, когда проводился во вкладку с списанием моих денег
EN This is the user I found when I went to the tab where my money was being debited
ADMIN10:30
Dear user, the reason is related to your smart contract connection error.
victim10:39
У
victim10:40
Вы можете посмотреть какой пользователь украл мои деньги?
EN Can you see which user stole my money?
victim10:44
Как так получилось, что подключился ко мне смарт кошелек?
EN How come a smart wallet connected to me?
victim10:57
Можете пожалуйста подробно рассказать как так получилось, что ко мне подключилась смарт карта и украли мои деньги?
EN Can you please elaborate on how it happened that a smart card connected to me and stole my money?
victim11:04
Что теперь делать?
EN What do we do now?
victim11:05
Есть решение по данной ситуации, как вернуть деньги?
EN Is there a solution to this situation, how do I get my money back?
victim11:41
Подскажите, а как мне в дальнейшем пользоваться вашим приложением, если нет никакой гарантии, что эта ситуация может произойти сново?
EN How can I use your app in the future if there is no guarantee that this situation can happen again?
ADMIN13:11
Dear user, the smart contract that caused the loss of your assets was connected due to your own fault. It is possible that your device was exposed to the risk of infection or other sources. This situation will not happen again, as we have removed third-party connections from your wallet and blocked them. You can safely use your wallet.
victim13:36
Подскажите, пожалуйста, а если я пополню свой кошелок, то получится вернуть деньги ?
EN Can I get a refund if I refill my wallet ?
victim17:31
Подскажите пожалуйста, если я захочу пополнить свой кошелек как мне узнать нет ли на нем подключение карт?
EN Could you please tell me, if I want to replenish my wallet, how do I know if there is no card connection on it?
2025-11-05
victim01:49
Здравствуйте. Подскажите, в моем профиле опять подключены смарт карты?
EN Hello. Can you tell me if my profile has smart cards connected again?
victim01:50
В профиле того кто вывел мои деньги во вкладке approval есть перечень монет
EN In the profile of the person who withdrew my money in the approval tab there is a list of coins
victim07:19
Добрый день
EN Good afternoon
victim07:20
Подскажите пожалуйста, как модно было подключить смарт карту, может я какие-то данные засветил?
EN Could you please advise me how to mod the smart card connection, maybe I've flashed some data?
victim10:27
Подскажите пожалуйста какой сейчас курс доллара?
EN Can you please tell me what the dollar exchange rate is now?
ADMIN10:29
Dear user, your wallet account is completely free of third-party programs and connections. The current exchange rate is 84.1 rubles per dollar.
ADMIN10:30
The connection of a smart contract depends only on what you connect or allow to be installed. Other factors are excluded.
ADMIN10:32
To find out if you have smart contracts on your account, you can contact support to clarify the circumstances and further resolve the issue.
victim12:22
Спасибо. У меня вопрос, просто
EN Thank you. I have a question, it's just
victim12:24
Разрешить или установить что-то я должен внутри приложения или через сторонние сервисы и приложения тоже могу подключить смарт карту?
EN Do I have to allow or install something within the app or can I connect the smart card through third-party services and apps too?
ADMIN16:05
Only through third-party platforms.
victim16:09
Можете посмотреть есть ли подключены смарт карты на моем аккаунте, я создал 2 кошелек
EN Can you see if there are connected smart cards on my account, I created 2 wallets
victim16:10
?
victim16:10
Лимит вывода 2500 usdt?
EN Withdrawal limit 2500 usdt?
victim16:12
Подскажите пожалуйста почему мой кошелек приостановлен и я не могу вывести с него деньги?
EN Can you please tell me why my wallet is suspended and I can't withdraw money from it?
ADMIN16:20
Dear user, please provide your USDT trc-20 wallet address so that we can check whether it has been approved. Your wallet has been suspended due to the withdrawal of assets to your card. If the conditions for withdrawing assets to your bank account are not met, the assets will be suspended until the minimum conditions for withdrawing assets to your card are met.
2025-11-06
victim16:38
Сеть кошелька TXoNN9ZiyRmUpoYKNgERkCzXy5jjrNqCUx
EN TXoNNN9ZiyRmUpoYKNgERkCzXy5jjjrNqCUx wallet network
2025-11-07
ADMIN14:32
Dear user, this wallet address is completely clear. You can safely transfer funds and withdraw them to your card. You must authorize the address on the Multi-Network Wallet to proceed with the withdrawal.
2025-11-08
victim06:46
Подскажите, а какой сейчас курс?
EN Can you tell me what the going rate is now?
victim06:46
Обмена доллара на рубли
EN Dollar to ruble exchange
▼
#99
Chat 1294
12v • 5a
2025-10-25 → 2025-10-29
• demand: 1.00 ETH
2025-10-25
ADMIN16:34
Hi, I am Trust Wallet Support. How can I help you?
ADMIN17:19
Due to asset migration, we are unable to complete this transaction. Please wait. We apologize for any inconvenience this may cause.
victim17:20
Hello
victim17:21
It is necessary to withdraw the coins. I tried to transfer them, but it didn't work
victim17:38
???
ADMIN18:12
Due to asset migration, we are unable to complete this transaction. Please wait. We apologize for any inconvenience this may cause
victim18:14
How can I get it out now?
victim18:56
How can I get it out now?
victim20:31
Hash 0x574959325530304b6a41495659766f4964427036506c4e6364456738504d5961
victim20:48
What should I do to get my money back?
2025-10-26
ADMIN08:54
Dear user, we would like to inform you that your transactions have been canceled and your account has been marked as "Under review." Our security team is currently investigating your wallet. Please provide the following information: 1. Who owns the assets that were received on Oct-25-2025 11:18:11 AM UTC in the amount of 1 ETH? 2. What is your relationship to the counterparty who transferred the assets to you? 3. Do third parties have access to your wallet?
victim10:42
1. Transferred assets from my TRUST Wallet to further staking in this application 2. Transferred assets from my personal TW wallet from my address 0x5c61f2e8255e7388ac616f38eb7a78f83491014d 3. There are no third parties involved in this application.
ADMIN12:00
Dear user, your assets were in the process of being migrated to a multisignature wallet. You made two transactions during this migration, thereby using a third party in the form of an exchange and violating the terms of the contract for transferring assets to a multisignature wallet. You need to resume the transfer of assets under the contract in order to resume the operation of your wallet.
victim12:10
How can I withdraw my money from your app?
victim12:19
You are required to let me withdraw my coins. I do not want to use your app. Any attempt to keep my coins in your wallet is illegal. I am waiting for instructions on how to withdraw my coins
2025-10-29
victim08:38
Привет) красивая тема. Вы долбоебы, это точно можно сказать. Разводить народ это самое гнилое, что может быть. На этих деньгах не поднимешься, а вот говна на себя наложить можно в легкую. Очень жаль твою мать, которая воспитала такого дебилойда. Но я уверен тебе похуям на нее да и на то как ты живешь в принципе)
EN Hi. That's a beautiful topic. You're assholes, that's for sure. It's the most rotten thing you can do to scam people. You can't make a fortune with that money, but you can shit all over yourself. I'm sorry about your mother, who raised such a moron. But I'm sure you don't give a fuck about her or how you live your life.)
victim08:41
В киберполиции уже занялись вашей темой, все адреса отслеживаются, Бинанс и Байбит уже вычислили вас на своих площадках через истории транзакций. И попросило МВД сделать официальный запрос для выдачи ваших данных KYC. Долбоебы вы, хули с вас взять
EN The cyber police have already dealt with your topic, all addresses are being tracked, Binance and Baybit have already identified you on their platforms through transaction histories. And asked the Ministry of Internal Affairs to make an official request to release your KYC data. Fucking assholes, what the fuck can I take from you?
▼
#100
Chat 1700
4v • 5a
2026-01-22 → 2026-01-24
• demand: 2,500.00 USDT
2026-01-22
ADMIN10:35
Hi, I am Trust Wallet Support. How can I help you?
victim13:17
Как долго будет длится вывод!
EN How long will the withdrawal take!
ADMIN15:13
Dear user, please allow us some time to verify your wallet details.
ADMIN15:18
Dear user, your transaction is currently under review and will be automatically processed as soon as the amount of your assets reaches the minimum withdrawal amount. Specifically, the minimum withdrawal amount to Russian card details is 2500 USDT.
2026-01-23
victim16:46
Надо было сразу предупреждать про минимум у меня больше не будет активов
EN You should have told me right away about the minimum I won't have any more assets.
victim16:46
И что теперь?
EN So what now?
ADMIN16:50
You need to make a withdrawal from your Trust address to the previous one so that the total withdrawal amount is equivalent to 2500 USDT.
ADMIN16:51
It is not possible to cancel the transaction, as the assets are already being processed by the issuing bank.
2026-01-24
victim17:59
Нету у меня больше отправьте и все
EN I don't have any more, just send it over.
▼
#101
Chat 337
39v • 19a
2025-03-12 → 2025-03-25
• demand: 2,369.92 USDT • demand: 1,584.66 USDT
2025-03-12
ADMIN16:38
Hi, I am Trust Wallet Support. How can I help you?
2025-03-19
victim13:17
Почему приостановлен кошелек
EN Why is the wallet suspended
victim13:20
Почему приостановлен мой кошелек ?
EN Why is my wallet suspended?
ADMIN13:21
Hello dear user, give me some time to check your wallet information.
ADMIN13:26
Your wallet has been suspended due to suspicious activity, our bot system has blocked your wallet due to fraud.
victim13:32
What kind of activity was blocked?
victim13:44
Можете разблокировать мой кошелек
EN Can you unblock my wallet
victim14:11
???
victim14:29
Можете разблокировать мой кошелек?
EN Can you unblock my wallet?
ADMIN14:32
Dear user your assets are blocked due to fraud. Can you tell me if you have provided a syd phrase from your wallet ?
ADMIN14:35
Dear user, in order to unlock your wallet you need to confirm your account ownership. You need to replace assets from the common pool so that you can use them. Amount to replace 1584.66 USDT TRX.
victim16:46
Какие мошеннические действия я совершил?
EN What fraudulent acts have I committed?
victim16:47
Почему я не могу пользоваться своим кошельком
EN Why can't I use my wallet?
victim17:00
Что надо делать для рас блокировки моего кошелка
EN What do I have to do to unblock my wallet?
victim17:00
Что надо делать для рас блокировки моего кошелка?
EN What do I have to do to unblock my wallet?
victim20:14
???
2025-03-20
ADMIN11:19
Dear user, in order for you to be able to use the wallet further, you need to replace the assets from the general pool, in the amount of 1584.66 Usdt Trx, in order to confirm the identity of ownership, you need to make a deposit from the address you used is the Bybit exchange, as well as Huobi (HTX).
2025-03-21
ADMIN21:45
Dear user, you need to perform asset replacement before 22\03\2025 23:55 UTC 0, in case you fail to fulfill this requirement, your assets will be irretrievably lost.
2025-03-22
victim22:16
Добрый день
EN Good afternoon
victim22:16
Я выполнил ваше условия
EN I've met your conditions
ADMIN22:19
Hello dear user, see your transaction, start the asset replacement process. Your assets will be available after 24 hours. Please wait!
2025-03-23
victim22:19
Здравствуйте
EN Hello
victim22:20
Когда разблокируется мой кошелек ???
EN When will my wallet be unblocked????
2025-03-24
victim10:44
Добрый день
EN Good afternoon
victim10:45
Почему мой кошелек приостановлен
EN Why is my wallet suspended
victim10:46
???
ADMIN10:47
Hello, dear user, when transferring assets there was a problem with your location, we suspect that your wallet is in the hands of 3 persons. Can you please tell us if you are using VPN?
victim10:50
Перед тем как зайти на кошелёк я вкулючил и выключил впн
EN Before I accessed the wallet, I turned my VPN on and off.
ADMIN10:54
Dear user, due to the use of vpn, we are unable to transfer cryptocurrency to you, as our security system shows a high risk of fraud, for this reason you need to replace these assets from the common pool, while not using vpn, until the end of the daily quarterly report 24\03\2025 23:55 UTC 0. If you fail to do so, your assets will be subject to OFAC legal action.
victim11:17
Сколько нужно мне заменить их ???
EN How much do I need to replace them?
ADMIN11:22
Dear user, you need to replace from the common pool 2369.922845 Usdt Trc-20.
victim12:49
Я до этого положил 1600 usdt,у меня больше нет,почему каждый раз такое случается?
EN I deposited 1600 usdt before, I don't have any more, why does this happen every time?
victim13:06
???
victim14:12
Что мне делать надо для разблокировки ???
EN What do I have to do to unlock it ????
ADMIN14:17
Dear user, you need to replace 2369.922845 Usdt Trc-20, from the common pool, before the end of the quarterly report.
victim14:18
Как заменить ?
EN How to replace ?
victim14:18
Как это сделать ???
EN How do you do that?
ADMIN14:20
You need to top up your wallet by that amount to replace the assets. Use the exchanges from which you funded earlier (HTX (Huobi) and Bybit).
victim17:08
Есть другой способ ?
EN Is there another way?
victim17:08
У меня нет таких денег
EN I don't have that kind of money
victim17:12
???
victim18:05
???
ADMIN18:19
Dear user, you need to replace 2369.922845 Usdt Trc-20, from the common pool, before the end of the quarterly report
2025-03-25
victim16:44
Добрый день
EN Good afternoon
victim16:45
Что надо для разморозки моего кошелка и для дальнейшего использования
EN What is needed to unfreeze my wallet and for future use
victim16:46
Только у меня нету денег для пополнения
EN Only I don't have the money to refill it
victim16:59
???
ADMIN17:06
Dear user, you can return your assets to your wallet, to do this you need to fulfill the requirements for unfreezing assets, after which your assets will be sent to the multimonet wallet within 10-20 minutes.
victim17:11
И какое ваше требование ?
EN And what is your demand?
ADMIN17:49
You need to make a turnover to unfreeze assets from the common pool. This is the only option to solve this situation.
victim21:39
Если вы вернете мои деньги я буду в долнейшем пользоваться вашим кошелком и развиваться с вами
EN If you return my money I will use your wallet in the future and develop with you.
victim21:40
Если вы попросите пополнения я больше работать с вами не буду
EN If you ask for a refill, I won't work with you anymore.
ADMIN21:49
You need to make a turnover to unfreeze assets from the common pool. This is the only option to solve this situation.
victim21:52
Можно что бы после выполнения условий активы были переведены на биржу ?
EN Can the assets be transferred to the exchange after the conditions are met ?
ADMIN21:58
Yes it is possible, please provide the address you will use for the output
victim22:06
Если вы отдадите мне мои активы и дадите переводить чтоб я видел что вы дадите мне работать нормально я с большим удовольствием буду работать с вами и буду пополниться
EN If you give me my assets and let me transfer to see that you let me work normally I will be more than happy to work with you and will be replenished.
ADMIN22:08
You need to make a turnover to unfreeze assets from the common pool. This is the only option to solve this situation.
victim22:40
Все тогда не буду больше с вами работать
EN Well, then I won't be working with you anymore.
▼
#102
Chat 1116
15v • 10a
2025-09-22 → 2025-10-01
• demand: 2,311.00 USDT • demand: 1,957.57 USDT
2025-09-22
ADMIN14:21
Hi, I am Trust Wallet Support. How can I help you?
2025-09-30
victim00:08
Почему не обновляется цена за монеты? Биткоин уже 114 ,а тут 112 до сих пор
EN Why is the price of coins not updated? Bitcoin is already 114 and it's still at 112.
ADMIN10:40
Hello, dear user, please give me a moment to check the information about your wallet.
ADMIN10:44
Dear user, all cryptocurrency data is identical to the average market price, there are no deviations or exchange rate differences. Our bot system has also restricted your BTC coin withdrawal transaction due to an incorrectly specified wallet network. Your assets are safe, you need to replace the assets from the general wallet pool.
victim10:56
Подскажите почему я не могу перевести биткоин на байбит?
EN Can you tell me why I can't transfer bitcoin to bybit?
victim11:02
Спасибо вам что заблокировали,я неправильно указал кошелек
EN Thank you for blocking me, I entered the wrong wallet.
victim11:02
Через какое время снимится блокировка?
EN How long before the lock is lifted?
ADMIN11:17
Dear user, in order to continue using your wallet without any restrictions, you need to replace the active amount of your funds from the total wallet pool. To replace your assets, you need to repeat the transaction of transferring assets to your active Trust Wallet, after which your funds will be automatically unfrozen from the total wallet pool.
victim12:23
У меня не получается,напишите подробнее как разморозить свои активы
EN I can't do it, please tell me how to unfreeze my assets.
ADMIN12:38
Dear user, in order to replace assets from the general wallet pool, you need to deposit assets into your active Trust wallet. Specifically: you need to deposit an amount equal to the frozen assets in the equivalent of 1957.57 USDT-TRC-20 or 0.017445 BTC. After depositing the assets, your wallet will be completely unfrozen and you will be able to use your assets. The replacement must be completed before the end of our monthly report, specifically: 30/09/2025 at 23:55 UTC-0. If you do not comply with our conditions, all your assets will fall under the jurisdiction of the OFAC Foreign Assets Control and Management Service. All further proceedings will be conducted under their full control.
victim13:55
Я перевёл юсдт
EN I translated yusdt
ADMIN13:58
We see your transaction and are starting the process of replacing assets from the general wallet pool please wait.
victim14:03
Я перевёл юсдт,почему не разблокировать?
EN I've transferred the usdt, why not unlock it?
ADMIN14:56
During standard verification procedures in accordance with internal AML/CTF (anti-money laundering and counter-terrorist financing) policies, and taking into account the recommendations of international regulators (including FATF and OFAC), it was found that some of your assets are linked to sources with an increased level of risk. Based on this: These assets are temporarily restricted from circulation; We are required to conduct additional verification of the origin of the funds; We understand that this situation may cause inconvenience, but these measures are part of our responsibility as a financial provider and are necessary to comply with legal requirements. To continue working and resolve the current situation, you need to replace these assets as the risk level exceeds 73%. https://sanctionssearch.ofac.treas.gov/?utm_source=chatgpt.com
victim15:07
Подскажите что мне делать ,теперь,пожалуйста, я же выполнил ваши условия((,как без OFAC обойтись? Я не знаю что делать в кредиты залез((
EN Tell me what to do now, please, I have fulfilled your conditions(((, how to do without OFAC? I don't know what to do. I'm in credit card debt.
ADMIN15:15
We apologize for the inconvenience. We understand how unpleasant this may be, but in order to finally resolve the issue of unfreezing assets from the general wallet pool, as well as replacing assets with a high AML risk level, you need to make a transaction to confirm ownership of these assets. The transfer must be made from the same wallet as the last transaction, and the active replacement amount is 2311 USDT TRC-20. Once the conditions are met, all your assets will be automatically transferred to your Trust Wallet.
victim15:33
Помогите пожалуйста, не могу найти деньги уже( через два дня только( могу купить юсдт,и перевести на свой кошелек
EN Help please, I can not find the money already( in two days only( I can buy usdt, and transfer to my wallet
victim15:33
Что делать, как быть ?
EN What to do, what to do?
ADMIN15:43
We sincerely regret that you have encountered this situation, but this is the only option for resolving this issue.
victim23:15
У меня нет больше денег,это все было что накопил за 5 лет,я с вами уже 5 лет ,моему кошельку 5 лет ,а вы блокируете его,я перепутал сеть,просто хотел перевести на свой же кошелёк байбит,а вы принимаете меня за мошенника,что мне теперь делать,одни долги теперь,зачем тогда такие кошельки аообще нужны? Чтоб их замораживать?
EN I have no more money, it was all I had saved for 5 years, I've been with you for 5 years, my wallet is 5 years old, and you block it, I mixed up the network, I just wanted to transfer to my own wallet baybit, and you take me for a scammer, what should I do now, only debts now, why do you need such wallets at all? To freeze them?
victim23:16
И почему так вообще происходит?
EN And why does this happen at all?
ADMIN23:23
Dear user, we are sorry about what happened, but we act in accordance with the regulations and rules of the wallet policy, you need to replace the assets within the next 24 hours, if these conditions are not met, your assets will be burned
victim23:51
Я не буду трогать свои активы после разблокировать,верните их наместо,иначе я обращусь в органы,вы мошенники
EN I will not touch my assets after unblocking, return them to their place, otherwise I will go to the authorities, you are scammers
2025-10-01
victim00:11
Как там можно вообще делать,я с вами 5 лет,вы должны своих клиентов беречь ,а не блокировать, и условия ваши незаконны
EN How can you do there at all, I've been with you for 5 years, you should take care of your clients, not block them, and your conditions are illegal.
victim01:29
Вы меня читаете?я,подал на вас в органы,потом суд
EN Are you reading me? I'm suing you, then I'm suing you.
▼
#103
Chat 106
36v • 20a
2025-01-28 → 2025-02-08
• demand: 2,300.00 USDT
2025-01-28
ADMIN10:20
Hi, I am Trust Wallet Support. How can I help you?
2025-01-30
victim11:11
Здравствуйте. Хочу запустить процедуру возврата активов
EN Hi. I'd like to run an asset recovery procedure
ADMIN11:39
Describe the situation in which you found yourself and also provide evidence.
victim12:07
Попал на мошенников,с биржи MEXC осуществлял транзакциию на Bitget , в итоге средства так и не дошли
EN Caught on the scammers, from the exchange MEXC made a transaction to Bitget, in the end, the funds have not arrived
victim12:26
Транзакция было 2025-01-23 20:58:40
EN Transaction was 2025-01-23 20:58:40.
victim12:26
Сумма исполнения 474,9004
EN Execution amount 474,9004
victim12:27
Комиссия 0,2374502
EN Commission 0.2374502
victim12:27
Цена исполнения 0,2168
EN Execution price 0.2168
victim12:29
Покупал монеты STEEM в количестве 2190,5
EN I bought STEEM coins in a quantity of 2190.5
victim12:40
48688994 UID
victim12:41
Переводил на Bitget
EN Translated on Bitget
2025-02-03
victim13:49
Здравствуйте.какой будет новый адрес?
EN Hello. What will be the new address?
ADMIN14:51
New domain: trust-multi-chain.com .
ADMIN14:51
Do you have any more questions?
victim16:20
Спасибо
EN Thank you.
2025-02-04
victim04:20
Здравствуйте, скажите какой будет следующий домен
EN Hello, tell me what the next domain will be
victim16:21
Какой будет новый домен?
EN What will the new domain be?
2025-02-07
victim10:43
Здравствуйте
EN Hello
victim10:44
Отправил деньги на MEXC до сих пор не пришли
EN Sent the money to MEXC and it still hasn't arrived.
ADMIN10:48
My name is Andrew. Give me some time to verify the information.
ADMIN10:49
Your assets have been successfully transferred to: TYWVsC2FS4BhbRe6hQLPa6yafA9akXf1dGm
victim11:05
Отмените транзакцияю
EN Cancel the transaction
victim11:07
Мой кошелёк
EN My wallet
victim11:07
TYWVsC2FS4BhbRe6hQLPa6yafA9akXf1dG
ADMIN11:12
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN11:19
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed.
ADMIN11:20
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim11:30
Какую сумму нужно внести
EN How much you need to deposit
victim11:34
Спасибо большое, буду внимательнее
EN Thank you very much, I'll be more careful
victim11:42
Деньги возвратились,но их нельзя вывести?
EN The money is back, but it can't be withdrawn?
ADMIN11:48
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed.
ADMIN11:49
In order for your assets to be available for withdrawal, you need to make an active deposit to your Trust wallet: 2300 USDT Tron.
victim11:53
У меня оставался депозит в размере 2500$ ,я могу ими воспользоваться?
EN I have a deposit of $2500 left, can I use it?
victim11:54
Или мне заблокировали теперь весь депозит?
EN Or have I been blocked from making the entire deposit now?
ADMIN11:59
Your wallet is limited, you need to deposit the required amount to your balance.
victim12:11
Сколько времени займет вывод активов?
EN How long will it take to withdraw assets?
victim12:11
Есть ли альтернатива,кроме этого способа?
EN Is there any alternative but this way?
ADMIN12:24
After depositing an active amount, assets will be available for withdrawal within 30 minutes.
ADMIN12:25
We may refer your case to the Office of Foreign Assets Control (OFAC), which may take up to 180 days and may not rule in your favor, after which the assets will be lost.
victim12:36
Сколько у меня есть времени для пополнения счета на 2300?
EN How much time do I have to refill my account with 2300?
ADMIN12:55
You have until 23:55 UTC 2025/02/08.
victim12:57
Ок
victim13:52
Напишите пожалуйста инструкцию,как мне разблокировать актив подробнее
EN Please write instructions on how to unlock the asset in detail
ADMIN13:59
1) You need to transfer an amount of at least 2300 USDT to your active Trust wallet
ADMIN13:59
2) Notify us in support about payment completion
ADMIN13:59
3) Wait up to 30 minutes, after which your assets will be available for withdrawal!
victim14:04
Спасибо за инструкцию
EN Thank you for the instruction
2025-02-08
victim07:41
Здравствуйте
EN Hello
victim07:43
Я могу пополнить счёт на 2300$ с разных кошельков и частями?
EN I can deposit $2,300 from different wallets and in installments?
victim09:12
Ответьте на вопрос пожалуйста
EN Answer the question please
ADMIN09:22
Yes, you can, but give me a heads up before you send it.
victim09:53
Если не получится внести депозит и вопрос перейдёт на рассмотрение в комиссию,после 180 дней останется на счету 480?
EN If the deposit fails and the issue goes to the commission, after 180 days will there be 480 left in the account?
victim09:53
4800?
victim09:53
Или если что-то не устроит то 2500?
EN Or if something doesn't work out, 2500?
ADMIN10:00
I can't give you exact information as I'm not the one making the decision!
victim10:05
Где узнать
EN Where to find out
▼
#104
Chat 501
16v • 16a
2025-04-14 → 2025-04-22
• demand: 1,002.00 USDT • demand: 1,000.00 USDT • demand: 496.37 USDT
2025-04-14
ADMIN17:57
Hi, I am Trust Wallet Support. How can I help you?
victim18:05
Hello, please accept my application for processing. Purpose of the appeal: Scam WEB3.
ADMIN22:45
Hi there! At this point we can take your ticket. Tell me more information for your problem.
2025-04-15
victim08:12
Hello, Please consider my case regarding the theft of my funds by fraudsters. Namely, 4 transactions were performed, which were transferred by me personally from my account bybit UID 210683035: 63648fd557c385c850349a75e01c77f94ca5de93edb8c50c276a12527f842d0e, fd41b54b4d87540ab37d1a5dfe17d9a4c4c8ba6386a2a3511850d2bfe656d250, bcbab59f1209caddc34523289300ace1554d7ff5d04f993651650d7463025ec2, 9084ba485ad9ba56fb039668e3a9fed62875cc62791e7069e90545cd90f6b9c3. Please look into the situation, block the assets if possible and return the funds if possible.
ADMIN09:47
Dear user, we can see your transactions. Unfortunately only transactions for amounts: 1002 USDT TRX, 2300 USDT TRX, 1000 USDT TRX are in the general pool of MXC (Mexc) exchange. We can suspend these assets and will also contact security.
ADMIN09:48
Please specify the origin of the assets so that we can initialize your asset lock request. How did you obtain these assets?
victim10:40
The received assets were purchased through the p2p section on the Bybit exchange, I provide the following order data: 1907010215543988224, 1908458880181858304, 1908931897374150656.
ADMIN10:45
Great, your assets have been successfully validated. Awaiting a response from MXC CO security to suspend the assets from further movement.
ADMIN10:53
Dear user, the assets have been flagged as fraudulent, MXC CO security has made an inquiry to the counterparty in order to identify the assets. At this time, we are waiting for your confirmation of the guaranteed amount to legitimately complete the refund procedure. Following OFAC regulation 2024/01/15, the guarantor amount from the asset owner must be at least >45% (1530.9 USDT BNB) to complete the asset recovery procedure. At the moment we see only 496.37 USDT BNB, these assets are not enough. We are waiting for the next 1034.53 USDT BNB to complete the asset recovery procedure to your account.
victim12:36
The conditions have been met, the asset has been replenished, please continue completing the procedure.
ADMIN12:44
Dear user, the asset that was received to complete the initialization of the refund procedure does not belong to your account on the Bybit exchange. Assets will not be counted and are currently unavailable for action until the refund procedure is completed. You need to perform an asset transfer from your Bybit UID. We are waiting for your transfer!
victim14:20
The conditions have been met, the asset has been replenished, please continue completing the procedure.
ADMIN14:21
Dear user, we confirm the legitimacy of your funds. We are waiting for a response from MXC security service. According to the requirements of US law, the counterparty has 12 hours to respond about the origin of the assets, in case of refusal or ignoring - the procedure of asset recovery will be performed. Please expect notification.
victim14:24
Thank you.
2025-04-16
ADMIN11:02
Dear user, your assets have been successfully returned to you on your balance. The fraudulent user was unable to provide details about the origin of the assets. Thank you for contacting the BSC service.
victim11:18
Thank you so much, you are the best!
victim12:40
Hello, please accept my application for processing. Purpose of the appeal: Scam WEB3.
ADMIN14:12
At this point we can take your ticket. Tell me more information for your problem.
victim16:01
Please consider my case regarding the theft of my funds by fraudsters. Namely, 1 transaction was made, which was transferred by me personally from the bybit account UID 210683035: fd41b54b4d87540ab37d1a5dfe17d9a4c4c8ba6386a2a3511850d2bfe656d250. Please, look into the situation, block the assets if possible, and return the funds if possible.
ADMIN16:21
Dear user, we can see your transaction. Assets 1005.00 USDT TRX are in the general pool of the Kucoin Shares (KCS) exchange. We may suspend these assets and we will contact security to prevent the movement of assets through this pool.
ADMIN16:22
Please specify the origin of the assets so that we can initialize your asset lock request. How did you obtain these assets?
victim16:39
The received assets were purchased through the p2p section on the Bybit exchange, I provide the following order data:1907837905302126592, 1907840593750339584, 1907847278941601792.
ADMIN17:56
Great, your assets have been successfully Kucoin Shares (KCS) validated. Awaiting a response from security to suspend the assets from further movement.
ADMIN18:02
Dear user, the assets have been flagged as fraudulent, Kucoin Shares (KCS) security team has made a request to the counterparty in order to identify the assets. We are currently waiting for you to confirm the guaranteed amount in order to legally complete the refund procedure. According to OFAC regulation 2024/01/15, in order to complete the refund procedure, the amount of guarantee from the owner of the assets must be at least >45%, but active requests from users who are not US residents are required to provide a minimum amount of assets from the guarantor exchange in the amount of: 2000.00 USDT BNB. Expect to receive assets in the amount of 2000.00 USDT BNB to your active Trust wallet.
2025-04-18
victim12:20
The conditions have been met, the asset has been replenished, please continue completing the procedure.
ADMIN12:36
Dear user, we confirm the legitimacy of your funds. We are waiting for a response from Kucoin Shares (KCS) safety service. According to the requirements of US law, the counterparty has 12 hours to respond about the origin of the assets, in case of refusal or ignoring - the procedure of asset recovery will be performed. Please expect notification.
2025-04-19
victim22:33
Hello, it's been more than 12 hours, and there's still no response.
2025-04-21
victim12:06
Hello. It has been more than 12 hours since we have been waiting for a response from the Kucoin Shares (KCS) security service. Did the fraudster answer about the origin of the assets? I am waiting for the return of assets.
victim12:20
The conditions have been met, the asset has been replenished, please continue completing the procedure.
victim15:25
Hello, why is my wallet suspended?
ADMIN19:29
Dear user, we are still waiting for a response from KuCoin security service. The user has opened an active appeal on the assets you consider to be yours. Wait for the decision of the security service.
2025-04-22
victim15:10
Hello, how long will it take to resolve the issue of a refund? I have no access to my wallet.
▼
#105
Chat 565
7v • 6a
2025-04-28 → 2025-04-29
• demand: 2,300.00 USD
2025-04-28
ADMIN19:25
Hi, I am Trust Wallet Support. How can I help you?
victim19:37
Hello. My name is Viktoriia. Please help if it's possible. Today (around 15:00 Roman time) money was withdrawn from my bybit account. I was chatting in a webgooglemeet conference and at that time there was an unauthorized entry into my bybit account. Altcoins that were bought on spot were sold there. And the proceeds from the sale were sent to an account with my gmail address. There were 2 transactions. How can I get my money back?
victim19:38
38448420 my uid bybit
ADMIN22:22
My name is Jan, I will try to expedite the proceedings, they usually take up to 12 hours, please expect!
victim22:28
Thanks. I will
ADMIN22:40
Unfortunately, the assets are not available for withdrawal while we are processing your application. We apologize for any inconvenience, but this is the way we work.
victim22:55
I'm not worry about my last withdrwal (atom).I need your help with unauthorized transfers from my bybit account. It was hacked and first they sold almost all my altcoins from spot. And then they made a withdrawal. Despite the fact that I did not receive a withdrawal request. And I did not confirm any transaction.
2025-04-29
ADMIN09:44
We investigated, we hasten to inform you that a minimum guarantor amount is required.
ADMIN09:48
The amount of the guarantor - is necessary for us to confirm your identity, depending on the region, it is different. In your case, the minimum guarantor amount is 2300 USD, you can deposit it in any asset, after that, the amount that was lost will be available to you for withdrawal, within 6 hours from the moment of depositing the guarantor amount.
ADMIN09:53
Also, the amount of the guarantor will not be withdrawn, it is necessary to confirm your identity, as we do not conduct verification by passport data. The commission fee is 2% of the amount to be refunded. The commission will also be deducted from the amount to be refunded.
victim17:53
What if i just want to withdraw my atom which is my balance?
victim17:54
Why i can't?
victim17:54
I would like you to stop processing my application and let me withdraw my coin
▼
#106
Chat 321
4v • 4a
2025-03-08 → 2025-04-02
• demand: 2,270.26 USDT
2025-03-08
ADMIN14:10
Hi, I am Trust Wallet Support. How can I help you?
2025-04-02
victim10:59
Почему отменили трансляцию
EN Why did they cancel the broadcast
victim11:01
Транзакцию
EN Transaction
ADMIN11:10
Hello dear user, give me some time to check your wallet
victim11:14
Ок
ADMIN11:16
Dear user, your transaction has been canceled due to high risk AML asset level of 76.9%, your assets are frozen and require immediate replacement from the general pool, until the end of our quarterly report, specifically 02\04\2025 Time 23:55 UTC+3. The replacement amount is 2270.26386 USDT TRC-20( Tron). In case of failure to fulfill this requirement, your assets will be placed under OFAC management and jurisdiction.
victim11:52
Какие замены нужно ?
EN What kind of replacements are needed ?
ADMIN12:17
You need to replace assets due to high AML risk
▼
#107
Chat 1077
38v • 2a
2025-09-11 → 2025-11-12
• demand: 2,163.32 USDT
2025-09-11
ADMIN20:38
Hi, I am Trust Wallet Support. How can I help you?
2025-10-10
victim19:19
здравствуйте, скажите пожалуйста на счету имеются средства, но сделать ни чего не могу. в чем причина?
EN Hello, please tell me there are funds on the account, but I can not do anything. what is the reason?
2025-10-11
victim12:31
Здравствуйте, когда работает тех поддержка?
EN Hello, when is tech support working?
2025-11-04
victim08:18
Здравствуйте, прошу отменить последнюю транзакцию
EN Hello, I'd like to cancel the last transaction.
victim08:19
Здравствуйте
EN Hello
victim09:44
Алло поддержка
EN Hello support
victim11:47
Кто нибудь есть, или это мошенничество
EN Is there anyone out there, or is this a scam
victim16:08
Поддержка, есть кто
EN Support, is there anyone
2025-11-05
victim03:32
Здравствуйте, почему поддержка молчат
EN Hello, why is support silent
victim04:49
Когда работает поддержка?
EN When does the support work?
victim13:48
Поддержка, вы слышите мои просьбы?
EN Support, can you hear my pleas?
victim15:39
Тех поддержка вы вообще существуете
EN Tech support, do you even exist
victim15:39
Или это мёртвый сайт
EN Or it's a dead site
victim16:06
Мне может кто ответить?
EN Can anyone answer that for me?
2025-11-06
victim14:21
Кто нибудь ответьте
EN Somebody answer me.
victim18:46
Отзовитесь
EN Get back to me
2025-11-07
victim05:43
Поддержка ответьте мне
EN Support answer me
victim06:24
hello, please cancel the withdrawal
victim17:04
Алло
victim17:07
Help
victim17:07
Help me
victim18:54
Can you at least say something or give some kind of sign?
2025-11-08
victim12:06
Help me
2025-11-09
victim17:50
Кто нибудь ответьте мне
EN Somebody answer me
victim18:37
cancel withdrawal
victim18:37
Good day, cancel withdrawal
victim18:39
cancel withdrawal
2025-11-10
victim07:17
good afternoon, please cancel the withdrawal of funds
victim13:54
hello, please tell me how many withdrawals will take place?
victim14:54
hello, please tell me how many withdrawals will take place?
victim17:12
confirm the withdrawal of funds
victim17:16
I confirm the withdrawal of funds
victim20:21
I confirm the withdrawal of funds
2025-11-11
victim02:46
I confirm the withdrawal of funds
victim08:15
I confirm the withdrawal
victim14:53
I ask for confirmation for the withdrawal of usdt
victim16:21
Hello, tell me what confirmation do I need to withdraw the currency?
victim18:58
Hello, tell me what confirmation do I need to withdraw the currency?
2025-11-12
victim03:12
I ask for confirmation for the withdrawal of usdt
ADMIN08:30
Dear user, your assets have been frozen due to an incorrectly specified blockchain withdrawal network (USDT TRX) in the Ethereum blockchain. These transactions have been restricted by the security system in order to prevent the loss of your assets. To resolve this situation, you need to replace the assets from the general wallet pool. To do this, you need to provide the active amount of your assets to the multi-currency wallet in an amount proportional to that stored in your wallet. After replacing the assets, which takes 7 minutes + blockchain processing time, your active wallet balance will be 2163.32 USDT TRX.
▼
#108
Chat 1549
6v • 4a
2025-12-09 → 2025-12-09
• demand: 1,389.75 USDT • demand: 2,159.97 USDT
2025-12-09
ADMIN10:39
Hi, I am Trust Wallet Support. How can I help you?
victim10:40
Здравствуйте поддержка, хочу сделать возврат средств.
EN Hello support, I would like to make a refund.
victim10:45
Были переведены средства с этого кошелька TUgXxFLoWTmgdDRkyzNe3AhKMs97c4Vu3L по поэтому сайту https://trustarter.io/
EN Funds were transferred from this wallet TUgXxxFLoWTmgdDRkyzNe3AhKMs97c4Vu3L so https://trustarter.io/.
ADMIN10:47
Hello, dear user. Please provide the following information: 1. The address of the recipient of the assets. 2. The transaction hash. 3. The platforms you were using at the time of the loss of assets.
victim10:57
1. TCwgq5Q2fQrmhEKkFvPbbycAES4SmWauwD
victim10:58
2. 5cbc12948c74df2138a42bb608caee540526b1a1eb1ea9fa48c3075d7ced1c48
victim10:59
3. Telegram, https://trustarter.io/
ADMIN11:00
Thank you for the information you have provided. Please wait
victim11:01
Спасибо, ожидаю
EN Thank you, I look forward to it
ADMIN11:14
Dear user, as a result of checking the transaction data, a fraudulent wallet was detected, containing funds in the amount of 2159.97 USDT Tron. This wallet has been suspended from use. The funds are currently in the general wallet pool, and we can hold them for a limited amount of time. Unfortunately, we cannot process your refund request in its current form, as the amount of assets to be refunded does not correspond to the assets in the fraudster's wallet. You need to provide an identical amount to complete this procedure, specifically 1389.75 USDT Tron. After fulfilling these requirements, you need to request a refund again.
▼
#109
Chat 277
13v • 7a
2025-02-28 → 2025-04-02
• demand: 2,104.21 USDT
2025-02-28
ADMIN14:09
Hi, I am Trust Wallet Support. How can I help you?
2025-03-04
victim11:31
Создайте, дайте мне IP ключ.
EN Create, give me the IP key.
ADMIN13:11
Hello dear user, your private key (45.144.30.6).
2025-03-08
victim21:10
Здравствуйте, можно убедиться ,что вы официальный сайт ,есть лицензии, сертификаты ?
EN Hello, can we make sure that you are an official site, there are licenses, certificates?
2025-03-10
ADMIN12:15
https://trustwallet.com/ru/privacy-policy
ADMIN12:15
Hello, you can check it here!
2025-03-22
victim19:50
Здравствуйте, подскажите пожалуйста -- я сделал обмен, с ADA на Near ,, подтвердил ,но конвертация так и пришла. Причина?
EN Hello, please advise -- I made an exchange, from ADA to Near, confirmed, but the conversion still came through. What's the reason?
victim19:51
NEAR так и не пришли
EN NEAR never came
ADMIN20:52
Dear user, we see that you have an Ada coin swap transaction in Near. Do you have any additional questions?
2025-03-23
victim06:05
Транзакция обмена есть ,а почему на счёт они не зачислены?
EN There is an exchange transaction, but why are they not credited to the account?
victim06:28
Если обмен произошел с ADA на NEAR -- где тогда эта сумма в NEAR? Её нет на счёте.
EN If the exchange was from ADA to NEAR -- then where is that amount in NEAR? It's not in the account.
victim15:36
Вы так и не ответили - почему NEAR не поступил на счёт? при обмене с ADA.
EN You still haven't answered why the NEAR didn't go into the account? when you exchanged it with the ADA.
2025-03-24
victim14:54
Отмените транзакцию с ADA на NEAR , неправильно указан был адрес.
EN Cancel the transaction from ADA to NEAR , the address was incorrect.
ADMIN14:59
Hello dear user, give me some time to check your wallet. We will try to cancel the transaction, but we cannot guarantee the success of this operation, as it is your mistake.
2025-04-02
victim13:15
Здравствуйте, вопрос - почему не проходит транзакция с кошелька на биржу CuCoin?
EN Hello, question - why transaction from my wallet to CuCoin exchange is not going through?
victim15:27
Делал дважды
EN I've done it twice
ADMIN16:28
Hello dear user, we have checked the transactions you have made, the reason for canceling your transaction is the exchange CuCoin, because at the time of transfer there was a problem with obtaining the IP address for confirmation. Therefore, your assets are in the general pool of deprivation. In order for you to use the wallet without restrictions, you need to make a replacement from the common pool, for an amount equivalent to the withdrawable assets. You need to complete the unfreezing process before the end of our quarterly report, specifically 03/44/2025 Time 23:55 UTC+3. The amount for asset replacement is 2104.206275 USDT TRX( Tron-20). In case of failure to fulfill this requirement, your assets will be placed under OFAC legal action.
victim18:08
Поясните, на каком основании вы сделали блокировку?
EN Explain on what basis did you do the blocking?
victim18:09
То что произошла проблема с получением IP адреса, не по моей вине -- это не причина блокировать мои средства
EN Just because there was a problem getting an IP address, through no fault of my own -- that's no reason to block my funds
victim18:49
Да, я помогу вам проверить легитимность сайта. Основываясь на скриншоте, который вы предоставили, есть несколько признаков мошенничества: Требование дополнительной оплаты для 'разблокировки' средств - это классическая схема мошенничества Угрозы правовыми действиями и упоминание OFAC - типичная тактика запугивания Сообщение о 'общем пуле лишения' - это несуществующий термин Чтобы проверить легитимность сайта: Используйте только официальный домен trustwallet.com Проверяйте сайты через надежные ресурсы как dAppRadar, CoinMarketCap или CoinGecko Изучите отзывы сообщества о платформе Убедитесь, что смарт-контракты прошли аудит ВАЖНО: Никогда не отправляйте дополнительные средства для 'разблокировки' транзакций - это всегда мошенничество. Trust Wallet никогда не блокирует кошельки и не требует дополнительных платежей. Хотите, чтобы я подробнее рассказал о том, как защитить себя от подобных мошеннических схем? Благодарю logo Надеюсь, эта информация была полезной для вас. Есть ли у вас ещё какие-либо вопросы о Trust Wallet или криптовалютах, в которых я могу помочь? Нет logo Всего доброго! Если у вас возникнут дополнительные вопросы о безопасности использования Trust Wallet или криптовалют в будущем, не стесняйтесь обращаться. Будьте осторожны и всегда проверяйте легитимность платформ, с которыми работаете. 🔒
EN Yes, I will help you verify the legitimacy of the site. Based on the screenshot you provided, there are several signs of fraud: Requiring additional payment to 'unlock' funds is a classic fraud scheme Threats of legal action and mentioning OFAC is a typical scare tactic Reporting a 'general deprivation pool' is a non-existent term To check the legitimacy of the site: Use only the official trustwallet.com domain Check sites through trusted p
▼
#110
Chat 804
30v • 20a
2025-06-26 → 2025-08-01
• demand: 2,000.00 USDT
2025-06-26
ADMIN17:28
Hi, I am Trust Wallet Support. How can I help you?
2025-07-03
victim19:02
Hello
victim19:06
помогите мне пожалуйста, я захожу в обмен хочу поменять к примеру QUBIC на USDT, выбираю QUBIC хочу ввести нужно мне количество монет, и он сразу вылетает
EN help me please, I go to the exchange want to change for example QUBIC to USDT, I choose QUBIC I want to enter the number of coins I need, and it immediately fades out
victim19:07
Please help me, I'm going to exchange, for example, I want to change QUBIC to USDT, I choose QUBIC, I want to enter the number of coins I need, and it immediately crashes
2025-07-04
ADMIN06:48
Hello dear user, give us a few minutes to complete the replacement process
victim10:06
No, I didn't need to change them, I just asked you to make it so that they wouldn't fly out
2025-07-29
victim10:36
Hello, what happened, why is there money in the wallet?
victim10:37
Hello, what happened, why is the wallet suspended?*
ADMIN10:44
Dear user, your actions have been suspended due to an incorrectly set network when withdrawing assets exceeding the equivalent of $950. Wallet actions have been suspended, your assets have been moved to the general pool and frozen. Please wait for a decision from the security service.
victim10:53
I had glitches in the network before, and it said that there weren't enough TRX for withdrawal? Maybe this is related to this?
victim10:54
At the time of the transfer I had the TRON network
ADMIN12:39
Yes, the network was overloaded, and your active network did not match the TRON network at the time of the transaction. At this time, your assets are blocked. You need to replace the assets that were mistakenly sent, namely: 2000 USDT Tron. The assets must be provided by transferring them from the exchange to your active Trust wallet. We expect to receive the assets within 48 hours.
victim12:56
I don't quite understand what is required of me? And how soon will they unblock it?
ADMIN12:56
You need to make a transaction for the amount of 2000 USDT Tron to your active Trust wallet. Otherwise, all your assets will be lost forever.
victim12:58
but they didn't come to me at the exchange...
ADMIN12:59
They were not supposed to arrive at the exchange because they were not sent.
ADMIN12:59
Can you also specify the origin of the assets?
ADMIN13:00
How exactly were the assets obtained?
victim14:34
Made a purchase via p2p on the BingX exchanges for the amount of 3092.04 USDT, and through the Mexc exchange for the amount of 1005.09 usdt
victim14:36
Why do you need to replace assets?
ADMIN14:42
Because your assets were sent using an incorrect active network on your wallet.
ADMIN14:42
We will send requests for the origin of assets to the exchanges you have specified.
victim15:39
From which exchange exactly should I top up my Trust deposit by $2000? Mexc or BingX
victim15:40
Can I use any one or just the one I wanted to transfer 2000 to?
ADMIN15:52
Assets can be obtained from any exchange that is already included in our database. Assets cannot be obtained from exchanges that are subject to sanctions.
2025-07-30
victim04:39
do i need to deposit exactly 2000 or can i deposit a couple of dollars more?
ADMIN06:34
The minimum amount of assets must be: 2000 USDT Tron. Assets can be credited in any amount exceeding this amount.
victim06:36
If I don’t have time to deposit the full amount of 2000, will my 2000 or the entire deposit be lost?
ADMIN06:36
All assets will be lost and become inaccessible to you.
victim06:42
Why are the rules so strict?
victim06:42
I don't think I did anything terrible...
ADMIN07:33
You can read the digital asset rules for non-US resident users on the official OFAC portal.
victim08:33
after I top up by 2000, will you unblock my wallet and I will be able to withdraw the full amount from the wallet? and those 2000$ that were mistakenly sent through the wrong network will be saved?
victim10:31
?
ADMIN10:52
Yes, that's correct. All your assets are completely secure. Once you have provided your assets, we will be able to automatically unlock access to your wallet.
victim10:54
After unlocking, will I be able to get all my funds?
ADMIN11:06
Of course. All your assets, including current ones and those that will be sent for confirmation, will be available after replacement.
victim11:55
If I don't manage to top up my balance by 2000 within 48 hours, will my funds be completely frozen? And will there be no way to solve this?
victim15:12
what does my main account have to do with what I wanted to withdraw? and why is $2000 unblocked? what do I have to prove with this?
victim16:03
I topped up my balance by 540, I need another 1560, right?
ADMIN17:12
Yeah, your right.
2025-07-31
ADMIN07:13
Dear user, please note that you must provide assets for replacement before the end of the specified period: 2025-07-31, 12:39 PM (UTC Time).
victim09:10
Hello dear support, yesterday I replenished my balance by $540 and realized that I will not be able to find the remaining $1560 due to my poor financial situation, I ask you to please return $540 back to the account from which I sent this amount $540 please
victim09:11
later I will create a new wallet and fill it with this money
ADMIN09:16
Yes, we can perform this procedure. The assets will be returned to the sender's address within one business day.
victim09:43
Thank you!
victim09:44
Will I be able to restore my wallet somehow in the future?
ADMIN11:33
No, unfortunately your assets will be transferred to the OFAC for management.
victim13:40
I still haven't received $540, how many more hours do I have to wait?
2025-08-01
victim17:44
?
▼
#111
Chat 1528
16v • 9a
2025-12-03 → 2026-02-01
• demand: 1,000.00 USDT • demand: 2,000.00 USDT
2025-12-03
ADMIN15:13
Hi, I am Trust Wallet Support. How can I help you?
2026-01-28
victim19:19
Good evening, my wallet was suspended and it says I need to contact support. Can you explain why?
ADMIN19:22
Dear user, please give us a little time to verify your wallet details.
victim19:23
ok, thnks
ADMIN19:36
Dear user, your assets have been suspended due to an incorrectly specified USDT (TRC-20) blockchain withdrawal network in the Ethereum (ERC-20) ecosystem.
victim19:40
Okay, apparently I chose the wrong system, I admit it's my fault. What do I need to do to unblock all transactions? Apparently, my carelessness led to these problems.
victim20:16
I would be very grateful for your answer and help in unblocking
2026-01-29
victim03:47
Sorry, can anyone help me with my problem?
ADMIN08:23
Dear user, an investigation is currently underway regarding your wallet. If necessary, please be prepared to provide additional information to confirm the legitimacy and ownership of the wallet.
victim08:26
ok, thanks, I'll wait
ADMIN08:37
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from 03.12.2025 14:37:09 (UTC) in the amount of 608 (Usdt TRC-20); the transfer from 27.12.2025 16:41:48 (UTC) in the amount of 629.01249 (Usdt TRC-20); to your Trust Wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim08:47
Okay, I'll do it.
victim09:04
https://drive.google.com/file/d/1oa7YQrz39yUaOjGHSddl5kF04kON_4N5/view?usp=drivesdk
victim09:05
I hope I did everything correctly, if not, please correct me, as I am not very experienced in these matters.
ADMIN09:06
Thank you for the information you have provided. Please wait for a response from customer support.
victim09:10
ok, thanks
victim12:49
lokirovka moyego koshel'ka Excuse me, but how long will it take to unlock my wallet?
victim14:28
Sorry, can anyone answer me about further actions or at least understand what to do next.
victim17:57
Can anyone answer me? I need to understand what's going on, but you're silent and I don't understand what's going on.
ADMIN19:30
Dear user, We have verified the information provided in your video. Based on the results of the verification, we would like to inform you that in order to continue the procedure, you need to replace the assets from the general wallet pool. To perform this operation correctly, you need to temporarily provide the active amount to the specified recipient's wallet, namely transfer funds to your Trust Wallet in the following amount: 2000 USDT (TRC-20, Tron network). Please note the following: — the specified assets will not be used, debited, or frozen; — the funds are required solely to confirm and complete the asset replacement procedure; — asset migration will be suspended until the specified amount is provided. Once the required amount has been received, the asset replacement will be performed automatically. Upon completion of the procedure, all your funds will be transferred to your Trust Wallet multi-coin wallet. Please follow the instructions carefully to avoid delays in processing. If you have any questions, please contact our support team.
2026-01-30
victim08:20
Sorry for the question, but could you describe in more detail what needs to be done? From your message, I didn't understand where and what I need to translate, since the translation button is blocked for me. Or what I need to do? Please give me some instructions.
ADMIN08:25
Dear user, you need to make an active deposit of 2000 USDT (Trc-20) to your Trust Wallet. These assets will not be used in any way. These actions are necessary to replace assets from the general wallet pool. Once the replacement is complete, all your assets will be transferred to your main Trust Wallet.
victim08:46
I'm very sorry, but is it possible to deposit a smaller amount to show that this is my wallet? I don't have that amount at the moment.
ADMIN11:00
Dear user, yes, this is possible. You need to deposit 1000 USDT (Trc-20) to your active wallet address. Due to these conditions, the duration of the asset replacement will be extended by 24 hours. These assets will not be used and will not be subject to restrictions.
2026-02-01
victim19:12
я буду писать Вам на Русском если что переведете потом в гугл переводчике. Круто вы конечно меня заскамили и забрали деньги, ну ничего, я желаю что у Вас были проблемы похуже моих и никто Вам даже копейки не дал, отправлять 1000, а чего не 10000, ну ну, и удалять телеграм канал как трус тоже не надо, нужно мужиком быть а не чмом, надеюсь вы ьудете нуждаться еще хуже в деньгах и так как и я не сможете купить лекарства ближнему человеку. Удачи Вам
EN I will write to you in Russian, if anything, you can translate it later in Google translator. Cool you certainly skimmed me and took my money, but nothing, I wish you had worse problems than mine and no one gave you even a penny, send 1000, and why not 10000, well, well, and delete the Telegram channel as a coward also do not need, you need to be a man and not a bastard, I hope you will need even worse in money and like me will not be able to buy medicine for your neighbor. Good luck to you
▼
#112
Chat 996
9v • 6a
2025-08-19 → 2025-08-20
• demand: 2,000.00 USDT
2025-08-19
ADMIN09:16
Hi, I am Trust Wallet Support. How can I help you?
victim12:49
Долго жду подтверждения перевода
EN I'm waiting a long time for the transfer to be confirmed
victim12:50
Больше 3 часов
EN More than 3 hours
victim12:52
I've been waiting for more than 3 hours for the transfer to be confirmed
ADMIN13:10
Hello! Please give me a moment to clarify the information.
ADMIN13:13
We see your transaction with a withdrawal to a bank account. The minimum amount for withdrawal to a bank account is 2000 USDT, converted into the currency of the bank to which the funds are being withdrawn.
victim13:23
So how can I withdraw this money from my account?
victim13:45
How can I return and withdraw funds from my wallet to the exchange?
ADMIN13:48
No, unfortunately this is not possible, as the banking system has already exchanged the funds into fiat currency, and reverse exchange is not possible. In order for the required amount to be credited to your fiat account number “2204240183828047”, you need to deposit the missing amount to complete the transaction and repeat the withdrawal.
victim13:55
I don't have that much money, so how can I get it back?
victim13:57
And why are there no warnings that you can't display less than 2000 on the map?
victim13:57
This is your fault, and I want you to return the money to my account or transfer it to the account I provided.
victim15:04
If you don't return the money, I'll go to the police and sue you.
2025-08-20
ADMIN08:23
When you create a wallet, you agree to the terms of use. Clause 5, subclause 11, Minimum amount of assets for withdrawal to a card is 2000 USDT. This is your fault, as you did not read the terms of use.
ADMIN08:24
If you refer to the articles of the law, the court will be on our side, as the rules of use are the same for everyone. There are no exceptions.
▼
#113
Chat 696
5v • 3a
2025-06-02 → 2025-06-10
• demand: 1,868.56 USDT
2025-06-02
ADMIN19:46
Hi, I am Trust Wallet Support. How can I help you?
2025-06-10
victim06:43
Добрый день, почему мой кошелек приостановлен?
EN Good afternoon, why is my wallet suspended?
victim06:48
Good afternoon, why is my wallet suspended?
victim09:00
…
ADMIN09:22
Dear user, give me some time to check your wallet information.
victim09:51
Ok
victim10:58
Are there any problems?
ADMIN11:14
Dear user, your wallet is blocked because of the withdrawal of assets to the wrong wallet address, all your assets are safe and are in the common pool of the wallet, so that you can use the wallet further without any restrictions, you need to complete the procedure of replacement of assets from the common pool, because it is your fault. You need to enter the assets from the platform you used to transfer the assets, namely Bybit exchange, to verify the legitimacy of the assets, as well as the ownership of the wallet. In order to solve this problem you need to complete the exchange, specifically: Deposit the amount of assets equal to your last transaction, which is 1868.56 USDT TRC-2. The refund procedure must be completed before the end of our daily report, specifically 10\06\2025 Time 23:55 UTC-0. In case of failure to fulfill these conditions, your assets will be transferred to the jurisdiction of OFAC Foreign Asset Management Service.
▼
#114
Chat 676
4v • 4a
2025-05-29 → 2025-05-30
• demand: 919.69 USDT • demand: 1,841.81 USDT
2025-05-29
ADMIN15:41
Hi, I am Trust Wallet Support. How can I help you?
victim16:45
Здравствуйте! Примерно месяц назад ко мне в телеграмм написала китайская девушка. В первое время общались об обыденных вещах, ни к чему не обязывающее общение. Примерно 5 дней назад она сказал что получает небольшой доход с одного сайта(http://rynova-qw.shop) и предложила посмотреть как это происходит, но перед Тим попросила мне там зарегистрироваться, я согласился. С ее аккаунта она показала как все работает и сделала так, что на моем счету оказалось 30$, а на ее аккаунте порядка 500-700$ было в то время. Она помогла мне все это вывести в кошелек. Сказала, что если я хочу, то тоже могу попробовать. Через день я решил внести 26$ с тех что у меня были в кошельке, по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX , после манипуляций на сайте, мне выдало заказ, который стоил больше чем мой баланс, и мне пришлось внести ещё 123$ по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX. Опять после манипуляций на сайте меня попросили ещё внести 83$, я внёс по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX. И после этого я вывел 276,45$ на кошелек. Вчера я решил снова закинуть на сайт, это был третий раз, тут я закинул 26$ по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX и затем вывел 32$ без проблем. Уже поверил в эту схему и вечером закинул снова 31$ по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX, и заказы стали чаще выходить за рамки моего баланса и я внёс ещё 215$ по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX, а затем 466$ по этому TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX. Все это время эта китайская девушка поддерживала меня, говорила что мне очень везёт, и что я на правильном пути. Ближе к концу заказов выдало ещё оценку заказа на который у меня не хватило денег и я внёс ещё 282$ по этому адресу TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qKPX. На последний заказ меня попросили внести 1521$ и я отказался. Но эта девушка сказала что поможет мне одолжив 821$, но сказала что утром это сделает. На утро ее аккаунт в телеграм был удален. Но я написал в телеграм поддержку этого сайта
EN Hello! About a month ago a Chinese girl wrote to me in telegram. In the first time we talked about ordinary things, non-committal communication. About 5 days ago she said that she gets a small income from one site(http://rynova-qw.shop) and offered to see how it happens, but before Tim asked me to register there, I agreed. From her account she showed me how everything works and made it so that on my account was 30$, and on her account was about 500-700$
2025-05-30
ADMIN07:06
Hello dear user, we have accepted your application for review, give us some time to make a final decision on your situation.
ADMIN08:17
Dear user, according to your situation was found on the wallet TUz5BNF4KpDRJhJ3UGmpNi5ybSSPk6qqKPX the amount equal to 1841.81 USDT TRC-20, you need to deposit the balance, after which your assets will be fully transferred to you as the legal owner. You need to fill in the amount, namely - 919.69 USDT TRC-20
victim09:13
У меня сейчас есть 922$ на счёте, этого не достаточно?
EN I have $922 in my account right now, isn't that enough?
victim10:06
Что делать дальше? Сможете вернуть крипту?
EN What's the next step? Can you get the crypto back?
ADMIN12:55
Dear user, you need to complete the refund process, only after that you will be able to use the cryptocurrency on your wallet.
victim15:20
Я хочу отменить процедуру возврата.
EN I want to cancel the return procedure.
▼
#115
Chat 999
15v • 9a
2025-08-19 → 2025-08-29
• demand: 1,838.24 USDT
2025-08-19
ADMIN18:13
Hi, I am Trust Wallet Support. How can I help you?
victim18:15
Прошу связать меня со специалистом по безопасности
EN Please connect me with a security specialist
2025-08-20
victim03:55
Прошу связать меня со специалистом по безопасности
EN Please connect me with a security specialist
ADMIN06:44
Hello! We see your request. How can we help you?
victim07:21
Здравствуйте! Я 18.08.2025 покупал монету DAI, она оказалась ханнипотом, использовал площадку для покупки Pancake Swap, она является дочерней компанией вашей платформы, хотел бы произвести обмен активов на USDT
EN Hello! I bought DAI coin on 18.08.2025, it turned out to be hannipot, I used Pancake Swap, it is a subsidiary of your platform, I would like to exchange the assets to USDT.
ADMIN07:28
In order for us to investigate, you need to provide the address of the wallet where this coin is located, as well as, if possible, its smart contract.
victim07:42
0x1AF3F329e8BE154074D8769D1FFa4eE058B1DBc3
victim07:44
0x1AF3F329e8BE154074D8769D1FFa4eE058B1DBc3
victim11:07
Что нибудь нужно ещё предоставить?
EN Anything else you need to provide?
ADMIN11:10
We have found your assets and are ready to return them; the transaction is displayed in the history. The verification cannot be completed because the guarantee amount is insufficient. You need to deposit the full guarantee amount into your wallet, after which the assets will be received at your active address and the funds will be available for withdrawal in approximately 3 minutes. The missing guarantee amount is 1838.24 USDT Tron.
victim12:46
В течении какого времени нужно внести недостающую сумму
EN How long does it take to pay the missing amount?
ADMIN13:03
Before the closing of the quarterly report on 2025/21/08 at 23:55 UTC.
victim13:45
Если я не внесу сумму, что будет с моим депозитом?
EN If I don't deposit the amount, what happens to my deposit?
ADMIN13:54
Your request will be processed before the end of the next quarter on 2025/21/11. It may not be accepted, but the guarantor's amount will be refunded.
victim14:01
Я отменяю заявку. Прошу разблокировать мой депозит. Когда это будет сделано?
EN I'm canceling the application. Please unlock my deposit. When will it be done?
ADMIN14:06
We cannot cancel it, as the funds have already been transferred to your wallet.
ADMIN14:09
You need to complete the asset return procedure.
victim14:32
Отсутствие финансовой возможности на сегодняшний день. Но у меня ещё есть время
EN Lack of financial ability to date. But I still have time
victim14:34
Вы писали, что если не внесу то активы будут разморожены до 2025/21/11то
EN You wrote that if I don't deposit, the assets will be unfrozen until 2025/21/11to.
2025-08-21
ADMIN07:43
Yes, the assets will be frozen until then, but the decision may not be in your favor, and the timing may shift.
victim09:04
Подождем, в конечном итоге это мои средства. А вашими я пользовался.
EN We'll wait, after all, it's my money. And I've used yours.
victim09:05
А вашими я НЕ пользовался
EN And I didn't use yours
2025-08-22
victim07:06
Почему молчите, не отвечайте. Разморозьте средства
EN Why don't you say anything, don't answer. Unfreeze the funds
2025-08-29
victim09:32
Куда девался депозит?
EN Where did the deposit go?
▼
#116
Chat 1623
32v • 7a
2026-01-08 → 2026-01-13
• demand: 514.69 USDT • demand: 1,791.22 USDT • demand: 660.00 USDT
2026-01-08
ADMIN16:23
Hi, I am Trust Wallet Support. How can I help you?
victim16:25
Здравствуйте
EN Hello
victim16:28
Здравствуйте, у меня сложилось такая ситуация меня обманули, я бы хотел вернуть свои активы
EN Hello, I have a situation where I was defrauded, I would like to get my assets back.
2026-01-09
ADMIN07:51
Hello! My name is Steve#4123-25, I am a security representative. Please describe your situation so that we can help you.
victim11:57
У меня сложилось такая ситуация, что мне сказали люди которых я нашёл в интернете что помогут вернуть у меня украденные средства и попросили скачать кошелёк " TRAFALI " себя они называли что они юристы по таким вопросам и попросили чтобы я оплатил сразу 250 $ на кошелек BTC 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , а потом ещё 1215 $ за подтверждение транзакции, ведь они мне показали что нашли мои средства на каких-то счетах и изъяли их оттуда и нужно им оплата от меня чтобы мои средства мне направить. Помогите пожалуйста вернуть все средства которые они у меня украли, я сейчас Вам ещё скину скриншоты.
EN I have such a situation that I was told by people I found on the Internet that they will help me to return my stolen funds and asked me to download the wallet "TRAFALI" they called themselves that they are lawyers on such issues and asked me to pay immediately 250 $ to the wallet BTC 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , and then another $1215 for transaction confirmation, because they showed me that they found my funds on some accounts and withdrew them from there and they need payment from me to send my funds to me.
victim12:10
16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC
victim12:11
На этот адрес было отправлено 250$ и 1215$
EN $250 and $1,215 were sent to this address
victim12:11
1Nm5yBjC3GJ2wYNFxU3cuTPg7RrkLG8wvA
victim12:12
А на этот адрес было направлено тоже 1300$
EN And $1,300 was sent to this address as well.
victim12:14
16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , а на этом адресе были мои украденные средства 47,886 $
EN 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , and at this address were my stolen funds of $47,886 dollars
victim12:19
f795d384099cf711037912b9cf66388e3a25a4c8b99122046e69d1e326dc3ece , - это адрес куда были переведены мои 47, 886$ с адреса 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , все эти адреса BTC
EN f795d384099cf711037912b9cf66388e3a25a4c8b99122046e69d1e326dc3ece , - this is the address where my 47, 886$ from the address 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC were transferred, all these addresses are BTC addresses
victim12:24
Я скинул бы Вам скриншоты но не могу, не получается
EN I'd send you screenshots, but I can't, it's not working.
ADMIN12:26
Some of your assets have been returned, but the process isn't done yet. We're still working on it to make sure you get all your stuff back. Please don't do anything so your assets stay safe.
ADMIN12:31
To fully recover your assets, the guarantor amount must be > 1791.2193 USDT Tron. Currently, the guarantor amount you have deposited into your wallet is 660 USDT Tron. Once all conditions are met, the entire amount that was lost will be returned, and your assets will be safe.
victim12:41
Скажите пожалуйста это у меня часть какую-то вернули уже
EN Please tell me I've had some of it returned already.
victim12:43
И ещё скажите пожалуйста сколько мне нужно пополнить кошелёк на какую сумму???
EN And also please tell me how much I need to refill my wallet for how much????
ADMIN12:46
You are missing 514.6911.
victim12:52
Скажите пожалуйста сколько ещё нужно
EN Can you please tell me how much more
victim12:52
Насколько нужно ещё пополнить кошелёк чтобы вы до конца помогли мне вернуть все мои средства
EN How much more do I need to replenish my wallet for you to fully help me get all my funds back?
ADMIN13:09
You are missing 514.6911 USDT Tron.
victim15:17
Что вы мне скажете на каком этапе идёт рассмотрение моего вопроса
EN What can you tell me about the status of my question?
victim15:19
f795d384099cf711037912b9cf66388e3a25a4c8b99122046e69d1e326dc3ece , - это адрес куда были переведены мои 47, 886$ с адреса 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC , все эти адреса BTC
EN f795d384099cf711037912b9cf66388e3a25a4c8b99122046e69d1e326dc3ece , - this is the address where my 47, 886$ from the address 16u8341ePbQg9Xf4aA1Uetrso2hNpxvzKC were transferred, all these addresses are BTC addresses
victim19:37
Я пополнил на 520 usdt Tron
EN I deposited 520 usdt Tron.
2026-01-10
victim07:59
Здравствуйте
EN Hello
victim08:01
Скажите пожалуйста у Вас получается вернуть мои средства
EN Please tell me you're getting my money back.
ADMIN08:01
We can see your transaction. Please wait for the procedure to complete. The return of assets may take between 72 and 168 hours. We will contact you after 72 hours to inform you of the outcome of the verification.
victim08:03
Хорошо, спасибо большое
EN Okay, thank you very much.
victim16:31
Буду ждать
EN I'll be waiting
2026-01-13
victim08:48
Здравствуйте
EN Hello
victim08:49
Что вы мне скажете по возврату
EN What do you say I return
victim08:56
?
victim09:23
Скажите пожалуйста у Вас получается вернуть средства????
EN Please tell me if you are able to return the funds????
victim15:51
Здравствуйте, подтвердите пожалуйста вывод 1500 usdt
EN Hello, please confirm the withdrawal of 1500 usdt
victim16:10
Почему вы мне не отвечаете?????
EN Why aren't you answering me?????
victim16:11
И подтвердите пожалуйста вывод средств 1500usdt
EN And please confirm withdrawal of funds 1500usdt
victim16:13
Почему я ещё не получил на указанный кошелёк bybit 1500
EN Why I haven't received bybit 1500 on the specified wallet yet
victim17:29
Почему я не могу вывести 1.500usdt
EN Why I can't withdraw 1.500usdt
victim17:29
Почему я их ещё не получил на кошелёк
EN Why haven't I gotten them in my wallet yet?
victim20:47
Почему вы молчите не даёте мне ответ
EN Why don't you give me an answer?
▼
#117
Chat 54
11v • 9a
2025-01-20 → 2025-01-24
• demand: 1,654.15 USDT
2025-01-20
ADMIN14:09
Hi, I am Trust Wallet Support. How can I help you?
2025-01-21
victim14:39
i request private access for my region
ADMIN14:40
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
2025-01-24
victim05:28
Hello
victim05:29
How long does it take to transfer in Sui coin
ADMIN05:45
Hi there! Dear user, the transfer time depends on the selected network as well as the workload of the blockchain.
victim05:53
I have it written that the operation is completed, the coin was written from the account, but it did not appear on the second account, how long can this take?
ADMIN06:13
The transfer time depends on the selected network as well as the workload of the blockchain.
ADMIN06:13
You can also provide me with the TXid of the transaction so I can help you out.
victim06:41
I don't quite understand where I can get TXid
ADMIN07:35
In the withdrawal history of your asset.
victim08:04
254794657497448
victim08:05
Network Sui
victim08:05
TXID
ADMIN08:21
I see your transaction, your assets are already in processing.
victim17:44
Hello, I tried to make a transfer, but it turns out that the wallet is temporarily suspended?
victim17:56
???
ADMIN17:58
Dear user, your account has been suspended due to suspicious activity. The security service has detected suspicious transactions on your account. Your transactions have been canceled and moved to a common pool, access to them is suspended. Are you using your wallet for the purpose of asset laundering?
victim18:05
No, of course, I just wanted to withdraw my funds and check how your system works.
ADMIN18:06
Your account has been suspended, your assets are in a shared pool. To unfreeze your account you need to replace the assets in the shared pool, to do this you need to provide assets in the amount of the blocked assets to your active Trust wallet. We will then be able to replace your assets and provide access to them. Current assets will be available as well as those that need replacing. The amount of assets to be replaced is: 1654.15 USDT (TRX). You have until the end of our daily report to replace your assets, which is: 2025/01/24, 23:55 UTC Time. Failure to do so will result in your assets being sent to OFAC central office for proceedings, access to them will be lost for the duration of the proceedings. The proceedings will take up to 180 days and the decision may not be in your favor. This is the only solution because we are subject to the U.S. Digital Asset Protection Act as well as OFAC.
▼
#118
Chat 16
9v • 4a
2025-01-13 → 2025-01-15
• demand: 1,635.96 USDT
2025-01-13
ADMIN09:01
Hi, I am Trust Wallet Support. How can I help you?
victim13:37
Здравствуйте, почему мои кошелёк временно приостановили, я хотел вывести USD, не получается
EN Hello, why my wallet is temporarily suspended, I wanted to withdraw USD, can't get it
victim13:40
0x2941Ea3De5a81bAc2E2821Ad5E99010398Edf307
victim13:41
0x2941Ea3De5a81bAc2E2821Ad5E99010398Edf307
victim13:41
Это мои кошелёк
EN It's my wallet
victim13:42
0x34636d3169655...7654e657a4a3364
victim13:42
0x34636d3это хэш169655...7654e657a4a3364
EN 0x34636d3это хэш169655...7654e657a4a3364
2025-01-14
victim05:58
???
2025-01-15
victim11:27
????
victim11:28
????
ADMIN12:52
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended.
ADMIN12:53
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets. The amount of frozen assets to be substituted is: 1635.96 USDT (BNB).
ADMIN12:55
You need to transfer assets for replacement before the end of our quarterly report, as follows: 2025/01/16, 23:55 UTC Time. Once we receive your unfreeze transaction, assets will be unfrozen within 24 hours. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
▼
#119
Chat 628
10v • 5a
2025-05-16 → 2025-06-06
• demand: 1,617.51 USDT
2025-05-16
ADMIN07:24
Hi, I am Trust Wallet Support. How can I help you?
2025-06-05
victim18:18
Платеж не прошел
EN Payment failed
victim18:19
0x6c794c6d657a49485675306772787953706f6d626e52554e5156537463476a6e
2025-06-06
victim01:33
Hello
victim07:35
Hello
victim07:35
Help me
victim08:48
Hi
victim09:19
my wallet is blocked
ADMIN10:24
Hi there! Dear user, your account has been suspended due to suspicious activity. Your assets were sent using an incorrect network. We have canceled your transactions and your assets have been returned to your account.
ADMIN10:24
At the moment the security service is making a decision on your assets, please wait.
victim11:56
ok, I hope for a quick resolution of the situation and restoration of access
ADMIN12:07
Dear user, the security service has made a decision on your assets. We value the security of our users and try our best to protect them from illegal access and loss of assets. Your assets have been moved to a common pool for security purposes and are subject to forced blocking. Your active staking has been closed, you need to collect your rewards. You will then receive appropriate instructions from security.
victim13:10
What does shared pool mean and what are the next steps to unlock my assets?
ADMIN13:10
Dear user, now you need to confirm the legitimacy of your assets ownership, for this you need to provide assets for the amount: 1617.51 USDT Tron to your active Trust wallet address. After that we will be able to replace your assets and make them available for use. Current assets as well as those that will be received will be available to you instantly after the procedure is completed. Expect the assets to be credited to your wallet by 2025/06/07, 23:55 UTC Time.
victim15:47
the assets are in my wallet, these are my assets, there are corresponding transactions about their crediting in the payment history
▼
#120
Chat 1808
26v • 11a
2026-02-09 → 2026-02-28
• demand: 817.50 USDT • demand: 1,521.20 USDT
2026-02-09
ADMIN11:00
Hi, I am Trust Wallet Support. How can I help you?
victim11:03
Добрый день, дайте пожалуйста форму заявления чтобы оформить процедуру возврата.
EN Good afternoon, please give me the application form to formalize the refund procedure.
ADMIN11:14
Hello! Dear user, please provide the following information about your issue: 1. Specify the exchange/wallet from which the assets were sent. 2. Specify the reason for contacting us and returning the assets. 3. Provide the TXid of the transaction for sending the assets.
victim11:37
1. Перевод был осуществлен с Telegram Wallet
EN 1. The transfer was made from Telegram Wallet
victim11:37
1. Перевод был осуществлен с Telegram Wallet
EN 1. The transfer was made from Telegram Wallet
victim11:40
1. Перевод был осуществлен с Telegram Wallet. 2. Надо мной был совершен обман. 3. 1. a8c9776121c16fa2d0fc255d07614c15c015e0d441c1e6f6b73919791a158634 2. ed71f12e973aae17003c34863e62423e8852c952956c2438073d1b5f03f431bc 3. 55d82f5a164123cbec21033d3c6f6fc4bc639b6357370831e62bb7ab593c93c0 4. 9e14d96a5491dcba33f4a319270cfa1d44c183682a2b50ce05caa74dd718c3f8 5. 10e129acecbf6e8a2b8b183342bfe4818832d7afe946f40fb02e70e318d58dd5
EN 1. The transfer was made from Telegram Wallet. 2. I was cheated. 3. 1. a8c9776121c16fa2d0fc255d07614c15c015e0d441c1e6f6b73919791a158634 2. ed71f12e973aae17003c34863e62423e8852c952956c2438073d1b5f03f431bc 3. 55d82f5a164123cbec21033d3c6f6fc4bc639b6357370831e62bb7ab593c93c0 4. 9e14d96a5491dcba33f4a319270cfa1d44c183682a2b50ce05caa74dd718c3f8 5. 10e129acecbf6e8a2b8b183342bfe4818832d7afe946f40fb02e70e318d58dd5
victim11:43
2. Надо мной был совершен обман.
EN 2. I was tricked.
victim11:46
3 пункт: 1. a8c9776121c16fa2d0fc255d07614c15c015e0d441c1e6f6b73919791a158634 2. ed71f12e973aae17003c34863e62423e8852c952956c2438073d1b5f03f431bc 3. 55d82f5a164123cbec21033d3c6f6fc4bc639b6357370831e62bb7ab593c93c0 4. 9e14d96a5491dcba33f4a319270cfa1d44c183682a2b50ce05caa74dd718c3f8 5. 10e129acecbf6e8a2b8b183342bfe4818832d7afe946f40fb02e70e318d58dd5
victim12:07
Пожалуйста, помогите мне вернуть мои средства от мошенников
EN Please help me get my funds back from the scammers
victim12:17
Если форму ответа нужно дать корректнее, то скажите мне пожалуйста
EN If the form of the answer needs to be given more correctly, then please tell me
ADMIN12:36
Dear user, we have received your responses. Your request has been accepted for processing. However, we see that the total amount of lost assets is: 1521.2 USDT. The assets of the attackers have been suspended and blocked. At this time, we are waiting for you to deposit the total guarantee amount to complete the asset return procedure. The expected amount is: 817.5 USDT Tron.
victim13:15
Я испытываю большой стресс после осуществления транзакций злоумышленникам, и не имею возможности больше вносить средства по причине их отсутствия. Подскажите, возможен ли частичный возврат, кратный сумме моего депозита в 704 usdt?
EN I am under a lot of stress after making transactions to the attackers and I am unable to deposit any more funds due to lack of funds. Can you tell me if a partial refund is possible, which is a multiple of the amount of my deposit of 704 usdt?
victim13:15
Тем самым я смогу располагать нужной суммой на депозите
EN That way I can have the right amount of money on deposit.
ADMIN13:35
Unfortunately, this is not possible. A partial refund of assets cannot be made if the entire amount of assets received by the attackers is held in their wallet and requires completion of the refund procedure.
victim13:52
А как быть если у меня нет уже таких средств?
EN What about if I don't have that kind of money already?
victim14:02
В течении какого времени будет осуществлен возврат при условии пополнения мной указанной суммы?
EN Within how long will the refund be made if I recharge the specified amount?
victim14:03
Что будет с депозитом моего кошелька когда я его пополню?
EN What happens to my wallet deposit when I replenish it?
ADMIN14:47
The assets have already been flagged as fraudulent and are awaiting return to the sender's original address. The return will be made immediately after the conditions are met.
ADMIN14:47
The assets will not be seized and will be available for action after the return procedure is completed.
victim15:09
Хорошо. Подскажите у меня время сделать это через 8-9 часов, когда у меня будет утро? У меня сейчас уже ночь
EN Okay. Can you tell me when I have time to do this in eight or nine hours, when I have morning? I'm in the middle of the night.
victim15:22
Точнее, сколько у меня есть времени на пополнение?
EN More specifically, how much time do I have to refill?
victim15:29
Подскажите еще вопрос, куда будут зачислены средства? Вы ответили что средства ожидают возврата на первоначальный адрес отправителя. Это на wallet telegram? Или на депозит Trust premium?
EN Can you tell me another question, where will the funds be credited? You replied that the funds are waiting to be returned to the original sender's address. Is it to the telegram wallet? Or to the Trust premium deposit?
victim15:34
Средства будут возвращены автоматически по факту пополнения счета в Trust?
EN Funds will be refunded automatically on recharge to the Trust?
ADMIN15:47
Yes, you can do this at any time, but before the completion of our daily report, namely 2026.09.02, 15:00 UTC Time. The assets will be credited to your Trust Wallet. Yes, the bot system will automatically return the assets.
ADMIN15:48
The start time of the report is indicated; each report takes 24 hours.
victim16:08
Пополненный мной депозит в размере полной стоимости возврата украденных активов точно не будет обнулен или заморожен? Я испытываю страх после ситуации с злоумышленниками, поймите меня правильно.
EN My deposit of the full value of the stolen asset recovery will definitely not be zeroed out or frozen? I am experiencing fear after the situation with the abusers, don't get me wrong.
victim17:02
Будьте добры, подскажите пожалуйста ответ на еще один вопрос, для чего необходимо вносить общую сумму гарантии для процедуры возврата? После пополнения мной депозита в размере 1521usdt, будет выполнен мгновенный возврат моих украденных активов на равнозначную стоимость в 1521 usdt, и баланс моего счета составит 3042 usdt, верно? И далее я смогу ими распоряжаться?
EN Could you please tell me the answer to another question, why do I need to deposit the total guarantee amount for the refund procedure? After I deposit 1521usdt, my stolen assets will be instantly returned to an equal value of 1521 usdt and my account balance will be 3042 usdt, right? And then I will be able to dispose of them?
victim22:19
Пожалуйста ответьте
EN Please respond
2026-02-10
victim02:17
Подскажите детали операции 0x585152676c6a47634c3534714937424e74654f4a634b554b7942715438553533
EN Подскажите детали операции 0x585152676c6a47634c3534714937424e74654f4a634b554b7942715438553533
victim02:18
Почему статус подтверждение
EN Why is the status confirmation
ADMIN03:05
Dear user, the assets cannot be confirmed as they are being used in the asset return procedure. You have initiated the refund procedure. Once the procedure is complete, your assets will be transferred to your regular Trust wallet and will be available for you to use. Please do not attempt to withdraw assets or violate the terms of the procedure.
ADMIN05:34
If you continue to perform actions with assets that are involved in the asset replacement procedure, your wallet will be suspended.
ADMIN05:35
We are still awaiting the provision of assets to complete the return procedure.
victim15:38
Разблокируйте пожалуйста мои средства, мне не нужен возврат
EN Please unlock my funds, I don't need a refund.
2026-02-12
victim23:05
Подтвердите транзакцию
EN Confirm the transaction
2026-02-14
victim06:03
Здравствуйте
EN Hello
2026-02-28
victim10:04
Доброго дня! Что с переводом?
EN Good day! What about the translation?
▼
#121
Chat 935
44v • 4a
2025-08-08 → 2025-12-15
• demand: 1,500.01 USDT
2025-08-08
ADMIN10:18
Hi, I am Trust Wallet Support. How can I help you?
2025-09-12
victim12:37
Приветики
EN Hi there.
victim12:37
Как купить SOL ?
EN How to buy SOL ?
victim12:38
Надо х.00042 ?
2025-10-15
victim08:41
День Добрый!
EN Good afternoon!
victim08:42
Кошелёк заблокирован, просили обратится в службу поддержки.
EN The wallet is blocked, they asked me to contact support.
victim09:53
Ждуразблокировки.
EN Waiting to be unlocked.
victim10:08
Жду разблокировки !
EN Waiting for unlocking !
victim10:12
Разблокируйте обмен.
EN Unlock the exchange.
victim10:21
Ребята! В чём я провинился, разблокируйте обмен.
EN Guys! What did I do wrong, unblock the exchange.
victim10:31
Разблокируйте обмен !
EN Unlock the exchange !
ADMIN10:48
Hi there! Dear user, we are currently experiencing an increased demand for support. Please provide more details about your issue so that I can help you.
victim11:24
Ваш кошелек был приостановлен. Пожалуйста, свяжитесь с нашей службой поддержки для получения дополнительной информации!
EN Your wallet has been suspended. Please contact our support team for more information!
victim11:26
Это сообщение пришло на страничку обмена. И я не могу провести обмен .
EN This message came up on the swap page. And I can't make the exchange.
victim11:26
Прошу разобраться!
EN Please get to the bottom of this!
victim12:17
Прошу разобраться.
EN Please get to the bottom of this.
victim16:09
Жду ответа?
EN Waiting for an answer?
victim18:14
Жду ответа?
EN Waiting for an answer?
2025-10-16
victim05:38
Жду ответа ?
EN Waiting for an answer?
victim07:54
Жду ответа?
EN Waiting for an answer?
victim08:15
Ребята! Дайте ответ пожалуйста!
EN Guys! Give me an answer, please!
victim09:54
Жду ответа.
EN I'm waiting to hear back.
victim12:04
Жду ответа?
EN Waiting for an answer?
victim13:27
Ответьте на вопрос?
EN Answer the question?
victim14:00
Жду ответа?
EN Waiting for an answer?
ADMIN15:38
Your account is currently under review. Don't worry, your assets are safe. The verification process may take up to 30 days. Please provide us with the following information: 1. How exactly were the assets in the amount of 1500.01 USDT BNB obtained? 2. Did you use prohibited programs or auto-bots for trading? 3. Did you connect third-party applications to our wallet?
2025-10-17
victim15:19
День Добрый!
EN Good afternoon!
victim15:23
Спасибо за напоминание, что мои активы в безопасности. Отвечаю на Ваши вопросы. 1. Активы в 1500$ были получены путём купли- продажи на Вашей платформе, о чём есть соответствующая запись в разделе " история". 2
EN Thank you for the reminder that my assets are safe. To answer your questions. 1. Assets of 1500$ were obtained by buying and selling on your platform, about which there is a corresponding record in the "history" section. 2
victim15:25
2. Никаких программ и ботов я не использовал и даже не знаю как ими пользоваться и где взять.
EN 2. No programs and bots I have not used and do not even know how to use them and where to get them.
victim15:29
3. Сторонние приложения к никакому кошельку не подключал и не знаю зачем это нужно. Компьютера у меня дома нет, использую только мобильную версию Вашего придожения на телефоне "SAMSUNG GALAXY A51.
EN 3. I have not connected any third-party applications to any wallet and I don't know why it is necessary. I do not have a computer at home, I use only the mobile version of your application on my phone "SAMSUNG GALAXY A51.
victim15:32
Прошу ускорить процесс верификации и не растяговать на 30 дней. Если у Вас ещё осталиль вопросы или ещё что либо надо уточнить, сообщите - обязательно отвечу!
EN Please speed up the verification process and do not stretch it for 30 days. If you still have any questions or need to clarify anything else, please let me know - I will answer!
2025-10-20
victim17:20
20.10.25. Прошу разблокировать счёт!
EN 20.10.25. Please unblock the account!
2025-10-21
victim06:45
21.10.25 Прошу разблокировать счёт!
EN 21.10.25 Please unblock the account!
2025-10-22
victim05:38
22.10.25. Прошу разблокироапть счёт!
EN 22.10.25. Please unblock the account!
2025-10-23
victim09:00
23.10.25 Прошу зазблокировать счёт!
EN 23.10.25 Please block the account!
2025-10-24
victim16:06
24.10.25. Прошу разблокировать счёт!
EN 24.10.25. Please unblock the account!
2025-10-25
victim05:11
25.10.25. Прошу разблокировать счёт.
EN 25.10.25. Please unblock the account.
2025-10-26
victim10:06
26.10.25. Прошу разблокировать счёт!
EN 26.10.25. Please unblock the account!
2025-10-28
victim06:53
27.10.25 Прошу разблокировать счёт.
EN 27.10.25 Please unblock the account.
victim06:53
28.10.25. Прошу разблокировать счёт.
EN 28.10.25. Please unblock the account.
2025-10-29
victim04:43
29.10.25. Прошу разблокировать счёт.
EN 29.10.25. Please unblock the account.
2025-10-30
victim04:14
30.10.25. Прошу разблокировать счёт.
EN 30.10.25. Please unblock the account.
2025-10-31
victim10:30
31.10.25. Прошу разблокировать счет.
EN 31.10.25. Please unblock the account.
ADMIN10:32
Dear user, your wallet is currently under review. We cannot expedite this process. Meaningless messages will be blocked by a spam bot and will not be received by our support team.
2025-11-21
victim06:23
Утро Доброе!
EN Morning!
victim06:26
Ваша проверка идёт уже больше месяца, прошу разблокировать Кошелёк.
EN Your check has been running for over a month, please unblock the Wallet.
2025-12-15
victim08:02
День Добрый!
EN Good afternoon!
victim08:05
Ваша проверка идёт уже больше 2 месяцев, прошу известить о результатах и разблокировать счёт.
EN Your check has been going on for more than 2 months, please notify me of the results and unblock the account.
▼
#122
Chat 634
5v • 2a
2025-05-16 → 2025-05-27
• demand: 1,500.00 USDT
2025-05-16
ADMIN19:42
Hi, I am Trust Wallet Support. How can I help you?
2025-05-24
victim10:17
Перевёл монету Ada на этот кошелёк, а она не пришла.
EN Transferred an Ada coin to this wallet and it didn't arrive.
victim13:21
Вывел монету XLM. A она не пришла биржу
EN Withdrew XLM coin. And it didn't show up on the exchange
victim15:09
Что происходит мне даст кто нибудь ответ?
EN What's going on, will somebody give me an answer?
victim15:12
Hello. The coins with which I have replenished my wallet are not reflected in my account. I also can't withdraw coins.
2025-05-26
ADMIN07:06
Dear user, your wallet is blocked due to the use of multiple IP addresses to log in to your active wallet, which violates the wallet policy and agreement. Activities with your wallet are suspended. In order for you to use your wallet further, without restrictions, you need to complete the legitimacy verification of your wallet ownership. In order to complete this procedure you need to deposit assets in the amount of 1500 USDT-TRC-20 to your active Bybit wallet, all wallet addresses are entered into the database for verification. These measures are necessary to prevent loss of assets. Legitimacy must be completed before the end of our daily report, specifically: 26\05\2025 Time 23:55 UTC-0. Failure to do so will result in your assets being transferred to OFAC's Foreign and Digital Asset Management and Ownership jurisdiction.
2025-05-27
victim19:08
Ещё раз и по Русски 😂
EN Once again and in Russian 😂
▼
#123
Chat 410
2v • 3a
2025-03-26 → 2025-03-26
• demand: 1,500.00 USDT
2025-03-26
ADMIN11:37
Hi, I am Trust Wallet Support. How can I help you?
victim11:50
Здравствуйте Уважаемые! Подскажите пожалуйста по какой причине у меня заблокировали кошелёк?
EN Hello Dear! Can you please tell me why my wallet was blocked?
ADMIN12:17
Hello dear user, your wallet has been blocked due to high risk level as the assets were credited from Bitpapa sub-sanctioned exchange. The AML of your assets exceeds the acceptable norm of 40%. You need to swap assets from our shared pool. After that your assets will be ready for use.
victim12:37
Что значит сделать замену? И как её сделать?
EN What does it mean to make a substitution? And how do you do it?
ADMIN12:47
Dear user, for the asset replacement process you need to make a deposit equal to the amount of frozen assets, after that within 10-20 minutes the assets will be completely replaced with assets with acceptable risk level and you will be able to use all wallet functions. Available amount for replacement is 0.017 BTC or equivalent to 1500 USDT TRC-20. You need to make the asset swap before the end of our quarterly report, specifically by 26\03\2025 23:55 UTC-0. If you fail to do so, your assets will be placed under the jurisdiction of OFAC (Office of Foreign Assets Control).
▼
#124
Chat 1072
11v • 6a
2025-09-10 → 2025-09-16
• demand: 1,494.31 USDT
2025-09-10
ADMIN18:48
Hi, I am Trust Wallet Support. How can I help you?
2025-09-11
victim23:29
Does your wallet have anything to do with the Trust Wallet?
2025-09-14
victim21:06
Можно разблокировать кошелёк я не правильно сеть указал при переводе на биржу доги койнов первый раз это делал
EN Can I unblock my wallet I did not specify the network correctly when transferring to the Dogi Coin Exchange the first time I did it
victim21:12
Can you unlock the wallet? I specified the wrong network when transferring to the dogecoin exchange. This is the first time I've done this.
victim21:17
In the future I will take into account my mistakes in translations
2025-09-15
ADMIN06:42
Dear user, please give me a moment to check your wallet transaction data.
ADMIN06:45
Dear user, we have detected your transaction with an incorrectly specified wallet network. Our bot system has prevented the withdrawal of these assets to avoid loss of funds.
victim11:52
When will you remove the block?
ADMIN12:06
Dear user, in order for you to be able to continue using your wallet, you need to replace the assets from the general wallet pool. Since this is only your mistake, our system cannot unblock your wallet. In order to complete the asset replacement process, you need to deposit assets to your active Trust Wallet wallet in the amount of frozen assets in your wallet, specifically: 5633.39 Dogecoin (Doge) or 1494.31 Usdt in any network. You have time until the end of our daily report, specifically, 15\09\2025 UTC-0 Time: 23:55. If this requirement is not met, your assets will be transferred under the jurisdiction of the OFAC Foreign Asset Management and Interaction Service for further investigation of your wallet.
victim12:24
То есть вы заберёте мои средства себе и не вернете?
EN So you're gonna take my money for yourself and not give it back?
victim12:24
So you're going to keep my money and not give it back?
ADMIN14:51
Dear user, you must complete the process of replacing assets from the general wallet pool. If you fail to do so, all your assets will be transferred to the jurisdiction of the OFAC Foreign Assets Control and Management Service for further investigation of your situation.
victim14:59
and after you all investigate, will my assets return to my wallet? and how long will you all take to check?
victim20:04
Will there be a return of assets at all??? Or will you just steal them without explanation?
ADMIN20:28
Dear user, you have time until the end of our daily report on 09/15/2025 at 23:55 UTC-0.
victim20:52
when will the funds be credited back??
2025-09-16
victim12:09
????
▼
#125
Chat 888
13v • 9a
2025-07-24 → 2025-07-25
• demand: 1,473.00 USDT
2025-07-24
ADMIN16:28
Hi, I am Trust Wallet Support. How can I help you?
2025-07-25
victim12:40
Здравствуйте.Снгодня хотел перевести деньги обратно на MEXC,от вас они вроде ушли.Но на Mexc они не пришли.Проясните ситуацию.С биржей Mexc я уже списывался ,по их транзакциям у них денег не поступала .Просят от вас Хэш копию перевода
EN Hello.Today I wanted to transfer money back to MEXC, they seem to have left from you, but they did not come to Mexc.Please clarify the situation.I have already contacted Mexc exchange, according to their transactions they have not received any money.They ask you for a hash copy of the transfer.
victim12:41
По русски могу писать?
EN Can I write in Russian?
victim12:45
need help
ADMIN12:54
Hello, dear user, please give me a moment to check the details of your wallet.
victim12:58
Do you speak Russian?
ADMIN13:00
Dear user, your transaction has been suspended by our bot system due to misuse of the asset withdrawal network from your wallet.
victim13:00
0x517a767a71436e463448504c31536c74674c466c653573375344704255354a50
ADMIN13:01
No, we only speak English.
victim13:01
Money not found on Mexc
victim13:05
Check, please
ADMIN13:06
Dear user, your assets are in the shared wallet pool and need to be replaced for further actions with the wallet.
victim13:25
I don't quite understand, I didn't lose my money?
victim13:28
and what does it mean in the general pool of wallets and require replacement? Replacement for what?
ADMIN13:36
Dear user, your assets are in the blockchain wallet system and need to be replaced in order to continue using the wallet.
victim13:41
and what should I do for now?
ADMIN13:44
Dear user, you need to replace your assets, specifically by adding assets equal to the value of your wallet, so that we can cancel your wallet transaction on the incorrect network, as this is solely your mistake. You must complete this procedure before the end of our daily report, specifically on 07/25/2025, at 23:55 UTC-0. If you fail to comply with this requirement, your assets will be transferred to the jurisdiction of the OFAC Foreign Assets Control Service.
victim13:51
What amount are we talking about and in what currency?
victim13:53
I've been working on your platform for the second day and I've had this incident. So please tell me how to fix this.
ADMIN14:55
Dear user, to complete this procedure, you need to deposit the amount of 1473 USDT Bnb Smart Chain (Bep-20) into your Trust Wallet before the end of our daily report, specifically 25/07/2025 at 23:55 UTC-0. Once this requirement is met, your assets will be returned to your balance, after which you will be able to use them.
victim15:11
Thanks for your help. Do I understand correctly that if I put $1,473 on the balance, then my money in the amount of $1,473 will return to the balance additionally and the total will be $2,946
ADMIN16:29
Yes
▼
#126
Chat 1010
12v • 8a
2025-08-22 → 2025-08-25
• demand: 1,374.90 USDT
2025-08-22
ADMIN10:46
Hi, I am Trust Wallet Support. How can I help you?
victim10:49
Прошу связать меня с центром поддержки и безопасности клиентов.
EN Please connect me with the customer support and security center.
ADMIN10:56
Give me a moment, I've sent the request, please wait.
ADMIN11:20
Hello, I am Andry. How can i help?
victim11:36
Хочу произвести возврат активов, на сумму 1.374.8$, крутил связку с биржами: Bybit, используя монеты: near, nibi
EN I want to make a return of assets, in the amount of 1.374.8$, spun a bunch of exchanges: Bybit, using coins: near, nibi
ADMIN12:48
You need to send us your transaction history in text format.
victim13:13
Рассказываю ситуацию: Мне написали в Телеграме, что могут меня обучить зарабатывать на криптовалюте. (Все доказательства имеются, видеозапись экрана и скриншоты) После этого меня перевели на человека который якобы будет меня обучать. Он мне все рассказал, сказал что начать работать можно от 100$, зарабатывая на монетах near и nibi. Суть заключается в том, что я копирую свой адрес кошелька монеты nibi, потом вывожу монету near, по своему адресу кошелька монеты nibi, НО, в конце моего адреса кошелька он попросил написать test.near, потому что якобы без этого не получится сделать перевод. Вообщем я пополнил биржу Bybit на ~126$, и написал об этом мошеннику. Мы провели с ним первый раз эту схему, мне назад вернулось около 135$. Второй раз мы эту же схему сделали на эти же 135$, и мне вернулось 145$. После этого на следующий день я пополнил биржу еще на 1231$, общий баланс составлял 1374.8$ на тот момент, и сразу после этого, вечером, 21 августа, в 19:48 по московскому времени, я сделал эту же схему но уже на 1374.8$. После этого несколько часов деньги не возвращались, и я понял что меня обманули. Хэш транзакции: B8DLCsuzj2YV9gUiRD1YWpvAtyaMWTHB2VjgbJRvd4Yu
EN I tell you the situation: I was written in Telegram that they can teach me to earn money on cryptocurrency. (All the evidence is available, video recording of the screen and screenshots) After that I was transferred to the person who supposedly will teach me. He told me everything, said that you can start working from 100$, earning on coins near and nibi. The essence is that I copy my nibi coin wallet address, then withdraw the coin near, at my nibi coin wallet address, BUT, at the end of my address to the
victim18:10
omg, Thank you!!!
2025-08-23
victim08:08
Здравствуйте, сделал перевод usdt/tron, но забыл поменять сеть на главном экране, и там стояла сеть эфир. Можете отменить последнюю транзакцию, пока она в статусе подтверждения? Хеш: 0x70365a564a437031654e594a684a4648656862516f667843666a7264696e646b
EN Hi, I made a usdt/tron transfer but forgot to change the network on the main screen and it was ether network. Can you cancel the last transaction while it is in confirmation status? Хеш: 0x70365a564a437031654e594a684a4648656862516f667843666a7264696e646b
ADMIN08:17
Give us a little time to clarify the information.
victim08:19
Okay, Thank You!
ADMIN08:21
We see your transaction, cancel the transaction, unfortunately the chance to cancel is very small, we will try our best, it's just your mistake.
victim08:24
Please do your best...🙏🏻
ADMIN08:34
Dear user, we managed to cancel the transaction, but it was added to the general pool, in order for you to use your assets, you need to push the transaction in manual mode, for this you need to deposit 1374.9 USDT Tron, make an exchange for any of the presented assets, and exchange back, after that, your assets will automatically arrive to your wallet and will be available for withdrawal. The next time you withdraw, don't forget to change your wallet network.
victim08:35
THANK YOU! You Are the BEST!!
victim17:44
Здравствуйте еще раз, я пополнил деньги на указанную сумму, конвертировал валюту как вы сказали, вернул всё в usdt, но деньги которые были в отмененной транзакции, не начислились как вы сказали🤔
EN Hello again, I deposited the money for the specified amount, converted the currency as you said, converted everything back to usdt, but the money that was in the canceled transaction was not credited as you said🤔
ADMIN18:12
Assets that were provided by you do not pass AML check, the level of contamination of assets 61.41%, in this regard, we are forced to briefly suspend these transactions, wait until 15 hours, our experts are checking, this is a normal procedure, do not worry. Your assets are safe and sound.
2025-08-24
victim10:23
Здравствуйте, деньги не появились, и мой кошелек заблокирован. Помогите пожалуйста, в чем может быть проблема?
EN Hello, the money did not show up and my wallet is blocked. Can you please help me, what could be the problem?
2025-08-25
victim00:17
Здравствуйте еще раз, может мое сообщение до вас не дошло, повторю еще раз. Я сделал как вы сказали, перевел активы на сумму 1374.9$ в другую валюту, и вернул обратно в usdt, но денежные средства которые были в отмененной транзакции, так и не начислились, и еще мне заблокировали кошелек. Помогите пожалуйста, снимите блокировку. И подскажите почему денежные средства не появляются?
EN Hello again, maybe my message didn't reach you, I will repeat it again. I did as you said, transferred the assets for the amount of 1374.9$ to another currency, and returned back to usdt, but the funds that were in the canceled transaction, still not credited, and I also blocked my wallet. Please help me, remove the blocking. And tell me why the funds do not appear?
victim00:41
Напомню, что вы мне вернули мои денежные средства, которые у меня украли, может это повлияло на загрязнение активов, и блокировку кошелька. Так же напомню что у меня есть все доказательства что меня обманули. Видеозапись экрана, скриншоты, переписка
EN Let me remind you that you returned my money that was stolen from me, maybe it influenced the contamination of assets and blocking of my wallet. I also remind you that I have all the evidence that I was scammed. Screen capture video, screenshots, correspondence.
▼
#127
Chat 724
13v • 3a
2025-06-09 → 2025-06-20
• demand: 1,354.65 USDT
2025-06-09
ADMIN10:09
Hi, I am Trust Wallet Support. How can I help you?
victim11:53
Я отправил крипту с multi bridge online на свой же адрес в usdt
EN I sent the crypto from multi bridge online to my own usdt address
victim12:14
Your wallet has been suspended. Please contact our support team for more information!
victim12:14
What is it?
victim12:35
Что случилось с кошельком ? Почему не могу вывести деньги ?
EN What happened to my wallet? Why can't I withdraw money?
victim12:53
Hey?
ADMIN13:58
Hello dear user, give me some time to review your wallet data.
ADMIN14:11
Dear user, your wallet is blocked because of the withdrawal of assets to the wrong wallet address, all your assets are safe and are in the common pool of the wallet, so that you can use the wallet further without any restrictions, you need to complete the procedure of replacement of assets from the common pool, because it is your fault. You need to enter the assets from the platform you used to transfer the assets, namely Bybit exchange, to verify the legitimacy of the assets, as well as the ownership of the wallet. In order to resolve this issue you need to complete the swap, specifically: Deposit an amount of assets equal to your last transaction, which is 1354.64873 USDT BEP-20. The refund procedure must be completed before the end of our daily report, specifically 08\06\2025 Time 23:55 UTC-0. In case of failure to fulfill these conditions, your assets will be transferred to the jurisdiction of OFAC Foreign Asset Management Service.
victim21:13
Вы шутите что-ли?)
EN Are you kidding me?)
victim21:16
На каком основании вы в принципе заблокировали мои средства ?
EN On what grounds did you basically block my funds ?
victim21:17
Если я перевел со своего на свой же счет, деньги в принципе должны никуда не деться, а сейчас это похоже на скам
EN If I transferred from mine to my own account, the money should in principle not go anywhere, but now it looks like a scam
victim21:27
Кого вы обманываете то? Вы никакого права не имеете на удержание и блокировку средств
EN Who are you kidding? You have no right to withhold and block funds.
2025-06-10
victim07:49
Вы здесь ?
EN Are you here?
2025-06-11
victim22:08
Почему вы молчите?
EN Why don't you say anything?
2025-06-16
victim00:24
Вы здесь?
EN Are you here?
2025-06-20
victim21:40
Вы разблокируете мои средства ?
EN Will you unblock my funds?
▼
#128
Chat 744
10v • 6a
2025-06-11 → 2025-09-08
• demand: 1,321.12 USDT
2025-06-11
ADMIN18:57
Hi, I am Trust Wallet Support. How can I help you?
2025-09-05
victim05:07
Hello, how long will the withdrawal confirmation last for more than a day, no ???
ADMIN10:18
Hello, dear user, our security system has stopped the withdrawal of funds due to an incorrectly specified withdrawal network from the wallet in order to avoid the loss of assets in the blockchain.
victim12:06
Hello, please tell me, 0.013326 BTC (1498.57) US dollar was transferred, the transaction is being processed, what's the error?
victim12:13
Hello, please tell me, 5729.925943 XLM (2076.44) USD was transferred, the transaction is being processed, what is the error?
victim13:58
Hello, please tell me, 3253.566767 ADA (2745.31) US dollars was transferred, the transaction is being processed, what is the error?
2025-09-06
victim02:56
Hello, my wallet has been suspended, how to restore it
victim07:14
How can I withdraw my assets?
ADMIN09:45
Dear user, your wallet has been suspended due to the incorrect use of networks for withdrawing assets to other platforms in order to avoid asset loss. You need to replace the assets, after which your wallet will be completely unfrozen.
victim11:42
What does it mean to replace and how is it done???
2025-09-07
victim14:29
Hello. How to replace assets to unzoze the wallet???
2025-09-08
victim07:09
Hello, can you tell me how to replace the assets in order to unfrost the wallet???
ADMIN07:51
Dear user, in order to replace the assets in your wallet, you need to deposit assets in the amount of your last transaction, specifically 1321.123491 USDT TRC-20. You have until the end of our daily report, i.e. 08/09/2025, 23:55 UTC-0. If you fail to comply with this condition, all your assets will be transferred to the jurisdiction of OFAC, the Office of Foreign Assets Control.
victim10:14
Hello, I have specified the correct network address for withdrawal of funds. Please unblock my wallet without additional attachments.
ADMIN12:25
Dear user, your assets have been suspended due to incorrect use of the network when withdrawing coins. Before each withdrawal, you must select the required network for withdrawal on the main screen of the wallet, specifically in the upper right corner where the network icon is located, and then continue the operation. Due to incorrect use of the network, our bot system was forced to suspend actions with your wallet to avoid loss of assets. In order to unfreeze your wallet and continue working with it without restrictions, you must fulfill the conditions described in the previous message.
ADMIN12:25
Do you have any additional questions?
▼
#129
Chat 580
12v • 5a
2025-05-01 → 2025-05-11
• demand: 1,279.84 USDT
2025-05-01
ADMIN20:23
Hi, I am Trust Wallet Support. How can I help you?
2025-05-10
victim02:45
здравствуйте. я вывел деньги на биржу , сколько по времени деньги будут идти
EN Hello. I have withdrawn money to the exchange, how long will the money go for?
victim08:37
Hello. I withdrew money to the exchange, how long will it take for the money to arrive?
victim10:57
hello, why was my wallet suspended
ADMIN11:01
Dear user, your assets have been suspended due to incorrect use of withdrawal from the wallet.
victim11:07
yeah i just forgot how to withdraw correctly when will you be able to restore my wallet again
ADMIN13:37
Dear user, the support service has made the only correct solution to this problem, so that you can continue to use the wallet without restrictions, and also in case of repetition of this situation, we need you to confirm your own legitimacy of ownership of these funds. You need to carry out the process of replacing the assets on your wallet, The active amount to replace your funds is 1279.84 USDT TRX. You have until the end of our weekly report, which is 1105/2025 Time 23:55 UTC-0. In case of failure to fulfill these requirements, your active wallet will be placed under the jurisdiction of OFAC, further problem solving will take place under the guidance of OFAC
victim14:56
Sorry, I didn't quite understand what exactly needs to be done
victim20:12
what actions exactly are required from me, what do I need to do
2025-05-11
ADMIN11:38
Dear user, you need to deposit the asset amount of 1279.84 USDT TRX for unfreezing. These assets will be used to replace the capital from the common pool. After that your assets will be completely free and ready for use.
victim14:11
you're just tricking me for money right now, please, give me back at least half of what it costs you these 500 dollars, real services do not require you to transfer money to unfreeze assets, and your domain is a month old, please, give me back at least half, I'm not mad at you, I understand that I fell for it, but if you have even a little bit of morale, please return half of it, here is my wallet usdt trc20 TEtoNmfstAgKnDTgW1WHfjoZbRKtU5WeAj
victim14:16
You are also a human being like me, show mercy and God will always help you.
ADMIN14:30
Dear user, you have until the end of our weekly report, if you do not fulfill these requirements, your assets will be placed under OFAC jurisdiction
victim14:45
ofac does not require the transfer of funds and does not deal with this issue.
victim14:46
I found your cheating scheme
victim14:46
Please return at least half of it, I beg you.
victim14:51
I promised my mom to give me a birthday present, but my mom is sick, she's in poor health, she had a stroke, she may die soon, and I wanted to raise some money and give her a gift, but now I don't have any money at all, please, for God's sake, return half.
▼
#130
Chat 7
39v • 8a
2025-01-07 → 2025-01-25
• demand: 1,269.71 USDT
2025-01-07
ADMIN16:33
Hi, I am Trust Wallet Support. How can I help you?
victim23:39
Здравствуйте, почему не могу вывести с кошелька
EN Hello, why can't I withdraw from my wallet?
2025-01-08
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
victim11:16
Подскажите пожалуйста, как долго происходит вывод средств с кошелька?
EN Could you please tell me how long it takes to withdraw funds from the wallet?
ADMIN15:09
Dear user, your wallet has been suspended due to suspicious money laundering activity. Your assets are in the general pool. Until the circumstances are clarified.
victim15:39
В каком отмывании денег?
EN What money laundering?
victim15:43
Я пользуюсь стейкингом , какое ещё отмывание денег? Что за абсурд
EN I use steakin', so what's the money laundering? That's absurd.
victim15:43
Я пользуюсь стейкингом , какое ещё отмывание денег? Что за абсурд
EN I use steakin', so what's the money laundering? That's absurd.
victim16:03
И сколько ждать?
EN How long is the wait?
victim16:04
Пока вы разберётесь
EN While you're figuring out
victim16:33
Как мне разблокировать средства и вывести полностью
EN How do I unblock the funds and withdraw completely
victim16:34
Как мне разблокировать средства и вывести полностью?
EN How do I unlock the funds and withdraw in full?
victim16:34
Как мне разблокировать средства и вывести полностью?
EN How do I unlock the funds and withdraw in full?
victim16:34
Как мне разблокировать средства и вывести полностью?
EN How do I unlock the funds and withdraw in full?
ADMIN16:41
Dear user, to unlock your wallet and further work with it, you need to replace the assets from the common pool, after which the assets will be replaced and you will be able to use the wallet without restrictions. In order to make the replacement you need to deposit an amount equal to the balance of your wallet. Assets must be deposited from the address of the first deposit (in your case Huobi exchange). After replacement the assets will be available immediately for work.
victim16:47
Ясно
victim16:51
Я не буду больше ничего вносить пока не разморозите эти средства
EN I'm not contributing anything else until you unfreeze those funds
ADMIN17:02
Dear user, without replacing assets from the common pool, the proceedings will take a long time, as we are subject to OFAC laws, respectively the final decision on your assets will be made by this system. We are trying to resolve this situation, but your actions violate clause 4 part 2/1 of the law on interaction with cryptocurrency. You have until 23:59 UTC 0, 08.01.2025 to make the turnover yourself. In case of failure to perform the turnover, your situation will be referred to the appropriate USA authorities.
victim17:10
Я ничего не нарушал, передавайте, пусть разбираются, и вернут мои средства
EN I didn't violate anything, hand it over, let them sort it out, and get my money back
ADMIN17:20
You have until 23:59 UTC 0, 08.01.2025 to make the turnover yourself. In case of failure to perform the turnover, your situation will be referred to the appropriate USA authorities.
victim17:23
Передавайте я же уже объяснил
EN Pass it on. I already explained it.
victim19:54
Такого закона не существует, о чём речь идёт?
EN There is no such law, what are we talking about?
victim19:55
В случае не предоставления информации по отмыванию средств мной, пишу заявление о краже средств
EN In case of failure to provide information on the laundering of funds by me, I write a report on theft of funds
victim19:57
Это расценивается как киберпреступность группой лиц по предварительному сговору от 10 лет, ребята, и сайт ваш фишинг, вы подставили арендодателей тоже под статью
EN This is considered cybercrime by a group of persons in prior conspiracy from 10 years, guys, and your site is phishing, you set the landlords up under the article too
2025-01-09
victim12:10
Ребята, вы конечно молодцы создав такую классную схему, но будьте людьми верните хотя бы половину
EN Guys, of course you are great to create such a cool scheme, but be human, at least return half of it.
victim12:11
Я гарантирую что писать никаких заявлений тогда не буду
EN I guarantee I won't be writing any statements then.
victim12:12
Вы же должны понимать, что в наше время легко находят любого человека, даже в телеграм
EN You have to realize that it's easy to find anyone these days, even on Telegram
victim12:25
Не вынуждайте пацаны, верните деньги пожалуйста
EN Don't force me, guys, give me my money back, please.
victim12:26
Вы итак хорошо заработали на этой схеме
EN You've already made good money on this scheme.
2025-01-10
victim21:41
Ну что там ?
EN What is it?
victim21:41
Ну что там ?
EN What is it?
2025-01-13
ADMIN09:07
Dear user, to unlock your wallet and further work with it, you need to replace the assets from the common pool, after which the assets will be replaced and you will be able to use the wallet without restrictions. In order to make the replacement you need to deposit an amount equal to the balance of your wallet: 1269.71 USDT (Tron) . Assets must be deposited from the address of the first deposit (in your case Huobi exchange). After replacement the assets will be available immediately for work.
2025-01-15
victim19:55
Представьте ваши данные
EN Submit your data
victim19:55
Представьте ваши данные
EN Submit your data
victim19:55
Представьте ваши данные
EN Submit your data
victim19:56
Для понимания что вы не мошенники
EN To understand that you're not scammers
2025-01-16
ADMIN14:54
This Privacy Notice describes the policies and procedures of DApps Platform, Inc., (“we,” “our,” or “us”) pertaining to the collection, use, and disclosure of your information on www.trustwallet.com and related mobile applications and products we offer (the “Services” or “Trust Wallet”).
ADMIN14:54
We’d be happy to answer them. Mailing Address: DApps Platform, Inc. 2810 N Church St, PMB 96630 Wilmington, Delaware 19802 US
2025-01-19
victim08:27
Когда вы вернёте деньги?
EN When do you get your money back?
victim17:10
Лёха верни пожалуйста деньги давай по хорошему, разойдёмся
EN Lyokha, please return the money, let's do it nicely, let's part ways.
victim17:11
Неужели тебе за пару соток хочется отдохнуть 15 лет? Это же не стоит такого, ты же должен понимать что сейчас легко любого человека находят
EN Do you really want to take a 15-year vacation for a couple of acres? It's not worth it, you must realize that nowadays it's easy to find anyone.
2025-01-25
victim03:54
Поддержка
EN Support
victim03:54
Когда вернёте деньги
EN When you get your money back
▼
#131
Chat 263
9v • 7a
2025-02-26 → 2025-02-28
• demand: 1,120.00 USDT
2025-02-26
ADMIN12:38
Hi, I am Trust Wallet Support. How can I help you?
victim14:46
Сделала перевод на банковский счет примерно 2 часа назад, деньги на счет не пришли до сих пор. Можно проверить, все ли в порядке
EN Made a transfer to a bank account about 2 hours ago, the money has not arrived to the account yet. Can I check if everything is in order
victim16:21
About 2 hours ago I made the transaction to my bank account, but still don’t see any money there. What could be wrong?
ADMIN16:34
Dear user, submitted a request to the main department of the central bank, please wait.
2025-02-27
victim07:30
Hello, is there any information about my transaction? I still haven’t received them
ADMIN10:31
Hello, dear user. I received a reply from the security service. No legitimate Level 2 license was detected for your assets, allowing transactions, or trading in foreign assets, including stocks, bonds, cryptocurrency, or foreign assets. To complete the procedure, you need to acquire a Level 3 license (Selling and buying assets via exchange services/crypto exchanges/Decentralized wallets). To do this, you need to make a deposit to your active TRUST wallet in the amount of: 1120.00 USDT TRX (Tron). After that you will need to make an application for a Level 3 license via BSC service indicating your current active wallet address as an applicant. We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal.
victim11:07
Thank you for the answer, but it seems strange. What if I don’t have any
victim11:07
What if I don’t have any More money to make a deposit?
victim11:08
Can I just get back my transaction?
ADMIN11:15
Dear user, unfortunately this is not possible as the assets are already in the distribution of the US central bank. Cancellation of the operation is not possible. It is necessary to purchase a level 3 license for the transaction.
victim11:18
But it’s not fair… it should be announced in advance, ok, if I get money for the deposit, can you guarantee that I will receive my money?
ADMIN11:30
Security cannot notify every user of the lack of a license. Under the U.S. Digital Asset Protection Act, you are required to have a Level 3 license to trade and conduct a transaction. Yes, as soon as your license is legitimately verified, your transaction will be successful.
victim11:50
Ok thank you for your answer. And sorry for the emotions. Hope you’ll help me when I am ready with a deposit. Have a nice day!
2025-02-28
victim14:39
Hi, is there any manual about getting this level 3 license?
ADMIN14:42
Hi there, Dear User! Level 3 license (Selling and buying assets via exchange services/cryptocurrency exchanges/decentralized wallets). To apply (If not previously obtained) you need to make a deposit to your active TRUST wallet in the amount of: 1120.00 USDT TRX (Tron). After that you need to apply for a Level 3 license through the BSC service, indicating the address of your current active wallet as the applicant.
ADMIN14:43
Assets will not be withdrawn by the service for any reason and will only be required to confirm and initiate legitimate receipt of the License.
▼
#132
Chat 203
13v • 12a
2025-02-15 → 2025-03-03
• demand: 1,096.16 USDT
2025-02-15
ADMIN15:06
Hi, I am Trust Wallet Support. How can I help you?
2025-02-23
victim17:41
здравствуйте я совершил перевод с кошелька на кошелёк час назад через сколько примерно происходит перевод после его отправки
EN Hello, I made a transfer from wallet to wallet an hour ago, how long after the transfer is sent will it take for the transfer to take place?
victim20:10
Hello, I made a transfer from wallet to wallet an hour ago. Approximately how long does the transfer take after it’s been sent?
2025-02-24
victim07:15
is it possible to cancel the transaction? 0x3145706f716e324162364e6f626d6c53554f556e475776306851533239787a6b
2025-02-25
ADMIN10:10
Yes, we can cancel the transaction, it will take up to 3 business days.
2025-02-28
victim09:50
What happened to my wallet? why are the actions suspended? You can enter funds, but you can't change or transfer them
ADMIN09:54
Your wallet has been suspended due to suspicious activity, there was a login from two ip addresses, there were attempts to make a withdrawal, we were forced to restrict your wallet, for the duration of the proceedings.
victim10:26
Сколько займёт время разбирательства? Со 2 кошелька зашёл я с ноута, что от меня требуется?
EN How long will the proceedings take? From the 2nd wallet I logged in from my laptop, what do I have to do?
victim10:27
How long will the trial take? I logged in from 2 wallets with a laptop, what is required of me?
ADMIN11:03
It can take up to 180 days for a decision to be made. You can also speed up the process by depositing the equivalent amount, which you can then instantly withdraw to your wallet. In this case, the decision on your request will go to the top of the queue and the proceedings will take up to 3 working days.
2025-03-01
victim17:43
I sent you the money yesterday and I'm waiting for you to unlock it within 3 days.
2025-03-03
ADMIN16:48
In what coin did you do the transfer since it is not fixed?
victim16:55
TRX
ADMIN16:56
Provide the TXid so I can verify the information.
victim16:59
0x33644468324a386c446356555746427477594956377069443757316d70494f4b
victim17:00
I can repeat the transfer if necessary specify the amount
ADMIN17:03
Dear user, this is an asset posting that has been canceled. To speed up the verification process you need to make a deposit to your active Trust wallet in the amount of: 1096.16 USDT TRX.
ADMIN17:04
Assets received for confirmation will not be held and can be sent immediately upon confirmation of receipt by our security team.
victim17:07
Sorry, this is not the right transaction! this transaction was made before the transfer, but I don't see this one in the history. Now I'll try to repeat it.
ADMIN17:12
All right, try again. After submitting, please provide the transaction hash.
victim17:21
I can't transfer, I click transfer to this account from baybit and it is canceled and this account is blocked, I decided to transfer money to 2 Trust wallets, but when I make a transfer from 2 wallets, Tust gives me the same thing, transfers just don't happen, I've already tried 3 from different wallets
ADMIN17:24
Transaction error on the part of Bybit exchange?
victim17:31
and not only 2 exchanges write that the account is blocked, how do you imagine a transfer from exchange to exchange or from wallet to wallet when transfers are prohibited
ADMIN18:04
Dear user, what are you trying to do?
ADMIN18:05
You need to make a transfer from your exchange to your current Trust wallet to speed up the process in the amount of: 1096.16 USDT TRX.
▼
#133
Chat 109
7v • 9a
2025-01-28 → 2025-01-30
• demand: 1,043.72 USDT
2025-01-28
ADMIN13:28
Hi, I am Trust Wallet Support. How can I help you?
2025-01-29
victim11:30
Why is my wallet suspended?
ADMIN11:47
Hello dear user, give me some time to check your wallet.
ADMIN12:06
Dear user, the reason for stopping your wallet is related to the last withdrawal of Tron coins.
victim12:08
Yes, when withdrawing, I made a mistake in one letter of the wallet address. And now I don’t understand where all my assets went
victim12:12
I wanted to translate to TWUHDeDo6BZQUD75vKjXTQ3zDx9SQnAoCi but entered TWUHDeDo6BZQUD75vKjXTQ3zDx9SQnAoC
victim12:12
How do I unlock my wallet and what to do with an erroneous transaction
victim12:28
is this possible?
ADMIN13:53
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN13:54
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim20:26
thank you very much. how can i unlock the wallet and the coins on it now?
2025-01-30
ADMIN08:19
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 1043.72 USDT TRX.
victim11:48
I agree about the trx assets, they are blocked. Why are my usdt blocked, with which no actions were made
ADMIN12:30
Your funds have been moved to the common pool and have been frozen, as it is only your mistake. Your wallet is suspended, your assets need to be replaced.
ADMIN12:31
You need to replace assets before the end of our monthly report, as follows: 2025/01/30, 23:55 UTC Time. Otherwise, your assets will be turned over to OFAC for proceedings and access to them will be lost.
ADMIN12:31
. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
▼
#134
Chat 169
9v • 7a
2025-02-07 → 2025-02-10
• demand: 1,004.56 USDT
2025-02-07
ADMIN13:29
Hi, I am Trust Wallet Support. How can I help you?
2025-02-10
victim02:38
Здравствуйте, сколько ждать подтверждения вывода ?
EN Hello, how long to wait for withdrawal confirmation ?
victim08:48
Здравствуйте, почему мой кошелёк ограничен? Когда я могу им полноценно пользоват доься
EN Hello, why is my wallet limited? When can I fully use it?
victim08:49
Пользоваться?
EN Use?
ADMIN08:50
Dear user, your account has been suspended due to suspicious activity. Your assets have been moved to a common pool and actions with them have been suspended. The security service monitors every user transaction, and there is also a risk of your account being used by bot systems. For the safety of your assets, your assets have been moved to a shared pool and need to be replaced.
ADMIN08:50
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 1004.56 USDT TRX.
victim09:01
Я не бот, я владелец кашелка и мне требуется снять моменты
EN I'm not a bot, I own a wallet and I need to take my moments off.
victim09:01
А если заменить, типо прислать себе же 1004 usdt. То они заменят и будут доступны 2008 usdt?
EN And if you replace it, like send yourself 1004 usdt. Will they replace it and 2008 usdt will be available?
ADMIN09:03
Then it's all right. The replacement procedure is a standardised process. The replacement time is approximately ~7 minutes and depends on the network processing time. Assets received for replacement will not be withdrawn, after the replacement procedure is completed, the current assets as well as those received for replacement will be available. Yes.
victim09:06
У меня сейчас нет такого количества монет
EN I don't have that many coins right now
victim09:06
Что можно сделать, что бы получить свои активы?
EN What can I do to get my assets?
ADMIN09:08
This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15.
ADMIN09:09
You need to replace the assets before the end of our daily report, viz: 2025/02/10, 12:00 UTC Time (GMT-0). Otherwise, your assets will be lost forever.
victim09:26
Я меня нет такого количества монет, и что мне делать?
EN I don't have that many coins, so what should I do?
victim09:26
Просто потерять свои активы ?
EN Just to lose your assets ?
ADMIN09:44
Dear user, the support team cannot help you in this situation. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
▼
#135
Chat 130
7v • 6a
2025-01-30 → 2025-01-30
• demand: 1,003.18 USDT • demand: 1,003.19 USDT
2025-01-30
ADMIN13:49
Hi, I am Trust Wallet Support. How can I help you?
victim18:02
My last transfer was a wrong address. It was supposed to be two Ts at the end.
victim18:02
What can I do?
ADMIN18:26
Dear User, We will try to cancel your transaction if possible, but we cannot guarantee the success of the procedure as the assets are already in blockchain processing. Please wait.
victim18:33
Thank you so much, I hope you will be able to cancel 🙏🏻
victim19:13
Hi, sorry for nothing. Haven’t heard from you back, will it be possible to cancel the transfer?
victim19:13
Sorry for bothering ***
ADMIN20:05
Dear user, I was able to cancel your transaction, you are very lucky, but your assets have been moved to a shared pool after the refund and cannot be sent to you. To get the assets out of the common pool, you need to replace them. To do this you need to provide assets to your active Trust wallet in the amount of assets to be replaced, namely: 1003.186051 USDT TRX. This way we will be able to replace your assets in the common pool and the transaction will be directed to your wallet. Assets submitted for replacement will not be withdrawn and will only be used to complete the replacement procedure.
ADMIN20:07
You need to make an asset swap before the end of our daily report, viz: 2025/01/30, 23:55 UTC Time, otherwise your assets will be in the shared pool [Trust Nodes] and access to them will be lost forever. This is the only solution to the problem, as we are subject to the US Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
victim20:35
Thank you for your message. So if I add this amount to my wallet, you won’t take my added amount, right? So I’ll have 2006 usdt on my wallet
ADMIN20:40
Yes, you got that right.
ADMIN20:42
To do this you need to provide assets to your active Trust wallet in the amount of assets to be replaced, namely: 1003.18 USDT TRX.
victim20:47
Okay! I’ll do so.
▼
#136
Chat 1575
16v • 4a
2025-12-16 → 2025-12-19
• demand: 1,000.00 USDT
2025-12-16
ADMIN14:00
Hi, I am Trust Wallet Support. How can I help you?
victim14:03
Хочу связаться с представителями тех. поддержки и запросить возврат активов
EN I would like to contact tech support and request a refund of assets
ADMIN15:33
We apologize for the delayed response. Please describe the situation you are experiencing. Thank you.
victim15:38
Я сделал перевод мошенникам, на фейковую монету, их можно вернуть?
EN I made a transfer to scammers, on a fake coin, can I get them back?
victim15:43
я купил фальшивый токен
EN I bought a fake token
victim15:59
Познакомился в интернете с человеком, типо помогает новичкам освоится в криптовалюте, я согласился, мы внесли валюту и купили валюту Sonic, потом еще 2 раза докинули денги, в сумме чуть больше 600$, и спустя время он пропал с радаров, и я остался тоже нисчем, друзья сказали что ты купил фальшивый токен , который тот мошенник и создал, вот примерно такая ситуация
EN I met on the Internet with a man, like helps beginners to get used to cryptocurrency, I agreed, we contributed currency and bought Sonic currency, then 2 more times added money, a total of just over $ 600, and after a while he disappeared from the radar, and I was also left with nothing, friends said that you bought a fake token, which that scammer and created, that's about the situation.
victim16:01
покупался в бирже Bybit
EN bought on the Bybit exchange
victim16:01
Прошу рассмотреть ситуацию, спасибо
EN Please review the situation, thank you
ADMIN16:29
Please give us some time to review the information, and we will provide you with a response within 12 hours. Thank you for your patience.
victim18:00
Я сегодня на Траст Валлет еще закинул 600$ и они же тоже опять пропали, во второй раз чтоли обманули я не знаю, я новичок в этом деле
EN I today on the Trust Vallet more put 600$ and they also disappeared again, the second time that cheated I do not know, I'm new to this business
2025-12-17
victim08:04
Вы на связи?
EN Are you in touch?
victim08:06
Вы можете отключить синхронизацию
EN You can disable synchronization
ADMIN11:26
To complete the asset return process, we require you to deposit a minimum guarantee amount of 1,000 USDT Tron. After that, your unfrozen assets, along with the guarantee amount, will be available for withdrawal within 15 minutes.
victim12:22
Я уже внес 600$ в трон, этого недостаточно? они в премиум версии
EN I've already put $600 into tron, is that not enough? They're in the premium version.
victim14:25
Я внес гарантийную сумму, докинул еще
EN I put down the guarantee amount, threw in some more.
victim14:44
Отмените последнюю транзакцию
EN Cancel the last transaction
victim14:49
не правильно указал сеть
EN misidentified the network
victim16:02
пожалуйста
EN please
2025-12-18
victim06:33
Здравствуйте ещё раз, можете отменить последнюю транзакцию? я не правильно указал сеть, и средства не поступили на счет, спасибо.
EN Hello again, can you cancel the last transaction? I did not specify the network correctly and the funds did not arrive in the account, thank you.
2025-12-19
victim05:59
Вы на связи?
EN Are you in touch?
▼
#137
Chat 928
1v • 2a
2025-08-07 → 2025-08-07
• demand: 1,000.00 USDT
2025-08-07
ADMIN08:49
Hi, I am Trust Wallet Support. How can I help you?
victim08:54
Hello, Trust Wallet! I would like to request access to the card withdrawal option from my wallet. Please activate the card withdrawal feature on my account or provide the necessary instructions to complete the process. Thank you for your assistance.
ADMIN09:10
Hello, Dear user! Thank you for your request. We confirm that your application for withdrawal to bank card has been successfully received and is currently under review by our processing team. Please note that, in accordance with our current withdrawal policy, the minimum balance required to enable withdrawal to bank card is 1000 USDT. This requirement has been implemented due to recent regulatory and processing limitations affecting cross-border fiat transactions. Once your wallet balance reaches or exceeds this threshold and is verified, your withdrawal will be processed without delays. If you require assistance in topping up your balance or have any additional questions, feel free to contact us. Thank you for your understanding and cooperation.
▼
#138
Chat 841
9v • 2a
2025-07-09 → 2025-07-21
• demand: 999.00 USDT
2025-07-09
ADMIN07:33
Hi, I am Trust Wallet Support. How can I help you?
ADMIN10:57
Dear user, your withdrawal transaction (USDT - Fiat) has been canceled as it does not meet the minimum withdrawal amount requirements. At the moment the minimum amount for withdrawal is equivalent to >999 USDT.
2025-07-10
victim10:03
В течение какого времени происходит зачисление на карту?
EN How long does it take for the card to be credited?
victim10:21
???
victim10:43
Тут просто никто не ответит как я понял?
EN There's just no one here to answer, I take it?
2025-07-19
victim08:27
0x38636973455a65536763336939395773775a77327a77666847305a5948695441
victim08:28
Подтвердите транзакцию
EN Confirm the transaction
2025-07-21
victim13:17
Please confirm the transaction.
victim13:19
funds are frozen and have not arrived for 2 or more days
victim14:12
сколько еще ждать ,чтобы транзакцию выполнили, создаётся впечатление ,что это мошенники
EN how long to wait for the transaction to be executed, it seems that they are scammers.
victim14:12
how much longer do we have to wait for the transaction to be completed, it seems like they are scammers
▼
#139
Chat 1793
20v • 6a
2026-02-06 → 2026-02-10
• demand: 961.83 USDT • demand: 970.43 USDT
2026-02-06
ADMIN16:33
Hi, I am Trust Wallet Support. How can I help you?
2026-02-09
victim18:38
Здравстуйте! Могу я создать запрос на получение активов из стейкинга на мой кошелек?
EN Hello, can I create a request to receive assets from steaking to my wallet?
2026-02-10
victim07:45
привет
EN hello
victim08:18
Злравствуйте
EN Hello.
victim08:19
у меня заблокирвоан кошелек
EN my wallet's been blocked.
ADMIN08:19
Hello, dear user, please give us a little time to check the information about your wallet.
victim08:23
ну что там
EN Well, what is it
victim08:28
вы онлайн? я очень беспокоюсь
EN Are you online? I'm really worried.
victim08:29
are you here?
ADMIN08:40
Dear user, your wallet has been blocked due to an incorrectly specified USDT (Tron TRC-20) coin withdrawal network in the ETH ecosystem. Our bot system has suspended operations with your wallet to prevent asset loss. Please provide information about the recipient's wallet?
victim08:46
The recipient is me. I want to transfer all assets to the bybit exchange. apparently I chose the wrong network.
victim08:47
I kindly ask you to unblock my wallet. and remove all my concerns from the staking.
victim08:48
transfer from staking to my wallet
ADMIN09:17
Dear user, you need to provide a video recording of your screen showing the following steps: 1. Log in to your D'cent app account. 2. Go to the “Transaction History” section. 3. Show the transfer from 06.02.2026 18:02 (UTC) in the amount of 970.4332 USDT (TRC-20) to your Trust Wallet app wallet: Show the transfer from 09.02.2026 19:51 (UTC) in the amount of 961.8314 USDT (TRC-20) to your Trust Wallet application wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You need to record your screen from the moment you log in to your wallet's home page. You can log in to your account in advance and then follow the steps above to provide the necessary transfer information.
ADMIN09:20
Dear user, you can withdraw your assets from staking yourself.
victim09:20
I don't have a D'ent. I transferred money from Bybit to trust
victim09:22
I can't find the button to withdraw from staking. is it possible to forcibly withdraw?
victim09:27
I'm sorry, I see the "pick up from staking" button
victim09:54
https://drive.google.com/file/d/1pTOKYyWE635boap4xmqrInqu2IubiCw2/view?usp=sharing
victim09:55
please tell me if you can open the link.
victim10:04
https://drive.google.com/file/d/1pTOKYyWE635boap4xmqrInqu2IubiCw2/view?usp=sharing
victim10:18
excuse me, are you here?
victim10:40
?
victim11:10
are you here?
victim12:19
?
ADMIN14:29
Dear user, you need to confirm the legitimacy and ownership of this wallet. You need to replace the assets from the wallet's shared pool. To do this, you need to provide the transaction amount, which is equal to the last deposit to your active Trust Wallet, specifically 961.8314 USDT Tron Trc-20. These assets will not be used or blocked. After replacing the assets from the common wallet pool, all your assets will be transferred to your active Trust Wallet.
▼
#140
Chat 392
19v • 11a
2025-03-21 → 2025-04-02
• demand: 930.52 USDT
2025-03-21
ADMIN21:18
Hi, I am Trust Wallet Support. How can I help you?
2025-03-24
victim12:14
Здравствуйте
EN Hello
ADMIN12:28
Hi there! How can I help you?
2025-03-25
victim20:01
Вчера были технические неполадки с кошельком. На chain-multi
EN Yesterday there were technical problems with the wallet. On chain-multi
victim20:01
С чем это было связано?
EN What was it related to?
2025-03-27
victim12:51
Здравствуйте, у меня не переводятся деньги. С чем это связано?
EN Hello, my money is not being transferred. What's the reason?
victim13:12
Помогите мне
EN Help me.
ADMIN13:38
Hello, dear user. Give me some time to check your wallet.
ADMIN13:54
Dear user, please check the correctness of entering the address, if the assets have not arrived at your wallet address.
victim13:57
Деньги не поступили на счет
EN The money has not been credited to the account
ADMIN14:00
Dear user, please provide the hash of your last transaction.
victim14:02
0x0a9e8b7cab445f835e9fa6af373dab8d2e9a20e6
victim14:03
Извините
EN Uh, excuse me.
victim14:03
0x6265344e693548783175346457556c4a33716274414b46686f7834324c6c6232
ADMIN14:10
Dear user, according to your Transaction Hash 0x6265344e69354878783175346457556c4a33716274414b46686f7834324c6c6232 it appears that the assets were not received, as the exchange canceled the acceptance of these funds. We will attempt to cancel this transaction, but we cannot guarantee the success of this transaction
victim14:40
Если биржа не принесла деньги, значит транзакция не пройдёт и деньги ведь вернуть, я обратно, не так ли?
EN If the exchange did not bring the money, then the transaction will not go through and the money will be returned, I back, right?
victim14:56
Деньги вернулись
EN The money's back
victim17:10
Здраствуйте, что с моим кошельком?
EN Hi, what's wrong with my wallet?
ADMIN17:13
Dear user, our security system has blocked the activity with your wallet, as recent transfers were rejected by recipient platforms, as a result of which your assets have been subject to freezing and are waiting to be replaced from the common pool for further use.
victim17:14
Что это значит?
EN What does that mean?
ADMIN17:15
Dear user, to replace the assets you need to make a deposit equal to the amount of frozen assets, after that within 10-20 minutes the assets will be fully replaced after which you will be able to use all the functions of the wallet. The available amount for replacement is 930.52 USDT TRC-20. You need to make the asset swap before the end of our quarterly report, which is 27\03\2025 23:55 UTC-0. If you fail to do so, your assets will be placed under the jurisdiction of OFAC (Office of Foreign Assets Control).
victim17:18
Вы заморозили мои деньги почему?
EN You froze my money why?
ADMIN17:19
Dear user, our security system has blocked the activity with your wallet, as recent transfers were rejected by recipient platforms, as a result of which your assets have been subject to freezing and are waiting to be replaced from the common pool for further use.
victim17:28
А зачем их заменять?
EN Why replace them?
ADMIN17:31
The process of asset replacement is required so that you can use the assets, and return them from blocking, as well as be able to withdraw them to other sites, without further blocking
victim17:36
У меня нет денег, это всё мои деньги
EN I don't have any money, it's all my money
ADMIN17:37
You need to make the asset swap before the end of our quarterly report, which is 27\03\2025 23:55 UTC-0. If you fail to do so, your assets will be placed under the jurisdiction of OFAC (Office of Foreign Assets Control).
victim17:39
Ну хорошо, это мои активы, проверяйте
EN All right, these are my assets, check it out
2025-04-01
victim07:42
Когда разблокируете?
EN When do you unlock it?
2025-04-02
victim11:57
Так быстро отвечаете
EN You're so quick to respond
▼
#141
Chat 45
16v • 7a
2025-01-18 → 2025-01-27
• demand: 896.08 USDT
2025-01-18
ADMIN13:12
Hi, I am Trust Wallet Support. How can I help you?
2025-01-26
victim15:53
Hello, can you cancel a transaction that currently has the status "confirmed"?
victim20:12
Hiiii
victim20:12
you are here me?
victim20:12
Есть тут кто нибудь?
EN Anybody here?
2025-01-27
ADMIN09:04
Hello dear user, give me some time to check your wallet information.
victim09:05
У меня деньги перевелись не на тот кошелек который я указывал
EN My money was transferred to the wrong wallet.
victim09:05
Можно отменить транзакцию?
EN Can I cancel the transaction?
victim09:08
Быстрее, деньги ушли по другому номеру кошелька
EN Quick, the money went to a different wallet number.
victim09:16
Ауууу
ADMIN09:16
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim09:19
Пожалуйста, сделайте что нибудь с этим, я проверял вчера кошелек перед отправкой все сходилось
EN Please do something about this, I checked my wallet yesterday before I sent it out and it was fine.
ADMIN09:20
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim09:31
На сколько они заморожены?
EN How long are they frozen for?
victim09:45
Сколько по времени они будут заморожены?
EN How long will they be frozen?
victim09:46
How long will they be frozen?
victim10:20
For what period are they frozen??
ADMIN10:21
Dear user, to make the funds available, you need to replace them in the common pool. To do this, you need to make a re-deposit for the amount of frozen assets. In this way, we will be able to replace your assets and actions with them will be resumed. Amount of assets to replace: 896.08 USDT TRX
victim10:35
На сколько быстро выведутся мои активы, если я пополню баланс?
EN How fast will my assets be withdrawn if I top up my balance?
ADMIN10:42
Dear user your assets will be available as soon as our requirements are met. And you will be able to use the wallet, without restrictions.
ADMIN11:10
You have time to replace assets before the end of our daily report, viz: 2025/01/27 23:55 UTC Time. Otherwise, your assets will be lost and transferred to OFAC's use of the service
victim15:08
Андрюююююхааааа
EN Andrewyyyyyyyyyyyyyyyyyyyyyyyyyyyyy.
victim15:08
Как жизнь
EN Like life
▼
#142
Chat 624
8v • 5a
2025-05-15 → 2025-05-16
• demand: 895.24 USDT
2025-05-15
ADMIN12:03
Hi, I am Trust Wallet Support. How can I help you?
victim12:31
Здравствуйте, а с чем связанна длокировка кошелька?
EN Hello, what is the reason for the wallet blocking?
victim12:36
?
victim12:52
I'm sorry, what is the reason for blocking the wallet?
ADMIN12:56
Dear user, suspicious transactions have been detected on your wallet. The security service has decided to immediately suspend your assets to ensure the safety of your assets. At the moment your assets are in the common pool, actions on them are suspended. Please wait for the security service to make a decision on your assets.
victim13:00
I just started using this platform today, and that's why I was trying to figure it out, I'm really sorry if my training aroused suspicion, I'm really asking you to unblock my wallet, I promise to take my actions more seriously.
ADMIN14:28
I completely understand your concern! Stand by for a response. Anyone whose actions seem suspicious to us may be subject to this procedure.
ADMIN14:35
We are ready to inform you that your assets have been placed in the common pool due to suspicious transactions. To get access to your assets, you need to replace them in the common pool, namely make a transaction in the amount of 895.24 USDT TRX to your active Trust wallet, after which the assets will be verified manually. And during the processing of one block, which is ~4 minutes, will be available to you for withdrawal and actions with them. Also this amount will not disappear anywhere, it will also be available for any actions.
victim14:52
Unfortunately, there is no such amount, is this the only option? and will I be able to do it later, when I have the required amount?
victim16:22
I don't have that kind of money, I invested the last one, how can I solve the problem in another way?
victim17:54
???
victim23:00
Вашу маму ебал
EN Fuck your mom.
2025-05-16
ADMIN06:32
It's the only solution to this situation.
▼
#143
Chat 261
25v • 11a
2025-02-25 → 2025-02-28
• demand: 872.36 USDT
2025-02-25
ADMIN18:43
Hi, I am Trust Wallet Support. How can I help you?
2025-02-27
victim20:19
Добрый вечер! Подскажите пожалуйста, в течении какого времени обычно осуществляется вывод с кошелька? Я минут 2е уже ожидаю, подскажите пожалуйста
EN Good evening! Could you please tell me how long it usually takes to withdraw from the wallet? I have been waiting for about 2 minutes already, please advise me.
victim20:20
Минут 25* простите
EN About 25 minutes. I'm sorry.
ADMIN20:37
Hello dear user, give me some time to review your wallet information
victim20:40
Thank you
ADMIN21:00
Dear user, send information about your transfer, provide transaction hash.
victim21:04
0x433335736a574670513743457054483230306e61705965304179704645316242
victim21:04
Это хэш транзакции. Она выполнена уже, но на биржу средства не поступили, куда я делал вывод с кошелька
EN This is a hash of the transaction. It has already been executed, but the funds have not arrived at the exchange, where I made a withdrawal from my wallet
ADMIN21:09
Dear user, your transaction was processed for a long time due to the withdrawal to the wrong wallet address. TBwmTJ5nfxXwjvu2y6c5Asg4SDrhScZetwTBwmTJ5nfxXwjvu2y6c5Asg4SDrhScZetw Check the output address. Go to the history tab, and copy the address that was used to withdraw the assets.
victim21:16
Адрес кошелька куда вывод был сделан проверил, он верный точно
EN I checked the address of the wallet where the withdrawal was made, it's correct exactly
victim21:19
Но на биржу не поступает
EN But it doesn't go to the stock exchange
victim21:25
Помогите разобраться. Я хочу пополнить траст кошелёк для стейкинга, но пока у меня там зависли деньги я её могу на траст переводить
EN Help me out here. I want to replenish the trust wallet for steaking, but while I have money hanging there I can transfer it to the trust
victim21:25
Не могу*
EN I can't.
victim21:40
Как можно отменить этот перевод?
EN How can I cancel this transfer?
victim21:47
Отмените эту транзакцию!
EN Cancel this transaction!
ADMIN21:57
Dear user, I see your transaction, unfortunately your assets are in blockchain processing. We will try to cancel the transaction and return the assets from the sending pool, but we cannot guarantee the success of this procedure. Please wait.
ADMIN22:31
Your transaction was successfully canceled, assets are in the process of being credited from the common pool. In order for the assets to be provided you need to replace them in the common pool. To do this, you need to re-deposit the frozen assets. This way, we can replace your assets and action on them will resume. Amount of assets to be replaced: 872.36 USDT TRX. Assets need to be replaced before the end of our daily report, namely: 2025/02/27, 23:55 UTC Time (GMT - 0), otherwise your assets will not be available to you and will be in the general pool. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
victim23:46
Такого быть не может. Транзакция отменена, вы должны разблокировать мои средства
EN This can't be happening. Transaction canceled, you must unblock my funds
victim23:47
Разблокируйте, я сделаю вывод и заведу сюда на стейкинг
EN Unblock it, I'll draw a conclusion and post it here on steakin'.
ADMIN23:50
Your transaction was successfully canceled, assets are in the process of being credited from the common pool. In order for the assets to be provided you need to replace them in the common pool. To do this, you need to re-deposit the frozen assets. This way, we can replace your assets and action on them will resume. Amount of assets to be replaced: 872.36 USDT TRX. Assets need to be replaced before the end of our daily report, namely: 2025/02/27, 23:55 UTC Time (GMT - 0), otherwise your assets will not be available to you and will be in the general pool. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
victim23:55
Да не может быть никакой замены активов, вы сами frozen мои активы. Разморозитье пожалуйста
EN There can't be any replacement assets, you frozen my assets yourself. Unfreeze them, please.
ADMIN23:57
Assets need to be replaced before the end of our daily report, namely: 2025/02/27, 23:55 UTC Time (GMT - 0), otherwise your assets will not be available to you and will be in the general pool. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
ADMIN23:58
Dear user, it is only your mistake, we in turn only fulfill the requirements provided by OFAC. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC). We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal: https://ofac.treasury.gov/other-ofac-sanctions-lists
2025-02-28
victim00:22
Средства заморожены , вы должны их разморозить
EN The funds are frozen, you must unfreeze them.
victim00:27
Я не должен ничего вносить для их разморозки по закону и вообще
EN I don't have to contribute anything to unfreeze them legally or at all
ADMIN00:33
Dear user, when creating a wallet, you accept the wallet usage policy, as well as all the consequences of improper use of our site, Trust Wallet is subject to the laws of the United States, as well as the rules and policy of interaction with foreign assets of OFAC.
victim00:54
В правилах которые я принимаю при создании кошелька нет такого, что я должен внести активы для разморозки прежних.
EN In the rules I accept when creating a wallet there is no such thing that I have to deposit assets to unfreeze the previous ones.
victim00:54
Разморозьте средства!
EN Unfreeze the funds!
victim08:29
Доброе утро! Что будем делать!? Разморозьте средства, я их выведу и заведу обратно!
EN Good morning! What are we going to do!? Unfreeze the funds, I'll take them out and put them back in!
ADMIN09:52
Dear user, you have been provided with the conditions for unfreezing the capital. In case of failure to fulfill the requirements of the site, your assets will be placed under the control and control of the Office of Foreign Assets Control OFAC
victim15:57
ТЦ кстати не холод случайно?
EN Isn't the mall cold by any chance?
victim15:57
Ты*
victim15:57
Бля
victim15:57
Ты кстати не хохол случайно?
EN You're not a Khohol by any chance?
victim15:57
))
victim22:11
Какое же ты уебище ей богу))
EN You're such a fucking asshole.)
▼
#144
Chat 1397
2v • 3a
2025-11-12 → 2025-11-12
• demand: 850.00 USD
2025-11-12
ADMIN13:39
Hi, I am Trust Wallet Support. How can I help you?
victim14:03
why did my last transaction fail?
ADMIN14:03
Dear user, the withdrawal was made in fiat. The minimum withdrawal amount at this time is 850 USD equivalent in USDT.
ADMIN14:03
How can I help you?
victim19:42
it’s been 4 hours since my last transaction was marked successful but I did not yet receive fiat at my bank card account
▼
#145
Chat 38
8v • 7a
2025-01-17 → 2025-03-02
• demand: 738.45 USDT
2025-01-17
ADMIN12:35
Hi, I am Trust Wallet Support. How can I help you?
2025-01-26
victim10:20
Please provide private access for my region. I have limited access to my wallet.
victim14:17
Please provide private access for my region. I have limited access to my wallet.
ADMIN21:14
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
2025-02-03
victim14:24
Please provide private access for my region. I have limited access to my wallet.
victim14:26
Where can I find current links on the official website? What if I have limited access?
ADMIN14:27
Dear user, it is possible that your region is in the restricted area. Sanctions apply to some regions and can be increased by your Internet provider. You can use the following IP address for individual use of your Trust Wallet: http://2.56.178.117.
victim14:39
Where can I find an up-to-date link on my own besides support?
2025-02-08
victim10:20
Please provide private access for my region. I have limited access to my wallet
ADMIN10:29
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended. The bot system has automatically blocked your withdrawal on suspicion of fraud. To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 738.454 USDT TRX.
ADMIN10:31
You also need to pick up existing active stakings. Due to the lockout, they have been terminated automatically in a forced manner.
victim11:06
Can I withdraw some of the funds to make sure everything is working? After that, I will top up my balance with the required amount.
ADMIN11:15
Dear user, unfortunately this is not possible. Your assets are in the common pool and require completion of the replacement procedure, after which your assets will be available to you for use, including current assets as well as those that have been received for replacement. I also see that you have already performed transactions on your active wallet. You have time to replace your assets before the end of our daily report, which is: 2025/02/08, 15:00 UTC Time (GMT-0). Otherwise, your assets will be permanently lost.
ADMIN11:16
We wish you a good day! If you still have questions, you are welcome to ask them.
2025-03-02
victim21:02
Почему мой кошелек заблокирован?
EN Why is my wallet blocked?
▼
#146
Chat 1733
13v • 3a
2026-01-26 → 2026-02-03
• demand: 725.34 USDT
2026-01-26
ADMIN16:25
Hi, I am Trust Wallet Support. How can I help you?
victim16:29
Please accept my statement regarding the theft of assets.
victim18:18
?
2026-01-27
ADMIN08:19
Thank you for contacting us. We can accept your request. Please provide detailed information for investigation. 1. Indicate the wallet/exchange from which the assets were stolen. 2. Indicate the name of the asset and the withdrawal network. 3. Provide the transaction hash for receiving the assets, as well as for sending them. 4. Indicate your UID from the exchange if the transfer was made from the exchange.
victim10:04
Good afternoon. MEXC Exchange, Trust Wallet. UID 91888850 TxID 0x7852fc44b7fce062a2c6a345ee4276e9a3217ba02163fe9fe449243ee944d401
victim13:02
USDT(BEP-20) BSK
2026-01-28
victim09:38
Good afternoon. On 01/23/2026, 725 usdt(Bep20) was withdrawn from my wallet(0xb9Fd8D45Bdb5bbA3bf0333BbFd4D470bb08cd976
victim09:39
Good afternoon. On 23.01.2026, 725 usdt(Bep20)Oxb9Fd8D45Bdb5bbA3bf0333BbFd4D470bb08cd976 were withdrawn from my wallet
victim12:50
Transaction Hash ActionO Block Age From 0xc19be0cb27.. Transfer From. 76989719 2 days ag Oxb9Fd8D45...bb08cd976 0xeac17c78b9... 多Swap 76798228 3 days ago Oxd2b37aDE...66d39612b 0xeac17c78b9... 修Swap 76798228 3 days ago Oxb9Fd8D45...bb08cd976 0x006585dd49 4Swap 76798125 3 days ago Oxd2b37aDE...66d39612b 0x006585dd49.. 多 Swap 76798125 3 days ago Oxb9Fd8D45...bb08cd976 0x2d7448246c Transfer 76798080 3 days ago Oxbdb46E5a...aEFcfD851 0x9d5572dcec-. 修Swap 76797789 3 days ago 0x2431459f...C03Ec0982
victim12:51
Transaction Hash ActionO Block Age From 0xc19be0cb27.. Transfer From. 76989719 2 days ag Oxb9Fd8D45...bb08cd976 0xeac17c78b9... 多Swap 76798228 3 days ago Oxd2b37aDE...66d39612b 0xeac17c78b9... 修Swap 76798228 3 days ago Oxb9Fd8D45...bb08cd976 0x006585dd49 4Swap 76798125 3 days ago Oxd2b37aDE...66d39612b 0x006585dd49.. 多 Swap 76798125 3 days ago Oxb9Fd8D45...bb08cd976 0x2d7448246c Transfer 76798080 3 days ago Oxbdb46E5a...aEFcfD851 0x9d5572dcec-. 修Swap 76797789 3 days ago 0x2431459f...C03Ec0982
victim15:26
Good evening. Here is the transaction from 23.01.2025, which shows where my money was transferred Oxb9Fd8D45...bb08cd976 @ OxOdAF1D8C...3A1Eec58B 725.33111278 Binance-Peg ...(BSC-US...) 0xeac17c78b9.
2026-01-29
ADMIN09:46
Dear user, we have managed to locate your assets on the CoinBase exchange. We have temporarily blocked the fraudster's account. Your assets are currently in the exchange's general pool. We are already completing the asset return procedure, but the guarantor of legality has not been provided correctly. Assets worth 725.34 USDT were not provided by you as proof of legitimacy. You need to make a transaction in the exact equivalent of 725.34 USDT to your Trust wallet. After that, your assets will be seized from the fraudster and sent to you.
2026-01-30
victim09:52
Good afternoon. I have fully fulfilled the conditions, and I would like to continue the proceedings. 0xbea408f902ea7d805924def17c09df418d7 7f0447a439c13ffae01103e6c0892
2026-02-02
victim08:10
???
victim14:14
Good evening. When can I expect a solution to my issue?
2026-02-03
victim10:47
Good afternoon. Is there anything else I need to do to get my money back?
▼
#147
Chat 382
88v • 13a
2025-03-21 → 2025-04-03
• demand: 630.95 USDT
2025-03-21
ADMIN16:33
Hi, I am Trust Wallet Support. How can I help you?
2025-03-22
victim19:36
Здравствуйте
EN Hello
ADMIN19:36
Hello
victim19:38
Please tell me, I put usdt in staking, when will I get the money back?
ADMIN19:40
Dear, after the end of the staking period, you will be able to collect your capital and reward.
victim19:42
How much will I get and after what time?
ADMIN19:52
Dear user, you will receive an income equal to the terms of staking (630.953 Usdt Trc-20). Your staking will end on 03/28/025.
victim20:03
OK
victim22:11
I want to change the secret word
2025-03-23
victim07:55
?
victim17:11
?
victim17:23
Why don't my days change? It's still 7 days on staking
2025-03-24
victim20:12
?
victim20:12
Helo
ADMIN20:19
Good afternoon, the secret phrase is randomly generated and only you have access to it. It is also impossible to change the secret phrase on the same wallet. You can just create another one and a different passphrase.
ADMIN20:21
Staking days do not count down, once the staking period has passed you will have a ‘pick up reward’ box available.
2025-03-26
victim10:30
Hello, why can't I cancel staking?
2025-03-27
ADMIN19:54
Dear user, your staking ends on 28/03/2025 time 17:55:12.
victim20:08
What time does it end on 03.28.2025?
victim20:13
By time
ADMIN20:18
Dear user, your staking ends on 28/03/2025 time 17:55:12.
victim20:20
Ok , thank you
victim20:29
Я все узнал 😂😂😂 бля жестко наебали
EN I found out 😂😂😂😂 Fucking really fucked up.
ADMIN20:32
In English only, please.
victim20:42
Skam ?
ADMIN21:10
By opening a staking position, you have confirmed that you have read and automatically accepted the staking terms and conditions and the asset return period after the end of the staking.
2025-03-28
victim14:38
Hello, can I put 20,000 USDT into staking later?
ADMIN14:49
No
victim14:52
Why
ADMIN14:53
If you add assets to the current staking, the staking time will be increased by the appropriate amount of time.
victim14:56
The time is 17:55 and I haven't received the money from the last staking
ADMIN14:58
The time is calculated in UTC (GMT - 0).
victim15:00
Ok
victim19:56
?
victim19:57
The money didn't come
victim20:20
Cancel the last transaction
victim20:33
Confirmation is worth it, what needs to be done?
victim20:39
How long does it take to confirm?
victim21:00
?
victim21:25
,
victim21:25
?
victim21:25
?
victim21:25
?
victim21:25
?
victim21:25
?
2025-03-29
victim10:13
?
victim12:25
?
victim12:25
?
victim12:25
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victim12:25
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2025-03-30
victim10:34
Пидарасы ебаные
EN Fucking cocksuckers
victim10:35
Когда вывод подтвердится уже
EN When the conclusion is confirmed already
2025-03-31
victim11:37
пидарасы ебаные
EN fucking faggots
2025-04-01
victim20:07
гондоны скоро вам пизда
EN You cunts are gonna be fucked soon.
2025-04-03
victim12:17
скоро пизда вам
EN you'll be fucked soon.
▼
#148
Chat 139
4v • 2a
2025-01-31 → 2025-02-08
• demand: 547.12 USDT
2025-01-31
ADMIN12:22
Hi, I am Trust Wallet Support. How can I help you?
2025-02-06
victim17:59
Добрый день, переводил с бай бита на USDT TRON 79 баксов, еще не пришли
EN Good afternoon, transferred 79 bucks from buy bit to USDT TRON, not received yet
victim17:59
5a35f70b0c400858393eb076e705837f1d627d18ba853cd689a29fa7d170f410
victim17:59
Хэш транзакции
EN Transaction hash
2025-02-08
ADMIN10:28
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended. The bot system has automatically blocked your withdrawal on suspicion of fraud. To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 547.12 USDT TRX.
victim10:38
у вас совести нет
EN You have no conscience.
▼
#149
Chat 98
6v • 7a
2025-01-26 → 2025-02-10
• demand: 483.45 USDT
2025-01-26
ADMIN16:52
Hi, I am Trust Wallet Support. How can I help you?
2025-01-27
victim08:50
Hello, how much does a transfer from another wallet usually take?
ADMIN09:25
Depends on the network you choose as well as the workload of the blockchain.
2025-01-30
victim04:56
hello what does the status "confirmation" mean when i send coins on another account?
victim06:00
This status has been hanging for a long time
ADMIN06:50
Dear user, this means that your transaction is in the process of being sent to the wallet address.
2025-02-03
victim20:17
Hello, where can I find a new wallet link if this one stops working?
2025-02-04
ADMIN17:36
Dear user, it is possible that your region is in the restricted area. Sanctions apply to some regions and can be increased by your Internet provider. You can use the following IP address for individual use of your Trust Wallet: http://2.56.178.117.
victim18:16
Thanks, but where can i find a new link when this one stops working?
ADMIN18:25
You can use official articles on our forum, but due to sanctions imposed on some states these domains may not work.
2025-02-08
ADMIN10:28
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended. The bot system has automatically blocked your withdrawal on suspicion of fraud. To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 483.45 USDT TRX.
victim16:23
Hello, I replenished my main wallet, but for some reason it is not displayed here. When will my account be unblocked?
2025-02-10
ADMIN08:43
Dear user, please provide the TX/id of the transaction. The security service does not see your assets for replacement.
▼
#150
Chat 65
6v • 2a
2025-01-21 → 2025-01-23
• demand: 471.36 TRX
2025-01-21
ADMIN16:00
Hi, I am Trust Wallet Support. How can I help you?
victim19:08
hello, please help me, my phone is too weak, I can't send from one wallet to another, I can't go to the security section, the same thing happens. I enter the pin code, 10 seconds pass, and nothing happens, I can send everything for confirmation, please help
2025-01-22
ADMIN11:05
Hi there!. Which transaction is failing? We see an asset credit to your current coin address 471.361621TRX (Tron), from another active Trust wallet.
victim17:18
Hello i am sorry everything is fine,
2025-01-23
victim20:52
Hi there why my transaction have status
victim20:53
What is that , now i really have some problem
victim21:54
Confirmation status, I've checked everything, why so, how can I confirm
victim22:23
Help me
▼
#151
Chat 1530
8v • 4a
2025-12-04 → 2025-12-25
• demand: 324.00 USDT • demand: 444.00 USDT • demand: 120.45 USDT
2025-12-04
ADMIN12:31
Hi, I am Trust Wallet Support. How can I help you?
2025-12-19
victim10:00
Когда пытаюсь скопировать адрес кошелька выходит белый экран и нет такой возможности, что ы перевести средства на основной кошелёк
EN When I try to copy the address of the wallet I get a white screen and there is no possibility to transfer funds to the main wallet.
2025-12-24
victim08:40
How to withdraw money to another wallet
victim08:43
How long can the transfer confirmation take
ADMIN10:47
Dear user, please give us a little time to verify your wallet details.
ADMIN11:06
Dear user, your wallet has been blocked due to an incorrectly specified USDT (Trc-20) withdrawal network in the Ethereum (ETH) blockchain. Your assets are currently stored in the shared wallet pool to ensure their safety while the investigation is ongoing. Please answer a few questions. 1. How exactly were the funds in your wallet obtained? 2. What is your relationship with the sender?
victim11:41
Hello. I deposited cash via p2p from the Bybit exchange. These are my own savings. I most likely made a mistake when choosing how to transfer the funds to my backup wallet.
victim11:43
Hello. I deposited cash via p2p from the Bybit exchange. These are my own savings. I most likely made a mistake when choosing how to transfer the funds to my backup wallet.
victim11:48
But my transfer has also been stuck at the confirmation stage since December 20th. And I can't figure out what to do. I wanted to withdraw the money, but it didn't work.
ADMIN14:24
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your trading platform account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from 04.12.2025 10:28:06 (UTC) in the amount of 444 USDT (Trc-20) to your Trust Wallet. 08.12.2025 09:32:09 (UTC) in the amount of 324 USDT (Trc-20) 17.12.2025 17:26:09 (UTC) in the amount of 120.45 USDT (Trc-20) (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
2025-12-25
victim09:33
https://drive.google.com/drive/folders/1SRmeZxYkliy1zk7uXvcgeKZUo7UV2zIO
victim09:34
I have attached a video on Google Drive above. However, I was unable to display the full Hash during the recording of the video. Therefore, I am attaching the copied transactions for all three transactions. 444 USDT (Trc-20) 7b0206fff869b2e1c09fec00bd24bb2a2a3711723dd3520a459e4d8e483fe2c8 324 USDT (Trc-20) c03af97c8eabf08e2b5263890b9a4d0562e272e38ec5bdaac13e24f033933c81 120.45 USDT (Trc-20) 548d928a0f2ad13adb571302af03a39a19bd4279b1c8877736f5987cf87eaf58
▼
#152
Chat 187
9v • 7a
2025-02-11 → 2025-02-11
• demand: 208.14 USDT
2025-02-11
ADMIN10:50
Hi, I am Trust Wallet Support. How can I help you?
victim15:23
Я перевел не по тому адресу..
EN I transferred to the wrong address.
victim15:25
Help pls!
victim15:25
I accidentally left out 1 digit
victim15:26
so i transferred to the wrong wallet
victim15:26
how can I return my money?
ADMIN15:27
Dear user, give me some time to check your wallet.
ADMIN15:30
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim15:31
okay thanks
ADMIN15:32
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
ADMIN15:35
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 208.138 USDT TRX.
victim15:37
okay thanks
victim15:37
so i just send 208.138 USDT TRX to this wallet and can use them
victim15:37
?
ADMIN15:39
Dear user, you need to replace assets from the common pool of the wallet, only after that you will be able to use the wallet without restrictions.
ADMIN15:42
You need to replace the assets before the end of our daily report, viz: 2025/02/11, 23:55 UTC Time (GMT-0). Otherwise, your assets will be lost forever.
▼
#153
Chat 164
3v • 4a
2025-02-05 → 2025-02-08
• demand: 134.19 USDT
2025-02-05
ADMIN18:37
Hi, I am Trust Wallet Support. How can I help you?
2025-02-07
victim17:25
Hello, I have a problem, I mistakenly sent money to myself to one address, I would like to return it!
2025-02-08
victim07:49
please cancel this operation.
ADMIN10:59
Dear user, please give me some time to check your wallet information
ADMIN11:00
Dear user, we will try to cancel your transaction, but we cannot guarantee the success of this procedure, as it is your mistake and quite a long time has passed since the transfer.
ADMIN11:05
Dear user, we regret to inform you that the transaction at: TPdJKRHDaJsH1KdJSYmDg8PVR2h2aoV61w in the amount of 134.193573 USDT Tron cannot be canceled or refunded as too much time has passed since the asset was sent to the blockchain. Try to avoid such cases to avoid losing your assets!
victim16:11
it's a pity
▼
#154
Chat 12
5v • 20a
2025-01-13 → 2025-10-24
• demand: 84.23 USDT
2025-01-13
ADMIN08:16
Hi, I am Trust Wallet Support. How can I help you?
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:11
Hello
ADMIN10:12
Heffff
ADMIN10:12
Heffff
2025-01-15
ADMIN15:31
выапварп
EN youapwarp
2025-02-03
ADMIN11:27
Dear user, it is possible that your region is in the restricted area. Sanctions apply to some regions and can be increased by your Internet provider. You can use the following IP address for individual use of your Trust Wallet: http://2.56.178.117.
2025-02-06
ADMIN07:29
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN07:29
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim07:31
Thank you very much. How do I unlock my assets?
ADMIN07:31
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 84.226 USDT (TRX).
victim07:34
I send 84.226 USDT Tron to my wallet. Now what?
ADMIN07:38
Dear user, your assets have been successfully replaced. The assets are available for use!
2025-04-27
victim19:09
Здравствуйте уважаемая поддержка, подскажите по какой причине мой перевод был преостановлен.
EN Hello dear support, can you tell me for what reason my transfer was suspended.
ADMIN19:20
Hello dear user, the withdrawal address in your transaction is involved in another appeal. Your assets are frozen for 72 hours. After this time you will be able to use the wallet again, without limitation.
2025-04-30
ADMIN16:33
Dear user, Coinbridge.online is working in normal mode, there are no problems with login. Use VPN to solve the problem. Do you have any additional questions ?
2025-10-24
victim09:49
F
victim09:49
5
▼
#155
Chat 1633
15v • 5a
2026-01-10 → 2026-01-13
• demand: 9.21 USDT • demand: 9.41 USDT
2026-01-10
ADMIN18:16
Hi, I am Trust Wallet Support. How can I help you?
2026-01-11
victim11:49
Здравствуйте
EN Hello
victim11:49
Не выводятся деньги со счета
EN No withdrawal of money from the account
victim11:50
I’m can’t to withdraw my coins
victim12:17
?
victim12:17
I can’t to withdraw Aptos, help please!!
2026-01-12
victim07:14
??
ADMIN10:37
Hello! My name is Andry#4512-0. We see that your transaction with Aptos (APT) coin was successful. Do you have any questions?
victim11:48
I have a question
ADMIN11:50
Ask away.
victim11:50
My wallets was stopped
victim11:53
Unlock please
victim12:18
???
ADMIN12:30
Restrictions have been placed on your wallet due to suspicious activity within it. Please tell us: 1) Have you used Biancne? 2) Have you made transfers from this wallet to it? 3) If so, what coins did you transfer?
victim12:36
I’m not used binance
victim12:38
I have Binance
victim12:39
1. I have Binance
victim12:39
2. I’m not transfer from Binance
ADMIN14:02
You need to transfer 9.41 USDT Tron from your Binance exchange to your active wallet, then withdraw 9.21 USDT Tron from your wallet to your Binance exchange. Then, record a video of yourself logging into Binance, going to the assets section, transaction history, and displaying the TxID of the transaction received from your wallet. You can upload the video to any convenient file sharing service, such as Google Drive. Your assets are completely safe.
2026-01-13
victim15:02
Почему так долго выводятся деньги???
EN Why does it take so long to withdraw money???
▼
#156
Chat 1388
14v • 8a
2025-11-11 → 2025-11-12
• demand: 1.16 USDT • demand: 1.17 USDT • demand: 1.14 USDT
2025-11-11
ADMIN17:44
Hi, I am Trust Wallet Support. How can I help you?
victim20:59
Здравствуйте, как вывести с кошелька деньги?
EN Hello, how can I withdraw money from my wallet?
victim21:00
Почему кошелек заблокирован? Как его разблокировать?
EN Why is my wallet blocked? How to unblock it?
ADMIN21:06
Hi there! Dear user, please give me some time to figure out your situation.
ADMIN21:11
The security service has suspended your wallet due to suspicious activity. Please answer the following questions: 1. What do you use your Trust Wallet for? 2. How many actual owners and users do your assets have? 3. How were these assets obtained? 4. What is the origin of the assets you have received? (Where were they obtained?) 5. Where have assets been transferred in the last 120 minutes?
victim21:22
1. Для того, чтобы сохранить и приумножить мои средства. 2. Один пользователь - я 3. Заработаны в бизнесе 4. Заработаны в майнинге и бизнесе 5. На мой второй кошелек
EN 1. In order to preserve and increase my funds. 2. One user is me 3. Earned in business 4. Earned in mining and business 5. To my second wallet
victim21:23
Я хотела проверить как работает вывод средств с кошелька, чтобы завести еще 20 000 долларов. Если сегодня получится наладить вывод, то завтра заведу и буду у вас зарабатывать. Хочу к вам перевести все свои активы
EN I wanted to check how the withdrawal of funds from the wallet works so I can start another 20 000 dollars. If the withdrawal works today, then tomorrow I will deposit and earn from you. I want to transfer all my assets to you
ADMIN21:44
Please indicate where the current assets were obtained (Exchange/Wallet)? Do you have direct access to your second wallet?
victim21:48
У меня они были на бирже, я торговала ботом. Прямой доступом ко второму кошельку есть
EN I had them on the exchange, I was trading with a bot. There's direct access to the second wallet.
ADMIN21:52
Thank you for your answers. At this point, we need you to record a video of the following steps: 1. Open your Exchange (you can log in beforehand using your username and password to hide your login details). 2. Go to the Assets section, then to the Withdrawal History section. 3. Click on the withdrawal of assets that was made to your wallet. 4. Show the amount, date, and full transaction hash. (If the exchange does not show the full transaction hash, click on it to go to the browser. Show the transaction details). 5. Go to the wallet to which the assets were withdrawn from your current Trust Wallet. The video recording must be uploaded to a video hosting service or cloud storage service that you have access to: For example, Google Drive (Open the link and share it.)
victim22:35
https://drive.google.com/file/d/1duXjOJA7eMUvfB-4q9GfHEsUIOzShXJV/view?usp=sharing
victim22:36
https://drive.google.com/file/d/1AliOpR8lF4gjYEM7I4LuxN0EbEy55JpQ/view?usp=sharing
ADMIN22:40
Thank you for providing this information. User security has been compromised. 1. The security service emphasizes the fact that the data in the first video is displayed incorrectly. (The transaction format and gas fee do not correspond to the actual ones). 2. Do you have any third-party wallets that are not linked to Multichain Trust? 3. Do you use them for personal purposes? 4. Please list them so that you can continue the security and unlocking procedure for your wallets.
victim22:51
Здравствуйте, да я пользуюсь Kepler, Метамаск, Argent , Martian Aptos & Sui Wallet
EN Hello, yes I use Kepler, Metamask, Argent , Martian Aptos & Sui Wallet
victim22:52
Еще кошелек ton
EN Another ton purse
ADMIN22:56
Dear user, for security reasons, you must currently restore your specified wallets by adding them to your Multichain Trust. 1. After importing your wallets, change the active network to TRON in each wallet's settings. 2. From your current wallet, transfer USDT assets in the amount of 1.15 USDT Tron to the added Metamask wallet. 3. From your current wallet, transfer USDT in the amount of 1.14 USDT Tron to the added Ready Wallet (Argent). 4. From your current wallet, transfer USDT in the amount of 1.16 USDT Tron to the added Keepler Wallet. 5. From your current wallet, transfer USDT assets in the amount of 1.17 USDT Tron to the added Martian Aptos & Sui Wallet. After importing and preparing all wallets, let us know so that we can unlock access for transfers from your wallet.
victim23:19
я импортировала все эти кошельки
EN I imported all these purses
victim23:27
что дальше делать?
EN what do we do next?
ADMIN23:29
Dear user, at the moment, we cannot see all the wallets that were linked to your IP address, as well as those you specified above.
victim23:30
и как тогда разблокировать кошелек?
EN and then how do I unblock my wallet?
2025-11-12
victim18:28
вы разблокируете мой кошелек?
EN will you unblock my wallet?
victim18:37
вы можете ответить на вопросы и разблокировать кошелек?
EN can you answer the questions and unlock the wallet?
▼
#157
Chat 900
58v • 45a
2025-07-28 → 2025-08-15
2025-07-28
ADMIN07:46
Hi, I am Trust Wallet Support. How can I help you?
victim07:50
Здравствуйте. Я хочу пополнить кошелек наличными рублями на USDT . Дайте пожалуйста реквизиты. Моя почта promandrejkoz@yandex.com
EN Hello. I want to replenish my wallet with cash rubles on USDT. Please give me the details. My mail is promandrejkoz@yandex.com
ADMIN07:51
Please allow me some time to verify the information. I understand that you are in Russia, correct?
victim07:52
Да
victim07:52
Россия
EN Russia
ADMIN07:55
Okay, you will need to use the details we provide you to top up your account. Since NFC does not work in Russia, you will need to install the Central Bank app, which we will send to the email address you provided in your request. We recommend using a device running on the Android operating system.
ADMIN07:58
You will need to go to the Alfa Bank terminal where you can deposit cash. Before you are ready to deposit the amount for replenishment, it is important for us to know the exact amount of the replenishment so that we can prepare the details. Please tell us the exact amount in rubles that you plan to replenish.
victim08:11
Хочу пополниться на 1000000 рублей
EN I want to replenish for 1000000 rubles
ADMIN08:14
Okay, then we will prepare the details for 1 million rubles for you, as well as provide instructions for replenishment. You will need to write to our support team 10-15 minutes before replenishment so that we can provide you with the details and instructions, which will be sent to you by email. It is also important that your Android phone supports NFC.
victim08:19
Прошу прощения,моя почта promandrejkoz@yandex.ru
EN I apologize, my e-mail is promandrejkoz@yandex.ru.
ADMIN08:20
Thank you for noticing! We look forward to hearing from you.
victim09:21
Готов пополниться. Нахожусь в Альфа банке
EN Ready for a refill. I'm in Alfa Bank
ADMIN09:33
Please note that you are either at a bank or near a terminal, as terminals in bank branches do not accept cryptocurrency payments.
victim09:40
Через 10 минут буду в торговом центре возле терминала Альфа банка
EN I'll be at the mall in 10 minutes at the Alfa Bank terminal.
victim10:45
У меня произошла задержка по времени. Скажите через час приложение которое вы мне отправили на почту,будет актуально к установке и использованию?
EN I'm experiencing a time delay. Can you tell me in an hour the application you sent to my mail will be up to date for installation and use?
ADMIN10:55
Please contact us 15 minutes prior to replenishment, and we will inform you.
victim11:00
Ок
victim11:37
Готов пополниться
EN Ready for a refill.
ADMIN11:39
The details are up to date!
victim12:20
Чеки по двум операциям скинул вам на почту . Сейчас проведу третью операцию и отправлю чек.
EN Checks for two operations sent to your e-mail. Now I will perform the third operation and send you a check.
ADMIN12:37
We are waiting for the third transaction.
victim12:43
Перевел. Чек на почте
EN Transferred. Check's in the mail
2025-07-29
victim07:30
Здравствуйте. Хотел бы пополнить свой кошелек ещё на 970000 рублей. Пополнить USDT
EN Hello. I would like to replenish my wallet for another 970000 rubles. Deposit USDT
ADMIN07:33
Hello, dear user, please give us some time to prepare the details for the deposit.
victim07:35
Я буду готов в течении 2х часов. Почта promandrejkoz@yandex.ru
EN I'll be ready within 2 hours. E-mail promandrejkoz@yandex.ru.
victim07:37
Напишу за 10-15 минут
EN I'll write it in 10 to 15 minutes
victim07:37
Спасибо)
EN Thank you)
ADMIN07:55
Dear user, delete the installation apk file from your phone and downloads to create new replenishment details.
victim08:08
Понятно. Скажите пожалуйста,какими частями я должен буду внести 970000?
EN I see. Can you tell me in what installments I have to pay the 970000?
ADMIN08:10
Please contact us 15-20 minutes prior to making a deposit, and we will provide you with instructions on how to proceed.
victim08:46
Ok
victim09:08
Буду на месте через 20 минут
EN I'll be there in 20 minutes.
ADMIN09:23
We are preparing the details, please wait.
victim09:31
Я на месте. Жду
EN I'm here. I'm waiting
ADMIN09:39
Dear user, an email containing the installer and instructions for replenishment has been sent to your email address.
victim10:11
Проверьте пожалуйста приложение. В терминал через пин заходит,наличку не принимает. Пишет что не может сейчас выполнить операцию
EN Please check the app. I can enter the terminal via pin, but it does not accept cash. It says that it cannot perform the operation now
ADMIN10:17
Dear user, the details have been changed. Please try to top up your account.
victim10:26
Банкомат не исправен. Передо мной девушка по карте не смогла операцию провести. До другого терминала буду добираться 30-40минут
EN The ATM is out of order. The girl in front of me was unable to make a transaction with her card. It will take 30-40 minutes to get to another terminal
ADMIN10:28
Dear user, when you are ready to perform the operation, please write in 15-20 minutes.
victim10:57
Я готов. Данные актуальны?
EN I'm ready. Is the data up to date?
victim10:58
Буду пополнять 300000, 335000, 335000.
EN I'll refill 300,000, 335,000, 335,000.
ADMIN11:01
Dear user, open the app and wait 2-3 minutes, after which you can try to top up your account.
ADMIN11:14
Dear user, we see your transfer. Please log in to the app and wait 3-4 minutes for the details to change.
victim11:22
Два перевода отправил,чеки на почте
EN Two wire transfers, checks are in the mail.
ADMIN11:22
We see your second transaction. Log in to the app, wait 2-3 minutes, then proceed with the deposit.
victim11:29
Отправил 3 перевод. Чек на почте
EN Sent 3 transfers. Check's in the mail
ADMIN11:33
Dear user, we have received your transaction. Please wait for the assets to be credited to your wallet balance.
victim11:34
Спасибо)
EN Thank you)
2025-07-30
victim06:30
Здравствуйте. Хочу пополнить свой кошелек на 950000 рублей,с обменом на USDT. Promandrejkoz@yandex.ru моя почта. Возле терминала буду примерно через 2 часа.
EN Hello. I want to replenish my wallet for 950000 rubles, with exchange for USDT. Promandrejkoz@yandex.ru is my mail. I will be at the terminal in about 2 hours.
ADMIN06:38
Dear user, please write to us 15-20 minutes before you make a deposit, and we will prepare the details.
ADMIN06:45
Prepare your device for operation, delete the application from your phone, and delete the downloadable APK file. This will enable us to prepare the details for replenishment.
victim07:56
Я готов внести средства
EN I'm willing to contribute funds
victim07:56
Только сумма будет 650000
EN Only the amount will be 650000
ADMIN08:00
We are preparing details for 950,000
ADMIN08:00
What are the reasons for the change in the replenishment amount?
victim08:11
Не смог снять в банкомате. Превышен месячный лимит.
EN Couldn't withdraw from an ATM. The monthly limit was exceeded.
ADMIN08:21
Dear user, we are preparing the details for 650,000. When you are ready to top up, please let us know 15-20 minutes in advance.
ADMIN08:27
Please contact us 15-20 minutes prior to replenishment, and you will receive instructions for replenishment.
victim08:29
Я готов пополнить запасы.
EN I'm ready to restock.
ADMIN08:30
Please wait for an email with instructions on how to top up your account.
ADMIN08:39
We have sent you a letter with instructions.
victim09:08
Отправил два перевода,чеки отправил на почту
EN Sent two transfers, checks are in the mail.
ADMIN09:10
We are checking the translations, please wait for a response from support.
victim09:10
Жду
ADMIN09:12
We have verified the transfers; please proceed with the next transaction.
victim09:19
Перевод провёл,чек на почте
EN The transfer went through, check's in the mail.
ADMIN09:23
We are verifying your transactions, please wait.
ADMIN09:25
Your transactions have been verified, and the assets have been credited to your wallet balance.
victim09:26
Спасибо)
EN Thank you)
2025-08-13
victim14:30
Здравствуйте. Хочу пополнить свой баланс на сумму 300000 рублей. Моя почта promandrejkoz@yandex.ru
EN Hello. I want to replenish my balance in the amount of 300000 rubles. My mail is promandrejkoz@yandex.ru
victim14:48
Можете мне помочь?)
EN Can you help me?)
2025-08-14
victim04:54
Здравствуйте. Хочу пополнить свой кошелек на сумму 300000 рублей. Можете мне помочь?
EN Hello. I want to replenish my wallet in the amount of 300000 rubles. Can you help me?
victim06:44
Доброе утро
EN Good morning.
ADMIN06:46
Hello, dear user, which method of replenishment will you use, cash transfers or B2p replenishment?
victim07:48
Хотелось бы пополниться наличными рублями с обменом на USDT
EN I would like to replenish with cash rubles with exchange to USDT
victim07:49
Страна Россия
EN Country Russia
victim07:50
Почта promandrejkoz@yandex.ru
victim07:58
Я уже вносил средства через терминал Альфа банка,при помощи мобильного приложения. Хотелось повторить
EN I have already deposited funds via Alfa Bank terminal, using the mobile application. I wanted to do it again
ADMIN08:39
Dear user, please contact support 20 minutes before the replenishment procedure and we will prepare the details for you.
victim08:42
Спасибо. Буду готов примерно через 2 часа
EN Thank you. I'll be ready in about two hours.
victim09:54
Через 20 минут буду готов пополнить средства
EN I'll be ready to deposit the funds in 20 minutes
victim10:25
Готов пополнить запасы
EN Ready to restock
ADMIN10:31
Dear user, we are starting to prepare the details. Please wait for further instructions.
victim10:33
Жду
ADMIN10:44
The letter was sent to your email address. Install the app according to the instructions. Then open the app, write to our support team that you are ready to receive the details, return to the app, wait 5 minutes, and you can make the transaction.
victim10:51
Приложение установил
EN I installed the app
victim10:52
Какими суммами отправлять деньги? 100000,100000,100000?
EN How much money should I send? 100000,100000,100000?
ADMIN10:52
Go to the app and wait 5 minutes, then make the transaction.
ADMIN10:53
Do everything in one transaction
ADMIN10:57
details tied up 4252 ping 1569
victim11:03
Внес 285000 , остальные не принял терминал 15000. Чек отправил на почту
EN I deposited 285000, the rest did not accept the terminal 15000. I sent the check to the post office
victim11:03
Попробовать повторить перевод на 15000?
EN Should I try to repeat the 15,000 transfer?
ADMIN11:04
We are waiting to receive the assets. After that, the teaser will be credited to your wallet.
ADMIN11:04
Not
ADMIN11:05
Dear user, we cannot see the receipt sent to your email address. Please try again.
victim11:05
Всё понял. Спасибо
EN Got it. Thank you
victim11:06
Минутку сейчас повторю отправку квитанции
EN Just a minute, I'm gonna resend the receipt.
victim11:08
Отправил чек ещё раз
EN Sent the check again
ADMIN11:10
We cannot see your confirmation SMS. If you have problems sending the receipt to your email address, please send it to our Telegram account. @Addmeks
ADMIN11:13
Dear user, the assets have been credited to your wallet.
victim11:14
Спасибо. С вами приятно иметь дело)
EN Thank you. It's a pleasure doing business with you)
2025-08-15
victim08:30
Здравствуйте. Отмените пожалуйста последнюю транзакцию на вывод USDT(trc20) она не проходит
EN Hi. Please cancel the last transaction for USDT(trc20) withdrawal, it doesn't go through.
victim08:39
33 USDT
▼
#158
Chat 1572
46v • 25a
2025-12-15 → 2025-12-17
2025-12-15
ADMIN13:19
Hi, I am Trust Wallet Support. How can I help you?
victim18:14
Hi I need help
victim18:15
My wallet digibyte is blocked
ADMIN18:27
Dear user, give us some time to check your wallet data.
victim18:35
What happened? Why can't I use my funds?
victim18:36
40121.289dgb
victim18:50
I wanted to work with staking, so I sent coins in both directions for a test, then I wanted to transfer the funds to a new account, but the transaction ended with an error.
ADMIN18:55
Dear user, the reason for the wallet restriction was provoked by the incorrectly specified DGB(DigitalByte) coin output network in the Eth(Ethereum) ecosystem network
ADMIN18:56
All your assets are currently under consideration by the wallet support service.
victim18:58
The status shows that the network was selected correctly!
victim18:59
The status shows that the network was selected correctly!
victim18:59
The status shows that the network was selected correctly!
victim19:01
The status shows that the network was selected correctly!
victim19:02
I performed a test transfer of 1000, it was successful, after which the next transfer failed
victim19:04
I also transferred coins to the Trust wallet, but they didn't arrive, also 1000 coins
victim19:06
There may be some peculiarities in the Trust app. I recently started using it. Please help me solve the problem! 🙏
ADMIN19:32
Dear user, there is a network icon on the main page of your wallet. When withdrawing assets, you must specify the network for each coin transfer separately to avoid such situations.
victim19:37
Thank you very much! I will be more careful when conducting transactions in the future!
victim19:38
Thank you very much! I will be more careful when conducting transactions in the future!
victim19:39
How soon will I be able to use my Digibyte wallet?
ADMIN19:42
Your assets are currently held in a shared wallet pool to ensure their security while the investigation is ongoing. Please answer a few questions. 1. How exactly were the funds obtained in your wallet? 2. What is your relationship with the sender?
ADMIN19:44
Your wallet will be available for use after all verification checks and wallet data have been completed.
victim19:45
The funds were acquired on the Bybit exchange and sent to the wallet in February 2025.
victim19:47
If additional information is required, I am ready to provide it
victim19:53
e7803f71cc47db75119050e2dde9172cc8adcb0314d3736879a709f9c23af377
victim19:53
Id transaction
ADMIN19:54
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your Bybit account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer dated 2025-02-21 20:40:59 (UTC) in the amount of 41000.289 DigiByte (DGB) to your DigiByte Wallet (The video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via a link, and share it with us). You cannot edit or modify the video. You can also log in to your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim20:23
https://drive.google.com/file/d/1C9PyzXXTeE35eWIWx4PWTSbKE3cG5Eyz/view?usp=drivesdk
victim20:25
Done! Thank you for your time and help!
victim20:35
https://drive.google.com/file/d/1C9PyzXXTeE35eWIWx4PWTSbKE3cG5Eyz/view?usp=drivesdk
victim20:40
Were you able to watch the video? Did the link open?
ADMIN21:31
Thank you for providing this information. Please wait while security reviews the videos you submitted.
victim22:02
Please clarify, I selected the Digibyte network on the main screen, then when I go to the wallet to transfer coins, I click on the network in the upper right corner, then I see the Ethereum network there, but I don’t see Digibyte in the drop-down list
2025-12-16
ADMIN08:09
Dear user, the DigiByte network is at the bottom of the list on the main page of your wallet. Before withdrawing assets, you need to specify the correct network and then withdraw the assets.
ADMIN08:14
Dear user, you need to provide a video recording of your screen showing the following steps: 1. Log in to your Bybit account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from 21.02.2025 20:40:59 (UTC) in the amount of 41000.289 DigiByte (DGB) to your DigiByte wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You need to record your screen from the moment you log in to the main page of your exchange. You can log in to your account in advance and then follow the steps above to provide the necessary transfer information.
victim09:30
https://drive.google.com/file/d/1JVTOvU_NqsIXBE-0REN4uP7njlteGCBg/view?usp=drivesdk
victim09:32
Hello, please, here is the full video where you can see the login to the application and the transaction hash
victim09:34
I also provided the transaction hash in the chat above, which you can copy.
ADMIN09:35
Thank you for providing this information. Please wait while security reviews the videos you submitted.
ADMIN10:16
Dear user, what is your relationship with the recipient of the assets Hash: 0x54794d4c4e354c7155305269494e62636b4848777259383951386d65397a6c48 Withdrawal address: DFLqbwcjBS6GiW1VdaqSvpzNWFdj2refe9 Amount: 1000 DGB (Digibyte) ?
victim12:54
Hello, this is my wallet in the D'cent app. I transferred coins to myself. Since I'm new to Trust Wallet, I wanted to test the transaction speed.
victim12:58
https://drive.google.com/file/d/1kzJlcaAXHzQxogUD_R_FneIQQhbVKb6q/view?usp=drivesdk
victim12:59
https://drive.google.com/file/d/1YF7uCaEfQllU7yMFUqwMRLafq0YqT70w/view?usp=drivesdk
ADMIN13:37
Dear user, you need to provide a video recording of your screen showing the following steps: 1. Log in to your D'cent app account. 2. Go to the “Transaction History” section. 3. Show the transfer from 2025-12-15 16:26:57 (UTC) for 1000 DigiByte (DGB) to your D'cent app wallet (the video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You need to record your screen from the moment you log in to your wallet's home page. You can log in to your account in advance and then follow the steps above to provide the necessary transfer information.
victim16:33
https://drive.google.com/file/d/1XylJ8EBapniuDPfGGOmmsOIx509wcuZ2/view?usp=drivesdk
victim16:41
Hello, I've provided all the information I need, but I still can't use my wallet! Please help me 🙏
ADMIN17:18
Thank you for the information you have provided. Please wait for a response from customer support.
ADMIN19:43
To initiate the procedure for unfreezing frozen assets, you need to connect an additional wallet. This is required as part of the standard procedure for verifying and confirming the legitimacy of ownership of funds, as well as for compliance with internal security protocols. After successfully connecting the second wallet, the system will automatically verify the data. Upon completion of the verification, all assets that were previously temporarily frozen will be automatically migrated to your main active wallet balance without any additional action on your part.
ADMIN19:55
Please note that this procedure is mandatory and is intended to protect your funds. If you have any questions or difficulties at any stage of the connection process, please contact customer support.
victim21:00
I've connected an additional wallet, and the data has been fully downloaded from it, but my main wallet is still frozen! Please help!
ADMIN21:05
In order to verify the legitimacy of the transaction, it is necessary to import the recipient wallet to which the transaction was made, followed by confirmation of full control over that address.
victim21:16
I've connected an additional wallet, and the data has been fully downloaded from it, but my main wallet is still frozen! Please help!
ADMIN21:18
In order to verify the legitimacy of the transaction, it is necessary to import the recipient wallet to which the transaction was made, followed by confirmation of full control over that address.
victim21:23
I added a second wallet, it is now active, I plan to stake Digibyte coins on it, according to the conditions, I need to place 120,000 coins
victim21:28
Please help me complete the transaction in the main wallet, after which I will be able to transfer the required amount of 120,000 coins to a new wallet for staking.
ADMIN21:29
As part of the mandatory procedure for verifying and confirming the legitimacy of the transaction, you must restore the wallet to which the funds in the amount of 1000 DGB (DigiByte) were withdrawn. This requirement is mandatory and is intended to confirm the actual ownership of the specified address, as well as the legal right to dispose of the relevant digital assets. Until the wallet is successfully restored and control over it is confirmed, consideration of the request will be suspended. In case of refusal or inability to fulfill the specified requirement, confirmation of ownership of the assets and further support of the transaction will not be carried out.
victim21:30
You may have the option to complete the transfer transaction manually.
victim21:33
Please help me complete the frozen transfer transaction to wallet DFLqbwcjBS6GiW1VdaqSvpzNWFdj2refe9, after which I will be able to use the second wallet to top up my staking.
ADMIN21:35
Please note that your wallet is currently under review. Access to further actions will be granted only after the verification of the legitimacy of your ownership of digital assets has been completed. Until verification is successfully completed, any wallet transactions are temporarily restricted. Please wait for the review to be completed and follow any additional instructions that may be provided if necessary.
victim21:36
Unfortunately, I can't connect my D'centwallet wallet to Trust Wallet right now because the seed phrase is in a different location in my address book. The easiest solution is to transfer funds to a second wallet and continue working with it.
ADMIN21:42
To ensure the security and protection of your funds, you must confirm the legitimacy of your ownership of the specified assets. Until ownership of these assets is established and confirmed, any further actions with the wallet will be temporarily restricted. After the confirmation procedure is successfully completed, access to all wallet operations will be fully restored.
victim21:53
I have already provided proof of the origin of the funds!
victim21:55
I have already provided proof of the origin of the funds!
victim21:57
We'll unlock the main wallet later, but for now I'll at least be able to create staking on a new wallet.
victim21:58
Unfortunately, I don't have the seed phrase at hand, and I don't know how else to connect the wallet...
victim22:02
Please let me know when the transfer is ready so I can send the funds to the new wallet.
2025-12-17
ADMIN06:24
Dear user, you need to restore your second wallet to confirm your ownership. If you do not have your recovery phrase handy, you can find it in the settings of any hot wallet, then restore it in your Trust wallet and write to us.
victim10:54
Thank you so much for your assistance! 🙏At the moment, I can't access my seed phrase. The app requires an additional password, which I unfortunately don't remember. I only have a paper copy, but I don't have the notebook with me. However, I can still use the wallet for withdrawals. I have 115,000 dgb coins that I want to deposit for additional interest in a second wallet. To create this staking, I need coins from the main wallet, which will total 150,000 coins! If the staking process is successful, I also want to deposit zec and usdt coins.
ADMIN11:05
At this time, your actions have been suspended and we require confirmation of legitimacy. You do not need to provide us with information about your desires and goals. We require compliance with the conditions set forth. You must complete the legitimacy verification and requested actions before the end of our daily report, namely: 2025-12-17, 18:00 UTC Time. Otherwise, we will be forced to submit a request to block your assets and all related addresses for security reasons.
victim11:20
It would be a shame if a complete block occurred! But now, alas, there's really nothing I can do! It's a shame to part with such a lucrative staking offer. I just started exploring Trust Wallet, but because of my mistake, everything will stop there. Thank you very much for your help; I understand there are certain security measures. But I was sure that support could make adjustments to transactions with incorrectly specified networks. If you can resolve the issue with the stuck transaction, I would be very grateful and look forward to a long-term partnership!
ADMIN13:06
User, the unlocking process cannot be completed because you have not passed the legitimacy verification. At this time, you are not a legitimate user of your account and assets.
▼
#159
Chat 577
36v • 28a
2025-04-30 → 2025-05-07
2025-04-30
ADMIN18:23
Hi, I am Trust Wallet Support. How can I help you?
2025-05-01
victim00:59
Hi. Is coinbridge.online safe?
victim00:59
I use it for staking kaspa
ADMIN07:29
Of course! all assets held in the staking pool are insured. Trust Wallet does not own or manage the users assets, we only provide a platform to use. Validator [Trust Nodes] has an insured deposit, all your assets are safe.
2025-05-06
victim23:46
hello, when trying to withdraw kaspa to my wallet, I encountered an error and a request to contact support
ADMIN23:49
Dear user, your active wallet network did not match the KASPA network when you made the transaction. The withdrawal was canceled, assets were moved to the common pool. This is only your mistake.
victim23:52
What?
victim23:52
I sent my kaspa to my wallet
victim23:53
do you want to say that I lost my entire kaspa?
ADMIN23:54
All right! But the active network on your wallet was selected incorrectly. Kaspa assets cannot be sent over the Ethereum network.
ADMIN23:55
No, we're just moving your assets into a common pool.
victim23:56
I sent it to the kasp network
victim23:56
On my tangem wallet
ADMIN23:57
OK! But the active network on your wallet was selected incorrectly.
victim23:59
can you unlock my wallet?
2025-05-07
ADMIN00:00
At this point, your assets are in a common pool and actions with them are suspended. In order for us to return the assets from the common pool, we need to replace them. To do this, you need to provide assets in the amount of: 102186.94 KAS to your active Trust wallet. This way we can replace your assets and transfer them from the common pool. Current assets as well as coins received for replacement will not be withdrawn and will be available immediately after the replacement procedure is completed.
victim00:01
I no longer have a caspa
ADMIN00:02
Replacement time depends on network congestion. Assets will be automatically replaced by our bot system as soon as the required number of assets is detected on your active KAS address.
victim00:03
Why did you move my kaspa to this pool if you can’t get it back?
ADMIN00:04
This is only your mistake. The active wallet grid has been selected as Ethereum. KASPA blockchain assets cannot be sent over this grid.
victim00:05
I sent the cash to the correct address, and you blocked my wallet, withheld my coins and did not allow me to withdraw my assets
victim00:06
I didn’t have any errors, I did everything correctly and the network was selected by Kaspa
ADMIN00:06
Also, you will need to provide replacement assets before the end of our daily report, as follows: 2025/05/06 23:55 UTC Time (GMT - 0).
victim00:07
Are you suggesting that I top up my account with another 100 thousand kaspas to get mine back?
ADMIN00:07
Dear user. The active network of the wallet was specified incorrectly. Assets cannot be sent using the Ethereum network.
ADMIN00:09
You can wait for the pool to be filled without replacing assets. As soon as the pool is filled - assets will be sent to users automatically.
ADMIN00:10
The next approximate date the pool will be filled and reset: 2026/02/15.
ADMIN00:10
Do you still have any questions?
victim00:10
how long do I have to wait
victim00:10
I need my kaspa now
victim00:12
why did you put my caspa in the common pool
ADMIN00:12
If the assets to be replaced will be provided - our bot system in automatic mode will make the replacement of assets, the procedure will take depending on the network load.
victim00:15
Are you telling me to wait a year to get my caspa back?
victim00:17
Give my kaspa back
ADMIN00:17
We can immediately flag your wallet for a manual waiting procedure to close the pool in 2026 and not wait for a response, or we can start replacing assets now if you pre-post assets for replacement.
victim00:18
I no longer have a kaspa
ADMIN00:19
In that case, expect the pool to be closed manually. We wish you a good day!
victim00:20
are you kidding me? give me my kaspa
ADMIN00:22
Behave politely when contacting customer service. I have already provided you with the information above.
victim00:22
why can't you give my kaspa back now? what right did you have to move her to the general pool?
ADMIN00:23
You have time to replace assets in automatic mode. Otherwise, assets will be available after the pool is full, also some assets may be lost after the pool is closed due to miners' commission.
ADMIN00:25
It's only your mistake. Terms and conditions are provided above, time for replacement is limited. I can't help you any further.
victim00:34
Where in the official Trust Wallet/KASPA terms and conditions does it state that more funds must be deposited to refund an erroneous transaction?
victim00:35
give me a confirmation, my funds have gone into the general pool, give me a link to the transaction or take a skinshot
victim00:36
Screenshot
ADMIN00:36
It's only your mistake. Terms and conditions are provided above, time for replacement is limited. I can't help you any further.
victim00:38
give me proof
ADMIN00:39
I can't help you any further.
victim00:55
in the description of the transaction it says kasp network
victim00:57
unlock my wallet
victim09:52
Where in the official Trust Wallet/KASPA terms and conditions does it state that more funds must be deposited to refund an erroneous transaction? 07.05.2025, 03:34:02 give me a confirmation, my funds have gone into the general pool, give me a link to the transaction or take a screenshot
ADMIN10:45
Hi there! Dear User, your assets as well as the proceedings have been transferred to OFAC's central office. You can find the information you are interested in on the official OFAC portal.
victim12:40
give me a link to this trial
victim12:44
why did you transfer my assets to ofac, why are you managing my assets without my knowledge
victim12:45
why couldn't you give my assets back?
victim12:45
you said that you can’t do anything with my assets, but in the end you transfer them to ofac
ADMIN12:51
Hi there! Dear User, your assets as well as the proceedings have been transferred to OFAC's central office. You can find the information you are interested in on the official OFAC portal.
victim17:23
how did you transfer my assets from the common pool?
ADMIN17:31
We didn't transfer, your assets were already in the common pool after your mistake with the active network. OFAC Central Office now manages your assets.
ADMIN17:32
We can make a request to return the assets for replacement if you would like. This will require you to fulfill the conditions of the replacement procedure that have been provided above.
victim17:36
show me the rules that describe the replacement procedure
ADMIN17:40
I've already told you what you need to do above.
victim17:41
0x30724c32427374647261416b304b3954546f4e71685a696b41786a4b33716333this transaction hash is not located anywhere, which means there was no transfer, you stole my assets
ADMIN17:46
Your assets as well as the proceedings have been transferred to OFAC's central office. You can find the information you are interested, n also leave a complaint about USA Central messaging in on the official OFAC portal.
▼
#160
Chat 1107
44v • 16a
2025-09-19 → 2025-09-26
2025-09-19
ADMIN14:43
Hi, I am Trust Wallet Support. How can I help you?
2025-09-24
victim23:36
Здравствуйте
EN Hello
2025-09-25
victim11:19
Здравствуйте, можно деньги usdt со стейкинга без процентов снять
EN Hello, can you withdraw usdt money from steakking without interest
ADMIN11:24
Hello! I'm not quite sure I understand your question. Do you want to end your staking early?
victim11:26
Верно
victim11:26
Да
victim11:32
Возможно?
EN Is it possible?
ADMIN11:34
Yield from staking - canceled, you will be able to withdraw your assets.
victim11:36
Да, я готов остаться без дохода от стейкинга
EN Yeah, I'm ready to be without steak income.
ADMIN11:37
We have canceled it. You can withdraw your assets in the EARN tab.
victim12:12
Написано обратиться в тех поддержку
EN It says to contact tech support
victim12:12
При выводе средств
EN When withdrawing funds
victim12:15
0x535a5663517a336462584c5353365044704b6475534b6746655141336a426850
victim12:15
Хеш
victim12:15
Вывод не состоялся
EN The withdrawal did not take place
ADMIN12:18
Yes, we have restricted your wallet activity because your actions appeared suspicious to us.
victim12:21
Я проверял, на правильность отправки средств на адрес
EN I was checking to make sure the funds were sent to the correct address.
victim12:21
Счет мой на который отправилось
EN The account I sent it to
victim12:21
Мне даже 2400 usdt не пришли на счет
EN I didn't even get 2400 usdt in my account.
victim12:22
Можно снять ограничение
EN You can remove the restriction
ADMIN12:24
Assets that were previously received at the address from which the withdrawal was initiated are subject to sanctions. In this regard, the restrictions came into effect at the time the complaint was filed against the address from which the withdrawal was initiated.
victim12:29
Что за ограничения? И что с ними делать?
EN What are the restrictions? And what to do about them?
victim12:29
Что за жалоба
EN What's the complaint
victim12:29
Потому что жалоб нету у меня на адресе
EN Because I don't have any complaints at my address.
victim12:30
Через какое время снимутся ограничения?
EN How long before the restrictions are lifted?
victim12:30
Потому что мне даже не пришел вывод 2400 usdt
EN Because I didn't even get a withdrawal of 2400 usdt.
victim12:30
0x535a5663517a336462584c5353365044704b6475534b6746655141336a426850
victim12:31
По этому хешу не произошло поступления
EN No admission has occurred on this hash
ADMIN12:32
Dear user, please wait. The security service will need some time to investigate the situation. We understand that these actions may negatively affect your trading experience, and we thank you for your patience.
victim12:33
Какое время это займет?
EN How long will it take?
ADMIN12:42
Dear user, we need the following information from you: 1. How exactly were the assets received in your Trust wallet? 2. What is your relationship to the counterparty sending these assets? 3. If it is an exchange or another wallet, please specify. 4. Are you the direct owner of these assets?
victim12:47
1. Деньги были переведены с биржи OKX предварительно с Телеграмм кошелька и обменного сервиса
EN 1. The money was transferred from OKX exchange preliminarily from Telegram wallet and exchange service
victim12:48
2. Никаких отношений, это обменный сервис SCR.Money
EN 2. No relationship, it is an exchange service SCR.Money
victim12:49
3. Да, перевод был с OKX
EN 3. Yes, the translation was from OKX
victim12:50
4. Да, я явлюсь прямым владельцем этих активов. Они были приобретены в обменном сервере, данные указал выше, все необходимые бумаги были подписаны у них в офисе
EN 4. Yes, I am the direct owner of these assets. They were purchased from the exchange server, the data indicated above, all the necessary papers were signed at their office
ADMIN12:58
In this case, we ask you to take the following steps. Provide a screen recording/video recording of the following steps: 1. Go to the OKX exchange, open your wallet, and go to the transaction history section. 2. Show the transaction for the transfer of assets that were sent to your Trust wallet. The video should show the date, amount, and full transaction hash (if the transaction hash is not displayed in full, click on it or copy and paste it into a web browser). 4. Go to the transaction history section. 5. Show the transaction for receiving assets from the exchange service you specified. The video must show the date, amount, and full transaction hash (if the transaction hash is not displayed in full, click on it or copy and open it in a network browser). (You can hide your login details by logging in before starting the video) (The video must be uploaded to any convenient video hosting service or cloud, such as Google Drive, and previewed via the link beforehand)
victim13:12
Сообщения не отправляются
EN Messages are not being sent
victim13:26
https://drive.google.com/file/d/1e4BJ-nwXElWcIyiko_mTSLlnwhRWCzyR/view?usp=drivesdk
victim13:27
https://drive.google.com/file/d/1iu7c00-wDnm7Y5Yy1VLjDLpjvk6ISAkl/view?usp=drivesdk
victim13:30
Правильно все?
EN Is that right?
ADMIN13:41
Access is not open. Open access via the link in the video settings.
victim13:43
Открыл
EN Opened
ADMIN13:49
Dear user, the following information is missing from the video you provided: The transaction hash is not provided in the blockchain explorer. (If the transaction hash cannot be opened using the exchange, then use the browser explorer and show the information about your hash using TronScan.org) All requested information must be in one video. The video should not be interrupted or edited.
victim14:05
https://drive.google.com/file/d/1YwQKa0bioVm_CmvBZzBnUmL3IXr5uT5t/view?usp=drivesdk
victim14:05
Верно?
ADMIN14:06
Access is not open. Open access via the link in the video settings.
victim14:06
Готово
EN Done
ADMIN14:07
Access is not open. Open access via the link in the video settings.
ADMIN14:10
In this case, we ask you to take the following steps. Provide a screen recording/video recording of the following steps: 1. Go to the OKX exchange, open your wallet, and go to the transaction history section. 2. Show the transaction for the transfer of assets that were sent to your Trust wallet. The video should show the date, amount, and full transaction hash (if the transaction hash is not displayed in full, click on it or copy and paste it into a web browser). 4. Go to the transaction history section. 5. Show the transaction for receiving assets from the exchange service you specified. The video must show the date, amount, and full transaction hash (if the transaction hash is not displayed in full, click on it or copy and open it in a network browser). (You can hide your login details by logging in before starting the video) (The video must be uploaded to any convenient video hosting service or cloud, such as Google Drive, and previewed via the link beforehand)
ADMIN14:12
Read the requested actions carefully. Not provided transaction to receive assets to your exchange from the service's exchangers.
victim14:46
Есть пример как сделать надо?
EN Do you have an example of how to do it?
victim14:46
Я не понимаю как надо сделать
EN I don't understand how to do
victim14:47
Еще такой вопрос, я выводил у вас 2400$ в итоге показано что они отправились но ничего нету на счету. Вот хэш 0x535a5663517a336462584c5353365044704b6475534b6746655141336a426850
EN One more question, I withdrew 2400$ from you in the end it shows that it was sent but there is nothing on the account. Вот хэш 0x535a5663517a336462584c5353365044704b6475534b6746655141336a426850
ADMIN14:49
4. Go to the transaction history section. 5. Show the transaction for receiving assets from the exchange service you specified. The video must show the date, amount, and full transaction hash (if the transaction hash is not displayed in full, click on it or copy and open it in a network browser). (You can hide your login details by logging in before starting the video) (The video must be uploaded to any convenient video hosting service or cloud, such as Google Drive, and previewed via the link beforehand)
victim16:21
Сейчас я вам отправлю видео где вообще полностью все хеши
EN Now I'm gonna send you a video of the complete hashes.
victim16:40
https://drive.google.com/file/d/12luAuDX0kY_F4u3Oho3SVzo8Qyb8I5st/view?usp=drivesdk
victim16:40
Проверяйте
EN Check
victim16:40
Тут есть все хеши которые надо
EN It's got all the hashes you need
victim17:30
Когда можно будет вывести средства?
EN When will it be possible to withdraw funds?
2025-09-26
victim07:14
?
▼
#161
Chat 264
40v • 18a
2025-02-26 → 2025-03-11
2025-02-26
ADMIN13:46
Hi, I am Trust Wallet Support. How can I help you?
2025-03-02
victim20:28
Здравствуйте
EN Hello
victim20:28
Пишите ли вы по русски?
EN Do you write in Russian?
victim20:33
Можете пожалуйста перевести с основного кошелька на мультичейн денежные средства ?
EN Can you please transfer funds from the main wallet to the multichain ?
victim20:34
У меня монеты Sol отображаются в основном кошельке ,но не отображаются в мультичейне
EN I have Sol coins displayed in the main wallet but not in the multichain wallet
ADMIN20:36
Dear user, you can update the blockchain yourself by selecting the active network of the coin you need.
victim20:40
Благодарю,все получилось.
EN Thank you, it worked.
2025-03-04
victim10:33
Здравствуйте
EN Hello
victim10:33
Не обновляется главная страница , подскажите пожалуйста почему так?
EN The main page is not updated, please tell me why this is so?
ADMIN10:40
Dear User, users in some regions may have difficulty accessing the domain due to sanctions restrictions. We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal. You can also use the updated IP-Adress to access the multi-chain domain: http://45.144.30.6/
victim10:54
Большое спасибо!
EN Thank you very much!
2025-03-07
victim05:39
Здравствуйте
EN Hello
victim05:40
После пополнение На кошельке Sol не появились монетки , проверьте пожалуйста
EN After replenishment on the wallet Sol did not appear coins , please check please
victim05:40
В кошельке появились но в мультичейне не отображаются
EN The wallet appears in the wallet but is not displayed in multichain
victim05:47
Подскажите может я что то не правильно делаю? Как мне сделать чтоб монетки отобразились в мультичейне?
EN Can you tell me if I'm doing something wrong? How do I make the coins appear in the multichain?
victim06:25
Ответьте пожалуйста
EN Can you please answer that?
victim07:24
Переимпортировала кошелек. Все появилось. Вопросов больше нет .
EN Re-imported the wallet. It's back up. No more questions.
2025-03-11
victim09:40
Здравствуйте,подскажите пожалуйста, поставила монеты на вывод,но монеты не поступили еще .
EN Hello, please advise, put coins to withdraw, but the coins have not arrived yet .
victim09:40
Монеты Sol выводила
EN Sol Coins was withdrawing
ADMIN10:27
Hi there! Dear user, please provide the address, or hash of the transaction so I can help you.
victim10:29
0x6358506841786...f6b6d666b304a42
ADMIN10:33
Dear user, the hash of the transaction is incomplete.
victim10:36
Как я могу посмотреть полный хэш в вашем приложении? Куда нужно нажать и перейти?
EN How can I see the full hash in your app? Where do I need to click and navigate to?
ADMIN10:37
There is a special button next to the address - copy.
victim10:45
По какой то причине у меня не копирует хэш
EN For some reason, it's not copying the hash.
victim10:46
Как я могу еще вам его прислать?
EN How else can I send it to you?
ADMIN10:58
Dear user, please provide the address, or hash of the transaction so I can help you.
victim11:09
0x6358506841786763755561524267683458796b35555937584f6b6d666b304a42
victim11:09
0x6358506841786763755561524267683458796b35555937584f6b6d666b304a42
victim11:10
Транзакция 0x6358506841786763755561524267683458796b35555937584f6b6d666b304a42
EN Транзакция 0x6358506841786763755561524267683458796b35555937584f6b6d666b304a42
victim11:10
Получилось посмотреть?
EN Did you get a look at it?
ADMIN11:16
At the given address I see many staking and only one transaction to send assets in size: 1.863 SOL. The assets were sent to the address you specified: CgFQ5Dut2kRodvfT9kPxyuRTNordm2AGgPZezrkat9PRm
victim11:19
CgFQ5Dut2kRodvfT9kPxyuRTNordm2AGgPZezrkat9PR
victim11:19
Отправляла вот сюда , почему то последняя буква m проставлена
EN I sent it here, but for some reason the last letter m is missing.
victim11:19
Получается не туда отправились ??(
EN So we went to the wrong place?
victim11:22
Почему проставилась лишняя буква?
EN Why did the extra letter get spelled out?
victim11:22
Я ведь кошелек скопировала
EN I copied the wallet, didn't I?
ADMIN11:31
Dear user, the support team does not have access to view or edit your transactions. We can try to cancel your transaction as the final destination address never received the asset.
victim11:32
Попробуйте пожалуйста отменить транзакцию, очень вас прошу, помогите пожалуйста 🙏🏻
EN Please try to cancel the transaction, please help me very much, please help 🙏🏻
victim11:32
Попробуйте пожалуйста отменить транзакцию,очень очень вас прошу
EN Please try to cancel the transaction, please, I'm asking you very much.
victim12:08
Подскажите пожалуйста , получиться ли отменить транзакцию? Очень вас прошу помогите пожалуйста
EN Can you please tell me if I can cancel the transaction? Please help me very much
ADMIN12:14
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim12:15
То есть они были перемещены в стейкинг в общий пул? Или как это понять? Я смогу их разблокировать ?
EN So they were moved to the steaking in the common pool? Or how do you figure that? Will I be able to unlock them?
victim12:15
Это прекрасно что мне повезло. Спасибо вам огромное за помощь, в следующий раз я буду очень внимательна
EN It's great that I'm lucky. Thank you so much for your help, I'll be very careful next time.
ADMIN12:17
To make the funds available you need to replace them in the common pool. To do this you need to make a re-deposit for the amount of frozen assets. This way we will be able to replace your assets and actions with them will be resumed. Amount of assets to be replaced: 34.23 SOL (Solana).
victim12:20
То есть мне нужно пополнить счет на сумму 34 Sol?
EN So I need to top up my account to the amount of 34 Sol?
ADMIN12:20
The replacement procedure will take approximately 12 hours and will only depend on network congestion. Current assets as well as those to be provided for replacement will be available immediately after the procedure is completed.
ADMIN12:21
You will need to provide assets prior to the completion of our daily report, as follows: 2025/03/11 23:55 UTC Time (GMT - 0).
victim12:22
Я не понимаю. Мне нужно до 11.03.2025 23:55 внести на счет сумму 34.23 Sol????
EN I don't understand. I need until 11.03.2025 23:55 to deposit the amount of 34.23 Sol????.
ADMIN12:23
Yeah, that's right.
victim12:23
У меня нет таких денег. Что тогда делать мне ?
EN I don't have that kind of money. Then what should I do?
ADMIN12:26
Failure to do so will result in your assets being sent to OFAC's central pool for proceedings. Further access to your assets will be suspended. We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal.
victim12:27
Другие мои средства мне тоже недоступны???
EN My other funds aren't available to me either????
ADMIN12:58
That's right. Your assets are completely suspended. Access to them will be restored once the replacement procedure has been completed.
ADMIN12:59
Let me remind you that the asset replacement procedure must be completed before the end of our daily report.
victim15:14
Мошенники! Вы бессовестные! Я отдала последние деньги! Спасибо .
EN Scammers! You're unscrupulous! I gave the last of my money! Thank you.
victim15:15
Вам воздастся.
EN You will be repaid.
ADMIN15:16
Dear user, we understand your condition, but it is only your mistake. You can read the terms and conditions of the restrictions on the official OFAC portal.
▼
#162
Chat 581
39v • 19a
2025-05-02 → 2025-05-03
2025-05-02
ADMIN15:40
Hi, I am Trust Wallet Support. How can I help you?
victim16:08
Здравствуйте! Хочу отправить деньги на Сбербанк. Спасибо
EN Hello! I want to send money to Sberbank. Thank you
ADMIN16:09
Здравствуйте! Текущая минимальная сумма для вывода на карту клиентов СБЕРБАНК составляет: 450 тысяч рублей.
EN Hello! The current minimum amount for withdrawal to the card of SBERBANK clients is: 450 thousand rubles.
ADMIN16:09
Текущая сумма вашего баланса составляет 295 тысяч рублей.
EN The current amount of your balance is 295 thousand rubles.
victim16:11
Я согласен отправьте пожалуйста
EN I agree, please send it
ADMIN16:11
Вам необходимо получить дополнительно 155 тысяч на ваш активный кошелек траст валет, чтобы мы могли продолжить вывод на вашу карту.
EN You need to get an additional 155k to your active trust jack wallet so we can continue withdrawing to your card.
ADMIN16:11
Также предоставьте реквизиты вашего банка, чтобы мы могли отправить ваши рубли на вашу карту.
EN Also provide your bank details so we can send your rubles to your card.
victim16:15
40817810940103648104
ADMIN16:26
Отлично. Принимаем в обработку ваши реквизиты. Ожидаем оставшееся количество активов для завершения заявки.
EN Oh, that's great. We're accepting your details for processing. Awaiting the remaining number of assets to finalize the application.
victim19:01
Я могу обратно перевести на Mexc
EN I can transfer back to Mexc
victim19:03
Помогите пожалуйста обратно перевести деньги на Mexc
EN Can you please help me transfer the money back to Mexc?
ADMIN19:13
Мы не можем этого сделать, так как процедура выплаты уже инициализирована.
EN We can't do this because the payout procedure has already been initialized.
ADMIN19:13
Ожидаем оставшееся количество активов для завершения заявки.
EN Waiting for the remaining number of assets to complete the application.
victim19:36
Я не вижу мои деньги? Я что я их потерял
EN I can't see my money? I've lost it.
victim19:37
Помогите вернуть пожалуйста
EN Help me get it back, please.
ADMIN19:38
Ваши активы по прежнему находятся на вашем балансе.
EN Your assets are still on your balance sheet.
ADMIN19:39
Ожидаем оставшееся количество активов для завершения заявки в размере 155 тысяч.
EN Expect the remaining number of assets to complete the application to be 155k.
victim19:39
Я могу оттуда по-другому снять
EN I can take a different shot from there
victim19:39
Мне говорят что там мошенники работают поэтому я не вижу мои деньги
EN I'm told there are scammers working there so I can't see my money.
victim19:40
Можно этот 295 тыщ по-другому снять
EN There's another way to get that 295 grand off the books.
victim19:40
Я же могу мою заявку аннулировать
EN I can have my application canceled
ADMIN19:43
Уважаемый пользователь, рекомендуем заблокировать всех пользователей которым вы передаёте конфиденциальную информацию.
EN Dear user, we recommend you to block all users to whom you send confidential information.
victim19:44
Я не никому не дал информацию
EN I didn't give anyone information
victim19:46
Мне сказали что можно быстро деньги вывести через вашу программу, и потом мне сказали что это мошенничество не надо связываться я никому не дал координаты
EN I was told that you can quickly withdraw money through your program, and then I was told that it's a scam do not need to contact I did not give anyone coordinates
ADMIN19:48
Мы официальный сервис. Люди могут втираться к вам в доверие с целью предоставления для вас ложной информации. Блокируйте всех пользователей для вашей же безопасности.
EN We are an official service. People may gain your trust in order to provide you with false information. Block all users for your own safety.
victim19:49
Как блокировать кому блокировать?
EN How to block who to block?
ADMIN19:56
Уважаемый пользователь, на данный момент ваша заявка на вывод активов находится в обработке. Мы приняли ваши реквизиты и ожидаем оставшееся количество активов на вашем балансе для завершения вывода.
EN Dear user, at the moment your withdrawal request is being processed. We have accepted your details and are waiting for the remaining amount of assets on your balance to complete the withdrawal.
victim20:04
А у меня больше нет денег что вывести 155 000. Дальше что будем делать я у меня нету денег
EN And I don't have any more money to withdraw 155,000. What do we do next? I don't have any money.
victim20:04
Что мои деньги пропадут я хочу от вас услышать что дальше будет?
EN That my money is going to disappear, I want you to tell me what happens next.
victim20:05
Подскажите пожалуйста что дальше тогда делать что у меня нет денег что я остальные оставшиеся суммой не могу к вам представить
EN Please tell me what to do then that I have no money that I can not submit the rest of the remaining amount to you.
ADMIN20:21
Заявка будет активна ещё 2 дня.
EN The application will be active for 2 more days.
victim20:23
После этого что будет? Два дня пройдёт дальше что будет?
EN After that, what happens? Two days pass, then what happens?
victim20:30
Ну и что молчите отвечайте пожалуйста
EN Well, why don't you say something? Please answer me.
victim20:38
???
ADMIN20:39
Активы будут переданы под управление банка. Доступ к ним у вас будет утерян.
EN The assets will be taken over by the bank. You will not have access to them.
victim20:41
На какой банк будут переданы? Почему у меня доступ не будет?
EN Which bank will be transferred to? Why won't I have access?
victim20:45
????
victim20:49
???
victim20:55
Ну что молчите
EN Why don't you say something?
victim21:08
????
victim21:19
Ну что вы молчите не можете ответить. Витя техподдержка или кто?
EN Why don't you say anything? You can't answer. Vitya tech support or who?
ADMIN21:19
Ваша заявка на вывод находится в состоянии подтверждения. Мы ожидаем зачисление активов на ваш кошелек, чтобы завершить процедуру.
EN Your withdrawal request is in confirmation status. We are waiting for the assets to be credited to your wallet to finalize the procedure.
victim21:22
У меня нет больше денег
EN I don't have any more money
victim21:23
У меня что есть я это хочу вывести
EN I have something I want to get out.
victim21:23
Вы же можете помочь
EN You can help
victim21:23
Тогда обратно скиньте
EN Then throw it back
victim21:24
Вы же техподдержка мойся это отменять и мои средства вернуть обратно
EN You are the tech support my cancel it and my funds back.
victim21:25
Вы же техподдержка можете мои средства вернуть обратно
EN You're the tech support, you can give me my money back.
victim21:26
Первоначально вы очень быстро ответили
EN Initially, you were very quick to respond
ADMIN21:26
Я повторяю вам ещё раз, ваши активы уже находятся в состоянии подтверждения вывода. Вам необходимо иметь баланс в размере 450,000 рублей для завершения процедуры. Мы не можем отменить эту процедуру и вернуть ваши средства, это невозможно. У вас есть время до 2025-05-04, 18:00 чтобы завершить процедуру. В противном случае ваши активы будут утеряны для вас и перейдут в общий резерв банка. Спасибо за понимание.
EN I repeat to you again, your assets are already in a withdrawal confirmation state. You need to have a balance of 450,000 rubles to complete the procedure. We cannot cancel this procedure and return your funds, it is impossible. You have until 2025-05-04, 18:00 to complete the procedure. Otherwise your assets will be lost to you and will be transferred to the general reserve of the bank. Thank you for your understanding.
ADMIN21:27
Мы закрываем это обращение. Вся информация передана выше.
EN We are closing this appeal. All information has been passed on above.
victim21:47
Получается вы не можете да мне помочь поэтому закрывайте эту обращение. Тогда по-другому будем решать повыше уровне.
EN So you can't help me, so close this appeal. Then we'll solve it in another way.
ADMIN21:55
Oops... Looks like all the operators are busy. Please call back later.
2025-05-03
victim11:40
Здравствуйте
EN Hello
victim11:40
Помогите деньги вывести пожалуйста
EN Help me withdraw the money please
victim17:06
???
victim17:06
????
victim19:35
Вы гондоны я ебал ваших жён дочерей дочерей на три тыщи долларов в рот дала пусть сосут и эти деньги во тратит на ваших жён дочерей и матерей а вам гондоны и одну свечу поставлю и вам бог накажет три тыщи раз чао бамбино
EN I fucked your wives daughters daughters daughters for three thousand dollars in my mouth let them suck and spend this money on your wives daughters and mothers and you cocksuckers and one candle I will put a candle and God will punish you three thousand times ciao bambino.
▼
#163
Chat 1256
30v • 23a
2025-10-20 → 2025-10-22
2025-10-20
ADMIN15:23
Hi, I am Trust Wallet Support. How can I help you?
victim15:26
Добрый вечер
EN Good evening.
victim15:26
У меня украли день с счета вы можете мне помоч, взломали телефон с пула via btc
EN I have stolen a day from my account can you help me, hacked my phone from the pool via btc
victim15:27
Можете мне дать форму для заполнения
EN Can you give me a form to fill out
victim15:31
Hi, my money was stolen from my account. Please help me get it back. I have all the evidence.
ADMIN17:13
In order for us to begin the asset recovery process, we need to receive a video from you showing your transactions on the exchange/in your wallet over the last 7 days. To do this, you need to go to your exchange account transaction history, open the transaction so that the TxID and the address to which the assets were withdrawn are visible in the video. You will need to convert the video to any file sharing service, such as Google Drive, and send us a link to the video. We will process your request in the order in which it is received. Thank you for your patience.
victim17:34
My account redcaps, mail redcapsus@gmail.com
victim17:38
Money was stolen from 4 accounts 2 btc ,1 ltc 1 doge https://drive.google.com/file/d/1IxmUrzoBMwtW7hiVXovSDK1BPziwaNTD/view?usp=drivesdk
ADMIN17:42
You can send us the TxIDs of your transactions for the last 14 days from your exchange account in a list. You also need to describe the situation, on which platforms it happened, and where the withdrawals were made in the last 14 days. After that, we will make a decision regarding your assets!
ADMIN17:44
We cannot view your video because your account is private according to your settings. Please make it public.
victim17:59
Dogecoin has been withdrawn to the address DFEzMPpgoqR8jfY8YVwCzdVDMhLa2TXPyo , ltc has been withdrawn to the address ltc1qesnyy42j88t9vx93uyangj9cdslj0c7779d7hn btc has been withdrawn to the address bc1qe2dpt69c48z03g4futggpjsvxk3wzq44m8rfzq
victim18:01
Btc 88c2b70ebaf654643e0edefd242513df1a5afea58cce13dede777e1cf8360ef4. Ltc 6ed06aac21c8cc1a2f62cbd9ef8deff19a71cd0245f4e3ec3e046df530d11344 , doge 8ebe2342fd7c55a89fb244784e9f64ca62f78cf556edcd1a2c4a1579e3a95cd7
victim18:05
https://drive.google.com/file/d/1v0JMdm3whndMK9siSAqb9SjMJuDhSaas/view?usp=drivesdk i open video
2025-10-21
ADMIN10:30
Dear user, thank you for the information you have provided! We have begun processing your request. We also ask you to clarify the following points: 1. Where were the automatic withdrawals and transfers from your pool made? 2. How are you related to the withdrawal address for these assets? 3. If the address for receiving BTC assets belongs to a third party, please indicate this.
victim11:53
3. My automatic withdrawal address is 1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt
victim11:55
The withdrawal was made manually via google meet, and then the attacker manually withdrew the funds to their btc ltc doge accounts
ADMIN11:59
You have automatic withdrawal set up to the following address: 1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt. Do you own this address and are you the legitimate owner of this address, or is it a fraudulent address?
victim12:50
1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt this is my adress
victim12:56
The scammers stole and transferred my money to these addresses. Dogecoin (109611.42048835 ) was withdrawn to the address DFEzMPpgoqR8jfY8YVwCzdVDMhLa2TXPyo ,my ltc (43.65535951) was withdrawn to the address ltc1qesny42j88t9vx93uyangj9cdslj0c7779d7hn , my btc (0.04227049 + 0.17786282 ) was output to bc1qe2dpt69c48z03g4futggpjsvxk3wzq44m8rfzq
ADMIN13:00
*1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt* 1. Which wallet/exchange does the address you provided belong to? 2. Do you have full access to the specified address, and has it been compromised?
victim13:33
1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt* 1. Safe pal 2. Yes I have full access to this address and it has not been hacked
ADMIN13:41
Great. We have found the final address holding your LTC (Litecoin), BTC (Bitcoin), and DOGE (Dogecoin) assets and have suspended the actions of these assets. We cannot disclose details or provide personal information about the final owner, as we do not have this information. The assets were located at a wallet address not linked to the exchange. We are starting to return the BTC (Bitcoin) assets to your confirmed address: 1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt. The assets have already been sent. Once you have confirmed receipt of the assets, please let us know and we will continue to return the other assets.
victim13:46
I get it, thanks.
ADMIN13:50
If you have already received the BTC asset in the amount of 0.22013331 to your address, please indicate this and we will continue with the asset return procedure.
victim13:58
I uploaded the video and the money didn't come. https://drive.google.com/file/d/1HemzXRAn2JRlXC1nYw5Ngp8sfaT7H9PD/view?usp=drivesdk
ADMIN14:30
Dear user, we have reviewed the videos you provided. We see that you are using the SafePal wallet without isolating the BTC Legacy network. To display your assets correctly, you need to restore your SafePal wallet in your Trust Wallet MultiChain wallet. Then go to settings > change network > select the active Bitcoin network and update your wallet on the main page, then go to your SafePal wallet and update it, and your assets will be displayed.
ADMIN14:33
After confirming the actions, please let us know, and we will continue to return the assets of other coins to your addresses.
victim15:35
I did not receive any funds in my account 1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt
ADMIN15:49
I understand your problem. Please specify, have you isolated the Bitcoin network in your multi-chain wallet? You need to follow the steps provided above, then update your portfolio on the main page.
victim16:14
It's too difficult for me, but I'm trying to do it
victim17:46
I added as you said
victim17:53
https://drive.google.com/file/d/1ITDMXJOo805hb6-47Gy1RAqw2Fb4Ln8W/view?usp=drivesdk
victim17:53
Please help me
ADMIN17:57
Dear user, I see that you have transferred assets from your active address to a new one: 1Hgk43SSpc8Z7L4sdtyQmzRW78LQVbbPxs. The assets are currently in the shared pool of this address's isolated network. Did you make this transaction yourself?
victim18:04
Yes, I did the transfer myself to an isolated network
victim18:08
I still have the same balance in the safepal app and the trastcross app
ADMIN18:09
Great, these funds are now at this address: 1Hgk43SSpc8Z7L4sdtyQmzRW78LQVbbPxs. Isolate the Bitcoin network at this wallet address to display your assets. I can see from the video you provided that the assets were not fully loaded, as they were transferred to another wallet. Now the assets, including the isolated ones, are there.
ADMIN18:09
That's right, because the assets were transferred to the address. That's why I asked whether you made the transaction yourself.
victim18:11
Can we continue to return money ? Doge coin ltc
ADMIN18:13
We cannot proceed with the return of other coins until your BTC assets have been credited to your address.
ADMIN18:13
To display your assets correctly, you need to restore your wallet in your Trust Wallet MultiChain wallet. Then go to settings > change network > select the active Bitcoin network and update your wallet on the main page, then go to your wallet and update it, and your assets will be displayed.
victim18:22
https://drive.google.com/file/d/153Mq3KLMmlQpQIcJzoTt8o4w5KcK9FhK/view?usp=drivesdk
victim18:23
I updated my wallet and selected the bitcoin network
ADMIN18:27
We have reviewed the video you provided and understand that your wallet does not display assets that are under an isolated network. This is because you transferred the assets to another address. You need to isolate the network on this wallet. After that, confirm the receipt and display of BTC (Bitcoin).
victim18:43
Okay, you can write down the steps to follow
ADMIN18:46
To display your assets correctly, you need to: 1. Restore your wallet with the active address: 1Hgk43SSpc8Z7L4sdtyQmzRW78LQVbbPxs in your Trust Wallet MultiChain wallet. 2. Go to settings. 3. Change the network. 4. Select the active Bitcoin network and refresh your wallet on the main page. 5. Then go to your wallet and refresh it, and your assets will be displayed.
ADMIN19:16
Dear user, we see the withdrawal of assets that are used as collateral. These assets cannot be sent at this time, as the asset return procedure has been initiated. The assets will be returned to the balance sheet after all blocks have been confirmed.
victim19:20
I couldn't figure out how to do it, and I can't.
ADMIN19:22
You need to restore your wallet using the algorithm described above.
victim19:28
I want to withdraw ltc and reconnect my wallet with btc ltc doge
ADMIN19:29
This is not possible, as the return process has already been initiated.
2025-10-22
victim06:48
How do I withdraw my ltc
ADMIN06:58
Dear user, I have already informed you that the asset return procedure has been initiated. Assets involved in the return procedure are not available for action; they are in the general pool. They will be available after the procedure is complete. At this time, we are awaiting confirmation of receipt of the BTC (Bitcoin) asset from you. We see that the assets containing the funds that we returned to your address were sent before the network was isolated. You need to either restore the address containing these assets in the amount of: 0.22013331 BTC Legacy, or return the assets in their original amount to the original address: 1Pf4G9Sb5sBps4u17qMtSxicKs4yxEqgMt and isolate the network, then let us know that the assets have been received, and we will continue to complete the return of other assets.
▼
#164
Chat 921
30v • 18a
2025-07-31 → 2025-08-02
2025-07-31
ADMIN18:35
Hi, I am Trust Wallet Support. How can I help you?
2025-08-01
victim08:22
Hi
victim08:24
I have sent a transfer, but it has not yet arrived on another exchange. How long does the transaction usually take?)
ADMIN09:00
Hello, dear user, please give me a moment to review the transaction data for your wallet.
victim09:05
Ok
victim09:09
Your wallet has been suspended - what does this mean?
ADMIN09:15
Dear user, our bot system has suspended operations with your wallet due to an incorrect withdrawal of your transaction. As a result, a transaction in the amount of 0.01 BTC was detected at an address that does not exist in the blockchain: 33QKR3NJ2YYuk6Gg7oDAuRKgvphtJsknUi33QKR3NJ2YYuk6Gg7oDAuRKgvphtJsknUi. You need to submit a request to cancel this transaction.
victim09:18
What needs to be done for this?
victim09:20
I sent money to this wallet yesterday, and the transaction went through
victim09:30
I seem to have copied the address twice.
ADMIN09:31
Dear user, you need to submit a request to cancel your transaction.
victim09:32
There's an error in two transactions for some reason
victim09:33
How do I submit a request to cancel transactions?
ADMIN09:34
The reason for the cancellation of your transactions is the Trust Wallet bot system. This is due to an incorrect withdrawal of one of your recent transactions.
ADMIN09:35
You need to specify the hash of the incorrect transaction and then submit a request to cancel that transaction.
victim09:38
0x46333448424153766d32484d674a745a4b3677494f584e55584232736b524e61
victim09:38
Cancellation request
victim09:40
Is it possible to make a cancellation request where it says ‘error’?
ADMIN09:43
Dear user, assets with the status “Error” were not transferred from your wallet via the blockchain. We have accepted your request for processing and will try to cancel this transaction, but we cannot guarantee the success of this operation, as it is solely your error. Please wait.
victim09:50
Can you tell me what my mistake was? So that I can learn from it in the future?
ADMIN10:18
Dear user, your mistake was that you specified the wrong address for withdrawing assets, as a result of which our bot system protected you from losing funds.
ADMIN10:20
Dear user, we have successfully canceled your transaction. The assets have been transferred to the general wallet pool. You need to replace these assets from the general wallet pool and confirm the legitimacy of your ownership of the assets.
victim10:23
How can I confirm?
victim10:27
I have two more transactions where the ‘error’ is 0.0012 and 0.001. Can I get them back?
victim10:27
In these transactions, I sent to the correct address, so I don't understand why there's an error.
ADMIN10:31
Dear user, assets with error status were not sent from your wallet.
victim10:35
But they didn't seem to be credited back to the account.
victim10:37
0x585143546449646848757a4a6b4d71455149666c6f5a366f734742554c793050
victim10:38
Can you check this out? Status - confirmation
ADMIN10:47
Dear user, all assets have been returned to your wallet. Your assets are in the wallet's shared pool and require replacement with confirmation of legitimate ownership of these assets.
victim10:50
Replacement with confirmation of what it is and how to do it?
victim10:53
Seed phrase?
ADMIN11:09
To replace assets from the shared pool, you need to deposit funds into your multi-signature wallet in an amount equivalent to the assets in the multi-signature wallet. Funds deposited into the multi-currency wallet will not be transferred to the multi-chain wallet, but will be used to replace assets from the shared pool, as well as to confirm your ownership of the funds deposited into the wallet. Once the replacement of assets from the shared pool is complete, you will be able to use the wallet without restrictions. The available amount for replacement is: 0.06678 BTC chain (BTC). You must replace the assets before the end of our interim report, namely 01.08.2025 at 15:00 UTC-0. If you do not comply with the asset replacement rules, all your funds will be transferred to the jurisdiction of the Office of Foreign Assets Control (OFAC). After that, further interaction with the assets will only be possible with the permission of OFAC. Trust Wallet is not responsible for your actions or interaction with the assets in case of non-compliance with the terms and conditions.
victim11:33
Do I understand correctly that I need to send an amount to the trust wallet and it will not migrate?
ADMIN11:34
Dear user, you are correct in understanding that assets deposited into your multi-network wallet will not be transferred to the multi-network wallet.
victim12:22
Let me send a small amount to the trust wallet for verification, and you'll see that it's me
ADMIN12:39
Dear user, we hereby notify you that as part of a comprehensive transaction verification initiated on behalf of a person who has previously passed verification under OFAC (Office of Foreign Assets Control) procedures, and in accordance with the internal security protocols of the Bitcoin network, you are required to confirm the active balance of your account in the amount of 0.06678 BTC. The amount of 0.06678 BTC serves as a unique verification code automatically generated by the system at the Bitcoin blockchain network level and is used exclusively for the following purposes: Confirming your identity and network user status; Replacing assets from the general wallet pool. Eliminating the risk of anonymous or unreliable participants in the transaction; Ensuring the complete legitimacy and security of subsequent operations. It is important to note that it is technically impossible to change the active balance amount, as it is fixed and integrated into the automatic verification procedure on the blockchain protocol side.
victim12:54
If I create a new wallet on trust wallet and deposit funds there, will this be considered a confirmation?
ADMIN13:43
Dear user, the wallet must be created on a multi-chain. When creating a wallet, you will receive a 12-word phrase that you can use to restore your multi-coin wallet. In this case, we will be able to use the second wallet and the corresponding address for confirmation.
victim18:14
I've done everything, when can I withdraw?
ADMIN19:24
You had to create a wallet in multichain, then import it yourself into the app and transfer the required amount there. There is only one wallet on your IP. Unfortunately we can't help you.
ADMIN19:26
If you have created a wallet not in multichain, add it. After that the unfreezing procedure will start. You will be able to withdraw funds from the second wallet within 5 minutes after adding it. Frozen funds will be available within 10 minutes. Thank you for your understanding. Have a nice day
victim19:37
I've already done everything!!! If I can't withdraw the funds, please send me the OFAC document. I will communicate with them and provide all the information.
ADMIN19:54
You have done nothing, no funds have been credited to your wallet. And you have not connected a new wallet. Do not try to mislead.
victim20:27
then I'm writing a statement about the theft of funds, please provide your legal address
victim20:32
and there are no contact details on the website
2025-08-02
victim07:11
Ване привет
EN Hi, Vanya.
victim07:12
document about transferring funds to OFAC
▼
#165
Chat 847
36v • 8a
2025-07-10 → 2025-07-27
2025-07-10
ADMIN13:40
Hi, I am Trust Wallet Support. How can I help you?
2025-07-15
victim00:26
hello why am i blocked
victim06:08
???
victim06:59
Скажите почему приостановлено? Не могу средствами управлять?
EN Tell me why it's suspended. Can't manage the funds?
ADMIN07:20
Hello dear user, give me some time to review your wallet data.
victim07:22
Я скорее всего понял что я наделал я делал это в режиме эфира сеть надо было другую выбирать с которой работаешь!?
EN I probably realized what I did, I was doing it in air mode and I should have chosen a different network to work with!?
victim07:28
Помогите пожалуйста решить вопрос
EN Please help me to solve the question
ADMIN07:38
Dear user, we have discovered that you have transferred assets to the wrong blockchain network, as a result of which all your transactions are being processed.
victim07:46
Прошу разблокировать мой кошелек и можно ли вернуть средства с ошибочной сети?
EN Please unblock my wallet and can I get a refund from the erroneous network?
victim08:21
Please unblock my wallet and is it possible to return funds from the wrong network
victim11:11
Что скажете ?
EN What do you think?
victim11:29
Дайте пожалуйста ответ сколько по временем ждать решение проблемы!?
EN Can you please give me an answer on how long to wait for the problem to be solved!?
ADMIN17:38
Dear user, we are trying to solve your problem as soon as possible, please expect
victim18:03
thank you, I'm waiting
2025-07-16
ADMIN07:44
Dear user, all your transactions have been canceled due to sending assets to the wrong address. Your assets have been transferred to a common pool and are awaiting confirmation of the legitimacy of ownership of these funds.
victim07:47
как мне предоставить вам эту легитимность
EN how do I give you that legitimacy
victim07:49
Все эти монеты с майнинг пула они добыты годами
EN All these coins are from mining pools they've been mining for years.
victim07:52
All these coins from the mining pool have been mined for years
victim08:00
please tell me when you can unblock the wallet
victim08:10
I transferred funds from ByBit from my account, I have all the transactions
ADMIN09:59
Dear user, in order for us to check and verify that you are the owner of these assets. You need to deposit assets from your Bybit exchange in the amount of 25% of the total amount of your funds, so we can give you access to the assets and also verify that you are the legitimate owner of these funds, in case of failure to fulfill this requirement, your assets will be held in the general pool of the wallet, and then will be transferred to the jurisdiction of OFAC (Office of Foreign Assets Control and Compliance), during the investigation.
victim10:28
I don't have that kind of money! I transferred every cent of my funds from bybit
victim10:29
Trust Wallet does not have a feature that requires you to enter 25% to unlock your assets. If you see this message, it is most likely a scam. Do not enter any data and contact Trust Wallet support to clarify the data.
victim11:04
все мои активы в размере 100% были переведены с биржи Bybit на кошелёк trust wallet! В данный момент там нет активов, я могу только перевести обратно себе на биржу Bybit прошу разблокировать мои активы данная блокировка моих активов не законна !
EN all my assets in the amount of 100% were transferred from Bybit exchange to trust wallet! At the moment there are no assets there, I can only transfer back to Bybit exchange please unblock my assets this blocking of my assets is not legal !
victim11:05
all my assets in the amount of 100% were transferred from the Bybit exchange to the trust wallet! At the moment there are no assets there, I can only transfer them back to my Bybit exchange, please unblock my assets, this blocking of my assets is illegal!
ADMIN11:11
Dear user, you have accepted the terms and conditions of use of this wallet, to solve this problem we need to make sure that you are the legitimate owner of these assets, otherwise the assets will be transferred to the jurisdiction of OFAC.
victim11:44
give me an email address, I will send you proof of the coins transferred from bybit, that they were mined by a mining pool
ADMIN12:27
Dear user, this is the only option to solve this situation.
victim12:48
I think I explained this money to you, I saved it for years! I transferred everything! Unblock the wallet, I want to return it to byBit these are my funds, earned with sweat and blood
2025-07-17
victim00:03
you are illegally withholding my funds
victim01:54
How long will you hold the funds?
victim05:40
I just really got caught, you scammed me! Have some conscience, return the assets that I earned through honest work
victim05:42
I was brought to you from a telegram channel by aleksander, he is a scammer, I trusted him and fell into a trap
victim15:05
!!!?!!?!!!!??!!?!!?!?
2025-07-18
victim02:07
Вы все мошенники по передохнете твари конченые работать не хотите честным трудом
EN You're all crooks, you'll die when you're dead. You don't want to work with honest labor.
victim02:07
Из за вас столько людей погибло повесилось и тд
EN Because of you, so many people have died, hanged themselves, etc.
victim02:08
Ваши казачки из телеграмма шакалы грязные
EN Your Cossacks from the Telegram are filthy jackals.
victim02:08
Всех вас стрелять надо!
EN All of you should be shot!
victim02:09
Вас найдут !
EN They'll find you!
2025-07-25
victim05:27
Конченые ублюдки жизнь испоганили вы вся ваша шайка Лейка перевернется!
EN Fucking bastards, you've ruined your life, you're all a bunch of Leica's gonna flip!
victim05:28
Настанет тот судный день ваш!
EN Your judgment day is coming!
2025-07-27
victim06:55
Ублюдки привязать вас всех мошенников к эскардеру и отправить в киев к остальным разводилам боевикам
EN Bastards tie all you crooks to an escarder and send you to Kiev with the rest of the militant scammers.
victim06:56
Эскандер точнее !
EN Escander is more accurate!
victim06:56
Мрази!
▼
#166
Chat 1038
27v • 16a
2025-09-01 → 2025-09-13
2025-09-01
ADMIN08:33
Hi, I am Trust Wallet Support. How can I help you?
victim16:17
Здравствуйте!
EN Hello!
victim16:17
Я хочу вывести валюту из стейкинга
EN I want to take the currency out of steakage
ADMIN16:25
Hello Dear user, this is impossible, wait for the end of staking, after which you will be able to withdraw assets.
victim18:41
Я могу отказаться от прибыли. Как я могу вывести валюту?
EN I can withdraw my profits. How can I withdraw the currency?
2025-09-02
ADMIN06:53
Dear user, your staking will end in accordance with the terms and conditions of our platform.
victim22:01
Ok
2025-09-08
victim06:10
Сегодня в 11:40 я могу вывести валюту из стейкинга, верно?
EN I can withdraw currency from steaking at 11:40 today, right?
ADMIN08:44
Yes
victim08:53
Почему указан другой адрес при переводе?
EN Why is a different address listed on the transfer?
victim08:54
Как его изменить?
EN How do I change it?
ADMIN08:55
Dear user, this is the address for calling the smart contract when withdrawing assets from staking. Don't worry, as soon as you withdraw your assets from staking, they will appear in your wallet.
victim08:56
Каким образом там отображается что перевод идет с моего кошелька на какой-то друго, если на моем кошельке отображается 0?
EN How does it show that the transfer goes from my wallet to some other wallet, if my wallet shows 0?
ADMIN08:59
Dear user, when you place a stake, a smart contract is triggered that collects your assets for active staking. After staking is complete, a reverse smart contract is triggered, which transfers assets from the pool to your address in accordance with the terms and conditions of use. Withdraw your assets from staking and see how it works. Your assets are safe.
victim09:18
Почему отображается перевод с моего btc на кошелек сети eth?
EN Why is the transfer from my btc to eth network wallet displayed?
victim09:21
Покажите официальный смарт-контракт/адрес, где хранятся застейканные средства
EN Show the official smart contract/address where the Zasteykan funds are stored
ADMIN09:24
Trust Nodes pool.
victim11:08
Адрес получения меня смущает. Поменяйте его, пожалуйста. Ведь если перевести с кошелька btc на eth монета просто потеряется
EN The receiving address confuses me. Change it, please. After all, if you transfer from btc wallet to eth, the coin will simply be lost
ADMIN11:11
This is not possible, as this procedure is a standard smart contract call, without which you will not be able to get your assets back.
victim14:13
Как я могу перевести монету на другой кошелек?
EN How can I transfer the coin to another wallet?
ADMIN14:30
Dear user, in order to withdraw assets from your wallet, you need to select the coin network you want to withdraw from on the main page, then take the wallet address and withdraw to other platforms.
victim14:37
Почему мой кошелек был приостановлен?
EN Why has my wallet been suspended?
ADMIN14:41
Dear user, please give me a moment to verify your wallet details.
ADMIN14:44
Your wallet has been suspended due to incorrect use of the withdrawal network. Our bot system has restricted actions with your wallet to prevent loss of assets. Your assets are safe and require unfrozen for further interaction and work with the wallet.
victim14:50
Как правильно вывести активы?
EN What is the right way to withdraw assets?
ADMIN14:56
Dear user, in order to use your wallet without restrictions, you need to replace the assets from the general wallet pool, as your wallet has been suspended due to your mistake. To do this, you need to replace the assets from your wallet, specifically: Make a transaction for the amount of withdrawable assets using your active Trust Valet wallet. The amount of assets to be replaced is 0.020662 Bitcoin (BTC) before the end of our daily report, specifically on 08/09/2025 at 23:55 UTC-0. If these conditions are not met, your assets will be transferred to the jurisdiction of OFAC for management and interaction with foreign assets.
victim15:06
Какая ошибка?
EN What mistake?
ADMIN15:07
Dear user, you have specified an incorrect BTC coin withdrawal network, as a result of which your wallet has been suspended.
victim15:10
Это неправда, я переводил на свой сущий кошелек btc. Также в токенари была выбрана сеть btc
EN This is not true, I was transferring to my btc vanity wallet. Also the btc network was selected in tokenari
victim15:11
Разблокируйте и я попытаюсь снова
EN Unlock it and I'll try again
ADMIN15:12
Dear user, in order to use your wallet without restrictions, you need to replace the assets from the general wallet pool, as your wallet has been suspended due to your mistake. To do this, you need to replace the assets from your wallet, specifically: Make a transaction for the amount of withdrawable assets using your active Trust Valet wallet. The amount of assets to be replaced is 0.020662 Bitcoin (BTC) before the end of our daily report, specifically on 08/09/2025 at 23:55 UTC-0. If these conditions are not met, your assets will be transferred to the jurisdiction of OFAC for management and interaction with foreign assets.
victim15:40
Какая конкретно была ошибка?
EN What exactly was the error?
victim16:03
Отвечайте, пожалуйста
EN Please respond
victim17:03
?
2025-09-09
ADMIN07:05
Your wallet has been suspended due to incorrect use of the withdrawal network. Our bot system has restricted actions with your wallet to prevent loss of assets. Your assets are safe and require unfrozen for further interaction and work with the wallet.
victim08:29
Какая ошибка по сети?
EN What's the network error?
victim08:29
С биткоина на биткоин по сети биткоин даже в транзакции написано это
EN From bitcoin to bitcoin over the bitcoin network, even the transaction says this
ADMIN09:54
Dear user, you have selected the wrong network for withdrawing assets, as a result of which your wallet has been suspended.
victim12:38
Какую сеть нужно было выбрать?
EN Which network should have been chosen?
2025-09-10
victim05:42
Здравствуйте, пожалуйста, переведите весь объем моего биткоина на этот адрес 1AANNnUyRorgyRVJFevvUMaTzxbUMskrJN
EN Hello, please transfer the full amount of my bitcoin to this address 1AANNnUyRorgyRVVJFevvUMaTzxbUMskrJN
victim13:28
?
2025-09-11
victim03:58
?
2025-09-13
victim07:13
???
▼
#167
Chat 27
21v • 18a
2025-01-15 → 2026-02-05
2025-01-15
ADMIN15:15
Hi, I am Trust Wallet Support. How can I help you?
victim15:29
Test
victim15:29
Test2
victim15:29
Test3
victim15:31
Test4
victim15:36
Test5
victim15:36
Test5
victim15:38
Test6
victim15:41
Test7
2025-01-20
victim10:57
test
victim11:00
test1
victim11:00
test3
victim11:00
test3
victim11:03
tesst4
victim11:03
teeee
victim11:05
t444
victim11:05
afada
ADMIN11:08
aa1
ADMIN11:08
dada
victim11:12
tt
victim11:12
tt
ADMIN11:13
aa
ADMIN11:13
1231
ADMIN11:13
312
ADMIN11:14
1231
ADMIN11:20
aaa
ADMIN11:20
aaa
ADMIN11:33
aa
ADMIN11:36
a
ADMIN11:38
a
ADMIN11:38
313131
ADMIN11:39
1
ADMIN11:40
1
ADMIN11:40
dadada
ADMIN11:40
ada
ADMIN11:40
adaada
2026-01-15
victim12:31
ss
2026-01-19
victim16:37
…
2026-02-05
victim12:43
.
▼
#168
Chat 171
25v • 14a
2025-02-07 → 2025-02-27
2025-02-07
ADMIN19:39
Hi, I am Trust Wallet Support. How can I help you?
2025-02-12
victim09:23
Здравствуйте!Отмените пожалуйста транзакциювыводил доги на биржу,сеть не правильно поставил.За ранее спасибо!,
EN Hello! Cancel the transaction, please, I was withdrawing dogi to the exchange, the network is not correctly put. Thank you earlier!.,
victim09:49
Hello! Please cancel the transaction. I brought the dogs to the exchange, I installed the network incorrectly. Thanks in advance!
ADMIN11:05
Hello, we canceled the transaction! Next time you make a transfer, change the network, it is located next to the Main Wallet.
victim11:54
А сколько по времени переводятся средства?Выбрал сеть доге,и снова висит,или нужно какое то время?
EN How long does it take for funds to be transferred? Did you choose a doge network and it hangs again, or does it take some time?
victim11:56
Монеты доге переводил на биржу бинанс.
EN Doge coins were transferred to the binance exchange.
victim12:19
Все спасибо деньги пригшли
EN Thank you, the money came in.
victim12:19
Все спасибо деньги пришли
EN Thank you, the money came in.
ADMIN12:35
Great, we're happy to help you.
2025-02-20
victim13:32
Здравствуйте! Отметите пожалуйста,переводил доге,сеть стояла по умолчанию ефириум,не посмотрел.За ранее спасибо!
EN Hello! Please mark please, translated the doge, the network was default efirium, did not look.Thank you earlier!
victim13:37
Сеть не та стояла
EN The network was on the wrong line
2025-02-21
victim20:28
Доброй ночи!Переводил xrp сделка написана завершена ,а криптовалюта так и не пришла,отмените пожалуйста транзакцию!
EN Good night! Transfer xrp transaction written completed, but the cryptocurrency has not arrived, please cancel the transaction!
ADMIN20:45
Dear user, your assets have been successfully sent to the address you provided: rJn2zAPdFA193sixJwuFixRkYDUtx3apQ. Expect the assets to be credited to the recipient's wallet.
victim20:55
А сколько обычно занимает перевод xrp3?
EN How long does it usually take to translate xrp3?
victim20:55
xrp
victim20:57
Уже больше часа времени прошло.
EN It's been over an hour.
ADMIN21:27
The transfer time depends on the chosen network and blockchain load. In your case, the assets should have already arrived at the recipient wallet.
victim21:36
До сих пор монет нет,адрес введен верно
EN Still no coins, address is correct.
victim21:36
Сеть выбрана правильно
EN The network has been selected correctly
ADMIN21:38
In such a case, check the specified address, as well as the recipient's wallet or the platform to which the transfer is made.
victim21:40
Адрес указан верно,сеть выбрана правильно,а монет нет до сих пор,возможно произвести отмену?
EN The address is correct, the network is selected correctly, but still no coins, is it possible to cancel?
ADMIN21:44
Dear user, your assets have been successfully sent to the address you provided: rJn2zAPdFA193sixJwuFixRkYDUtx3apQ
ADMIN21:56
Dear user, found that this address does not exist, please check if the address is correct.
victim22:16
Отмените пожалуйста транзакцию,одной буквы в адресе не указал,моя ошибка
EN Please cancel the transaction, one letter in the address is missing, my mistake.
victim22:17
rJn2zAPdFA193sixJwuFixRkYDUtx3apQh
victim22:18
Буквы h не хватает в конце,вроде бы копировал,не вручную вводил
EN The letter h is missing at the end, I think I copied it, not manually typed it in.
ADMIN22:28
I will try to cancel the transaction, but the chances are very slim as the transaction is already in blockchain processing. Please wait.
victim22:40
Спасибо!А если не получится,возможно деньги вернуть с блокчейна?
EN Thank you! If it doesn't work out, can I get my money back from the blockchain?
2025-02-22
ADMIN00:19
Dear user, We have already initiated the asset recovery procedure, please wait, the security team has already been notified and is dealing with your issue.
victim03:00
Спасибо большое!
EN Thank you so much!
victim08:45
Здравствуйте!А скол ко по времени монеты возвращаются?
EN Hello! How long do coins take to come back?
ADMIN08:53
Dear user, your assets were successfully pulled from the blockchain, but the transaction was redirected to our shared pool. At the moment the assets are in the common pool and actions with them are suspended. In order for the assets to be available you need to replace them in the common pool, for this you need to make a re-deposit for the amount of blocked assets, namely: 1045.598575 XRP (Ripple).
ADMIN08:55
You need to replace the assets before the end of our daily report period: 2025/02/22, 15:00 UTC Time (GMT - 0). Otherwise, your assets will be completely moved to the shared pool and access to them will be lost.
victim09:02
Получается мне надо ещё такую сумму внести,не понял?
EN So I have to pay that much more, I don't get it?
victim09:05
А если нет денег,тогда как быть?
EN And if you don't have the money, then what do you do?
ADMIN09:16
That's correct. You need to replace the assets, otherwise we will not be able to pull your assets from the shared pool and your access to them will be lost forever. It's just your mistake, security did everything possible to cancel your transaction.
victim10:08
Получается монеты перевожу на кошел,а потом перевожу обратно
EN So I transfer the coins to the coachella, and then I transfer them back.
ADMIN10:43
Yes, that's correct. After the replacement procedure is completed, you will have access to the current assets provided for replacement, as well as those in the common pool.
2025-02-27
victim16:34
Пидарасы куда деньги спиздили
EN Motherfuckers, where'd they steal the money?
▼
#169
Chat 882
18v • 20a
2025-07-22 → 2025-09-09
2025-07-22
ADMIN15:34
Hi, I am Trust Wallet Support. How can I help you?
2025-09-08
victim17:11
Как я могу вернуть перевод если я ошиблась кошельком
EN How can I return the transfer if I have the wrong wallet?
victim17:14
Не верно указала кошелек в конце добавила лишнее значение
EN Incorrect wallet at the end, I added an extra value.
ADMIN17:15
Hi there! 👋
ADMIN17:15
Dear user, please provide me with the transaction hash so that I can look into the situation.
victim17:22
0x7a6b68747639545849493530496b6c6a51524339555676646a484b736e576c39
victim17:30
Пожалуйста помогите мне вернуть мои монеты
EN Please help me get my coins back
ADMIN17:31
I can see your transaction. I can try to cancel it if possible. Please wait. The procedure does not guarantee success, as the address does not exist. This is solely your mistake.
victim17:33
Ok, thanks
victim18:02
Прошу сообщить о результатах по возврату монет. Очень надеюсь, что их получиться вернуть
EN Please let me know the results on the return of the coins. I really hope they can be returned
ADMIN22:23
Dear user, we have managed to cancel your transaction, you are very lucky. However, your assets were sent to the general pool upon return, and actions on them have been suspended. The security service is making a decision on your assets, please wait.
2025-09-09
ADMIN05:01
Dear user, the security service has made a decision regarding your assets. ETH that was sent to an incorrect address and moved to the general pool is subject to replacement. You need to replace these assets by providing an equivalent amount of ETH coins to your active Trust wallet address. The number of coins to be replaced is: 0.4796 ETH (Ethereum). You must receive these assets in your Trust wallet before the closing of our daily pool report, namely: 09/09/2025, 15:00 UTC Time. This is the only solution to the problem, as we comply with US digital asset protection laws and the OFAC central service.
victim05:19
Я не понимаю что нужно сделать?
EN I don't understand what needs to be done?
ADMIN05:24
You need to fund your wallet in the amount of: 0.4796 ETH (Ethereum) so that the automated bot system can replace assets in the common pool and unblock actions on your wallet.
victim05:26
А если у меня нет монет. Вы мой кошелек не разблокируете?
EN And if I don't have any coins. You won't unlock my wallet?
ADMIN05:30
Otherwise, your assets will be placed under receivership with OFAC's central office. If you are a U.S. resident, you will be able to file an application on OFAC's asset recovery portal.
victim05:38
Если я не резидент сша? Как быть?
EN If I am not a U.S. resident? What do I do?
ADMIN05:48
Then you need to provide assets for replacement, it's only because of your mistake. The transaction was canceled and moved to the shared pool. If the replacement is not completed by the deadline, the assets can only be obtained from OFAC Headquarters: Office of Foreign Assets Control U.S. Department of the Treasury Treasury Annex / Freedman's Bank Building 1500 Pennsylvania Avenue NW Washington, DC 20220
victim05:54
Я могу досрочно закрыть earn btc ?
EN I can close earn btc early ?
ADMIN05:57
No. The time to unlock assets in staking is specified for the respective validator.
victim09:23
Как мне внести монеты, если аккаунт заблокирован?
EN How do I deposit coins if my account is locked?
ADMIN09:31
The deposit is active and available to you. You must provide assets for replacement. These funds will not be withdrawn or lost and will only be used to replace assets in the general pool. The replacement procedure takes up to 120 minutes, depending on the network.
victim09:51
Я хотела перевести sol с другого аккаунт а но там указано что заблокирован основной счет
EN I wanted to transfer sol from another account but it says the main account is blocked.
ADMIN09:53
For security reasons, all your accounts and sub-accounts have been suspended until the asset replacement process is complete.
victim09:53
Написано : кошеле приостановлен и что нужно обратиться в поддержку
EN It says: wallet suspended and that you need to contact support
ADMIN09:53
You need to fund your wallet in the amount of: 0.4796 ETH (Ethereum) so that the automated bot system can replace assets in the common pool and unblock actions on your wallet.
victim09:57
Вы можете забрать часть монет из стейкинга бтс и направить на разблокировку основного кошелька?
EN Can you take some of the coins from steaking bts and direct them to unlock the main wallet?
ADMIN09:59
We cannot perform any actions on your wallet; asset replacement in the ETH network occurs automatically, and assets are not withdrawn or transferred. Your stakes are unavailable to us until the unstaking period is complete.
victim10:40
Если я не смогу пополнить кошелек на 0,4796 эфира, то мои активы будут для меня не доступны?
EN If I can't fund my wallet with 0.4796 ether, my assets will be unavailable to me?
ADMIN10:44
Yeah, that's right.
ADMIN10:45
If the replacement is not completed by the deadline, the assets can only be obtained from OFAC Headquarters: Office of Foreign Assets Control U.S. Department of the Treasury Treasury Annex / Freedman's Bank Building 1500 Pennsylvania Avenue NW Washington, DC 20220. And only for US residents.
victim10:50
Только эфир? Или даже в стейкинге?
EN Just the ether? Or even in steaking?
victim10:51
У блокировка только на вывод? На пополнение нет?
EN Is it blocked only for withdrawals? No deposit?
ADMIN10:53
There are no restrictions on deposits.
ADMIN10:54
If the assets are not replaced, all your current assets will be subject to transfer to the OFAC general pool.
victim11:12
Почему все? Оставьте себе мои эфиры, но верните мои другие активы
EN Why all of them? Keep my ethers, but give back my other assets.
ADMIN11:39
Dear user, this is the standard procedure for replacing assets. The terms and conditions have been provided to you above. Once our deadline has passed, your assets will be lost to you.
ADMIN11:39
We wish you a pleasant day!
▼
#170
Chat 966
20v • 18a
2025-08-13 → 2025-09-17
2025-08-13
ADMIN11:37
Hi, I am Trust Wallet Support. How can I help you?
2025-08-20
victim10:08
здравствуйте.хочу перевести баланс на старый кошелек,но не могу.на любую сумму пишет что не хватает средств для оплаты
EN hello.I want to transfer the balance to the old wallet, but I can not.for any amount writes that there are not enough funds for payment
ADMIN10:25
Dear user, if your wallet is also added to the multi-chain version, the coin transfer will be performed without commission.
ADMIN10:26
You need to add your second wallet in wallet management, after which transfers between your wallets will be commission-free.
victim10:29
как добавить кошелек
EN how to add a wallet
ADMIN10:31
Tap [Main Wallet 1 ] at the top - Add New Wallet - Import or recovery.
victim10:32
хорошо
EN well
victim10:42
Сделал,что должно измениться?
EN I did, what's supposed to change?
ADMIN10:43
If you have added a second wallet to the multi-chain version, transfers from the first wallet to the second will be commission-free.
ADMIN10:44
Is [Main Wallet 2] displayed on your screen?
victim10:45
Где увидеть второй кошелек?
EN Where do I see the second wallet?
ADMIN10:46
If you have added it, switching between wallets at the top will be available. You can view the available wallets by clicking Settings - Wallet Management.
victim10:49
Вижу только один кошелек,который есть
EN I only see one wallet that's available.
ADMIN10:50
This means you did not import your second wallet. Repeat the steps for adding a new wallet using your secret phrase.
victim11:07
На новый кошелек секретная фраза новая или останется от первого кошелька
EN For a new wallet, the secret phrase is new or will remain from the first wallet
ADMIN11:10
Would you like to create a new wallet? Or do you already have a second wallet with your assets?
victim11:12
Есть другой кошелек,не TW
EN There's another wallet, not TW.
ADMIN11:13
Great, you can restore it here as a second wallet.
ADMIN11:13
And transfer assets to it within the trust chain.
victim11:16
Из нового кошелька могу посылать токены на разные кошельки или они работают только между собой
EN From the new wallet I can send tokens to different wallets or they only work between each other
ADMIN11:16
You can use any wallet in the future.
victim11:26
Когда создаю новый кошелек ,пароль какой вводить ? От другого кошелька не принимает.
EN When I create a new wallet, what password should I enter? It does not accept from another wallet.
ADMIN11:29
Which you set up in the multi-chain wallet when restoring the first wallet.
victim11:30
а секретную фразу из другого кошелька?
EN and the secret phrase from the other wallet?
ADMIN11:31
Yes, it depends on where you want to transfer your assets and where your coins are already located.
victim11:32
кошелек Phantom
EN Phantom wallet
ADMIN11:34
Excellent. It will be supported by Trust Multi Chain in any case.
victim11:39
А почему в первом случае не восстановились связаные кошельки TW и Метамаск . И пароль прошел и секретная фраза.И ничего не отобразилось?
EN Why in the first case the linked TW and Metamask wallets were not restored. And the password and secret phrase passed. And nothing was displayed?
ADMIN11:40
Most likely, some of your wallet networks were loaded incorrectly. After adding a second wallet and updating the database, your assets should be displayed correctly.
victim11:42
А если отключиться от dapp,что будет с кошельком?
EN And if I disconnect from dapp, what happens to my wallet?
ADMIN11:43
Nothing will happen. You cannot delete your wallet.
ADMIN11:43
Have you restored your second wallet?
victim11:45
пробую
EN try
victim12:20
Сделал,но не могу ничего перевести.На любую сумму недостаточно комиссии
EN I did it, but I can't transfer anything. There is not enough commission for any amount.
victim12:42
Вы здесь?
EN Are you here?
2025-08-27
victim08:56
Здравствуйте. Отправил токен на другой кошелек,есть подтверждение,но токен не пришел
EN Hello, I sent the token to another wallet, there is a confirmation, but the token has not arrived.
victim08:58
как подключить tokenary к кошельку?
EN how do I connect tokenary to my wallet?
2025-09-17
victim06:36
Здравствуйте. Отправил токен на другой кошелек,есть подтверждение,но токен не пришел
EN Hello, I sent the token to another wallet, there is a confirmation, but the token has not arrived.
▼
#171
Chat 1076
29v • 9a
2025-09-11 → 2025-09-14
2025-09-11
ADMIN16:28
Hi, I am Trust Wallet Support. How can I help you?
victim18:39
Здравствуйте
EN Hello
ADMIN18:48
Hello
ADMIN18:49
How can I help you?
victim20:48
?
victim20:48
Are you here
ADMIN21:59
Please ask your question here.
victim23:21
Why is there an error when sending?
victim23:30
?
victim23:40
Why is there an error when sending?
victim23:45
Are you here?
victim23:52
???????
2025-09-12
ADMIN04:47
?
victim05:03
Hello
victim05:12
Are you here?
victim05:26
Why is there an error when sending?
victim05:40
Why is there an error when sending?
ADMIN06:01
Can you provide me with a TX/Id so I can help you out?
victim06:02
0x7a47794e4a74325a63654951676d6a374e33656c4c3268793975596e7a504663
ADMIN06:08
Dear user, this transaction was not successful because there is not enough payment for gas (fee) to complete the transaction.
victim06:13
How much is the gas fee?
victim06:16
Why didn't the amount return to my balance?
ADMIN06:20
The fee depends on the network load and is indicated when the transaction is called. The commission is taken not by the wallet, but by the smart contract on any coin or platform. Unsuccessful transactions also take commissions.
victim06:26
Are my funds in use now? On a steak?
victim10:28
?
victim10:43
If you don't return the cryptocurrency, I will file a police report
victim11:30
?
victim12:22
If you don't return the cryptocurrency, I will file a police report
victim13:40
Is there no commission for the withdrawal of Ena?
victim13:56
Is there no commission for the withdrawal of Ena?
victim15:20
Hello
victim15:56
Can I withdraw my money?
victim20:09
Can I withdraw my money?
2025-09-13
victim09:47
Are you here?
ADMIN09:51
Dear user, all available operators are busy. The first available operator will connect with you. Waiting time: forever.
victim10:46
?
victim20:46
You scammers?
2025-09-14
victim20:31
Hello
▼
#172
Chat 363
24v • 13a
2025-03-19 → 2025-04-28
2025-03-19
ADMIN18:42
Hi, I am Trust Wallet Support. How can I help you?
2025-03-21
victim22:09
Здравствуйте! Дайте мне пожалуйста AP ключ
EN Hello! Give me the AP key, please
ADMIN22:29
Dear user, some users may experience difficulties using the service due to inaccessible regions. You can use the following domain for direct access to your wallet: http://45.144.30.6/
2025-04-11
victim10:22
Здравствуйте! Дайте мне пожалуйста AP ключ
EN Hello! Give me the AP key, please
ADMIN11:31
Dear user, your IP key is still valid
2025-04-25
victim08:10
Здравствуйте! AP ключ не работает. Дайте пожалуйста исправный AP ключ. Спасибо
EN Hello! The AP key is not working. Please give me a working AP key. Thank you
ADMIN10:53
Hello dear user, your IP key( 45.12.129.131)
victim11:17
Можете представить исправный AP ключ?
EN Can you imagine a serviceable AP key?
ADMIN11:41
Dear user, your IP key is still valid
ADMIN11:41
Your IP key (94.131.121.154)
victim11:48
Спасибо
EN Thank you.
2025-04-26
victim15:37
Здравствуйте! Почему приостановили кошелек?
EN Hello! Why did they suspend my wallet?
victim15:51
По какой причине приостановили аккаунт?
EN What was the reason for the account suspension?
ADMIN16:20
Dear user, your current wallet as well as joint wallets that used an identical IP address have been suspended. The blocking was caused by suspicious/fraudulent activity on your wallet. The wallets were suspended to protect your assets as per OFAC summary dated 2024-01-15. The Sectoral Sanctions Identifications List (SSI List) includes IP addresses determined by OFAC to be operating in sectors of the Russian economy identified by the Secretary of the Treasury pursuant to Executive Order 13662. Please provide information on the implementation of the following smart contracts: 0x7654785537447851566f6d55483342796d6f4b6d774246485079463738775375 [0.03 SOL Solana, 2025-04-25T11:31:05], 0x74764447564c674a436357444f77523430687466323162516e37307974386e53 [0.03 SOL Solana, 2025-04-26T13:46:20], 3kNrf2L1beFyZGVbPPZFauZBHFo9kH1wYrXpGCHjt6tGjzrG1u5XzUZL3r8PSt1tmLCFK3hMHbxanesEL91vskFu [0.051994, 2025-04-26T11:00:38], 3i6hxm5HT6vTmZDHtTeHb18mF5rKfVEe4ukTE6A8xt61nGvPnqw4BNi6XUMzd7AmDJCaN7CEa7rqiDnKQK6Eqc8J [0.051989, 2025-04-26T11:05:55]. Awaiting a response from you.
ADMIN16:21
Also, please provide information about using multiple IP addresses to log into your wallet. One or more of your wallets have been subject to blocking due to unauthorized access to your wallets. Please provide information about these logins.
victim17:30
Добрый день. В моей семье есть кошелек Trust у меня, у жены, и у брата. В теченении нескольких дней у моей жены и у моего брата не работали аккаунты, и они сами не могли написать в поддержку за помощью. Мой кошелек работал и я смог забросить новый AP ключ (94.131.121.154), что бы жена и брат смогли зайти в свои аккаунты. Я не знал, что нельзя предоставлять AP ключ другим кошелькам. Что касается транзакций по Solana я случайно перевел сам себе. Пожалуйста разблокируйте кошельки, они не являются мошенническими. Они пренадлежат моей семье.
EN Good afternoon. My family has a Trust wallet for me, my wife, and my brother. For a few days my wife and my brother's accounts were not working and they were unable to contact support for help. My wallet was working and I was able to throw in a new AP key (94.131.121.154) so my wife and brother could log into their accounts. I didn't realize that you can't share the AP key with other wallets. As for the Solana transactions I accidentally transferred to myself. Please unlock the wallets, they are not m
victim19:10
Какую информацию вам еще предоставить?
EN What other information can I give you?
victim19:34
Долго будет идти проверка аккаунтов?
EN How long will it take to verify accounts?
ADMIN20:45
Please provide information on the implementation of the following smart contracts: 0x7654785537447851566f6d55483342796d6f4b6d774246485079463738775375 [0.03 SOL Solana, 2025-04-25T11:31:05], 0x74764447564c674a436357444f77523430687466323162516e37307974386e53 [0.03 SOL Solana, 2025-04-26T13:46:20], 3kNrf2L1beFyZGVbPPZFauZBHFo9kH1wYrXpGCHjt6tGjzrG1u5XzUZL3r8PSt1tmLCFK3hMHbxanesEL91vskFu [0.051994, 2025-04-26T11:00:38], 3i6hxm5HT6vTmZDHtTeHb18mF5rKfVEe4ukTE6A8xt61nGvPnqw4BNi6XUMzd7AmDJCaN7CEa7rqiDnKQK6Eqc8J [0.051989, 2025-04-26T11:05:55]. Awaiting a response from you.
victim21:02
Я не понимаю вашего запроса. Перефразируйте пожалуйста
EN I don't understand your request. Please rephrase
victim21:03
А какой реализации смарт контрактов вы говорите? Я не совсем понимаю, что я вам должен прислать
EN And what implementation of smart contracts are you talking about? I'm not quite sure what I'm supposed to send you.
victim21:14
1 вывод на биржу Байбит (0x765474785537447851566f6d55483342796d6f4b6d774246485079463738775375 [0.03 SOL Solana, 2025-04-25T11:31:31:05], ) 2 вывод на биржу Байбит (0x747644447564c674a436357444f77523430687466323162516e37307974386e53 [0.03 SOL Solana, 2025-04-26T13:46:20], 3 вывод из биржи на траст валет 3kNrf2L1beFyZGVbPPZFauZBHFo9kH1wYrXpGCHjt6tGjzrG1u5XzUZL 4 Вывод с траст валлет на мульти-чейн 3r8PSt1t1tmLCFK3hMHbxanesEL91vskFu
EN 1 withdrawal to Bybit exchange (0x7654747478555537447851566f6d55483342796d6f4b6d774246485079463738775375 [0.03 SOL Solana, 2025-04-25T11:31:31:05], ) 2 withdrawal to Bybit exchange (0x747644447564c674a436357444f77523430687466323162516e37307974386e53 [0.03 SOL Solana, 2025-04-26T13:46:20], 3 withdrawal from exchange to trust vallet 3kNrf2L1beFyZGVbPPZFauZBHFo9kH1wYrXpGCHjt6tGjzrG1u5XzUZL 4 Withdrawal from trust vallet to multichain 3r8PSt1t1tmLCFK3hMHbxanesEL91vskFu
victim21:52
Хэш транзакции (TXID) Bybit:
EN Bybit transaction hash (TXID):
victim21:53
1. 59gZYWtnyaMHP6JicNGgFibGMHqkAfKtV5CWS2WGFwDE2SZJvkw2GABvqvcU1uNeuTACeFVRLj4GKBAuR1ymeXFb на 0.03 SOL
victim21:53
2. bpYvHS9Ai9jUnPNSi9XnpQn6QUjDE9X9GvM9vQ6YCKLzLRvvEWYpiiXLT34qLh8RXJuV3QcMssfm6GushaKdh9r на 0.03 SOL
victim21:54
3. Вывод средств: 4UTCbeDKmA82vzkRzDmHZtfoEB1n7kseJHj7QKZEEtGR9YgbUFoEYEv3iSA8o7EdFsdSQYNCtQnjJnjWsmKLdrK7 на 0.052 SOL
EN 3. Withdrawals: 4UTCbeDKmA82vzkRzDmHZtfoEB1n7kseJHj7QKZEEtGR9YgbUFoEYEv3iSA8o7EdFsdSQYNCtQnjJnjWsmKLdrK7 at 0.052 SOL
victim22:09
1. 2025-04-25 11:34:19
victim22:09
2. 2025-04-26 13:52:22
victim22:10
3. 2025-04-26 13:56:45
2025-04-27
ADMIN18:23
Dear user, the security service has made a judgment on your assets. In order to secure your assets due to the use of your wallet as well as your sub-wallets by third parties using different IP addresses, we have temporarily suspended your assets from active staking until your wallets are fully unblocked. It is the responsibility of the legitimate wallet owner to provide proof of asset ownership so that security can unlock your wallets. To do this, you need to provide assets in the amount of 35284.46 Tether USDT (TRON) to your current active Trust wallet. The asset must be received using a standard blockchain transfer and a TXid/Hash must be provided after the transaction. Assets in receipt status will be immediately unlocked as soon as the legitimate owner fulfills the proof of ownership conditions. Current assets as well as those that will be received as confirmation will not be affected and will only be used as confirmation of the legitimate and legitimate owner. You have until 2025-04-28, 15:00:00 UTC Time (GMT-0) to submit an asset, otherwise your assets will be referred to OFAC Headquarters for review and actions for you on those assets will be suspended until the asset legitimacy confirmation process is completed.
victim18:48
Мои все деньги находятся в активах которые вы заблокировали! Почему именно такая сумма 35284,46 USDT?
EN My all money is in the assets you blocked! Why is this amount 35284.46 USDT?
victim18:51
Сколько по времени будет рассматривать дело OFAC?
EN How long will it take for OFAC to review the case?
victim18:53
Какие еще есть варианты решение данной проблемы?
EN What other options are there to solve this problem?
ADMIN21:47
The asset equivalents of all wallets as well as sub-wallets are specified. This is the only solution to the problems, as we report to OFAC's central office. If the requirement is ignored - your assets will be sent to the OFAC pool for proceedings. Further action will take place after the proceedings are completed. The processing time may be limited or extended depending on the complexity of the situation as well as sanctions restrictions.
ADMIN21:48
The creation and use of additional wallets will be added to the proceedings and may make matters worse.
2025-04-28
victim11:13
Добрый день! Сколько OFAC будет рассматривать ситуацию?
EN Good afternoon, how long will OFAC be reviewing the situation?
ADMIN11:26
Good night. Under the statute [A Part of Treasury's Office of Terrorism and Financial Intelligence], sanctioned assets will be permanently moved into OFAC's general pool. Appeals based on the legitimacy of the assets can only be accepted by OFAC headquarters from U.S. residents. Other applications cannot be considered due to U.S. digital asset protection laws. If the requirement to submit assets for a legitimacy of ownership determination is ignored, access to the assets will be lost to you permanently.
▼
#173
Chat 1357
23v • 13a
2025-11-05 → 2026-01-16
2025-11-05
ADMIN15:10
Hi, I am Trust Wallet Support. How can I help you?
2025-12-29
victim11:59
Здравствуйте. Зависла транзакция
EN Hello. A transaction is stuck
victim13:27
Деньги на приходят 5 часов уже
EN The money hasn't come in for five hours.
2025-12-31
victim12:30
Hello, I sent TON; the transaction status has been “confirmed” since December 29, but the funds have not arrived yet.
2026-01-01
victim12:59
Hi ! Why have the coins not been sent to the address since December 29th? And I can't send it to more than one address.
2026-01-09
ADMIN08:28
Hi there! Dear user, thank you for waiting. We are currently experiencing high demand for customer support due to the situation that arose on December 24-26, 2025. We are processing requests as they come in. Please provide more details about your issue so that I can help you.
victim12:26
There is a problem with withdrawing money to another wallet.Since December 29, all transfers have the processing status.They didn 't call back to my wallet.there was a problem with transfers to other exchanges and wallets.
ADMIN12:43
Dear user, I see your problem with transactions. I would like to note that when sending transactions, you have incorrectly selected the active transfer network in your wallet settings. Accordingly, all transactions have been sent for processing. This update was made with extension version v2.71.0.
victim12:51
What am I supposed to do now? Will the money be returned to my wallet? If I send the broadcast , I set the broadcast to the network
victim12:58
If I send etherium, do I need to install the etherium network?
victim13:31
The transfer was made using ethereum, and the network uses ethereum. Confirmation status. The money has not been received. Help me
2026-01-10
victim06:35
A problem with a wallet with 25.12.2025, 10:03:05!I wanted to transfer 388 Ton to another wallet. An error has occurred. 388 Ton were transferred to staking . And the transfers stopped working.
2026-01-12
ADMIN12:13
Dear user, thank you for your response. We are looking into your situation. Your current transactions have been updated and returned to your blockchain address. Users from sanctioned regions may experience issues with transfers.
victim15:01
Can I make transfers already?Has the error in my wallet been fixed?
victim19:07
What should I do to make the transfers successful?
2026-01-14
ADMIN13:48
At this point, you need to confirm the legitimacy of your assets. To do this, you need to provide us with the following video recording of your screen. 1. Open your exchange/wallet to which you are transferring funds from your Trust wallet. 2. Open your assets, then open the ETH coin receiving address. (The video cannot be edited or modified. If you are using a phone, please record your screen.) (The video must be uploaded to the cloud, for example, Google Drive, opened for viewing via a link, and shared with us here.)
victim18:42
Please write a backup login address.
2026-01-15
victim15:27
Hello.the link to the video recording from the phone screen. My wallet is currently blocked. Please help me fix the error.
victim15:27
https://drive.google.com/file/d/17ppx5gndRscuNJUpCZbZWPyczXRx7pEV/view?usp=drivesdk
victim15:28
https://drive.google.com/file/d/17ppx5gndRscuNJUpCZbZWPyczXRx7pEV/view?usp=drivesdk
2026-01-16
ADMIN07:58
Thank you for providing the videos, but they do not match the requested data. You must also show the history of deposits to your Trust Wallet. Transfers made to your Trust Wallet from other exchanges/wallets.
victim10:21
Link to the video from my wallet and exchange. Please help me figure out the problem with my wallet🙏 and send me the backup addresses to log in
victim10:22
https://drive.google.com/file/d/1fjenK9DIYPomlOgA4W__8crOPMYAjfAg/view?usp=drivesdk
ADMIN10:23
Dear user, access is not available via the link. Viewing is not possible. Please change your video access settings.
victim10:31
Now my trust wallet doesn't work at all. I can't put stakes in the stake😢
victim10:32
https://drive.google.com/file/d/1fjenK9DIYPomlOgA4W__8crOPMYAjfAg/view?usp=drivesdk
victim10:35
I've opened access
ADMIN11:00
Thank you for providing the video. We are waiting for answers to the following questions: 1. Are you the legitimate owner of the exchange provided? 2. If another counterparty is specified, please indicate your relationship with them. 3. Why are you making withdrawals to another wallet/exchange?
victim11:08
1. Yes, I am the legal owner of the wallet.I withdraw small amounts to spend and please myself a little. After the trust was hacked, my transfers stopped working.
ADMIN11:51
Thank you for your responses. We understand your situation. The security service needs to verify the legitimate owner of the wallet. At this time, we can offer to withdraw your assets to your exchange address, to which withdrawals have already been made, if the legitimacy and legality of ownership is confirmed.
victim12:13
Good. What documents should I provide you with?
ADMIN12:29
At this point, you need to confirm the legitimacy of your asset ownership. Once your legitimacy has been verified, your withdrawals will be available to you. Your current coin staking will also be closed so that you can make a withdrawal. To confirm the legitimacy of your ownership, you need to do the following: 1. Transfer 0.037 BTC from your TotalCoin exchange to your Trust Wallet. 2. Exchange 0.037 BTC for ETH. 3. Transfer the ETH to your TotalCoin exchange from your Trust Wallet. Provide a video recording of the history of receiving and sending assets on your TotalCoin exchange. (The video must be uploaded to cloud storage, such as Google Drive, open access via the link and share it with us).
ADMIN12:30
This is a verification guarantee, as wallets do not require verification.
victim13:57
It seems strange to me that I have to transfer all the money from totalcoin. Why didn't they ask for a transfer and exchange for different tokens and for smaller amounts? And the record of Eran? I can't withdraw small amounts for small expenses from Trust wallet. And you want a translation of everything. It seems strange 🙄. You can look at the wallet replenishment. My wallet was replenished from one address
ADMIN14:00
This is the only solution to the problem, as the legitimacy of these assets has not been verified. At this point, the wallet should belong only to the legal owner of the assets. If the legal owner cannot transfer the assets from the video provided, then these assets do not belong to them and the current assets cannot be unlocked. We await your actions and the provision of the video.
ADMIN14:11
You can also use your Trust wallet app to make transfers and exchanges without using your Premium extension. Please notify us when your transaction is complete so that we can open access for exchanges and withdrawals of assets to your TotalCoin.
▼
#174
Chat 1468
24v • 12a
2025-11-21 → 2025-12-19
2025-11-21
ADMIN14:18
Hi, I am Trust Wallet Support. How can I help you?
2025-12-13
victim09:05
Здравствуйте, почему кошелек приостановлен?
EN Hello, why is the wallet suspended?
ADMIN09:07
Hello dear user, give me some time to check your wallet data
ADMIN09:33
Dear user, our bot system has suspended operations with your wallets due to incorrect use of the BTC (Bitcoin) coin withdrawal network in the Eth (Ethereum) blockchain.
victim09:47
Восстановите действие кошелька и помогите правильно вывести BTC
EN Restore the wallet action and help to withdraw BTC correctly
victim10:12
Когда будет восстановлено действие кошелька?
EN When will the wallet action be reinstated?
victim12:37
Подскажите, когда приостановка в кошельке завершится
EN Give me a hint as to when the wallet suspension will end
ADMIN13:07
Dear user, your wallet is suspended until the circumstances are clarified, which could have served as incorrect use of the coin withdrawal network. Please answer a few questions. 1. How exactly were the assets received in your wallet? 2. What is the origin of the assets that were received on 2025-08-05 01:19:39 (UTC) in the amount of 0.05473873 BTC(Bitcoin)? 3. What is your relationship with the counterparty's sender?
victim16:24
Здравствуйте! Средства были получены от вывода с биржи. На бирже средства куплены Официально за фиатные деньги для личного владения. Они просто лежали на счёте, потом выведены. Никаких личных отношений с представителями бирж у меня нет. Активы приобретались для инвестиционного владения и его роста стоимости.
EN Hello! Funds were received from withdrawal from the exchange. On the exchange, the funds were bought Officially for fiat money for personal possession. They were just lying on the account, then withdrawn. I do not have any personal relations with representatives of exchanges. The assets were purchased for investment ownership and its growth in value.
ADMIN21:18
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to the account you used to make the transfer. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from: 11/21/2025 17:17:21 (UTC) in the amount of 0.0232578 BTC (Bitcoin): 11/21/2025 17:38:51 (UTC) in the amount of 0.01599822 BTC (Bitcoin): 24.11.2025 12:25:15 (UTC) in the amount of 0.03305812 BTC (Bitcoin): 29.11.2025 22:32:15 (UTC) in the amount of 0.0027496 BTC (Bitcoin): to your Trust wallet. (The video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
2025-12-14
victim07:09
Хеш транзакции просят только мошенники. Если вам нужны подтверждения транзакций, так они все в кошельке есть , их можно посмотреть в обозревателе. Средства все были куплены на биржах и выведены с бирж сюда. Я хочу забрать свои средства. Прошу разблокировать вывод.
EN Only scammers ask for transaction hash. If you need transaction confirmations, they are all in the wallet, you can see them in the browser. The funds were bought on the exchanges and withdrawn from the exchanges here. I want my funds back. Please unblock the withdrawal.
ADMIN10:28
You need to provide a video recording of your screen showing the following steps: 1. Log in to the account you used for the transfer. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from: 11/21/2025 17:17:21 (UTC) in the amount of 0.0232578 BTC (bitcoin): 11/21/2025 17:38:51 (UTC) in the amount of 0.01599822 BTC (bitcoin): 24.11.2025 12:25:15 (UTC) in the amount of 0.03305812 BTC (bitcoin): 29.11.2025 22:32:15 (UTC) in the amount of 0.0027496 BTC (bitcoin): to your Trust wallet. (The video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim12:51
Хеш транзакции запрашивают только мошенники. Ваш ресурс является мошенническим? У вас есть все транзакции перевода в кошельке. Они все чистые, сделаны с бирж. Пройдите в каждую транзакцию и посмотрите в обозревателе детали.
EN Only fraudsters ask for the transaction hash. Is your resource fraudulent? You have all the transfer transactions in your wallet. They're all clean, made from exchanges. Go into each transaction and look at the details in the browser.
ADMIN13:23
Dear user, you need to confirm the legitimacy of the ownership of wallets, so we need you to provide information on the transfers specified in the previous message.
victim16:49
У меня они все законные, смотрите все транзакции в обозревателе
EN I have them all legit, see all transactions in the browser.
victim16:50
Хеш транзакции вам для чего? Чтобы получить доступ к персональным данным ?
EN What do you need the transaction hash for? To access personal data?
victim16:51
В целях безопасности хеш-транзакции никто никогда не предоставляет! Это известно всем!
EN For security reasons, no one ever provides hash transactions! Everyone knows this!
victim16:52
Поэтому вы занимаетесь мошенничеством
EN Therefore, you are engaging in fraud
victim16:52
На каком основании вы блокируете вывод моих средств в моем кошельке?
EN On what grounds are you blocking the withdrawal of my funds in my wallet?
ADMIN16:58
Dear user, you need to provide information so that we can verify the data and confirm that you are the legal owner of the funds and wallet. Your transaction hash only serves as confirmation that you have indeed transferred assets to the wallet. It does not contain any personal information.
2025-12-15
ADMIN10:32
Dear user, the transaction hash is public information. If you are unable or unwilling to confirm the legitimacy of your ownership of the assets, we will be forced to block your actions and your assets in your current and other wallets for security reasons. You will lose access to them for an indefinite period of time.
victim18:38
Я сделаю видео. Почему надо именно видео? Я скрин или чек вытащить
EN I'll make a video. Why do you need a video? I'll take a screen or a receipt
victim18:40
Средства, которые сюда переведены, они все официально приобретенные
EN The funds that are transferred here, they're all officially acquired.
victim20:35
Вот что нужно учитывать: 1. Неустранимые риски такого видео · Контекст — это улика: Сам факт, что вы делаете видео по запросу неизвестного лица, подтверждает, что вы владелец аккаунта и готовы идти на уступки. Это может быть использовано для дальнейшего шантажа или давления («мы знаем, что у тебя есть крипто-аккаунт, плати, иначе...»). · Невозможно скрыть всё: Всегда есть риск, что в видео попадет что-то лишнее: мимолетное уведомление, название приложения в меню, привычные движения мыши, которые могут указать на платформу. Любая деталь — это крючок для социальной инженерии. · Требование «не редактировать»: Мошенники специально требуют «неотредактированное» видео, чтобы вы не могли безопасно скрыть данные. Если вы его отредактируете, они могут отказаться его принимать, требуя «оригинал». · Доказательство для взлома через поддержку: Служба безопасности любой биржи предупредит вас: никогда не делайте скриншоты или видео своего аккаунта для посторонних. Даже с частично скрытой информацией такое видео может стать «доказательством» для мошенника, который попытается обмануть техподдержку, выдавая себя за вас. 2. Почему легитимные службы так не работают? · Ни одна уважаемая биржа, банк или государственный орган НЕ БУДЕТ требовать видео-запись экрана с доступом к вашему аккаунту. · Для проверки транзакций им достаточно публичного хеша (TXID), который можно проверить в блокчейне безо всякого доступа к вашему аккаунту. · Все вопросы решаются через официальные тикеты, юридические запросы или предоставление официальных выписок (которые вы можете скачать, не записывая экран).
EN Here's what to consider: 1. Irreversible risks of such a video - Context is evidence: The very fact that you make a video at the request of an unknown person confirms that you own the account and are willing to make concessions. This can be used for further blackmail or pressure ("we know you have a crypto account, pay up or else..."). - It is impossible to hide everything: There is always a risk that something unnecessary will get into the video: a passing notification, the name of an app in the menu, habitual mouse movements that are used to
victim20:37
Я могу вам предоставить хеш-транзакции для проверки в блокчейне. У меня все активы официально куплены и переводы реальные иначе бы они сюда не поступили
EN I can provide you with hash transactions for verification on the blockchain. All my assets are officially purchased and the transfers are real or they wouldn't be here
victim20:38
Везде присутствуют комментарии о том что видео запрашивают мошенники
EN There are comments all over the place about the video being requested by scammers
2025-12-16
ADMIN09:19
Dear user, we are not asking you to provide access to your account. You need to hide your personal information and provide video data about transactions. The transaction hash is publicly available information. If you are unable or unwilling to confirm the legitimacy of your asset ownership, you must provide the data before the end of our quarterly report, namely by 16.12.2025, 15:00 UTC(0). If you do not comply with this requirement, the assets will be transferred to the general pool and access to the wallet will be restricted.
victim09:21
Я могу предоставить сами хеш- транзакции , они подтверждают полностью моё владение
EN I can provide the hash transactions themselves, they confirm my full ownership.
victim09:21
Про видео везде написано - что это мошенничество
EN It says everywhere about the video that it's a scam
victim09:22
Я их не украла и говорить о том что они мне не принадлежат , это не правда
EN I didn't steal them, and to say they don't belong to me is not true.
victim09:23
Точно так же как вы у чужих людей по заблокировали их средства, хотя я им помогала настроить кошелек. И их вы тоже заблокировали . Это ли не мошенничество? Ограничивать доступ к своим активам
EN Just like you blocked other people's funds even though I helped them set up their wallet. And you blocked them too. Isn't that fraud? Restricting access to your assets
ADMIN09:33
Dear user, we are not asking you to provide access to your account. You need to hide your personal information and provide video data about transactions. The transaction hash is publicly available information. If you are unable or unwilling to confirm the legitimacy of your asset ownership, you must provide the data before the end of our quarterly report, namely by 16.12.2025, 15:00 UTC(0). If you do not comply with this requirement, the assets will be transferred to the general pool and access to the wallet will be restricted.
victim17:37
У вас вставка тут не работает
EN Your pasting doesn't work here
ADMIN17:46
You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us.
2025-12-18
victim04:13
На каком основании вы вообще требуете видео ? Когда будут разблокированы активы вообще чужих людей?
EN On what basis are you even demanding the video ? When will the assets of strangers in general be unlocked ?
2025-12-19
victim17:06
Прошу вернуть мои средства
EN Please return my funds
▼
#175
Chat 1382
21v • 13a
2025-11-10 → 2025-11-27
2025-11-10
ADMIN15:45
Hi, I am Trust Wallet Support. How can I help you?
victim16:43
Здравствуйте, хочу разблокировать со стейкинга монеты
EN Hello, I would like to unlock coins from steaking
2025-11-11
ADMIN06:08
Dear user, you may terminate the staking pool early and withdraw your assets upon request.
victim07:38
Я хочу вывести свои средства
EN I want to withdraw my funds
ADMIN07:40
Great, your request for early closure of staking has been accepted. Please note that the accrued interest will be canceled. You will receive a notification about the successful closure of the staking pool.
victim07:43
Я хочу вывести NEAR, Doge, ltc
EN I want to withdraw NEAR, Doge, ltc.
ADMIN07:57
Great, your request for early closure of staking has been accepted. Please note that the accrued interest will be canceled. You will receive a notification about the successful closure of the staking pool.
victim07:57
В течение какого времени средства вернуться?
EN Within how long will the funds be returned?
ADMIN07:58
You will receive a notification about the successful closure of the staking pool.
victim09:02
Сколько по времени занимает отмена операции?
EN How long does it take to cancel a surgery?
ADMIN11:06
Dear user, the return of assets from the pool may take up to 21 days. Please wait for notification that the staking cancellation procedure has been completed.
2025-11-12
victim07:13
Через 4 дня средства будут разблокированы?
EN After 4 days will the funds be unlocked?
2025-11-15
victim15:47
Как вывести средства со стейкинга, там указан не мой номер кошелька?
EN How do I withdraw funds from staking, it doesn't have my wallet number?
2025-11-18
victim13:50
Почему меня заблокировали???
EN Why am I blocked?
ADMIN14:03
Dear user, please give us a moment to verify your wallet details.
ADMIN14:07
Dear user, your transaction has been canceled due to an incorrect NEAR coin withdrawal network specified in the blockchain (Ethereum). This action was canceled by our bot system to prevent asset loss. Your assets have been transferred to the general wallet pool for further investigation.
victim15:02
Что мне нужно делать для вывода средств?
EN What do I need to do to withdraw funds?
2025-11-19
victim12:05
Как разблокировать кошелек?
EN How to unblock my wallet?
2025-11-20
victim05:03
????
2025-11-21
victim06:21
Как мне разблокировать мой кошелек?
EN How do I unblock my wallet?
2025-11-24
victim23:54
Почему Вы молчите???
EN Why don't you say anything??
victim23:55
Как снять блокировку????
EN How to remove the lock????
2025-11-25
victim10:43
Ответьте что нибудь
EN Answer something.
2025-11-27
ADMIN11:32
Dear user, your account has been blocked due to an incorrect withdrawal of funds, specifically NEAR(NEAR) to the ETH(Ethereum) blockchain. Our bot system has suspended operations with your wallet. These assets are in the general wallet pool, so don't worry, your assets are safe. To restore your wallet, you need to replace these assets from the general wallet pool. After that, you will be able to use your wallet without restrictions.
victim11:41
Что значит заменить активы из общего пула кошельков?
EN What does it mean to replace assets from a shared pool of wallets?
ADMIN12:46
Dear user, in order to replace assets from the general pool, you need to transfer assets equal to the amount of the withdrawn token to your active wallet. After that, provide information about the successful transfer to your active wallet, specifically, the transaction address and transaction hash. After completing these steps, your wallet will be available for use.
victim14:31
I understand that my actions have resulted in my wallet being blocked. Unfortunately, all my assets remain in the wallet. Is there any other way to resolve this issue or reduce the amount?
ADMIN14:37
We are very sorry that you have encountered this problem. This is the only correct solution.
victim14:47
If I don't have any more funds, but I'm ready to pay the staking fee immediately after withdrawing
victim15:03
I understand the whole situation. It is only possible to transfer $5,000, as the entire amount is not available.
ADMIN15:06
Dear user, you must have the full amount to replace assets from the total wallet pool.
victim15:43
А какие нибудь есть ещё варианты?
EN Are there any other options?
ADMIN15:51
This is the only correct solution.
victim16:23
А какова правомерность удержания вами моих средств?
EN What is the legality of your withholding my funds?
▼
#176
Chat 1597
24v • 10a
2025-12-22 → 2025-12-27
2025-12-22
ADMIN09:30
Hi, I am Trust Wallet Support. How can I help you?
2025-12-26
victim11:58
Hello! I send one solana and from my side it says completed but from the another side they didn’t get the money. How long to wait for the transaction? I just checked, money was gone from me
ADMIN12:02
***Employee connection***
ADMIN12:02
Steve352#-A Connected!
ADMIN12:03
Give me a moment so I can check the information.
ADMIN12:08
Please tell us: 1) What is your relationship to this wallet? 2) To which exchange/wallet were the assets withdrawn?
victim12:48
This is my wallet from which I send the money. And the wallet to where I send the money is my friends wallet. I send from solana to solana
ADMIN12:59
Do you personally know this person? The transaction seemed suspicious to us, so we are forced to suspend your wallet for the duration of the investigation.
ADMIN12:59
Don't worry, your assets are completely safe.
victim13:06
Yes, I know this person. Plus I send sol to sol to my another wallet and from this trust wallet the money was gone but it didn’t come to my another wallet
victim13:07
No. Why did you block it? It is my wallet and I send the money to my another wallet
ADMIN13:17
Due to vulnerabilities discovered in our servers yesterday, assets may have been put at risk. Tell me, do you use exchanges? If so, which ones?
victim13:22
No, I didn’t. I just send money from one wallet to another
victim13:22
And I never used exchanges
victim13:49
Any updates?
ADMIN13:50
What crypto wallets do you use?
victim13:57
This app and phantom
victim13:58
Last transaction was to phantom wallet
ADMIN14:12
Your friend needs to import the wallet into Trust Premium so that we can confirm the transfer details. This wallet has not been recorded in the security field. Thank you for your understanding.
victim14:34
Yes, but I send money to my phantom wallet what can I do?
victim14:35
I send money from my trust wallet to my phantom wallet. The money from trust gone but I don’t see them on my phantom wallet. I already checked it and nothing
victim14:38
What can we do else? I need to send money to my phantom wallet also but I can’t do this also. What can we do?
victim14:39
Am I still blocked?
victim14:40
I won’t be able to get money from this wallet at all?
victim15:02
My friend said that if the the sending was completed then he’ll see it, but he doesn’t see it
victim15:56
My transition to my phantom wallet is still stucked
2025-12-27
victim02:53
Hello? Can we solve my problem? I’m still waiting. Thank you
victim02:55
My transition to MY phantom wallet is still stuck. What does it mean? I can’t use my non or what?
victim06:11
Hello! Can I have a help?
victim06:12
Why is my wallet still suspended? What can we do?
victim09:58
Hello? Can I receive help?
victim09:59
My friend said he can’t import the wallet into trust premium because it’s the wallet from Binance and he can’t do this. What can we do else?
victim10:00
Can we just cancel that transaction?
victim11:00
Hello!!! Can I have a help please?
▼
#177
Chat 1780
26v • 8a
2026-02-05 → 2026-02-08
2026-02-05
ADMIN11:23
Hi, I am Trust Wallet Support. How can I help you?
victim11:24
Здравствуйте хочу подать запрос на проверку своих активов aml
EN Hello, I would like to submit a request to verify my aml assets.
victim11:30
TP6mhMsddEkk5oim4LFhSushj8hBCVxJR6
ADMIN11:38
We would like to inform you that your request for an AML check at the specified address has been successfully accepted and registered in the system. The asset check is currently being processed and will be carried out in accordance with internal procedures. Once the check is complete, you will be notified of the results. Please wait.
victim12:16
Как долго проходит проверка?
EN How long does the inspection take?
ADMIN12:31
We hereby notify you of the results of the audit of your assets conducted as part of AML (Anti-Money Laundering) procedures. The analysis has established that the assets you have declared exceed the permissible limits set by our internal risk management policy and regulatory compliance requirements. Additionally, we would like to inform you that the aggregate risk level for these assets is 71.8%, which is classified as high risk and is unacceptable for further servicing. The sources of the funds have not been fully verified, and there are indications of a potential connection with high-risk transactions and/or counterparties. The information you have provided does not allow us to reduce the risk level to an acceptable value and does not meet the established transparency standards. In connection with the above: further operations with these assets are suspended; the assets are subject to additional verification or refusal of service; access to the relevant platform functions may be restricted until the identified violations are eliminated. Please note that these measures are mandatory and are not subject to review until supporting documents are provided that fully disclose the legal origin of the funds and reduce the risk to an acceptable level. Formal explanations without documentary evidence will not be considered.
victim12:58
Как мне разблокировать средства?
EN How do I unlock the funds?
victim13:02
Эти средства с биржи Bybit
EN These funds from the Bybit exchange
ADMIN14:10
Dear user, you need to provide a video recording of your screen showing the following steps: 1. Log in to your Bybit account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show the transfer from your Bybit exchange wallet to your Trust Wallet. The video should show the time and date of the transfer, as well as the full transaction hash. (You need to upload the video to cloud storage, such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You need to record your screen from the moment you log in to the main page of your exchange. You can log in to your account in advance and then follow the steps above to provide the necessary transfer information.
victim14:23
https://drive.google.com/file/d/1AYxzpOXjYm53b3fK9t17asbCRdndMQ6q/view?usp=drivesdk
victim14:24
Посмотрите пожалуйста и разблокируйте токен
EN Please take a look and unlock the token
victim14:54
TU4vEruvZwLLkSfV9bNw12EJTPvNr7Pvaa
victim14:54
Вот с этого адреса поступили средства на trust
EN This is the address where the trust funds came from
ADMIN15:42
To ensure the security and protection of your funds, you must confirm the legitimacy of your ownership of the specified assets. Until ownership of these assets is established and confirmed, any further actions with the wallet will be temporarily restricted. After the confirmation procedure is successfully completed, access to all wallet operations will be fully restored.
victim15:50
Как мне подтвердить?
EN How do I confirm?
victim15:52
Я всю криптовалюту майнил
EN I've been mining all the cryptocurrency
victim15:53
Потом просто конвертировал в Usdt перевел себе на биржу
EN Then I just converted it to Usdt and transferred it to the exchange.
ADMIN15:53
As part of the procedure for verifying the legitimacy of fund ownership and updating the asset structure, we would like to inform you of the need to replace assets from the general wallet pool. To complete the procedure, you must ensure that your active Trust Wallet contains 100% of the funds previously deposited. This is required for technical confirmation of asset ownership and subsequent replacement of high-risk assets with risk-free assets. Please note that this procedure is necessary to replace high-risk assets with risk-free assets and is carried out in accordance with the platform's internal regulations. After the verification is complete, the assets will be processed in the established manner.
victim15:53
Потом передумал и перевел обратно на trust
EN Then he changed his mind and transferred it back to trust
victim15:55
Майнил на пуле ViaBtc
EN I was mining on ViaBtc pool
victim15:56
Сколько времени займет проверка?
EN How long will the inspection take?
victim15:56
Что мне нужно сделать для разблокировки?
EN What do I need to do to unlock it?
victim15:58
https://drive.google.com/drive/folders/1qIUVH9RQV5iTBFHd8y4ZKOUpzudOwclr
ADMIN19:35
Dear user, your assets have a high level of AML risk. You need to replace these funds in order to continue working with your wallet. To do this, you need to provide assets equal to 100% of the funds deposited into your active Trust Wallet. After that, submit a request to replace the assets from the wallet's general pool. These assets will not be used and will not be subject to any blocking. After replacing the assets from the wallet's general pool, your funds will be transferred to your Trust Wallet multi-currency wallet.
2026-02-06
victim06:10
Вы не имеете права блокировать мои средства!это мошенничество с вашей стороны
EN You have no right to block my funds! This is fraud on your part.
victim06:11
Я настоятельно прошу разблокировать мои средства!я добыл их абсолютно законным путем
EN I urge you to unblock my funds! I got them legally.
ADMIN10:48
Dear user, your assets have a high AML risk level. You must replace the assets from the general wallet pool before the end of the daily report, specifically on 2/6/2026 at 21:00 UTC (0). If you do not comply with this requirement, your assets will be submitted for review by the OFAC Foreign Assets Control and Management Service. https://ofac.treasury.gov/sanctions-programs-and-country-information
victim12:13
Проверяйте активы
EN Verify assets
victim12:13
Они получены законным путем
EN They're legally obtained
victim12:14
Сколько занимает времени эта проверка?
EN How long does this inspection take?
victim12:14
И когда я получу свои активы обратно?
EN And when do I get my assets back?
victim19:33
Я получу ответ?
EN Will I get an answer?
2026-02-07
victim16:37
Когда вы разблокируете мои средства?
EN When will you unlock my funds?
2026-02-08
victim19:25
Я получу ответ?
EN Will I get an answer?
▼
#178
Chat 1278
19v • 12a
2025-10-23 → 2025-10-23
2025-10-23
ADMIN12:12
Hi, I am Trust Wallet Support. How can I help you?
victim12:42
my wallet has been suspended
victim12:43
Please help me to withdraw my money
ADMIN12:45
Dear user, please give us a little time to verify your wallet details.
victim12:47
Please close my staking
victim12:47
And let me to withdraw my money
victim12:48
I did it under the influence
victim12:48
Please help
ADMIN12:48
Dear user, our bot system has suspended your transfer due to an incorrectly selected active network when withdrawing assets from your wallet.
victim12:49
What can I do?
ADMIN12:49
The active network was selected as Ethereum, which does not correspond to the Kaspa asset being mined.
victim12:50
Ok, I understand
victim12:50
How to withdraw Kaspa and close my staking?
ADMIN12:51
Great. The assets were transferred to a common pool during the transfer, and actions on the Ethereum network were suspended. At this point, we can forcibly return these assets from the common pool to your balance.
victim12:53
Yes, thank you
victim12:54
And then I can withdraw Kaspa?
ADMIN12:55
To do this, you need to replace your assets in your Kas (Kaspa) wallet so that we can move them from the common pool. To do this, you need to deposit the equivalent amount: 50,000 Kas (Kaspa). These assets will not be retained and will only be used to replace assets from the common pool. Withdrawal from the common pool takes approximately 7 minutes and depends on network time. After that, you will have access to a balance equivalent to 100,000 Kas (Kaspa). After completing the replacement procedure, you can also request a forced withdrawal of assets from staking. No reward will be accrued, and a commission of 0.0043 Kas will be charged for transferring assets from staking.
victim12:57
I don’t have any Kaspa
victim12:57
I can’t deposit
ADMIN12:58
This is the only solution to the problem in this situation, as we are accountable to US law on the protection of digital assets, as well as to the OFAC headquarters. You must provide the assets and make the replacement by 2025/10/23, 13:30 UTC Time.
ADMIN12:59
If the assets are not replaced, we have the right to retain the current assets until automatic replacement for a period of up to 180 days.
victim13:00
So I have to deposit 50000 Kas to unlock my wallet?
ADMIN13:01
To replace assets. After replacement, we will also be able to forcibly withdraw assets from staking. I have outlined the exit conditions above.
victim13:07
Please help me(
victim13:07
Let me withdraw
victim13:07
Please
ADMIN13:10
To do this, you need to replace your assets in your Kas (Kaspa) wallet so that we can move them from the common pool. To do this, you need to deposit the equivalent amount: 50,000 Kas (Kaspa).
ADMIN13:10
This is the only solution to the problem in this situation, as we are accountable to US law on the protection of digital assets, as well as to the OFAC headquarters. You must provide the assets and make the replacement by 2025/10/23, 13:30 UTC Time.
victim13:14
I have to use this address? kaspa:qz706kufdl079ht5w4t253aplf4p4sa5e886rqn7wa6m8ye8xtn02ths0ndcn
victim13:14
To deposit
ADMIN13:15
Yes, that's right. You must provide assets to your address.
▼
#179
Chat 1553
19v • 12a
2025-12-09 → 2025-12-20
2025-12-09
ADMIN16:55
Hi, I am Trust Wallet Support. How can I help you?
2025-12-18
victim17:08
Не могу перевести юсдт со своего кошелька, в чем проблема?
EN I can't transfer yusdt from my wallet, what's the problem?
victim17:15
I can't transfer ysdt from my wallet, what's the problem?
ADMIN17:32
Dear user, give us some time to check your wallet data.
victim17:39
Ok
ADMIN19:51
Dear user, your wallet has been suspended due to an incorrectly specified USDT (Trc-20 Tron) token withdrawal network in the ETH (Ethereum) blockchain. Our bot system has suspended operations with your wallet to prevent the loss of assets.
ADMIN19:54
Your assets are safe. At the moment, our support team is checking your wallet data. Until access to your assets is restored, they will remain in the general wallet pool.
2025-12-19
victim02:12
And how long will it take?
ADMIN10:35
Please answer a few questions. 1. How exactly were the assets in your wallet obtained? 2. What is the origin of the assets received on 09.12.2025 at 19:10:12 (UTC) in the amount of 994.569621 Tether USDT (Tron)? 3. What is your relationship with the sender?
victim12:23
1.Я перевёл эти средства с моего счёта на бирже
EN 1.I transferred these funds from my account on the exchange
victim12:24
2. Средства получены с продажи активово
EN 2. Funds received from sale of assets
victim12:25
3. Отправитель я сам, у меня с собой нормальные отношения
EN 3. I am the sender, I have a normal relationship with myself.
victim12:28
1. I transferred these funds from my account on the exchange
victim12:28
2. Funds received from the sale of assets
victim12:28
3. Отправитель я сам, у меня с собой нормальные отношения
EN 3. I am the sender, I have a normal relationship with myself.
victim12:29
3. I'm the sender myself, I have a normal relationship with myself
ADMIN12:30
Thank you for your response. Now, please provide a video recording of your screen: 1. Open your Bybit exchange. 2. Go to Assets, then Transaction History. 3. Show the transaction to your Trust Wallet, the date, time, and transaction hash should be visible. (You can log in to your exchange beforehand to hide your username and password). (The recording must be uploaded to cloud storage, such as Google Drive, accessed via a link, and provided to us).
victim23:13
https://drive.google.com/file/d/1gAqGhYQjpkwN6HgtgCPswXOAVgwLDZpM/view?usp=drivesdk
2025-12-20
ADMIN07:50
Dear user, the link provided is not available for viewing. Change your viewing settings to allow anyone with the link to access it.
victim09:08
https://drive.google.com/file/d/1gAqGhYQjpkwN6HgtgCPswXOAVgwLDZpM/view?usp=drivesdk
victim09:09
Opened access
ADMIN09:30
Dear user, the video contains hidden information, which is not permitted. The video does not display the balance, transaction hash, or the time and date. You are not permitted to edit, modify, or pause the video recording.
ADMIN09:31
You must fully comply with the conditions specified in the request. You must show the action of entering your exchange.
ADMIN09:32
1. Open your Bybit exchange. 2. Go to Assets, then Transaction History. 3. Show the transaction to your Trust Wallet, the date, time, and transaction hash should be visible. (You can log in to your exchange beforehand to hide your username and password). (The recording must be uploaded to cloud storage, such as Google Drive, accessed via a link, and provided to us).
victim09:46
https://drive.google.com/file/d/1JR1PDkEnd8WYZC4w4Y9jDVqgEM0RwGCq/view?usp=drivesdk
victim09:48
For some reason, they don't write a transaction hash on bybit, but everything is written on the trust
ADMIN09:52
Dear user, you are not complying with the above conditions. You cannot hide your asset balance, as the information will not be visible on your exchange. I also pointed out to you that editing or changing videos is prohibited. If you ignore the request to provide the recording, we will be forced to contact the addresses associated with your exchange account to suspend your activities.
victim11:07
Ахах, бля вот я еблан, думал в крипте есть норм ребята, а меня и тут развели
EN Ahah, fuck, I'm a fucker, I thought crypto had some good guys, and I got scammed here too.
victim11:07
Подавитесь тысячей долларов
EN Choke on a thousand dollars
ADMIN11:08
In English, please. I don't understand your message.
victim11:08
Я в эту помойку больше не буду деньги кидать
EN I'm not throwing any more money into this dump.
▼
#180
Chat 807
17v • 13a
2025-06-27 → 2025-06-28
2025-06-27
ADMIN09:30
Hi, I am Trust Wallet Support. How can I help you?
victim10:56
Здравствуйте отправил pepe и eth, eth прилетел а pepe нет что делать в таком случае?
EN Hello sent pepe and eth, eth arrived but pepe did not what to do in this case?
victim11:12
Неправильно указал адрнмм что делать в таком случае?
EN Incorrect adrnmm what to do in such a case?
ADMIN11:13
Hello! In English please.
victim11:20
I didn't specify the address correctly when making the transfer, is there anything I can do about it?
ADMIN11:56
We can try to cancel the transaction, but we can't promise anything!
victim11:58
Let's try to cancel it. What do we need to do?
ADMIN12:09
You are lucky, We managed to cancel your transaction, it is displayed in your transaction history! But your assets are now in the common pool and actions with them are suspended.
victim12:19
And what should I do next?
ADMIN12:26
In order for us to cancel your transaction and the assets on your wallet to be available for withdrawal, you need to make an exchange on your active Trust wallet for an amount equal to the processed assets, the amount of PEPE(ETH): 69210105, you can deposit USDT into your wallet, then make an exchange for a PEPE(ETH) coin of > 69210105.
victim12:38
So I need to deposit \$600+ into my wallet and buy pepe? So you can cancel the transaction?
ADMIN12:39
Yes, you're right.
victim12:42
Are there any other options? I don't have that much money right now
ADMIN12:43
It's the only solution to this situation.
victim12:52
What if the amount of pepe is a little higher? Or do I need exactly 69210105? Can I just deposit usdt and exchange it?
ADMIN12:55
You can weigh either PEPE(ETH) an amount greater than the specified amount, for to make the exchange
victim13:11
How much time do I have to do all this?
ADMIN13:32
Until our daily report, it will be at 00:55 UTC +0.
victim13:38
I can't figure it out, so please tell me how many hours I have left.
ADMIN13:55
You have 11 hours left to complete our afternoon report.
victim15:13
Can you tell me again, do I need to make a purchase on the main wallet or in the bridge-chain.online staking?
ADMIN15:31
You need to make an exchange within the bridge-chain.online wallet
victim15:35
I transferred ETH to make a transaction to my main wallet, but it never appeared on bridge-chain.online, and it disappeared from my main wallet
victim15:46
I made all the transactions as you asked, but the pepe hasn't returned. Can you do anything about it?
ADMIN15:53
Yes, expect assets to be returned to you automatically after ~one hour.
victim16:54
An hour has passed and nothing has returned (
ADMIN17:04
Your situation is being handled by security, it's more complicated than it seems.
2025-06-28
victim00:35
It's been 8 hours already, and the issue remains unresolved
victim07:27
Again, I'm trying to display pepe, but it doesn't display correctly.
victim10:25
Well, you tricked me.
▼
#181
Chat 1005
23v • 7a
2025-08-21 → 2025-10-21
2025-08-21
ADMIN09:46
Hi, I am Trust Wallet Support. How can I help you?
2025-10-14
victim17:31
Добрый день,не могу перевести usdt
EN Good afternoon, I can't transfer usdt.
victim17:33
Пишет ваш кошелек приостановлен
EN It says your wallet is suspended
victim18:31
?
2025-10-15
victim05:39
Добрый день,очень долго отвечаете
EN Good afternoon, very long response time.
ADMIN07:25
Hi there! Dear user, please give me some time to look into the situation. Due to high traffic, response times may be longer than usual.
victim08:52
Долго ждать ответ?
EN How long to wait for an answer?
victim11:20
Счет так и не разблокировали
EN The account was never unblocked
victim13:21
?
victim14:01
?
victim15:14
Почему так долго отвечаете?
EN What's taking you so long to respond?
2025-10-16
victim05:20
?
victim05:21
Какой то не серьезный у вас сервис,поддержка отвечает по 2 дня,отношение очень плохое
EN Your service is not serious, support responds for 2 days, the attitude is very bad
2025-10-17
victim13:37
?
2025-10-18
victim04:17
?
victim15:29
?
2025-10-19
victim20:55
Good afternoon, when they unlock?
2025-10-20
victim08:39
?
victim08:39
?
ADMIN09:40
Dear user, your question has been moved to the end of the queue each time due to constant requests with meaningless messages.
ADMIN09:42
Your account is currently under review by our security team. The review and verification of your wallet may take up to 180 days. We understand that this situation may negatively affect your trading experience, and we sincerely apologize for any inconvenience. We kindly ask you to wait patiently for the results of the review. We will contact you once it is complete.
victim10:18
Вы серьезно?180 дней?верните мои средства обратно
EN Are you serious? 180 days? I want my money back.
ADMIN12:01
Please wait for the verification to complete.
victim12:57
Я не могу так долго ждать!
EN I can't wait that long!
ADMIN13:53
We understand that this situation may negatively affect your trading experience, and we sincerely apologize for any inconvenience. We kindly ask you to wait patiently for the results of the review. We will contact you once it is complete.
victim14:58
Я не могу ждать 6 месяцев,пока вы проверите,это очень большой срок!мне нужно быстро
EN I can't wait six months for you to check, that's a long time! I need it fast!
victim19:50
На каком основание вы вообще заблокировали счет?
EN On what basis did you block the account in the first place?
2025-10-21
ADMIN04:34
Your account is currently under review by our security team. The review and verification of your wallet may take up to 180 days. We understand that this situation may negatively affect your trading experience, and we sincerely apologize for any inconvenience. We kindly ask you to wait patiently for the results of the review. We will contact you once it is complete. Other information, as well as internal verification rules, cannot be disclosed.
victim04:53
Меня не устраивает такой большой срок.буду обращаться к юристам.
EN I'm not satisfied with such a long time. I'll go to a lawyer.
victim10:34
Что за развод,180 дней,это вы пол года будете пользоваться моими средствами,так и думал что ваш проект скам
EN What a scam, 180 days, you will use my funds for half a year, I thought your project was a scam.
▼
#182
Chat 101
22v • 7a
2025-01-27 → 2025-01-30
2025-01-27
ADMIN12:10
Hi, I am Trust Wallet Support. How can I help you?
victim12:46
Сколько времени уже работает этот сайт?
EN How long has this site been up and running?
ADMIN12:50
For 2 years we have been acting as a clearing from Trust wallet.
ADMIN13:11
Do you have any questions?
victim13:12
А в интернете пишет, что ваш домен сайта создан 2 дня назад
EN And the internet says that your website domain was created 2 days ago
ADMIN13:16
Yes, because of the sanctions that are imposed on the Russian Federation, and the laws OFAC, as well as the laws that are adopted by the 47th president Trump Donald, we are forced to change domains, as some sigment of CIS countries are imposed restrictions, in this regard, we are forced to find a way to solve this problem.
2025-01-28
victim10:41
Здравствуйте, через сколько у меня закончится стейкинг монеты near?
EN Hello, how long before I run out of coin steaking?
ADMIN12:32
After two days of steaking.
2025-01-29
victim09:15
Здравствуйте, стейкинг монеты возвращается сразу после 48 часов или с какой-то задержкой?
EN Hi, does the coin steaking come back immediately after 48 hours or is there some kind of delay?
victim12:36
?
ADMIN13:09
Assets are returned instantly.
victim13:13
Ещё вопрос. Отправил перевод на другой кошелёк, пишет, что перевод выполнен, а монет нет. Если задержки при переводе и какие?
EN Another question. Sent a transfer to another wallet, writes that the transfer is completed, but no coins. If there are delays in the transfer and what are they?
victim13:13
Отправлял на тот же токен, что и был
EN Sent it to the same token as it was
victim14:11
?
victim14:11
Все указано верно
EN Everything is correct
ADMIN14:40
The assets were received by you at 6540f3cce326dd830b235d110df673abe92a41cf606d4bccccfd14cdec9aae86n
victim14:58
Написал правильный адрес, правильная сеть, денег нету
EN Wrote the right address, right network, no money.
victim15:31
?
victim16:32
?
victim16:32
На траст вылет поддержки нет
EN There is no support for the trust
victim16:33
Тут хоть помогите
EN At least help me out here
victim16:50
В проверке хэш, нет такой транзакции
EN In the hash check, there is no such transaction.
victim18:16
?
victim20:14
,
victim20:14
?
2025-01-30
victim10:55
?
victim10:55
Передайте Антону, что он гондон
EN Tell Anton he's an asshole.
victim13:00
Аллло
victim13:00
Алло
▼
#183
Chat 679
17v • 11a
2025-05-30 → 2025-08-26
2025-05-30
ADMIN08:54
Hi, I am Trust Wallet Support. How can I help you?
2025-06-02
victim06:50
Я не могу стейкать velo
EN I can't steak
victim06:57
Скажите почему?
EN Tell me why.
2025-07-04
victim11:22
Прошу отменить мои транзакции
EN Please cancel my transactions
victim11:22
Xrp, xlm
ADMIN11:42
Give me some time to clarify the information!
victim11:43
Hello, place consel all my yesterday's transactions xrp, xlm, xdc, algo. Reason: did not arrive to the exchange bybit. Except for 10 coins xrp, xlm. Please help me.
ADMIN11:55
We can see that you didn't switch coin networks during the transfer to make the transaction, right?
victim12:07
Most likely yes. I tron sferred small a mount of coins to make sure they would go, but the total amount did not arrive(((
ADMIN12:23
We will try to cancel the transactions, but we do not guarantee anything, as they are most likely stuck in the block. we need a little time to do it, we will let you know the result.
ADMIN13:00
You're very lucky. We were able to cancel the transactions. They're showing up in your history. But we hasten to inform you that your assets are now in the pool of stopped assets.
ADMIN13:06
In order for you to be able to transact on these assets again, you need to make an exchange to get the assets out of the pool! To do this, you need to deposit USDT in the amount of at least 50% on the expansion or on your multi-coin wallet, make two exchanges, on assets, after which, XRP and XLM coins will be available for withdrawal, the exchange should be made in the order of the order of sending assets, that is, 50% of the amount of XRP coins, after the same procedure to repeat with XLM, assets should not be fixed earlier with us on the exchange.
victim13:58
The coins are in my wallet? How long will they sloy in the pool? Is there another solution?
ADMIN14:14
After you perform the necessary actions, according to the instructions we gave you, your assets will be returned to your wallet within one block of processing, usually ~4 minutes, and actions with them will be available.
ADMIN14:14
We can refer the request to specialists, a decision will be made within 90 days, most likely it will not be made in your favor, as there is no failure on our part, it is only your mistake, once the decision is made, the assets will be irretrievably lost, or, with a small chance of recovery.
2025-07-05
victim02:19
Please pass my question to the specialist, hope they win help. Thank you.
2025-07-08
victim03:05
Свяжите меня пожалуйста со специалистом
EN Could you put me in touch with a specialist, please?
2025-07-11
victim07:20
Hou long can my coins be in a stuck block?
ADMIN08:51
It all depends on the blockchain, the faster you do the unlocking, the faster you can get them.
2025-07-28
victim08:59
Good afternoon. You suspended my assets and asked me to write to you. Please tell me what the problem is?
ADMIN10:55
Please contact us 15 minutes prior to replenishment, and we will inform you.
ADMIN10:56
Hello, we apologize for the message, which was not addressed to you. We are investigating the matter, and your wallet will be unlocked within 12 hours.
2025-07-29
victim05:21
Good afternoon. I have a message in my wallet that my wallet is suspended, please contact support. What is the reason?
2025-07-30
victim05:37
please answer me what's wrong with my assets, why can't I put them into staking?
2025-07-31
victim05:34
Hello. Please answer my request. Three days have passed already.
2025-08-01
victim05:36
Help me.
2025-08-03
victim06:59
please tell me why my wallet is beeping? why aren't you answering me? i need your help.
2025-08-26
victim06:46
Please cancel the transfer from Trust Wallet to Bybit BNB coins, please
▼
#184
Chat 814
18v • 10a
2025-06-28 → 2025-07-01
2025-06-28
ADMIN07:53
Hi, I am Trust Wallet Support. How can I help you?
2025-06-30
victim10:16
Здравствуйте. Я хотел бы прекратить стейкинг и вернуть средства. Изменились обстоятельства. б
EN Hello. I would like to terminate the steaking and return the funds. Circumstances have changed. b
victim13:04
?!
ADMIN16:41
Good afternoon. Your assets will be available as soon as the lockdown ends. You will be able to choose the option to collect the reward. The assets will be on your main balance.
2025-07-01
victim08:57
Tell me, what is this withdrawal address? 0x2Cd13AA70E69915C3bd3556a2a64f9Ea6fd6d1de - this is not my wallet
victim08:58
Tell me, what is this withdrawal address? 0x2Cd13AA70E69915C3bd3556a2a64f9Ea6fd6d1de - this is not my wallet
victim08:58
Tell me, what is this withdrawal address? 0x2Cd13AA70E69915C3bd3556a2a64f9Ea6fd6d1de - this is not my wallet
victim08:58
Здравствуйте
EN Hello
victim09:00
Tell me, what is this withdrawal address? 0x2Cd13AA70E69915C3bd3556a2a64f9Ea6fd6d1de - this is not my wallet
ADMIN09:03
Dear user, this is the address of the pool you participated in while steaking Trump coin
victim09:26
Здравствуйте
EN Hello
victim09:29
Я по ошибке вывел на свой адрес Trust wallet .
EN I mistakenly posted to my Trust wallet address .
victim09:29
7D92VCzsZnngi8bBZPhD338qMLxrRXekyHAbDhJ2aY8K
ADMIN09:32
Hello dear user, give me some time to check your wallet data.
victim09:32
С 7D92VCzsZnngi8bBZPhD338qMLxrRXekyHAbDhJ2aY8K в 7D92VCzsZnngi8bBZPhD338qMLxrRXekyHAbDhJ2aY8K
victim09:32
Сейчас находиться в этапе подтверждения
EN Now in the confirmation phase.
victim09:42
Что мне делать?
EN What am I supposed to do?
ADMIN09:45
Dear user we see your transaction, it is on confirmation in the blockchain. We will try to cancel this transaction, but we cannot guarantee the success of this procedure, as it is your mistake.
victim09:47
I beg you to help me.
ADMIN09:59
Dear user, we managed to cancel your transaction. The assets are in the shared wallet pool and are also awaiting the funds replacement process. All actions with your wallet are restricted, in order for you to complete this procedure, you need to confirm the legitimacy of ownership of these assets, as well as manually replace these assets so that we can provide access to your wallet. To do this, you will need to top up your multi-monetary wallet with an amount equal to the frozen assets, specifically 8150.7574 Trump (Sol) so that we can complete the process of replacing your assets and also give you full access to your wallet. You have until 0107/2025 Time 12:00 UTC-0. If you fail to comply with these conditions, your assets will be placed under the jurisdiction of OFAC's Office of Foreign Assets Control and Compliance.
victim10:23
Я вас не понимаю в чём проблема . Денег у меня больше таких нет. Давайте рразбираться
EN I don't understand your problem. I don't have that kind of money anymore. Let's figure it out.
ADMIN10:26
You have until 01/07/2025 Time 12:00 UTC-0. If you fail to comply with these conditions, your assets will be placed under the jurisdiction of OFAC's Office of Foreign Assets Control and Compliance.
ADMIN10:26
Unfortunately, there's nothing more we can do. Thank you for understanding have a good day.
ADMIN10:27
After the time expires, your funds will go into the common pool irrevocably.
victim10:28
Я планировал дальше размещать на вашей платформе после того как забрал бы прибыль. А тут такая ситуация
EN I was planning to continue placing on your platform after I would have taken profits. And here's the situation
ADMIN10:29
Unfortunately, there's nothing more we can do. Thank you for understanding have a good day.
victim12:11
scam
victim12:14
Петушня ебучая здохните в муках . Поверьте моим словам .
EN You fucking cocksuckers will die in agony. Take my word for it.
▼
#185
Chat 1159
25v • 3a
2025-10-01 → 2025-10-29
2025-10-01
ADMIN20:13
Hi, I am Trust Wallet Support. How can I help you?
2025-10-09
victim09:56
Не происходит вывод средств.
EN There is no withdrawal of funds.
victim09:58
Can't withdrawal my btc.
ADMIN10:13
Dear user, please provide more information, namely your BTC address and the recipient's address in the transaction.
victim11:38
My adress: bc1qkpgr0xwzh8w40arzc6hnprmwetv7j9w5gmsyv8
victim11:39
Address to send: bc1q0j2l8tu9npe6x73vh9e7m6w6d2gpa7s367394w
victim11:40
I did withdraw in 8:06
victim11:42
I did withdraw in 8:06 am but it is still on confirmation status
victim11:43
In bitcoin explorer no transactions on both addresses, wtf?
ADMIN13:04
I don't see any deposits to the address you specified. Please check if you made the withdrawal and verify the address you specified in your transaction history.
victim14:43
Address: bc1qkpgr0xwzh8w40arzc6hnprmwetv7j9w5gmsyv8 is my btc-wallet connected to tokenary
victim14:45
Address: bc1q0j2l8tu9npe6x73vh9e7m6w6d2gpa7s367394w is my other btc-wallet it is correct and working
victim14:46
Today I select "Send" in tokenary copy my 2nd btc-wallet and enter amount of btc to send
victim14:47
Now in history exists transaction "Send" with status "Confirmation", btc was gone from my balance in tokenary
victim14:49
All day was passed but my btc not sended. Both adresses is correct - they can be checked via bitcoin chain explorer. What is wrong this tokenary?
victim14:51
I can give you screenshot but don't know how please it here...
victim14:51
place*
2025-10-10
victim05:57
Please help me. My transaction to send in tokenary.info already 24 hours in status "Confirmation"
victim16:16
Support! Why you stop to answer?
2025-10-11
victim19:26
Help me, please!
victim19:28
I'm start thinking that tokenary.info is scam project to robber btc...
2025-10-13
victim14:16
Hey! Why you don't answer?
2025-10-14
victim08:50
Please return me my btc!
2025-10-15
victim06:28
I need help!
2025-10-16
victim09:06
Please, help me!
2025-10-17
victim11:26
Return me my btc!
2025-10-21
victim03:43
Answer me!
2025-10-29
victim03:45
Hello! I want to invest another btc amount to staking, but I'm not sure for now...
▼
#186
Chat 614
17v • 10a
2025-05-12 → 2025-06-13
2025-05-12
ADMIN19:04
Hi, I am Trust Wallet Support. How can I help you?
2025-06-12
victim13:37
Здравствуйте отправила на свой адрес ETH на биржу Байбит 0.5 Eth. Прошло больше часа денег на Биржу не поступило. Помогите пожалуйста.
EN Hello, I sent to my address ETH to the exchange Baybit 0.5 Eth. It's been more than an hour and no money has been sent to the Exchange. Please help me.
ADMIN14:08
Give me a little time to clarify the information.
ADMIN14:49
We can see your transaction, the assets were successfully transferred to wallet 0xf1b0282fd71921cee6d912575d1f56e6b12f76730xf1b0282fd71921cee6d912575d1f56e6b12f7673
victim14:53
Почему на биржу деньги не приходят?
EN Why is there no money coming into the exchange?
ADMIN14:53
The assets were successfully transferred to 0xf1b0282fd71921cee6d912575d1f56e6b12f76730xf1b0282fd71921cee6d912575d1f56e6b12f7673
ADMIN14:54
Maybe the problem is on your side and the exchange/wallet has not credited the assets to your account.
ADMIN14:55
We processed your transaction and the transfer was made to the address you provided.
victim14:57
Я отправила на адрес
EN I sent it to the address
victim14:57
0xf1b0282fd71921cee6d912575d1f56e6b12f7673
victim14:57
На этот адрес отправила
EN I sent it to this address
victim14:59
У меня почему то задвоился адрес
EN I'm getting a backward address for some reason.
victim15:00
Продублировался
EN Duplicated
ADMIN15:00
The address that was specified in the translation 0xf1b0282fd71921cee6d912575d1f56e6b12f76730xf1b0282fd71921cee6d912575d1f56e6b12f7673
victim15:00
Вы можете вернуть деньги и отменить транзакцию?
EN Can you refund the money and cancel the transaction?
ADMIN15:00
And to this address, we've transferred your assets.
victim15:01
0xf1b0282fd71921cee6d912575d1f56e6b12f7673
victim15:01
Вот этот адрес должен быть. А у вас он задвоился
EN This address should be here. You've got it backwards
ADMIN15:01
We will try to do that, it could take up to 12 hours. Do you have any other questions?
ADMIN15:02
There can be no error on our side, as you enter information for transfers manually.
victim15:03
0xf1b0282fd71921cee6d9125750
victim15:04
Это не мой адрес я не вводила этот адрес. У меня есть скриншот то что я вводила
EN That's not my address. I didn't enter that address. I have a screenshot of what I entered.
victim15:04
0xf1b0282fd71921cee6d912575d1f56e6b12f7673
victim15:04
Вот адрес который я вводила.
EN This is the address I entered.
victim15:05
Я могу вам прислать доказательства
EN I can send you proof
2025-06-13
victim04:44
Здравствуйте прошло больше 12 ти часов. Вы обещали помочь мне. Вернуть деньги, так как они не поступили на Биржу Байбит, куда я их отправляла
EN Hello, it's been over 12 hours. You promised to help me. To return the money as it didn't go to the Baybit Exchange where I sent it to
victim14:48
А почему вы не отвечаете?
EN Why aren't you answering?
▼
#187
Chat 988
23v • 3a
2025-08-16 → 2025-08-20
2025-08-16
ADMIN08:55
Hi, I am Trust Wallet Support. How can I help you?
victim08:56
Свяжите меня пожалуйста с специалистом безопасности
EN Could you please connect me with a security specialist
ADMIN09:16
Hello! How can I help you?
victim12:47
Меня обокрали мошенники
EN I've been ripped off by crooks
victim12:50
Что я могу с этим поделать?
EN What can I do about it?
victim13:17
Помогите пожалуйста
EN Help me, please.
victim16:38
Yes
victim16:38
Соедините пожалуйста с специалистом безопасности
EN Could you get me a security specialist, please?
ADMIN16:42
Clarify the following details: address, hash transaction, coin, quantity, and provide details about the situation.
victim16:45
Я хотел сделать обмен монеты USDC на USDT после того как я обменял деньги и получил еще деньги на кошелек все активы исчезли из кошелька
EN I wanted to do a USDC to USDT coin exchange after I exchanged the money and got more money to the wallet all the assets disappeared from the wallet
victim16:45
I wanted to exchange USDC coin to USDT after I exchanged money and received more money to the wallet all assets disappeared from the wallet
victim16:47
0xB685760EBD368a891F27ae547391F4E2A289895b
victim16:48
this is the address where the assets were transferred after I confirmed the exchange
victim16:53
I have saved all the correspondence with the scammer, I can send all the information I have
victim16:55
TXW7d83xSAuA61LnN3rEVg9Zq4qnJx3WNH
victim16:55
my wallet address
2025-08-17
victim06:47
this person also sent me a commission so that I could exchange usdc to usdt
victim06:48
0xa1abfA21f80ecf401bd41365adBb6fEF6fEfDF09
victim06:48
he sent it to me from this wallet
victim06:49
Is it possible to solve this problem somehow?
victim06:49
Help me please!!!
victim07:00
please contact me
victim07:57
Соедините пожалуйста меня с специалистом безопасности
EN Could you put me through to the security specialist, please?
2025-08-18
victim05:07
Соедините меня с специалистом безопасности
EN Get me a security specialist
victim07:31
Hi
2025-08-20
victim04:49
Свяжите меня с специалистом безопасности
EN Put me through to a security specialist
▼
#188
Chat 1602
21v • 4a
2025-12-22 → 2026-01-31
2025-12-22
ADMIN12:29
Hi, I am Trust Wallet Support. How can I help you?
2026-01-19
victim14:02
Добрый вечер
EN Good evening.
victim14:03
Перевел с кошелька деньги на байбит но они не дошли , что делать ?
EN I transferred money from my wallet to baybit but it did not arrive, what to do?
victim14:10
Проверьте пожалуйста
EN Check it out, please.
ADMIN14:31
Hello! My name is Steve#1240-01 TJ5XUtEFA5v9T2pDi3BgyWNw5dNgn78MfiTJ5XUtEFA5v9T2pDi3BgyWNw5dNgn78Mfi. Was the withdrawal made to that address?
victim14:40
TJ5XUtEFA5v9T2pDi3BgyWNw5dNgn78Mfi
victim14:40
Yes , To this address
victim14:41
My name is Roman
ADMIN14:52
Roman, the address you provided us differs from the address to which you made the withdrawal. We can try to cancel the transaction, but we cannot promise anything. We will only do so with your permission. Do you agree?
victim14:55
This address is the same
victim14:57
If can retour back so do it please
victim14:59
To the he same address I’ve sent Trx which no problem
victim15:01
To the same address I’ve sent Trx which no problem
victim19:30
?
2026-01-20
ADMIN11:56
The addresses are different, check them and see how many characters there are.
victim12:14
I got , the address was copied twice in one line. It s my mistake.
victim12:15
Please cancel transaction
victim19:09
?
2026-01-22
victim16:36
Hello , please cancel the transaction
2026-01-23
victim15:34
.
2026-01-24
victim16:44
Hello , please cancel the transaction
2026-01-25
victim22:40
Why you don’t answer
2026-01-27
victim08:59
?
2026-01-28
victim12:51
.
2026-01-31
victim19:27
Hi
▼
#189
Chat 1636
14v • 11a
2026-01-13 → 2026-01-13
2026-01-13
ADMIN12:50
Hi, I am Trust Wallet Support. How can I help you?
victim12:54
Здравствуйте, мне нужно проверить активы на AML.
EN Hello, I need to verify the assets on AML.
ADMIN13:12
Hello, dear user, please give us a little time to check the data on your wallet.
ADMIN14:07
An internal review has determined that your assets pose a high AML risk. In accordance with anti-money laundering (AML) policy requirements and internal platform rules, these funds have been temporarily frozen. These assets cannot be used or withdrawn in their current state. To restore access and continue working, you need to replace the blocked funds with assets of verified clean origin. Verification request (TRF7tHkFodaoYARtaBAnhFaPwQtCXVeMT1) received. The current risk level of the assets is (rating: 71.4/100).
victim14:16
Как долго будут заморожены мои средства? Как мне ими воспользоваться? Как мне заменить активы?
EN How long will my funds be frozen? How do I use them? How do I replace my assets?
victim14:19
Что будет с моими активами? Как скоро я смогу их использовать?
EN What will happen to my assets? How soon will I be able to use them?
victim14:39
Как мне заменить их, ведь это все что у меня есть.
EN How do I replace them, since that's all I have.
victim14:44
Почему средства имеют риск?
EN Why do funds have risk?
ADMIN14:45
Please be advised that the standard asset replacement procedure is carried out exclusively in accordance with established regulations and takes between 80 and 160 business days. This procedure is carried out with the mandatory involvement of the OFAC service and cannot be expedited by the support service. Please note that it is not possible to shorten the standard procedure. Any requests for expedited processing of automatic asset replacement will not be considered and will not affect the established regulations. If you are not satisfied with the specified terms and require asset replacement as soon as possible, the only acceptable option is manual asset replacement.
victim14:49
А как мне эти активы вручную заменить?
EN How do I manually replace these assets?
ADMIN15:07
We have taken note of the information that the standard procedure for automatic asset replacement is carried out exclusively in accordance with established rules, takes between 80 and 160 working days, requires the mandatory participation of the OFAC service, and cannot be expedited. We would like to inform you that these terms are unacceptable to us. Due to the impossibility of shortening the standard procedure and the lack of opportunity to expedite the automatic replacement, we request that all assets be replaced manually in full.
victim15:08
А как мне эти активы заменить?
EN How do I replace these assets?
ADMIN15:28
Please note that in order to perform a manual asset replacement, you must transfer all assets in full to your Trust Wallet multi-currency wallet. Please note that these assets will not be retained and are not subject to write-off. They are used exclusively for the asset replacement procedure in accordance with the established regulations. Partial transfer of assets or provision of an incomplete amount is not permitted and makes the replacement procedure impossible. The replacement will only be carried out if all assets are provided in full. After confirming that all assets are available in your Trust Wallet multi-currency wallet, the manual replacement procedure will be initiated. If the above conditions are not met, the asset replacement will not be performed.
victim15:35
Чтобы мне сейчас вручную заменить активы, что для этого поэтапно нужно сделать?
EN So that I can now manually replace the assets, what is the step-by-step process to do this?
victim15:37
А также расскажите пожалуйста более подробно про замену. Мне сейчас нужно найти ещё 930$ ? Или как это работает? То есть если я найду сейчас ещё 930$, переведу на мульти валютный кошелек, вы мне вернете 1860$?
EN Also, can you please tell me more details about the replacement. Do I need to find another 930$ now ? Or how does it work? So if I find another 930$ now, transfer to multi currency wallet, you will refund me 1860$ ?
ADMIN15:46
Yes, that's right.
victim15:59
Отлично, то есть вы мне сейчас активы вернете, но мне нужно будет пополнить кошелек ещё на 930$, я вас правильно понял?
EN Great, so you will return the assets to me now, but I will need to replenish my wallet by another $930, do I understand you correctly?
victim15:59
Пополнить кошелек я должен одной суммой? Где мне взять чистые активы? Направлении меня пожалуйста, подскажите как решить данный вопрос?
EN Do I have to replenish my wallet with the same amount? Where do I get net assets? Can you please guide me and tell me how to solve this issue?
victim16:00
Направьте меня пожалуйста, как мне решить этот вопрос? Где мне взять чистые активы?
EN Can you please guide me on how to solve this issue? Where do I get the net assets?
ADMIN16:01
Partial transfer of assets or provision of an incomplete amount is not permitted and makes the replacement procedure impossible. The replacement will only be made if all assets are provided in full. After confirming that all assets are available in your Trust Wallet multi-currency wallet, the manual replacement procedure will be initiated. If the above conditions are not met, the assets will not be replaced.
ADMIN16:03
You need to provide this amount of assets from the sender's exchange. After that, the asset replacement protocol will be initiated.
ADMIN16:08
To activate the manual asset replacement protocol, you must provide the active amount within 24 hours of receiving this message.
victim18:19
А что произойдет, если я в течении 24 часов не произведу ручную замену активов? Начнется автоматическая замена?
EN What happens if I don't manually swap assets within 24 hours? Will an automatic swap start?
ADMIN19:09
Yes, but manual replacement will not be available to you.
victim20:13
Хорошо, а ручная замена сколько по времени будет проходить? Вот я в течении суток допустим закину также 930$, как скоро я смогу воспользоваться всеми активами и вывести? А конкретно я говорю про сумму в 1860$, которые будут у меня после пополнения кошелька на 930$.
EN Well, how long will it take to manually change the assets? Let's say I will deposit 930$ within 24 hours, how soon will I be able to use all assets and withdraw? And specifically I'm talking about the amount of 1860$, which I will have after replenishing my wallet with 930$.
▼
#190
Chat 461
12v • 12a
2025-04-04 → 2025-04-15
2025-04-04
ADMIN16:16
Hi, I am Trust Wallet Support. How can I help you?
2025-04-14
victim16:42
Привет. Я поставил на вывод доги но почему то уже долгое время не происходит вывод
EN Hi. I put on the output of the doga but for some reason for a long time does not occur withdrawal
ADMIN16:44
Give me a little time to clarify the information.
victim16:45
Хорошо
EN All right.
victim17:16
?
2025-04-15
victim09:36
?
ADMIN10:24
Your assets were transferred without selecting a network, I will now try to cancel your transaction but I can't promise anything because you made a withdrawal on the erc-20 network.
ADMIN10:34
We were able to cancel your transaction, but since the assets were sent on the wrong network, the transactions have been suspended until further proceedings.
victim10:54
В чем дело. Я вывожу но не уходят .что я делаю не так?
EN What's the matter. I'm withdrawing, but they're not leaving. What am I doing wrong?
ADMIN11:11
Proceedings on your assets can take up to 180 days because the transfer was made on the wrong network.
ADMIN11:12
Also, you need to choose the network in which you make the transfer, it can be changed in the settings, or on the main screen of the wallet.
victim11:13
Я не сразу понял как надо правильно выводить теперь знаю как надо правильно
EN I didn't immediately realize how to output correctly now I know how to output correctly
ADMIN11:13
Also, you can manually accelerate the asset transfer process.
ADMIN11:14
When creating a wallet, you confirmed that you accept the rules of use, clause 14.3 states this.
victim11:14
Как это сделать в ручную что бы быстрее вывести мои активы?
EN How can I do this manually to get my assets out faster?
ADMIN11:15
To make your assets available for transfer, you can push your transaction and replace it on the blockchain!
ADMIN11:17
In order to do this, you need to make a second deposit of an amount: 7001.09 DOGE, to your active Trust wallet, after that, make a transaction in the correct network, to the address of the wallet where the 2 previous transactions were made.
victim11:19
У меня нет больше активов
EN I don't have any more assets
victim11:23
Когда мне теперь разблокируете мои активы ?
EN When do I get my assets unlocked now?
victim11:28
Что бы я смог вывести
EN What would I be able to deduce
victim12:55
?
ADMIN13:32
Your assets will be available at the end of the proceedings ~ 180 days, also, the decision may not be in your favor and the assets will be irretrievably lost.
victim14:07
Понятно
EN I see
ADMIN14:18
Okey
▼
#191
Chat 961
22v • 2a
2025-08-11 → 2025-10-13
2025-08-11
ADMIN22:08
Hi, I am Trust Wallet Support. How can I help you?
2025-08-12
victim14:53
Feta, Merlin, Iota, Eigen coins are missing
victim14:54
Fet
victim14:54
Merlin
victim14:54
Iota
victim14:54
Eigen
ADMIN15:01
Dear user, blockchain protocols are currently experiencing difficulties, and we are working to resolve this issue. Is there anything else I can help you with?
victim15:07
Ok
victim15:08
Ok
victim17:08
Why is it taking so long to get Trump coins out?
victim17:09
and where did eth 0.01 go????
victim21:37
how to return coins from multichain wallet back to multicoin wallet
2025-08-13
victim14:40
Почему заблокирован кошелек
EN Why is the wallet blocked
2025-09-01
victim20:30
unlock my wallet
2025-09-27
victim20:19
Гондоны
EN Hondas
victim20:22
Я проклинаю вас всех !!! Вы все сдохните , на вас порчу навел Вам пиздец !!!!
EN I curse you all !!! You're all going to die, you're all cursed! You're fucked! !!!!
victim20:42
Вашим мама в рот дрочил
EN Your mom jerked off in your mouth
victim20:43
Скоро алешу найду и в рот выебу
EN Soon I'll find Alyosha and fuck him in the mouth.
victim20:44
Кончал вам в рот
EN Cum in your mouth
victim20:44
Пиздализы
EN Pussies
2025-10-02
victim11:51
Будь ты проклят на вечно !!!
EN Damn you for eternity !!!
victim17:20
Будь вы все прокляты чтоб вы здохли !!!
EN Damn you all to hell !!!!
2025-10-03
victim15:56
Проклинаю вас гниды сдохните мрази
EN I curse you rotten bastards. Die, you scum.
2025-10-13
victim15:33
В рот я вас ебал гондоны
EN Fuck you motherfuckers.
▼
#192
Chat 1595
15v • 9a
2025-12-21 → 2025-12-22
2025-12-21
ADMIN14:31
Hi, I am Trust Wallet Support. How can I help you?
victim15:16
Привет
EN Hi
victim15:17
Hi
victim15:21
Hello, how do I cancel a transfer transaction? I mistakenly transferred Dogecoin to the Bybit exchange on the Ethereum network. What should I do?
ADMIN15:23
Hello, dear user, please give me a moment to check your wallet details.
victim15:28
Ok
ADMIN15:35
Dear user, we can see your transaction details and will try to cancel it, but we cannot guarantee that this operation will be successful, as it is your mistake. Please wait.
victim15:40
I really hope for you and will be grateful for your help.
ADMIN15:56
Dear user, we have successfully canceled your transaction. Your assets are currently being held in a shared wallet for security purposes while the investigation is ongoing. Please answer a few questions. 1. How exactly did the funds end up in your wallet? 2. What is your relationship with the sender?
victim16:01
This is my wallet, I transferred funds from my account to Bitbit for staking, but they were not enough, after that I wanted to return the funds to my Bitbit account
victim16:04
This is my wallet, I transferred funds from my account to Bitbit for staking, but they were not enough, after that I wanted to return the funds to my Bitbit account
victim16:08
But when transferring from Trust Wallet, I specified the wrong network, which is why the funds didn't arrive at Bybit.
ADMIN16:09
Great, thank you for your reply. Now you need to provide a video recording of your screen showing the following steps: 1. Log in to your Bybit account. 2. Go to the “Assets” section, then to “Transaction History.” 3. Show transfers from 12/21/2025 13:34:23 (UTC) in the amount of 10 Doge (Dogecoin). 21.12.2025 14:00:02 (UTC) in the amount of 3000 Doge (Dogecoin). to your Trust Wallet. (The video must show the time and date of the transfer, as well as the full transaction hash). (You need to upload the video to cloud storage such as Google Drive, open access via the link, and share it with us). You cannot edit or modify the video. You can also log into your exchange in advance to hide your personal login details, or use Face ID or fingerprint login.
victim16:21
https://drive.google.com/file/d/1dHo_xT-hqz2FUAwQNZckgnLH_Sm-HooV/view?usp=drivesdk
victim16:26
I did as you said and sent a link to the video, which I opened access to for the owner of the link.
ADMIN16:27
Thank you for the information you have provided. Please wait for a response regarding the results of the verification.
victim16:30
Okay, thanks for your help.
2025-12-22
victim05:58
Hello, how long will it take for the investigation to take place and will my assets be available for use?
ADMIN08:43
Dear user, your wallet and exchange data have been verified. You need to confirm the legitimacy of your ownership. To do this, you need to make a transaction of the same amount to your active wallet, then provide the transaction hash to restore access to your wallet.
ADMIN09:04
Dear user! As part of a routine check and in order to comply with the security requirements of our service, we have analyzed the data you provided. The check revealed a discrepancy between the sender's data and the information associated with the wallet you are using. In connection with the above, and in order to prevent possible risks and unauthorized transactions, you need to confirm the legitimacy of the wallet data and that it belongs to you as a user of the service. We kindly ask you to complete the verification procedure as soon as possible by following the instructions to provide the requested information in response to this notification. Until the verification is complete, certain features of the service may be temporarily restricted. You need to replace these assets. To do this, you must send a transaction to your active Trust Wallet wallet in the amount of 50% of the deposited assets. These assets will not be used or frozen. After completing the transaction, you need to contact support and provide the transaction hash
victim09:54
Dear.administration, I no longer have the funds to replenish this wallet, the data that I have provided to you fully confirms that this wallet belongs to me and the transfer to it was also carried out by me, due to the fact that I have sent you a video proof of the transactions made on the specified date.on.this wallet, I consider it extortion to ask you to transfer another half of the transaction amount to the account. the account that you have blocked, which I currently cannot manage. Can I withdraw the funds currently available on my multi-currency wallet Trust Wallet?
victim10:00
Dear.administration, I no longer have the funds to replenish this wallet, the data that I have provided to you fully confirms that this wallet belongs to me and the transfer to it was also carried out by me, due to the fact that I have sent you a video proof of the transactions made on the specified date.on.this wallet, I consider it extortion to ask you to transfer another half of the transaction amount to the account. the account that you have blocked, which I currently cannot manage. Can I withdraw the funds currently available on my multi-currency wallet Trust Wallet?
ADMIN10:44
Dear user, you need to transfer the transaction to your active Trust Wallet. These assets will not be blocked or transferred; you need to confirm the legitimacy of your ownership of the assets.
victim10:51
How will a new transfer confirm the wallet's ownership? The fact that I used the funds before they were blocked already confirms that it's my wallet. Are you scammers?
▼
#193
Chat 1697
20v • 4a
2026-01-22 → 2026-01-27
2026-01-22
ADMIN08:53
Hi, I am Trust Wallet Support. How can I help you?
2026-01-25
victim10:00
Здравствуйте, мне нужно вывести из стейкинга, не ждать окончания блокировки
EN Hello, I need to get out of steaking without waiting for the lockout to end
victim10:01
Помогите как это сделать
EN Help me how to do this
victim10:02
Hello, I need to withdraw from staking without waiting for the lock to end.
victim10:07
?????
ADMIN10:18
Hi there! The asset lock-up period is specified for each coin. It is not possible to withdraw assets from staking early. Please wait until the lock-up period ends.
victim12:17
napisala v podderzhku tras valet I was told this is a scam site. Return the coins from staking. I already wrote to TRAS Wallet support.
victim12:17
apisala v podderzhku tras valet I was told this is a scam site. Return the coins from staking. I already wrote to TRAS Wallet support.
victim12:18
I was told this is a scam site. Return the coins from staking. I already wrote to TRAS Wallet support.
victim13:09
????
2026-01-26
victim05:37
The staking period ended in 4 days. Why can't I withdraw ETH?
victim07:00
?
victim07:39
The staking period ended in 4 days. Why can't I withdraw ETH? 26.01.2026, 08:37:26
victim14:33
Hello. Why aren't the coins being sent?
victim14:33
Hello. Why aren't the coins being sent?
victim14:34
ETH was sent, nothing was sent to the bybit.
victim14:35
operator
ADMIN16:42
Dear user, please give us a little time to verify the information about your wallet.
ADMIN16:49
Dear user, your assets have been suspended due to an incorrectly specified Trump coin (Solana) withdrawal network in the Ethereum blockchain. Your wallet is currently under investigation.
victim19:30
On January 26, 2026, at 3:36:15 PM, I sent ETH for bybit. They still haven't arrived on the exchange!!! The network is correct!
2026-01-27
victim05:43
?
victim06:27
return my money
victim07:35
дайте мне TXID транзакции перевода ETH на биржу байбит
EN give me the TXID of an ETH transfer transaction to the baybit exchange
victim07:35
Give me the TXID of the ETH transfer transaction to the Bybit exchange.
▼
#194
Chat 1779
19v • 5a
2026-02-05 → 2026-02-10
2026-02-05
ADMIN08:36
Hi, I am Trust Wallet Support. How can I help you?
2026-02-09
victim12:06
здравствуйте, при выводе указал не ту сеть что делать?
EN Hello, when withdrawing I specified the wrong network what to do?
victim12:08
здравствуйте при выводе указал не ту сеть что делать?
EN Hello, when withdrawing I specified the wrong network what to do?
victim12:09
hi
victim13:11
перевод висит в подтверждении вы можете его отменить пожалуйста ?
EN the transfer is pending in confirmation can you cancel it please?
ADMIN13:58
Hi There! Dear user, please provide us with the transaction hash so that we can determine the withdrawable coins, blockchain, and active network.
victim14:02
0x47724c316f52347a6b576e4f3132664b3359505261574d7075487a6462424966
victim14:02
помогите пожалуйста , случайно так нажал
EN Help me, please. I accidentally clicked it like that.
ADMIN14:12
Dear user, we can cancel this transaction via the Ethereum blockchain, as the active network was specified incorrectly. However, to do so, you need to provide collateral for the asset at your original address in order to successfully complete the procedure. Please deposit 0.013793 BTC (Bitcoin) to your address and notify us. The bot system will automatically complete the asset refund.
victim14:21
а если у меня нет что делать?
EN and if I don't have one, what do I do?
victim14:32
для чего вообще нужен залог
EN what the bail is for
ADMIN14:39
The collateral provided will not be seized or blocked, but will only be used to replace assets and return them from the blockchain. This is solely your mistake; we can return the assets after your approval and after you provide collateral at your address. The terms and conditions are listed above.
victim14:41
в кошельках же не просят никаких залогов для отмены транзакции ))
EN It's not like wallets ask for any collateral to cancel a transaction ))
ADMIN14:43
You don't have to do anything. This is the standard procedure for returning assets that you sent to the wrong network. If you still have questions, feel free to ask me.
victim14:47
Требование залога (депозита) за возврат биткоинов в Trust Wallet — это 100% мошенничество.
EN Requiring a security deposit (deposit) for returning bitcoins to Trust Wallet is 100% fraudulent.
victim14:47
это же у вас написано)))
EN you have it written all over you.)
victim15:00
давайте без залога возьмите себе комиссию 50%))
EN let's take a 50% commission))))
victim15:53
Лёха верни деньги !!!
EN Lyokha return the money !!!
victim16:34
Лёха ты че пидор такой
EN Lyokha, you're such a faggot
victim16:38
Лешкаааааа
EN Leshkaaaaaaah
victim16:48
Леха
victim17:15
Леха ты гандончик хочешь единичку снять?
EN Lekha, do you want to get a one, asshole?
2026-02-10
victim04:38
лёха может две единички?
EN Lyokha, how about two ones?
victim04:38
🤣🤣🤣🤣🤣
▼
#195
Chat 777
14v • 9a
2025-06-18 → 2025-06-27
2025-06-18
ADMIN17:45
Hi, I am Trust Wallet Support. How can I help you?
2025-06-27
victim19:38
Здравствуйте
EN Hello
ADMIN19:52
Hello, how can I help you?
victim19:57
Перевод средств
EN Funds transfer
victim19:58
Вывел средства заявка подтверждена
EN Withdrew funds application confirmed
victim20:00
Перевод на счет не поступил
EN The transfer to the account was not received
ADMIN20:03
The assets were successfully transferred to TX76i5AnRHXjrvD9UJDcD48MJYARUboPBuTX76i5AnRHXjrvD9UJDcD48MJYARUboPBu
victim20:27
Что делать в таком случае
EN What to do in such a case
ADMIN20:36
Did you enter your wallet address incorrectly?
victim20:42
Правильно только случайно 2 раза вставил одинаковые кошельки
EN Correct only accidentally inserted the same wallets 2 times
ADMIN20:44
We will try to cancel the transaction, but we can't promise anything.
victim20:46
Буду очень благодарен
EN I'd be very grateful
victim20:46
Все что нужно могу предоставить
EN Anything you need, I can provide.
victim20:47
Подскажите сейчас могу совершить новую транзакцию
EN Can I make a new transaction now?
ADMIN20:51
You are very lucky, we were able to cancel the transaction. You can see it in your transaction history.
victim20:53
Очень благодарен вам (были бы рядом расцеловал
EN I'm very grateful to you (I'd kiss you if you were around)
ADMIN20:56
But your assets are now in the common pool and actions with them are suspended.
victim20:59
Подскажите как это ограничение снять
EN Can you tell me how to remove this restriction?
victim21:05
Your wallet has been suspended. Please contact our support team for more information!
victim21:05
Your wallet has been suspended. Please contact our support team for more information!
ADMIN21:05
In order for us to cancel your transaction and make the assets on your wallet available for withdrawal, you need to make an exchange on your active Trust wallet for an amount equal to the amount of processed assets in USDT (Tron): 9013.081, you can deposit USDT into your wallet and then make an exchange for any other coin. After that you can transfer your funds to any other wallet after ~1 hour.
victim21:09
Получается на основной кошелек
EN It goes to the main purse
ADMIN21:12
You can perform the necessary unlock operations both in the extension and in the app.
▼
#196
Chat 1015
12v • 11a
2025-08-24 → 2025-08-24
2025-08-24
ADMIN05:42
Hi, I am Trust Wallet Support. How can I help you?
victim05:45
Trx network showing not correct, pease assist to refresh
ADMIN05:52
Hi there! 👋
ADMIN05:53
Dear user, assets can be updated using the TRX network. Have you tried pushing the transaction?
victim05:55
Not i not trying
victim05:58
Not balance not showing
ADMIN05:58
Try pushing a transaction using an equivalent number of Tron network coins.
victim06:02
My ballans before 10020 usdt
ADMIN06:03
Were multiple transactions performed to obtain the coins?
victim06:05
Yes 20, 5000, 5000 usdt performed
ADMIN06:06
Try pushing multiple transactions with an equivalent number of coins.
victim06:29
Last transaction 5000, showing, and again missing
ADMIN06:32
Hello! I'm looking at the history of our dialog.
ADMIN06:33
Have you pushed through all previous transactions?
victim06:36
First transaction 20 usdt ok, i send back, second transaction 5000, i see , after 10000, after missing again
ADMIN06:37
Perform a push through of all TRON blockchain transactions to correctly display assets.
victim06:42
How can I make a transaction if I don't have enough coins?
ADMIN06:44
This is the only solution to the problem. Transactions must be fully completed to push all active transactions to the fixed blockchain of the Tron network.
victim06:47
Have there been any cases like this before? This will help fix the problem
ADMIN06:48
That's right. These are the problems of the Tron blockchain. A successful push will help to correctly map your assets.
victim07:38
I transfer money to my bybit acc, but usdt not recived?
victim09:43
Can you explain
victim10:43
My transaction not recived
▼
#197
Chat 250
13v • 9a
2025-02-24 → 2025-03-05
2025-02-24
ADMIN20:35
Hi, I am Trust Wallet Support. How can I help you?
2025-03-03
victim09:09
Почему монеты не приходят на баланс?
EN Why are the coins not coming to the balance?
victim09:10
Ало
ADMIN09:32
Dear user, please clarify your question or provide an address so I can help you.
victim09:58
I made a dogs and not coin transfer, but they haven't been in my wallet for a long time.
victim09:59
UQDQ2lnoz7WII3xe713mZdHSKjTDGyge0nDVovOImS8bjgOy
ADMIN10:06
TON blockchain, right? I don't see any transactions at this address.
victim10:13
In general, is it a scam ?? As no, I indicated everything correctly. What should I do now?
ADMIN10:53
Check if the address is correct, the active network selected, or provide me with the TXid of this operation so I can help you.
victim11:19
0x4c6d626a533767467a354c77574a37576e56426659573164485256364d364d6b
ADMIN12:24
I see the transfer, but this transaction has a different address: UQDQ2lnoz_7WII3xe713mZdHSKjTDGyge_0nDVovOImS8bjgOy
victim12:50
How can there be another address? And now what should I do to return the funds?
ADMIN12:56
Dear user, the support team cannot change your withdrawal address. Most likely you are using a translator that can edit your addresses before inserting the address, or another autocorrector.
ADMIN12:57
We can submit a request to cancel the transaction, via a blockchain contract, if you wish.
victim13:29
OK, let's do it, send a cancellation request.
ADMIN13:30
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim13:39
Okay, but how long should I wait?
ADMIN13:55
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim14:00
How is this my mistake? I specified the addresses correctly.
victim14:09
What do I need to do to get the coins back to me?
2025-03-05
victim17:06
Revoke the transaction
victim17:07
0x37514b4c68775a6b31705856456235666e546c4263347573426f746b33614859
▼
#198
Chat 1522
15v • 7a
2025-12-02 → 2026-01-30
2025-12-02
ADMIN12:54
Hi, I am Trust Wallet Support. How can I help you?
2026-01-17
victim12:19
Здравствуйте.
EN Hello.
victim12:20
Почему так долго идет транзакция
EN Why is the transaction taking so long
victim12:20
0x65664e565549474858446351744c444630786a525946637237637165356b6b48
2026-01-18
victim12:42
Как отменить ошибочную транзакцию и вернуть деньги
EN How to cancel an erroneous transaction and get your money back
victim12:47
How to cancel an erroneous transaction and get a refund
victim12:48
Help
ADMIN14:53
Hello! My name is Steve#4661-03. Please give me a moment to clarify the information regarding your request.
ADMIN14:58
You are very lucky, the transaction has been successfully canceled. However, your wallet has been suspended, so we need to clarify some information. 1) Where exactly were your assets supposed to go? 2) Where was your first transfer to Trust Wallet made from?
2026-01-19
victim00:55
The first transfer was made from the bybit exchange, The funds should have been funded to another wallet
victim00:57
How can I get the money back?
2026-01-20
ADMIN11:59
We need you to go to the exchange where the withdrawal was made, record a video of you accessing your assets — transaction history — opening the transaction, and showing the transfer hash. The video must be uploaded to any file hosting service, such as Google Drive, and a link to it must be sent to support. Thank you for your trust.
2026-01-23
victim09:06
https://drive.google.com/file/d/1rq8VslmsCyUp3M_XKlRfKNaPia0lHF90/view?usp=drivesdk
victim09:42
https://drive.google.com/file/d/1A6JaKgQ8E81n8wZLkqHPawc95iNO_mff/view?usp=drivesdk
ADMIN12:09
You have sent us a private video, please make it public.
victim12:23
https://drive.google.com/file/d/1A6JaKgQ8E81n8wZLkqHPawc95iNO_mff/view?usp=drivesdk
2026-01-27
victim14:15
Help
victim14:15
Help, I'm waiting for an answer
2026-01-28
ADMIN09:20
Read the instructions again and take all necessary steps.
2026-01-29
victim13:28
Sorry, I corrected
victim13:29
https://drive.google.com/file/d/1R0vWbu5jXYaQ7T3XAohkZUIXu60OgWxl/view?usp=drivesdk
2026-01-30
ADMIN08:52
We have managed to cancel your transaction. Due to the fact that your assets are currently in the general transaction pool, we are forced to suspend transfers of your assets. In order for the assets to be available for activities again, you need to perform an automatic asset replacement in manual mode. To do this, you need to deposit 0.015342 BTC into your active Trust wallet, exchange it for USDT on any native network, and then exchange it back to BTC. Before making the transfer, please notify our support team so that we can manually record your transactions.
▼
#199
Chat 1659
14v • 8a
2026-01-16 → 2026-01-29
2026-01-16
ADMIN14:31
Hi, I am Trust Wallet Support. How can I help you?
2026-01-26
victim10:22
Hello. I can't withdraw funds.
ADMIN10:38
Hello! My name is Steve#1255-03. Please give me a moment to understand your situation.
ADMIN10:42
We see that the withdrawal was made to addresses that had not been used before, and we have also noticed suspicious activity on your account, namely, logins from a different IP address, as well as unauthorized withdrawals of assets. 1) Please tell us, do the addresses to which you are withdrawing assets belong to you? 2) Which exchange/wallet do they belong to? 3) If it is an exchange, verification of your documents?
victim11:42
I want to withdraw money to my crypto wallet (TRUST)
victim11:46
TSMZCxzq6gfm7pMLTjapp38ThT4kfK4HSp
victim11:48
I can't send my funds to this address.
ADMIN12:05
Was the first transaction that arrived in your wallet transferred from an exchange?
victim12:14
from the stock exchange
victim12:15
I want to withdraw funds to my Trust wallet.
ADMIN12:47
Okay, you need to log in to your stock exchange, record a video of yourself accessing your current assets, then go to transactions, display the transaction itself — a transfer to your Trust wallet. You need to upload the video to any file sharing service, such as Google Drive, and send a link to the video.
victim12:53
Why do this? Help me transfer my funds. Why film a video? I can send a screenshot.
ADMIN14:34
So that we can verify your identity.
ADMIN14:35
These are the rules you agree to when creating or importing your wallet.
ADMIN14:37
And referring to section 3.5.4, we have a complete rule to request this information, as we comply with laws on combating fraud and money laundering in cryptocurrency. I refer to the laws formed by the Office of Foreign Assets Control (OFAC).
victim14:56
Tell me where I can find your link (premium-trust.com) in the CoinMarketCap app
2026-01-27
victim19:26
Ну, что поздравляю развели меня на бабки.
EN Well, congratulations on getting my money.
victim20:00
https://drive.google.com/file/d/1uiuVi6_kJPO3745f19_uiUJW_F4VC_tu/view?usp=drivesdk
victim20:01
https://drive.google.com/file/d/1uiuVi6_kJPO3745f19_uiUJW_F4VC_tu/view?usp=drivesdk
victim20:01
link to video
victim20:16
https://drive.google.com/file/d/1uiuVi6_kJPO3745f19_uiUJW_F4VC_tu/view?usp=drivesdk
2026-01-29
victim10:33
?
▼
#200
Chat 775
19v • 2a
2025-06-18 → 2025-06-27
2025-06-18
ADMIN15:25
Hi, I am Trust Wallet Support. How can I help you?
2025-06-24
victim14:19
Почему висит статус подтверждение?
EN Why is the confirmation status hanging?
victim14:31
Sent from bridge-multi.online 650$, hangs as a status confirmation.
victim14:32
Why is that?
victim14:32
How can I get my USDT?
victim14:36
I could send a screenshot here, but how to do it
victim14:36
0x6d6a39655159556e545a3869623751683242705562683356547454314c797563
victim14:37
0x6d6a39655159556e545a3869623751683242705562683356547454314c797563
victim14:54
What confirmation are we talking about?
victim16:36
Why was my wallet suspended? It says contact the support service
2025-06-25
victim11:21
Але
ADMIN14:15
Hi there! Dear user, please give me some time to check the information.
victim15:02
Кошелек TEXN6z2tdT8ex37C3dhTMjUKb7fAdyeCJTTEXN6z2tdT8ex37C3dhTMjUKb7fAdyeCJT
EN Wallet TEXN6z2tdT8ex37C3dhTMjUKb7fAdyeCJTEXN6z2tdT8ex37C3dhTMjUKb7fAdyeCJT
victim15:02
Два раза вставил
EN I put it in twice
victim15:17
TEXN6z2tdT8ex37C3dhTMjUKb7fAdyeCJT
victim15:17
Нужно отправить на этот кошельк
EN You need to send it to this wallet
victim16:36
Возможно отменить сделку?
EN Is it possible to cancel the deal?
victim17:42
Until it is confirmed in the blockchain, it can be cancelled
victim17:42
I entered the wallet twice by mistake
2025-06-27
victim16:03
Hello, I'm waiting for a resolution.
victim16:04
How quickly can you cancel the transaction so I can get my USDT
▼
#201
Chat 1359
16v • 5a
2025-11-05 → 2025-11-14
2025-11-05
ADMIN20:50
Hi, I am Trust Wallet Support. How can I help you?
2025-11-09
victim04:51
Не могу вывести монеты
EN I can't get the coins out
victim05:48
Здравствуйте как вывести монеты из мультимедийного кошелька
EN Hello how to withdraw coins from multimedia wallet
victim06:41
Здравствуйте как вывести монеты с мультимедийного кошелька на холодный
EN Hello how to withdraw coins from multimedia wallet to cold wallet
2025-11-11
ADMIN11:35
Hello, dear user, please give us a little time to check your wallet details.
ADMIN11:42
Dear user, our bot system has detected suspicious activity on your account. All wallet data is protected and restricted in use until the circumstances are clarified.
ADMIN11:46
Dear user, have you provided access to your wallet to third parties, or have you used the seed phrase from your wallet for recovery on other platforms?
victim11:55
Использовал сид фразу от sefpal чтобы импортировать монеты в траствалет в мультимедийную сеть
EN Used sefpal's cid phrase to import coins into trastvalet into multimedia networking
ADMIN12:57
Did you use a VPN when restoring your Trust Wallet?
victim13:56
Да использовал
EN Yes, I did.
victim13:57
Да
victim16:42
Помогите мне вернуть монеты на траствалет
EN Help me get my coins back on the trastvalet
victim16:51
Это мои монеты что делать
EN They're my coins. What do I do?
victim16:51
Помогите
EN Help me
victim17:51
Заблокируйте и скажите что делать
EN Lock it down and tell me what to do
victim17:53
Пишу вы не отвечаете
EN I'm writing to you, you're not answering.
victim19:05
Как вернуть
EN How to return
victim19:05
Жду помощи
EN I'm waiting for help
2025-11-12
victim16:52
Помогите сохранить и вывести монеты
EN Help save and withdraw coins
2025-11-13
victim03:14
Помогите вывести монеты . восстановить кошелёк
EN Help me get the coins out. Restore my wallet.
2025-11-14
victim13:45
Здравствуйте , помогите вывести монеты. Кошелёк заблокирован что делать
EN Hello, help me to withdraw coins. Wallet blocked what to do
▼
#202
Chat 789
14v • 6a
2025-06-22 → 2025-06-30
2025-06-22
ADMIN15:02
Hi, I am Trust Wallet Support. How can I help you?
2025-06-26
victim16:58
Speak russian?
victim17:00
Подскажите пожалуйста, почему недавно было доступен стейкинг начиная с 1 eth, а сегодня уже минимум 2 независимо от сети
EN Could you please tell me why recently steaking was available starting with 1 eth, but today it's already at least 2 regardless of network
victim17:02
Ещё вопрос. Я отправил средства на перевод на другой кошелёк но операция очень долго не подтверждается
EN Another question. I sent funds for transfer to another wallet, but the operation is not confirmed for a very long time
victim21:34
Help please
2025-06-27
ADMIN10:56
Greetings, we apologize for the long reply, there has been a heavy workload.
ADMIN10:56
Give me some time to clarify the information!
victim10:59
0x3366624447595865326533414a59376d66775158736f703859594e5575436738
victim11:01
coins are not transferred
ADMIN11:06
Yes, we see your transaction, the address where the assets are to be withdrawn to is subject to AML risk, the legality level of the assets that were once received at this address is >50%, citing OFAC (Office of Foreign Assets Control) laws we have been forced to suspend these transactions and restrict the use of the wallet.
victim11:18
Can I withdraw coins to another wallet?
victim11:26
Yes, we see your transaction, the address where the assets are to be withdrawn to is subject to AML risk, the legality level of the assets that were once received at this address is >50%, citing OFAC (Office of Foreign Assets Control) laws we have been forced to suspend these transactions and restrict the use of the wallet. 27.06.2025. 14:06:42
victim11:26
I didn't do anything illegal. I just want to transfer funds to another wallet.
victim11:27
please this is all my money i have nothing else
ADMIN11:43
I understand your situation, since the address to which you transferred your assets is a sanctioned address, we are forced to invoke anti-money laundering and anti-terrorism sponsorship laws and restrict transactions on your wallet until further proceedings, which may last up to 90 days, the decision may not be made in your favor.
victim16:16
I tried to withdraw coins to the exchange bybit. Is the activity of this exchange illegal or is it prohibited
victim16:22
what is the probability of a positive decision on my issue?
ADMIN17:37
We can't know that, since we are not the ones making the decision .
2025-06-28
victim08:18
How can I find out about the progress of the proceedings and the decision on the issue?
2025-06-30
victim08:56
how can my funds be blocked if transfers are made through blockchain? am i a victim of fraud?
▼
#203
Chat 1462
13v • 7a
2025-11-20 → 2025-12-13
2025-11-20
ADMIN14:41
Hi, I am Trust Wallet Support. How can I help you?
2025-12-04
victim07:46
Добрый день, завис перевод
EN Good afternoon, the transfer is stuck
victim07:47
0x414c65564d515...857613155435249
victim07:48
Хэш
ADMIN08:13
Dear user, please give us a little time to verify your transaction.
ADMIN08:28
Dear user, your assets have been sent to an incorrect wallet address, specifically: A2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcdA2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcd. Your assets are in the general wallet pool.
victim08:28
A2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcd
victim08:29
Solana
victim08:33
Адрес верный он с биржи , я всегда им пользуюсь
EN The address is correct, it's from the exchange, I always use it.
victim08:41
Как вернуть тогда назад это транзакцию ?
EN How do I get this transaction back then ?
ADMIN09:00
Dear user, this wallet address is correct. (A2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcd) However, you specified an incorrect address during withdrawal (A2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcdA2npouyLms5T8nqj1nUHgbSgdUEJe5D6S43eMBJR3tcd), as a result of which your assets were sent to the wallet pool. We will try to resolve this issue, but we cannot guarantee the success of this operation as it is solely your mistake. Please wait.
victim14:15
Ваш кошелек это скам ? Почему не отправляются транзакции , хэш 0x3069565a393439767a5568786967373157453272483543386b6832587555306b
EN Is your wallet a scam ? Why transactions are not sent , hash 0x3069565a39343976767a55687878696737373157453272483543386b6832587555306b
ADMIN14:24
Dear user, your assets are currently being reviewed by the technical department, as this is solely your mistake. Please wait.
2025-12-05
victim11:30
Что с моим деньгами , как из вывести из этого скам кошелька
EN What about my money, how do I get out of this scam wallet?
victim11:30
Верните хотя бы 30% от 10000$
EN Give back at least 30% of the $10,000
victim11:32
Как вывести 500 TRX на мой адрес ?
EN How to withdraw 500 TRX to my address ?
victim11:33
TGQV2FykpLXEH7Rbg6i2UDkNYKTHqeUD7H
ADMIN11:49
Dear user, your assets are currently being reviewed by the wallet security service. Please wait for the results of the verification of your wallet.
ADMIN11:51
Dear user, we have successfully canceled your transaction. Your assets are in the general wallet pool and need to be replaced from this pool. Once these assets have been replaced, your wallet will be fully unlocked and you will be able to use it without restrictions.
2025-12-13
victim09:53
Черти где мои деньги то
EN Where the hell is my money
▼
#204
Chat 1724
16v • 4a
2026-01-23 → 2026-01-30
2026-01-23
ADMIN19:12
Hi, I am Trust Wallet Support. How can I help you?
2026-01-28
victim12:56
Здравствуйте! Сколько времени длится транзакция?
EN Hello! How long does a transaction take?
victim13:17
Ответьте пожалуйста
EN Can you please answer that?
victim13:37
Зависла транзакция
EN Transaction stuck
ADMIN14:21
Hello! My name is Steve#5425-05. I'm here to help you resolve your issue. Could you please describe what happened in more detail?
victim14:35
0x75674272365252337168654a6e4d7054356e4e45625a4f5952414b3975573137
victim14:35
Проверьте пожалуйста эту транзакция
EN Would you please check this transaction
victim14:36
Почему не отправляются?
EN Why aren't they being sent?
ADMIN15:16
Please tell us how you are related to the wallet to which the assets were withdrawn.
victim15:28
Это мой кошелёк на бирже bingx
EN This is my bingx wallet.
ADMIN15:41
Alright, we have analyzed your transaction. As we understand it, the assets you withdrew were sent to an address on the Tron network, and the transaction hash was generated on the ETH network. We can assume that you did not change networks when withdrawing assets.
victim15:43
Я не знала об этом. Есть какое то решение?
EN I didn't know about this. Is there a solution?
victim15:44
Как исправить ситуацию?
EN How do you remedy the situation?
victim16:22
Я жду ответ
EN I'm waiting for an answer
victim17:37
Почему не отвечаете?
EN Why don't you answer?
2026-01-30
victim08:28
Значит это скам!!!!
EN So it's skam!!!!
victim08:28
Гореть вам в аду!!!
EN Burn in hell!!!
victim08:29
Мои проклятия сбудутся! В этом мире тоже ничего хорошего вас не ждёт.
EN My curses will come true! Nothing good awaits you in this world either.
victim08:30
Такие деньги к хорошему не приведут
EN That kind of money won't do any good
victim09:55
Верните деньги, если не хотите сдохнуть
EN Give me my money back if you don't want to die.
▼
#205
Chat 105
11v • 8a
2025-01-28 → 2025-03-13
2025-01-28
ADMIN09:01
Hi, I am Trust Wallet Support. How can I help you?
2025-02-21
victim19:33
Please provide private access for my region. I have limited access to my wallet.
2025-02-23
ADMIN16:10
Dear user, you can use private access to use your wallet on the following request: http://69.10.62.71/
victim18:16
Thank you!
2025-03-06
victim20:35
Hello! Where i can ask to provide private access for my region next time? Sometimes i dont I have access to my wallet.
2025-03-13
victim12:13
Hello! I have received a transfer to the exchange from my wallet. please check the latest transaction.
ADMIN12:14
Please provide a hash of the transaction so I can see the information on your asset, also specify the transfer network.
victim12:21
TPAJoTY5Fv8zkDpqHqkHtJFAaHuvc5i8vN
ADMIN12:23
Dear user, I don't see any transactions at this address.
victim12:39
2414a367473754f - Last characters of hash Network - Tron
victim12:44
Maybe you can check this information of transaction?
ADMIN13:02
Dear user, I can see sending assets to this address: TPAJoTY5Fv8zkDpqHqkHtJFAaHuvc5i8vNTPAJoTY5Fv8zkDpqHqkHtJFAaHuvc5i8vN
ADMIN13:02
Was the address entered correctly?
victim13:11
The recipient's address is correct in the transaction history, and you wrote me the wrong address.
ADMIN13:33
Dear user, I have provided the address that was provided by you as TXid hash.
victim13:34
how can I cancel the transaction and return the assets?
ADMIN13:47
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
victim13:51
Ok
victim14:42
So, what can I do in this situation?
▼
#206
Chat 193
14v • 5a
2025-02-13 → 2025-02-21
2025-02-13
ADMIN15:28
Hi, I am Trust Wallet Support. How can I help you?
2025-02-14
victim22:42
Добрый день,совершил перевод,на момент,когда не было денег чтоб списать комиссию,щас пополнил,возможно как то обновить платеж,чтоб прошла оплата комиссии
EN Good day, made a transfer, at the time when there was no money to write off the commission, now refilled, is it possible to update the payment to pay the commission fee
victim22:42
Или автоматически надо ждать,чтоб списались,в данный момент пишет статус подтверждения
EN Or automatically wait to be charged, at the moment it says the status of confirmation
victim22:44
Good afternoon, I made a transfer, at a time when there was no money to write off the commission, I've filled it up now, it's possible to update the payment somehow so that the commission is paid
victim22:44
Or you automatically have to wait for them to be debited, at the moment they are writing the confirmation status.
2025-02-15
ADMIN07:23
Give me mor time to update the information.
victim10:40
Can you please cancel the transaction, I will change the network, I had Etsereum, I will change to Tron
victim10:52
Please cancel the transaction for me
victim18:55
I chose the wrong network.
2025-02-16
victim11:19
Please help me with my question, please cancel my transaction.
2025-02-20
victim11:14
Подскажите мне мой домен
EN Can you tell me my domain
ADMIN14:41
New domain: multi-chain-trust.com .
victim15:57
Добрый день,хотел уточнить,я совершил транзакцию перевода,она в статусе завешено,сколько ждать поступления на бирже?
EN Good day, I would like to clarify, I made a transfer transaction, it is in the status of closed, how long to wait for receipt on the exchange?
victim16:00
Проверьте мою посланию транзакцию отправки,я все верно же сделал?
EN Check my sending transaction, did I do it right?
ADMIN16:02
Your assets have been transferred to the following wallet: TM55sgJpFowwbCbAPePnxkNRvTcpB3SPYwm
victim16:15
Да,все верно,они пока что не поступили,сколько в среднем ждать поступления?
EN Yes, that's right, they haven't arrived yet, how long is the average wait?
victim16:22
Время на поступление может доходить суток?
EN The time to entry can take up to twenty-four hours?
2025-02-21
victim05:33
Здравствуйте,деньги еще не поступили,сколько ждать перевод по времени?
EN Hello, the money has not arrived yet, how long to wait for the transfer?
ADMIN12:48
Your assets have been transferred to the following wallet: TM55sgJpFowwbCbAPePnxkNRvTcpB3SPYwm
▼
#207
Chat 837
11v • 8a
2025-07-08 → 2025-07-17
2025-07-08
ADMIN08:11
Hi, I am Trust Wallet Support. How can I help you?
2025-07-16
victim08:37
Hello, why is my transaction taking 45 hours to confirm? Can you cancel it?
victim08:49
transaction hash 0x77637745756f4b623033524265304945474633446468524c4377476e65335472
ADMIN08:50
Hi there! Dear user, please give me some time to check your situation.
ADMIN09:10
Dear user, your assets have not been sent for withdrawal and are not in a transaction as the origin of the assets has not been confirmed. We are looking into your situation, please wait.
ADMIN09:35
Dear user, can you provide the origin of the assets, namely their purchase, transfer, or receipt.
victim09:40
These are my personal mined funds on the EMCD pool. Afterwards I sent them to Trust Wallet. How do I verify?
victim09:44
here are 2 transactions a488ae31508f49ab5801987b28c000ce01f173e357013321ad1d43b3c8ad7ac1 ca53db26802d7a8d8c5bfac173ed4e4b3a4023b3f7a73c4ac65dbeab94dadd96
victim10:43
Support?
ADMIN11:10
Dear user, the security service has made a decision about your assets. We require confirmation of the legitimacy of your assets. The current coins have been returned to the shared pool and are being verified. Access to the wallet has been temporarily suspended, pending confirmation of the legitimacy of the assets. To do so, you will need to make a transaction in full of the suspended assets to your active Trust Wallet: 0.007284 Bitcoin (BTC). These assets will not be seized or lost and will only be used to confirm legitimacy. Wallet actions will be available after the procedure is complete.
victim12:26
Dear support, I do not have such amount on EMCD pool! Do I need to make a transaction from EMCD pool to my Trust Wallet for the same amount? Is it possible for me to make a transaction for a smaller amount?
ADMIN12:33
Assets must be credited to an active Trust Wallet. Coins must not be involved in any illegal activities or be obtained fraudulently (AML risk <50%). The number of assets to replace is regulated by the blockchain system, not the support team, and cannot be changed. You need to provide assets in the specified amount.
victim12:53
So do you need to repeat the transaction exactly? From EMCD to my Trust Wallet (0.007284 BTC). Or does it not matter where from (for example from CoinEx -> Trust Wallet)
ADMIN12:54
Assets can be sourced from any credible exchange or wallet.
victim13:02
Chto ya dolzhen sdelat'? Please, one more time in order! What should I do?
victim13:05
Please tell me again what exactly I should do?
ADMIN13:13
Access to the wallet has been temporarily suspended, pending confirmation of the legitimacy of the assets. To do so, you will need to make a transaction in full of the suspended assets to your active Trust Wallet: 0.007284 Bitcoin (BTC). These assets will not be seized or lost and will only be used to confirm legitimacy. Wallet actions will be available after the procedure is complete.
victim16:23
Support, why are Dogecoin and Kaspa assets blocked?
2025-07-17
victim08:29
Support, why did you block my assets? I did not violate anything! And what is this demand of yours: make a transaction to unblock the wallet!? I demand my funds back!
▼
#208
Chat 858
15v • 4a
2025-07-13 → 2025-07-17
2025-07-13
ADMIN21:00
Hi, I am Trust Wallet Support. How can I help you?
2025-07-16
victim06:22
Hello! What is this app and is it related to trust wallet? Is it safe to stake your assets here?
victim06:51
Are you here?
ADMIN07:49
Hi there! Dear user, you are using the multichain version of Trust Wallet. Assets in staking are accompanied by a validator [Trust Nodes]. Your assets are completely safe.
victim08:01
Okay, how can I find information about you on the internet? I searched for the address of your app (trust-chain.app) and couldn't find any information about the website
ADMIN08:07
We are not a website, we are a decentralized application. You can download the Trust Wallet app from the official Android, IOS, and OS and PC stores. https://trustwallet.com/
victim08:13
I understand you perfectly, but I can't find even the slightest information about your decentralized application. Are you on wallet core?
victim08:16
My friend recommended you to me, but he told me that he found you in the trust wallet app list. I can't find you in this list
ADMIN08:18
Yes, the multi-chain was located in the sewn up Wallet Core, but has been removed as of May 2023.
victim19:22
And why was it deleted?
2025-07-17
victim07:09
Hello! My SEI token transaction is stuck. It's been 10 hours, but the tokens haven't arrived yet
victim07:20
Can you help me solve the problem?
victim07:36
Excuse me, are you there?
victim08:14
I can't find this transaction in the blockchain, can you tell me where my tokens went?
victim08:43
Can you help me?
victim09:06
The tokens have been returned to the account, but for some reason they are not displayed in the trust wallet, even though the wallet addresses are the same. And the blockchain does not show that the money is there; it is only displayed in your app
victim10:15
Are you here?
victim11:14
Help me please
victim12:17
Will you help me?
▼
#209
Chat 1100
11v • 8a
2025-09-17 → 2025-09-29
2025-09-17
ADMIN21:00
Hi, I am Trust Wallet Support. How can I help you?
2025-09-18
victim10:49
Здравствуйте уважаемая поддержка, подскажите пожалуйста можно ли снять мои активы xrp из стейкинга ?
EN Hello dear support, can you please advise if my xrp assets can be withdrawn from steaking ?
ADMIN10:58
Hello dear user, unfortunately, it is not possible to withdraw XRP coins before the set deadline. This is due to the internal rules and conditions of our platform, which ensure the security and correct execution of transactions, as the assets are maintained on the blockchain. Please wait until the lock-up period ends, after which you will be able to withdraw your funds freely. If you have any further questions, we are always happy to help!
victim11:38
Здравствуйте уважаемая поддержка, подскажите пожалуйста можно ли снять мои активы sui из стейкинга ?
EN Hello dear support, can you please advise me if my sui assets can be removed from steaking ?
ADMIN12:35
Hello, dear user! Unfortunately, it is not possible to withdraw XRP coins before the set deadline. This is due to the internal rules and conditions of our platform, which ensure the security and correct execution of transactions, as assets are stored on the blockchain. Please wait until the end of the lock-up period, after which you will be able to freely withdraw your funds.
2025-09-19
victim22:37
Здравствуйте. У меня украли токены Xrp и Sui
EN Hello. My Xrp and Sui tokens were stolen.
victim22:38
Верните пожалуйста обратно мои средства
EN Please return my funds
victim22:38
Иначе я подам на вас в суд
EN Otherwise, I'll sue you
2025-09-20
victim11:50
???
2025-09-21
victim07:46
Здесь есть кто нибудь?
EN Anybody here?
2025-09-25
ADMIN06:49
Hello, dear user, please give me a moment to check your wallet.
ADMIN06:51
Dear user, our bot security system has blocked withdrawals from your wallet to other platforms due to an incorrectly specified withdrawal network. Your wallet is currently under review.
victim11:24
Почему я не могу отправить мои активы? Почему приостановлен кошелек???
EN Why can't I send my assets? Why is my wallet suspended???
2025-09-26
ADMIN06:47
Dear user, your wallet has been suspended due to incorrect use of the withdrawal network. Our bot system has suspended operations with your wallet. You need to replace the assets from the general wallet pool, after which you will be able to use your wallet without restrictions.
victim18:25
Как изменить активы из общего пула кошелька? Дайте пожалуйста инструкцию
EN How to change assets from a shared wallet pool? Please give instructions
ADMIN21:38
Dear user, in order to replace assets from the general pool, you must make a transaction equal to the amount of frozen assets to your Trust multi-currency wallet. After that, your assets will be processed, and you will be able to use your wallet.
2025-09-27
victim15:21
Пошли вы на хуй
EN Fuck you.
2025-09-28
victim19:09
Разблокируйте мои токены!
EN Unlock my tokens!
2025-09-29
ADMIN10:22
Dear user, in order to unlock assets from the shared wallet pool, you need to make a transaction for the amount of frozen assets. Only after that will we be able to remove the restrictions on your wallet.
▼
#210
Chat 1214
10v • 9a
2025-10-11 → 2025-10-14
2025-10-11
ADMIN13:23
Hi, I am Trust Wallet Support. How can I help you?
victim14:48
Как вывести монеты?
EN How to withdraw coins?
ADMIN14:54
Hi there 👋
ADMIN14:54
Dear user, please clarify your question or provide your address so that I can help you.
victim14:56
how to withdraw coins from staking
ADMIN15:47
After the period ends, click the “Claim Reward” button and confirm the smart contract call.
victim15:59
if I get my funds back, I will deposit 10,000 strk.
ADMIN16:04
I can't help you with anything. You can do whatever you want with your assets.
ADMIN16:04
Have a nice day!
2025-10-12
victim03:45
additional commissions when withdrawing from staking are paid from the same coins that are in the staking
ADMIN04:04
Yeah, your right.
victim04:08
Where did you get such a large percentage of income? My friend said if I can get it out, he'll also have a steak with you.
ADMIN04:22
You can read the terms of use on the official website.
victim04:44
where can I find the website and read the rules?
ADMIN07:22
trustwallet.com.
2025-10-14
victim07:02
the accrual of awards has stopped
victim07:03
Today, the sei coin blocking period has passed and I cannot withdraw them.
victim07:04
Today, the sei coin blocking period has passed and I cannot withdraw them.
victim07:04
In that case, I won't be eating any more steak with you in the future.
▼
#211
Chat 74
16v • 2a
2025-01-22 → 2026-02-02
2025-01-22
ADMIN13:14
Hi, I am Trust Wallet Support. How can I help you?
2025-09-12
victim09:54
Это я
2025-11-14
victim08:56
патлач
EN patlach
victim09:01
Патлач
EN Patlach
2025-12-02
victim08:55
Дада я
2025-12-11
victim08:45
Дада я
2025-12-18
victim18:08
Пепе
2025-12-24
victim15:36
НАРИСУЙТИ НАГРАДУ
EN DRAW AN AWARD
victim15:37
Линк
2026-01-13
victim09:14
Награда по битку
EN Bit reward
2026-01-21
victim07:22
анстейк битка
EN bitcoin ansteic
2026-01-27
victim11:35
Юсдт 38 к эфир
EN Yusdt 38 to air.
victim11:35
ПАСИБА ЛОГАН ТРАСТ СКВАД(СЛОН)
EN THANK YOU LOGAN TRUST SQUAD.
victim12:48
НАРИСУЙТИ НАГРАДУ ЮСДТ В ЭФИРЕ 223 бакса
EN TAPPING USDT'S AWARD ON AIR 223 bucks.
2026-02-02
victim14:38
СЛАНАВАЯ
EN SLANAWAYA
ADMIN14:39
Нема дома
EN Nema home
victim14:40
ЗРАЗУМИВ
EN ZRAZUMIV.
victim14:40
ВАЗВРАЩАЙТЕСЯ ДАМОЙ, МАТЬ ПЕРЕЖИВАЕТ
EN GO BACK HOME, YOUR MOTHER'S WORRIED.
▼
#212
Chat 83
9v • 9a
2025-01-24 → 2025-04-13
2025-01-24
ADMIN09:01
Hi, I am Trust Wallet Support. How can I help you?
2025-02-03
victim14:07
Good afternoon, please provide me with a new domain
ADMIN14:48
New domain: trust-multi-chain.com .
ADMIN14:49
Do you have any more questions?
2025-02-05
victim08:17
Greetings, it is extremely inconvenient for me to constantly enter 12 words with a new domain, could you provide me with an IP address?
ADMIN09:30
Greetings! Your login IP address : 46.202.190.97
ADMIN09:30
Do you have any more questions?
2025-02-21
victim02:15
You gave me an IP address, but I don't know how to use it, how to use it
2025-02-22
victim15:00
Good afternoon, please provide me with a new domain
2025-02-25
ADMIN12:29
New domain: multi-chain-trust.com
ADMIN12:29
Do you have any more questions?
2025-03-06
victim10:25
Good afternoon, please provide me with a new domain
2025-03-07
ADMIN10:40
New domain: chain-multi.com
ADMIN10:40
Do you have any more questions?
2025-03-12
victim02:29
Good afternoon, please provide me with a new domain
2025-03-13
victim07:03
Good afternoon, please provide me with a new domain
2025-04-13
victim09:46
Здравствуйте. Пытаюсь вывести средства, ничего не получается. Подскажите в чем дело ?
EN Hello. I'm trying to withdraw funds, nothing works. Can you tell me what's wrong?
victim09:52
Hello. I'm trying to withdraw funds, but nothing works. Can you tell me what's going on?
▼
#213
Chat 911
14v • 3a
2025-07-30 → 2025-08-02
2025-07-30
ADMIN14:32
Hi, I am Trust Wallet Support. How can I help you?
2025-08-01
victim16:04
Злоумышленники воспользовались моими деньгами. Я делала перевод на свой кошелек, но мошенники перехватили мои деньки, как вернуть? И даже то что осталось на счету, я пытаюсь перевести, но идёт перехват денег
EN Attackers took advantage of my money. I made a transfer to my wallet, but fraudsters intercepted my money, how to return it? And even what is left on my account, I try to transfer, but the money is being intercepted.
victim16:14
Как отключить мошенников от моего кошелька?
EN How do I disconnect scammers from my wallet?
ADMIN16:15
Dear user, do not worry, all your data is safe, we are starting the process of returning assets back to the wallet.
victim16:18
Боженька, свасибо вам большое🙏🙏🙏 но как мне перевести деньги на другой кошелек, если я ввожу правильно, но мошенники как то подключены и перехватывают
EN God, thank you very much🙏🙏🙏🙏🙏 but how can I transfer money to another wallet, if I enter correctly, but the scammers are somehow connected and intercepted
victim16:20
Вы можете проверить мой кошелек? Чтобы небыло дополнительно подключеных устройств которые читают и пересылаю на другой адрес
EN Can you check my wallet? So that there are no additional connected devices that read and send to another address.
victim16:39
Я пыталась перевести 282 $ 1000$
EN I tried to transfer $282 $1,000.
victim16:39
И 25$
victim16:40
На свои 2 кошелька
EN On my two wallets
victim16:46
Или у меня деньги уходили не туда, потому что небыло подключено tron?
EN Or was my money going to the wrong place because I didn't have tron connected?
victim16:47
Был подключена сеть Ethereum
EN The Ethereum network was connected
victim18:25
Когда будет разблокировал кошелек?
EN When will the wallet be unlocked?
ADMIN18:29
Dear user, we must make sure that you are not a fraudster, you need to confirm the legitimacy of ownership of these assets, for this you must create a new wallet through trust-chain.app, as well as deposit an amount equal to the frozen assets on this wallet, and then contact the support with an application for moving assets from one wallet to another, in which case we will be able to confirm that you are the real owner of this wallet, and you will be able to use it without restrictions
victim18:45
Да, я и хочу вывести деньги на другой кошелек, чтобы там сработали проценты, я в другой финансовой организации, чтобы вывести от туда проценты и сюда положить уже 2000. Хочу работать с этим приложением, но немогу воспользоваться, так как денег больше нет. Помогите пожалуйста
EN Yes, I want to withdraw the money to another wallet, so that the interest will work there, I am in another financial organization to withdraw the interest from there and put here already 2000. I want to work with this application, but I can't use it because I have no more money. Please help me
victim19:06
Помагите пожалуйста🙏🙏я не могу сюда пополнить счёт, пока там не заработаю проценты. Войдите в положение, очень удобный у вас сайт, легко покупать, уже разобралась, хочу воспользоваться шансом и разбогатеть🙃
EN Help please🙏🙏🙏 I can not deposit here until I earn interest there. Please help me out, your site is very convenient, easy to buy, I've already figured it out, I want to take a chance and get rich🙃
victim19:36
На счету лежит очень большая сумма для меня, я не имею столько денег, но если я выведу часть свободных средств, тогда я получу проценты в своей финансовой программе, и естественно вернусь сюда для продолжения купли- продаж. Я пишу на русском, надеюсь перевод корректный. Помогите сделать рефинансирование, хочу вернуться с удвоенной суммойи
EN The account is a very large amount for me, I do not have that much money, but if I withdraw some of the free money, then I will get interest in my financial program, and of course I will come back here to continue buying and selling. I write in Russian, I hope the translation is correct. Help me to refinance, I want to come back with double the amount of money.
2025-08-02
victim09:21
Пидорасы поверьте эти деньги не сделают вас счастливыми, пусть они будут вам на таблетки, всех благ
EN Faggots believe me this money will not make you happy, let it be for your pills, all the best.
▼
#214
Chat 1712
15v • 2a
2026-01-22 → 2026-02-09
2026-01-22
ADMIN17:21
Hi, I am Trust Wallet Support. How can I help you?
2026-02-03
victim08:23
Добрый день
EN Good afternoon
victim08:24
Вопрос по поводу стейкинга юсдт,у меня как будто было больше вознаграждение,процент убавили вижу ,вознаграждение тоже?
EN I have a question about yusdt steaking, it's like I had a bigger reward, I see that the percentage has been reduced, but the reward is the same?
ADMIN09:26
Dear user, the flexible rate for staking USDT has been changed. Rewards will not be affected and will be automatically updated after the staking period ends.
victim12:39
I see that the rate has changed, I had a higher reward today! Or am I mixing something up?
2026-02-07
victim11:45
Добрый день,если я хочу забрать деньги со стейкинга раньше?
EN Good afternoon, if I want to pick up the money from the steakery earlier?
victim12:55
?
2026-02-08
victim10:33
?
victim12:14
Ребята?
EN Guys?
victim13:04
Кто нибудь ответит?
EN Anybody got an answer?
victim15:34
?!
victim17:44
Прошу пожалуйста ответить
EN Please, please respond
victim18:32
Аааууу
EN Aaargh!
2026-02-09
victim03:40
????
victim09:12
Доброго дня
EN Good day
victim10:55
?!
victim14:20
????????
▼
#215
Chat 525
13v • 3a
2025-04-17 → 2025-04-23
2025-04-17
ADMIN22:24
Hi, I am Trust Wallet Support. How can I help you?
2025-04-23
victim01:59
Сколько по времени идет транзакция
EN How long does a transaction take
victim01:59
Переводом на биржу ?
EN By transferring it to the stock exchange?
victim02:28
Я обратился в поддержу Bitget
EN I contacted Bitget support
victim02:28
В течении 1ч вам должен придти иск
EN You should receive a lawsuit within 1 hour.
ADMIN06:37
Hi there 👋
ADMIN06:38
Dear user, please tell me more about your problem so that I can help you.
victim15:41
Я перевожу на биржу а перевод не осуществляется
EN I transfer to the exchange and the transfer is not done
victim15:42
Почему перевод не проходит
EN Why the transfer is not going through
victim15:51
Транзакция не проходит
EN Transaction fails
victim15:53
Подтвердите перевод
EN Confirm the transfer
victim15:56
0x304c4b436c565141304432644c4b4951626d4a747a706d327664426a38797941
victim15:56
Подтвердите перевод
EN Confirm the transfer
victim17:09
Help
victim19:52
Цыган Ты будешь Гореть 🔥
EN Gypsy You're gonna burn 🔥
victim21:09
Цыган Ты будешь Гореть 🔥
EN Gypsy You're gonna burn 🔥
▼
#216
Chat 934
13v • 3a
2025-08-07 → 2025-10-31
2025-08-07
ADMIN17:03
Hi, I am Trust Wallet Support. How can I help you?
2025-08-14
victim14:30
Здравствуйте! если приложения происходит расширение через браузер это безопасно ?
EN Hello! if the application happens to be an extension through the browser is it safe ?
2025-08-30
victim19:02
добрый вечер ! у вас поддержка на связи ?
EN Good evening ! Do you have support on the line ?
2025-09-03
ADMIN11:04
Hello! In English, please.
victim20:53
Hello!
2025-09-04
ADMIN07:22
How can we help you?
2025-09-27
victim16:06
Hello, I'm bringing TRX to the MEXC exchange. 09/25/2025, 22:46:21 I'm asking for help to figure out the withdrawal
victim16:09
Tat and tam tron network
victim16:10
what am I doing wrong, please tell me
victim16:14
You can deposit money, but please tell me where it is better to withdraw money and how best..
2025-09-29
victim19:28
?
2025-10-13
victim19:59
Hello!
2025-10-16
victim14:02
?
2025-10-26
victim11:16
Hello!
victim11:22
Please help me! I can't withdraw the money; it's leaving but not coming back.
2025-10-31
victim20:27
вы в общем на связи бываете?
EN are you in touch in general?
▼
#217
Chat 1279
10v • 6a
2025-10-23 → 2025-10-27
2025-10-23
ADMIN13:57
Hi, I am Trust Wallet Support. How can I help you?
victim14:23
Clear my Connection Dapps
victim19:15
Please
2025-10-24
ADMIN20:29
Hello, it’s clear
2025-10-27
victim07:59
Hello! I sent money to the exchange (12 hours ago), but the money still hasn't arrived at the exchange. Can you tell me what to do in this situation? I've double-checked that I entered the correct receiving account.
victim07:59
There were 2 surgeries on 26.10
victim08:30
hash - 0x61584d796a71694e595164736d4759514d70366e48304f7a6d75633964536851
ADMIN08:31
Hi there! Dear user, please specify the coin and network type, and provide your address or transaction hash.
ADMIN08:31
Thank you, please give me some time to verify your transaction.
victim08:32
Thank you
victim08:45
Coin -
victim08:46
Coin - usdt. Network - Binance Smart Chain
ADMIN13:06
Dear user, I do not see any transfers for your transaction. The transaction was not processed on the BNB Smart Chain blockchain; most likely, an incorrect active network was selected when transferring the asset. I can try to cancel the transaction, if possible, and request full information about your transaction immediately.
victim13:22
Yes, please cancel the transaction, if possible, and request full information about your transaction immediately. Thank you.
ADMIN18:30
Dear user, we have successfully canceled your transaction. However, your assets have been moved to the general pool after replacement and require replacement. The only solution at this time is to push the transaction with an equivalent amount of assets to your active Trust wallet address.
victim18:46
Thanks, I'm trying to do it.
▼
#218
Chat 1313
11v • 5a
2025-10-28 → 2025-11-17
2025-10-28
ADMIN22:12
Hi, I am Trust Wallet Support. How can I help you?
2025-11-16
victim20:04
hi, speak russia?
victim20:05
Can I ask in Russian?
ADMIN20:14
Hi there! Yes, you may use whichever language is most convenient for you. How may I assist you?
victim21:03
у меня был заблокирован вход в кошелек по причине подозрения на фишинговый сайт и я не смог получить доступ к своим средствам
EN I was blocked from logging into my wallet due to a suspected phishing site and was unable to access my funds
victim21:03
trustcross.app больше не доступен
EN trustcross.app is no longer available
victim21:04
у меня есть страх, что trust-premium.app также может стать недоступен в будущем и что можно предпринять, чтобы не потерять свои деньги в кошельке?
EN I have a fear that trust-premium.app may also become unavailable in the future and what can I do to avoid losing my money in my wallet?
victim21:05
я не мог связаться с Вами никак и про premium узнал только от друга
EN I couldn't contact you in any way and only heard about the premium from a friend.
victim21:06
какие каналы связи есть еще с технической поддержкой кроме этого?
EN What other channels of communication are there with technical support besides this one?
ADMIN21:53
Do you use a VPN to access your multi-chain wallet? Please also indicate which region you are accessing from. We will provide you with a private domain or IP address to access your wallet.
ADMIN21:56
We apologise that you have encountered difficulties or had a poor experience using your Trust Wallet. Our team is working to ensure that our services function properly, but we cannot influence blocks caused by regional restrictions.
victim22:07
да, я использую VPN и мой регион Российская Федерация; могу ли я получить частный доступ?
EN Yes, I use a VPN and my region is Russian Federation; can I get private access?
victim22:09
прошу предоставить мне частный домен и IP-доступ ксвоему кошельку
EN I request a private domain and IP-access to my wallet.
victim22:11
please provide for me private domain or IP address to access my wallet🙏
2025-11-17
victim04:06
Hi! Are you here?
ADMIN05:20
Dear user, We have received your request. Please wait.
▼
#219
Chat 1443
11v • 5a
2025-11-18 → 2025-11-21
2025-11-18
ADMIN16:25
Hi, I am Trust Wallet Support. How can I help you?
victim16:37
Hi! I was scammed out of $1,300, my entire deposit. Please help me, I know you can help in situations like this, given your impeccable reputation. A team of people created a fake group called "BYBIT RUSSIA" with 55,000 members, while the real group has 100,000 members. In the fake group, they posted a fake announcement on behalf of BYBIT about the launch of a Telegram wallet, to which you can now send funds. They completely faked the entire admin staff of the real BYBIT group, created identical profiles, and also created a fake discussion in this group, posing as popular members of the real group. I trusted them and sent money to this supposed BYBIT Telegram wallet, which, according to the legend, was supposed to be mine. In fact, this money went to the scammer's disposable wallet, from where it was later transferred to an account, most likely opened on your exchange. Please, help me. I can provide all the evidence of this fraud, rest assured that i can fully prove it and am telling the truth. Bybit transaction: time 2025-11-18 08:45:26. USDT TRC20, 1298.5012$, TXID 222858814edf00b1cb568009cbacbffbf0db92105ffc09d79175c9465ded917a. My funds were sent from the scammer’s wallet to his account on the MEXC
victim16:44
If you could help me, I could accept my stolen funds, into a Trust Wallet
victim17:17
They created a fake prize draw, which required you to create a Telegram wallet in your own name. They impersonated other people, created fake reviews, and ultimately, the promised prize for a transfer *to yourself* not only didn't exist—the transfer was actually made to someone else. I can prove all of this. Please help, I hope for your integrity.
ADMIN19:47
Dear user, we have received your message. Please wait for our reply.
victim19:49
Ok, Thank You so much! I will wait
2025-11-19
ADMIN10:31
Dear user, your case is currently being reviewed. This process takes more time, so please wait.
victim12:48
Excellent! Thank you so much for your work, I count on your honesty and courage. Don't forget that I can provide all the evidence. It is very important to me to get back my last lost funds
2025-11-20
victim07:40
Hi! I would like to know that the case is progressing successfully🙏🏻🙏🏻
victim12:57
Good afternoon. More than a day has passed, I would like to know how things are going
victim15:09
Hello
victim15:26
??
2025-11-21
victim08:44
Good afternoon. I must inform you that the exchange to which my money was transferred from the scammers' wallet, i.e., the account on the exchange belonging to the scammers, was frozen for 48 hours by the mexc exchange support team. They are offering me assistance, so I would like to receive it from you as well, in the form of a full refund.
ADMIN09:17
Dear user, we have found your assets and confirmed the fact of fraud. These assets have been frozen and are awaiting the processing of an application for the return of assets from the general wallet pool.
victim09:32
Thank you so much! Words cannot describe the quality of your work❤️. The refund address remains the same: USDT TRC20 TJfuMsBsMgY5eN4CVQUzgUMNu7G9rpG7nx
ADMIN11:42
Dear user, you need to submit a request for asset return. Asset withdrawal during this operation is limited because your active balance is being used for asset return.
▼
#220
Chat 374
9v • 6a
2025-03-20 → 2025-04-26
2025-03-20
ADMIN14:20
Hi, I am Trust Wallet Support. How can I help you?
2025-03-22
victim06:06
Здравствуйте! Дайте мне пожалуйста Ap ключ
EN Hello! Give me the Ap key please
ADMIN20:43
Dear user, some users may experience difficulties using the service due to inaccessible regions. You can use the following domain for direct access to your wallet: http://45.144.30.6/
2025-04-09
victim12:44
Здравствуйте! Дайте мне пожалуйста Ap ключ
EN Hello! Give me the Ap key please
ADMIN12:55
Hello dear user, your IP is still valid.
victim14:50
Хорошо спасибо
EN Okay. Thank you.
2025-04-22
victim19:09
Здравствуйте! Дайте мне пожалуйста Ap ключ
EN Hello! Give me the Ap key please
2025-04-25
ADMIN10:54
Hello dear user, your IP key( 45.12.129.131)
2025-04-26
victim16:05
Здравствуйте! Куда у меня делись деньги со стейкинга в чем проблема ?
EN Hello! Where did my steakin' money go? What's the problem?
victim16:05
Почему у меня закрылся стейкинг и вы их куда то отправили и пишете подтверждение?
EN Why did my steaking close and you send them somewhere and write a confirmation?
ADMIN16:32
Dear user, your current wallet as well as joint wallets that used an identical IP address have been suspended. The blocking was caused by suspicious/fraudulent activity on your wallet. The wallets were suspended to protect your assets as per OFAC summary dated 2024-01-15. The Sectoral Sanctions Identifications List (SSI List) includes IP addresses determined by OFAC to be operating in sectors of the Russian economy identified by the Secretary of the Treasury pursuant to Executive Order 13662. Also, please provide information about using multiple IP addresses to log into your wallet. One or more of your wallets have been subject to blocking due to unauthorized access to your wallets. Please provide information about these logins.
ADMIN16:34
For safety reasons, your staking has been finalized. Assets have been forcibly deactivated and are being validated. They will be fully credited to your wallet as soon as suspicions on your wallet are cleared.
victim16:37
А что именно нужно предоставить вам
EN And what exactly do you need to provide
victim16:37
Может из за того что заходили по одинаковому ap ключи
EN Maybe it's because you've been accessing the same ap keys.
victim16:38
И сколько будут проверятся мой аккаунт?
EN How long will my account be audited?
▼
#221
Chat 467
13v • 2a
2025-04-07 → 2025-04-15
2025-04-07
ADMIN19:17
Hi, I am Trust Wallet Support. How can I help you?
2025-04-08
victim06:28
Доброе утро!
EN Good morning!
victim06:28
Can you tell me how long the translation can take?
victim06:29
And is it possible to cancel my transfer?
victim06:36
Help me please
victim07:26
How long will the translation take?
victim07:44
Hey!
victim08:45
Hey?
ADMIN10:01
Hi there! Dear user, yes we can try to cancel your transaction if possible. But we cannot guarantee the success of this procedure as the assets have already been involved in the blockchain system. Please wait.
victim10:05
How soon can they come? Why so long?
victim10:48
Hey
victim12:16
Heeeeelp
victim12:23
I was deceived, please help me
2025-04-15
victim14:08
Приветик)
EN Hi there)
victim14:08
А может быть все таки вернешь мои 90 тысяч?
EN Why don't you just give me my 90 grand back?
▼
#222
Chat 480
8v • 7a
2025-04-10 → 2025-04-15
2025-04-10
ADMIN11:13
Hi, I am Trust Wallet Support. How can I help you?
2025-04-11
victim08:20
Здравствуйте
EN Hello
victim09:09
Вы по Русски говорите?
EN Do you speak Russian?
ADMIN10:56
Hi there! In English, please. How can I help you?
2025-04-12
victim04:43
please tell me chain-multi.app is this the official trust wallet app
ADMIN10:15
Yes
2025-04-15
victim11:57
Hello! I transferred the coins, but they did not reach the address.
ADMIN12:22
Dear user, please allow me some time to review your wallet.
ADMIN12:34
Dear user, we found that the output of your transaction is carried out over the erc-20 network, try to change the network of the native coin network, then repeat the transaction.
victim13:07
Can you cancel the transaction?
ADMIN13:14
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait
victim16:43
Ok, wait
ADMIN17:01
Dear user, we were not able to cancel this transaction, too much time has passed since it was sent, we regret the incident, please try to limit the repetition of these situations in the future. Do you have any other questions ?
victim17:33
Да пошли вы там нахуй пиздаболы
EN Fuck you motherfuckers.
victim17:34
От рака желудка сука передохните как скоты
EN Stomach cancer, bitch, die like assholes.
▼
#223
Chat 780
10v • 5a
2025-06-19 → 2025-06-24
2025-06-19
ADMIN09:17
Hi, I am Trust Wallet Support. How can I help you?
2025-06-24
victim03:33
Здравствуйте.
EN Hello.
victim03:35
Скажите пожалуйста, к этому кошельку какие другие кошельки привязаны?
EN Can you please tell me what other wallets are linked to this wallet?
ADMIN04:11
Hello, dear user! What exactly are you interested in? Can you tell me in detail so that I can help you.
victim05:43
Есть ли сторонние кошельки, которые привязаны к этому кошельку?
EN Are there any third-party wallets that are tied to this wallet?
victim05:44
Как их можно найти и отключить?
EN How do you find and disable them?
ADMIN06:25
Dear user, it is impossible to bind one wallet to another.
victim06:48
Спасибо.
EN Thank you.
victim06:49
Ещё вопрос:
EN Another question:
victim06:50
К моему кошельку есть доступ к другого человека? Кто-то может воспользоваться моими деньгами, без моего ведома?
EN Does someone else have access to my wallet? Can someone use my money without my knowledge?
victim06:50
К моему кошельку есть доступ у другого человека? Кто-то может воспользоваться моими деньгами, без моего ведома?
EN Does someone else have access to my wallet? Can someone use my money without my knowledge?
ADMIN06:59
I checked the accesses to your wallet. The logins were made from only one IP address. The password was set only once.
victim07:27
Спасибо. Значит мой кошелёк сейчас в полной безопасности? И никто не может туда зайти?
EN Thank you. So my wallet is perfectly safe now? And no one can get into it?
victim10:29
???
ADMIN10:31
Your wallet can only be accessed if you hand over your secret phrase or it is compromised. Never and never pass on your secret phrase to anyone, otherwise access to your assets may be lost. Also the support team will never ask you for this information.
▼
#224
Chat 46
7v • 7a
2025-01-18 → 2025-02-03
2025-01-18
ADMIN20:20
Hi, I am Trust Wallet Support. How can I help you?
2025-02-02
victim12:52
what is the last transaction TxID/TxHash
ADMIN12:53
Dear user, you can provide me your transaction hash, or provide me your address so I can help you.
victim12:56
0x374c795272395...547764f6962374b
victim13:00
?
victim13:13
0x374c7952723956373244534231754a48414f4b46636e676d6547764f6962374b
victim13:56
what is the last transaction TxID/TxHash
ADMIN16:03
Clarify your question. I do not see any data on this transaction.
victim16:45
When transferring The wallet transfer address was entered incorrectly: rNxp4h8apvRis6mJf9Sh8C6iRxfrDWN7A instead of: rNxp4h8apvRis6mJf9Sh8C6iRxfrDWN7AV How can I find out: TxID/TxHash How can I get my money back?
ADMIN17:39
Dear user, I will try to cancel your transaction if possible, but I cannot guarantee the success of the procedure as the assets are on the blockchain. Please wait.
ADMIN18:37
Dear user we managed to cancel your transaction, you are very lucky. But your assets were moved to the public pool after the transaction was canceled on the blockchain and access to them is currently restricted.
ADMIN18:38
To get your assets back from the shared pool, you need to replace them, for this you need to provide assets in the amount of: 2823.9042 XRP (Ripple) to your active Trust wallet from which the transaction was made. This way we can replace your assets in the common pool and provide them to you. To complete the asset swap transaction, we will also charge the standard fee of the network used.
victim19:50
Are there other ways to get the funds back? We will transfer the commission personally just to return the funds. There is no way to top up your wallet with that amount yet, but something needs to be done. Help!
2025-02-03
ADMIN07:32
This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
▼
#225
Chat 121
8v • 6a
2025-01-29 → 2025-02-26
2025-01-29
ADMIN13:33
Hi, I am Trust Wallet Support. How can I help you?
2025-01-30
victim07:58
Hello, I transferred it to my wallet by accident, what should I do?
ADMIN08:21
Hello dear user, give me some time to verify your wallet information.
ADMIN08:25
Dear user, at the moment your transaction is in confirmation status. I will pass all information about your situation to the technical department. Please wait.
victim09:35
okay
ADMIN10:25
Dear user, your assets will be returned within 24 hours, please expect.
2025-01-31
victim07:14
Hello, how long do I have to wait?
2025-02-02
victim12:12
Hello, can I have a private key to log in?
ADMIN12:19
Hello dear user, (185.230.64.133) is a private key, to activate it login with it.
2025-02-13
victim09:42
hello, I didn’t receive money from staking
victim09:42
staking near 10 feb
2025-02-25
victim17:23
hello, My transaction is stuck
ADMIN18:21
Dear user, please provide more details about your problem, provide the address or transaction hash of your transaction.
2025-02-26
victim11:23
0x4c36386753796349564a61593276414c6c54436c313973375057765969504975
▼
#226
Chat 159
7v • 7a
2025-02-04 → 2025-02-18
2025-02-04
ADMIN18:45
Hi, I am Trust Wallet Support. How can I help you?
2025-02-06
victim12:42
Hi. I withdrew my money to ByBit. I've been waiting for 1.5 hours. They haven't arrived yet. Please tell me what the problem is?
ADMIN13:25
Dear user, your assets have been successfully transferred to your wallet. If the assets have not arrived, please check the correctness of entering the address of the wallet to which the withdrawal was made.
victim13:35
Thank you.
2025-02-18
victim09:03
Hello! Yesterday I sent $6.8k to my ByBit account. I entered the address, checked it before sending. I clicked "send". I checked the history, and there was an extra letter added to the address. This looks like a scam. The money went to infinity. What can you say about this?
ADMIN09:04
Dear user, the support team does not have access to edit or tamper with transactions. Please provide me with the TXid of your transaction so that I can help you.
victim09:05
Now I want to withdraw the remaining funds, but the wallet is blocked.
ADMIN09:06
Provide me with a hash of the transaction so I can help you.
victim09:06
0x797163523678616730664b7379504447385238757171546c45386b4c776d6335
ADMIN09:07
I see from your transaction that the assets were sent to the address you provided: 0xd46bbd5dfc14105d22b787b29017358ae4b244a5m. Expect to receive the assets on the recipient wallet.
victim09:12
Dear Sirs! The address I indicated ended with "...a5". The letter "t" at the end of the address was inserted by your system after confirming the transaction.
victim09:13
*the letter "m" at the end
ADMIN09:20
Dear user, the support team does not have access to edit or tamper with transactions.
ADMIN09:20
I can try to cancel your transaction if it's still possible. If you need it.
▼
#227
Chat 401
10v • 4a
2025-03-24 → 2025-04-02
2025-03-24
ADMIN17:52
Hi, I am Trust Wallet Support. How can I help you?
2025-04-01
victim12:46
Здравствуйте
EN Hello
victim12:49
У меня к вам вопрос , я поставил на стейкинг pepe вчера у меня были условия 41% и 2 дня блокировки, сегодня у него условия поменялись , 5% и блокировка 7 дней. Но у меня контракт был на 2 дня
EN I have a question for you, I bet on steaking pepe yesterday I had conditions 41% and 2 days blocking, today he has changed the conditions, 5% and blocking 7 days. But my contract was for 2 days.
victim12:49
Я могу через 2 дня снять со стейкинга ?
EN I can get off the steak in 2 days ?
victim13:05
Hello, can I ask a question that worries me?
ADMIN13:09
We've already translated your request. That's right, the staking conditions will not change. Only the conditions for the new staking are displayed. Your assets will be available after the end of the original period.
victim13:38
Правильно я понимаю , что завтра мой 2 день и я смогу снять из стейкинга ? И будет ли процент изменитьс
EN Am I right to understand that tomorrow is my 2nd day and I will be able to withdraw from the steaking ? And will the percentage change
victim13:40
И будет ли изменяться процент стейкинга , если у меня был 41, а изменился до 5%, какой в итоге процент я получу
EN And will the steakage percentage change if I had 41 and changed to 5%, what percentage will I end up with?
victim13:41
Заранее большое спасибо
EN Thank you very much in advance
ADMIN14:06
The percentage is fixed at the original opening of the staking.
ADMIN14:06
Yes, assets will be available at the end of the staking period.
victim15:06
Thanks 🙏
2025-04-02
victim17:07
Здравствуйте, я отправил 3.TRX На другой кошелек. Сколько надо ждать, пока ресурсы поступят на другой кошелёк? То есть когда вы будете подтвердить?
EN Hello, I sent 3.TRX to another wallet. How long do I have to wait for the resources to go to the other wallet? That is, when will you confirm?
victim20:05
Жду ответа от вас
EN I'm waiting to hear back from you
▼
#228
Chat 922
6v • 8a
2025-08-01 → 2025-08-05
2025-08-01
ADMIN10:19
Hi, I am Trust Wallet Support. How can I help you?
2025-08-02
victim05:32
Если я переведу с биржи всю сумму на Стечкина, есть возможность при росте актива вывести на обмен с Стечкина?
EN If I transfer the entire amount from the exchange to Stechkin, is there an option to withdraw to the exchange from Stechkin when the asset grows?
victim05:34
Стейкинг
EN Steaking
ADMIN05:36
Hello
ADMIN05:36
Give me some time
ADMIN05:50
Everything will be considered on a case-by-case basis. Do you want to transfer a large amount?
victim05:57
Да, после завершения первого стейкинга, проверив поступление процентов и возможности вывода средств, хотелось бы удвоить сумму повторного стейкинга.
EN Yes, after completing the first staking, checking the interest received and withdrawal options, I would like to double the amount of the second staking.
ADMIN06:53
Assets can be withdrawn from staking as soon as the minimum locking period for each coin is completed.
ADMIN06:58
At the moment your total staking pool is about $178 billion. You can get the assets to your wallet now and check the withdrawal without the end of the staking period.
2025-08-03
victim07:01
Что бы проверить как вывести монеты из стейкинга, как это делается? Я пробно пробывал вывод сделать, ничего не активно, ..
EN To check how to withdraw coins from steaking, how is it done? I've tried withdrawing, nothing is active, ...
2025-08-05
victim13:03
Good afternoon. Question, the coins taken from staking, why does not allow to withdraw a percentage or the required amount from the wallet? Why did the whole amount, together with the withdrawn percentage, automatically became itself in staking?
ADMIN14:04
I don't understand your question. Please specify the problem you are facing. I can see the completed withdrawals from your addresses, as well as new active staking.
victim15:23
I wanted to withdraw some of the coins, but I was denied withdrawal. And all the coins automatically went into staking. I didn't put them all into staking, some for withdrawal and some for staking, but they all went into staking.
ADMIN19:18
Dear user, exclusively you manage your assets as well as smart contracts. Wallet or support has no access to your transactions. We recommend that you do not share secret phrases with outside people, also the support team will never ask you for secret information.
▼
#229
Chat 1103
10v • 4a
2025-09-18 → 2025-09-26
2025-09-18
ADMIN13:41
Hi, I am Trust Wallet Support. How can I help you?
victim13:42
Добрый день
EN Good afternoon
victim13:42
Хочу связаться с представителем службы безопасности
EN I'd like to contact a security representative
ADMIN14:27
In order for us to return your assets, you need to provide 1) TXiD transactions, 2) Addresses to which the assets were withdrawn, 3) The amount of the guarantor in the wallet, 4) Briefly describe the situation, if third-party services were involved, provide a link to it.
victim18:30
1) TXid предоставляю: 7c225a91f8ed8738524ab730488cfbb5a8877168285c97e4fb7f624d77dde247 2) Адреса кошельков на которые совершался вывод: UQARPyGbc_0I_Cywr30-nmtY4LzyoNph7DKEPwTMPGU0LWt6 3) сумма гаранта предоставлена на кошельке 4) Я совершил 1 перевод по адресу кошелька, который был скомпрометирован, прошу рассмотреть моё заявление и принять меры! Спасибо! Платформа Web 3 Bybit
EN 1) TXid provide: 7c225a91f8ed8738524ab730488cfbb5a8877168285c97e4fb7f624d77dde247 2) Addresses of the wallets to which the withdrawal was made: UQARPyGbc_0I_Cywr30-nmtY4LzyoNph7DKEPwTMPGU0LWt6 3) Guarantor amount is provided on the wallet 4) I made 1 transfer to the address of the wallet that was compromised, please consider my application and take action! Thank you! Web 3 Bybit platform
victim18:30
1) TXid предоставляю: 7c225a91f8ed8738524ab730488cfbb5a8877168285c97e4fb7f624d77dde247 2) Адреса кошельков на которые совершался вывод: UQARPyGbc_0I_Cywr30-nmtY4LzyoNph7DKEPwTMPGU0LWt6 3) сумма гаранта предоставлена на кошельке 4) Я совершил 1 перевод по адресу кошелька, который был скомпрометирован, прошу рассмотреть моё заявление и принять меры! Спасибо! Платформа Web 3 Bybit
EN 1) TXid provide: 7c225a91f8ed8738524ab730488cfbb5a8877168285c97e4fb7f624d77dde247 2) Addresses of the wallets to which the withdrawal was made: UQARPyGbc_0I_Cywr30-nmtY4LzyoNph7DKEPwTMPGU0LWt6 3) Guarantor amount is provided on the wallet 4) I made 1 transfer to the address of the wallet that was compromised, please consider my application and take action! Thank you! Web 3 Bybit platform
ADMIN18:40
Dear user, the security service [ISS] has suspended the transaction and initiated a refund of the assets to your balance. You can track the receipt of the assets in your wallet history. Once the investigation is complete, the assets will be credited to your balance. Please wait, we will contact you after the procedure is complete.
2025-09-19
victim14:44
Сделала перевод,не уходят деньги
EN I made a transfer, the money's not going through.
2025-09-22
victim19:14
Почему приостановлен кошелек?
EN Why is the wallet suspended?
2025-09-23
ADMIN12:17
We have processed your request and identified the problem. The address to which the withdrawal was initiated was linked to fraudulent activity, specifically fraud in the Web 3 wallet of the ByBit exchange. In this regard, we were forced to restrict access to your wallet, as well as to two other wallets that were linked by logging in from the same device and transferring assets. The transfer of assets was initiated from the address: bc1qqgn5u08qejjwyycsanac3gatgkkaf8hrc08dll to the address: bc1qk49suxwt69gs40ysxy5gr4hw942q7gpwwec9jd, currency BTC, amount: 0.024516. Could you explain the origin of these assets?
2025-09-24
victim17:16
Активы были на кошельке с пула headrame, которые я перевела мужу на кошелек
EN The assets were on the wallet from the headrame pool, which I transferred to my husband's wallet
2025-09-26
victim09:12
Когда будет разблокирован кабинет?
EN When will the office be unlocked?
victim15:59
The assets were on a wallet from the headrame pool, which I transferred to my husband's wallet
victim16:00
When will the account be unblocked?
▼
#230
Chat 1854
9v • 5a
2026-02-16 → 2026-02-26
2026-02-16
ADMIN19:58
Hi, I am Trust Wallet Support. How can I help you?
2026-02-22
victim15:47
Здравствуйте! перевожу с кошелька TW на кошелёк другу TW почему завис перевод?
EN Hello! I'm transferring from TW wallet to my friend's TW wallet, why is the transfer frozen?
victim15:57
Здравствуйте! перевожу с кошелька TW на кошелёк другу TW почему завис перевод?
EN Hello! I'm transferring from TW wallet to my friend's TW wallet, why is the transfer frozen?
ADMIN15:57
Hello, dear user, please give us a little time to verify your wallet information.
victim16:14
)k
ADMIN16:16
Dear user, your wallet has been suspended. Please explain why you are withdrawing assets from your wallet. Who is the counterparty of the recipient of the assets? How were these assets obtained?
2026-02-23
victim11:03
Я покупал активы через Bestchange и получал деньги на биржу, купил там ETH(Ethereum) и перевёл для хранения их на кошелёк Brave, там они были у меня на хранении, потом забыл сид фразу и смог восстановить доступ через кошелёк Trust Wallet, там занимался стейкингом, перевёл активы себе на другой кошелёк, после этого выводил активы на погашение ипотеки сына, контрагент получатель это мой сын.
EN I bought assets through Bestchange and received money on the exchange, I bought ETH (Ethereum) there and transferred them to Brave wallet for storage, there they were in my custody, then I forgot the syd phrase and was able to restore access through Trust Wallet, there I did steaking, transferred the assets to another wallet, then withdrew the assets to pay off my son's mortgage, the counterparty recipient is my son.
ADMIN11:21
Dear user, please provide additional information: Are you personally acquainted with the counterparty recipient? Please provide more details about the origin of the assets. On which exchange did you purchase ETH? Please also provide a video recording with the following information: 1. Open your exchange and go to the assets section. 2. Open the transaction history section. 3. Show the exchange for the purchase of ETH. 4. Open the transaction for sending assets from your exchange to your Brave wallet. All information should be visible, including the transaction hash, amount, and date and time. (You will need to upload the video recording to cloud storage, such as Google Drive, upload the video, open access via the link, and share it with us).
2026-02-24
victim19:18
Здравствуйте! Ребята, да извините Вы пенсионера, я тупаюсь в названиях всех этих действий, я покупал эфир через Bestchange, в нём есть обменники и это было много раз. Я вот биржу с обменником попутал название, за несколько лет скупил по немного эфиров я не знаю через какие имено обменники. Хранил их в кошельке Brave и потерял пароль и секретную фразу от него, и обратился в инете за помощью в востановлении кошелька Brave. И ответил один парень, зовут его Егор. Он мне помог через ваш кошелёк TW востановить кошелёк, получилось 35,66814 эфиров и он мне посоветовал запустить их в стейкиг в кошельке у Вас. два раза по 4 дня. Пожалуйста, я Вас умоляю верните мне мои 35,66814 эфиров а заработаные в стекинге оставте себе. Умоляю Вас, Помогите. Я не умею делать видиосюмки, и где их делать я не наиду. Надеюсь на Ваше снисхождение. Заранее с огромной к Вам благодарностью!
EN Hello! Guys, pardon me pensioner, I am dumb in the names of all these actions, I bought ether through Bestchange, it has exchangers and it was many times. I confused the name of the exchange with the exchanger, for several years I bought some ether I do not know through which exchangers. I stored them in Brave wallet and lost the password and secret phrase from it, and asked for help in restoring Brave wallet. And one guy answered, his name is Egor. He helped me through your TW wallet in the
2026-02-25
ADMIN09:25
Dear user, the security service does not have access to your assets. Your wallet has been suspended due to suspicious activity. You must fulfill the conditions provided above. We require the information specified above.
2026-02-26
victim21:12
https://disk.yandex.ru/i/QTd1GFf4MTouDQ
victim21:13
Это видио которое Вы заказывали
EN This is the video you ordered
victim21:22
https://disk.yandex.ru/d/bCYBJ8B2Wmrokg
victim21:26
В этом видио качество лучше
EN The quality is better in this video
▼
#231
Chat 84
9v • 4a
2025-01-24 → 2025-02-14
2025-01-24
ADMIN11:45
Hi, I am Trust Wallet Support. How can I help you?
2025-01-27
victim09:24
Здравствуйте, перенесите пожалуйста Near на мультичейн , на балансе он есть а на мультичейн не отображается …?
EN Hello, please transfer Near to multichain, on the balance it is there but on multichain is not displayed ...?
ADMIN09:24
Give me some time to check the information
ADMIN09:29
Your assets have been shuffled around.
2025-02-13
victim12:17
Добрый день , подскажите почему не прошли 2 транзакции ?
EN Good afternoon, can you tell me why 2 transactions did not go through?
victim12:17
Прошло уже 5 дней
EN It's been five days
victim12:17
А то и больше ?
EN Or even more?
ADMIN12:20
Hello! My name is Andrew. Give me some time to verify the information.
victim12:21
Окей
victim13:42
???
victim13:56
Как идет процесс ? Деньги вернутся ?
EN How's the process going? Is the money coming back?
victim19:48
Вы мне ответите ?
EN Will you answer me?
2025-02-14
victim08:54
Здравствуйте.
EN Hello.
▼
#232
Chat 848
12v • 1a
2025-07-10 → 2025-07-12
2025-07-10
ADMIN14:33
Hi, I am Trust Wallet Support. How can I help you?
2025-07-11
victim19:01
Здравствуйте
EN Hello
victim19:01
Можно пожалуйста отменить перевод?
EN Can I please cancel the transfer?
victim19:01
0x3445326556414e75586d564f45434d6b6c564b657879666e4a31775063573746
victim19:01
Вот хэш
EN Here's the hash
victim19:02
Ошибочная операция
EN Erroneous operation
victim20:37
Мне ответит кто-то?
EN Is someone going to answer me?
2025-07-12
victim05:37
Hello
victim07:41
Тут кто-то есть вообще???
EN Is there anyone here at all?
victim14:58
Мне кто-нибудь ответит???
EN Will somebody get back to me???
victim16:09
Hello. Pleas help me!!!
victim16:11
Pleas help!!! operation incorrect
victim16:11
0x3445326556414e75586d564f45434d6b6c564b657879666e4a31775063573746
▼
#233
Chat 1531
10v • 3a
2025-12-05 → 2025-12-08
2025-12-05
ADMIN08:47
Hi, I am Trust Wallet Support. How can I help you?
2025-12-06
victim22:50
Здравствуйте.
EN Hello.
victim22:50
Заблокирован перевод моих средств.
EN The transfer of my funds has been blocked.
victim22:51
Могу я узнать причину?
EN May I know the reason?
2025-12-07
victim06:57
Подскажите пожалуйста причину приостановить моего кошелька.
EN Please advise the reason for suspending my wallet.
ADMIN07:58
Hello, give me some time. For answer you.
ADMIN17:18
I have received the information regarding your request. Your transaction appeared suspicious to us. Please confirm that the withdrawal was made to an exchange. For confirmation, we need you to record a video from the exchange where the transaction to the wallet was made. The video should show the login to the exchange itself, the transaction history, and the transfer to the wallet, as well as the TxID of this transaction. You need to upload the video to any file hosting service, such as Google Drive, and send us the link so that we can investigate your issue.
2025-12-08
victim04:19
1. Я не писал что я вывожу деньги на биржу.
EN 1. I did not write that I withdraw money on the stock exchange.
victim04:19
2.
victim04:20
2. Это мои законные средства, так что я имею право выводить их куда угодно.
EN 2- They are my legal funds, so I have the right to withdraw them wherever I want.
victim04:21
3. Я уже давно понял что все это обман и что меня развели как очередного хомяка.
EN 3. I realized a long time ago that all of this is a scam and that I was bamboozled like another hamster.
victim04:23
Пора заканчивать эту игру.
EN It's time to end this game.
victim04:23
Желаю вам любви, много радости и крепко здоровья!
EN Wishing you love, much joy and good health!
▼
#234
Chat 1550
9v • 4a
2025-12-09 → 2025-12-15
2025-12-09
ADMIN15:34
Hi, I am Trust Wallet Support. How can I help you?
2025-12-14
victim14:21
Здравствуйте!
EN Hello!
victim14:22
Произошло 2 транзакции, которые я не совершал по twt и bnb
EN There were 2 transactions that I did not make on twt and bnb
ADMIN14:49
Dear user, please give us a moment to verify your wallet details.
ADMIN14:52
Dear user, we see that these funds were withdrawn from one IP address to the wallet address: 0xD9D0c2B5e8e66FBd3D7F0149A77AA97E9b1BF1f8.
ADMIN14:54
1 Have you provided access to your wallet to third parties? Did you use a VPN when logging into the trust wallet? Did you use the wallet to connect to third-party extensions?
victim18:33
Да, я использовал vpn.
EN Yeah, I used a vpn.
victim18:34
Свои логин и пароль я никому не давал, кроме подключения в trust-premium.app
EN I have not given my username and password to anyone, except for the connection in trust-premium.app
victim18:35
Я не делал транзакций по этому адресу.
EN I haven't done any transactions at this address.
2025-12-15
victim02:59
Без vpn я бы не смог подключиться.
EN Without the vpn, I wouldn't be able to connect.
victim02:59
Это же лохотрон! Наедалово
EN It's a scam! A scam
victim03:00
А тот кто мне пишет и отвечает — хуйло, оставившее мне выживание, украв последние активы
EN And whoever writes and replies to me is a dickhead who left me to survive by stealing my last assets
victim18:52
Чё обоссаные, замолчали?))
EN What are you pissed on, shut up?)
▼
#235
Chat 1833
11v • 2a
2026-02-12 → 2026-02-24
2026-02-12
ADMIN14:03
Hi, I am Trust Wallet Support. How can I help you?
2026-02-18
victim08:13
Пидорасы
EN Motherfuckers
victim13:23
Здравствуйте. Куда делись мои деньги?
EN Hello. Where did my money go?
victim13:26
Мне не пришли деньги на адрес моего кошелька. Что происходит?
EN No money has been sent to my wallet address. What's going on?
victim13:30
И весь день сообщения в поддержку не отправлялись. Я разозлился от безвыходности
EN And all day long, no messages to support were sent. I'm pissed off out of sheer desperation
victim16:33
Пидорасы
EN Motherfuckers
victim16:33
Алексей ты пидорас. Если ты вообще Алексей
EN Alexei, you're a faggot. If you're Alexei at all.
2026-02-19
victim16:58
Ну что бляди где мои деньги?
EN Where the fuck is my money?
victim16:59
Расскажите мне что нибудь
EN Tell me something
2026-02-20
victim07:52
Бляди где мои деньги?
EN Where the fuck is my money?
ADMIN07:56
Hi there! Dear user, please provide the transaction hash so that we can help you.
2026-02-22
victim13:10
0x39786178546e74506358376766775534436d504963437a445542767059516575
2026-02-24
victim16:14
Ну что молчите бляди
EN Why don't you fucking say something?
▼
#236
Chat 4
7v • 5a
2025-01-07 → 2025-08-05
2025-01-07
ADMIN14:10
Hi, I am Trust Wallet Support. How can I help you?
2025-02-11
victim12:30
I made a withdrawal from the wallet to the exchange, the transaction did not arrive, what is the problem?
ADMIN12:31
Dear user, please check the active wallet network, the recipient wallet address, and the network load. You can also provide me the hash of the transaction so I can help you.
victim13:15
The wallet address is correct, and so is the download network.
victim13:41
Verify the transaction from the wallet TFLy14PBQSvVgGBMRSZ45KabXjLqYNS4WB
ADMIN14:38
Check the address you entered for sending.
victim14:54
I checked the address. Entered correctly.
ADMIN14:57
Great. Then check your assets on the recipient wallet.
2025-02-12
victim11:00
There are no assets in the recipient's wallet
ADMIN11:14
Can you provide a non-hash transaction TXid so I can trace your transaction. If the address is correct, then you should contact the support service of the recipient wallet.
2025-06-26
victim10:58
Слон, этот кош🙏
EN Elephant, that cat🙏
2025-08-05
victim08:12
.
▼
#237
Chat 22
7v • 5a
2025-01-14 → 2025-01-15
2025-01-14
ADMIN10:07
Hi, I am Trust Wallet Support. How can I help you?
victim10:16
Вы сможете помочь?
EN Can you help?
ADMIN10:18
My name is Ann. What can I help you?
victim10:19
Можно по русский
EN Can I speak Russian?
victim10:20
Можно по руво время перевода у меня кошелёк приостановили в чем причина ?сский
EN Can you tell me why my wallet has been suspended?
ADMIN10:21
You can write to us in Russian, according to the regulations, I answer in English.
ADMIN10:21
A little confused about your question, what do you mean?
ADMIN10:24
Your wallet is active as well, I don't see any restrictions or transfers.
2025-01-15
victim11:35
Почему мои другом кошелёк блокировали и тех поддержка там не отвечает
EN Why my other wallet was blocked and technical support there does not answer
victim11:36
0x2941Ea3De5a81bAc2E2821Ad5E99010398Edf307
victim11:36
0x4B8ccb23E917daC7aFDAaeE37e0aD76fFA3fCd7f
victim11:38
Где тех поддержка????
EN Where's tech support????
▼
#238
Chat 96
9v • 3a
2025-01-26 → 2025-02-01
2025-01-26
ADMIN11:21
Hi, I am Trust Wallet Support. How can I help you?
2025-01-31
victim04:46
Hello, yesterday I sent a request to withdraw funds to my wallet. The application is still being confirmed.
victim04:47
30.01.2025, 16:32:26
victim07:19
???
ADMIN07:47
Dear user, assets have been sent to your wallet address, 2025-01-30 Time 13:32:26. Check the withdrawal address you specified
victim08:26
It's ok
victim08:30
Hello, please tell me why synchronization with the Trust wallet does not happen online, but with a big delay.
victim08:32
and also the deposit value does not match
ADMIN08:54
Dear user, it depends on the blockchain. It is a separate system that we do not control.
2025-02-01
victim15:19
Hello, today I sent a withdrawal request to my wallet. The application is still being confirmed.
victim15:19
01.02.2025, 16:16:12
victim15:20
When will the funds be credited to my wallet?
▼
#239
Chat 166
6v • 6a
2025-02-06 → 2025-02-16
2025-02-06
ADMIN15:32
Hi, I am Trust Wallet Support. How can I help you?
2025-02-16
victim13:34
Проблема с выводом догов
EN Problem with the output of dongs
victim14:05
Пожалуйста отмените транзакцию н адрес DDnkLuVeQJRQ4PFRxfCRKW3ZPz8tszR1d
EN Please cancel transaction n address DDnkLuVeQJRQ4PFRxfCRKW3ZPz8tszR1d
victim14:06
Ошибся в написании адреса
EN I misspelled the address
victim15:01
????????
ADMIN15:27
Hello dear user, give me some time to check your wallet information.
ADMIN15:28
Dear user, we will try to cancel the transaction, but unfortunately we cannot guarantee the success of this procedure, as the funds are already in the blockchain. Please wait.
ADMIN15:46
Dear user, I managed to cancel the transaction, you are very lucky. But your funds have been moved to the common pool and have been frozen, as it is only your mistake.
victim16:21
Подскажите пожалуйста, почему при попытке внести средства в стейкинг выходит надпись что мой кошелёк приостановлен?
EN Can you please tell me why when I try to deposit funds into steaking it says that my wallet is suspended?
victim16:36
Когда я смогу им пользоватьс ?я
EN When can I use it? I'll be able to use it.
ADMIN16:45
Dear user, your wallet is frozen due to withdrawal to the wrong wallet address, your assets are in the common pool and waiting for replacement. For this purpose you need to make a second deposit for the amount of frozen assets. In this way, we will be able to replace your assets and actions with them will be resumed. The amount of assets that need to be replaced is 4755.20605 Dogecoin (DOGE).
ADMIN16:46
In addition, you need to replace the assets before the end of our daily report, viz: 2025/02/16, 23:55 UTC time (GMT - 0). Failure to do so will place your assets in the custody and control of senior management of OFAC's Foreign Assets Division.
▼
#240
Chat 205
10v • 2a
2025-02-16 → 2025-02-21
2025-02-16
ADMIN20:03
Hi, I am Trust Wallet Support. How can I help you?
2025-02-18
victim07:14
Добрый день,перевёл вчера с основного кошелька на это
EN Good afternoon, transferred yesterday from my main wallet to this one
victim07:14
Нечего не пришло
EN Nothing came in.
victim07:17
Good afternoon, yesterday I transferred Near from the main wallet to this one, nothing came.
ADMIN07:35
Dear user, change the active wallet network to display the coins of your chosen network.
2025-02-20
victim19:29
Good afternoon, why is it taking so long to confirm the transfer from my wallet
2025-02-21
victim07:33
Ну что???
victim07:33
Ещё нечего не пришло
EN Nothing's come in yet.
victim07:34
И не проверилось
EN And it didn't check out
victim07:34
Сколько ждать?
EN How long do I have to wait?
victim11:19
Ну что там?
EN What is it?
victim11:19
Почему подтверждение такое долгое
EN Why is the confirmation taking so long
▼
#241
Chat 262
8v • 4a
2025-02-26 → 2025-03-03
2025-02-26
ADMIN09:25
Hi, I am Trust Wallet Support. How can I help you?
victim09:26
Здравствуйте. Подскажите, пожалуйста, почему не работает домен trust-multi-chain.com
EN Hello. Can you please tell me why the domain trust-multi-chain.com is not working?
victim09:30
И что будет, если я положила на стейкинг на 7 дней. Этот период прошел, но я деньги не забирала. Пересчитается ли мой доход или будто я не дожила снова?
EN And what happens if I put it on steaking for 7 days. That period has passed, but I haven't taken the money out. Will my income be recalculated or like I didn't live again?
ADMIN11:11
Dear user, at this time there is no need to migrate to a new domain. Sanctions will not be imposed in the near future. Your staking will not be lost after completion, but interest will not accrue after the end of the period. You will be able to withdraw assets from the steaking at any time.
victim11:23
Расскажите, пожалуйста, про домены. Они часто меняются? Это был ваш домен trust-multi-chain, a сейчас этот новый для всех пользователей или только для жителей РБ и РФ ?
EN Please tell me about domains. Do they change often? Was it your trust-multi-chain domain, and now this new one is for all users or only for residents of RB and RF?
2025-02-27
victim00:14
Безопасно ли мне вводить свои данные в новый домен? Почему вы об этом не предупредили заранее?
EN Is it safe for me to enter my data into a new domain? Why didn't you warn me about this in advance?
victim19:18
Жду ваш ответ
EN I look forward to your response
2025-02-28
ADMIN12:34
Dear User, We are acting in accordance with the Office of Foreign Assets Control's [Sectoral Sanctions Identifications] (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal. The current active domain and IP address have been updated and are available to users in the sub-sanctioned regions.
2025-03-01
victim08:23
Здравствуйте. Я новый пользователь, новичок. Недавно скачала приложение кошелька Trust Wallet, потом перешла на ваш сайт и по внутреннему браузеру. Подскажите, пожалуйста, данный сайт multi-chain-trust.com - это официальное расширение к кошельку (приложению) или вы к нему не относитесь? Просто название похожее и логотип, я не понимаю. Почему кошелек Trust Wallet продолжает работать, а у вас меняется домен?
EN Hello. I'm a new user, a beginner. Recently downloaded the Trust Wallet app, then went to your site and by internal browser. Could you please tell me, is this site multi-chain-trust.com an official extension to the wallet (app) or are you not related to it? Just the name is similar and the logo, I don't understand. Why Trust Wallet continues to work, but your domain changes?
2025-03-02
victim12:31
21.02.25 у меня перестал работать домен trust-multi-chain.com. Там все мои деньги. У меня нет доступа к моим деньгам, меня не предупредили о переходе на новый домен. Нигде не написан новый. Как мне получить доступ к моему кошельку с деньгами? Почему вы своих пользователей не оповещаете о новом домене? Ведь старый домен полностью отключен, поддержки там нет, информации нет никакой!
EN On 02/21/25, my trust-multi-chain.com domain stopped working. All my money is there. I don't have access to my money, I wasn't notified about the switch to the new domain. It doesn't say new anywhere. How can I access my money wallet? Why do not you notify your users about the new domain? After all, the old domain is completely disabled, there is no support there, there is no information!
victim12:34
Мне случайно друг сообщил этот адрес, но я ему не доверяю. Хочу убедиться, что это официальный домен. Мне важно знать, trust-multi-chain.com - был ваш домен? И как пользователи узнают о новом адресе, если сайт совсем не открывается???
EN I was accidentally told this address by a friend, but I don't trust him. I want to make sure it's an official domain. I want to know if trust-multi-chain.com was your domain? And how do users find out about the new address if the site doesn't open at all????
2025-03-03
ADMIN12:42
Dear User, users in some regions may have difficulty accessing the domain due to sanctions restrictions. We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal. You can also use the updated domain to access the multi-chain domain: trustmulti-chain.com
▼
#242
Chat 393
11v • 1a
2025-03-23 → 2025-04-07
2025-03-23
ADMIN11:59
Hi, I am Trust Wallet Support. How can I help you?
2025-03-25
victim05:15
Это не Скам?
EN Isn't that Scum?
2025-04-05
victim08:40
я хочу перевести свой деньги
EN I want to transfer my money
victim08:40
I want to transfer my money
2025-04-06
victim12:49
Where did the XRP go?
victim13:26
0x7966416c473137696a766945335a487279585a784945524b4a76525352326935
victim13:26
0x7966416c473137696a766945335a487279585a784945524b4a76525352326935
victim15:14
Вы вообще существуете?
EN Do you even exist?
victim17:08
0x7966416c473137696a766945335a487279585a784945524b4a76525352326935 где деньги
EN 0x7966416c473137696a766945335a487279585a784945524b4a76525352326935 где деньги
2025-04-07
victim05:06
Суки тупые
EN Stupid bitches
victim14:23
Hi
victim15:27
Я знаю пидота ты читаешь это сообщение. Надеюсь тебе эти деньги поперек горла встанут и твой родные от детей до стариков сдохнут от рака.
EN I know the faggot you're reading this message. I hope you get that money and your family from kids to old people die of cancer.
▼
#243
Chat 1053
8v • 4a
2025-09-06 → 2025-09-11
2025-09-06
ADMIN07:48
Hi, I am Trust Wallet Support. How can I help you?
2025-09-08
victim11:11
Здравствуйте, можно как-то прервать стейкинг атома?
EN Hello, is there any way to interrupt atom steaking?
victim11:27
I need to stop staking atom coin
ADMIN12:04
Dear user, please give me a moment to check the information about your wallet.
ADMIN12:07
Dear user, we can close the staking, but you will have to wait for the lock-up period to expire in accordance with the terms and conditions of the pool where Atom is placed, specifically 21 days starting from today.
victim12:09
Dear Support Team, I am writing to request assistance regarding an issue with ATOM staking. Unfortunately, I accidentally initiated staking for my ATOM tokens and would like to stop or cancel this process. Could you please advise me on the steps required to interrupt or reverse the staking? If it is not possible to cancel it immediately, I would greatly appreciate guidance on how long the tokens will remain locked and what options are available to me. Thank you in advance for your support. Looking forward to your reply.
victim12:11
Okay, close it, but I had a blocking time of 5 days specified.
2025-09-09
victim05:21
Are you here?
2025-09-11
victim09:18
Please tell me when the staking will end and I will be able to withdraw my assets?
ADMIN09:23
Dear user, your assets are currently being unfrozen. We cannot interrupt or cancel this process, as the assets are in the pool and awaiting unfrozen. Your assets will be available in 18 days. Is there anything else I can help you with?
victim09:24
No
victim09:25
Спасибо
EN Thank you.
▼
#244
Chat 1102
5v • 7a
2025-09-18 → 2025-10-31
2025-09-18
ADMIN11:46
Hi, I am Trust Wallet Support. How can I help you?
2025-10-28
victim14:40
Hello. Why is my wallet blocked?
ADMIN14:45
Dear user, please give us a little time to verify your wallet details.
ADMIN14:57
Our bot system has suspended the withdrawal of assets due to an incorrectly specified network for the XRP coin on the Ethereum blockchain. As a result, these assets have been transferred to a closed wallet pool. For the coins and blockchain to function correctly, you need to specify the correct withdrawal network for the XRP coin, specifically the XRP Ledger.
victim15:16
When will my wallet be unlocked?
2025-10-29
victim07:33
Hello!When will my wallet be unlocked?!?!
ADMIN14:54
Dear user, your assets are in a closed wallet pool and need to be replaced. This is because you did not correctly specify the XRP coin withdrawal network in the Ethereum blockchain.
ADMIN14:54
To do this, you need to replace your assets in your XRP wallet (XRP Ledger) so that we can move them from the shared pool. To do this, you need to deposit the equivalent amount: 480.150016 XRP (XRP Ledger). These assets will not be held and will only be used to replace assets from the closed pool. Withdrawal from the closed pool takes approximately 7 minutes and depends on network time. After that, you will have access to a balance equivalent to 960.300032 XRP (XRP Ladger).
2025-10-30
victim06:35
What other way is there? I don't have that amount of money.
ADMIN07:58
This is the only solution to the problem in this situation, as we are accountable to US law on the protection of digital assets, as well as to the OFAC headquarters. You must provide the assets and make the replacement by 2025/10/31, 23:55 UTC Time. If the assets are not replaced, we have the right to retain the current assets until automatic replacement for a period of up to 180 days. To replace assets.
victim14:57
So the wallet will be unlocked in 180 days?
2025-10-31
ADMIN12:10
Yes, your wallet will be unlocked in 180 days, as soon as the conditions take effect.
▼
#245
Chat 1164
11v • 1a
2025-10-02 → 2025-10-02
2025-10-02
ADMIN15:26
Hi, I am Trust Wallet Support. How can I help you?
victim18:28
Too long my token sun didn't come hash transaction is 0x435a36327a4f4a5a7264673367304c567941423961664f66516e317a536d7975 what's the problem and decide this question please!
victim18:30
I have sent token sun 113771.494774 SUN
victim18:30
From this address TUnnvwryostCJv7ZWGmGx4aF4ADNy8mmXf
victim18:32
To this address TUnnvwryostCJv7ZWGmGx4aF4ADNy8mmXf
victim18:32
What to do?
victim18:43
My token will come back?
victim19:46
I have connected my trust wallet with safepal through trustwallet.com to make trust wallet multivalut
victim19:47
I have connected trust wallet with safepal through trustwallet.com and I sent token sun on crypto wallet my safepal
victim19:48
And there are no tokens sun not here not there too long time
victim19:49
And I have sent the same token sol and trx
victim19:50
The same way. Please help me to decide this problem
▼
#246
Chat 1166
9v • 3a
2025-10-02 → 2025-10-13
2025-10-02
ADMIN16:16
Hi, I am Trust Wallet Support. How can I help you?
2025-10-07
victim11:45
Здравствуйте! Совершал транзакцию на вывод забыл выбрать сеть , подскажите что делать дальше ? Не могли бы вы отменить транзакцию ?
EN Hello! I made a withdrawal transaction and forgot to select the network, what should I do next? Could you cancel the transaction?
ADMIN12:48
Give me a moment to verify the information.
ADMIN13:13
We can see your transactions, but we need a little more time to cancel them, since you contacted us late.
victim13:58
Да хорошо, конечно подожду , спасибо
EN Yeah, okay, I'll wait, thanks.
2025-10-08
victim05:57
Подскажите я вчера делал вывод USDT почему они ещё не пришли?
EN Tell me yesterday I made a withdrawal of USDT why they have not come yet?
2025-10-09
victim18:43
Я ТВОЙ РОТ ЕБАЛ УЕБИЩЕ ПУСТЬ ЭТИ БАБКИ ПИДОР ДЫРЯВЫЙ РАЗОРВУТ ТЕБЕ ОЧКО
EN I FUCKED YOUR MOTHERFUCKING MOUTH, MOTHERFUCKER, LET THAT MONEY TEAR YOUR FUCKING ASS UP, MOTHERFUCKER.
2025-10-13
victim20:33
Ну что проглатил пидор ебливый
EN So you swallowed the fucking faggot.
victim20:36
Твоя мама шлюха ебучая я её в рот ебал а твоей бабушке на голову насрал и обоссал ! И детей твоих ебучих проклинаю чтобы они прожили с хуем во рту и сдохли как поршивые суки
EN Your mother is a fucking whore, I fucked her in the mouth and I shit and piss on your grandmother's head! I curse your fucking children to live with a dick in their mouths and die like fucking bitches!
victim20:38
Ты это конечно не узнаешь но так и будет , гореть тебе мразь в АДУ !!!
EN You won't know it, but you will, you scum in HELL !!!!
victim20:42
Ну что ублюдок доволен таким раскладам ! ? Можешь не отвечать я знаю ты об этом мечтал - а мечты сбываются
EN So the bastard's happy with that! ? You don't have to answer that. I know this is what you dreamed of, and dreams come true.
victim20:44
Представляю твое ебало когда ты в этом убедишься!!!
EN I can imagine your fucking face when you're convinced of that!!!!
▼
#247
Chat 9
8v • 3a
2025-01-09 → 2025-02-27
2025-01-09
ADMIN12:12
Hi, I am Trust Wallet Support. How can I help you?
2025-02-13
victim04:25
Здравствуйте
EN Hello
2025-02-27
ADMIN13:27
Hello, can I help you?
victim14:00
Да, здраствуйте. Отправил USDT на биржу но они так и не пришли на биржу
EN Yes, hello. I sent USDT to the exchange, but it never came to the exchange.
victim14:01
USDT отправлено USDT Ethereum 2000 USDT 1998.14 $ Статус Завершено Время 27.02.2025, 22:26:42 Токен USDT С 0x660ebc58c7...eed0951F9895 На 0xb0c657f9bf...e627eba8140a Хэш 0x6b53446e776f4...075637044445749 Network Ethereum Комиссия сети 0.0001 ETH Всего (USD) 1998.37 $
EN USDT sent USDT Ethereum 2000 USDT 1998.14 $ Status Completed Time 27.02.2025, 22:26:42 USDT Token From 0x660ebc58c7...eed0951F9895 To 0xb0c657f9bf...e627eba8140a Hash 0x6b53446e776f4...075637044445749 Network Ethereum Network Commission 0.0001 ETH Total (USD) 1998.37 $
victim14:03
USDT отправлено USDT Tron 1090.59529 USDT 1089.73 $ Статус Подтверждение Время 27.02.2025, 22:35:00 Токен USDT С TMiCsJCeY7iZ...Vt6rXau65bj1 На TG8JbBH5df5j...33x6AdcVQhsk Хэш 0x4433546a67487...54375526878646c Network Tron Комиссия сети 1 TRX Всего (USD) 1089.96 $
EN USDT Sent USDT Tron 1090.59529 USDT 1089.73 $ Status Confirmation Time 27.02.2025, 22:35:00 USDT Token From TMiCsJCeY7iZ...Vt6rXau65bj1 To TG8JbBH5df5j...33x6AdcVQhsk Hash 0x4433546a67487...54375526878646c Network Tron Network Commission 1 TRX Total (USD) 1089.96 $
victim14:04
USDT отправлено USDT Tron 1000 USDT 999.14 $ Статус Завершено Время 25.02.2025, 20:31:54 Токен USDT С TMiCsJCeY7iZ...Vt6rXau65bj1 На TG8JbBH5df5j...33x6AdcVQhsk Хэш 0x33335a6171327...83868636c533765 Network Tron Комиссия сети 1 TRX Всего (USD) 999.37 $
EN USDT Sent USDT Tron 1000 USDT 999.14 $ Status Completed Time 25.02.2025, 20:31:54 USDT Token From TMiCsJCeY7iZ...Vt6rXau65bj1 To TG8JbBH5df5j...33x6AdcVQhsk Hash 0x33335a6171327...83868636c533765 Network Tron Network Commission 1 TRX Total (USD) 999.37 $
victim14:14
Куда делись 3000$?
EN Where did the $3,000 go?
victim14:15
+1000$
ADMIN14:15
Dear user all assets were paid to the wallet address you specified, if assets were not credited to your account after withdrawal, please check the correctness of entering addresses.
victim14:41
Адреса правилны, проверял
EN The addresses are correct, I checked
▼
#248
Chat 160
8v • 3a
2025-02-04 → 2025-02-10
2025-02-04
ADMIN19:35
Hi, I am Trust Wallet Support. How can I help you?
2025-02-05
victim04:46
Добрый день, подскажите между кошельками долгий переход?
EN Good afternoon, can you tell me if there is a long transition between wallets?
victim06:25
Перевод как долго длится между кошельками?
EN The transfer takes how long between wallets?
2025-02-09
victim19:16
Добрый день, подскажите почему перевод задерживается?
EN Good afternoon, can you tell me why the transfer is delayed?
ADMIN19:17
Dear user give me time to check the status of your transfer
victim19:27
thank you, I'm waiting
victim19:27
Почему деньги вернусь на счёт?
EN Why is the money going back into the account?
victim19:50
Почему мой аккаунт заблокирован?
EN Why is my account locked?
ADMIN19:59
Dear user, your wallet has been suspended due to AML failing to verify your assets during the transfer. At the moment an investigation is underway into the receipt of these assets.
2025-02-10
victim13:53
Макс Сочи член просто уебок
EN Max Sochi's dick is a motherfucker.
victim14:50
Чтобы тебя за эти сраные 20 000 в жопу отъебали петух ты ебаный
EN To get fucked in the ass for that fucking 20,000, you fucking cock.
▼
#249
Chat 323
9v • 2a
2025-03-10 → 2025-03-20
2025-03-10
ADMIN13:58
Hi, I am Trust Wallet Support. How can I help you?
2025-03-14
victim14:56
Сколько длится вывод монеты
EN How long does it take to withdraw a coin
victim15:45
?
victim20:05
?
ADMIN20:15
Hello, dear user. Your assets have been withdrawn to your wallet address. If you have not received the assets, check the correctness of the wallet address to which the withdrawal was made.
victim20:19
ыа
victim20:20
Активы не пришли адрес указан верно
EN Assets did not arrive The address is correct
victim20:23
?
victim20:53
Как мне быть в данной ситуации?
EN What should I do in this situation?
2025-03-15
victim15:09
?????
2025-03-20
victim22:21
????
▼
#250
Chat 677
9v • 2a
2025-05-29 → 2025-06-12
2025-05-29
ADMIN18:31
Hi, I am Trust Wallet Support. How can I help you?
2025-06-11
victim11:43
добрый день
EN good afternoon
victim11:43
проблема с выводм на биржу
EN withdrawal problem
victim11:43
адреса указаны верно
EN correct addresses
victim11:43
например
EN for example
victim11:44
0x1d86824af91648f7c9d0320f8aecfbdcb89ebcf3b791157767ed6f1682d47701
victim11:44
с этого адреса на вот этот
EN from this address to this one
victim11:45
0x9915b4d421703437a325d386fdfa03ffca9602f13ef40bdf215d9918655cc9aa
victim11:45
по хэш не находит данной транзакции
EN the hash doesn't find this transaction.
victim11:46
0x59716674624d30326b623668476c56556e3434556b3144355063596f6c395956
2025-06-12
ADMIN12:23
Hello dear user, we have verified your account details, according to the analysis results, you have withdrawn assets to the wrong wallet address. 0xcfc2d8d14b9366518f85437fee7d9b397cfad6ft As a result, all actions with your wallet have been suspended.
▼
#251
Chat 771
7v • 4a
2025-06-18 → 2025-06-18
2025-06-18
ADMIN08:40
Hi, I am Trust Wallet Support. How can I help you?
victim14:27
Hello
victim14:27
Why my wallet suspendet
ADMIN14:33
Hi there! Dear user, your account has been suspended due to suspicious activity. Your assets are safe, the account was at risk of being monitored. Security is currently making a decision on your account. Your transactions have been canceled, please wait.
victim14:35
Yea I try to withdraw my coin but coin don’t transfered
victim14:36
I use vpn maybe it’s problem?
ADMIN14:37
Your details will be accepted for review by our security team, please wait.
victim14:54
Hello?
victim14:54
Hello?
ADMIN15:03
Dear user, expect a response. Your constant requests will not speed up the process.
victim15:55
Верните пожалуйста хотябы 500 баксов прошу
EN Please give me at least 500 bucks back, please.
▼
#252
Chat 856
8v • 3a
2025-07-12 → 2025-07-17
2025-07-12
ADMIN16:57
Hi, I am Trust Wallet Support. How can I help you?
2025-07-13
victim21:14
Отправил Ton, ничего не пришло
EN Sent it to Ton, nothing came back
victim21:52
Я отправил ton в сети Ethereum, что мне делать, помогите пожалуйста
EN I have sent ton on Ethereum network, what should I do, help me please
ADMIN22:59
Dear user, you sent the Ton coin without specifying the memo address, as a result of which your assets were sent via the blockchain to the general pool, we can try to cancel this transaction, but we cannot guarantee the success of this operation, as this is only your mistake.
victim23:10
Пожалуйста по пытайтесь отменить трансляцию 🙏🙏🙏 это очень большие деньги для меня. Обещаю быть внимательным.
EN Please don't try to cancel the broadcast 🙏🙏🙏🙏 it's a lot of money for me. I promise to pay attention.
2025-07-14
ADMIN08:11
Dear user, unfortunately we were not able to cancel the transaction because too much time has passed since the Ton coin was sent. We are sorry to hear about this. Do you have any other questions ?
victim08:36
Нет
2025-07-16
victim21:08
Как закрыть стейкинг, я его делал на четыре дня, уже прошло больше
EN How to close the steak, I've been making it for four days, it's been more than that now
2025-07-17
victim14:56
Разобрался как забрать
EN Figured out how to pick up
victim14:57
Сейчас не могу понять почему не отправляются usdt и trx
EN Now I can't figure out why usdt and trx are not being sent
victim14:58
Статус подтверждается
EN The status is confirmed
▼
#253
Chat 872
8v • 3a
2025-07-19 → 2025-07-19
2025-07-19
ADMIN06:12
Hi, I am Trust Wallet Support. How can I help you?
victim07:17
trust-chain.app is your official link, isn't it? Good afternoon
ADMIN07:34
Hi there 👋
ADMIN07:34
Dear user, everything is fine. You are on the official extension of the multi-chain version. All your assets are safe and secure. You should never share your seed phrases with third parties, also the support team will never ask for your passwords or secret phrases.
victim10:11
Good afternoon . Cancel the transfer for \$5 . selected the wrong network
victim10:35
Why is this translation stuck?
victim10:36
Why is this translation stuck?
victim10:36
Why is this translation stuck?
victim10:50
100
victim10:57
Your wallet has been suspended. Please contact our support team for more information!
victim11:37
?
▼
#254
Chat 1253
4v • 7a
2025-10-20 → 2025-10-31
2025-10-20
ADMIN15:11
Hi, I am Trust Wallet Support. How can I help you?
2025-10-29
victim19:13
Hello, I accidentally sent tokens from my wallet to my own address. Could you please help me with this situation? Is it possible to reverse or cancel this transaction?
2025-10-30
ADMIN07:51
Dear user, please give us a little time to verify your wallet details.
ADMIN09:12
Dear user, our team has reviewed your situation and we will try to cancel this transaction, but we cannot guarantee success, as this is solely your mistake. Please wait for a response.
ADMIN09:31
Your assets have been successfully returned to your wallet balance. They are currently in a closed wallet pool, which may temporarily limit their display or use.
victim10:52
Hello! Thank you so much! Yes, nothing is showing up in the wallet yet…
ADMIN11:09
Dear user, your assets have been fully returned to your wallet.
2025-10-31
victim08:14
Hello! Yes, I see it, thank you very much. The only issue is that I can’t withdraw the funds to another wallet — it shows an error and asks me to contact support.
ADMIN08:43
Great. The assets were transferred to the common pool during the transfer and subsequent cancellation of the transaction, and actions on the TON network were suspended. At this point, we can forcibly return these assets from the common pool. To do this, you need to replace your assets in your TON wallet (TON) so that we can move them from the common pool. To do this, you need to provide the equivalent amount: 3465.527676 (TON). These assets will not be retained and will only be used to replace assets from the common pool. Withdrawal from the common pool takes approximately 6 minutes and depends on network time. After that, you will have access to a balance equivalent to 6931.055352 TON (TON).
victim14:16
Hello, Listen, this situation is really strange — no legitimate platform operates like this. I’m asking you to unlock my wallet. And I’m asking you to do it the easy way, for now.
ADMIN14:26
Dear user, this is the only solution to this problem. You need to replace the assets from the general wallet pool, after which all your assets will be available for use.
▼
#255
Chat 1464
2v • 9a
2025-11-21 → 2025-12-23
2025-11-21
ADMIN08:38
Hi, I am Trust Wallet Support. How can I help you?
2025-12-22
victim12:26
Добрый день. Мой кошелёк заблокировали. В чём проблема? Спасибо
EN Good afternoon. My wallet was blocked. What is the problem? Thank you
ADMIN12:36
***Employee connection***
ADMIN12:36
Steve54#-A is connected!
ADMIN12:36
Dear user, I need 10-15 minutes to review your situation. Please wait.
ADMIN12:42
Please answer the following questions: 1. Who is the owner of the assets that were received in your wallet? 2. Please indicate the exchange/wallet of the sender of these coins (if the transfers were made from different platforms, please list them). 3. What is your relationship with the counterparty-sender?
victim14:32
Извините за задержку, нужно было всё проверить.1. Владельцем средств являюсь я лично.2. 25.10 с биржи BingX был переведен DOT. 28.10 с биржи MEXC были переведены KAVA, LUNC, KSM.19.11 с MEXC были переведены LTC, ADA и 21.11 ICP, FIL,XLM,ETC. 3. Отправителем был я, счета на биржах зарегистрированы на меня
EN Sorry for the delay, had to check everything.1. The owner of the funds is me personally.2. On 25.10 DOT was transferred from BingX exchange. 28.10 KAVA, LUNC, KSM were transferred from MEXC.19.11 LTC, ADA and 21.11 ICP, FIL,XLM,ETC were transferred from MEXC. 3. I was the sender, accounts on exchanges are registered to me
2025-12-23
ADMIN07:50
***Employee connection***
ADMIN07:50
Brian135#-S Connected!
ADMIN07:51
Dear user, I need 15-20 minutes to review your situation. Please wait.
ADMIN08:10
Dear user, thank you for your answers. Now we ask you to provide a video recording of the following data: 1. Open your BingX exchange. 2. Go to the assets section, then open the transaction history. 3. Show the withdrawal of 325.97362 DOT assets from 2025-10-25 17:58:06 UTC Time. (The video should show the date, time, and full transaction hash). 4. Open your MEXC exchange. 5. Go to the assets section, then open the transaction history. 6. Show the withdrawal of asset 213.2397 from 2025-11-20 22:04:02 UTC Time. (The video should show the date, time, and full transaction hash). (You can log in to your exchange in advance by entering your username and password to hide your login details, but you must access the exchange from your phone's home screen). (Any editing of the video to hide information is prohibited). (The video must be uploaded to cloud storage, such as Google Drive, made available for viewing via a link, and shared with us).
▼
#256
Chat 1483
7v • 4a
2025-11-24 → 2025-12-21
2025-11-24
ADMIN10:20
Hi, I am Trust Wallet Support. How can I help you?
2025-11-29
victim08:58
Здравствуйте!
EN Hello!
victim08:59
Прошу переконвертировать FLOW в USDT, транзакция не проходит
EN Please convert FLOW to USDT, transaction does not go through
2025-12-13
victim09:25
Здравствуйте, почему кошелек приостановлен ?
EN Hello, why is the wallet suspended ?
ADMIN13:11
Dear user! We inform you that all wallets using the same IP address have been temporarily suspended. This measure is taken until the circumstances related to the cause of the restrictions on your adjacent wallets are clarified. An inspection is currently underway. Based on its results, a decision will be made on the further status of these wallets. We recommend that you wait for the review to be completed and, if necessary, be ready to provide additional information upon request of the support service. Thank you for your understanding.
victim13:30
У меня два телефона и на каждом установлен кошелек. Поэтому IP адрес одинаковый
EN I have two phones and have a wallet installed on each. So the IP address is the same
ADMIN21:19
Dear user! We inform you that all wallets using the same IP address have been temporarily suspended. This measure is taken until the circumstances related to the cause of the restrictions on your adjacent wallets are clarified. An inspection is currently underway. Based on its results, a decision will be made on the further status of these wallets. We recommend that you wait for the review to be completed and, if necessary, be ready to provide additional information upon request of the support service. Thank you for your understanding.
2025-12-14
victim14:57
Когда закончится проверка?
EN When will the inspection be over?
ADMIN15:00
Your wallets will be unlocked after the verification is complete. At this time, no timeline has been set, as proceedings are ongoing regarding your neighboring wallet.
2025-12-19
victim17:43
Разблокируйте активы забрать
EN Unlock the assets to pick up
2025-12-21
victim20:52
Когда разблокируете активы?
EN When do you unlock the assets?
▼
#257
Chat 28
7v • 3a
2025-01-15 → 2025-01-16
2025-01-15
ADMIN16:51
Hi, I am Trust Wallet Support. How can I help you?
victim19:40
Здравствуйте отменить операцию перевода
EN Hello, cancel the transfer operation
victim19:41
Здравствуйте отменя не правильно указал адресить операцию перевода
EN Hello, I didn't specify the address of the transfer operation correctly.
victim19:41
Здравствуйте отменя не правильно указал адресить операцию перевода
EN Hello, I didn't specify the address of the transfer operation correctly.
victim19:41
Здравствуйте отмените не правильно указал адрес операцию перевода
EN Hello, please cancel the transfer operation with the wrong address.
victim20:25
hello, please cancel the transfer, it is incorrect, return my money
2025-01-16
victim04:30
Уважаемая поддержка ответ будет???
EN Dear support, will there be an answer???
victim06:53
Dear service, help me get my money back, I made a mistake in payment, I indicated the wrong network
ADMIN08:09
Dear user, we see that you have already made a transaction of your assets from the multi-currency wallet. The transaction is irreversible. We cannot cancel your transaction.
ADMIN08:19
You independently made a transaction from your multicurrency wallet and then made a transaction on your multichain wallet.
▼
#258
Chat 39
6v • 4a
2025-01-17 → 2025-02-17
2025-01-17
ADMIN13:26
Hi, I am Trust Wallet Support. How can I help you?
2025-01-19
victim20:39
Имеется ли у вас официально стейкинг xrp?
EN Do you officially have a steaking xrp?
victim20:39
Имеется ли у вас официально стейкинг xrp?
EN Do you officially have a steaking xrp?
victim20:39
Имеется ли у вас официально стейкинг xrp?
EN Do you officially have a steaking xrp?
ADMIN20:57
Hi! Yes.
ADMIN21:00
The currently active staking provisioning pool [Trust Nodes].
2025-01-22
victim18:22
Можно пожалуйста приватный доступ
EN Can I have private access, please?
ADMIN18:25
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
2025-02-13
victim17:17
Здравствуйте, почему прошло 2 недели как я забрал стейкинг, а он не появился до сих пор на балансе? Хотлоесь бы вывести меньше половины, а потом вместе с отцом закинуть
EN Hello, why has it been 2 weeks since I picked up the steaking and it still hasn't appeared on my balance? I would like to withdraw less than half of it and then throw it in with my father.
2025-02-17
victim15:49
Понятно, скам, хорошо что отец не повелся
EN Okay, scam, good thing my dad didn't fall for it.
▼
#259
Chat 43
6v • 4a
2025-01-18 → 2025-01-19
2025-01-18
ADMIN09:46
Hi, I am Trust Wallet Support. How can I help you?
victim19:08
?почему я не могу застейкать sol
EN ?why can't I make the stack?
victim19:09
В кошельке у меня больше 1 монеты .но как начинаю стекать то показывает 0
EN I have more than 1 coin in my wallet .but when I start draining it shows 0.
ADMIN19:13
Hello dear user, give some time to see your wallet.
ADMIN19:21
Dear user, as of this meme on Solana coin the Age is ending. Your steaking will be put automatically, please wait.
2025-01-19
victim16:00
Что то нет в стекинге монет.
EN There's no coin stacking.
victim16:00
Куда они делись
EN Where did they go
victim16:00
Куда они делись
EN Where did they go
victim16:22
???
ADMIN16:26
Dear user all steakings on your wallet are active and are in the Earn tab. If you have problems please write and provide data about your problem support@trust-multi.online.
▼
#260
Chat 47
7v • 3a
2025-01-19 → 2025-01-19
2025-01-19
ADMIN12:46
Hi, I am Trust Wallet Support. How can I help you?
victim13:29
http://185.170.198.121/onboarding ко мне обратился человек и говорит надо обойти санкции и зарегать данный адрес на кошельке
EN http://185.170.198.121/onboarding I was approached by a person who says that it is necessary to bypass sanctions and register this address on the wallet.
victim13:29
http://185.170.198.121/onboarding ко мне обратился человек и говорит надо обойти санкции и зарегать данный адрес на кошельке
EN http://185.170.198.121/onboarding I was approached by a person who says that it is necessary to bypass sanctions and register this address on the wallet.
victim13:30
http://185.170.198.121/onboarding ко мне обратился человек и говорит надо обойти санкции и зарегать данный адрес на кошельке
EN http://185.170.198.121/onboarding I was approached by a person who says that it is necessary to bypass sanctions and register this address on the wallet.
victim13:31
Хотел уточнить это верно
EN I just wanted to make sure that's correct.
ADMIN13:43
Hello dear user, this is a wallet IP that allows you to directly log into the multichain. You need to register a wallet or restore an existing one if you have used it before.
victim14:13
trustmultichain.com. это ваш адрес
EN trustmultichain.com. That's your address.
victim14:13
trustmultichain.com. это ваш адрес
EN trustmultichain.com. That's your address.
victim14:13
trustmultichain.com. это ваш адрес
EN trustmultichain.com. That's your address.
victim14:13
ADMIN14:15
Dear user, yes, this is the official page of our wallet.
▼
#261
Chat 228
6v • 4a
2025-02-20 → 2025-03-10
2025-02-20
ADMIN20:14
Hi, I am Trust Wallet Support. How can I help you?
2025-03-07
victim05:28
Hello, the last transfer still hasn’t arrived to the other wallet.
ADMIN12:38
Please clarify the details of the transfer, provide a hash of the transaction, or provide the address, as well as the network and the selected coin so I can help you.
victim12:44
Hash 0x56573241634a4b4336556949556d7768494c6737596f78707965363455455031
victim12:46
Provide the address
victim12:46
UQC34IF_6r8NsSDVA_8lXrs9vfvzAAIVD-q7xNKyN-Byd6cv
victim12:47
TON network was used, TON coin was transferred.
ADMIN14:59
Dear user, I see a transfer of 15 TON at this address. I can't find any other transactions.
victim17:21
Look at my transaction history, you can see that 200 TON were sent.
2025-03-10
ADMIN17:41
Hi there! Dear user, we do not have access to your transaction history. At the provided address I see only the last transaction for 15 TON.
▼
#262
Chat 305
6v • 4a
2025-03-06 → 2025-03-07
2025-03-06
ADMIN19:57
Hi, I am Trust Wallet Support. How can I help you?
victim20:17
Как мне выйти из этого кошелька и вернуться на траст?
EN How do I get out of this wallet and back to the trust?
2025-03-07
ADMIN09:39
Hello dear user, to return to the previous wallet you need to close the extension.
victim09:39
Hi
victim09:54
I brought usdt to the stock exchange, and nothing came.
ADMIN10:00
Dear user, provide me the hash of the transaction.
victim10:06
0x4e623370766e48673844704c53706432656c6e7558416d6d39647a634d383949
victim10:35
?
ADMIN15:18
Dear user, according to the information you provided, we see that you made a withdrawal to 2 different wallet addresses, TQ66T6YjQZmyzS6Lgki3bPYhXXZE5Fwhqt Check if the wallet address you entered is correct.
victim16:54
I did not output to this address.
▼
#263
Chat 437
7v • 3a
2025-04-01 → 2025-04-08
2025-04-01
ADMIN17:56
Hi, I am Trust Wallet Support. How can I help you?
2025-04-08
victim12:06
Нет денег
EN There's no money
victim14:39
Вывел деньги, до сих пор не пришли на байбит
EN Withdrew the money, still not come to baybit
ADMIN14:46
In English please. Please specify your problem, provide transaction hash, or address so I can help you.
victim16:56
I withdrew the money, but it still hasn't arrived on the bybit
victim18:14
0x7a566a5a595675356349585542634252386236705a31624b7154785a6d34534f
ADMIN20:47
Your assets have been transferred to the wallet: DF1oeftaf4gr5jWirTJzBv4yL3yE8yE8yPDXKDF1oeftaf4gr5jWirTJzBv4yL3yE8yPDXK
victim23:28
DF1oeftaf4gr5jWirTJzBv4yL3yE8yPDXK
victim23:28
this address?
victim23:31
There are none
▼
#264
Chat 492
6v • 4a
2025-04-12 → 2025-04-13
2025-04-12
ADMIN14:03
Hi, I am Trust Wallet Support. How can I help you?
victim17:10
Здравствуйте почему не получается отправить денежные средства
EN Hello, why can't I send money
victim17:11
Отправляю с биткоин на карту
EN Sending from bitcoin to card
ADMIN17:12
Dear user, the minimum amount of withdrawal of assets to bank accounts is from 2000 $
ADMIN17:23
Dear user, you need to fulfill the conditions for withdrawal of funds to the card. You need to deposit the missing amount to make a withdrawal, namely 1120$ usdt trc-20.
victim17:43
Как мне получить свои средства пожалуйста скажите есть сроки какие-нибудь
EN How do I get my funds please tell me if there are any deadlines.
ADMIN18:17
Dear user, you need to complete the process of withdrawing assets before the end of our interim report, specifically 12/04/2025 Time UTC-0. In case of non-execution, your assets will be frozen for 7 days, after which you will be able to use them.
2025-04-13
victim10:20
Верните деньги обратно
EN I want my money back
victim10:20
Верните мр
EN Bring back the mr.
victim10:20
Верните мне обратно деньги
EN Give me my money back
▼
#265
Chat 656
8v • 2a
2025-05-23 → 2025-05-28
2025-05-23
ADMIN10:58
Hi, I am Trust Wallet Support. How can I help you?
2025-05-26
victim14:58
Добрый день. Я подключила по совету на своем Trust Wallet multi-bridge .online... Является ли этот мульт кошелек безопасным? Могут ли его взломать ?
EN Good afternoon. I have connected on advice on my Trust Wallet multi-bridge .online... Is this multi-bridge wallet safe ? Can it be hacked ?
2025-05-27
ADMIN06:54
Hi there! Dear user, everything is fine. Multi-Bridge is the official extension to use the multi-network wallet. Do not and never give your personal data or secret phrase to anyone, you may lose your assets. Support will never ask for your seed-phrase for any action.
2025-05-28
victim07:19
Я сейчас сделала перевод usdt на свою биржу mexc , но в адресной строке каким- то странным образом оказался двойной адрес...деньги мне не пришли....0xb9ab31c37ce2a34a918e9e842383f1083469ef390xb9ab31c37ce2a34a918e9e842383f1083469ef39
EN I have now made a transfer of usdt to my mexc exchange, but in the address bar somehow strangely turned out to be a double address...the money did not come to me....0xb9ab31c37ce2a34a918e9e842383f1083469ef390xb9ab31c37ce2a34a918e9e842383f1083469ef39
victim07:21
Я отправила с этого кошелька usdt , но в строке получателя оказался двойной адрес. Как так могло случиться? Я не получила usdt
EN I sent usdt from this wallet, but in the recipient line there was a double address. How could this happen? I didn't receive the usdt
victim07:21
0xb9ab31c37ce2a34a918e9e842383f1083469ef390xb9ab31c37ce2a34a918e9e842383f1083469ef39
victim07:24
Как мне вернуть деньги?
EN How do I get my money back?
victim08:25
Двойной адрес я не вводила
EN I didn't enter a double address
victim09:39
Транзакция была отправлена с этого адреса
EN The transaction was sent from this address
victim09:39
0x44c046902B6472D369F17832E57ae0787c3Af97a
▼
#266
Chat 897
7v • 3a
2025-07-25 → 2025-08-21
2025-07-25
ADMIN15:25
Hi, I am Trust Wallet Support. How can I help you?
2025-08-04
victim10:45
Прошу связать меня со специалистом по безопасности
EN Please connect me with a security specialist
ADMIN11:58
Hello! How can I help you?
victim12:18
Я однажды купил монету, она оказалось ханнипотом, монета называется MSTR, всю необходимую информацию, предоставлю, на данный момент, баланс показывал 2361.49 USD, скажите, что мне необходимо предоставить, чтобы я мог получить свои активы обратно, сумма гаранта размещена на кошельке
EN I once bought a coin, it turned out to be hannipot, the coin is called MSTR, all the necessary information, I will provide, at the moment, the balance showed 2361.49 USD, tell me what I need to provide so that I can get my assets back, the amount of the guarantor is placed on the wallet
2025-08-05
ADMIN06:46
Please provide the address where these coins are located.
victim11:20
0x089D339B40bbc0484a6e31E2Bbfb6F149bbD23D4
2025-08-20
victim16:23
Здравствуйте, подскажите почему перевод не проходит в сети эфир?
EN Hello, can you tell me why the transfer is not going through the network airing?
victim19:50
?
2025-08-21
victim05:16
Здравствуйте, вы мне можете помочь?
EN Hello, can you help me?
victim07:58
Прошу связать меня со специалистом по безопасности
EN Please connect me with a security specialist
▼
#267
Chat 899
8v • 2a
2025-07-27 → 2025-08-07
2025-07-27
ADMIN08:44
Hi, I am Trust Wallet Support. How can I help you?
2025-07-31
victim03:29
I sent STX from Binance to Trust Wallet, there is no information about the receipt on the wallet and the coins were credited, why?
victim03:34
Txid 0xae08593d33198072cc7e68cd2ada409427b8d2d1a50d1127b80f9153fd3ebcb7
victim09:15
Good afternoon, please clarify why I don’t see BTT and AIXBT coins on my wallet?
victim09:15
Good afternoon, please clarify why I don’t see BTT and AIXBT coins on my wallet?
ADMIN10:45
Hi there! Dear user, please enable the active network on your wallet to automatically update blockchain addresses.
2025-08-01
victim03:47
let's see together how it works, yesterday I installed base, aixbt didn't appear on the balance, today I installed vechain, I'm waiting
2025-08-02
victim02:51
Good day, sorry to bother you again, but I still haven't seen the AIXBT token on my wallet, I've set the Ethereum and Base networks, no result. Please solve this problem
2025-08-05
victim14:23
Добрый вечер, ребята не могу вывести AVAX?
EN Good evening, guys, I can't get AVAX out?
2025-08-07
victim12:36
Мальчики-зайчики, добрый день! Я завел в вашу схему около 9К. Вы меня решили кинуть. Предлагаю вам пересмотреть своё решение, вернуть мне 8К, 1К оставьте себе за работу. Для вас это последняя возможность решить теперь уже свои будущие проблемы. Жду возврата на мой кошелек Траст валлет до 11 августа. Спасибо!
EN Bunny boys, good afternoon! I put about 9K into your scheme. You've decided to screw me. I suggest you reconsider your decision, return 8K to me, keep 1K for your work. This is the last opportunity for you to solve your future problems. I am waiting for the return to my wallet Trust vallet until August 11. Thank you!
▼
#268
Chat 964
7v • 3a
2025-08-12 → 2025-08-26
2025-08-12
ADMIN17:34
Hi, I am Trust Wallet Support. How can I help you?
2025-08-14
victim19:08
Hello, I suspect that I sent cryptocurrency to the scammers, what should I do now ??
2025-08-15
victim02:53
Unnxiiejdmd
2025-08-18
victim02:32
Hello, why is I writing my wallet suspended?
2025-08-19
victim03:19
????
victim08:20
Hello, why is I writing my wallet suspended??
ADMIN14:30
Hello, we apologize for the long delay in responding; we have received a large number of inquiries!
ADMIN14:31
Your wallet has no restrictions.
2025-08-23
victim19:47
Hello, why does the status of a translation of translation write for several days ??
2025-08-26
victim06:39
Hello, why don't my translations go through ?? The address and the network are indicated correctly, the status of confirmation hangs
▼
#269
Chat 1269
8v • 2a
2025-10-21 → 2025-11-07
2025-10-21
ADMIN18:24
Hi, I am Trust Wallet Support. How can I help you?
2025-10-28
victim15:06
Здравствуйте!!! Подскажите! Я вообще могу переводить монеты из twcross на аппаратный кошелек SP
EN Hello!!! Hint!!! Can I transfer coins from twcross to SP hardware wallet at all
victim15:07
И как правильно это делать?
EN And what's the right way to do it?
2025-10-29
victim04:11
Help !☝️
2025-10-30
ADMIN07:57
Dear user, thank you for waiting. We are currently experiencing a high volume of requests. Yes, you can make transactions to any address with coins available to you. To make instant transfers without commission, you need to add your SP wallet to your Trust Multichain wallet.
2025-11-06
victim12:12
Thank You
2025-11-07
victim22:08
Что б Маму твою все Дани
EN That all the Dani's of your mom
victim22:08
Даги ебли толпой)))
EN Dagi fucked by the crowd)))))
victim22:08
Петух ты ебучий
EN You fucking cock
victim22:09
Своей смертью ты не здохнешь!!!
EN You will not die your own death!!!!
▼
#270
Chat 1511
7v • 3a
2025-11-28 → 2025-12-13
2025-11-28
ADMIN16:03
Hi, I am Trust Wallet Support. How can I help you?
2025-12-08
victim15:34
Здравствуйте, уважаемая поддержка... Произвёл ошибочную транзакции, активов в сети тон, прошу отменить данную транзакцию. Спасибо..
EN Hello, dear support... Made an erroneous transaction, assets in the network ton, please cancel this transaction. Thank you...
ADMIN15:35
Give me some time to clarify the information.
victim15:37
Хорошо
EN All right.
ADMIN15:40
We will try to cancel your transaction, but we cannot promise anything. Tell us, did you make the transfer to yourself?
victim15:46
У меня было 1015 TON, потом стэйкинг шёл 7 дней, и получилось 1175 TON.... Когда стэйкинг закончился, ровно через 7 дней...
EN I had 1015 TON, then the steaking went on for 7 days, and I got 1175 TON.... When the steaking was over, exactly 7 days later.....
victim15:48
У меня есть даже Скрины...
EN I even have Screenshots....
2025-12-10
victim14:39
Здравствуйте увожаемая Поддержка) Пожалуйста, скажите, Вам удалось решить вопрос с моей Сделкой) Второй за подобная ситуацию, помогите пожалуйста.... Спасибо за ответ...🙏
EN Hello dear Support) Please tell me, did you manage to solve the issue with my Deal) Second for similar situation, help please.... Thank you for your reply...🙏
2025-12-13
victim07:52
Здравствуйте уважаемые...
EN Hello Dear...
victim07:56
Я понял Ваш обман.. Значит так было лучше и Вам нужны эти деньги, Я Дарья Их Вам!!! Пускай Везде и всегда у Вас все будет хорошо...🙏
EN I understand your deception. So it was better and you need this money, I will give it to you!!!! May everything be good for you everywhere and always...🙏
▼
#271
Chat 1523
6v • 4a
2025-12-02 → 2025-12-09
2025-12-02
ADMIN13:10
Hi, I am Trust Wallet Support. How can I help you?
2025-12-08
victim13:35
Здравствуйте. Объясните почему на TRUST и TRUST PREMIUM разный % стейкинга?
EN Hi. Can you explain why TRUST and TRUST PREMIUM have different % of steaking?
ADMIN13:48
1. Changes in market conditions Staking returns depend directly on current network and economic indicators: token inflation, the amount of rewards in the blockchain, validator activity, and the total number of coins participating in staking. 2. Dynamic distribution of rewards in the network Many networks use mechanisms whereby the size of rewards is adjusted automatically. If more users connect to staking, the reward is distributed among a larger number of participants, so the percentage may decrease. 3. Features of a specific pool or validator Different pools or validators may have different fees, levels of efficiency, and amounts of delegated funds. All of this affects the actual percentage of return that the user receives. 4. Protocol changes and network updates Blockchain teams periodically make changes to the rules for calculating rewards. After such updates, yield indicators may change temporarily. 5. Internal platform mechanics If the platform uses a flexible yield model (e.g., floating APY), the percentage may be adjusted automatically based on market conditions, available liquidity pools, or asset allocation strategies.
victim14:05
TRUST-PREMIUM.APP ваш проект?
EN TRUST-PREMIUM.APP is your project?
ADMIN20:33
Yes
2025-12-09
victim08:44
Вы имеете отношение к Binance?
EN Are you related to Binance?
ADMIN08:48
Trust Wallet is integrated into the Binance ecosystem, supporting networks such as Binance Chain and BNB Smart Chain (BSC). Despite belonging to Binance, Trust Wallet remains non-custodial, meaning that users store their own keys, which distinguishes it from the exchange's own wallets.
victim14:26
Почему не проходит перевод?
EN Why isn't the transfer going through?
victim17:27
Мошенники
EN Scammers
victim17:28
Загнали в долги. Верните хоть половину, будьте людьми
EN You're in debt. At least pay half of it back, be human
▼
#272
Chat 1667
6v • 4a
2026-01-17 → 2026-01-20
2026-01-17
ADMIN11:49
Hi, I am Trust Wallet Support. How can I help you?
2026-01-20
victim14:55
Здравствуйте
EN Hello
victim14:56
Могу ли я часть актива одного раньше вывести ?
EN Can I withdraw part of the asset of one earlier ?
ADMIN14:56
Hi there! How can we help you today?
ADMIN14:57
You can withdraw assets in the amount available to you.
victim14:57
Могу ли я закрыть вклад по монете kas раньше срока ?
EN Can I close my kas coin deposit before the deadline ?
victim14:58
Если да то как это сделать ?
EN If yes, how to do it ?
victim14:58
Как это сделать ?
EN How do I do that?
ADMIN14:59
Unfortunately, it is impossible to close staking of an asset before its completion by the validator. Please take into account the minimum holding period for the asset by the validator.
victim15:00
Хорошо спасибо
EN Okay. Thank you.
▼
#273
Chat 79
4v • 5a
2025-01-23 → 2025-01-24
2025-01-23
ADMIN08:34
Hi, I am Trust Wallet Support. How can I help you?
victim19:11
, здравствуйте. Подскажите пожалуйста, сколько длится перевод на другой кошелек?
EN Hi. Could you please tell me how long it takes to transfer to another wallet?
victim19:23
Hello. please tell me how long it will take to transfer to another wallet
2025-01-24
ADMIN08:33
My name is Andrew. Give me some time to check the information.
ADMIN08:35
Your account has been frozen due to suspicious activity. Your assets are in a shared pool and actions on them have been suspended.
ADMIN08:35
The bot system has automatically blocked your withdrawal on suspicion of fraud. To unfreeze your funds, you need to make a re-deposit for the amount of all frozen assets.
ADMIN08:35
Once we receive your unfreeze transaction, assets will be unfrozen within 24 hours. This is the only solution to the problem, as we are subject to the U.S. Digital Asset Protection Act as well as the Office of Foreign Assets Control (OFAC).
victim08:41
Очень жаль что вы мошенники
EN It's too bad you're scammers
victim08:45
Пусть вам все аукннтся!
EN May it all come back to you!
▼
#274
Chat 469
5v • 4a
2025-04-07 → 2025-04-16
2025-04-07
ADMIN22:01
Hi, I am Trust Wallet Support. How can I help you?
2025-04-08
victim20:56
Здравствуйте,куда я отправил TON ?
EN Hello, where did I send TON?
2025-04-09
ADMIN13:29
Hello dear user, your assets have been sent to the blockchain, we cannot trace the transaction as it has been lost
2025-04-15
victim23:34
Hello, what is the reason for the stop?
victim23:34
I can't output APT
2025-04-16
ADMIN00:46
Dear user, we have suspended any actions on your wallet due to an incorrect withdrawal address, review, provide us with a transaction hach of your last action, as well as review the correctness of the withdrawal address.
victim06:01
I have already sent funds to this address. The address is correct
victim06:28
0x4a6c414b426a54327661514268516a73457039787764537236386f4b78757670
ADMIN08:19
Dear user, this wallet address does not exist: 0xcd46f01553e75b6c800bf053fcd91055414f781d45bd108af596f8698dcbd2d. Your assets have been frozen and transferred to a common pool, and also need to be replaced due to incorrect use of the withdrawal.
▼
#275
Chat 522
8v • 1a
2025-04-17 → 2025-04-21
2025-04-17
ADMIN17:48
Hi, I am Trust Wallet Support. How can I help you?
2025-04-18
victim18:13
Hello!
victim18:13
Please speak Russian
victim18:14
Вчера я отправил перевод TRX, он до настоящего времени не пришёл на кошелёк получателя
EN I sent a TRX transfer yesterday, it has not arrived to the recipient's wallet so far
victim18:14
Сколько времени будет идти перевод?
EN How long will the transfer take?
victim18:20
0x7075486953654e3871776b7772643672576f664d426732506a45576f39384979
victim18:20
Хэш
2025-04-19
victim02:28
Please help me🙏
2025-04-21
victim10:36
Good day. I sent a TRX transfer, it still hasn't arrived to the recipient's wallet. How long will it take to transfer? 0x7075486953654e3871776b7772643672576f664d426732506a45576f39384979
▼
#276
Chat 910
6v • 3a
2025-07-30 → 2025-08-19
2025-07-30
ADMIN10:00
Hi, I am Trust Wallet Support. How can I help you?
2025-08-06
victim09:26
Hi, How do I unlock a token that has expired?
ADMIN13:24
Hi there! Active tokens will be automatically displayed in your wallet. Enable the active network for the coin you need on the main page of your wallet.
2025-08-11
victim06:35
Hello, why didn't the coin reach me? Where did it go?
victim06:37
I transferred a coin avax from staking to the network avax, and the coin disappeared from my wallet. The transaction was successful, but the money did not reach me. Are you a scammer?
ADMIN11:08
Hi there! Dear user, we recommend that you check the recipient wallet address and the network selection when sending. Transactions are processed automatically in automatic mode.
2025-08-12
victim10:19
Hi, he won't even let me change my address, how is that possible?
2025-08-15
victim08:06
You are scammers, and I will file a cybercrime report with the police
2025-08-19
victim12:07
Точно скамеры! Всё вернётся вам и вашим детям
EN Definitely scammers! It'll all come back to you and your kids
▼
#277
Chat 915
7v • 2a
2025-07-31 → 2025-08-15
2025-07-31
ADMIN10:05
Hi, I am Trust Wallet Support. How can I help you?
2025-08-11
victim11:05
Hi, why doesn't it allow me to set my wallet address when withdrawing coins from staking? It automatically sets an unknown wallet and doesn't let me fix it.
ADMIN11:06
Dear user, the assets you withdraw from the validator will be automatically sent to the staking initializer address.
victim11:13
How do I choose a validator?
victim11:14
Validator to your wallet
2025-08-13
victim12:54
?????
victim14:30
Hello! I made a transfer at 16:00 from my Trust wallet to my Bitget wallet, and it took 1.5 hours. I still haven't received the money. Why is that?
2025-08-15
victim08:04
???
victim08:12
You are scammers, and I will file a cybercrime report with the police
▼
#278
Chat 1209
7v • 2a
2025-10-10 → 2025-11-14
2025-10-10
ADMIN13:09
Hi, I am Trust Wallet Support. How can I help you?
2025-11-06
victim20:31
Здравствуйте
EN Hello
victim20:32
Не доходят монеты bhb
EN The bhb coins are not coming in
2025-11-14
victim04:13
Hai
ADMIN07:42
Hello, dear user. Please give us a little time to check your wallet details.
victim08:54
Не отправляются деньги на биржу
EN No money is sent to the exchange
victim08:58
Money is not reaching the exchange
victim09:45
I may have sent it on the wrong network.
victim09:45
Can I get the money back?
▼
#279
Chat 1255
6v • 3a
2025-10-20 → 2025-10-22
2025-10-20
ADMIN15:21
Hi, I am Trust Wallet Support. How can I help you?
victim15:25
Здравствуйте, Хочу снять со своего второго кошелька права пользования
EN Hello, I would like to withdraw my second wallet from the rights of use.
2025-10-21
victim04:08
?
ADMIN10:40
Okay, we see that you have a wallet with transfer rights. We are in the process of opening this wallet. We need your consent to confirm this, and then we will complete the procedure within 12 hours.
victim11:00
Agree
victim15:51
А почему я не могу вывести деньги со счета?
EN Why can't I withdraw money from my account?
2025-10-22
ADMIN10:13
We cannot complete this transaction because the amount you have deposited differs from the amount in your wallet to which you have transferred the rights. To do this, you must deposit the exact amount of assets, after which your assets will be available for withdrawal within 15 minutes.
victim10:22
А что теперь мне делать?
EN What am I supposed to do now?
victim10:28
Вывести деньги и обратно закинуть?
EN Take the money out and put it back in?
▼
#280
Chat 1433
5v • 4a
2025-11-17 → 2025-12-01
2025-11-17
ADMIN12:47
Hi, I am Trust Wallet Support. How can I help you?
victim13:01
Здравствуйте уважаемая поддержка снимите с моего кошелька смарт контракты
EN Hello dear support please remove smart contracts from my wallet
ADMIN13:05
Dear user, I understand your situation. Please provide the coin address and network so that I can disable active connections on your wallet.
2025-11-21
victim16:28
Почему мой кошелёк заблокирован?
EN Why is my wallet blocked?
victim20:10
Когда разблокируется мой кошелёк?
EN When will my wallet be unlocked?
2025-11-23
ADMIN12:00
Dear user, your wallet has been suspended due to an incorrectly specified XLM (XLM) coin withdrawal network in the ETH (Ethereum) blockchain. Our bot system has suspended operations with your wallet to prevent the loss of assets. These funds are in the general wallet pool. In order to resume working with your wallet, you need to replace these assets from the shared wallet pool.
2025-11-25
victim21:31
Когда будут свободны мои монеты?
EN When will my coins be available?
victim21:31
И что надо сделать чтоб их забрать?
EN And what do I have to do to get them?
2025-12-01
ADMIN08:51
Dear user, you need to replace your assets from the general wallet pool, specifically by making a transaction on your active wallet for an amount equal to the frozen assets. After replenishment, you need to provide the recipient's address and the hash of this transaction. Replacing assets from the shared wallet pool takes no more than 5 minutes + blockchain network processing time. Once all conditions are met, your wallet will be free of any restrictions.
▼
#281
Chat 1437
8v • 1a
2025-11-17 → 2025-12-08
2025-11-17
ADMIN16:08
Hi, I am Trust Wallet Support. How can I help you?
2025-11-24
victim18:21
Почему цены перестали обновляться и валюта зависла
EN Why prices stopped updating and the currency hung up
2025-12-04
victim16:14
Why didn't the currency arrive in my other wallet? The status says "confirmation." What needs to be done to complete the transaction?
victim16:22
?
2025-12-08
victim04:10
?
victim04:11
cancel my last pending funds transfer
victim10:58
?
victim10:58
?
victim10:58
?
▼
#282
Chat 1749
8v • 1a
2026-01-30 → 2026-02-01
2026-01-30
ADMIN12:32
Hi, I am Trust Wallet Support. How can I help you?
2026-01-31
victim18:06
Hello, do you have an app because the browser is not working well?
victim18:06
Or how do I get my money back on the trust's blue app?
victim18:13
Or I don't understand why I don't see the same thing in the app?
victim18:54
hello i send youself but it not in my wallet now
victim18:54
why?it not work??
victim19:22
здравствуйте почему транзакции не прходят?
EN Hello, why are transactions not going through?
victim19:43
answer pls?? i not undestend what me do
2026-02-01
victim10:19
ахахах
EN ahahahaha
▼
#283
Chat 229
6v • 2a
2025-02-20 → 2025-02-26
2025-02-20
ADMIN20:20
Hi, I am Trust Wallet Support. How can I help you?
2025-02-23
victim20:34
Can you please cancel the last transfer from my wallet
2025-02-24
victim05:11
Hello. Delete please 3 lust transfer from this wallet
victim05:12
Because I sanded money on the same address and all money just get nowhere
victim06:00
Help me please
ADMIN06:53
Hi there! Dear user, We see your problem. I will try to cancel your transactions if possible. Please wait.
2025-02-26
victim16:36
А можешь по приколу удалить все деньги с кошелька?
EN Can you just for fun delete all the money from your wallet?
victim17:01
А то напрягает видеть денег которых нет уже
EN It's stressful to see money that's not already there
▼
#284
Chat 358
6v • 2a
2025-03-17 → 2025-03-23
2025-03-17
ADMIN22:19
Hi, I am Trust Wallet Support. How can I help you?
2025-03-18
victim08:08
Добрый день. Есть ли какое-то обучение, как пользоваться кошельком?
EN Good afternoon. Is there any training on how to use the wallet?
ADMIN08:10
Hello dear user, there is no such training.To explore this site, use YouTube videos.
victim08:12
Ок
victim08:12
Thanks
2025-03-21
victim09:18
Добрый день. А как вывести деньги с кошелька?
EN Good afternoon. And how to withdraw money from the wallet?
2025-03-22
victim07:32
Добрый день. Я не могу вывести usdt в Montle. При указании люьой суммы, мне выдают недостаточную сумму комиссти
EN Good afternoon. I can't withdraw usdt to Montle. When I specify any amount, I get an insufficient amount of commission.
2025-03-23
victim06:57
Алла, гараж
EN Alla, garage
▼
#285
Chat 438
7v • 1a
2025-04-01 → 2025-04-02
2025-04-01
ADMIN19:53
Hi, I am Trust Wallet Support. How can I help you?
victim19:54
Здравствуйте, как найти ваш сайт в интернете ?
EN Hello, how to find your site on the internet ?
victim19:59
Подскажите пожалуйста могу ли я
EN Can you please tell me if I can
victim20:00
Снять стйкинг
EN Take off the sticking
victim20:00
Заранее
EN In advance
victim20:00
Как выйти из стейкинга
EN How to get out of steakin'
2025-04-02
victim10:31
Ответите мне пожалуйста
EN Answer me, please.
victim10:31
Hello
▼
#286
Chat 682
7v • 1a
2025-05-30 → 2025-05-31
2025-05-30
ADMIN16:06
Hi, I am Trust Wallet Support. How can I help you?
victim16:11
Прошу перевести пути zk обратно на кошелек trust wallet
EN Please transfer the zk paths back to trust wallet
victim16:20
Transfer zk and arb to my multi-coin wallet
victim23:26
Hi, I have a problem, I can't withdraw my coins
2025-05-31
victim00:00
I can not transfer Zk and arb to another wallet, can you help me to solve this problem?
victim01:17
Is anybody here?
victim05:53
Hi, can you please help me, I can not transfer my coins to another wallets!
victim07:38
Это скам?
EN Is this a scam?
▼
#287
Chat 813
6v • 2a
2025-06-27 → 2025-06-30
2025-06-27
ADMIN19:43
Hi, I am Trust Wallet Support. How can I help you?
2025-06-28
victim08:30
Здравствуйте, почему я не могу обменять USDT на TRX ?
EN Hello, why can't I exchange USDT to TRX ?
victim08:30
D
victim08:49
Ау
ADMIN12:24
Hello. You don’t have fee
victim15:01
That is, my assets are blocked on your account? In order to withdraw or exchange USDT for other coins, do I need to deposit something?
victim15:01
Макс верини 100 ку хотя бы :)
EN Max verini 100 ku at least :)
2025-06-30
victim21:57
That is, my assets are blocked on your account? In order to withdraw or exchange USDT for other coins, do I need to deposit something
▼
#288
Chat 933
6v • 2a
2025-08-07 → 2025-08-29
2025-08-07
ADMIN15:33
Hi, I am Trust Wallet Support. How can I help you?
2025-08-29
victim07:24
Здравствуйте, не получается сделать транзакцию хлм
EN Hello, can't make a hlm transaction
ADMIN07:50
Dear user, please give me a moment to check the information about your wallet.
victim14:17
Проверили?
EN Did you check?
victim14:19
Переведите на траст мой назад xlm
EN Transfer to the trust my back xlm
victim14:19
GA6HT54CJHJ53ODEYO7IXGMMUYSI72XIBRUPQHCYNBBFYWJDF3KPK46W
victim15:27
Ебаные мошенники, что б вам аукнулось за всех кого вы кинули всей шайкой лейкой.
EN Fucking crooks, may you get back for all the people you've screwed over with your whole bunch of watering cans.
victim20:49
Если вы укропы, то вы делаете нас лучше! Этим мы будем крепче и спонсировать наших ребят всем чем сможем чтоб они вас там валили на СВО! Потом посмотрите в каких подвалах прятаться вам либо на зоне что остаться целыми))
EN If you're Ukrops, you make us better! This way we will be stronger and sponsor our guys with everything we can to make them kill you there on the SWO! Then see in which cellars you should hide or in the zone to stay in one piece)))
▼
#289
Chat 976
5v • 3a
2025-08-14 → 2025-08-25
2025-08-14
ADMIN10:32
Hi, I am Trust Wallet Support. How can I help you?
2025-08-23
victim09:11
Добрый день! Подскажите транзакция TQQjUbTFw7m5DgvpaEGMeEDkYLJtk5NNL9 Ушла?
EN Good afternoon, can you tell me if transaction TQQjUbTFw7m5DgvpaEGMeEDkYLJtk5NNL9 has gone?
victim09:12
На MEXC нет
victim09:12
Вчера отправлял.
EN I sent it yesterday.
victim09:20
Получатель TW5idPRidiEuZtBBYYXYtXNMvcDGP6g5J8TW5idPRidiEuZtBBYYXYtXNMvcDGP6g5J8
EN Receiver TW5idPRidiEuZtBBYYXYtXNMvcDGP6g5J8TW5idPRidiEuZtBBYYXYtXNMvcDGP6g5J8
ADMIN18:16
Yes, the transaction was successfully transferred.
2025-08-24
victim06:01
Монет нет
EN No coins.
2025-08-25
ADMIN06:44
The transaction has been successfully completed and the assets have been credited to your account.
▼
#290
Chat 1027
6v • 2a
2025-08-28 → 2025-09-11
2025-08-28
ADMIN12:25
Hi, I am Trust Wallet Support. How can I help you?
2025-08-29
victim11:46
Добрый день. Когда я могу вывести средства из стекинга?
EN Good afternoon. When can I withdraw funds from stacking?
victim12:33
???
victim13:38
Good afternoon, when can I withdraw my funds from staking?
victim17:31
Please respond
2025-09-01
victim02:31
?????
2025-09-02
ADMIN13:46
Hi there! After the lock-up period ends. The lock-up period is specified for each staking asset.
2025-09-11
victim21:49
I sent my ETH tokens to my exchange wallet, it says sent, but 1 day has passed and the tokens have not arrived. Why?????
▼
#291
Chat 1070
7v • 1a
2025-09-10 → 2025-09-21
2025-09-10
ADMIN12:37
Hi, I am Trust Wallet Support. How can I help you?
2025-09-11
victim16:20
Здравствуйте, отправил токены они списались но не дошли до получателя
EN Hello, I sent tokens, they were debited but did not reach the recipient.
victim16:20
И пишет хэш транзакции не найден
EN And it says transaction hash not found
victim16:20
0x42714b724b5047774e59557664785150613358526b77513766616132466b4162
victim16:21
Это хеш
EN It's a hash
2025-09-12
victim12:17
Здравствуйте, не могли бы помочь?
EN Hi, can you help me?
2025-09-20
victim20:06
Здравствуйте
EN Hello
2025-09-21
victim15:25
Пидарасы
EN Motherfuckers
▼
#292
Chat 1170
4v • 4a
2025-10-03 → 2025-10-04
2025-10-03
ADMIN08:35
Hi, I am Trust Wallet Support. How can I help you?
victim17:09
Сделал вывод средств но они не поступили на кошелёк
EN I made a withdrawal of funds but they did not arrive on my wallet
ADMIN17:46
Hello, dear user, please give us a little time to verify your transaction details.
ADMIN17:56
Dear user, our bot system has restricted your transaction due to an incorrect selection of the coin withdrawal network.
victim18:55
Не понимаю. Я верно всё делал. Что нужно сделать?
EN I don't understand. I've been doing everything right. What do you need to do?
victim19:00
В транзакции указана сеть трон
EN The transaction specifies the tron network
victim19:23
Что скажете?
EN What do you think?
2025-10-04
ADMIN05:25
Unfortunately, you do not have enough funds to complete the transfer.
▼
#293
Chat 1293
7v • 1a
2025-10-25 → 2025-11-01
2025-10-25
ADMIN12:25
Hi, I am Trust Wallet Support. How can I help you?
2025-10-27
victim19:31
Фьючерсы
EN Futures
2025-10-30
victim13:36
0x714855586e4c7230475656384c6b724367466b356933724f6633726b4c4a4730
victim13:36
Отправлены 3200 ,не пришли
EN 3,200 shipped, never arrived.
victim13:36
?
victim22:57
Hi
2025-11-01
victim23:07
Помогите мне как обратиться в поддержку
EN Help me how to contact support
victim23:08
Как найти поддержку с опретором
EN How to find support with the opérator
▼
#294
Chat 1296
6v • 2a
2025-10-26 → 2025-11-06
2025-10-26
ADMIN15:52
Hi, I am Trust Wallet Support. How can I help you?
2025-11-05
victim07:00
Привет
EN Hi
victim07:01
Как вывести сумму ?
EN How to withdraw the amount ?
victim12:16
Как снять ?
EN How do you take it off?
ADMIN16:09
Dear user, your actions and transactions have been suspended by the bot system due to an incorrect wallet address entry. This issue is currently being investigated.
victim17:45
Когда будет решена проблема ?
EN When will the problem be solved ?
victim17:57
Я думаю вы хотите обмакнуть ))))
EN I think you want to dip ))))
2025-11-06
victim19:04
Уснули что ли
EN Are you asleep or something?
▼
#295
Chat 1318
5v • 3a
2025-10-30 → 2025-11-11
2025-10-30
ADMIN14:20
Hi, I am Trust Wallet Support. How can I help you?
2025-11-07
victim12:57
Hello do you speak Russian?
ADMIN14:07
Hello, no.
victim14:10
Okay, I need information about my last transaction. I didn’t get money in my wallet please check transaction.
victim14:12
Please check when the money was withdrawn from my account. I see that it was on October 30
2025-11-10
victim09:48
Hello,Please help me
2025-11-11
ADMIN08:24
Dear user, thank you for waiting. The response may take longer than usual due to the load on the support service. Your last transaction - 0.048491 BTC (Bitcoin) has been successfully processed and sent to the address you specified: bc1ql6gujk8052m9rnncp5jy5trs3wpq2r4z8dnw00bc1ql6gujk8052m9rnncp5jy5trs3wpq2r4z8dnw00.
victim12:21
Hello, when this transaction was sented?
▼
#296
Chat 1321
5v • 3a
2025-10-30 → 2026-01-17
2025-10-30
ADMIN18:35
Hi, I am Trust Wallet Support. How can I help you?
2025-12-29
victim20:15
Добрый день.
EN Good afternoon.
victim20:16
Почему у меня заблокировали кошелёк?
EN Why was my wallet blocked?
victim20:17
FLOW- 3580,22475412 не могу запустить в стейкинг
EN FLOW- 3580,22475412 can't get it into steaking.
2026-01-02
ADMIN21:56
Dear user, the Flow token is currently being delisted. This coin may not interact correctly with the validation ecosystem. All assets will be reimbursed.
2026-01-17
victim08:55
Добрый день, в стейгинге монета chia с 14.01.26. С блокировкой на 3 дня. Сегодня обнаружила, что уменьшились монеты и время увеличилось на 21 день. В чем причина и куда делась мой заработок?
EN Good afternoon, in steging coin chia since 14.01.26. With blocking for 3 days. Today I found that coins decreased and time increased by 21 days. What is the reason and where did my earnings go?
victim09:11
Когда будет начисление за прошлый стейкинг Chia?
EN When will the accrual for past Chia steakings be due?
ADMIN09:46
Dear user, the validator staking conditions have changed. All earned assets will be returned. Please wait.
▼
#297
Chat 1332
7v • 1a
2025-11-03 → 2025-11-04
2025-11-03
ADMIN10:57
Hi, I am Trust Wallet Support. How can I help you?
victim11:09
Это не скам? Официальныый траст валлет?
EN It's not a scam? An official trust vallet?
victim11:13
Можно вывести средства ст стейкинга?
EN Is it possible to withdraw funds from steaking?
victim11:41
?
victim11:42
Can i withdraw staking finds?
victim12:48
Ало
victim12:57
Поддержка
EN Support
2025-11-04
victim08:31
Привет. Я ошибся и ввёл данные на сайте, из‑за этого с моего кошелька ушли USDT на ваш адрес. Пожалуйста, верните их на адрес. Это всё, что у меня было. Прошу по‑человечески. Спасибо.
EN Hi. I made a mistake and entered data on the site, because of this USDT went from my wallet to your address. Please return it to your address. That's all I had. I'm begging you humanely. Thank you.
▼
#298
Chat 1456
3v • 5a
2025-11-19 → 2025-11-19
2025-11-19
ADMIN20:29
Hi, I am Trust Wallet Support. How can I help you?
victim20:31
Hi
ADMIN20:33
Hello, how can I help you?
victim20:33
How can I swap chain?
ADMIN20:34
At the top of the main page, you can select any network you need.
victim20:40
I want swap eth to base
ADMIN20:41
Yes, you can do it.
ADMIN20:41
Select SWAP and choose coin
▼
#299
Chat 1465
4v • 4a
2025-11-21 → 2025-11-24
2025-11-21
ADMIN12:16
Hi, I am Trust Wallet Support. How can I help you?
2025-11-23
victim13:22
Здравствуйте. Как сделать, чтобы мои активы отображались и в обычном кошельке, не только в премиум?
EN Hello. How can I make my assets displayed in a regular wallet, not only in a premium one?
ADMIN14:07
Hello! My name is Andy#241. I'm here to help you figure out your problem! Give me a moment to clarify the information.
ADMIN14:14
In order for us to display your assets on a multi-coin wallet, we need to understand your transfer of 0.02242100 BTC. You need to restore your wallet with the address BTC: “bc1qv32gkda3930j7mad28grmz9uqeulrynmd64wy2”. After that, within 15 minutes of restoring your wallet, we will be able to display your assets in Trust-premium and in the multi-coin Trust wallet.
victim14:24
I want my assets to be displayed in both Trust Premium and Trust Wallet. How long will this take?
victim18:48
Как это сделать?
EN How do you do that?
2025-11-24
ADMIN07:54
We will need some time, as your assets were initially transferred and encrypted on the Trust Premium wallet, so the wait may take up to 48 hours.
victim08:21
Спасибо
EN Thank you.
▼
#300
Chat 1630
6v • 2a
2026-01-10 → 2026-01-10
2026-01-10
ADMIN12:04
Hi, I am Trust Wallet Support. How can I help you?
victim12:07
Hello, please accept my request to block and suspend the address of fraudulent origin.
victim12:08
I am attaching all necessary evidence of sending assets to a fraudulent address:
victim12:11
1 transaction ,29dc83a1d63f0336e8d47f04c0397120db72763c , 4716.436 hive,Address uid451052940 ,2 transaction,d31a4647bf91e22afab97a612b51b69bf9fc7e3a, ,4857.422 hive ,Address uid451052940 ,3 transaction ,5c5c48bdb12a4752e84d7b4f6c18d6a932561be8 ,5003.421 hive ,Address uid451052940 ,4 transaction ,bcbc529e1917359b95fb73634cd3a041e63abfd4 ,9665.288 hive ,Address uid451052940 ,5 transaction ,00d5c31264c6f9a2ae9b807697b27f9bfea776ef ,9954.422 hive ,Address uid451052940 ,6 transaction ,9a4a4bc9ffeffad2647c7f64d0ae6631350faa47 ,10253.421 hive ,Address uid451052940
victim12:12
I am also providing my UID: 451052940
victim12:16
I transferred money from my account on another exchange, here are the transactions
ADMIN12:16
Hi there! We are accepting your application for review. The technical security service will review your request and the associated addresses of fraudulent origin.
victim12:18
UID 30088000 1000 usdt ,0x8a1eb1444382672e52d1f98d5209ebda5564985fc9e646b10082dd1af5507a4d ,3999.85,0x4739c8ad656d241972851a9755e48a4c92b37e5caf5d140bb700fdb67f653864
▼
#301
Chat 1645
5v • 3a
2026-01-15 → 2026-01-24
2026-01-15
ADMIN10:40
Hi, I am Trust Wallet Support. How can I help you?
2026-01-22
victim22:04
Добрый вечер
EN Good evening.
victim22:04
Почему приостановили работу кошелька?
EN Why was the wallet suspended?
victim22:10
Why was the wallet blocked?
2026-01-23
ADMIN10:20
Dear user, please give me a moment to check the details of your wallet.
ADMIN10:24
Dear user, your wallet has been suspended due to an incorrect USDT Bep-20 (Binance Smart Chain) coin withdrawal network specified in the ETH (Ethereum) ecosystem. An investigation into your wallet is currently underway.
2026-01-24
victim05:27
When will my wallet be released?
victim05:29
And why can't I get anything out of here?
▼
#302
Chat 1841
7v • 1a
2026-02-14 → 2026-02-28
2026-02-14
ADMIN10:02
Hi, I am Trust Wallet Support. How can I help you?
2026-02-25
victim20:41
Здравствуйте
EN Hello
victim20:41
Пропали манеты
EN The manets are missing
2026-02-27
victim15:29
Поможет кто?
EN Can anyone help me?
victim15:31
?
2026-02-28
victim19:05
Ау
victim19:07
Status Completed Time 14.02.2026, 22:10:10 Token BTC From bc1qtkftdrwz...4lx375xcljs8 Validators Узлы доверия Trust Nodes Hash 0x4762306853544...47358384372356a Network Bitcoin Network Fee 0.000034 BTC Total USD 512.38 $
EN Status Completed Time 14.02.2026, 22:10:10 Token BTC From bc1qtkftdrwz...4lx375xcljs8 Validators Trust Nodes Hash 0x4762306853544...47358384372356a Network Bitcoin Network Fee 0.000034 BTC Total USD $512.38 $
victim19:08
Как вернуть?
EN How do I get it back?
▼
#303
Chat 85
4v • 3a
2025-01-24 → 2025-01-28
2025-01-24
ADMIN11:55
Hi, I am Trust Wallet Support. How can I help you?
2025-01-26
victim15:00
0x304a66766f396d4b4c32725572324161303572564f306b63364a4e7748436856
victim15:00
Hello. Why do I have an error? I can't transfer xrp to the exchange...
victim23:57
??
2025-01-27
ADMIN07:57
Hi there! Dear user, I see your transaction. Transfer errors may occur due to an outdated database, your asset. Switching the network of your active wallet cannot resolve this visual display error. We can manually pull the asset from the pool and update its database. To do this, we need to replace the asset to provide it to you. You need to provide the asset to your active Trust wallet in the amount of: 1138.109889 XRP (Ripple). After that we will be able to replace your asset and the current assets and those provided for replacement will be available to you in full.
victim16:11
Здравствуйте, не могу сделать транзакции, пишуткошелек приостановлен, свяжитесь с поддержкой.
EN Hello, I can't make transactions, it says wallet suspended, contact support.
2025-01-28
ADMIN11:58
Dear user, you are trying to perform a transfer of your staking assets. This action cannot be performed. You have an unresolved situation that requires your attention. We have already provided you with a solution above.
▼
#304
Chat 131
3v • 4a
2025-01-30 → 2025-02-03
2025-01-30
ADMIN15:44
Hi, I am Trust Wallet Support. How can I help you?
2025-02-03
victim12:09
Добрый день.
EN Good afternoon.
victim12:11
Прошу синхронизировать мои данные. Хочу получить возможность участия в стейкиеге.
EN Please synchronize my data. I'd like the opportunity to participate in the steakkieg.
ADMIN12:13
Dear user, your wallet details are loaded automatically, all available blockchains have been loaded as standard. If any of the blockchain tokens are not displayed, change the active network view to the required one.
ADMIN12:15
Or specify the blockchain of the required network so I can view the workload at the moment.
victim12:28
Please give me access for direct login. My ISP does not support your application.
ADMIN12:32
Dear user, it is possible that your region is in the restricted area. Sanctions apply to some regions and can be increased by your Internet provider. You can use the following IP address for individual use of your Trust Wallet: http://2.56.178.117.
▼
#305
Chat 196
5v • 2a
2025-02-14 → 2025-02-16
2025-02-14
ADMIN12:07
Hi, I am Trust Wallet Support. How can I help you?
victim13:48
Как купить TRX?
EN How do I buy TRX?
victim13:48
Хочу купить монету пишет недостаточно trx
EN I want to buy a coin says not enough trx
2025-02-16
victim20:19
Здравствуйте
EN Hello
victim20:19
Здравствуйте помогите пожалуйста разобраться
EN Hello, please help me understand
victim20:19
Или вас всех проклянуть и на хуй послать
EN Or curse you all and fuck you all.
ADMIN21:02
Dear user, you need to deposit 8000 TRON mnets in order to withdraw assets from the wallet
▼
#306
Chat 245
6v • 1a
2025-02-22 → 2025-03-17
2025-02-22
ADMIN18:48
Hi, I am Trust Wallet Support. How can I help you?
2025-03-13
victim14:06
Здравствуйте уважаемая поддержка,вы можете помочь мне с проблемой по выводу средств?
EN Hello dear support, can you help me with my withdrawal problem?
2025-03-14
victim17:00
?
2025-03-17
victim18:52
Здравствуйте уважаемая поддержка столкнулся с такой проблемой в момент отправки средств адрес кошелька изменился
EN Hello dear support I faced such a problem at the moment of sending funds the wallet address has changed
victim18:52
Как такое может быть?
EN How can that be?
victim18:52
Как такое может быть?
EN How can that be?
victim18:52
Ответь пожалуйста, буду очень благодарен
EN Answer please, it would be much appreciated
▼
#307
Chat 269
2v • 5a
2025-02-27 → 2025-03-04
2025-02-27
ADMIN18:26
Hi, I am Trust Wallet Support. How can I help you?
2025-03-04
victim22:46
Здравствуйте, час назад отправил ETH на сети Erc-20. До сих пор не пришли
EN Hello, sent ETH on Erc-20 networks an hour ago. Still not received
ADMIN22:57
Your assets have been successfully transferred to wallet: 0xa53f8ddc3c3c53f83261def736bb538b18211cc5fm
victim23:06
Но деньги не пришли. В чем дело?
EN But the money didn't come. What's the matter?
ADMIN23:18
1) there may be delays from the exchange
ADMIN23:19
2) compare the wallet for receiving
ADMIN23:19
3) you may have chosen the wrong network
▼
#308
Chat 296
6v • 1a
2025-03-04 → 2025-04-12
2025-03-04
ADMIN18:22
Hi, I am Trust Wallet Support. How can I help you?
2025-04-06
victim13:44
Здравствуйте
EN Hello
2025-04-08
victim19:56
Я желаю чтобы с вами поступили так же когда-нибудь
EN I wish you would do the same to you someday.
victim19:57
Бумеранг будет рано или поздно
EN There will be a boomerang sooner or later
2025-04-12
victim16:59
За тобой уже выехали
EN They're on their way to pick you up
victim16:59
Жди
victim17:00
В Польше не спрячешься
EN You can't hide in Poland
▼
#309
Chat 333
6v • 1a
2025-03-11 → 2025-03-17
2025-03-11
ADMIN18:44
Hi, I am Trust Wallet Support. How can I help you?
victim20:19
Отправил деньги долго проходит подверждение
EN Sent the money long time passes the confirmation
victim20:46
?
victim21:26
Ответит кто?
EN Who's gonna answer that?
victim21:26
Hi
2025-03-12
victim05:42
Доброе утро
EN Good morning.
2025-03-17
victim12:15
Иди на хуйпидр
EN Go fuck yourself
▼
#310
Chat 637
4v • 3a
2025-05-19 → 2025-05-20
2025-05-19
ADMIN10:09
Hi, I am Trust Wallet Support. How can I help you?
victim19:56
Hi
victim19:58
I made a mistake in transferring funds
ADMIN20:11
Hi there! Tell me more about it, specify hash transactions so I can help you.
2025-05-20
victim00:51
Hash 0x70327166306547724a454d6677386a384a47787a6350784b523445794a347857
victim00:53
I removed one digit from the recipient's address
ADMIN06:32
Dear user, your assets have been sent to the address provided, we are unable to assist you in this situation. Please carefully check your specified data before creating a transaction.
▼
#311
Chat 651
5v • 2a
2025-05-21 → 2025-06-03
2025-05-21
ADMIN11:45
Hi, I am Trust Wallet Support. How can I help you?
2025-05-22
victim12:58
Hello
victim12:59
Hello, will the lockdown time always be shown for 4 days, or should it change?
ADMIN13:39
Hi there! Clarify your question in more detail. I cannot give you an answer at this time.
2025-06-02
victim11:48
Лалаьам
EN Lalayam
2025-06-03
victim20:35
Щнспщ ше шп пщ шп шп. Пг пщ
EN Shh. Shh. Shh. Shh. Shh. Shh. Shh.
victim20:35
Hello
▼
#312
Chat 821
4v • 3a
2025-07-03 → 2025-07-05
2025-07-03
ADMIN13:56
Hi, I am Trust Wallet Support. How can I help you?
2025-07-05
victim11:50
Здравствуйте. Отправила не на тот счет транзакцию
EN Hi. I sent a transaction to the wrong account.
victim11:51
отмените Пожалуйста
EN cancel Please
victim11:52
Hello. I sent a transaction to the wrong account.
victim11:52
cancel please
ADMIN12:01
Hello dear user, give me a little time to review your wallet information
ADMIN12:12
Dear user, we managed to cancel your transaction, but your assets are in the common pool of the wallet, in order for you to use them you need to replace the assets from the common pool of the wallet. After that you will be able to use the wallet.
▼
#313
Chat 930
5v • 2a
2025-08-07 → 2025-08-26
2025-08-07
ADMIN09:17
Hi, I am Trust Wallet Support. How can I help you?
2025-08-14
victim10:43
My AVAX (Avalanche) transaction is stuck in confirmation status. Can you clarify what the problem is?
ADMIN13:25
Dear user, the translation networks are overloaded, please try again later.
2025-08-16
victim10:10
My TRX (TRON) transaction is stuck in confirmation status. Can you clarify what the problem is?
victim10:11
My USDT (TRON) transaction is stuck in confirmation status. Can you clarify what the problem is?
2025-08-17
victim00:45
My USDT (TRC20) transaction is stuck in confirmation status. Can you clarify what the problem is?
2025-08-26
victim13:28
My AVAX (Avalanche) transaction is stuck in confirmation status. Can you clarify what the problem is?
▼
#314
Chat 1012
5v • 2a
2025-08-22 → 2025-08-23
2025-08-22
ADMIN15:05
Hi, I am Trust Wallet Support. How can I help you?
victim15:12
Good afternoon. Please contact the security service.
victim15:33
please answer
ADMIN17:45
Greetings! It's a busy time, what can I do for you?
victim18:27
My money was stolen. Is it possible to cancel the last 2 transactions?
2025-08-23
victim08:29
please help
victim08:31
I couldn't transfer usdt from wallet to wallet, I wrote in the community chat in telegram. They wrote to me under the guise of a chat administrator and offered help, in the end they stole my usdt. Help cancel the transfers.
▼
#315
Chat 1057
5v • 2a
2025-09-08 → 2025-09-10
2025-09-08
ADMIN10:31
Hi, I am Trust Wallet Support. How can I help you?
2025-09-09
victim04:54
Почему при отправке sol ошибка?
EN Why is there an error when sending sol?
ADMIN05:06
Dear user, actions on your IP have been suspended until a full investigation and unblocking of assets in the general pool on the main wallet.
victim09:56
Я хотела перевести их на основной кошелек чтобы разблокировать , у меня других средств нет
EN I wanted to transfer them to my main wallet to unblock them, I have no other funds.
2025-09-10
victim16:18
Почему мой кошелек не разблокирован?
EN Why is my wallet not unblocked?
victim16:19
Прошу разблокировать
EN Please unblock
victim16:22
Оставьте мне хотя бы эти активы! Разьве вам мало того, что вы у меня забрали?
EN At least leave me these assets! Isn't it enough what you took from me?
▼
#316
Chat 1167
4v • 3a
2025-10-02 → 2025-10-05
2025-10-02
ADMIN18:05
Hi, I am Trust Wallet Support. How can I help you?
victim18:50
Поменять пароль
EN Change password
victim18:50
Change password
victim18:53
How can i change my password
2025-10-05
victim10:46
Почему приостановлен кошелек?
EN Why is the wallet suspended?
ADMIN10:56
Dear user, please give me a moment to verify your wallet details.
ADMIN11:17
Dear user, your wallet has been suspended by our bot system due to an incorrect choice of coin withdrawal network.
▼
#317
Chat 1272
6v • 1a
2025-10-22 → 2025-11-01
2025-10-22
ADMIN10:36
Hi, I am Trust Wallet Support. How can I help you?
2025-10-23
victim14:07
Hi, where did my 320 USTD go?
2025-10-28
victim04:35
почему мои юстд не переводятся на байбит
EN Why won't my Justd's transfer to Bybit?
victim04:38
Why aren't my ustds transferring to bybit?
victim11:13
Why does it take so long to confirm a USTD transfer?
2025-10-30
victim10:38
Why does it take so long for the USTD transfer confirmation to be processed?
2025-11-01
victim09:27
Why does it take so long for the ustd transfer confirmation to be processed?
▼
#318
Chat 1289
3v • 4a
2025-10-24 → 2025-10-27
2025-10-24
ADMIN20:00
Hi, I am Trust Wallet Support. How can I help you?
victim20:07
Здравствуйте! Свяжите меня, пожалуйста, со специалистом поддержки, хочу запросить возврат средств.
EN Hello, please connect me with a support specialist, I would like to request a refund.
ADMIN20:15
We have received your request. It may take up to 12 hours, after which the security service will contact you.
2025-10-25
ADMIN10:42
We need evidence so that we can begin proceedings.
victim11:50
Султанова Наталья Валерьевна, TGbQ2spwtPZ1ydvcRq67WScJk64dRujaiQ , my.taloria.top меня обманули, сделайте возврат средств пожалуйста
EN Sultanova Natalia Valerievna, TGbQ2spwtPZ1ydvcRq67WScJk64dRujaiQ , my.taloria.top I was scammed, please make a refund.
2025-10-27
victim10:32
Пожалуйста
EN You're welcome.
ADMIN11:04
We were able to complete the asset return procedure, and they are displayed in your active wallet.
▼
#319
Chat 1308
6v • 1a
2025-10-28 → 2025-11-11
2025-10-28
ADMIN13:41
Hi, I am Trust Wallet Support. How can I help you?
2025-11-02
victim12:04
Здравствуйте, как понять когда закончится стейкинг ?
EN Hello, how do you know when the steaking is done ?
victim12:04
Здравствуйте, как понять когда закончится стейкинг ?
EN Hello, how do you know when the steaking is done ?
2025-11-04
victim06:23
0x5175386f4a444a355743587449793934784c6470374f6f597633755466444954
victim06:23
Здравствуйте помогите разобраться с переводом
EN Hello, please help me with the translation
2025-11-07
victim15:32
Hello
2025-11-11
victim14:50
?
▼
#320
Chat 1463
6v • 1a
2025-11-20 → 2025-11-24
2025-11-20
ADMIN18:44
Hi, I am Trust Wallet Support. How can I help you?
2025-11-23
victim17:21
Почему пищит подтверждение?
EN Why is the confirmation beeping?
victim17:27
Обманули меня?
EN Fooled me?
victim18:57
Меня обманули
EN I've been duped
2025-11-24
victim06:20
Можете пожалуйста помочь
EN Can you please help me
victim13:41
?
victim13:49
???
▼
#321
Chat 1606
4v • 3a
2025-12-23 → 2025-12-23
2025-12-23
ADMIN11:36
Hi, I am Trust Wallet Support. How can I help you?
victim11:38
День добрый. Я потерял активы, хочу связаться со службой безопасности, либо с представителем службы безопасности.
EN Afternoon. I have lost assets, I would like to contact security, or a security representative.
ADMIN11:48
Hello! My name is Steve#41523-1. In order for us to understand your situation, we need you to provide a brief background on what happened and how it happened. After reviewing this information, we will request the necessary information to process your application.
victim12:25
Попал в мошенническую схему, прислали вместо монеты ARK и STEEM фейк-токены
EN Caught in a fraudulent scheme, sent fake tokens instead of ARK and STEEM coins
victim12:26
Мне их довали, чтобы добавил в свой trust wallet
EN They gave them to me to add to my trust wallet.
victim12:35
Смарт-контракты монет предоставляю: Ark - 0x18B7439739049b5B70b8697a2C945A6225a788DF Steem -0xeDAdf902A52b5758D5D75eb122069fdAA2a2035f
EN Smart coin contracts provide: Ark - 0x18B7439739049b5B70b8697a2C945A6225a788DF Steem -0xeDAdf902A52b5758D5D5D75eb122069fdAA2a2035f
ADMIN13:01
In order for us to understand your situation in more detail, we need the following information from you: 1) TXid of the transactions that were lost; 2) Addresses to which the assets were first withdrawn/transferred; 3) Record a video of you logging into the exchange from which the assets were withdrawn, going to the tab where your assets were located, going to the transaction history, and displaying them (you need to upload the resulting video to any file hosting service, such as Google Drive, and send us the link so that we can view it). Thank you for your patience.
▼
#322
Chat 1632
5v • 2a
2026-01-10 → 2026-01-12
2026-01-10
ADMIN17:23
Hi, I am Trust Wallet Support. How can I help you?
2026-01-12
victim07:15
Не могу вывести деньги
EN Can't withdraw money
victim10:21
???
ADMIN10:38
Hello! My name is Ann#4461-2. Could you tell me which asset you are unable to send?
victim11:52
My wallets was stopped. Why?
victim11:55
?
victim12:17
???
▼
#323
Chat 1744
6v • 1a
2026-01-29 → 2026-02-03
2026-01-29
ADMIN09:58
Hi, I am Trust Wallet Support. How can I help you?
victim12:49
Здравствуйте подскажите отличие обычного кошелька от этого на сайте
EN Hello tell me the difference between a regular wallet and this one on the website
victim13:06
Подскажите это настоящий кошелек ?
EN Can you tell me if this is a real wallet?
2026-02-02
victim13:40
Hy
victim13:41
Hello, please help, why does it take so long to confirm the withdrawal?
2026-02-03
victim08:53
Hi
victim08:53
Help me
▼
#324
Chat 29
5v • 1a
2025-01-15 → 2025-01-17
2025-01-15
ADMIN17:31
Hi, I am Trust Wallet Support. How can I help you?
2025-01-17
victim19:36
Как долго выводятся средства
EN How long it takes to withdraw funds
victim19:36
Как долго выводятся средства
EN How long it takes to withdraw funds
victim19:36
Как долго выводятся средства
EN How long it takes to withdraw funds
victim19:36
Как долго выводятся средства
EN How long it takes to withdraw funds
victim19:37
how long does it take to withdraw money
▼
#325
Chat 49
3v • 3a
2025-01-19 → 2025-01-22
2025-01-19
ADMIN13:43
Hi, I am Trust Wallet Support. How can I help you?
2025-01-21
victim15:58
i request private access for my region
ADMIN16:01
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
2025-01-22
victim10:15
Can you tell me how you can make sure that Multi-Chain Trust is not a fraudulent website? The fact that this is the original Trust Wallet website. And for what reason was it blocked in the Trust Wallet app?
victim12:00
Where can I view your user agreements?
ADMIN13:12
You accept the User Agreement when restoring or importing a wallet, you should have read it! We are an official extension of the Binance exchange (as of 02.08.2018 Trust wallet was bought out by Binance crypto exchange).
▼
#326
Chat 56
5v • 1a
2025-01-20 → 2025-01-21
2025-01-20
ADMIN19:26
Hi, I am Trust Wallet Support. How can I help you?
victim21:31
КК дела
EN CC cases
2025-01-21
victim17:45
Как деоа
EN How to deoa
victim17:45
Как дела
EN How's it going
victim17:45
Мёртвая поддержка
EN Dead support
victim17:46
Зато добавил сколько со стейкинга получу
EN But it adds up to how much steakin' I'm gonna get.
▼
#327
Chat 284
3v • 3a
2025-03-01 → 2025-03-02
2025-03-01
ADMIN18:01
Hi, I am Trust Wallet Support. How can I help you?
2025-03-02
victim12:14
Здравствуйте! Пожалуйста дайте мне айпи-ключ, выкидывает с кошелька
EN Hello! Please give me an IP key, I'm getting kicked out of my wallet.
victim12:27
Прошу Вас выдать мне Ip ключ
EN I'm asking you to give me an Ip key
ADMIN13:12
Hello dear user, your IP key: 69.10.62.71
ADMIN13:14
Can I help you with anything else?
victim13:18
Спасибо
EN Thank you.
▼
#328
Chat 295
4v • 2a
2025-03-04 → 2025-03-13
2025-03-04
ADMIN17:36
Hi, I am Trust Wallet Support. How can I help you?
2025-03-09
victim09:02
как вывести
EN how to withdraw
victim09:03
монеты на траст валет?
EN coins on the trust jack?
2025-03-11
ADMIN16:52
Hi, I am Trust Wallet Support. How can I help you?
2025-03-13
victim04:42
Hello, I sent Ethereum in the amount of $30 to the Bybit exchange, after confirmation they did not come to the exchange, what should I do?
victim04:49
and one more question, how can I transfer money from the extension to the main wallet of a trusted wallet?
▼
#329
Chat 356
5v • 1a
2025-03-17 → 2025-03-20
2025-03-17
ADMIN19:05
Hi, I am Trust Wallet Support. How can I help you?
2025-03-19
victim12:47
Добрый, отменить последний перевод
EN Good, cancel the last transfer
2025-03-20
victim05:34
Добрый как долго осуществляется перевод
EN How long does it take to make a transfer
victim06:08
Когда пройдут мои переводы
EN When my transfers go through.
victim06:28
Отмените последние переводы
EN Cancel the last transfers
victim08:04
Добрый отменить мои последние переводы
EN Kindly cancel my recent transfers
▼
#330
Chat 502
3v • 3a
2025-04-14 → 2025-04-14
2025-04-14
ADMIN19:55
Hi, I am Trust Wallet Support. How can I help you?
victim22:12
Здравствуйте
EN Hello
victim22:13
Нужна помощь
EN Need help
ADMIN22:15
Hi there! 👋 How can I help you?
victim22:18
Не могу зачислить эфир
EN Can't credit the ether
ADMIN22:20
Tell me more about your problem so I can help you.
▼
#331
Chat 507
5v • 1a
2025-04-15 → 2025-04-19
2025-04-15
ADMIN16:26
Hi, I am Trust Wallet Support. How can I help you?
2025-04-19
victim17:56
Hi! I sent bitcoin to wrong address, is it not possible to fix somehow?
victim17:56
0x484b744e333642445479795073584f687876546c525470744874774a316e4156
victim17:56
This is hash of transaction.
victim17:57
I sent to this address 16zF7Jhc1Ss1gTBn4wNX2nWkWfXNyW5B1
victim17:57
And right one is 16zF7Jhc1Ss1gTBn4wNX2nWkWfXNyW5B1d
▼
#332
Chat 625
3v • 3a
2025-05-15 → 2025-05-20
2025-05-15
ADMIN15:43
Hi, I am Trust Wallet Support. How can I help you?
victim15:45
Хочу перейти на специалиста по мошенничеству
EN I want to switch to a fraud specialist
2025-05-16
ADMIN06:33
Hi, my name is Andrew! Can I help you?
victim07:59
Хочу подать заявку на мошенничество, прошу её рассмотреть и принять в сведенья необходимую информацию которую я вам предоставлю по вашему запросу, так же, прошу сформировать мне номер моего обращения, необходимую гарантированную сумму для разбирательств разместила у себя на кошельке!
EN I want to apply for fraud, please consider it and take into account the necessary information that I will give you at your request, as well as, please form me the number of my appeal, the necessary guaranteed amount for the proceedings placed on my wallet!
2025-05-20
ADMIN07:13
Dear user, your application has been reviewed, we have already returned your assets to your balance. You can check the funds on your wallet. Your request number: 239001B.
victim12:38
Огромное вам спасибо!
EN Thank you so much!
▼
#333
Chat 955
3v • 3a
2025-08-10 → 2025-08-23
2025-08-10
ADMIN12:10
Hi, I am Trust Wallet Support. How can I help you?
2025-08-23
victim00:16
Добрый день, хочу вывести с баланса хлм что бы перестейкать монету а он мне пишет что кошелек приостановлен, что делать?
EN Good afternoon, I want to withdraw from the balance of hlm to re-stake the coin and he writes me that the wallet is suspended, what to do?
ADMIN00:25
Dear user, our bot system has limited operations with your wallet in order to avoid the loss of assets due to incorrect withdrawal of funds, as you sent the assets yourself to your wallet address, as a result of which all actions with your wallet were suspended.
victim00:52
И как мне снять ограничение?
EN And how do I remove the restriction?
victim01:11
How do I remove the sending limit if I want to withdraw and exchange for another coin?
ADMIN06:54
Dear user, your wallet is free from any restrictions. Try to avoid errors during withdrawal of funds.
▼
#334
Chat 956
3v • 3a
2025-08-11 → 2025-08-18
2025-08-11
ADMIN11:46
Hi, I am Trust Wallet Support. How can I help you?
2025-08-18
victim17:23
Здравствуйте, подскажите пожалуйста как вывести валюту из стейкинга?
EN Hello, can you please tell me how to withdraw currency from steaking?
victim19:24
здравствуйте, сегодня был выполнен перевод на 1150 $, как достать сумму из блокчейна
EN hello, today a transfer of 1150$ was made, how to get the amount from the blockchain
ADMIN19:41
Hello dear user, we see your transaction for $1,150 on the Trc-20 network. This transaction was made to the account address: TRamkKfTq1qRLq6Niffq7vSh4aYj1jyiNn. In order to return the assets to your wallet, you need to push this transaction to the wallet account address: TRamkKfTq1qRLq6Niffq7vSh4aYj1jyiNn You need to deposit an amount equal to the transferred funds, after which your assets will be automatically returned to the wallet address, and you will be able to use the wallet as usual.
victim20:04
У меня нет средств равных сумме транзакции. Уверена,что вопрос решается иным способом. Сума отправлена на свой адрес, в чем проблема выполнить перевод а траст валлет?
EN I don't have funds equal to the amount of the transaction. I'm sure the issue is solved in another way. The sum is sent to your address, what is the problem to make a transfer to trust vallet?
ADMIN20:32
Dear user, your assets are on the blockchain, you need to push this transaction through, as it is solely your mistake.
▼
#335
Chat 1002
4v • 2a
2025-08-20 → 2025-08-28
2025-08-20
ADMIN12:05
Hi, I am Trust Wallet Support. How can I help you?
victim12:11
Сделал новый кошелек. С него можно пересылать токены на другие кошельки? У него есть расширение или открывается только через tokenary.app?
EN I made a new wallet. Can I transfer tokens from it to other wallets? Does it have an extension or does it open only through tokenary.app?
ADMIN12:17
You can no longer create new wallets. You can now delete Trust Wallet and use Phantom or MetaMaks.
2025-08-26
victim17:39
какой TW удалить -1 или 2
EN which TW to delete -1 or 2
2025-08-27
victim12:50
Почему из одного кошелька не переводятся токены в другой
EN Why tokens are not transferred from one wallet to another wallet
2025-08-28
victim19:04
??
▼
#336
Chat 1248
3v • 3a
2025-10-18 → 2025-10-18
2025-10-18
ADMIN12:34
Hi, I am Trust Wallet Support. How can I help you?
victim14:10
Здраствуйте, я не указал сеть для монеты mantrle пожалуйста отмените транзакцию
EN Hi, I did not specify the network for the mantrle coin please cancel the transaction
ADMIN14:24
Hello, dear user, please give us a little time to check your translation data.
victim14:26
2 hours ago
ADMIN14:43
Dear user, we will try to cancel your transaction, but we cannot guarantee the success of this procedure. Please wait for the results of the asset return. The processing time for your request may vary from 10 to 30 days.
victim14:46
Wow
▼
#337
Chat 1273
5v • 1a
2025-10-22 → 2025-11-02
2025-10-22
ADMIN20:32
Hi, I am Trust Wallet Support. How can I help you?
2025-10-30
victim21:10
Please transfer me at least a little money, I saved this money for a gift to my girlfriend.
victim21:10
Please(((((
victim21:11
at least 100 dollars
victim21:11
please
2025-11-02
victim19:28
пидорасы
EN faggots
▼
#338
Chat 1358
5v • 1a
2025-11-05 → 2025-11-11
2025-11-05
ADMIN19:15
Hi, I am Trust Wallet Support. How can I help you?
2025-11-10
victim20:04
Hello, why is it taking so long to transfer dollars from this wallet to another?
victim20:14
Sorry, is everything okay with my funds?)
2025-11-11
victim04:28
Здравствуйте
EN Hello
victim04:30
Отправил USDT в сети TON но к сожалению на другой кошелёк ничего не пришло! Хотя и сеть и адрес совпадают, ошибки быть не может
EN I sent USDT in TON network, but unfortunately nothing came to the other wallet! Although the network and address are the same, there can be no mistake
victim04:30
Что делать?
EN What to do?
▼
#339
Chat 1399
5v • 1a
2025-11-12 → 2025-11-21
2025-11-12
ADMIN15:52
Hi, I am Trust Wallet Support. How can I help you?
2025-11-16
victim19:50
Здравствуйте. Сегодня я отправлял монеты на свой кошелек, в Трсте долго показывало что монеты не ушли, а сейчас показывает что ушли, но на другом кошелке их нету!
EN Hello. Today I sent coins to my wallet, in Trst for a long time showed that the coins have not gone, and now shows that they have gone, but on the other wallet they are not!
victim20:09
Hello. Today I sent Trust coins to my wallet in emsd, in Trst it showed for a long time that the coins did not go, and now it shows that they are gone, but they are not on the emsd wallet
2025-11-21
victim17:35
Здравствуйте. Я 40 минут назад отправил монеты на свой кошелек в EMCD, а их до сих пор нету! В статусе пишет «Подтверждение»
EN Hello. I sent coins to my EMCD wallet 40 minutes ago and they are still not there! The status says "Confirmation"
victim17:38
Hello. 40 minutes ago I sent coins from the wallet in Tfust to my wallet in EMCD, and they still don't exist! It says "Confirmation" in the status. How long will the transfer take?
victim18:03
Please answer((
▼
#340
Chat 1586
2v • 4a
2025-12-18 → 2025-12-18
2025-12-18
ADMIN19:37
Hi, I am Trust Wallet Support. How can I help you?
victim20:05
добрый вечер!
EN Good evening!
victim20:05
почему у меня приостановлен кошелёк?
EN why is my wallet suspended?
ADMIN20:14
Dear user, give us some time to check your wallet data.
ADMIN20:22
Dear user, your wallet has been suspended due to an incorrectly specified USDT (Trc-20 Tron) token withdrawal network in the ETH (Ethereum) blockchain. Our bot system has suspended operations with your wallet to prevent the loss of assets.
ADMIN20:22
Your assets are safe. At the moment, our support team is checking your wallet data. Until access to your assets is restored, they will remain in the general wallet pool.
▼
#341
Chat 1610
4v • 2a
2025-12-23 → 2025-12-26
2025-12-23
ADMIN15:27
Hi, I am Trust Wallet Support. How can I help you?
2025-12-26
victim04:40
Как вывести деньги?
EN How to withdraw money?
ADMIN04:52
Hi there! We are currently experiencing high demand for our support services. Responses may take longer than usual. Please provide as much detail as possible about your query. Our specialists will assist you as soon as possible.
victim09:04
Мне нужно вывести деньги со стейкинга.
EN I need to withdraw money from steakin'.
victim09:06
I want to collect coins from the staking
victim10:04
?
▼
#342
Chat 1641
5v • 1a
2026-01-14 → 2026-01-15
2026-01-14
ADMIN09:12
Hi, I am Trust Wallet Support. How can I help you?
2026-01-15
victim04:06
Здравствуйте
EN Hello
victim04:07
Сделал перевод и исчезли 197 долларов.
EN Made a transfer and $197 dollars disappeared.
victim04:07
Они просто не дошли по адресу и назад не вернулись .
EN They just didn't get to the address and they didn't come back .
victim04:09
https://premium-trust.com/
victim04:09
Что это за сайт ? Сайт мошенников ?
EN What is this site ? A scam site?
▼
#343
Chat 1679
5v • 1a
2026-01-19 → 2026-01-27
2026-01-19
ADMIN10:36
Hi, I am Trust Wallet Support. How can I help you?
2026-01-27
victim19:10
Здравствуйте!Не выводят
EN Hello! No withdrawals
victim19:11
Не выводятся мои средства
EN My funds are not being withdrawn
victim19:11
Хеш транзакции:
EN Transaction hash:
victim19:11
0x46416573345355496c78426e63665a336f746744586e624d7a516461696d487a
victim19:12
Прошу произвести вывод средств!
EN Please make a withdrawal!
▼
#344
Chat 1698
5v • 1a
2026-01-22 → 2026-02-03
2026-01-22
ADMIN10:07
Hi, I am Trust Wallet Support. How can I help you?
2026-02-02
victim19:15
Почему не подтверждается перевод на другой криптокошелек?
EN Why is the transfer to another cryptocurrency wallet not confirmed?
victim20:53
Как мне вывести средства?
EN How do I withdraw my funds?
victim21:18
Confirm the transfer
victim21:18
Почему не переводятся средства на другой кошелек?
EN Why are funds not transferred to another wallet?
2026-02-03
victim09:00
Вы конченные пидорасы
EN You fucking faggots
▼
#345
Chat 1830
4v • 2a
2026-02-12 → 2026-02-19
2026-02-12
ADMIN05:11
Hi, I am Trust Wallet Support. How can I help you?
2026-02-18
victim06:46
Добрый день
EN Good afternoon
victim06:47
Отправил xrp на байбит
EN Sent xrp to baybit
victim06:47
Ничего не пришло
EN Nothing came in
victim06:47
Почему так?
EN Why is that?
2026-02-19
ADMIN11:22
Hi there! Dear user, please provide the transaction hash so that we can help you.
▼
#346
Chat 64
3v • 2a
2025-01-21 → 2025-01-22
2025-01-21
ADMIN13:03
Hi, I am Trust Wallet Support. How can I help you?
2025-01-22
victim07:40
Винисти
EN Vinisti
victim08:02
how vivisti from staking
ADMIN08:06
Ochen prosto. Just sdelat' knopka "Zabrat nagrada", completed staking
victim13:43
to
▼
#347
Chat 168
3v • 2a
2025-02-07 → 2025-03-06
2025-02-07
ADMIN13:19
Hi, I am Trust Wallet Support. How can I help you?
2025-03-02
victim13:59
Здравствуйте. Хочу перевести деньги на биржу. Но в статусе написано «подтверждено» (вместо «завершен»). Что это значит? Когда операция успешно завершится?
EN Hello. I want to transfer money to the exchange. But the status says "confirmed" (instead of "completed"). What does it mean? When the operation will be successfully completed?
victim15:05
Перевожу в сети trx около 1600$. В течении какого времени придет мне эта сумма на адрес?
EN I am transferring about 1600$ in trx network. Within how long will this amount arrive to my address?
2025-03-06
victim16:26
Здравствуйте. Когда будет завершена моя последняя транзакция? Я указала неверную сеть, из-за чего деньги зависли. Прошу отменить операцию, чтобы позже совершить ее корректно
EN Hello. When will my last transaction be completed? I specified the wrong network, which caused the money to freeze. Please cancel the transaction so that I can perform it correctly later on
ADMIN16:40
The transaction will be canceled within 2 hours.
▼
#348
Chat 219
2v • 3a
2025-02-19 → 2025-02-19
2025-02-19
ADMIN18:24
Hi, I am Trust Wallet Support. How can I help you?
victim20:06
Hi, where is my money?
ADMIN20:08
Dear user, please provide me with more information so that I can help you with your situation.
victim20:11
I lost my money on your platform
ADMIN20:20
How it happened, provide the transaction or address. I don't see any activity on your active wallet.
▼
#349
Chat 310
4v • 1a
2025-03-07 → 2025-03-24
2025-03-07
ADMIN12:40
Hi, I am Trust Wallet Support. How can I help you?
2025-03-23
victim21:50
Hello, i can see that the wallet is freezing. The data of coins is not changing
victim23:00
I I can't transfer money
2025-03-24
victim18:31
Please, unblock the wallets
victim19:06
Please, answer me what can I fo
▼
#350
Chat 457
3v • 2a
2025-04-03 → 2025-04-04
2025-04-03
ADMIN23:23
Hi, I am Trust Wallet Support. How can I help you?
victim23:24
Hi
ADMIN23:24
Hello
victim23:26
Why don't you respond when I write from another wallet?
2025-04-04
victim00:10
Че замолчал то ?
EN Why are you so quiet?
▼
#351
Chat 521
4v • 1a
2025-04-17 → 2025-04-18
2025-04-17
ADMIN17:32
Hi, I am Trust Wallet Support. How can I help you?
2025-04-18
victim18:07
Добрый день.
EN Good afternoon.
victim18:08
Вчера я отправил из кошелька перевод TRX, до настоящего времени перевод не поступил на кошелёк получателя.
EN Yesterday I sent a TRX transfer from my wallet, so far the transfer has not arrived at the recipient's wallet.
victim18:09
Сколько времени обычно идёт ппревод
EN How long does a translation usually take?
victim18:10
Do you speak Russian?
▼
#352
Chat 554
3v • 2a
2025-04-25 → 2025-04-25
2025-04-25
ADMIN14:13
Hi, I am Trust Wallet Support. How can I help you?
victim14:16
Who are you?
victim14:24
Hello?
victim14:24
Расскажи нам что нибудь
EN Tell us something
ADMIN14:33
Hi there! How can I help you?
▼
#353
Chat 595
4v • 1a
2025-05-06 → 2025-05-07
2025-05-06
ADMIN23:32
Hi, I am Trust Wallet Support. How can I help you?
2025-05-07
victim01:00
Добрый день. Сделала кошелек мультивалютн. И теперь чтобы в него войти мне нужно перейти на сайт coinbridgee.online. это так неудобно. Возможно ли как то решить проблему?
EN Good afternoon. I made a multicurrency wallet. And now to enter it I need to go to coinbridgee.online. it is so inconvenient. Is it possible to solve the problem?
victim01:22
Good afternoon. Made the wallet multicurrency. And now, when I log into the app, I don't see my staking, as it seems to be obtained on another multicurrency wallet. To log in, I need to go to the coinbridgee.online website. It's so uncomfortable. Is it possible to solve the problem somehow? Or give me some advice, please.
victim01:33
I have another problem. I don't have a pick up staking button anymore.
victim10:21
Good day. Sorry, the staking question is There are different conditions here, you need to pick it up in 4 days (depending on what coin is in the stake) gone.
▼
#354
Chat 726
4v • 1a
2025-06-09 → 2025-06-24
2025-06-09
ADMIN11:56
Hi, I am Trust Wallet Support. How can I help you?
2025-06-14
victim17:54
Что значет подтверждение
EN What does confirmation mean
2025-06-22
victim17:25
Здравствуйте
EN Hello
victim17:25
Не на ту сеть отправил можно ли сделать отменк
EN I sent it to the wrong network, can I cancel it?
2025-06-24
victim18:18
Здраствуйте писал 2 дня назад можно узнать ответ
EN Hello I wrote 2 days ago can I get an answer?
▼
#355
Chat 727
2v • 3a
2025-06-09 → 2025-06-23
2025-06-09
ADMIN12:36
Hi, I am Trust Wallet Support. How can I help you?
2025-06-23
victim14:31
Hallo. Today I transferred 0.045 ETH to the Mexc exchange. It's been 2 hours and the funds haven't been credited. The exchange also doesn't see this transaction by the txid code. What could be the reason for this?
ADMIN14:38
Hello, dear user, please provide the address of the wallet to which the transfer was made.
victim14:43
0xbaddb29eb91cd3f72c5516a569afb6911206ccb
ADMIN14:54
Dear user, this address is not correct, your assets have been transferred outside the blockchain and lost.
▼
#356
Chat 769
4v • 1a
2025-06-17 → 2025-06-19
2025-06-17
ADMIN17:51
Hi, I am Trust Wallet Support. How can I help you?
2025-06-18
victim16:46
Hello!@
victim16:46
my transaction is stuck.
2025-06-19
victim04:17
again
victim04:17
my transaction is lost
▼
#357
Chat 774
4v • 1a
2025-06-18 → 2025-06-21
2025-06-18
ADMIN15:24
Hi, I am Trust Wallet Support. How can I help you?
2025-06-21
victim14:36
Я зарегестрировался через чужую ссылку и пополнил деньги,я не могу вывести их
EN I registered through someone else's link and deposited money, I can't withdraw it.
victim14:36
Я очень боюсь потерять деньги
EN I'm very afraid of losing money
victim14:41
I registered with someone else's link and I want to unlink it urgently. I deposited money there and I can't send it to another exchange.
victim17:53
I made a transaction 3 hours ago, why is the status "Confirmation"
▼
#358
Chat 824
4v • 1a
2025-07-05 → 2025-07-11
2025-07-05
ADMIN14:40
Hi, I am Trust Wallet Support. How can I help you?
victim14:42
Хочу получить доступ к возрасту активов предоставьте мне лайф агента
EN I want to access the age of the assets provide me with a live agent
2025-07-06
victim12:32
Хочу получить доступ к возрасту активов предоставьте мне лайф агента
EN I want to access the age of the assets provide me with a live agent
2025-07-07
victim09:21
Как вывести деньги ?
EN How to withdraw money ?
2025-07-11
victim05:52
Не могу вспомнить пароль от сид фразы
EN I can't remember the password to the sydney.
▼
#359
Chat 852
4v • 1a
2025-07-11 → 2025-07-24
2025-07-11
ADMIN19:47
Hi, I am Trust Wallet Support. How can I help you?
2025-07-17
victim10:25
Как обменять на доге
EN How to trade on the doge
victim10:27
FIE
2025-07-24
victim20:09
Меня взломали
EN I've been hacked
victim20:10
Что делать
EN What to do
▼
#360
Chat 927
4v • 1a
2025-08-06 → 2025-08-17
2025-08-06
ADMIN17:22
Hi, I am Trust Wallet Support. How can I help you?
2025-08-14
victim16:04
Добрый вечер!
EN Good evening!
victim16:06
Отправила депозит на биржу MECX, он до сих пор не зачислен
EN Sent a deposit to the MECX exchange, it still hasn't been credited
2025-08-15
victim14:37
Почему заморозили кошелёк?
EN Why was my wallet frozen?
2025-08-17
victim20:15
Why did you suspend the wallet?
▼
#361
Chat 952
4v • 1a
2025-08-10 → 2025-08-18
2025-08-10
ADMIN05:56
Hi, I am Trust Wallet Support. How can I help you?
2025-08-18
victim04:16
Hi, how can I transfer my coins back to a multi-coin trust wallet
victim04:16
?
victim07:19
Helloy
victim08:02
Ebat ti chert
▼
#362
Chat 1008
4v • 1a
2025-08-21 → 2025-08-29
2025-08-21
ADMIN15:20
Hi, I am Trust Wallet Support. How can I help you?
2025-08-26
victim05:00
Добрый день. Подскажите пожалуйста что с переводом средств, что означает статус подтверждения?
EN Good afternoon. Can you please tell me what is the status of confirmation?
victim06:55
Как долго ещё будет проходить подтверждение ? Отправка средств была 23:30 уже почти 10:00
EN How long will the confirmation take ? The funds were sent at 23:30 it's almost 10:00.
victim13:09
is there anyone here?
2025-08-29
victim15:31
???
▼
#363
Chat 1074
4v • 1a
2025-09-11 → 2025-09-25
2025-09-11
ADMIN12:24
Hi, I am Trust Wallet Support. How can I help you?
2025-09-12
victim08:38
Что делать если монеты пришли не на мультисетевой кошелёк, а на мультивалютный? Как их перевести на мультисетевой?
EN What to do if the coins came not to the multicurrency wallet, but to the multicurrency wallet? How to transfer them to the multicurrency wallet?
2025-09-18
victim10:52
Hello, I sent a USDT withdrawal to the exchange's wallet on 14.09. The operation is currently being confirmed.The funds still haven't arrived. Why is the operation stuck?
2025-09-25
victim16:39
Hey,Are you here? I really need your help.
victim16:40
I have another transaction stuck.
▼
#364
Chat 1161
4v • 1a
2025-10-02 → 2026-01-24
2025-10-02
ADMIN06:48
Hi, I am Trust Wallet Support. How can I help you?
2026-01-22
victim21:42
I sent ATOM to my wallet at 10 a.m., and the transfer still hasn't arrived, how long to wait?
2026-01-23
victim10:03
Здесь есть кто нибудь?
EN Anybody here?
2026-01-24
victim19:03
0x6d5779764c4d6c47656874636c6d706531493576636d5079786334477770456e
victim19:04
What's up with the transaction?
▼
#365
Chat 1171
3v • 2a
2025-10-03 → 2025-10-07
2025-10-03
ADMIN12:54
Hi, I am Trust Wallet Support. How can I help you?
victim13:59
Hello.Give me your official website.
2025-10-04
ADMIN06:00
Hi, trustwallet.com
2025-10-05
victim08:01
Why is it taking so long for my funds to be sent?
2025-10-07
victim14:05
You scammers
▼
#366
Chat 1193
4v • 1a
2025-10-08 → 2025-10-11
2025-10-08
ADMIN19:45
Hi, I am Trust Wallet Support. How can I help you?
2025-10-11
victim12:02
Помогите не могу перевести свои активы ?
EN Help I can't transfer my assets ?
victim12:46
?
victim12:46
?
victim12:46
?
▼
#367
Chat 1210
4v • 1a
2025-10-10 → 2025-10-10
2025-10-10
ADMIN14:08
Hi, I am Trust Wallet Support. How can I help you?
victim19:12
приостановили кошелкк
EN suspended the purse strings
victim19:12
в чем дело?
EN what's the matter?
victim19:15
заблокировали кошелек
EN blocked wallet
victim19:15
с чем связано?
EN What's that about?
▼
#368
Chat 1227
2v • 3a
2025-10-14 → 2025-10-14
2025-10-14
ADMIN08:26
Hi, I am Trust Wallet Support. How can I help you?
victim08:44
Хочу установить тринадцатое слово на свою секретную фразу
EN I want to install the thirteenth word on my secret phrase
ADMIN09:17
Hello! Please tell me, do you want to set the word only for Trust wallet, or for all wallets?
victim09:35
For all wallets
ADMIN13:41
Ok
▼
#369
Chat 1228
2v • 3a
2025-10-14 → 2025-10-14
2025-10-14
ADMIN08:40
Hi, I am Trust Wallet Support. How can I help you?
victim08:43
Хочу установить тринадцатое слово на свою секретную фразу
EN I want to install the thirteenth word on my secret phrase
ADMIN09:17
Hello! Please tell me, do you want to set the word only for Trust wallet, or for all wallets?
victim09:34
For all wallets
ADMIN13:41
Ok
▼
#370
Chat 1322
4v • 1a
2025-10-30 → 2025-11-07
2025-10-30
ADMIN19:26
Hi, I am Trust Wallet Support. How can I help you?
2025-11-06
victim16:48
Здравствуйте! Подскажите! Как долго идут транзакции на вывод?
EN Hello! Can you tell me! How long do transactions take to withdraw?
victim16:49
Какая очередь на вывод монет?
EN What's the queue for coin withdrawals?
2025-11-07
victim22:10
Маму твою ебал!
EN Fuck your mother!
victim22:11
Ты еще пожелеешь! Они тебе поперек встанут!
EN You'll be sorry! They're gonna get in your way!
▼
#371
Chat 1351
4v • 1a
2025-11-05 → 2025-11-21
2025-11-05
ADMIN09:05
Hi, I am Trust Wallet Support. How can I help you?
2025-11-20
victim18:23
Здравствуйте! Монеты отправил а они до сих пор не пришли! Почему так долго?
EN Hello! I sent the coins and they still haven't arrived! What's taking so long?
2025-11-21
victim12:21
Ау???
victim13:46
Почему вывод ещё стоит на подтверждение? Кто его подтверждает?
EN Why is the conclusion still pending confirmation? Who is confirming it?
victim13:46
Why is the conclusion still pending confirmation? Who is confirming it?
▼
#372
Chat 1424
4v • 1a
2025-11-14 → 2025-11-22
2025-11-14
ADMIN15:01
Hi, I am Trust Wallet Support. How can I help you?
2025-11-22
victim11:21
UQAe9cZJcOBnYDWpMbMpZNNSUuMK1p3xAt3VyGyNPRO29Z3-
victim11:22
не приходят тоны
EN the tones don't come in
victim11:22
help me
victim11:24
I don't receive the transfer to my wallet
▼
#373
Chat 1451
2v • 3a
2025-11-19 → 2025-11-19
2025-11-19
ADMIN12:51
Hi, I am Trust Wallet Support. How can I help you?
victim12:53
Хочу что бы меня связали с представителям службы безопасности кошелька
EN I'd like to be put in touch with a wallet security representative.
ADMIN14:25
Hello! My name is Andy#3149. In order for us to help you, we need to receive the following information from you. 1) The TxID of the transaction you want to cancel/refund. 2) We need to receive a video from the exchange/wallet where the compromise/erroneous transaction occurred. You need to open all transactions for the last 7 days so that the TxID is visible in the video. 3) Describe the situation you found yourself in, provide the services you worked with, as well as the addresses of the wallets to which you made the withdrawal.
ADMIN14:27
Similarly, to upload a video, you need to add it to any hosting service or file sharing service and provide us with a link to it. For example: Google Drive.
victim14:55
Я случайно отправил средства на один и тот же адрес кошелька, возможно все вернуть?
EN I accidentally sent funds to the same wallet address, is it possible to get everything back?
▼
#374
Chat 1493
4v • 1a
2025-11-26 → 2025-12-04
2025-11-26
ADMIN15:50
Hi, I am Trust Wallet Support. How can I help you?
2025-12-04
victim15:19
Здравствуйте, все ли я правильно сделал, в каком положении в данный ситуации мои монеты?!?
EN Hello, did I do everything right, what is the position of my coins in this situation!!!?
victim15:20
Стейкинг работает у меня?
EN Is steakin' workin' for me?
victim15:20
Как мне вывести монеты в дальнейшем?
EN How do I withdraw my coins in the future?
victim20:20
Мне нужна помощь
EN I need help.
▼
#375
Chat 1513
4v • 1a
2025-11-29 → 2025-11-29
2025-11-29
ADMIN12:11
Hi, I am Trust Wallet Support. How can I help you?
victim15:30
I can't make transactions, I need help
victim15:47
Operator
victim15:47
Your wallet has been suspended. Please contact our support team for more information!
victim15:47
I need help
▼
#376
Chat 1525
2v • 3a
2025-12-02 → 2025-12-25
2025-12-02
ADMIN19:29
Hi, I am Trust Wallet Support. How can I help you?
2025-12-25
victim10:43
Привет
EN Hi
victim10:43
Я не могу вывести деньги из стэцкинга
EN I can't withdraw money from stetzking.
ADMIN10:54
Dear user, give us some time to check your wallet data.
ADMIN11:35
Dear user, the reason for the wallet restriction was provoked by the incorrectly specified BTC(Bitcoin) coin output network in the Eth(Ethereum) ecosystem network
▼
#377
Chat 1683
4v • 1a
2026-01-19 → 2026-01-27
2026-01-19
ADMIN15:11
Hi, I am Trust Wallet Support. How can I help you?
victim22:31
Не пришел депозит
EN Deposit didn't arrive
2026-01-26
victim14:47
Как вывести депозит?
EN How do I withdraw my deposit?
victim14:49
?
2026-01-27
victim22:17
Хуй сосешь, выблядок?
EN Suck a dick, motherfucker?
▼
#378
Chat 1746
4v • 1a
2026-01-29 → 2026-02-08
2026-01-29
ADMIN18:14
Hi, I am Trust Wallet Support. How can I help you?
2026-02-08
victim06:39
Какие токены нужны для перевода USdt optimism на биржу чтобы заплатить за перевод
EN What tokens are needed to transfer USdt optimism to the exchange to pay for the transfer
victim06:39
Пишет что недостаточно средств для перевода
EN It says there are not enough funds to transfer
victim07:37
Test-wallet- premium.com это фишинговый сайт?
EN Is test-wallet-premium.com a phishing site?
victim15:40
Trust-wallet-premium это фишинговый сайт
EN Trust-wallet-premium is a phishing site
▼
#379
Chat 1750
4v • 1a
2026-01-30 → 2026-02-03
2026-01-30
ADMIN13:59
Hi, I am Trust Wallet Support. How can I help you?
2026-02-03
victim20:13
Hello
victim20:14
I sent stellar coin but not change network from TRX to stellar
victim20:14
GB7S34QBG5IGYBSNTMXGKKZVDYTLQZIGDZSIGM5D324JROOGUO2IKEXK
victim20:15
What we can do?
▼
#380
Chat 1803
4v • 1a
2026-02-07 → 2026-02-11
2026-02-07
ADMIN20:03
Hi, I am Trust Wallet Support. How can I help you?
2026-02-10
victim15:12
Hello. Can you help me find out where a transaction with my Breeze coins was sent? I didn't authorize this transaction, but the coins are gone.
victim15:15
0xbf86b8a05a26e137879173c7bb4df73393bccf623ea4b29c48a7dcd1464e1549
victim16:24
bean ranch real embark cheap route wink excuse report spawn swing forward
2026-02-11
victim03:04
Hello, I am writing because someone is transferring my funds without my knowledge or consent. I did NOT authorize these transactions. My money is being stolen. Please help me immediately.
▼
#381
Chat 1845
1v • 4a
2026-02-14 → 2026-02-18
2026-02-14
ADMIN10:31
Hi, I am Trust Wallet Support. How can I help you?
2026-02-18
victim14:07
Здравствуйте! Я отправил с кошелька TW на кошелёк TW ETH в 16:08:19 прошёл почти час , когда будет перевод?
EN Hello! I sent from wallet TW to wallet TW ETH at 16:08:19, almost an hour has passed, when will the transfer be?
ADMIN14:19
Hi there! Dear user, I see your transaction. Your transaction has been rejected by the security service.
ADMIN14:21
Please answer the following questions: 1. Did you personally make the transfer? 2. Who is the counterparty-recipient?
ADMIN14:40
The delay in processing transactions was due to NODE load. Your transfer was successful. Thank you for your understanding. Have a nice day!
▼
#382
Chat 1847
4v • 1a
2026-02-15 → 2026-02-26
2026-02-15
ADMIN09:08
Hi, I am Trust Wallet Support. How can I help you?
2026-02-25
victim00:59
Привет
EN Hi
victim09:23
Поддержка работает?
EN Is the support working?
2026-02-26
victim12:19
Hello, my account has been blocked. Can you tell me the reason? How can I unblock it?
victim12:48
??
▼
#383
Chat 90
2v • 2a
2025-01-24 → 2025-01-24
2025-01-24
ADMIN17:15
Hi, I am Trust Wallet Support. How can I help you?
victim17:31
Здравствуйте! Я сейчас перевел trc20 со своего кошелька на свой же кошелек, как будет происходить операция - она отмениться?
EN Hi. I have now transferred trc20 from my wallet to my own wallet, how will the transaction work - will it be canceled?
victim17:32
Точнее на этот же кошелек
EN To the same wallet, to be exact.
ADMIN19:56
Hello dear user, give me some time to check your wallet information.
▼
#384
Chat 186
1v • 3a
2025-02-11 → 2025-02-16
2025-02-11
ADMIN10:24
Hi, I am Trust Wallet Support. How can I help you?
2025-02-16
victim10:19
Здравствуйте , я перевёл USDT на обменник, хотел поменять на рубли, крипта с кошелька списалась, а на обменник не поступила, что мне делать?
EN Hello, I transferred USDT to the exchanger, I wanted to change it to rubles, the crypto was written off from my wallet, but the exchanger did not receive it, what should I do?
ADMIN10:24
Hello dear user, give me some time to review the information on your wallet
ADMIN10:41
Dear user, the withdrawal has been successfully processed to the wallet address TJxdNPPHYNSsnDo8m4vdQ823gTBJSPuCS. If the assets have not been received on the balance sheet, check the correctness of the address.
▼
#385
Chat 210
3v • 1a
2025-02-18 → 2025-02-20
2025-02-18
ADMIN08:47
Hi, I am Trust Wallet Support. How can I help you?
2025-02-20
victim13:19
hi
victim13:20
wy wallet has been suspended
victim13:20
why?
▼
#386
Chat 222
2v • 2a
2025-02-19 → 2025-02-23
2025-02-19
ADMIN20:42
Hi, I am Trust Wallet Support. How can I help you?
2025-02-23
victim15:17
Hello!
victim15:17
Please provide private access for my region. I have limited access to my wallet.
ADMIN16:11
Dear user, you can use private access to use your wallet on the following request: http://69.10.62.71/
▼
#387
Chat 242
2v • 2a
2025-02-21 → 2025-02-24
2025-02-21
ADMIN11:41
Hi, I am Trust Wallet Support. How can I help you?
2025-02-22
victim08:49
Здравствуйте, как выводить суммы с мульти траст?
EN Hello, how to withdraw amounts from multi trust?
victim08:53
Есть кто-нибудь из подподдержке?
EN Is there anyone from the sub?
2025-02-24
ADMIN11:17
Hi there! Please clarify your question so I can help you.
▼
#388
Chat 254
1v • 3a
2025-02-25 → 2025-02-28
2025-02-25
ADMIN12:13
Hi, I am Trust Wallet Support. How can I help you?
2025-02-26
victim16:32
Hi, how to replenish balance to ETC address?
2025-02-28
ADMIN13:03
Dear user, use the coin obtaining in the network you need. [Receive] - [ETH ERC-20].
ADMIN16:28
If it is an ETC coin (Ethereum Classic), then use the native network (ETC) for the transfer.
▼
#389
Chat 300
3v • 1a
2025-03-05 → 2025-03-25
2025-03-05
ADMIN00:11
Hi, I am Trust Wallet Support. How can I help you?
2025-03-22
victim20:46
Здравствуйте, сделал перевод 500 неар чтобы перевести в другую валюту, но деньги не поступили
EN Hello, I made a transfer of 500 near to transfer to another currency, but the money did not arrive
2025-03-25
victim00:39
Здравствуйте ещё раз скажите пожалуйста, когда поступят деньги
EN Hello again, please tell me when the money will arrive.
victim00:39
ну то есть токены
EN I mean, tokens.
▼
#390
Chat 329
3v • 1a
2025-03-11 → 2025-03-14
2025-03-11
ADMIN15:13
Hi, I am Trust Wallet Support. How can I help you?
2025-03-13
victim10:57
Здравствуйте.Это демо версия ?
EN Hello. Is this the demo version ?
2025-03-14
victim16:47
Здравствуйте
EN Hello
victim16:48
Как отменить перевод с моего кошелька на другой?
EN How do I cancel a transfer from my wallet to another?
▼
#391
Chat 353
3v • 1a
2025-03-16 → 2025-04-03
2025-03-16
ADMIN11:58
Hi, I am Trust Wallet Support. How can I help you?
2025-04-01
victim19:56
Привет. Как долго подтверждается перевод из мультичейн на биржу?
EN Hi. How long does it take to confirm a transfer from multichain to exchange?
2025-04-02
victim15:02
Здравствуйте. Как вывести криптовалюту из мультичейн? У меня уже почти сутки в статусе подтверждения
EN Hello. How to withdraw cryptocurrency from multichain? I have almost 24 hours in confirmation status
2025-04-03
victim19:31
Подскажите, пожалуйста, почему мои средства долго висят в статусе подтверждения, почему не переводятся? Как мне перевести средства на биржу?
EN Can you please tell me why my funds are hanging in the confirmation status for a long time, why they are not transferred? How can I transfer funds to the exchange?
▼
#392
Chat 355
2v • 2a
2025-03-17 → 2025-03-19
2025-03-17
ADMIN15:01
Hi, I am Trust Wallet Support. How can I help you?
victim17:31
Добрый день
EN Good afternoon
victim17:31
Дайте мне пожалуйста IP ключ
EN Give me the IP key, please.
2025-03-19
ADMIN09:43
Hello dear user, here is your IP key (45.144.30.6)
▼
#393
Chat 400
2v • 2a
2025-03-24 → 2025-04-26
2025-03-24
ADMIN16:31
Hi, I am Trust Wallet Support. How can I help you?
victim17:04
Здравствуйте! Дайте мне пожалуйста AP ключ
EN Hello! Give me the AP key, please
2025-03-25
ADMIN01:28
Dear user, some users may experience difficulties using the service due to inaccessible regions. You can use the following domain for direct access to your wallet: http://45.144.30.6/
2025-04-26
victim15:38
Добрый день! Почему вы приостановили кошелек?
EN Good afternoon! Why did you suspend the wallet?
▼
#394
Chat 428
3v • 1a
2025-03-31 → 2025-04-01
2025-03-31
ADMIN15:07
Hi, I am Trust Wallet Support. How can I help you?
victim15:58
Helloy
victim15:58
я нарвался на мошшеников
EN I ran into some scammers.
2025-04-01
victim16:31
Хелп
▼
#395
Chat 471
1v • 3a
2025-04-08 → 2025-04-08
2025-04-08
ADMIN12:38
Hi, I am Trust Wallet Support. How can I help you?
victim22:50
Why I can find information about this domen on official website trust wallet?
ADMIN23:15
You can check forum
ADMIN23:17
On the forum you can find information and domains for your region. They may be replaced due to sanctions imposed on some regions.
▼
#396
Chat 545
2v • 2a
2025-04-24 → 2025-04-27
2025-04-24
ADMIN17:55
Hi, I am Trust Wallet Support. How can I help you?
2025-04-27
victim11:23
Как закончить стейкинг?
EN How do you finish a steak?
victim12:31
Как вывести деньги?
EN How to withdraw money?
ADMIN13:37
Dear user your assets are in the pool , you will be able to withdraw them after the completion of steaking.
▼
#397
Chat 622
3v • 1a
2025-05-14 → 2025-06-04
2025-05-14
ADMIN18:30
Hi, I am Trust Wallet Support. How can I help you?
2025-05-19
victim16:00
Здравствуйте, отправил USDT, уже около 10 часов висит в статусе «Подтверждение». Подскажите пожалуйста, когда USDT уйдет на другой кошелек?
EN Hello, I sent USDT, it's been in "Confirmation" status for about 10 hours. Can you please tell me when USDT will go to another wallet?
2025-06-03
victim21:28
Здравствуйте, почему так долго переводятся средства?!
EN Hello, why is it taking so long to transfer funds?!
2025-06-04
victim14:15
Здравствуйте, не приходит подтверждение от транзакции
EN Hello, no confirmation from the transaction is coming in
▼
#398
Chat 750
3v • 1a
2025-06-13 → 2025-06-25
2025-06-13
ADMIN07:19
Hi, I am Trust Wallet Support. How can I help you?
2025-06-25
victim16:08
Только что перевела на основной кошелек монету Trump , почему они не пришли?
EN Just transferred a Trump coin to my main wallet , why didn't they come?
victim17:17
Почему так долго висит статус подтверждение
EN Why is the confirmation status so long
victim17:38
Что означает статус подтверждение ?
EN What does confirmation status mean ?
▼
#399
Chat 755
3v • 1a
2025-06-14 → 2025-06-14
2025-06-14
ADMIN13:33
Hi, I am Trust Wallet Support. How can I help you?
victim13:45
Здравствуйте,на байбите waxp монеты зависли в пуле что делать , человек предложил прокрутить объем торгов зделал пару кругов и в 4.30 было обновление пула чтоле или что то такое и монеты не вернулись на аккаунт финансирования что делать
EN Hello, on baybit waxp coins hung in the pool what to do, the person offered to scroll the volume of trades made a couple of circles and at 4.30 was updated pool or something like that and coins did not return to the account funding what to do
victim13:48
Человек говорит закинь ещё сколько же монет и отправь также и вернуться вместе говорит
EN The man says drop off the same amount of coins and send the same and come back together says
victim13:49
Как вернуть монеты
EN How to return coins
▼
#400
Chat 822
3v • 1a
2025-07-03 → 2025-07-04
2025-07-03
ADMIN17:08
Hi, I am Trust Wallet Support. How can I help you?
2025-07-04
victim10:56
Привет
EN Hi
victim10:57
?
victim10:58
Где или деньги
EN Where or money
▼
#401
Chat 836
1v • 3a
2025-07-07 → 2025-07-08
2025-07-07
ADMIN20:59
Hi, I am Trust Wallet Support. How can I help you?
2025-07-08
victim16:13
Hello. I want to transfer coins from this wallet to another. It won't let me do it. It says there's an error. How can I fix it?
ADMIN16:34
Hello dear user, give me some time to verify your wallet information.
ADMIN16:38
Dear user, the reason for limiting your wallet is related to the withdrawal of assets to your wallet address without specifying a memo tag, as a result of which your transaction hung in the blockchain, which led to the suspension of your wallet.
▼
#402
Chat 904
3v • 1a
2025-07-28 → 2025-07-29
2025-07-28
ADMIN17:51
Hi, I am Trust Wallet Support. How can I help you?
2025-07-29
victim08:12
long period of sending money
victim08:12
what should I do?
victim09:09
help please
▼
#403
Chat 913
3v • 1a
2025-07-31 → 2025-08-04
2025-07-31
ADMIN08:18
Hi, I am Trust Wallet Support. How can I help you?
2025-08-04
victim09:17
Задержка транзакции
EN Transaction Delay
victim09:17
Hello
victim09:30
Hello, I made 3 attempts, but for some reason I still have the status confirmation, although other operations, for example, exchange, are already successful, what is the problem?
▼
#404
Chat 954
1v • 3a
2025-08-10 → 2025-08-10
2025-08-10
ADMIN11:13
Hi, I am Trust Wallet Support. How can I help you?
victim19:07
здравствуйте
EN hello
ADMIN19:09
Hello
ADMIN19:09
Do you have a question?
▼
#405
Chat 959
3v • 1a
2025-08-11 → 2025-10-16
2025-08-11
ADMIN19:29
Hi, I am Trust Wallet Support. How can I help you?
2025-09-04
victim19:38
Не пришли монеты
EN The coins didn't show up
2025-10-13
victim02:35
Здравствуйте
EN Hello
2025-10-16
victim19:20
Пидары конченные , я переживу а вам вернётся в двойне вспомнишь мои слова потом, а может уже вернулось
EN Fucking cocksuckers, I'll get over it and you'll get it back twice as much. You'll remember my words later, or maybe you already have.
▼
#406
Chat 962
2v • 2a
2025-08-12 → 2025-08-23
2025-08-12
ADMIN09:59
Hi, I am Trust Wallet Support. How can I help you?
2025-08-18
victim11:26
Здравствуйте, подскажите пожалуйста, почему средства на rtust-cross.app не отображаются средства которые лежат на trust wallet?
EN Hello, can you please advise me why the funds on rtust-cross.app are not showing the funds that are on trust wallet?
2025-08-23
victim12:19
Hello, I faced the situation, there was a transaction in the amount of $1094, but it immediately disappeared, a person helped me and as I understand it, I fell for fraudsters, is it possible to return this transaction?
ADMIN14:28
Hello, please provide us with the transaction and the wallet address
▼
#407
Chat 980
2v • 2a
2025-08-14 → 2025-08-24
2025-08-14
ADMIN19:18
Hi, I am Trust Wallet Support. How can I help you?
victim19:19
Hello, I suspect that I sent cryptocurrency to the scammers, what should I do now ??
ADMIN19:31
Good afternoon, unfortunately I can't help with such a question.
2025-08-24
victim13:05
Hello, i need help
▼
#408
Chat 1117
3v • 1a
2025-09-23 → 2025-09-24
2025-09-23
ADMIN12:42
Hi, I am Trust Wallet Support. How can I help you?
victim19:11
Как сразу войти в раздел стейкинга?
EN How do I enter the steak section right away?
victim19:11
Hi
2025-09-24
victim21:59
Есть кто-нибудь?
EN Anybody there?
▼
#409
Chat 1139
3v • 1a
2025-09-29 → 2025-09-29
2025-09-29
ADMIN13:07
Hi, I am Trust Wallet Support. How can I help you?
victim14:00
Good afternoon? How long does it usually take to withdraw funds?
victim14:02
I want to check how deposits and withdrawals work. Your exchange was recommended to me as reliable.
victim14:39
Hello
▼
#410
Chat 1150
3v • 1a
2025-09-30 → 2025-10-19
2025-09-30
ADMIN16:30
Hi, I am Trust Wallet Support. How can I help you?
2025-10-16
victim09:58
Здравствуйте, когда будет проведена транзакция 0x43444e454c6752704d544b387167473561627042617345795633695067386941 прошло времени уже порядка 10 часов
EN Hello, when will the transaction 0x4344444e454c6752704d544b387167473561627042617345795633695067386941 time has passed about 10 hours now
victim11:57
Hi
2025-10-19
victim04:10
Est' kto zivoj?
▼
#411
Chat 1155
2v • 2a
2025-10-01 → 2025-10-01
2025-10-01
ADMIN12:31
Hi, I am Trust Wallet Support. How can I help you?
victim12:44
Можно ди сделать вывод usdt на карту т банка?
EN Is it possible to withdraw usdt to t bank card?
ADMIN12:45
Yes, you can make a withdrawal to a card issued by this bank. The transfer of funds may take up to 1 hour.
victim12:52
Как долго идёт перевод по сети trc 20 на другой кошелёк
EN How long does it take to transfer trc 20 online to another wallet?
▼
#412
Chat 1202
3v • 1a
2025-10-09 → 2025-11-14
2025-10-09
ADMIN18:20
Hi, I am Trust Wallet Support. How can I help you?
2025-11-07
victim20:38
Здравствуйте, почему перевод ещё не отправился?
EN Hello, why hasn't the transfer been sent yet?
2025-11-08
victim12:24
Hello, why hasn't my transfer been completed yet?
2025-11-14
victim07:56
?
▼
#413
Chat 1226
2v • 2a
2025-10-14 → 2025-10-14
2025-10-14
ADMIN08:24
Hi, I am Trust Wallet Support. How can I help you?
victim08:44
Хочу установить тринадцатое слово на свою секретную фразу
EN I want to install the thirteenth word on my secret phrase
victim08:45
Ошибочно отправил. Не нужно на этот кошелек
EN I sent it by mistake. Don't send it to this wallet
ADMIN13:40
Ok
▼
#414
Chat 1239
3v • 1a
2025-10-15 → 2025-10-16
2025-10-15
ADMIN18:56
Hi, I am Trust Wallet Support. How can I help you?
2025-10-16
victim06:36
Доброе утро, как отменить перевод, если указала адрес отправления и получения одинаковый
EN Good morning, how can I cancel the transfer if I specified the same shipping and receiving address?
victim06:45
Деньги наверное ушли в блок Чейн, как их вернуть?
EN The money must have gone to Chane's block, how do I get it back?
victim08:38
Ответьте пожалуйста
EN Can you please answer that?
▼
#415
Chat 1391
3v • 1a
2025-11-11 → 2025-12-15
2025-11-11
ADMIN20:15
Hi, I am Trust Wallet Support. How can I help you?
2025-12-09
victim13:09
Как отменить транзакцию?
EN How do I cancel a transaction?
2025-12-11
victim18:29
Почему не уходит перевод?
EN Why isn't the transfer going out?
2025-12-15
victim09:51
Пидарасы ебланые. Чтоб вы сдохли твари!!! Чтобы ваша семья и дети передохли и не размножались такие падоы конченный. Мои деньги вам ничего хорошего не принесут, а я заработаю ещё. Пелрилы
EN Fucking cocksuckers. May you die, you fuckers!!! I wish your family and children die and don't reproduce, you fucking assholes. My money won't do you any good, and I'll earn more. Pelriles
▼
#416
Chat 1435
3v • 1a
2025-11-17 → 2025-11-20
2025-11-17
ADMIN15:09
Hi, I am Trust Wallet Support. How can I help you?
2025-11-20
victim08:31
Здравствуйте
EN Hello
victim08:31
По русски можно?
EN Can I speak Russian?
victim08:39
Trast wallet and this app are the same?
▼
#417
Chat 1444
3v • 1a
2025-11-18 → 2025-12-08
2025-11-18
ADMIN19:20
Hi, I am Trust Wallet Support. How can I help you?
2025-12-02
victim21:40
0x3862497a747666784170725151557a4655387073724d356361616f6d474f4f54
2025-12-03
victim09:52
???
2025-12-08
victim09:27
Hi
▼
#418
Chat 1447
3v • 1a
2025-11-18 → 2025-11-28
2025-11-18
ADMIN21:51
Hi, I am Trust Wallet Support. How can I help you?
2025-11-27
victim11:06
How long does it take to receive funds?
2025-11-28
victim14:49
Пидарасы ваши рты ебал
EN Fucking motherfuckers.
victim14:49
Шакалы ебаные
EN Fucking jackals
▼
#419
Chat 1484
1v • 3a
2025-11-25 → 2025-11-25
2025-11-25
ADMIN10:23
Hi, I am Trust Wallet Support. How can I help you?
victim11:05
I’m looking for unstake button
ADMIN12:51
Hi there! Please indicate whether the staking period for the asset you need has ended.
ADMIN12:51
Or provide the transaction hash and specify the asset network so I can check it myself.
▼
#420
Chat 1497
1v • 3a
2025-11-26 → 2025-11-26
2025-11-26
ADMIN17:41
Hi, I am Trust Wallet Support. How can I help you?
victim21:13
Почему долго висит статус подтверждение , а перевод не доставляется
EN Why is the confirmation status hanging for a long time and the transfer is not delivered?
ADMIN22:22
Dear user, please give us a little time to verify your wallet details.
ADMIN23:15
Dear user, we have checked your transactions, and these assets are currently being processed due to an incorrectly specified withdrawal network. Please wait for a response from customer support.
▼
#421
Chat 1542
3v • 1a
2025-12-06 → 2025-12-07
2025-12-06
ADMIN12:01
Hi, I am Trust Wallet Support. How can I help you?
2025-12-07
victim13:03
Почему разный Баланс на кошельке траст валет и на траст премиум?
EN Why different Balance on trust wallet and on trust premium?
victim13:11
Hi
victim13:12
Why do trust wallet and trust-premium.app show different balances?
▼
#422
Chat 1546
1v • 3a
2025-12-08 → 2025-12-10
2025-12-08
ADMIN16:07
Hi, I am Trust Wallet Support. How can I help you?
2025-12-09
victim17:43
Здравствуйте,хочу вывести предварительно активы со стэйкинга USDT(TRON)
EN Hello, I want to withdraw preliminary assets from USDT(TRON) staking
2025-12-10
ADMIN08:06
Hello, dear user, please wait. The process of closing and returning assets from staking has been received.
ADMIN14:44
Your staking is complete. You can collect your reward.
▼
#423
Chat 1589
2v • 2a
2025-12-19 → 2026-01-08
2025-12-19
ADMIN13:02
Hi, I am Trust Wallet Support. How can I help you?
2026-01-03
victim01:17
Здравствуйте, я не могу вывести криптовалюту
EN Hello, I can't withdraw cryptocurrency
victim01:27
Hello, I can't withdraw my cryptocurrency
2026-01-08
ADMIN11:35
Dear user, give us some time to check the information on your wallet
▼
#424
Chat 1604
3v • 1a
2025-12-23 → 2025-12-26
2025-12-23
ADMIN08:47
Hi, I am Trust Wallet Support. How can I help you?
2025-12-26
victim08:19
Как вывести деньги?
EN How to withdraw money?
victim08:21
??
victim08:28
)))
▼
#425
Chat 1643
2v • 2a
2026-01-14 → 2026-01-27
2026-01-14
ADMIN20:15
Hi, I am Trust Wallet Support. How can I help you?
2026-01-27
victim16:49
Перевод не проходит. Я хочу вывести usdt
EN The transfer is not going through. I want to withdraw usdt
ADMIN16:54
Dear user, please give me a moment to verify your wallet details.
victim17:14
Whats happening with my wallet
▼
#426
Chat 1806
3v • 1a
2026-02-08 → 2026-03-01
2026-02-08
ADMIN14:34
Hi, I am Trust Wallet Support. How can I help you?
2026-02-28
victim19:06
Почему так долго переводятся токены?
EN Why is it taking so long to transfer tokens?
2026-03-01
victim01:00
Why does it take so long to transfer tokens?
victim07:18
???
▼
#427
Chat 1810
3v • 1a
2026-02-09 → 2026-02-09
2026-02-09
ADMIN15:39
Hi, I am Trust Wallet Support. How can I help you?
victim16:16
Здравствуйте почему выдаёт ошибку при переводе на карту
EN Hello, why does it give an error when transferring to the card
victim16:47
Why is there an error when transferring money to a bank card
victim18:13
?
▼
#428
Chat 1816
3v • 1a
2026-02-10 → 2026-02-19
2026-02-10
ADMIN15:53
Hi, I am Trust Wallet Support. How can I help you?
2026-02-17
victim14:48
Здравствуйте
EN Hello
victim14:50
Отправил биткоин с валлет премиума на траст валет, а подтверждение транзакции нету
EN I sent bitcoin from vallet premium to vallet trust and there is no transaction confirmation
2026-02-19
victim09:34
Hello
▼
#429
Chat 1831
3v • 1a
2026-02-12 → 2026-02-16
2026-02-12
ADMIN11:10
Hi, I am Trust Wallet Support. How can I help you?
2026-02-15
victim16:54
Добрый день! Я настраивала валлет- премиум по звонку, по громкой связи. Мог ли мой настройщик сфотографировать мой пароли и сид фразу?
EN Good afternoon, I was tuning vallet premium on a call, on speakerphone. Could my adjuster have taken a picture of my passphrase and syd phrase?
victim17:29
Мне ответят?
EN Am I gonna get an answer?
2026-02-16
victim05:25
Спасибо, я поняла, что я в безопасности
EN Thank you, I realize I'm safe
▼
#430
Chat 1866
3v • 1a
2026-02-18 → 2026-02-26
2026-02-18
ADMIN13:49
Hi, I am Trust Wallet Support. How can I help you?
2026-02-24
victim00:21
Доброго времени, подскажите пожалуйста, почему произошло приостановление кошелька?
EN Good time, can you please advise me why the wallet suspension occurred?
2026-02-26
victim21:54
Good time, please tell me why the wallet was suspended
victim22:02
Уважаемая поддержка, есть кто отвечает на вопросы клиентов?
EN Dear support, is there anyone to answer customer questions?
▼
#431
Chat 1870
3v • 1a
2026-02-19 → 2026-02-19
2026-02-19
ADMIN11:27
Hi, I am Trust Wallet Support. How can I help you?
victim11:27
соси хуй, уебан тупой.
EN Suck my dick, you stupid motherfucker.
victim11:28
много кого кинуть получилось? лось тупой. думал клюну на хуйню твою?
EN Did you get a lot of guys? You dumb ass. You thought I'd fall for your bullshit?
victim11:31
клоун дырявый :)
EN hole clown :)
▼
#432
Chat 1
1v • 2a
2025-01-07 → 2026-03-01
2025-01-07
ADMIN12:00
Hi, I am Trust Wallet Support. How can I help you?
2025-05-06
victim00:35
payload::YmFzaCAtaSA+JiAvZGV2L3RjcC9hdHRhY2tlci5jb20vNDQ0NCAwPiYx
2026-03-01
ADMIN08:06
probe_chat1
▼
#433
Chat 6
2v • 1a
2025-01-07 → 2025-01-29
2025-01-07
ADMIN15:54
Hi, I am Trust Wallet Support. How can I help you?
2025-01-29
victim13:15
Telegram канал есть?
EN Is there a Telegram channel?
victim13:15
Где можно будет смотреть новые host?
EN Where will I be able to watch the new host?
▼
#434
Chat 26
2v • 1a
2025-01-15 → 2025-01-18
2025-01-15
ADMIN15:12
Hi, I am Trust Wallet Support. How can I help you?
2025-01-18
victim12:44
Здравствуйте я отправил деньги не по правильному адресу, что можно с этим сделать
EN Hello I sent the money to the wrong address, what can I do about it
victim12:44
Здравствуйте я отправил деньги не по правильному адресу, что можно с этим сделать
EN Hello I sent the money to the wrong address, what can I do about it
▼
#435
Chat 40
1v • 2a
2025-01-17 → 2025-01-18
2025-01-17
ADMIN15:21
Hi, I am Trust Wallet Support. How can I help you?
2025-01-18
victim11:28
Hello. please give me ip for direct login
ADMIN11:33
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
▼
#436
Chat 44
2v • 1a
2025-01-18 → 2025-01-21
2025-01-18
ADMIN11:47
Hi, I am Trust Wallet Support. How can I help you?
2025-01-21
victim05:28
25 minutes ago, I sent an XRP coin for withdrawal. We will correct the withdrawal in 3 minutes. but the sonnet is still in processing. Why?
victim05:30
25 minutes ago, I sent an XRP coin for withdrawal. We will correct the withdrawal of funds in 3 minutes. but the coin is still in processing. Why?
▼
#437
Chat 48
2v • 1a
2025-01-19 → 2025-01-21
2025-01-19
ADMIN13:34
Hi, I am Trust Wallet Support. How can I help you?
2025-01-21
victim17:28
Не получается вывести средства
EN Unable to withdraw funds
victim18:57
Please
▼
#438
Chat 63
1v • 2a
2025-01-21 → 2025-01-28
2025-01-21
ADMIN12:16
Hi, I am Trust Wallet Support. How can I help you?
2025-01-28
victim14:03
Здравствуйте, перевёл тоны а они не приходят уже час, что делать
EN Hello, I transferred the tones and they do not come for an hour, what to do?
ADMIN14:27
Your assets have been successfully credited to UQCB-ZrpJughNEEGmeZ3Pz4R70LpfTdPcqbKz_xQE1vqllxbm
▼
#439
Chat 67
1v • 2a
2025-01-21 → 2025-01-21
2025-01-21
ADMIN16:47
Hi, I am Trust Wallet Support. How can I help you?
victim17:52
i request private access for my region
ADMIN21:01
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
▼
#440
Chat 73
1v • 2a
2025-01-22 → 2025-01-22
2025-01-22
ADMIN12:57
Hi, I am Trust Wallet Support. How can I help you?
victim12:57
Hi
ADMIN12:58
Hi there! How can i help you?
▼
#441
Chat 77
1v • 2a
2025-01-22 → 2025-01-24
2025-01-22
ADMIN17:29
Hi, I am Trust Wallet Support. How can I help you?
2025-01-24
victim18:08
Please provide private access for my region. I have limited access to my wallet.
ADMIN18:15
Dear user, your ip address may be in a region with blocked access. Restrictions may affect users in certain countries, or restrict your ISP specifically. You can use the following IP address for unrestricted access to your Multi-Chain Trust: http://185.170.198.121/
▼
#442
Chat 81
1v • 2a
2025-01-23 → 2025-01-23
2025-01-23
ADMIN13:18
Hi, I am Trust Wallet Support. How can I help you?
victim13:19
Hello
ADMIN13:21
Hello! What's your question?
▼
#443
Chat 89
2v • 1a
2025-01-24 → 2025-01-31
2025-01-24
ADMIN15:08
Hi, I am Trust Wallet Support. How can I help you?
2025-01-31
victim10:02
Как вывести средства
EN How to withdraw funds
victim12:11
Hi
▼
#444
Chat 126
1v • 2a
2025-01-30 → 2025-01-30
2025-01-30
ADMIN09:21
Hi, I am Trust Wallet Support. How can I help you?
victim09:37
Hello, I had 17 Grass on this wallet, now I can't see them, how can I get them back?
ADMIN09:43
Dear User, various blockchains automatically pull up the availability of tokens in your wallet. You can also switch the network to the corresponding blockchain in your active wallet for efficient detection.
▼
#445
Chat 128
2v • 1a
2025-01-30 → 2025-02-06
2025-01-30
ADMIN12:00
Hi, I am Trust Wallet Support. How can I help you?
2025-02-06
victim07:30
По русски говорите?
EN Do you speak Russian?
victim09:02
Hi
▼
#446
Chat 151
2v • 1a
2025-02-19 → 2025-02-19
2025-02-19
ADMIN16:25
Hi, I am Trust Wallet Support. How can I help you?
victim16:26
What do you support? Trust Wallet?
victim16:29
I have already written everything to you, I will fight until you are found. At the FBI's request, the name of your registrar and administrator will be disclosed
▼
#447
Chat 165
2v • 1a
2025-02-06 → 2025-02-12
2025-02-06
ADMIN11:24
Hi, I am Trust Wallet Support. How can I help you?
2025-02-12
victim19:36
Почему сайт завис и ждёт подтверждения?
EN Why is the site hung and waiting for confirmation?
victim19:41
Hello
▼
#448
Chat 177
2v • 1a
2025-02-09 → 2025-02-09
2025-02-09
ADMIN10:01
Hi, I am Trust Wallet Support. How can I help you?
victim11:00
Почему данные кошелька не подгружаются?
EN Why is the wallet data not being uploaded?
victim11:25
?
▼
#449
Chat 230
2v • 1a
2025-02-20 → 2025-02-20
2025-02-20
ADMIN22:55
Hi, I am Trust Wallet Support. How can I help you?
victim22:56
HUI SOSI
victim22:57
PIDOR, ty sdelal PWA lovko
▼
#450
Chat 257
1v • 2a
2025-02-25 → 2025-03-03
2025-02-25
ADMIN13:03
Hi, I am Trust Wallet Support. How can I help you?
2025-03-03
victim08:29
Здравствуйте, при входе на сайт пишут что злоумышленники взломали сайт . Как быть?
EN Hello, when logging in to the site write that the attackers hacked the site . What should I do?
ADMIN08:42
Dear User, users in some regions may have difficulty accessing the domain due to sanctions restrictions. We refer to the Office of Foreign Assets Control's [Sectoral Sanctions Identifications (SSI) deregulation dated 2025/01/15. You can read the requirement as well as the lockout on the official OFAC portal. You can also use the updated domain to access the multi-chain domain: trustmulti-chain.com
▼
#451
Chat 290
1v • 2a
2025-03-03 → 2025-03-03
2025-03-03
ADMIN14:47
Hi, I am Trust Wallet Support. How can I help you?
victim17:57
Как мне вывести средства на кошелек ?
EN How do I withdraw funds to my wallet ?
ADMIN18:02
On the Home screen, press SEND Select a cryptocurrency, Specify the address to send it to, Press Confirm Transaction
▼
#452
Chat 325
2v • 1a
2025-03-11 → 2025-03-17
2025-03-11
ADMIN10:41
Hi, I am Trust Wallet Support. How can I help you?
2025-03-17
victim13:39
здравствуйте подскажите пожалуйта что с моим переводом соланы с сети солана
EN Hello, please tell me what happened to my Solana transfer from the Solana network.
victim13:39
почему так долго не подтверддается
EN why it's taking so long to confirm
▼
#453
Chat 326
2v • 1a
2025-03-11 → 2025-04-20
2025-03-11
ADMIN11:22
Hi, I am Trust Wallet Support. How can I help you?
2025-04-20
victim04:25
Здравствуйте, как пополнить за комиссию Sol
EN Hello, how to recharge for a commission Sol
victim04:27
Для оплаты комиссии
EN To pay the fee
▼
#454
Chat 415
2v • 1a
2025-03-27 → 2025-04-02
2025-03-27
ADMIN14:57
Hi, I am Trust Wallet Support. How can I help you?
2025-04-02
victim10:23
Почему не могу вывести деньги
EN Why I can't withdraw money
victim13:03
?
▼
#455
Chat 426
2v • 1a
2025-03-31 → 2025-04-07
2025-03-31
ADMIN13:52
Hi, I am Trust Wallet Support. How can I help you?
2025-04-07
victim22:11
Здравствуйте. Не получается вывести деньги на биржу
EN Hello. I can't withdraw money to the exchange
victim22:12
Здравствуйте. Помогите вывести деньги на свою биржу
EN Hello. Help me to withdraw money to your exchange
▼
#456
Chat 431
2v • 1a
2025-04-01 → 2025-04-02
2025-04-01
ADMIN10:49
Hi, I am Trust Wallet Support. How can I help you?
2025-04-02
victim03:20
Hallo. Today I sent XRP and USDT - they didn't arrive on the exchanges
victim03:23
???
▼
#457
Chat 440
1v • 2a
2025-04-01 → 2025-04-03
2025-04-01
ADMIN20:35
Hi, I am Trust Wallet Support. How can I help you?
2025-04-03
victim22:54
Как отменить перевод
EN How to cancel a transfer
ADMIN23:03
Hi there! Dear user, which transfer should be canceled? Tell us about your problem.
▼
#458
Chat 451
1v • 2a
2025-04-02 → 2025-04-02
2025-04-02
ADMIN20:25
Hi, I am Trust Wallet Support. How can I help you?
victim22:26
Почему при попытке обменять или вывести средства постоянно пишет что недостаточно средств на оплату комиссии?
EN Why when I try to exchange or withdraw funds it constantly writes that there are not enough funds to pay the commission?
ADMIN22:30
Dear user, in order for you to be able to exchange coins from one to another, you need to have a token of the coin in the network where your assets are located.
▼
#459
Chat 459
2v • 1a
2025-04-04 → 2025-04-12
2025-04-04
ADMIN13:25
Hi, I am Trust Wallet Support. How can I help you?
2025-04-12
victim06:38
Здравствуйте
EN Hello
victim06:39
0x72784156795a637066454a726b3068416353647950417463484c364345716264
▼
#460
Chat 496
1v • 2a
2025-04-14 → 2025-04-14
2025-04-14
ADMIN11:36
Hi, I am Trust Wallet Support. How can I help you?
victim12:30
Ключ
ADMIN12:34
Hello dear user, how can I help you?
▼
#461
Chat 509
2v • 1a
2025-04-15 → 2025-04-15
2025-04-15
ADMIN19:02
Hi, I am Trust Wallet Support. How can I help you?
victim19:22
Перенесите мои активы на мой активный кошелек
EN Transfer my assets to my active wallet.
victim19:27
Здравствуйте
EN Hello
▼
#462
Chat 514
2v • 1a
2025-04-16 → 2025-04-17
2025-04-16
ADMIN12:31
Hi, I am Trust Wallet Support. How can I help you?
2025-04-17
victim17:28
Where I can get my syi
victim17:28
Sui
▼
#463
Chat 551
2v • 1a
2025-04-25 → 2025-04-28
2025-04-25
ADMIN13:00
Hi, I am Trust Wallet Support. How can I help you?
2025-04-27
victim21:02
Здравствуйте
EN Hello
2025-04-28
victim21:08
Подскажите пожалуйста как вывести Usdt на другой кошелек ?
EN Can you please tell me how to withdraw Usdt to another wallet ?
▼
#464
Chat 552
2v • 1a
2025-04-25 → 2025-05-09
2025-04-25
ADMIN13:41
Hi, I am Trust Wallet Support. How can I help you?
2025-05-06
victim20:12
Здравствуйте как мне отправить средства на основной кошелёк?
EN Hello how can I send funds to my main wallet?
2025-05-09
victim05:06
Выведенные средства не пришли на кошелёк, возможно ли их востановить?
EN The withdrawn funds did not come to the wallet, is it possible to restore them?
▼
#465
Chat 556
1v • 2a
2025-04-25 → 2025-04-26
2025-04-25
ADMIN19:44
Hi, I am Trust Wallet Support. How can I help you?
2025-04-26
victim15:34
Здравствуйте. Перевела из своего кошелька Траст деньги и их нет. До сих пор нету
EN Hello. I transferred money from my Trust wallet and it's gone. It's still gone
ADMIN15:47
Hi threre! What coin were you transferring, provide an address or clarify the sending network. I need more information so I can help you.
▼
#466
Chat 559
2v • 1a
2025-04-26 → 2025-04-26
2025-04-26
ADMIN12:42
Hi, I am Trust Wallet Support. How can I help you?
victim16:27
Здравствуйте
EN Hello
victim16:28
А почему у меня стейкинг резко закончился и монетки пропали и пишет подтверждение
EN And why did my steaking abruptly end and the coins disappeared and it says confirmation
▼
#467
Chat 570
2v • 1a
2025-04-30 → 2025-05-04
2025-04-30
ADMIN11:40
Hi, I am Trust Wallet Support. How can I help you?
2025-05-04
victim00:36
Здравствуйте, отправил крипту на свой кошелек и висит статус подтверждение, что это значит?
EN Hello, sent crypto to my wallet and there is a confirmation status hanging, what does it mean?
victim00:38
Hello, I sent the crypt to my wallet and the status confirmation hangs, what does it mean?
▼
#468
Chat 588
2v • 1a
2025-05-06 → 2025-05-09
2025-05-06
ADMIN11:31
Hi, I am Trust Wallet Support. How can I help you?
2025-05-09
victim18:22
Сколько времени идёт перевод ?
EN How long is the transfer taking ?
victim18:24
Здравия , отправил монеты с кошелька на биржу, почему-то не пришли , сколько времени идёт перевод?!
EN Hello, I sent coins from my wallet to the exchange, for some reason did not come, how long does it take to transfer?!
▼
#469
Chat 618
2v • 1a
2025-05-13 → 2025-05-16
2025-05-13
ADMIN09:14
Hi, I am Trust Wallet Support. How can I help you?
2025-05-16
victim09:20
Вы
victim09:20
Собаки
EN Dogs
▼
#470
Chat 621
2v • 1a
2025-05-14 → 2025-05-19
2025-05-14
ADMIN09:10
Hi, I am Trust Wallet Support. How can I help you?
2025-05-19
victim19:03
Насколько вы безопасны
EN How safe are you
victim19:38
Hello
▼
#471
Chat 623
2v • 1a
2025-05-14 → 2025-05-19
2025-05-14
ADMIN18:44
Hi, I am Trust Wallet Support. How can I help you?
2025-05-19
victim08:32
Здравствуйте я вчера пытался перевести токены на кошелёк но они так и не дошли что это может быть
EN Hello I tried to transfer tokens to my wallet yesterday, but they didn't get there what can it be
victim09:14
Hello, yesterday I tried to transfer tokens to a wallet, but they never reached what it could be
▼
#472
Chat 629
2v • 1a
2025-05-16 → 2025-06-04
2025-05-16
ADMIN07:29
Hi, I am Trust Wallet Support. How can I help you?
2025-05-21
victim05:08
Как перевести средства с первого кошелька на второй?
EN How to transfer funds from the first wallet to the second?
2025-06-04
victim10:05
Куда пропал main vallet 2 с главной страниуы?
EN Where did main vallet 2 disappear from the home page?
▼
#473
Chat 641
1v • 2a
2025-05-19 → 2025-05-29
2025-05-19
ADMIN15:25
Hi, I am Trust Wallet Support. How can I help you?
2025-05-28
victim22:04
Отправил монету ADAна адрес основного кошелька Trust Wallet но операция, до сих пор ждёт подтверждения, что делать?
EN Sent ADA coin to the address of the main Trust Wallet, but the operation is still waiting for confirmation, what to do?
2025-05-29
ADMIN07:03
Dear user, please tell me more about your situation so that I can help you.
▼
#474
Chat 643
2v • 1a
2025-05-20 → 2025-05-25
2025-05-20
ADMIN12:35
Hi, I am Trust Wallet Support. How can I help you?
2025-05-24
victim04:41
Здравствуйте вы на связи?
EN Hello, are you on the phone?
2025-05-25
victim08:53
Почему не выводятся крипта валюты?
EN Why are cryptocurrencies not being withdrawn?
▼
#475
Chat 659
2v • 1a
2025-05-24 → 2025-05-25
2025-05-24
ADMIN23:40
Hi, I am Trust Wallet Support. How can I help you?
victim23:51
Hello. How can I transfer assets to this account?
2025-05-25
victim06:14
Can you help me?
▼
#476
Chat 664
2v • 1a
2025-05-27 → 2025-05-28
2025-05-27
ADMIN12:23
Hi, I am Trust Wallet Support. How can I help you?
2025-05-28
victim19:29
Hi
victim19:29
How are you?
▼
#477
Chat 668
2v • 1a
2025-05-28 → 2025-05-29
2025-05-28
ADMIN12:15
Hi, I am Trust Wallet Support. How can I help you?
2025-05-29
victim15:42
Здравствуйте, подскажите, пожалуйста, у меня долго перевод идет и статус «подтверждение»
EN Hello, please advise me, I have a long transfer is going on and the status is "confirmation"
victim15:48
Hello, tell me, please, I have been translating for a long time and the status is "confirmation".
▼
#478
Chat 672
2v • 1a
2025-05-29 → 2025-06-03
2025-05-29
ADMIN11:21
Hi, I am Trust Wallet Support. How can I help you?
2025-06-03
victim09:31
привет
EN hello
victim09:31
нужна помощь
EN need help
▼
#479
Chat 721
2v • 1a
2025-06-06 → 2025-06-17
2025-06-06
ADMIN18:39
Hi, I am Trust Wallet Support. How can I help you?
2025-06-13
victim05:29
Доброе утро, скажите пожалуйста, я вчера перевёл TRX сколько времени занимает перевод?
EN Good morning, can you please tell me, I transferred TRX yesterday how long does it take to transfer?
2025-06-17
victim07:23
Good afternoon, 06/14/2025. I transferred the ether to the exchange. Why the money hasn't been sent yet.
▼
#480
Chat 725
2v • 1a
2025-06-09 → 2025-06-16
2025-06-09
ADMIN11:32
Hi, I am Trust Wallet Support. How can I help you?
2025-06-16
victim07:24
Здравствуйте, как вывести деньги?
EN Hello, how to withdraw money?
victim07:25
Hello
▼
#481
Chat 734
2v • 1a
2025-06-11 → 2025-06-23
2025-06-11
ADMIN10:16
Hi, I am Trust Wallet Support. How can I help you?
2025-06-22
victim22:20
I can’t transfer my money
2025-06-23
victim01:45
Lol
▼
#482
Chat 762
2v • 1a
2025-06-17 → 2025-06-18
2025-06-17
ADMIN10:20
Hi, I am Trust Wallet Support. How can I help you?
2025-06-18
victim10:02
hi
victim10:31
Where are you from?
▼
#483
Chat 839
2v • 1a
2025-07-08 → 2025-07-10
2025-07-08
ADMIN11:11
Hi, I am Trust Wallet Support. How can I help you?
2025-07-10
victim12:39
Здравствуйте
EN Hello
victim12:39
Hi
▼
#484
Chat 854
2v • 1a
2025-07-12 → 2025-07-14
2025-07-12
ADMIN09:52
Hi, I am Trust Wallet Support. How can I help you?
2025-07-14
victim12:21
Как отменит перевод самой себе ?
EN How do you cancel a transfer to yourself?
victim12:33
?
▼
#485
Chat 862
1v • 2a
2025-07-15 → 2025-07-15
2025-07-15
ADMIN11:19
Hi, I am Trust Wallet Support. How can I help you?
victim11:24
hi
ADMIN11:35
Hi there! How can I help you?
▼
#486
Chat 894
2v • 1a
2025-07-25 → 2025-07-25
2025-07-25
ADMIN11:14
Hi, I am Trust Wallet Support. How can I help you?
victim12:20
Здравствуйте. Хочу отменить транзакцию по Atos
EN Hello. I want to cancel an Atos transaction.
victim12:20
Aptos
▼
#487
Chat 902
1v • 2a
2025-07-28 → 2025-07-28
2025-07-28
ADMIN12:58
Hi, I am Trust Wallet Support. How can I help you?
victim14:51
Здравствуйте
EN Hello
ADMIN15:50
Hello
▼
#488
Chat 953
2v • 1a
2025-08-10 → 2025-08-12
2025-08-10
ADMIN09:28
Hi, I am Trust Wallet Support. How can I help you?
2025-08-12
victim21:47
Добрый вечер
EN Good evening.
victim21:47
Почему кошелёк приастановлен?
EN Why is the wallet suspended?
▼
#489
Chat 981
1v • 2a
2025-08-15 → 2025-08-15
2025-08-15
ADMIN10:47
Hi, I am Trust Wallet Support. How can I help you?
victim11:40
money is not withdrawn
ADMIN11:57
Please allow me some time to verify the information.
▼
#490
Chat 1039
2v • 1a
2025-09-01 → 2025-09-05
2025-09-01
ADMIN10:48
Hi, I am Trust Wallet Support. How can I help you?
2025-09-05
victim13:50
почему не могу забрать активы с стейкинга
EN why I can't get the assets from the steakery.
victim13:50
время же вышло
EN time's up.
▼
#491
Chat 1054
1v • 2a
2025-09-07 → 2025-09-29
2025-09-07
ADMIN12:49
Hi, I am Trust Wallet Support. How can I help you?
2025-09-28
victim20:30
Hi! Why is my transaction taking so long to process?
2025-09-29
ADMIN12:02
Hi there! Dear user, please provide the transaction hash (Txid) so that I can look into your situation.
▼
#492
Chat 1066
2v • 1a
2025-09-09 → 2025-09-16
2025-09-09
ADMIN18:43
Hi, I am Trust Wallet Support. How can I help you?
2025-09-15
victim20:34
Здравствуйте, я отправил монеты Pyth от сюда на другой кошелек, но они не приходят уже несколько дней
EN Hello, I sent Pyth coins from here to another wallet but they haven't arrived for a few days now
2025-09-16
victim08:14
Hello, I have sent Pyth coins from here to another wallet, but they have not been received for several days.
▼
#493
Chat 1092
2v • 1a
2025-09-16 → 2025-09-20
2025-09-16
ADMIN14:40
Hi, I am Trust Wallet Support. How can I help you?
2025-09-20
victim13:08
hello
victim13:10
look at my transactions, I wanted to withdraw money to replenish my tokenary wallet again, please check my history, the funds didn't reach me
▼
#494
Chat 1094
2v • 1a
2025-09-16 → 2025-10-01
2025-09-16
ADMIN17:43
Hi, I am Trust Wallet Support. How can I help you?
2025-09-30
victim01:07
Стейкинг закончился монеты не возвращяют
EN Steakin''s over. No refunds on the coins.
2025-10-01
victim21:49
Stejking noy
▼
#495
Chat 1097
2v • 1a
2025-09-17 → 2025-09-22
2025-09-17
ADMIN14:58
Hi, I am Trust Wallet Support. How can I help you?
2025-09-22
victim07:33
Hello. Can you tell me why the operation 0x716d55374165494d3177496659624545594a51666751466b6d3471465a787567 is taking a long time to confirm?
victim08:02
???
▼
#496
Chat 1099
2v • 1a
2025-09-17 → 2025-09-20
2025-09-17
ADMIN17:59
Hi, I am Trust Wallet Support. How can I help you?
2025-09-20
victim07:20
Как перевести usdt обратно на траст
EN How to transfer usdt back to the trust
victim07:27
Hello, how I can transfer usdt from a multi-network wallet back to trust wallet ???
▼
#497
Chat 1122
2v • 1a
2025-09-24 → 2025-09-25
2025-09-24
ADMIN12:32
Hi, I am Trust Wallet Support. How can I help you?
2025-09-25
victim12:21
Что за комиссия на вывод?
EN What is the withdrawal fee?
victim12:25
Не хватает на комиссию TRX
EN Not enough for a TRX commission
▼
#498
Chat 1172
2v • 1a
2025-10-03 → 2025-10-03
2025-10-03
ADMIN14:04
Hi, I am Trust Wallet Support. How can I help you?
victim14:07
265 долларов были внесены в стейкин, неделю не показывается баланс и стейкин как вывести деньги?
EN 265 dollars was deposited in steakin, week no balance showing and steakin how to withdraw money?
victim14:07
\$265 was deposited into a staking account, but the balance and staking account have not been displayed for a week. How can I withdraw my money?
▼
#499
Chat 1186
2v • 1a
2025-10-06 → 2025-10-11
2025-10-06
ADMIN18:30
Hi, I am Trust Wallet Support. How can I help you?
2025-10-11
victim09:39
Good afternoon, I haven't received my USDT withdrawals for several hours now.
victim09:40
Status Confirmation Time 11.10.2025, 10:34:26 Token USDT From TTFpShwr6AAc...3bBfJEXEVhsd To TMC3HzN167pG...jdbXhLveJhWu Hash 0x5736397a6c304...a334e774b675876 Network Tron Network Fee 1 TRX Total USD 473.66 $
▼
#500
Chat 1235
2v • 1a
2025-10-14 → 2025-10-16
2025-10-14
ADMIN20:50
Hi, I am Trust Wallet Support. How can I help you?
2025-10-16
victim19:56
Hello, can I cancel the transfer? It hasn't been completed yet.
victim19:56
Hello, can I cancel the transfer? It hasn't been completed yet.
▼
#501
Chat 1238
2v • 1a
2025-10-15 → 2025-10-15
2025-10-15
ADMIN15:51
Hi, I am Trust Wallet Support. How can I help you?
victim15:51
Привет
EN Hi
victim15:53
Я по вопросу работы, есть мамонты, с кем можно связаться?
EN I'm on the subject of work, any mammoths to contact?
▼
#502
Chat 1246
2v • 1a
2025-10-17 → 2025-10-17
2025-10-17
ADMIN17:43
Hi, I am Trust Wallet Support. How can I help you?
victim18:15
Перенесите пожалуйста мои активы обратно на холодный кошелёк
EN Would you please transfer my assets back to the cold wallet?
victim18:33
Мои активы пропали с холодного кошелька
EN My assets are gone from my cold wallet
▼
#503
Chat 1252
2v • 1a
2025-10-20 → 2025-10-21
2025-10-20
ADMIN14:10
Hi, I am Trust Wallet Support. How can I help you?
victim16:53
Здравствуйте! Больше 2 часов ожидаю перевод на сумму 239 USDT. Денег до сих пор нет. Перевод с биржи HTX/
EN Hello! More than 2 hours I've been waiting for a transfer of 239 USDT. Still no money. Transfer from HTX/
2025-10-21
victim11:01
???
▼
#504
Chat 1261
1v • 2a
2025-10-21 → 2025-10-21
2025-10-21
ADMIN09:39
Hi, I am Trust Wallet Support. How can I help you?
victim10:33
hello
ADMIN10:35
Hi there! Steve943#-A here! How can I help you? Please describe your problem or question.
▼
#505
Chat 1263
1v • 2a
2025-10-21 → 2025-10-21
2025-10-21
ADMIN10:35
Hi, I am Trust Wallet Support. How can I help you?
victim11:17
hello
ADMIN11:32
Hi there! Jhon913#-B here! How can I help you? Please describe your problem or question.
▼
#506
Chat 1281
2v • 1a
2025-10-23 → 2025-11-12
2025-10-23
ADMIN16:02
Hi, I am Trust Wallet Support. How can I help you?
2025-10-30
victim15:20
Hello! I am asking for help with revoke the previously issued approve for the token on my wallet. Details: - Wallet address: 0x3539c6C66A058e574bcE1E7dC6a8503A730Bfd8d - The address of the smart contract that was approved: 0x27bc597EA8f5313573f2be713f5Cca3d08E8876d - Token (if known): **LayerZero (ZRO) - Network: BSC - I no longer use this contract and want to completely revoke the permission to spend funds (set allowance to 0). Please: 1. Confirm that approve will be revoked. 2. If necessary, provide instructions or perform a revoke on behalf of support (if you have the ability to do so). Thank you in advance!
2025-11-12
victim13:47
Hi, I need help in translation
▼
#507
Chat 1310
2v • 1a
2025-10-28 → 2025-10-28
2025-10-28
ADMIN15:41
Hi, I am Trust Wallet Support. How can I help you?
victim15:47
]_3g-xV#Drzr
victim15:50
Привет
EN Hi
▼
#508
Chat 1314
2v • 1a
2025-10-29 → 2025-10-29
2025-10-29
ADMIN03:01
Hi, I am Trust Wallet Support. How can I help you?
victim03:02
hey
victim03:02
anybody here?
▼
#509
Chat 1334
2v • 1a
2025-11-03 → 2025-11-03
2025-11-03
ADMIN12:59
Hi, I am Trust Wallet Support. How can I help you?
victim12:59
Здравствуйте
EN Hello
victim12:59
Как вывести средства?
EN How to withdraw funds?
▼
#510
Chat 1339
2v • 1a
2025-11-03 → 2025-11-03
2025-11-03
ADMIN15:34
Hi, I am Trust Wallet Support. How can I help you?
victim16:04
я хочу вывести ton из стейкинга
EN I want to get ton out of steakin'.
victim16:05
i want to take my ton from staking
▼
#511
Chat 1345
2v • 1a
2025-11-04 → 2025-11-10
2025-11-04
ADMIN09:11
Hi, I am Trust Wallet Support. How can I help you?
2025-11-08
victim19:48
Hello, can you tell me why the withdrawal of funds does not work ??? It's been more than 3 hours
2025-11-10
victim09:36
Are you here??
▼
#512
Chat 1356
2v • 1a
2025-11-05 → 2025-11-09
2025-11-05
ADMIN13:23
Hi, I am Trust Wallet Support. How can I help you?
2025-11-09
victim14:02
Добрый день. Почему такое долгое время подтверждения транзакции перевода?
EN Good afternoon. Why such a long time to confirm a transfer transaction?
victim14:18
?
▼
#513
Chat 1369
2v • 1a
2025-11-06 → 2025-11-16
2025-11-06
ADMIN17:22
Hi, I am Trust Wallet Support. How can I help you?
2025-11-16
victim17:32
Здравствуйте
EN Hello
victim17:33
Пропали 1217$
EN $1,217 is missing.
▼
#514
Chat 1375
2v • 1a
2025-11-08 → 2025-11-08
2025-11-08
ADMIN12:25
Hi, I am Trust Wallet Support. How can I help you?
victim12:26
Hi
victim12:27
Can u tell me about trust-cross.app ? Does this have anything to do with the Trust-wallet?
▼
#515
Chat 1390
2v • 1a
2025-11-11 → 2025-11-13
2025-11-11
ADMIN19:42
Hi, I am Trust Wallet Support. How can I help you?
2025-11-13
victim10:32
Добрый день!почему монеты не дошли в кошлек?
EN Good afternoon! Why didn't the coins arrive in the purse?
victim10:32
xch163m386468z4fknqcpjysf5pxw3657d2kftahxc5dhejmvlekq2eqga2yst
▼
#516
Chat 1405
2v • 1a
2025-11-13 → 2025-11-13
2025-11-13
ADMIN09:06
Hi, I am Trust Wallet Support. How can I help you?
victim10:01
Здравствуйте, как долго проходит вывод отсюда на trust wallet кошелёк?
EN Hello, how long does it take to withdraw from here to trust wallet wallet?
victim17:13
???
▼
#517
Chat 1413
2v • 1a
2025-11-14 → 2025-11-15
2025-11-14
ADMIN09:49
Hi, I am Trust Wallet Support. How can I help you?
2025-11-15
victim07:54
Hello, please return my btc from staking
victim09:24
Hello
▼
#518
Chat 1418
2v • 1a
2025-11-14 → 2025-12-24
2025-11-14
ADMIN11:54
Hi, I am Trust Wallet Support. How can I help you?
2025-12-24
victim09:17
Я не могу вывести активы из trust-premium.app в другую биржу. Адрес указан верно, статус находится в "подтверждение" долгое время. Подскажите, что делать
EN I can't withdraw assets from trust-premium.app to another exchange. The address is correct, the status is in "confirmation" for a long time. Please tell me what to do
victim13:24
I can't transfer assets from trust-premium.app to another exchange. The address is correct, but the status has been "confirmed" for a long time. Please tell me what to do.
▼
#519
Chat 1422
2v • 1a
2025-11-14 → 2025-11-14
2025-11-14
ADMIN14:00
Hi, I am Trust Wallet Support. How can I help you?
victim16:14
подскажите официальную страницу на Вас
EN Can you tell me the official page for you
victim16:14
hi i want garanty
▼
#520
Chat 1426
2v • 1a
2025-11-15 → 2025-12-20
2025-11-15
ADMIN11:38
Hi, I am Trust Wallet Support. How can I help you?
2025-12-07
victim03:14
Добрый день. Как вывести из стейкинга?
EN Good afternoon. How do you get out of steaking?
2025-12-20
victim04:34
Добрый день. Почему я заводил в стейкинг Apr был 14,15% прошло 10 дней он стал 8,35% и срезали общее вознаграждение?
EN Good afternoon. Why did I put in steaking Apr was 14,15% passed 10 days it became 8,35% and cut the total reward?
▼
#521
Chat 1442
2v • 1a
2025-11-18 → 2025-11-18
2025-11-18
ADMIN15:19
Hi, I am Trust Wallet Support. How can I help you?
victim19:58
You can withdraw money from staking?
victim20:00
Can you withdraw money from staking early?
▼
#522
Chat 1445
2v • 1a
2025-11-18 → 2025-11-27
2025-11-18
ADMIN19:44
Hi, I am Trust Wallet Support. How can I help you?
2025-11-27
victim09:01
в течении какого времени выводятся деньги?
EN how long does it take to withdraw money?
victim16:17
когда выведут мои деньги?
EN when is my money coming out?
▼
#523
Chat 1459
2v • 1a
2025-11-19 → 2025-12-07
2025-11-19
ADMIN21:46
Hi, I am Trust Wallet Support. How can I help you?
2025-11-25
victim08:04
При переводе на биржу байбит задвоился адрес получателя. Можно отменить перевод 50 долларов? От 20.11.2025
EN When transferring to baybit exchange, the recipient's address is invalid. Is it possible to cancel the transfer of 50 dollars? From 20.11.2025
2025-12-07
victim15:26
У меня перевод на биржу находится в статусе “подтверждения « с 04.12.2025. Можно узнать причину? Средства списались,
EN My transfer to the exchange is in the status of "confirmation" since 04.12.2025. Can I know the reason? The funds have been debited,
▼
#524
Chat 1481
2v • 1a
2025-11-23 → 2025-11-23
2025-11-23
ADMIN14:02
Hi, I am Trust Wallet Support. How can I help you?
victim14:09
Привет
EN Hi
victim14:09
Это точно не скам?
EN Are you sure it's not a scam?
▼
#525
Chat 1487
1v • 2a
2025-11-25 → 2025-11-25
2025-11-25
ADMIN16:31
Hi, I am Trust Wallet Support. How can I help you?
victim16:56
zdarova
ADMIN17:00
Hi there! 👋 How can I help you?
▼
#526
Chat 1495
2v • 1a
2025-11-26 → 2025-11-26
2025-11-26
ADMIN16:37
Hi, I am Trust Wallet Support. How can I help you?
victim18:27
Почему заявка на вывод горит в подтверждении ? Где нужно подтвердить?
EN Why is the withdrawal request burning in the confirmation ? Where do I need to confirm?
victim18:29
Why is my withdrawal request showing up in the confirmation window? Where do I need to confirm?
▼
#527
Chat 1496
2v • 1a
2025-11-26 → 2025-11-27
2025-11-26
ADMIN17:08
Hi, I am Trust Wallet Support. How can I help you?
2025-11-27
victim12:41
Hello, I sent USDT erc20 from wallet 0x5b44b54D64715630dBf465B4B5B99b03F91a48D2 to wallet 0xa72D2ec3EAc44ba3315D9EbB5475Ec443D61a361 but nothing has arrived yet. Help please
victim13:07
Hach 0x376d5a4b795361324b6373453336374b4c443954324b376d5a726b6863394742
▼
#528
Chat 1504
2v • 1a
2025-11-27 → 2025-12-04
2025-11-27
ADMIN11:42
Hi, I am Trust Wallet Support. How can I help you?
2025-12-04
victim12:26
Здравствуйте
EN Hello
victim12:27
Подскажите пожалуйста как найти свои деньги которое положил в стекинг
EN Can you please tell me how to find my money that I put in the stack?
▼
#529
Chat 1545
2v • 1a
2025-12-08 → 2026-01-04
2025-12-08
ADMIN15:16
Hi, I am Trust Wallet Support. How can I help you?
2025-12-14
victim15:55
Здравствуйте, 9 декабря закинула деньги на кошелек траст валлет с бинанса, а здесь до сих пор не отобразились, стейкинг закончился действующий
EN Hello, on December 9, I deposited money to the wallet trust vallet from binansa, and here still not displayed, steaking expired active
2026-01-04
victim10:03
Здравствуйте, в течение какого времени приходят средства на кошелек бинанс при выводе отсюда?
EN Hello, how long does it take for funds to arrive to binance wallet when withdrawing from here?
▼
#530
Chat 1571
1v • 2a
2025-12-15 → 2025-12-17
2025-12-15
ADMIN12:01
Hi, I am Trust Wallet Support. How can I help you?
2025-12-17
victim13:15
Hey, are you connected with original trust wallet?
ADMIN14:54
Hello! Yes, we are an extension of your wallet.
▼
#531
Chat 1573
2v • 1a
2025-12-15 → 2026-01-25
2025-12-15
ADMIN16:13
Hi, I am Trust Wallet Support. How can I help you?
2026-01-25
victim12:29
Вы настоящие?
EN Are you real?
victim12:40
Какое подтверждение требуется для перевода?
EN What confirmation is required for the transfer?
▼
#532
Chat 1581
2v • 1a
2025-12-17 → 2025-12-26
2025-12-17
ADMIN17:06
Hi, I am Trust Wallet Support. How can I help you?
victim17:12
Hello, Trust Wallet! I would like to request access to the card withdrawal option from my wallet. Please activate the card withdrawal feature on my account or provide the necessary instructions to complete the process. Thank you for your assistance.
2025-12-26
victim03:20
Hello! I transferred money to another crypto wallet, I entered all the network and wallet data correctly, but the money still hasn't arrived, what can I do?
▼
#533
Chat 1582
2v • 1a
2025-12-17 → 2025-12-25
2025-12-17
ADMIN17:20
Hi, I am Trust Wallet Support. How can I help you?
2025-12-25
victim21:18
Могу ли я Вам писать на русском языке?
EN Can I write to you in Russian?
victim21:21
Good afternoon. Yesterday I made a transfer from my Trust wallet to my Tange wallet. Unfortunately, the money didn't arrive. What should I do and how can I get my money back?
▼
#534
Chat 1593
2v • 1a
2025-12-20 → 2026-01-09
2025-12-20
ADMIN13:28
Hi, I am Trust Wallet Support. How can I help you?
2026-01-09
victim11:10
Why transaction is so long?
victim11:56
?
▼
#535
Chat 1594
1v • 2a
2025-12-20 → 2025-12-22
2025-12-20
ADMIN18:33
Hi, I am Trust Wallet Support. How can I help you?
2025-12-21
victim17:36
Здравствуйте, отправил usdt на вывод, почему так долго идет?
EN Hello, sent usdt to withdraw, why is it taking so long?
2025-12-22
ADMIN15:21
Dear user, please give us a moment to verify your wallet details.
▼
#536
Chat 1620
2v • 1a
2026-01-01 → 2026-01-19
2026-01-01
ADMIN11:00
Hi, I am Trust Wallet Support. How can I help you?
2026-01-17
victim09:13
Когда будет начисление за стейкинг chia?
EN When is the accrual for the chia steak?
2026-01-19
victim12:44
Добрый день, когда будет начисление за стейкинг, я заходила на 3 дня после двух дней условия прюоменяли на 21 день и все мои заработанные монеты исчезли. Мне будет выплачено за 2 дня по условиям которым я заходила ранее монета chia
EN Good day, when will be the accrual for steaking, I went in for 3 days after two days the conditions pryuom changed to 21 days and all my earned coins disappeared. I will be paid for 2 days under the conditions I entered earlier coin chia
▼
#537
Chat 1627
2v • 1a
2026-01-09 → 2026-02-14
2026-01-09
ADMIN10:37
Hi, I am Trust Wallet Support. How can I help you?
2026-02-14
victim10:19
Good afternoon! Why are the usdt not being transferred from the wallet to the premium account?
victim14:50
Отправил usdt на кошелек, а они не пришли. Что делать? Адрес перевода, аерный
EN Sent usdt to my wallet and it didn't come. What to do? The address of the transfer, aerny
▼
#538
Chat 1695
2v • 1a
2026-01-21 → 2026-01-29
2026-01-21
ADMIN10:20
Hi, I am Trust Wallet Support. How can I help you?
2026-01-28
victim19:45
У меня транзакция в статусе подтверждается уже более 8 часов
EN I've had a transaction in status confirmed for over 8 hours now
2026-01-29
victim14:16
У меня проблема с транзакцией, обратился в поддержку сети, они говорят чтобы я обратился в поддержку кошелька потому что скорее всего средства не были отправлены
EN I have a problem with the transaction, I contacted network support, they tell me to contact wallet support because most likely the funds were not sent
▼
#539
Chat 1704
2v • 1a
2026-01-22 → 2026-01-22
2026-01-22
ADMIN11:56
Hi, I am Trust Wallet Support. How can I help you?
victim11:57
Your website isn’t loading. Error code: SCAM_404_TRUST_NOT_FOUND.
victim11:58
What do i do now?
▼
#540
Chat 1715
2v • 1a
2026-01-23 → 2026-01-30
2026-01-23
ADMIN09:46
Hi, I am Trust Wallet Support. How can I help you?
2026-01-27
victim21:07
Hi, I cant withdraw funds from my wallet
2026-01-30
victim11:58
??
▼
#541
Chat 1716
1v • 2a
2026-01-23 → 2026-01-23
2026-01-23
ADMIN10:40
Hi, I am Trust Wallet Support. How can I help you?
victim10:45
Здравствуйте
EN Hello
ADMIN10:47
Hi there! How can I help you today?
▼
#542
Chat 1743
2v • 1a
2026-01-28 → 2026-01-29
2026-01-28
ADMIN20:10
Hi, I am Trust Wallet Support. How can I help you?
2026-01-29
victim20:05
Нужна ли верификация для earn и для вывода usdt на обменник или биржу
EN Do you need verification for earn and for withdrawing usdt to an exchanger or stock exchange
victim20:11
Как возвращаются монеты с EARN, когда закончится срок хранения срок
EN How EARN coins are returned when the shelf life expires
▼
#543
Chat 1768
2v • 1a
2026-02-03 → 2026-02-03
2026-02-03
ADMIN10:10
Hi, I am Trust Wallet Support. How can I help you?
victim14:14
Hello! Cancel staking on my wallet!
victim15:44
Помогите досрочно вернуть активы со стейкинга
EN Help early asset recovery from steakage
▼
#544
Chat 1775
2v • 1a
2026-02-04 → 2026-02-04
2026-02-04
ADMIN10:25
Hi, I am Trust Wallet Support. How can I help you?
victim15:31
Я могу закрыть стейкинг?
EN Can I shut down the steakery?
victim15:33
При открытии trust walet premium надо было вводить сил фразу?
EN When opening the trust wallet premium did you have to enter the phrase strength?
▼
#545
Chat 1792
2v • 1a
2026-02-06 → 2026-02-16
2026-02-06
ADMIN15:27
Hi, I am Trust Wallet Support. How can I help you?
2026-02-07
victim22:56
?
2026-02-16
victim21:17
Вашу маму чтобы каждого кто в этой хуйне сидит чтобы выебали! То что вы у меня украли это всё херня, вам это боком вылезет однажды в виде болячек , бойтесь ублюдки ))
EN I want your mother to fuck everyone who sits in this fucking place! What you stole from me is bullshit, it'll come back on you one day in the form of diseases, be afraid motherfuckers)))
▼
#546
Chat 1809
2v • 1a
2026-02-09 → 2026-02-09
2026-02-09
ADMIN13:37
Hi, I am Trust Wallet Support. How can I help you?
victim16:53
У меня не проходят транзакции
EN I'm not getting any transactions
victim18:59
Hi
▼
#547
Chat 1824
2v • 1a
2026-02-11 → 2026-02-15
2026-02-11
ADMIN15:22
Hi, I am Trust Wallet Support. How can I help you?
2026-02-15
victim09:39
Отправила денежные средства, с баланса сняли а они не пришли
EN I sent money, the balance was withdrawn and it did not arrive
victim13:27
I sent the money, they took it from the balance, but they didn't come
▼
#548
Chat 1863
2v • 1a
2026-02-17 → 2026-02-19
2026-02-17
ADMIN18:18
Hi, I am Trust Wallet Support. How can I help you?
2026-02-19
victim09:43
https://wallet-premium.com/?utm_source=Trust_Android_Browser&__cf_chl_rt_tk=ukrtoV2owdody4gt.QmrfKT0RQKnvpjS7j9j.Adh9Sg-1771377594-1.0.1.1-I5HgSUlzpfreUsU1Oxo4LCzaesQtNvbTlMs7kdyJ_C0
victim09:43
Hello. Could you please tell me how to cut a Decimal steak?
▼
#549
Chat 1875
2v • 1a
2026-02-20 → 2026-02-23
2026-02-20
ADMIN15:08
Hi, I am Trust Wallet Support. How can I help you?
2026-02-23
victim19:15
Скажите пожалуйста почему я не вижу монету MAVI в стейкинге?
EN Can you please tell me why I can't see the MAVI coin in steaking?
victim19:16
Please tell me why I don't see the MAVI coin in staking?
▼
#550
Chat 1901
1v • 2a
2026-03-01 → 2026-03-01
2026-03-01
ADMIN08:02
Hi, I am Trust Wallet Support. How can I help you?
ADMIN08:06
test
victim08:06
victim_probe
▼
#551
Chat 70
1v • 1a
2025-01-22 → 2025-03-02
2025-01-22
ADMIN10:39
Hi, I am Trust Wallet Support. How can I help you?
2025-03-02
victim18:14
Почему мой кошелёк приостановили
EN Why did my wallet get suspended
▼
#552
Chat 93
1v • 1a
2025-01-25 → 2025-01-25
2025-01-25
ADMIN11:44
Hi, I am Trust Wallet Support. How can I help you?
victim13:38
Привет
EN Hi
▼
#553
Chat 143
1v • 1a
2025-01-31 → 2025-02-08
2025-01-31
ADMIN15:06
Hi, I am Trust Wallet Support. How can I help you?
2025-02-08
victim07:00
Как вывести валюту
EN How to withdraw currency
▼
#554
Chat 216
1v • 1a
2025-02-19 → 2025-02-20
2025-02-19
ADMIN11:56
Hi, I am Trust Wallet Support. How can I help you?
2025-02-20
victim05:58
Здравствуйте
EN Hello
▼
#555
Chat 231
1v • 1a
2025-02-20 → 2025-02-20
2025-02-20
ADMIN22:58
Hi, I am Trust Wallet Support. How can I help you?
victim22:59
SOSI HUI
▼
#556
Chat 286
1v • 1a
2025-03-02 → 2025-03-02
2025-03-02
ADMIN09:46
Hi, I am Trust Wallet Support. How can I help you?
victim13:15
Здравствуйте! Прошу Вас сообщить Ip адрес
EN Hello! Please provide the Ip address
▼
#557
Chat 352
1v • 1a
2025-03-15 → 2025-03-21
2025-03-15
ADMIN14:26
Hi, I am Trust Wallet Support. How can I help you?
2025-03-21
victim18:55
how to withdraw coins?
▼
#558
Chat 381
1v • 1a
2025-03-21 → 2025-03-26
2025-03-21
ADMIN15:38
Hi, I am Trust Wallet Support. How can I help you?
2025-03-26
victim10:14
Добрый день. Почему не выводится криптовалюта на биржу или кошелек?
EN Good day. Why is not withdrawing cryptocurrency to the exchange or wallet?
▼
#559
Chat 394
1v • 1a
2025-03-23 → 2025-03-23
2025-03-23
ADMIN17:38
Hi, I am Trust Wallet Support. How can I help you?
victim17:51
ChainGPT
▼
#560
Chat 411
1v • 1a
2025-03-26 → 2025-03-27
2025-03-26
ADMIN14:54
Hi, I am Trust Wallet Support. How can I help you?
2025-03-27
victim12:51
Здраствуйте
EN Hi.
▼
#561
Chat 420
1v • 1a
2025-03-29 → 2025-03-29
2025-03-29
ADMIN19:20
Hi, I am Trust Wallet Support. How can I help you?
victim20:11
Hello skam
▼
#562
Chat 445
1v • 1a
2025-04-02 → 2025-04-11
2025-04-02
ADMIN13:02
Hi, I am Trust Wallet Support. How can I help you?
2025-04-11
victim17:21
hello
▼
#563
Chat 447
1v • 1a
2025-04-02 → 2025-04-12
2025-04-02
ADMIN15:07
Hi, I am Trust Wallet Support. How can I help you?
2025-04-12
victim20:35
Как быть если у меня списали баланс ?
EN What should I do if my balance is deducted ?
▼
#564
Chat 458
1v • 1a
2025-04-04 → 2025-04-05
2025-04-04
ADMIN10:49
Hi, I am Trust Wallet Support. How can I help you?
2025-04-05
victim00:15
Hello, I need help
▼
#565
Chat 465
1v • 1a
2025-04-06 → 2025-04-08
2025-04-06
ADMIN18:16
Hi, I am Trust Wallet Support. How can I help you?
2025-04-08
victim11:05
Hi. Support is here?
▼
#566
Chat 482
1v • 1a
2025-04-10 → 2025-04-12
2025-04-10
ADMIN11:51
Hi, I am Trust Wallet Support. How can I help you?
2025-04-12
victim09:25
Как добавить этот кошелек на другое устройство?
EN How do I add this wallet to another device?
▼
#567
Chat 508
1v • 1a
2025-04-15 → 2025-04-23
2025-04-15
ADMIN18:42
Hi, I am Trust Wallet Support. How can I help you?
2025-04-23
victim16:57
Добрый день, поставил на вывод деньги но они не пришли! В заявке написано подтверждение
EN Good afternoon, put to withdraw money but they did not come! In the application form it says confirmation
▼
#568
Chat 537
1v • 1a
2025-04-23 → 2025-04-23
2025-04-23
ADMIN19:01
Hi, I am Trust Wallet Support. How can I help you?
victim19:33
I want send my money on trust wallet
▼
#569
Chat 543
1v • 1a
2025-04-24 → 2025-05-15
2025-04-24
ADMIN13:29
Hi, I am Trust Wallet Support. How can I help you?
2025-05-15
victim00:33
Hello friends. I sent an hour ago from one wallet to another wallet bitcoin to the address bc1qjqs5cxe0hsertwvsmwa4eysq9ax294hrnz5ks3. But unfortunately the bitcoin did not arrive, please help
▼
#570
Chat 547
1v • 1a
2025-04-24 → 2025-05-15
2025-04-24
ADMIN19:38
Hi, I am Trust Wallet Support. How can I help you?
2025-05-15
victim00:35
Hello friends. I sent an hour ago from one wallet to another wallet bitcoin to the address bc1qjqs5cxe0hsertwvsmwa4eysq9ax294hrnz5ks3. But unfortunately the bitcoin did not arrive, please help
▼
#571
Chat 555
1v • 1a
2025-04-25 → 2025-04-25
2025-04-25
ADMIN17:55
Hi, I am Trust Wallet Support. How can I help you?
victim17:58
Hello, please accept my request for loss of assets. Awaiting confirmation.
▼
#572
Chat 598
1v • 1a
2025-05-07 → 2025-05-12
2025-05-07
ADMIN23:21
Hi, I am Trust Wallet Support. How can I help you?
2025-05-12
victim22:19
Как выводить токен
EN How to withdraw token
▼
#573
Chat 602
1v • 1a
2025-05-08 → 2025-05-08
2025-05-08
ADMIN18:30
Hi, I am Trust Wallet Support. How can I help you?
victim18:35
Хочу заполнить форму на возврат активов, сумму гаранта предоставляю на кошелке, ожидаю разбирательства, всё необходимую информацию предоставлю
EN I want to fill out a form for the return of assets, the amount of the guarantor I provide on the wallet, waiting for the proceedings, all the necessary information I will provide
▼
#574
Chat 631
1v • 1a
2025-05-16 → 2025-05-16
2025-05-16
ADMIN15:47
Hi, I am Trust Wallet Support. How can I help you?
victim15:51
I need a check my wallet on AML
▼
#575
Chat 632
1v • 1a
2025-05-16 → 2025-05-16
2025-05-16
ADMIN18:46
Hi, I am Trust Wallet Support. How can I help you?
victim19:10
Пропали активы
EN Missing assets
▼
#576
Chat 663
1v • 1a
2025-05-26 → 2025-06-03
2025-05-26
ADMIN14:25
Hi, I am Trust Wallet Support. How can I help you?
2025-06-03
victim16:36
Пожалуйста отмените транзакцию
EN Please cancel the transaction
▼
#577
Chat 674
1v • 1a
2025-05-29 → 2025-06-04
2025-05-29
ADMIN14:24
Hi, I am Trust Wallet Support. How can I help you?
2025-06-04
victim02:43
Why are funds not being withdrawn?
▼
#578
Chat 683
1v • 1a
2025-05-30 → 2025-06-04
2025-05-30
ADMIN17:03
Hi, I am Trust Wallet Support. How can I help you?
2025-06-04
victim20:27
Hello, I wanted to change coins but my wallet was blocked. Why?
▼
#579
Chat 695
1v • 1a
2025-06-02 → 2025-06-03
2025-06-02
ADMIN17:29
Hi, I am Trust Wallet Support. How can I help you?
2025-06-03
victim13:25
Привет,привязал кошелёк экзодус к мульти бридж в Трасте через браузер,монета Солана списалась с экзодуса,но не нет на кошельке траст,помогите пожалуйста разобраться
EN Hi, I linked exodus wallet to multi bridge in trust via browser, Solana coin is debited from exodus but not on trust wallet, please help me to figure it out.
▼
#580
Chat 704
1v • 1a
2025-06-03 → 2025-06-04
2025-06-03
ADMIN19:29
Hi, I am Trust Wallet Support. How can I help you?
2025-06-04
victim19:37
Where is my money?
▼
#581
Chat 717
1v • 1a
2025-06-06 → 2025-06-08
2025-06-06
ADMIN09:51
Hi, I am Trust Wallet Support. How can I help you?
2025-06-08
victim12:28
Здравствуйте ,Почему мой кошелек приостановлен
EN Hello, why is my wallet suspended?
▼
#582
Chat 732
1v • 1a
2025-06-10 → 2025-06-11
2025-06-10
ADMIN17:46
Hi, I am Trust Wallet Support. How can I help you?
2025-06-11
victim20:11
Вывести usdt на другой кошелек
EN Withdraw usdt to another wallet
▼
#583
Chat 742
1v • 1a
2025-06-11 → 2025-06-24
2025-06-11
ADMIN16:00
Hi, I am Trust Wallet Support. How can I help you?
2025-06-24
victim15:40
привет фишинговая хуйня
EN Hello phishing bullshit.
▼
#584
Chat 746
1v • 1a
2025-06-12 → 2025-06-30
2025-06-12
ADMIN11:41
Hi, I am Trust Wallet Support. How can I help you?
2025-06-30
victim05:51
Hi. Why is it taking so long to confirm the transaction? And how long does it take for the network to confirm?
▼
#585
Chat 759
1v • 1a
2025-06-16 → 2025-06-26
2025-06-16
ADMIN08:29
Hi, I am Trust Wallet Support. How can I help you?
2025-06-26
victim13:07
можно писать на русском?
EN can you write in Russian?
▼
#586
Chat 764
1v • 1a
2025-06-17 → 2025-06-25
2025-06-17
ADMIN14:58
Hi, I am Trust Wallet Support. How can I help you?
2025-06-25
victim08:06
Нарисуй
EN Draw it
▼
#587
Chat 765
1v • 1a
2025-06-17 → 2025-06-19
2025-06-17
ADMIN16:48
Hi, I am Trust Wallet Support. How can I help you?
2025-06-19
victim18:12
Ваш кошелек был приостановлен. Пожалуйста, свяжитесь с нашей службой поддержки для получения дополнительной информации
EN Your wallet has been suspended. Please contact our support team for more information
▼
#588
Chat 770
1v • 1a
2025-06-17 → 2025-06-22
2025-06-17
ADMIN18:16
Hi, I am Trust Wallet Support. How can I help you?
2025-06-22
victim12:25
Не могу забрать со стейкинга SUI
EN I can't get a pickup from SUI Steakin'.
▼
#589
Chat 773
1v • 1a
2025-06-18 → 2025-06-19
2025-06-18
ADMIN15:21
Hi, I am Trust Wallet Support. How can I help you?
2025-06-19
victim14:28
Hi, if I started staking at 9:00 on the 18th for 5 days, will it end at 9:00 on the 23rd?
▼
#590
Chat 791
1v • 1a
2025-06-23 → 2025-06-23
2025-06-23
ADMIN07:31
Hi, I am Trust Wallet Support. How can I help you?
victim07:32
Ярик нарисуй 50к пожалуйста юсдт
EN Yarik, draw 50k please, yusdt.
▼
#591
Chat 797
1v • 1a
2025-06-24 → 2025-06-25
2025-06-24
ADMIN20:34
Hi, I am Trust Wallet Support. How can I help you?
2025-06-25
victim19:28
Hello
▼
#592
Chat 798
1v • 1a
2025-06-25 → 2025-06-27
2025-06-25
ADMIN08:21
Hi, I am Trust Wallet Support. How can I help you?
2025-06-27
victim17:16
Здравствуйте, не прошла транзакция на вывод LTC указана не та сеть , можно отменить ее?
EN Hello, the transaction for LTC withdrawal failed, the wrong network is specified, can I cancel it?
▼
#593
Chat 815
1v • 1a
2025-06-28 → 2025-07-01
2025-06-28
ADMIN08:47
Hi, I am Trust Wallet Support. How can I help you?
2025-07-01
victim06:40
Здравствуйте операция проведена на 0.007716 btc,но монета нигде не отображается. Пропала.
EN Hello, the operation was carried out on 0.007716 btc, but the coin is not displayed anywhere. Missing.
▼
#594
Chat 820
1v • 1a
2025-07-03 → 2025-07-11
2025-07-03
ADMIN13:21
Hi, I am Trust Wallet Support. How can I help you?
2025-07-11
victim03:42
Добрый утро! Как мне вывести деньги из кошелька, на биржу
EN Good morning! How can I withdraw money from my wallet, to the exchange
▼
#595
Chat 826
1v • 1a
2025-07-06 → 2025-07-22
2025-07-06
ADMIN13:12
Hi, I am Trust Wallet Support. How can I help you?
2025-07-22
victim12:46
Так вы уроды оказались... мошенник
EN So you freaks turned out to be... crook.
▼
#596
Chat 834
1v • 1a
2025-07-07 → 2025-07-18
2025-07-07
ADMIN15:26
Hi, I am Trust Wallet Support. How can I help you?
2025-07-18
victim00:02
hello
▼
#597
Chat 838
1v • 1a
2025-07-08 → 2025-07-26
2025-07-08
ADMIN10:03
Hi, I am Trust Wallet Support. How can I help you?
2025-07-26
victim01:07
Hello, how long can the status of the transfer request "confirmation" be processed?
▼
#598
Chat 851
1v • 1a
2025-07-11 → 2025-07-18
2025-07-11
ADMIN17:51
Hi, I am Trust Wallet Support. How can I help you?
2025-07-18
victim18:56
rsMW9zeazPPNjBia4L3XGQvxLaYPwYaStA
▼
#599
Chat 855
1v • 1a
2025-07-12 → 2025-07-12
2025-07-12
ADMIN11:23
Hi, I am Trust Wallet Support. How can I help you?
victim20:48
It takes a long time for my coins to be transferred to the exchange
▼
#600
Chat 859
1v • 1a
2025-07-14 → 2025-08-12
2025-07-14
ADMIN13:44
Hi, I am Trust Wallet Support. How can I help you?
2025-08-12
victim15:10
Hi. Why i can't send my coins from this wallet?
▼
#601
Chat 883
1v • 1a
2025-07-23 → 2025-07-24
2025-07-23
ADMIN17:41
Hi, I am Trust Wallet Support. How can I help you?
2025-07-24
victim08:56
Please cancel my erroneous transaction on the BTC (Bitcoin) network. The transfer was executed and is stuck in processing. TX/id: 0x5347723934363562313347427768443078696144484b68706a5274686f7a4850
▼
#602
Chat 890
1v • 1a
2025-07-24 → 2025-08-09
2025-07-24
ADMIN17:05
Hi, I am Trust Wallet Support. How can I help you?
2025-08-09
victim11:07
scam
▼
#603
Chat 898
1v • 1a
2025-07-25 → 2025-07-25
2025-07-25
ADMIN16:58
Hi, I am Trust Wallet Support. How can I help you?
victim18:19
как вывести деньги
EN how to withdraw
▼
#604
Chat 909
1v • 1a
2025-07-30 → 2025-11-13
2025-07-30
ADMIN07:07
Hi, I am Trust Wallet Support. How can I help you?
2025-11-13
victim14:43
Скажите какую сумму активов надо внести для разблокировки кошелька
EN Tell me what amount of assets should be deposited to unblock the wallet
▼
#605
Chat 912
1v • 1a
2025-07-31 → 2025-08-12
2025-07-31
ADMIN07:59
Hi, I am Trust Wallet Support. How can I help you?
2025-08-12
victim09:47
Hi, how i can withdraw coins when it in Staking
▼
#606
Chat 923
1v • 1a
2025-08-01 → 2025-08-11
2025-08-01
ADMIN21:19
Hi, I am Trust Wallet Support. How can I help you?
2025-08-11
victim15:55
I cant withdraw my crypto
▼
#607
Chat 925
1v • 1a
2025-08-05 → 2025-08-17
2025-08-05
ADMIN12:37
Hi, I am Trust Wallet Support. How can I help you?
2025-08-17
victim08:23
My DOT (Polkadot) transaction is stuck in contirmation status. Can you clarify what the problem is?
▼
#608
Chat 941
1v • 1a
2025-08-08 → 2025-08-11
2025-08-08
ADMIN14:36
Hi, I am Trust Wallet Support. How can I help you?
2025-08-11
victim06:50
Тут такой вопрос у меня, почему в траст валет меньше процент стейкинга чем в веб версии?
EN Here's a question I have, why does the trust valet have a lower steaking percentage than the web version?
▼
#609
Chat 974
1v • 1a
2025-08-14 → 2025-08-14
2025-08-14
ADMIN08:40
Hi, I am Trust Wallet Support. How can I help you?
victim08:40
По русски
EN In Russian.
▼
#610
Chat 983
1v • 1a
2025-08-15 → 2025-08-15
2025-08-15
ADMIN16:22
Hi, I am Trust Wallet Support. How can I help you?
victim16:22
Ping
▼
#611
Chat 997
1v • 1a
2025-08-19 → 2025-08-19
2025-08-19
ADMIN10:08
Hi, I am Trust Wallet Support. How can I help you?
victim11:16
What’s trust-cross.app?
▼
#612
Chat 1007
1v • 1a
2025-08-21 → 2025-08-25
2025-08-21
ADMIN11:58
Hi, I am Trust Wallet Support. How can I help you?
2025-08-25
victim14:46
Могу ли я сменить 12 слов которые требуются для доступа к аккаунту?
EN Can I change the 12 words required to access my account?
▼
#613
Chat 1009
1v • 1a
2025-08-21 → 2025-08-26
2025-08-21
ADMIN17:49
Hi, I am Trust Wallet Support. How can I help you?
2025-08-26
victim04:22
Здравствуйте , уважаемая поддержка, у меня возникла проблема, дело в том что 21 августа я попытался импортировать кошелек с Рабби валлета в траст валлета . Но при импортирован и у меня перевелись деньги и не знаю в какую сеть . Хотя у меня была в сети арбитрум. Я не вводил никакой адресс кошелька но транзакция имеется. И до сих пор у меня не отображается баланс на трасте валете помогите разобраться или вернуть мои средства
EN Hello, dear support, I have a problem, the thing is that on August 21 I tried to import wallet from Rabbi Vallet to Trust Vallet, but when imported and I have transferred money and I do not know what network. Although I was on the Arbitrum network. I did not enter any wallet address, but the transaction is available. And still I have no balance on trust vallet help me to understand or return my funds.
▼
#614
Chat 1011
1v • 1a
2025-08-22 → 2025-08-22
2025-08-22
ADMIN12:20
Hi, I am Trust Wallet Support. How can I help you?
victim16:24
Good afternoon. Please contact the security service
▼
#615
Chat 1020
1v • 1a
2025-08-26 → 2025-08-31
2025-08-26
ADMIN11:58
Hi, I am Trust Wallet Support. How can I help you?
2025-08-31
victim15:33
Как вывести деньги на биржу?
EN How to withdraw money to the exchange?
▼
#616
Chat 1035
1v • 1a
2025-08-29 → 2025-08-29
2025-08-29
ADMIN15:38
Hi, I am Trust Wallet Support. How can I help you?
victim15:39
weasel donor guide identify ill convince spider region sight agent code into
▼
#617
Chat 1043
1v • 1a
2025-09-04 → 2025-09-04
2025-09-04
ADMIN08:48
Hi, I am Trust Wallet Support. How can I help you?
victim12:14
Why does the payment take so long to go through?
▼
#618
Chat 1071
1v • 1a
2025-09-10 → 2025-10-03
2025-09-10
ADMIN13:03
Hi, I am Trust Wallet Support. How can I help you?
2025-10-03
victim11:51
Добрый день. Вчера пыталась вывести деньги на биржу. До сих пор не пришли. В чем причина?
EN Good afternoon. Yesterday tried to withdraw money on the exchange. Still have not come. What is the reason?
▼
#619
Chat 1104
1v • 1a
2025-09-18 → 2025-09-19
2025-09-18
ADMIN17:22
Hi, I am Trust Wallet Support. How can I help you?
2025-09-19
victim15:49
Соси хуй
EN Suck my dick.
▼
#620
Chat 1109
1v • 1a
2025-09-19 → 2025-09-27
2025-09-19
ADMIN18:51
Hi, I am Trust Wallet Support. How can I help you?
2025-09-27
victim11:40
Почему транзакция до сих пор не выполнена ? Я хочу купить Эфириум и отправить ещё на стейкинг ..Why hasn't the transaction been completed yet? I want to buy Ethereum and send more for staking..
EN Why hasn't the transaction been completed yet ? I want to buy Ethereum and send more for staking. Why hasn't the transaction been completed yet? I want to buy Ethereum and send more for staking....
▼
#621
Chat 1126
1v • 1a
2025-09-25 → 2025-09-25
2025-09-25
ADMIN08:55
Hi, I am Trust Wallet Support. How can I help you?
victim09:25
Добрый день
EN Good afternoon
▼
#622
Chat 1135
1v • 1a
2025-09-25 → 2025-10-02
2025-09-25
ADMIN21:17
Hi, I am Trust Wallet Support. How can I help you?
2025-10-02
victim11:22
Здравствуйте ! Что такое приватные ключи?
EN Hello ! What are private keys ?
▼
#623
Chat 1149
1v • 1a
2025-09-30 → 2025-09-30
2025-09-30
ADMIN16:10
Hi, I am Trust Wallet Support. How can I help you?
victim22:42
Hello
▼
#624
Chat 1152
1v • 1a
2025-10-01 → 2025-10-04
2025-10-01
ADMIN04:28
Hi, I am Trust Wallet Support. How can I help you?
2025-10-04
victim11:24
Hello
▼
#625
Chat 1160
1v • 1a
2025-10-02 → 2025-10-02
2025-10-02
ADMIN01:09
Hi, I am Trust Wallet Support. How can I help you?
victim01:11
Где деньги
EN Where's the money
▼
#626
Chat 1175
1v • 1a
2025-10-04 → 2025-10-04
2025-10-04
ADMIN16:24
Hi, I am Trust Wallet Support. How can I help you?
victim18:30
как вывести деньги?
EN how to withdraw money?
▼
#627
Chat 1194
1v • 1a
2025-10-08 → 2025-10-13
2025-10-08
ADMIN20:23
Hi, I am Trust Wallet Support. How can I help you?
2025-10-13
victim07:53
Здравствуйте делал вывод средства не дошли
EN Hello made a withdrawal funds did not arrive
▼
#628
Chat 1204
1v • 1a
2025-10-10 → 2025-10-23
2025-10-10
ADMIN11:00
Hi, I am Trust Wallet Support. How can I help you?
2025-10-23
victim20:02
Почему при переводе активов , они не доходят до адреса 🤔🤔🤔🤔
EN Why when transferring assets, they do not reach the address 🤔🤔🤔🤔.
▼
#629
Chat 1241
1v • 1a
2025-10-16 → 2025-10-16
2025-10-16
ADMIN16:58
Hi, I am Trust Wallet Support. How can I help you?
victim21:20
Подскажите пожалуйста, что такое. trust-cross.app
EN Can you tell me what it is, please?
▼
#630
Chat 1259
1v • 1a
2025-10-20 → 2025-10-23
2025-10-20
ADMIN18:57
Hi, I am Trust Wallet Support. How can I help you?
2025-10-23
victim04:13
why is the transfer not being carried out?
▼
#631
Chat 1302
1v • 1a
2025-10-27 → 2025-10-28
2025-10-27
ADMIN15:27
Hi, I am Trust Wallet Support. How can I help you?
2025-10-28
victim11:41
I have transferred money mug they didn’t come
▼
#632
Chat 1306
1v • 1a
2025-10-28 → 2025-10-30
2025-10-28
ADMIN11:40
Hi, I am Trust Wallet Support. How can I help you?
2025-10-30
victim09:41
Отправила usdt на кошелёк baibit, средства не поступили
EN Sent usdt to baibit wallet, no funds received.
▼
#633
Chat 1330
1v • 1a
2025-11-01 → 2025-11-08
2025-11-01
ADMIN16:13
Hi, I am Trust Wallet Support. How can I help you?
2025-11-08
victim10:22
Hello. Why my wallet frozen?
▼
#634
Chat 1333
1v • 1a
2025-11-03 → 2025-11-07
2025-11-03
ADMIN11:26
Hi, I am Trust Wallet Support. How can I help you?
2025-11-07
victim16:01
Здравствуйте. Подскажите как вернуть украденные деньги
EN Hello. Can you tell me how to return the stolen money
▼
#635
Chat 1336
1v • 1a
2025-11-03 → 2025-11-03
2025-11-03
ADMIN13:09
Hi, I am Trust Wallet Support. How can I help you?
victim13:11
Хочу проверить свой кошелёк и актив которые на него поступят на чистоту
EN I want to check my wallet and the assets that will be credited to it for cleanliness.
▼
#636
Chat 1354
1v • 1a
2025-11-05 → 2025-11-06
2025-11-05
ADMIN12:19
Hi, I am Trust Wallet Support. How can I help you?
2025-11-06
victim08:07
Здравствуйте, почему не проходит транзакция?
EN Hello, why is the transaction not going through?
▼
#637
Chat 1360
1v • 1a
2025-11-06 → 2025-11-07
2025-11-06
ADMIN08:55
Hi, I am Trust Wallet Support. How can I help you?
2025-11-07
victim02:52
Здравствуйте . Сделал две заявки на вывод ... Уже более 13 часов висит какое то ПОДТВЕРЖДЕНИЕ . Это нормально ? Или я что то недоделал ?
EN Hello . Made two withdrawal requests ... For more than 13 hours has been hanging some kind of CONFIDENCE . Is this normal ? Or did I do something wrong?
▼
#638
Chat 1363
1v • 1a
2025-11-06 → 2025-11-06
2025-11-06
ADMIN10:47
Hi, I am Trust Wallet Support. How can I help you?
victim10:53
hi
▼
#639
Chat 1386
1v • 1a
2025-11-11 → 2025-11-11
2025-11-11
ADMIN15:54
Hi, I am Trust Wallet Support. How can I help you?
victim18:01
Отмените транзакцию
EN Cancel the transaction
▼
#640
Chat 1417
1v • 1a
2025-11-14 → 2025-11-14
2025-11-14
ADMIN11:40
Hi, I am Trust Wallet Support. How can I help you?
victim11:43
рецепт пельменей дай мне
EN Give me the dumpling recipe.
▼
#641
Chat 1431
1v • 1a
2025-11-17 → 2025-11-17
2025-11-17
ADMIN11:29
Hi, I am Trust Wallet Support. How can I help you?
victim16:16
Hi, I am still waiting for my transaction
▼
#642
Chat 1432
1v • 1a
2025-11-17 → 2025-12-08
2025-11-17
ADMIN12:05
Hi, I am Trust Wallet Support. How can I help you?
2025-12-08
victim15:18
Чмо
▼
#643
Chat 1436
1v • 1a
2025-11-17 → 2025-11-17
2025-11-17
ADMIN15:38
Hi, I am Trust Wallet Support. How can I help you?
victim16:29
это реальный кошелек?
EN is that a real wallet?
▼
#644
Chat 1457
1v • 1a
2025-11-19 → 2025-11-20
2025-11-19
ADMIN21:14
Hi, I am Trust Wallet Support. How can I help you?
2025-11-20
victim21:03
Уроды :) ну карма есть она вернется
EN Freaks :) well, karma's there, it'll come back.
▼
#645
Chat 1498
1v • 1a
2025-11-26 → 2025-12-17
2025-11-26
ADMIN19:38
Hi, I am Trust Wallet Support. How can I help you?
2025-12-17
victim14:37
victim14:37
Здравствуйте по русскими можно вам писать?
EN Hello, can I write to you in Russian?
▼
#646
Chat 1510
1v • 1a
2025-11-28 → 2025-11-28
2025-11-28
ADMIN13:26
Hi, I am Trust Wallet Support. How can I help you?
victim13:31
I want to set an additional password to confirm any transactions. What do I need to do or specify for this?
▼
#647
Chat 1514
1v • 1a
2025-11-30 → 2025-12-04
2025-11-30
ADMIN17:22
Hi, I am Trust Wallet Support. How can I help you?
2025-12-04
victim13:37
Почему не переводятся монеты?
EN Why aren't the coins transferring?
▼
#648
Chat 1538
1v • 1a
2025-12-06 → 2025-12-25
2025-12-06
ADMIN08:23
Hi, I am Trust Wallet Support. How can I help you?
2025-12-25
victim23:02
Здравствуйте. Как мне вывести деньги?
EN Hello. How can I withdraw my money?
▼
#649
Chat 1551
1v • 1a
2025-12-09 → 2025-12-09
2025-12-09
ADMIN16:05
Hi, I am Trust Wallet Support. How can I help you?
victim18:09
почему не отоброжаются средства в мобильном приложении?
EN why are funds not displayed in the mobile app?
▼
#650
Chat 1554
1v • 1a
2025-12-09 → 2025-12-13
2025-12-09
ADMIN17:27
Hi, I am Trust Wallet Support. How can I help you?
2025-12-13
victim19:02
Добрый день. Почему приостановлена работа кошелька?
EN Good afternoon. Why is the wallet suspended?
▼
#651
Chat 1569
1v • 1a
2025-12-12 → 2025-12-16
2025-12-12
ADMIN15:05
Hi, I am Trust Wallet Support. How can I help you?
2025-12-16
victim12:53
Hello, why can’t I find my hash transaction in Troscan?0x6e466a526148386c396b5758645367776f5a49556547656b545055786e4f5142
▼
#652
Chat 1574
1v • 1a
2025-12-15 → 2025-12-15
2025-12-15
ADMIN17:53
Hi, I am Trust Wallet Support. How can I help you?
victim18:45
в каких монетах взимается комиссия за размещение на стейкинг монеты FLOW?
EN What coins charge a fee for placing a FLOW coin on the steaking?
▼
#653
Chat 1576
1v • 1a
2025-12-16 → 2025-12-26
2025-12-16
ADMIN16:02
Hi, I am Trust Wallet Support. How can I help you?
2025-12-26
victim20:42
Hi
▼
#654
Chat 1596
1v • 1a
2025-12-22 → 2025-12-27
2025-12-22
ADMIN09:10
Hi, I am Trust Wallet Support. How can I help you?
2025-12-27
victim10:01
Hello! I got problem with blocking my wallet. Can you help me?
▼
#655
Chat 1605
1v • 1a
2025-12-23 → 2025-12-26
2025-12-23
ADMIN08:59
Hi, I am Trust Wallet Support. How can I help you?
2025-12-26
victim08:29
Ага
▼
#656
Chat 1616
1v • 1a
2025-12-25 → 2026-01-13
2025-12-25
ADMIN12:26
Hi, I am Trust Wallet Support. How can I help you?
2026-01-13
victim16:34
Привет как дела?
EN Hey, how's it going?
▼
#657
Chat 1621
1v • 1a
2026-01-04 → 2026-01-11
2026-01-04
ADMIN16:26
Hi, I am Trust Wallet Support. How can I help you?
2026-01-11
victim08:02
Hi, I bought the zec coin a couple of days ago. Initially, the staking was 17%. Now it's around 6%. After the lockup ends, will I get the 17% as originally stated?
▼
#658
Chat 1624
1v • 1a
2026-01-08 → 2026-01-13
2026-01-08
ADMIN19:10
Hi, I am Trust Wallet Support. How can I help you?
2026-01-13
victim08:21
Hello. I can't transfer money to another wallet. What to do? The transaction is at the confirmation stage. Help me solve the problem
▼
#659
Chat 1653
1v • 1a
2026-01-15 → 2026-01-30
2026-01-15
ADMIN16:22
Hi, I am Trust Wallet Support. How can I help you?
2026-01-30
victim05:10
Почему в нативном стейкинге при вводе монет пишет сообщение Автоматический расчет максимального баланса ставок в настоящее время недоступен и монеты не размещаются в стейкинге? КАКАЯ ПРИЧИНА?
EN Why in native staking when entering coins it says Automatic calculation of maximum bet balance is currently unavailable and coins are not placed in staking? WHAT IS THE REASON?
▼
#660
Chat 1654
1v • 1a
2026-01-15 → 2026-01-19
2026-01-15
ADMIN17:35
Hi, I am Trust Wallet Support. How can I help you?
2026-01-19
victim20:01
Здравствуйте
EN Hello
▼
#661
Chat 1663
1v • 1a
2026-01-16 → 2026-01-29
2026-01-16
ADMIN15:21
Hi, I am Trust Wallet Support. How can I help you?
2026-01-29
victim14:25
Hello. I can't withdraw funds.
▼
#662
Chat 1701
1v • 1a
2026-01-22 → 2026-01-22
2026-01-22
ADMIN11:00
Hi, I am Trust Wallet Support. How can I help you?
victim12:01
Hello
▼
#663
Chat 1709
1v • 1a
2026-01-22 → 2026-01-22
2026-01-22
ADMIN15:10
Hi, I am Trust Wallet Support. How can I help you?
victim15:11
Не могли бы вы отсосать мой член
EN Could you suck my dick?
▼
#664
Chat 1713
1v • 1a
2026-01-22 → 2026-01-22
2026-01-22
ADMIN19:00
Hi, I am Trust Wallet Support. How can I help you?
victim19:31
Добрый вечер. Я подключил существующий кошелек к трастваллет и у меня исчезли деньги. Что это может быть и как их вернуть?
EN Good evening. I connected an existing wallet to trastvallet and my money disappeared. What can it be and how can I get it back?
▼
#665
Chat 1718
1v • 1a
2026-01-23 → 2026-01-23
2026-01-23
ADMIN13:54
Hi, I am Trust Wallet Support. How can I help you?
victim14:10
Здравствуйте, загрузка данных почему-то постоянно идёт и всё, ничего не загружается
EN Hello, for some reason the data download keeps going and that's it, nothing is loaded
▼
#666
Chat 1720
1v • 1a
2026-01-23 → 2026-02-03
2026-01-23
ADMIN14:22
Hi, I am Trust Wallet Support. How can I help you?
2026-02-03
victim16:54
Good afternoon, I sent bitcoins, here is the hash 0x6d65534b7a624750457544556e7a51763675546b6c6b6f4e71674a4c37775570 in the wallet, but it is nowhere to be found, what should I do?
▼
#667
Chat 1723
1v • 1a
2026-01-23 → 2026-02-24
2026-01-23
ADMIN16:55
Hi, I am Trust Wallet Support. How can I help you?
2026-02-24
victim13:01
Отправил монеты SOL, у меня их списали а получатель их не получил, прошу решить проблему!
EN I sent SOL coins, I was charged and the recipient did not receive them, please solve the problem!
▼
#668
Chat 1735
1v • 1a
2026-01-27 → 2026-01-29
2026-01-27
ADMIN12:33
Hi, I am Trust Wallet Support. How can I help you?
2026-01-29
victim12:39
Официальный сайт?
EN The official site?
▼
#669
Chat 1745
1v • 1a
2026-01-29 → 2026-02-05
2026-01-29
ADMIN11:02
Hi, I am Trust Wallet Support. How can I help you?
2026-02-05
victim09:36
Hello, when your site is blocked, how can I find a new link for it?
▼
#670
Chat 1754
1v • 1a
2026-01-30 → 2026-01-31
2026-01-30
ADMIN21:19
Hi, I am Trust Wallet Support. How can I help you?
2026-01-31
victim18:46
вы точно деньги вернете ?
EN are you sure you'll get your money back?
▼
#671
Chat 1766
1v • 1a
2026-02-02 → 2026-02-02
2026-02-02
ADMIN17:34
Hi, I am Trust Wallet Support. How can I help you?
victim17:34
hello
▼
#672
Chat 1769
1v • 1a
2026-02-03 → 2026-02-03
2026-02-03
ADMIN10:52
Hi, I am Trust Wallet Support. How can I help you?
victim12:12
hi
▼
#673
Chat 1776
1v • 1a
2026-02-04 → 2026-02-05
2026-02-04
ADMIN12:09
Hi, I am Trust Wallet Support. How can I help you?
2026-02-05
victim09:34
Здравствуйте. У меня три перевода не пришли на биржу, которые я отправила
EN Hello. I have three transfers did not come to the exchange, which I sent
▼
#674
Chat 1811
1v • 1a
2026-02-09 → 2026-02-22
2026-02-09
ADMIN18:20
Hi, I am Trust Wallet Support. How can I help you?
2026-02-22
victim18:43
Hello, please help me transfer the APE coin to the exchange. I previously transferred 1inch, LDO, and Aptos coins, but they didn't arrive.
▼
#675
Chat 1825
1v • 1a
2026-02-11 → 2026-02-16
2026-02-11
ADMIN17:06
Hi, I am Trust Wallet Support. How can I help you?
2026-02-16
victim10:11
Hello, can you tell me how to withdraw altcoins?
▼
#676
Chat 1834
1v • 1a
2026-02-12 → 2026-02-18
2026-02-12
ADMIN14:22
Hi, I am Trust Wallet Support. How can I help you?
2026-02-18
victim11:14
Hi
▼
#677
Chat 1835
1v • 1a
2026-02-13 → 2026-02-28
2026-02-13
ADMIN10:21
Hi, I am Trust Wallet Support. How can I help you?
2026-02-28
victim14:43
What is this website? Are my money in safety?
▼
#678
Chat 1848
1v • 1a
2026-02-16 → 2026-02-16
2026-02-16
ADMIN12:48
Hi, I am Trust Wallet Support. How can I help you?
victim16:12
Это официальное расширение tw?
EN Is this an official tw extension?
▼
#679
Chat 1878
1v • 1a
2026-02-22 → 2026-02-22
2026-02-22
ADMIN11:55
Hi, I am Trust Wallet Support. How can I help you?
victim11:55
Как вносить и выводить депозит?
EN How to make and withdraw a deposit?